Biggest let down of my life. I know my dog is difficult when we get his nails trimmed but the staff, which usually dose it with ease, refused to clip my dogs nails. I have given this place 5 stars in the past but I am sorry I have to write a bad review. I hope they get the staff that they used to have back. Read Less

Horrible service. I was told two different prices for my animal and had to make multiple appointments for the same service. Had to wait a month in between and was told the wrong info multiple times. When I went to pick up my animal I still had to wait an hour even though she was supposed to already be ready to go home. Horrible horrible service and staff. I do NOT RECOMMEND THIS "VET" Read Less

Horrible horrible service. Lets just start off with me hauling a double stroller carring two babies and my dog nobody bothered to help me through the front door. The lady who was cleaning flashed dirty looks my way any time my dog barked. Tried to get me to pay for unnessesary add ons to what she was being seen for. Told me she would be ready for pick up at 3 and they would give me a call. Never called so i called them...they told me shed be realy by 330 or 4 or 5 ...and they would call..what kind if answer is that? Called twice no answer. Had my hubby call and they say oh yeah shes been ready! My poor baby was sitting there waiting for mr after surgery hurt as hell. I feel so badly. They never even bothered to call due to lack of communication on their end. Never ever again.. Read Less

I was calling around to find who can help with the low income spay for my female dog and American Pet Clinic was the best price , the lady's there are friendly. the place was very clean i took my dog to the kennel in the back, place looked clean. it was 2 weeks ago she is healthy and back to normal. but one thing the stitching on her could have been better not very smooth. If you go to the shelter with low income they can give you a coupon for 50$ off most Vet around town. Read Less

All the staff are very organized and professional. This is the first location that cares for the animals and not just money. The veterinarian has been taken care of my animals for 2 years now with no problems. They care for my animals as if they were their own. I so recommend this location to anyone.Read Less

I was not pleased 3 weeks ago I had taken my two lhasa apso to the clinic for anal glands and nails. The girl was yelping uncontrollably and the boy refused to be treated. The staff wass 10 min late with no apology. I am looking for a new clinic after 6 years.this new staff is not knolegable.nice or respectfull! Read Less

Unfortunately I can't rate this place zero stars. This clinic doesn't even deserve this one star rating based on my experience here. The first time I came I didn't have any problems. The second time I came in was for my chihuahua who had broken her back leg. They took her in & the healing process was fine. But one night she got her cast wet so I went in the next morning to have them replace it. They did. But this time the cast looked off. It looked like all they did was throw on a stick and a bandage. I let it go. After a while I noticed my dogs "cast" was BLEEDING. As a dog parent I freak out & take off the makeshift "cast". There was a HOLE IN MY DOGS LEG. I am serious when I say that my dog had a bleeding hole on her leg. The piece of garbage "cast" was rubbing my dogs leg RAW. I went back  f u r i o us. They REFUSED to do anything about it, saying that it was my fault. I didn't know what to do. I wanted to sue. And I wish I had. They permanently damaged my dogs leg. To this day she still has trouble walking/ putting pressure on that leg. I will never be coming back here. Read Less

Wow i am so impressed with the facility as a whole i brought in two sick feral kittens that were dropped off to me and the doctor was so helpful. I may make the long drive to being my labs here, amazing work apc! Read Less

This place is awful! We just moved to California. Took our babies there to get checked up. Shots up to date, etc. The vet was SUPER nice. Said my babies looked incredible. However, from the moment I walked in I could tell there was mass miscommunication, disorganization, and rude unhelpful service. Everyone in the office, besides the vets, need extreme training in customer service. Aside from this. I wanted to give them another chance. If you ever have an emergency with your animal, DO NOT COUNT ON THIS VET CLINIC. I called on a Sunday around 4, no doctor was in. I was advised by Shawn to call back to see if they had any cancellations the next day. The girl on the phone Monday morning was rude and not helpful. I explained my situation to her, no openings for days. And got off the phone no problem. Thanks for your help! Empire vet clinic is where it's at. Got my baby in immediately and had never been seen there before. To make sure she's going to be okay. Thanks Empire vet clinic. Good luck to patients who continue to use this awful place that should be shut down, called American Vet Clinic.Read Less

I took my puppy here to be spayed and really recommend it. They were very clear about all of their services and our options. They were all very friendly and professional and the building was very clean. I live far into Modesto but i will definitely be bringing my puppy back in the future. Read Less

