I have never met a vet or an assistant with so much compassion, calmness, and kindness. Both my dog and I were at complite ease the entire time. The assistant even took turkey from his own lunch to give as a treat to keep my dog's mind off the shots he was given. Such a great experience. Read Less

My experience with them for the first time was excellent ! They really care about your pet, the staff was amazing, friendly and made us feel so welcome and was surprised how cheap it was. They will definitely be my  new choice for pet visits! Read Less

I wish I had found this vet first for my sick guinnie pig. Unfortunately, we had to put him down.  These people were so caring so loving.  The dr did a full gentle exam on him first. I mentioned he liked blueberries. The nurse came back with blueberries, cilantro and parsley for him as his last meal. They assured me he would feel nothing and go peacefully. Even the nurse had tears. I could never thank them enough for their genuine concern. Read Less

Best veterinarian in town! Brought my very sick puppy in and they were so kind and gentle with him and us. Unfortunately the outcome was not good and we had to put him to sleep. As painful as the process was Dr. Reimer , John and the whole staff made it easier for us. I highly recommend them and if I could give them 10 stars I would! Thank you Dr. Reimer and staff for loving our dog as much as we did until his last moments. We will always be grateful to you! RIP Leonidas. Read Less

This is a great pet clinic. The staff are super friendly and passionate about their work. The prices are fair. I took my cat in yesterday to have sticktight fleas removed from his upper eye. The doctor gently and thoroughly removed all the fleas without hurting or scaring my cat. The assistant was super calming and he made my cat comfortable. Excellent place! Read Less

Veterinary done right. If you want a vet with world class experience and care than you have come to the right place. Our cat "kitty" and dog "Lexy" have thrived under Dr Reimer's care. Lexy was having allergy problems that just would not go away. Dr. Reimer understood Lexy's issues and gave us the medicines to clear up her. Pricing is excellent and Dr. Reimer extrudes compassion never tries to up sale. The staff is friendly and courteous. Read Less

If you read any of the negative reviews, check the date of the review! Dr. Martin (the forgetful and grouchy one) RETIRED in 2015 and Dr. Reimer took over at All Pets in 2016, and Dr. Imada joined him sometime later. They are both great. I had been going to Dr. Reimer (where he formerly used to work at VCA Adler) for years, and All Pets is a farther drive, but I go there if I have time so that my cats can see Dr. Reimer or Imada. Read Less

I can not say enough good things about the vets and staff at All Pets Medical. They were our dog Meisha's vet and always provided her with excellent care. Less than a month ago, Meisha became critically ill. All Pet's went above and beyond to try and save her. Regrettably, we had to put her to sleep. We were devastated, and again, the staff was there for us. Even after her passing, they treated her with kindness - and us with amazing empathy. All Pet's made a difficult time bearable. Sadly, many animal care facilities are run with money and "up selling" as their main objective. This is not the case with All Pet's Medical. These are people who truly love animals and have your pet's health and comfort as their primary focus - and it shows in the positive way the animals respond to the doctors and staff. If you are looking for competent, knowledgeable, loving and kind people to care for your pet's health at all stages of their life, I highly recommend All Pet's Medical. Read Less

Dr Reimer and the entire staff couldn't be nicer! They took great care of my dog and Dr Reimer gave me an excellent opinion of my dogs illness and some other options after another vet said we needed a liver biopsy. The staff is amazing and showed such interest and care and Dr Reimer has the best bedside manner. My dog doesn't hesitate to run inside and hop on the scale he feels so comfortable. I am so glad my vet who moved away recommended them. And Dr. Ito is also here from our old place! No wonder they are always busy I wouldn't go anyplace else. Read Less

Great Staff, very supportive and knowledgeable and extremely compassionate. I had to put my dog of 16 years down and it wasn't easy, but they were warm and understanding. Even the other people in the waiting area were saying how pleased they are with Dr. Reimer and his staff. I highly recommend this office!! Read Less

We had Dr. Randall Imada as our vet at another clinic across the Valley & are soooo happy he moved over here!!  He is so good with our little Shih Tzu, Snoop - who is not an easy dog to deal with! The office was clean & cute & the rest of the staff were friendly & compassionate & awesome!!! Read Less

