10 years ago, i likely would have given this place a higher rating. I had been using this vet for almost 13 years. At first, the vibe was very honest, loving and nurturing... But over the last 5 or 6 ... Read More
10 years ago, i likely would have given this place a higher rating. I had been using this vet for almost 13 years. At first, the vibe was very honest, loving and nurturing... But over the last 5 or 6 years, I have felt less comfortable.The problem: they overcharge for most services and "up sell" everything. If you go in for a rash for example, they will tell you it's either a food allergy or fleas. They don't see a sign of fleas, so they need to do allergy and food allergy testing which is terribly expensive! And they STILL recommend a long term flea treatment, even with no fleas on a strictly indoor animal.I will say they have been helpful in accommodating people with a restricted budget, by reducing a fee or giving donated meds, but that's only helpful if they don't insist on the extensive testing and other services. They also offer a patient referral credit if you refer friends, but who needs that if you don't feel your pet is being cared for properly?My biggest gripe... When they have to perform ANY service on your animal, they leave the room with your pet which leaves me with a very uncomfortable feeling. Why do you have to take our pet to your "back room" to give him a shot? Our "new" vet performs routine services in the room in our presence. additionally, I noticed over the last few visits at Brea veterinary, that the exam rooms aren't cleaned very well. There has been other animals fur and saliva on the exam table and floors.I do not recommend using this veterinarian. Check yelp reviews of this, and other veterinarians before deciding. Our new home for veterinary care is Yolinda animal hospital Read Less