American Pet Clinic deserves more than 5 stars. I began coming to this vet. four years ago, when I first got my Shih Tzu Molly. Each visit was satisfactory and I never had one complaint. Just this past month, I lost my little pup and it was very hard for me to experience this tragedy, especially since me and Molly had a very strong bond. When I brought Molly to the vet. to go through the process of her cremation and what not, I experienced such sympathy and compassion from the staff. I would like to thank "Little" Shawn (I am not 100% sure this is how you spell his name, but that is what he told me to refer to him by) for showing me and mother nothing but comfort and sympathy as we had to undergo this heart-breaking process. This clinic welcomed us with open arms and I will forever be thankful to have chosen them to treat Molly throughout her precious life. -Destiny Mendoza Read Less

So I think it's safe to say we have found our new vet. Even though it's a hr drive away, we are sold. The staff here goes out their way for your fur baby. Very professional, and caring. Doctor is awesome, as well as the entire staff. They offer a lot of services, That many vets in my area do not. Glad to have found them. Read Less

I have been going to Dr Basra for years. The care that he provides is top of the line. I am always confident when I bring my pets in to see Dr B. His care is reflected each time I go in and I am not stung when I leave with a price tag. **Consistent staff, clean office, smiles, friendly, put together, treatment never unnecessary pressed upon, options always given if available** Read Less

Great friendly staff! Dr b took the time and was very patient in examing my kitty Lilly and examing her. Didn't feel rushed at all and was overall a comfortable environment. I've been to many vets and when I say many I mean many and I will only go to dr b. I have full trust in him! Keep up the good work dr b! :) and also thank you so much for serving the Ceres community it is very much appreciated. Read Less

I love this clinic! Dr.Basra honestly cares about our pets well being and it shows. The staff is so kind and the office is always well kept and sanitary. The location is convenient and I am just thoroughly happy that I was able to find this place. I am very greatful for the dr. And his staff. Read Less

Dr. Basra has been great so far we just finished our puppy plan with him. Every time anything came up they would take us in no problem, no extra charge for visit while on the plan. Also he answer every question with no hesitation and takes his time with you during the visit. We did have to wait a little longer on 2 occasion because he had emergency visits. Other than that all staff has been very polite and helpful. Btw we have a French Bulldog. Read Less

I absolutely love this vet clinic, and I've known Dr Basra for over 20yrs. He is the very best, he is so informative to us as fur-baby parents and so throughough, caring and cutting edge technology and knowledge. I will never trust anyone with my fur-babies! They ( fur kids) truly trust him and that's what matters. I recommend him and his vet clinic to anyone who is looking!! Read Less

Very satisfied with both of our visits so far. Our first visit was for puppy booster shots for our beautiful border collie puppy, Maggie. The tech at the front desk was a sweetheart- she got us right in & when we arrived she was more than welcoming. The office was very clean & well organized. She administered Maggie's boosters and she was so gentle & sweet towards her. Not to mention that the boosters were so inexpensive here compared to the other offices I called in the area. Unfortunately we wound up back in the office because we thought Maggie had a yeast infection in her ear and was in such terrible pain. When I called to set up this appointment the again got me a same day appointment & were so helpful. Upon arriving the tech came to check her out & he was so nice. He was gentle with her and realized right away things were serious. The actual Vet came in, scoped her ear & explained exactly what was going on and WHY! That was he best part. They didn't leave us in the dark about anything. Maggie had a bad ear infection so they started by flushing her ear then ended with some shots to get the infection under control. She needed antibiotics and they had them in office ready for her. They walked me through how to give them in extensive detail. Both times we went were both great experiences at this office. Our girl is healthy & doing well thanks to the staff!!! Read Less

The vet here is honestly the nicest I've ever been to. He acctually cares about the animals and prices reasonably. I came here to get my puppy nurtured and I also came here when he broke his leg. The staff is phenomenal. Love bringing cookie bear here. Read Less

The vet was kind enough, and tried to be helpful.  However, had lab done and they messed up on it, didn't do one of the tests, and had to redo it-not for free.  Because of the chaos they had going on there and the situation with the lab didn't call them, never got treatment. Never received the results, so just went elsewhere.  Lost my 60$.  Won't go back. Odors are a bit strong in there, like wet dog/disinfectant and stuffy. Staff is OK, some are friendly.  Had one experience with a combative patron and they didn't do anything to shut her up. Read Less

