We have entrusted our pets to Dr. Keith and his staff for more than 20 years now. There is nobody better than Erin and Dr. Keith to ensure your pets will be healthy and live long-lasting, happy lives. I can't say enough about how much I love and appreciate this clinic. They are like family. Read Less

Rolling Hills Pet Hospital is in a quiet setting. The staff is courteous and knowledgeable. The waiting room and examining rooms are comfortable, modern, and clean. Most importantly, the doctor and technicians are compassionate and caring. My cat is really the one who has decided on Rolling Hills Pet Hospital. She's at ease there. They also offer boarding, which on occasion has come in handy. Read Less

Abby and zeva have wellness plans there and are treated very well. Modern practice and equipment. Dr is very well liked and is direct and to the point. Great bedside manner with humans and pets. Unfortunately the girls have been there to much lately but there dogs and what can you due. Very clean and the people are great . I took the tour of the entire place and was impressed. Have nothin bad to say about them . Get reminders in the mail also. Trust them dearly Read Less

Took my dog here and we had a really good visit. You need to schedule an appointment first before you bring your dog. Our dog just needed some vaccinations and they did it so fast and easy. Our dog felt comfortable and happy during the visit. Read Less

This review follows my termination of a 4.5 year relationship with this Vet clinic which ended with a near death experience and the veterinarian verbally berating me in front of customers and staff days later. Summary: - Facility is terrific. Clean, open lobby, nice waiting rooms, kennel is beautiful. - Front desk vet technician personnel are wonderful people. My dog's tail wags every time she sees them! They will treat your pet like their own! - Veterinarian is caring, truly loves animals and will go above and beyond to include working past closing to help your dog! So why the 1 star horrific review? Story: My dog became suddenly ill, we took her in near closing time to be treated. Dr. Hillsinki kindly and professionally ran diagnostics and had her issue ID'd all past working hours! We were so happy! One day later we took her in for a follow up. Sadly, we dropped her off in the morning calm and happy but three hours later she was picked up in a ill state. She was hyperventilating, had blue tongue/lips and was not acting herself. I was told she was "breathing like a Harley lol" and needed rest. When I arrived home I had to carry her and we recognized she was in respiratory duress. We rushed her to the ER Vet where they immediately had to stabilize her with O2 to save her as her body temp was at 107 and O2 levels dangerously low. After $1500 and a 12 hour stay, she was safe to return home. Rolling hills called and wanted us to take her in for a recheck. When we came in, I was told I would be paying for the recheck. I kindly asked if they would waive the fee considering the ambiguity of what had happened on our last visit which resulted in a expensive ER visit. The response was returned by a one way berating rant in the lobby from the Dr. accusing me of blaming the clinic for my dog's distress and a affirmation that the clinic didn't work for free and I would be paying like any customer. All after I spent $1000 a few days prior and had to leave with a dying dog and had been a customer for 4.5 years! He didn't let me speak a word before walking off! Did I accuse the clinic? No. Do I feel they had unanswered questions which shouldn't have been answered for a fee? Yes. The Dr. is the business owner and an emotional and personally awkward fellow. He won't make eye contact with you and when he is questioned or challenged he cannot handle the stress or provide customer service. You may like this clinic and find it to meet your needs, BUT if your dog truly has a health issue, you may find yourself at the ER or worse. And a defensive Dr. will not likely listen to your questions/concerns/billing questions without the same response I received. UPDATE: 1 day later the Dr. emailed my wife a accusatory email blaming us both for neglect and damages to our pet. The Dr. would not talk to me in the lobby or call, but resorted to an email which attacked my family's character. No call, no words face to face, but an email. AVOID THIS PLACE!!!!!!!! I fully expect a crazy response on Yelp - you decide. Is this where you want to go? Read Less