This is a lengthy review, so if you want the short version here it is: Dr Dan Reimer is the best and worth the drive!I had gone to Dr Reimer a few times when he was at Adler and trusted him instantly. Due to his popularity, I couldn't always get an appointment with him. It was still comforting tho that other vets could consult with him there.  A few weeks ago, one of my dogs got very sick. She was having trouble while urinating and she stopped eating. She vomited when she did eat. I asked for Dr. Reimer and was informed he was no longer with that vet group. So I saw another vet I had worked with before. That vet diagnosed a UTI, suspected bladder stones and put my dog on antibiotics.I had been feeding my dog baby food and water using a liquid medicine syringe. Without going into full detail (as it still angers me)...I worked with two vets there, two types of antibiotics that were not showing signs of improvement, and finally was referred to a specialist while talk of cancer was mentioned.  My dog was near death. She was a rag doll with zombie eyes and could barely lift her head. Thankfully the specialist understood the urgency and got her in right away. Luckily cancer was ruled out. But she had major bladder stones that needed to be removed immediately after she was stabilized enough for anesthesia.  The specialist was fantastic and explained the surgery was not complex and could be done by a regular vet if cost was an issue.  So I put a call into the other vets while my dog was kept overnight and given fluids. One vet said they couldn't help me and technically it wasn't their patient because they were just filling in. (Again I won't go into detail because it angers me).. so while I wait for the other vet to get back to me, I Google Dr. Reimer to see if he is still local. I was thrilled to find him in West Hills! I called him first thing in the morning. He returned my call within 20 minutes.  Without any paperwork or test results, he understood the urgency. He agreed to work with the specialist and do the surgery that day. He was amazing.  He stayed after hours and did the surgery. He updated us when it was done, and even later that evening. He doesn't have a night staff yet, but he stayed with my dog until late in the evening. He had a camera on her so he could monitor when he was away.  He explained that he went back in the middle of the night to check in on her and then was up every hour checking the camera. I got to bring her home the next day and the improvement was remarkable.  We still don't know what made her ill and stop eating, but she's improved greatly since the stones were removed.  Dr. Reimer went above and beyond and saved my dog. He is definitely worth the drive for me! So glad we found him again. His whole staff is great and I'm particularly pleased to see one of my fave vet techs, John, followed him to his new practice. John is wonderful with my dogs and makes them feel at ease. I would not hesitate to recommend this practice. I had such peace of mind knowing my dog was in good hands. Read Less

Dr. Dan has been taking care of my fur babies for over 15 years! I drive a long way just to see him and his staff. I can't say enough nice things about his practice. I highly recommend Dr. Daniel Reimer. Read Less

UNDER NEW (and IMPROVED!!!) MANAGEMENT!!! Dr. Reimer is SECOND TO NONE! THE ABSOLUTE BEST VETERINARIAN across all of Los Angeles. I know this because I work in the same field and have VERY discriminating and well to-do, pet-owner clients. These are the kind of folks who will do their research and find only the "top notch" of that field. When so many of them recommend "Dr. Dan", you can bet that he will have perfect bed-side manner, and brilliance all wrapped up into one package. He has been my own pets vet for a long time. His warmth, charisma, empathy and compassion for animals goes waaay beyond most vets that I've met -and in my field of work, I've met MANY! So don't even think twice about considering Dr. Dan Reimer as your vet. He is top notch in his field! You won't regret it. I promise!! Read Less

I went to Dr. Reimer at Adler for years.  He was the best vet I've ever had.  It killed me to stop going to him after we moved to Woodland Hills, but the drive was to far to Adler. I can't tell you how happy I am that he's opened his own place.  And as a nice bonus, he's really close to us now!He's extremely knowledgeable and explains everything very well. The staff is fantastic.  FYI, I have 4 dogs, 2 birds, 2 guinea pigs, and a rabbit; so I know a good vet when I meet one! Read Less

We came from a  another vet office because we didn't like the way the service was over there and we found this Vet online and let me just tell you this they are the most friendly staff there or wait was very limited the Dr Dan was super nice and very attentive it's one of the best vets We have ever gone to our to dogs are happy here and so are we Read Less

This place is horrible!! All the workers have the same sales pitch trying to get more money. In the past year there cat neuter went from being $25 to $180. I'm not even exaggerating. They like to hide this info until you come in and try and charge you for all of these things. Once when I was in there they told a customer that her dog needed iv fluids and a cathater for a teeth cleaning! Dont come here there are way better vets out there. Read Less

