We brought our dog here after he stopped eating and was "coughing" as if trying to get something out of his throat. The vet was very dismissive of what I had to say, and did not really listen. He told us "its too early in the season for foxtails", and gave us antibiotics and sent us away. The following day my dog vomited up the antibiotics, was still not eating, so my husband brought him back here. He was told it would be a 2hr wait. He needed to go to work so he asked them if there was anywhere else he could try. They said NO. He went online and found SAGE which is practically next door!!! He asked them why they didnt tell him about this and they said "because they are our competition".... This is our dogs life in the balance. He took him to SAGE who immediately took him in. He was examined, and we were told he had a collapsed lung, and they could drain it, but if there was something in there then he would need surgery. I was sure he had breathed something in, as I had told the vet at United, so I OK'd the surgery. They performed the emergency surgery and found 2 foxtails in his lung which had abscessed and collapsed his lung!! He could have died if he had to wait much longer. SAGE saved his life. United dismissed it. Read Less

Phenomenal experience. Took my dog hiking and found a tick on him the following day, after work. I was alarmed, new to the area, and unfamiliar with such an encounter. I immediately took him in, and the technician (Amanda) was so kind. She quickly had the tick removed, and offered suggestions for long term treatment, so we could continue our new hobby, happy and healthy. I would highly recommend to friends and family. Read Less

Wish I didn't have to write this! Our 9 month old Rottweiler Floyd had a bunch of red spots around his groin area so we took him in. We waited well over an hour (nothing anyone could do about that), once in we saw a nurse that did vitals and then we waited 15+ more minutes.The doc took a look did some routine checking and said, he has a rash, acne, or a possible mild staff infection, Floyd was already on antibiotics and he said just him on those... This cost $105.00 for less than 15 minutes with the Dr.This morning was the first time Floyd did not jump up for his food and even refused a piece of Banana, he as never DONE  this, as the day progressed he had a total lack of energy and was just blah, so we called the Vet hospital.They told us we know our dog and we could either, bring him in, or when the doc gets in tonight he can call us. We asked well we paid $105 and nothing happened, their response was on a repeat visit with 48 hours it is "only "$85" to come back in. We will hang tight till he calls, but feel that that didn't try to get us any info today and based on last night, they still want min of $85... This is a total bummer as they are the ones our vet refers to when they are closed. Read Less

This facility is full of the most caring and helpful people I have ever seen in the vet business. I unfortunately have made the mistake of going to SAGE right next door and every single time, I ended back at united after failed services (or lack there of) at SAGE. My dog got attacked and needed multiple stitches around her neck and a very long recovery process. I was paranoid and worried the whole time and united was always there to help. I would call at all hours of the night multiple times and they would always help me and give advice. My dog needed to come in often for bandage changes because her neck was draining and they were always so helpful and kind. My dog definitely lets me know when she's uncomfortable around people but she showed no signs of being scared of anyone at United. Every single vet tech is amazing (and I think I have come in contact with everyone there since I was there so often) and Dove, front desk (I'm not sure if that's the spelling) is amazing. She's so kind and helpful and so honest. My dogs are prone to injury as I have had to take my other dog for a cut paw pad recently as well and they are so kind with him as well. I will never go anywhere else for emergency services and you shouldn't either! I wish they had regular veterinary services as well and not just emergency. They're the best!! THANK YOU!! Read Less

The team took great care of my precious cat who I have had for 13 years. I took her here on a Saturday night and left about two hours later with meds, care instructions and an IV that they showed me how to administer. I called multiple times afterwards with followup questions that were always answered with care and concern. The doctor we worked with was very knowledgeable and the assistants were so loving towards my cat. She is overweight and not the most friendly towards strangers but they knew how to make her comfortable. It's great to know that there is a reliable 24-hour emergency pet hospital in the San Jose area. Read Less