Rolling Hills Pet Hospital shows excellency and Highest standards in medical care out of all the clinic I ever visited, and they will guide you through any concerns with friendliest and honest advices or replies leaving you with no questionable feelings when you exit the place. The Front Desk people are very friendly and nice (even muffins are offered!) and the surrounding atmosphere is also fresh, clean and in addition, Child Friendly by kids' movies being displayed at the check-in room with kid's playroom also offered so the parents can focus on their pets and not their child during important times! However, the most amazing thing I was able to see were behind the scenes where I saw cleanness of the operating rooms and kindness of nurses checking over boarding pets with care. I would recommend all of you to come take a look at this wonderful place! Read Less

Great care and service for both our pets. We have been going here for 9 years and our pets are always  cared for and treated very well. We no longer live in the area, but would not switch. Thanks to Dr Keith and staff. Read Less

I have taken my dog to the doctors and grooming for the last 7 months, never have had any issues but last Saturday the worst experience with the groomer and front desk lady.The dog had several knots and the front desk lady called to tell me the dog needed to be shaved, I informed the lady if she can worked with dog to try to remove the knots and to try not to shaved.  Once I pick up the dog I was charged 60 dlls for full grooming, the dog was in the same condition as I drop her off, as a matter fact she look worst, her hair on top of her head was all standing up.  No ears were clean, no nails were clip nothing done.  But they still charged my for full grooming, the lady at front desk was very rude and said you get what you asked for.  I them called the manager 3 times and as of now she has not return my calls. Worst place to have dogs groomed. Read Less

Great service and friendly staff! The folks at Rolling Hills Pet Hospital are willing to accommodate any patient and family's needs. They care about our furry family members, do everything they can to make them feel loved and welcome, and do their best to avoid expensive treatments yet make sure to treat whatever ails them. Highly recommend the staff here! Read Less

I took my cat to get declawed here because he was scratching my son in the face during playtime. The office staff were so kind and answered all my questions. No one tried to upcharge me and in fact gave me a military discount and a free exam since he was adopted from a shelter. My cat is doing really great. Best prices. Read Less

Love Rolling Hills Pet Hospital and Dr. Keith!!  The entire staff is wonderful.  They genuinely care about your pet and understand they are a true member of your family.  They call to remind you of your appointment and also follow up the day after your visit to see how your four-legged baby is doing.  We moved to North County almost two years ago and we still make the drive down to Southbay for all of our veterinary care. Military Discounts too!! Read Less

I take 3 of my dogs to this pet hospital. I really like the doctor here, and most of the staff (there was one lady who worked at the front desk, she always seemed out-of-place, like she seems like she doesn't want to be there, but I don't see her anymore). Otherwise, most of them are very friendly, professional, and attentive.I like how they have a refreshment area for the pet parents here (like soda, water, coffee, and mini pastries). They have a bearded dragon lizard as a pet, and a TV that shows something related to animals. Parking was never a problem for me.I docked off a star because their rates and wellness plan are actually expensive to other vet locations. I highly recommend making an appointment, because they do get busy, and if you happen to do just "walk-in" prepare for a long wait time. Read Less

Sad because this is so close to home & they are my regular vet but I've had two emergencies during normal hrs and the staff is at lunch or doctor is. A few years ago this place was awesome now seems like a money pit. Sad because my dog ended up passing because I landed with the wrong vet out of desperation im sure she could have pulled through Read Less

My little man was attacked by 2 huskies and obviously needed emergency care for a large laceration to his neck and ear. Dr.Keith,  Sabre, Danielle and the rest of the staff were wonderful at taking care of my boy and keeping us at ease. They were 15 min till closing but it did not retract from the attention they gave my dog. I am grateful to the team at rolling hills pet hospital and feel confident with the care they give Smooch and our other 2 dogs. Read Less