The support people at this clinic are sweet and the prices are reasonable due to government funding, but the vet is chronically forgetful. Whether it was forgetfulness, or just being ornery (a tendency many have confused with honesty), I can't say, but this vet claimed he didn't recall anything we had agreed upon an hour before surgery. In fact, he called me during the surgery to discuss what to do for my dog. When I picked up the dog immediately after surgery (they have no overnight care), very little had been done. I had to pay full price, regardless. Nobody helped me get her into the car. When I got home I realized there were stitches, and called to ask if I needed to return to have them removed? The vet couldn't recall, and then said they were the dissolving type. By this time I didn't trust him, and took the dog back to my original clinic that had referred me to this vet as a last resort because I couldn't afford their prices. They told the dog had sutures, which they offered to remove in 10 days. Do your pet a favor and find a professional vet that has reasonable prices. If my original clinic had only warned me, I never would have gone there and perhaps my pet would have had a chance at a longer life. Read Less

TMy neighbour took her two year old cat to be neutered after having 2 lots of kittens. She loves cats. They brought her home Monday afternoon and on Tues morning she was dead. Couldn't breathe , seizures and that was it. Her kittens mourning her. Very upsetting but listen to this. One year ago she took her young male cat to the same vet to be neutered. Came home by the next morning he was dead. Died in exactly the same way!!!. She did nothing about it at the time, as she thought it was allergic response , one unusual occurrence. Now one year later the same thing. The two cats were not family related. The Vet reception gave her back her money and sent her a bereavement card!! But she has asked to speak to the vet who did the op and guess what , no response. He is the same vet who did the first cat. The vet reception took the body and cremated it. My neighbour realises this was a mistake as she should have had an autopsy. She was told cremations can take up to two weeks so she asked for the body back. Guess what , it was cremated in 2 days!!!. Wonder why? She wants to get this vet stopped because goodness knows how many other people have had similar experiences with him. She would like to sue but cannot afford huge legal bills but at least stop him practising. symptoms are like poisoning. LikeLike Share his place should be avoided at all costs and the vet concerned should be barred.Read Less

Dr. Martin has been my veterinarian for nearly 25 years. That being said, if I wasn't happy with the treatment he provides my pets, why would I be a client for that long a period? If you want a veterinarian to sugar-coat your pet's condition - go elsewhere. If you want a veterinarian to gouge you financially - go elsewhere. If you want a veterinarian who is inexperienced - go elsewhere. If you want a REAL VETERINARIAN who CARES: This is Dr. Martin. Read Less

Thank you so much for your compassion, your receptionist, tech, & doc were so wonderful to me & my son Gooba yesterday, giving me all the time I needed/wanted with him. Explaining exactly what would happen, even going over with me after the fact the extent of his malady if it could've been detected sooner, & thanking me for being compassionate to my sons' needs, that it was his time. Read Less

Dr. Amy Worrell should not be practicing veterinary medicine on exotic animals with her lack of knowledge, sympathy, and compassion. I recently took my rabbit named "Bunny" in after noticing she hadn't been eating or drinking and had a running nose and watery eyes. Although my rabbit was sick she could still move, hop, and was lively but after her visit with Dr. Worrell that all changed. I took the rabbit in and Dr. Worrell explained that the rabbit had pasteralla a bactria infection that presents itself as signs of a cold. She however also advised me there was something else wrong that she could not identify w/out doing x-rays, and that it may be gi stasis which she said was curable or ovarian cancer which was not. So she did the xray she stated she recommended treating the bunny for those two problems and if the third problem that may be ovarian cancer still existed then at least we gave the bunny a better life. Dr. Worrell never lead me to believe the situation would get worse from here or the bunny would have a bad reaction to anything done or administered by her office. So after $479.00 for everything needed to supposively treat bunny and two shots administered by Dr. Worrell, she advised us to take home bunny even after me and my mom asked if she needed to keep her over night for observation. So we took bunny home after only 2 hours from seeing the vet bunny could no longer stand and bunny passed away no longer then 5 hours from the time we took her to the vet. This however I knew was just not just a fluke, because I took my hamster to her named little bear 4 years before bunny and the same thing happened after her "care" by Dr. Worrell, so this was no coincidence or bad luck. Showing no sympathy for me just just losing my pet, the first thing the Dr. Worrell states is "so what happened".... I then asked her the same. She then stated that she didn't know. Sheeven stated herself her exact words " I often see and treat exotic animals and do not always know what wrong with them" . So as a vet do you often treat animals that go home and die after your care, and she flat out said "yes".... she then stated "I often send animals home and they die the next day because I don't know what's wrong" , I then asked why she didn't keep bunny overnight, she didn't really respond to that question however denied we ever asked it. "As a medical proffession for animals if you think something is seriously wrong, you should not have animal home." I stated, she just responded wirh "that's your opinion". She then stated that doing putting exotic animals through xrays can be dangerous and fatal due to stress levels. I then asked why she didn't inform me of this before I decided to do the xrays and she didn't respond. So without any sympathy caring or concern she refused to credit back any more of my money, even if she couldn't take back the medicine it would have been the right, humane thing to do. She pretty much admited she has no idea how to treat exotic animals and that they often die after her care. She is a cold, heartless, money grubbing and should not be treating animals. If you do not want your animal to suffer a horrible death, do not take your pet to Dr. Worrell. And if you have had a similar experience with this vet please email me at [email protected] so we can do something to stop this vet from practicing. Read Less