It is so awesome that there are people in the world as wonderful as the vets at United Vet! They truly treat your pet like they are the most important animal in the world - which every worried pet mom and dad is very grateful for! We visited the Mountain View clinic late on a Friday evening with our kitty who had Kidney stones. They kept her safe and pain free overnight, and we were transferred to the Campbell clinic the following morning (Saturday) for her surgery. It's nice that they are able to do this - they even gave us our kitties IV bag as it wasn't empty and we could save $ by giving it to the vets in Campbell. We showed up at 6.30am with our cat for surgery, and by 7.30 we had signed a quote and she was having it done. We were so so happy that they could see her so quickly - when we arrived they were dealing with another emergency with a puppy and they still made all the worried pet families in the waiting room feel like their animal was getting top care. Our cat stayed all day and we were called to pick her up late that evening - and received almost $1,500 back from our quote! They gave us great instructions for the home care, and we were on our way! My #1 reason for recommending this company is that at both locations, they said to us "call us - any time of day or night - if you need anything or just want to check-in". We called them probably 5 times over the 30 hours they were looking after our cat, and they called us a bunch of times too. They always knew who our cat was without us even having to say (and it was usually a different person answering the phone because they are working long shift hours). That is the most wonderful care - for both the pet mom and dad and the pet! Thank you SO much!! And a big shoutout to Dove - she has been so awesome with follow up and helping us our pet insurance claim. Read Less

I cannot say enough great things about my recent experience at United Vet Campbell. In the middle of the night, my dog was vomiting and began having bloody diarrhea (Sorry, TMI). We were very panicked and Googled the closest 24 hour vet hospital with great reviews and found United Vet. Upon entering, they greeted me immediately and sent a tech out to check to see if my dog was stable before having us wait in an exam room, which I appreciated greatly. They were so gracious, patient, and responsive and it really eased all of my fears and worries head on (especially Danielle, who was working the front desk at drop off and pick up!).I was expecting a super high estimate as my dog needed to stay overnight for X-ray, antibiotics, and anti vomiting medicine after ingesting a pacifier. They brought me a $1500 estimate, which I signed quickly. (*ENDED UP RECEIVING A $725 REFUND AT CHECKOUT, WOOHOO!)The emergency vet on duty was Dave Morehouse. He was so gentle that my dog didn't mind the exam and I felt good about leaving him there overnight.I left the ER at 2 am after signing the estimate and they called me the next morning at 7 am with an update that my dog was doing better. They had me call back at 1 pm and again at 7 pm and then I was able to bring my dog home a little later that night. They even suggested that I come at 9 pm because they were helping a lot of people and didn't want me to wait. I checked him out and finished paperwork with typed up discharge instructions and medicines to continue on my own at home.I hope my dog never gets a health scare again, but if he does, I would definitely DEFINITELY go back to United Vet. Thank you so much to all of you for the work you do there. It put our worries at ease and our sweet pup is back at home happily asleep on the couch. Read Less

This is my second time to visit this facility but the first time bringing my own pet.  My little Gracie had an allergic reaction and her nose swelled up within minutes.  When I walked in they immediately took her back and asked if they can give her injections.  They took care of her while I filled out paperwork.  The staff is very friendly and very good with Gracie.  Dr. La Plume and Doug were there tonight and I am so grateful they were able to examine her and find the bee stinger so quickly and give Gracie her shots.  I have heard so many horror stories about dogs and bee stings.  I was sent home with discharge instructions including signs and symptoms of what to look out for if things get worse.  They kept us around just to make sure the swelling improved and sent us on our way.  The price of the visit was very reasonable and I am very happy with the care and professionalism they showed.  The Dr even asked if there was anything else I wanted to ask about and confirmed that on Gracie's exam she was in good health.  I will refer anyone with a pet here for future emergency visits.  (Hopefully not but you never know)They keep everything clean and organized and smelling good too :). Read Less

We had a very very scary moment with our newest member of the family Carl who is 5 month old pup. I saw him "maybe" have a seizure. We are still unsure what happened but thankful I came here with great staff members to examine him right away and they pretty much reassured me he seem to be ok right now. So I can assume if have a immediate issue they would take you in right away. With that said, we did have to wait very long time to be seen from the Vets doctor 2 HOURS WAIT from start to finish. Even tho we may have on the lowest emergency to get too, it still made us feel worried for our little pup. But with that only being the issue I would say this one of the nicest vet hospitals I've ever been too. 100% this seems like a amazing emergency vet hospital and I would absolutely come back for Carl. Read Less