THIS PLACE SUCKS I DO NOT RECOMEND ANYONE TO GO HERE DUDE THERE GOT MAD AND TOLD ME TO GO ELSE WHERE AND TO LEAVE FOR TELLING HIM HOW IT IS THIS BUSINESS ALL BAD ONE GIRL OR ONE GUY WILL TELL ME ONE PRICE THEN I PULL UP AND THEY WILL TELL ME HIGHER PRICE NO ONE KNOWS ANYTHING HERE THEY PUT THERE OWN PRICES THIS PLACE GIVING OUT FALSE INFORMATION SUCKY PLACE! GLAD I MOVED ELSE WHERE Read Less

We have taken three litters of puppies to the clinic for going-home health exams, and we have found Dr. Basra to be knowledgeable, caring, communicative, and interested in our puppies and breeding goals.  We are thrilled to find a vet who can provide guidance in our breeding program and who has experience with surgical artificial insemination and Cesarean sections.  Further, it is clear that Dr. Basra is committed to keeping abreast of new research and procedures in veterinary medicine.  In addition, his office staff is pleasant, accommodating, and efficient,  This is altogether the best veterinary experience we have had in a long while.  We hope to have a long-term relationship with Dr. Basra and this clinic.  One more plus: clinic prices are reasonable. Read Less

The front desk staff at this clinic are extremely rude and unprofessional. Today I brought in my dog to have her paw examined because there is something causing irritation and bleeding. They turned me away because they were "too busy" with absolutely no one in the waiting room and all examination areas empty with doors wide open. I simply asked for them to LOOK at her paw and determine if it was an urgent situation or not. This is not the first time i have felt disrespected by the staff in this clinic, and I will not be bringing my pet back here due to unfriendly service. Having a smile on your face and being friendly doesn't kill you! :) Read Less

Doctor Basra & staff are amazing. They are so caring and wonderful with my dog-they are very accomodating staying open til 7:00 pm. I highly recommend this Vet clinic for all your animal needs. I couldn't have put my dogs care in any better hands, Read Less

Love this vet! Have taken my cats here to get neutered/spayed and I was surprised when they called me a few days later to see how they were doing, if healing well or if I had any other concerns! Not to mention it's the cheapest I found all around this area (without any of the low income programs). Def recommend! Read Less

I got also an appointment for my dog to check up she is loosing to much hair dr suppose to prescribe something that never did . He told me that my dog was very cheap that no body even for free will want her puppies on the event of a pregnancy that break my feelings!! Just to make a surgery I love her no matter what and to make it worse the two unprofessional workers cut my dog's nail too short that make it bleed ugly they did n say anything about it until I notice the bleeding on my dogs paws I ask them and the answer was accidents happen !!!' There's no excuse for me. Please think before going there the worse place to trust your pet Read Less

I absolutely love this place ! My dog needed an emergency surgery done and we didn't have an appt. We just dropped by. Dr. Basra came out and introduced himself and took care of everything that day ! The staff is also so friendly and a young gentleman even came outside to carry my dog in since she is pretty large and I couldn't bring her in myself. I love the prices here too. You can truly sense that the vet and staff are genuinely caring towards your situation and towards your pet ! No need to look any further ! Thank you ! Read Less

My cat, Stocking was hit by a car, and we had taken him to Valley Veterinary Hospital. They took some X-rays, and found that he had a chip of his hip bone floating around in his hip socket. This hospital wanted to charge us $1200 on the spot to have it removed. We could not afford this, and we did not qualify for Care Credit. At this point, we were terrified to the point of hysterics that we may have to put our cat to sleep. We tried to talk to them about some sort of payment plan, or work something out. The receptionist shut us down, and said that they only take Care Credit, and there was nothing else she could do. The staff were not empathetic whatsoever, and did not even offer condolences. The receptionist exuded annoyance, and suggested we moved into an open exam room until we figured out what we were going to do. Apparently, upset fur-parents are a bother. We took his X-rays, and after calling around for hours, we came across American Pet Clinic in Ceres. They did the procedure for literally half the price. It cost us $600.00, and that included exemplary care during his stay, medications, and after visits. Dr. Basra was so UNBELIEVABLY kind. He genuinely seemed to care about Stocking. Needless to say, I will NEVER in a million years return to Valley Veterinary Hospital. My current, and future pets will only be taken to American Pet Clinic. It seems, Dr. Basra is the only Vet in this area that can be trusted with your Fur Babies. Stocking owes his life to him! Read Less