Caring and professional would be the two words that I use to discribe this vet clinic. I have been many times with several different types of pets and I have been well satisfied with the care my pets receive and how it is all approached. I was glad to see that recently they started to take Carecredit, which I might have to use some time. My only negative would be the parking, as when the shoping center is busy, it can be a bit hard to find a spot quickly. Read Less

I have been to various vets over the years for different bunnies and I know that they are a challenge when it comes to health problems. I am very appreciative of Dr Worell for her approach when taking care of my rabbits. She is direct and to the point, and seems to have a game plan as what to do next. Her decisive attitude has worked for me and my rabbits time and time again. She is very confident and knowledgable about my bunnies and I really appreciate that. If you have a rabbit and need help, I suggest that you check her out. Read Less

I'm still recovering from the loss of my pet, Sapphire, but I wanted to let everyone know how positive my experience was with Dr Worell. I had seen Dr Worell intermittently over the last year with Sapphire for her declining condition with kidney failure. I know Dr Worell extended her life by many months and was glad for the extra time we had together. When it was finally time to say goodbye, I was very appreciative of the staff's and Dr Worell's kindness toward me and Sapphire. Read Less

I am so thankful I was referred to this clinic for the care of my beloved pet cockatiel Penny Lane. I found the staff to be very knowledgable, and the care my pet was given, was exceptional. She was nursed back to health and she is still here with me to keep me company. I thought there was such profresionallism, loving care and such a caring touch to all my interactions with the staff. I was called every moring to let me know how my beloved pet was doing, and I was able to visit her daily. After Penny came home with me, I was called to ask how she was doing. This was in great contrast to when I was recently in the hospital. It was just money, get me in and get me out, and no calls afterwards to check on me. Ithink my pet bird received better care than did I. I was very pleased with everything and strongly recommend this place for owners with pet birds. Read Less

My 16 year old Lab was having seizures very weak. Dying. Called there office 5 min. after they closed. Spoke to the receptionist told her what was happening to our dog (Our family member) I was put on hold while she spoke to the doctor to find out if we could come in with our dog. The receptionist got back on the line and said "" NO "" the doctor is now leaving. While trying to locate another vet in our area our dog became so sick we had to make the decision that was one of the hardest to make for our dog .He didn't get help fast enough being All Pets Medical turned use away. Five minutes after closing was just to long for this Veterinarian office to wait to save our dogs life. Heartless and Uncaring. Our dog is in doggy heaven now. R.I.P Hudson we Miss you so much. We think about you everyday. We Love You! Read Less

The nurse was unfriendly. Muzzled my dog immediately instead of trying to soothe her. It's a vet office they can sense these things and it makes them nervous. My dog has a sink issue and was really itchy. The Dr looked at her and said "Well she's not scratching" so literally 5 minutes later she walks out and 10min later the nurse comes in with a list of stuff that was "RECOMMENED" by the doctor that we do. I just wanted help and something to help her with her itchy skin. The nurse came in with a revised list twice. I felt that I was unwanted and bother them that I left so unhappy and with so many unanswered questions. I do not recommend the vet. PERIOD!!! Read Less

All Pets Medical Center is the WORST Vet Clinic I have ever been to. I have had many problems there. The first time I brought my Boxer there, they were about to give him another dogs vaccine. I had to stop the lady and tell her it wasn't for my dog, he was in for a check-up not vaccines. But I'm forgiving and gave them another try. Next I took my dog in because his eye was almost swollen shut. The Doctor spent literally 5 MINUTES with my dog and couldn't find anything. So, I took him to get a second opinion and they found that my dog had an Ulceration of the eye. How come Dr. Worell couldn't find it? I spent a good mint on that appointment FOR NOTHING. I called to tell them and they basically said TOO BAD. SORRY ABOUT THAT. Well I just want to advise you readers before going into that clinic. I don't want anyone to have the same experience me and my puppy had. Read Less