Came in on a Sunday because my puppy decided to get into yogurt raisins while we were out, which are very toxic for dogs, and can even cause kidney failure. They took us in and took good care of him. The veterinarian  and staff were knowledge and he was happy upon departing, so they took care of my baby. A bit pricey... but would recommend this place. Read Less

Came in for an emergency visit because my cat was acting very strange. She became stiff, pooped on herself, started drooling and twitching. I had never seen her like that. The vet ran tests and continuously voiced that my cat was possibly under the influence of marijuana. I allowed a drug test which came back negative but was told the negative result could still be positive which I found ridiculous. He gave me no explanation of what could have happened to my cat only that she could be on drugs or have a neurological issue which would eventually require an MRI to verify. I began to research on my own on the internet and am now 99% positive that my cat had a seizure. Why she had a seizure I still don't know. This vet never once mentioned that my cat could have had a seizure. It's now been two days since our visit and they haven't called to see how she was doing. I had to call them. They still haven't sent her blood work or her other test results to our main vet clinic. They were a major disappointment in my history of vet visits. The only reason I gave 2 stars instead of one is because the woman at the front desk was very sincere, compassionate and polite. Read Less

My fur baby Chiquita had gallbladder mucocele. Her gallbladder started to leak into her abdominal cavity. She was in horrible condition, couldn't walk, eat, was vomiting and had bad diarrhea. Her whole body was shaking. She was dying. Doctors at the United Vet determined diagnosis correctly. 3.5 hours surgery was successful and they took care of her for an additional 8 days after the surgery while I was traveling. Chiquita is now doing great and I'm forever grateful to the wonderful doctors and staff for saving her. Read Less

Came here on a Sunday night when my cat's breathing was irregular. They immediately took my beloved kitty and put him on oxygen. Front desk staff was kind and attentive. They are completely upfront with costs- it is more than my regular vet- but so worth the money. What others says is completely true about how quickly they respond to questions/calls. Still working through my cat's diagnosis, but so grateful to their vets. Read Less

I've brought my two huskies there now 3 times. They are professional from the minute you walk in the door the minute you leave with you animal. Even when my pup had to have surgery and spend the night...I could call anytime to check in to see how she was doing. This last time my dog got a cut above his eye...Doctor La Plum stitched up the cut with dissolving stitches. Read Less

This is about the United Veterinary Specialty & Emergency clinic at 5440 Thornwood Drive in San Jose. We found a beautiful 5 or 6-month-old orange tabbycat/kitten in the middle of Watsonville Road near Hecker Pass/Highway 152 around midnight last night. She had been mortally injured, but we managed to get her to the clinic. I wish I could remember the name of the veterinarian; he was probably in his 30s, with short, dark hair. He was very kind and gentle, and we were very grateful that, if she had to be humanely euthanized, that he was there to do what needed to be done. Read Less

This is the best Vet I've been to in 30+ years of having pets. We've been burned so many times by bad Vets. Not here. They are taking such good care of our little girl (dog), who had a stroke. Dr. Giger is amazing, he takes such care and time and treats you like a real person. He cares just as much for the owner as the pets. Brittany and Sandy are the best in animal rehab and we love the girls behind the counter too!! Please don't think of going anywhere else if you need emergency care, I know we won't. Read Less

I have taken my beloved pets there in the past. I was always treated well and my animals were always treated very good! And with a recent experience where my dog had to be euthanized, my pet was treated with respect, tenderness and compassion. I had never been through this before and the attending vet was an "angel on earth". She helped me through the process of letting my beloved "Pepper" go. Thank you for taking the time to explain the whole process and helping my pet no longer suffer. The staff, and the technicians. You are awesome in my book!! Read Less