When we first moved to San Diego 4.5 years ago, we went with Rolling Hills Pet Hospital because they were close to our house. Even after we moved across town, we still continued our pets care with them. They helped us with what they could when we got orders overseas and decided to take our dogs with us. We have been gone for almost three years and when having an urgent issue with one of my dogs, they got us in right away as if we hadn't left. When dropping my dog off for his procedure, I was so so SO happy to see the staff was all still the same as three years ago! Thats when you know you choose a great vet! I have never had a bad experience with Rolling Hills! Read Less

We have been taking our pets to Dr Keith Helinski for the past 15 years.  He is knowledgeable and trustworthy.  He answers all my questions and addresses my concerns.  He provides the necessary information required to guide pet parents towards informed decision-making when it comes to the care and treatment of our pet family members.  His staff is friendly and caring.  The whole practice provides me with confidence in knowing my pets are well cared for.  I trust no one else with their healthcare. Read Less

The staff is friendly and helpful, take my dogs there for grooming and all there shots and year around check ups. One of my dogs got sick on Labor Day and scared me enough to get dog insurance for both of my dogs. Nothing worse to think can't afford to treat them during an emergencyRead Less

Beware of Nurse Christina. Might as well call her Nurse Ratched! Talks down to pet parents as if you cannot understand English and her high level education. She needs some training on being friendly and gentleness. Read Less

Hands down, this place is amazing. I recently became a Mommy to a beautiful "baby" 2 year old Pit Bull from the pound. The next day I took her into Rolling Hills Pet Hospital for her initial check-up. The office was clean and friendly. Very welcoming for myself and my furry child. We have had check-ups since then and I love how they call after our appointments to see how my baby is and follow up with me for upcoming appointments. They care about their clients. They call the animals by their names when they call you. They don't ask for you, they ask for her! It is adorable. Now I get why people who had animals before I did really think of them as people and family. I now am one of them. :) I will continue to take my baby to this office indefinitely. They are all amazing. Thank you for taking care of us. Read Less

If I could give one star I would Jeanette and Brianna are extremely rude and unprofessional they lack customer service and need to go to training. There is time that you may walk in and no one is at the front desk when they finally walk to the front they don't greet you until they are ready to talk to you very rude and don't try calling you will be waiting for a long time if they even answer.  The nurses and dr are friendly but the first thing you see when you walk in is the rude front desk reception it sets the whole tone of your visit. Read Less

We have been taking all of our dogs to Rolling Hills Pet Hospital for over 10 years. Dr. Keith has never given us a wrong diagnosis. I am very confident in his care of our beloved pups. All veterinary care is expensive, as is human care. I challenge the people who have written bad reviews to find veterinary care of this caliber, for much cheaper. If you find it, your pets are probably receiving incompetent care and inadequate recommendations.The staff, too many good people to name (Brianna, Jennifer, Erin have been there for years) and all the newer people, are very kind and compassionate. I wouldn't even consider taking my babies anywhere else! Dr. Keith and his staff make it their priority to insure that all animals are given the best possible care. Read Less

Dr. Keith and all his staff have always been wonderful to me and my babies. I have complete faith in their knowledge and willingness to do what's best. For both, me, and my pocketbook. I would never dream of taking them elsewhere. I am at ease knowing they will always receive the best possible care. Read Less

Dr. Keith and the Staff at RHPH always provide 5 Star care for my 3 dogs...The facility is always clean and comfortable even though the wait time is minimal for each appointment . . .Their  passion for animals is evident through the compassionate, professional, friendly, caring service they provide...At RHPH I know that my 2 Mastiffs, 7 year old Bella and 3 year old Vida, and my 16 year old JRT Clyde are receiving the best possible preventative care/treatment. . . Read Less

I had an excellent experience at this pet hospital. The staff were friendly and informative. Also they did a great job with taking care of my two dogs while they stayed there for a few nights and were neutered. They walked them daily and they let me visit them whenever. I highly recommend this vet if you are looking for a trustworthy and reliable pet hospital. Read Less