Dr. Basra wins the award as my favorite Veterinarian.He is thorough, warm, personable, and takes the time to answer your questions and has never made me feel rushed. Excellent "bed-side-manner", friendly, and truly goes above and beyond when helping people with their pets. Read Less

Had my dog spayed there. Staff was very professional and the clinic was very clean. The doctor was really easy to talk to and very nice. My dog was up and running in no time. Great experience worth mentioning Read Less

My daughter had been asking for a kitten for a very long time, and we finally adopted one from the Stanislaus Animal Shelter. She named him Pepe. He was about 9 weeks old, and had just been neutered the day before we adopted him. We took him to American Pet for his 1st check up, and shots. He was a happy kitty, and passed his exam. A week later, he came down with a respiratory infection and his neuter sight (neuter done by another vet) became infected. A week or so later, he got an abdomen abcess and had to have emergency surgery. If it weren't for the excellent treatment from Dr. Basra and his staff, Pepe surely would have died. Two hours after we took him home, he popped his first stitch, which led to another visit to the vet, and two staples. We caged him at home, and forced this little feisty kitten to calm down. The next morning we found he irritated his incision with his e-collar, and popped another stitch. Back to the vet we went. Pepe's journey is not done yet, as he now has to have his incision re-opened, cleaned, and stapled again. He also has to stay at the vet for the next 7 days for super close monitoring and to allow his incision to heal. Pepe is only about 12 weeks old, and has been put through hell. He is the sweetest little guy, and we love him. We feel very comfortable leaving him with Dr. Basra and his awesome staff, and trust they will take great care of Pepe. My family and I can not say "Thank You" enough, or put into words how amazing Dr. Basra and his staff are. We are lucky to have this Veterinarian, his staff, and this office in town. God bless them! It's quiet at our house right now, and we miss our little Pepe. We can not wait for him to heal, feel better, and come home.Read Less

Dr. Basra is amazing he helped us out big time when we brought our dog in! He helped us out and was very informative. He has a great team working for him as well all very knowledgeable! Thanks again :) we will always be coming here for our fur babies Read Less

I love everyone there, my two dogs get great care at an affordable price. They are able to handle my older dog and her attitude problem. They really care about there patients, and they go the extra mile for them. Read Less

We have been using American vet for a very long time always loved the staff until recently. Our dog need some treatment the assistant Vania who sees us before the vet was very cold and somewhat rude they way she talked to us and treated us made our visit very unpleasant. We felt very uncomfortable it's hard enough going in with your pet let alone to be treated this way. Our dog went back to have bandages removed my husband went alone we have a big dog who is a big baby he didn't listen to the directions about her meds most vets print out instructions. I had to call the next day for directions and Vania was rude when I asked. You pay allot of money for services for your your pets we have 4 we take care of our pets we don't need rudeness when we do. Because of this situation once our dogs stitches our removed we will no longer use American vet in ceres Read Less

The staff at this clinic have been great. So nice and courteous. They have been great with my dogs. I love the doctors there. They fully explain everything to you and do not cause needless expenses. I would recommend this place to anybody. This is one of the best vets that I have ever taken my animals to. Read Less

We took our 4 year old German Shepherd to their vaccine clinic. We were very happy with what we saw. The patients were well respected (both the animals & their humans). Their prices are very reasonable, much more than other Vet Hospitals. From what we saw, the office is very clean. Their staff is very welcoming, especially to new patients, which we are. The price for their Vaccine clinic was great, much cheaper than other Vet. Clinics. I've already started recommending American Pet Clinic to friends of my family who are Seniors. They'll use American Pet Clinic Read Less

I am so happy with this vet office they are very caring and affordable. I did a lot of research and chose this clinic based on other reviews. The office was very clean and all the staff was friendly and helpful. Dr. Basra is amazing. I took my dog in around 6 pm and the staff stayed late to perform immediate surgery on my boy. Dr. Basra does his best to keep the cost down while still ensuring the safety of your pet. Read Less

Hands down the best clinic in the 209! Dr. Aman Basra is a very well educated veterinarian. He is so passionate about animals and that is what makes him such an amazing veterinarian! His staff is also very warm and inviting. Everyone there has such big hearts. We had to out our loving dog down today & they did so much to accommodate us and make the situation more comfortable! I will 100% be recommending this clinic to everyone I know with pets! Read Less