These people are wonderful!! We had to take our pug, Spike, to visit after hours since he just wasn't acting right and we didn't want to wait until morning. We were greeted by Dove, who was friendly and helpful, and we were escorted to a room quickly. The vet tech (I don't know her name) was also very kind to Spike and to us, and spent a good amount of time with us. When Dr. Morehouse came in, he spent a lot of time asking questions, looking at Spike's records, and giving him a very thorough examination. He was so nice and genuinely cared about exploring all the possibilities of what was happening. It was the best service we have ever encountered from a vet. Having to leave your pup with a different vet than you're regular one can be scary but we felt complete reassurance from this whole team. Spike is like a new man this morning and we are so grateful to Dr. Morehouse and Dove and the rest of the staff at United. Thank you!! CindyRead Less

Outstanding care. We have (unfortunately) had to come here twice with two different kitties in the last couple of months. Our first kitty passed away but the compassionate care we received was amazing - from the receptionist, techs and vets. Our kitten fell suddenly ill last night and we had to admit him. We picked him up this morning and he was like a new man. If you have a pet in distress, this is where you want to go. They are not cheap, however, they are very upfront about the cost and explain everything. I ended up getting a "refund" of my deposit this morning because the charges came in less than expected. Very honest, compassionate practice. Thank you and a special thank you to Dr. LaPlume for your amazing care and great communication. Read Less

I cannot say enough good things about Dr. Dean Filipowicz and surgical team at United. If I could give 10 stars, I would. On July 11, 2015,my dog Riley either jumped or fell out the window of my 3rd floor apartment while I was at work. Thank goodness my neighbors were home and able to get her rushed to North Peninsula emergency clinic. The bad news is, she had two severely fractured legs and the emergency hospital vet wasn't sure surgery would even be an option. Dr. Filipowicz reviewed the X-rays and agreed to do two separate surgeries on my beloved dog. From the moment my boyfriend and I walked into the clinic, we knew Riley was in the best of hands. The receptionists and vet techs were reassuring, empathetic, and sincere. Dr. Filipowicz spent nearly an hour with us, explaining exactly what he was planning to do, what he was concerned about and why, and what the journey to recovery would look like, if all went well. He was positive yet realistic at the same--it was incredibly reassuring to know I was working with a talented surgeon; the icing on the cake was how down-to-earth, funny, and friendly he was. The bedside manor at this place is absolutely incredible. In the two days after surgery, while Riley was still hospitalized, Dr. Filipowicz encouraged us to visit her as much as possible. Every time I visited, I was given an update on Riley's status. Never once did I feel rushed or like I was in the way. Dr Filipowicz and Helena, another member of the surgical team, both took the time to sit with Riley and I, give me updates, fill in family members on Riley's current health status, etc. every time we came to visit. When it came time to bring Riley home, we were given all the information and resources we needed to provide the best care possible for her. Was it cheap? Of course not! Were there a couple of expenses incurred that weren't included in the original estimate? Yes, but if my dog hadn't received that blood transfusion, all the surgical repair wouldn't have mattered anyway. During our consultation, Dr. Filipowicz told us that it's relatively common for dogs with bloodwork like Riley's to need a transfusion, and I said if it was necessary, please do it. The clinic was conscious of the expense and definitely didn't nickel-and-dime us. If you want to eliminate the possibility of exorbitant vet bills from your future, DON'T GET A PET. No one wants to pay these bills, but I don't think many realize what it costs to run a veterinary practice. I'd rather pay awesome people like the staff here to treat my pet than get mediocre (at best) care elsewhere. Bottom line: Do I feel that my dog received the best care possible? Yes, yes, YES! Read Less

Unfortunately, last Saturday we awoke to a suddenly, very sick 12 year old lab. Our best friend was laboring to breathe and clearly in stress. We took her to United Emergency and learned she was basically terminal, with what closely resembled a heart aneurism. The staff and the doctor were so kind and thoughtful. He listed our choices and none were good. We made the most difficult choice to ease her suffering and put her down. Being there with her, petting her, saying our goodbyes and teary-eyed, they all made this comforting. Sage left us that morning but we are so grateful that the doctors and staff there were so amazingly kind and thoughtful. A few days later we received a card from the doctors and staff, acknowledging our pain and loss. Again, they are caring, wonderful people and we will not forget their kindness. Read Less

We have been here over the years with both our dogs and from my phone call to when we are on our way home they made me feel welcome and taken great care of. This place ROCKS! They even call a day or so after to check up on them. Now that's bedside manner!!Read Less