I have been bringing my babies to Dr. Keith for over 22 years.  I trust him, and his staff, completely with their well being.  He and his staff have always been very helpful and  supportive.  I have had the pleassure to have several dogs in my life and we have been through just about everything.  Births, illnesses, broken bones and deaths.  And there has never been a time where I felt my, and my dogs, best interest wasn't first on their mind.  I would, and have, recommended them whole heartedly. Read Less

We have had Dr Keith and his staff care for all our pets now for over 20 years . We have always had the best experience and have watched his practice grow.  His staff answers all of my questions and I never feel like I cannot call them and ask again...and again . We have boarded our dogs with them too and I recommended them to all our friends and family .  As far as cost compared to other practices, I have no idea because we don't shop around when it comes to the care of our pets . We've found a place that goes above and beyond the first time so we've never gone anywhere else . Basically comes down to trusting the Dr and his staff and we do . Read Less

I've been bringing my Coco here since 2012! Dr Keith & staff are always friendly, professional, & treats my Coco like a family member ... The facility is clean, they have refreshments & snacks for worried, fur baby parents, & a little entertainment area for your non fur babies too ! They have grooming services, boarding services, & great deals online for first time exams / monthly specials for things also! Read Less

Dr. Keith and all the staff are very professional, knowledgeable, kind and comforting! I know my 3 Fur babies are in good hands every time we are in need of preventative services and all of their Veterinary needs! Read Less

I take my dogs here and my in laws dogs. The staff are really nice caring people. They know me every time I walk in with my dogs. I take my dogs for shots, grooming, surgery a and checkups here. It's super clean they have a coffee and cookie corner and a small play area for your kids while you wait for your pet. I like comming here it's pricey but worth every penny :) they treat my pets very well with every visit. Read Less

My family has been with Dr. Keith since the old office on Otay Lakes Road (nearly 20 years). Our pets have received the best care and we don't plan on changing. I recommend Rolling Hills Pet Hospital to anybody who wants the best for their pet(s). Read Less

From the front desk staff all the way to the boarding staff and to the vet docs, everyone there is extremely friendly and always greets me and my dog by name. They are very thorough and call me to check on my dog when she's had any work performed or dispensed any medication to make sure she is progressing, rather than waiting on the follow-up. I'm so glad I changed vets years ago and will always take my pets here. They actually care about you and your pet. Read Less

We love Rolling Hills Pet Hospital. They saved our dog's life by performing an emergency surgery on him last year. They are always friendly. They handle our dogs gently and with a great deal of care. They describe treatments and billing very well. The facility is clean. A side benefit is the large lobby. If you have an animal that is aggressive or scared around other animals, especially when they know they are at the vet, there is plenty of room for them to be kept safely away from other animals. I highly recommend Rolling Hills Pet Hospital. Read Less

This review is for Dr. Helsinki. I only came here to get a health certificate because I will be traveling with my dog and my regular vet doesn't do it. Dr. Helsinki was incredibly rude and tried to tell me my dog would die if I didn't get all of the up sells ($450 after being quoted $150 on the phone) he wanted me to. I would have walked out if my trip wasn't so soon and I had time to find another vet that issues health certificates. I would never trust him with my dog. After leaving their office, I'm heading to my regular vet to go over anything else my dog needs before traveling because I don't feel Dr. Helsinki is a trustworthy human being. Don't take your pet there if you care about their well-being, all he cares about is your wallet.On a brighter note, the rest of the staff would get 5 stars for me. The receptionists and nurse were great. Jennifer was extremely thorough in answering my questions and researching them when she didn't have an answer. If you're a vet and reading this, you should snatch up his staff. With Dr. Helsinki's attitude, he probably won't be in business for long. I really wanted to like this place and give them a good review (the staff is great). This is the first bad review I've ever written. After leaving, I checked yelp- there are a few good reviews and a long list of bad reviews in the "not recommended" section. Read Less

Long long waits don't bother being early.... Female doctor last time I was here; seems to be a resident or something, lacked confidence. This time arrived 10 min early to allow time for check in, 30 minutes after appointment time doctor walks in. Not good. I'm a health care professional myself and am also busy.And if you tell them you already have a certain treatment at home they will literally take it off your invoice and sell you another over and over again until they can come up with something you don't have After reading more reviews I know people people feel the same way theres' so much nickel and dining going on its crazy! Check your invoice line item by line item! I always have to ask them to take stuff off! 113$ for a basic lab?  It's ridiculous and a whole lot of pushing to buy stuff and you wouldn't believe what I paid to have wax cleaned out of my dogs ears! They wanted to check for mites under the microscope??? Why there was no clinical indication for this! None! Of course was negative.... I come here because of its close proximity to my home but will find a new place I don't want to be on guard of my invoice every time I come in. Read Less

Today my sister made the difficult decision to put her beloved Clara to sleep . She is from the Bay Area and Dr. Keith is her vet if she needs services in S.D. Dr. Keith has been all of our pets vet for 20 years! Dr. Keith sent his staff Viviana and Christine to my home to put Clara down. Thank you for being gentle, caring and so professional. I didn't know they provided this service and I thank you for support. Read Less

I first took my dog to Rolling Hills last year for her annual check up. I don't remember the vet (I think it was a woman), but I remember she recommended I have my dog's teeth cleaned for $300. I politely declined after learning it was a preventative measure and there was nothing medically wrong. I brought my dog back this week for her annual check up, I admit 6 months late, and I doubt I will forget this vet. Dr. Keith Hilinski was extremely rude and condescending. He told me that just by looking at my dog he knew she had Lupus and something was wrong with her digestive system because she is super skinny. I explained that she has been this skinny for the 8 years we have had her (she has the physique of a greyhound) and there have been no other symptoms to indicate a medical problem. She is extremely active (even at 8 years old), friendly, and loving. He told me again that my dog was not normal and then, "You mean that her poop is normal and she isn't vomiting?" Yup, that's what I'm saying. When he brought up Lupus, again just from looking at her, I expressed some skepticism and he asked, "Do you even know what Lupus is?" Wow. I responded accurately to which he replied, "very good" again, with such condescension it was palpable. I am not a confrontational person, so I declined the $400 blood test, paid my $200 bill for her exam, vaccine, and heartworm medication and left. The visit really bothered me so I sent him a short email expressing my disappointment with how he spoke to me. I stated I would not be returning, but would share his concerns with the next vet to review our options. I did not expect a response, let alone the 10 paragraph email I received from him. He accuses me of blaming him for my dog's problems, scolding me for not getting my dog's teeth cleaned, and for not getting the blood test. His email cites they advised of the teeth cleaning a year and a half ago, yet he failed to specify in the email that the blood test was recommended only two days before he wrote his scathing email. Whatever dude. My favorite part of his tirade is towards the end where he writes, "save your self righteous praise for the next place" I chuckle still. So please, if you are into being treated like a complete imbecile, take your pet to see Dr. Keith. It's vets like him who pray on the sympathies of loving pet owners who give honest, kind-hearted vets a bad name. Shame on you, Dr. Keith! Read Less

This place was highly recommended by the trainer at my work who trains our hospital therapy dogs. I was there for a dental cleaning and aside from freaking out about my Peanut having to go under anesthesia I had a good experience and I'm relieved and happy with the service. Their selling point was that they use the same kind of anesthesia that they use on babies. When they brought Peanut out he came trotting up to me all lively and not groggy as I expected. Seeing that was such a relief. How could I not leave happy!? It's a nerve wracking experience. Anyways, service was real friendly too. From the front desk staff to the nurses/techs in the back. Btw, if you're referred you get a $15 discount. Read Less

I take both my cats here & have no complaints whatsoever! They do a great job on grooming. The place is clean & the staff is professional, yet personal. Glad I found this place, my cats will be their patients for life :) Read Less