Clovis Pet Hospital

I do not own a pet and I am not a customer here. I had to use the restroom when I was shopping at lowes. Lowes' restroom was disgusting. So, I drove over to Clovis pet and asked if I could use their restroom. They were nice and let me use their restroom. Their office is clean and I'd recommend them. Read Less

Very nice and clean WTH always friendly staff. Vets take time to actually explain what's going on or how to prevent things and Lok it for certain things in animals or breeds. Always take our dogs there. Read Less

I really like the staff and doctors here. I take my animals here because we feel cared for and like the environment. My dog was shaking like a leaf at one hospital a few years ago and he doesn't get that nervous here. He knows. Read Less

I did not appreciate their lack of communication skills when taking my cat in. They made the situation a traumatic experience for everyone. If they are gonna make a tough decision like that after telling you they are gonna work with you, well they have a lot to work on. Read Less

I've had several wonderful experiences at Clovis Pet Hospital. Not only are the staff friendly and compassionate, but they are HONEST, which (sadly) shocked me in today's world. I just moved to the Clovis area and have had several experiences in other cities of vets telling me something catastrophic was wrong with my dog, only to learn it was something minor. I've been told to have pimples biopsied for cancer, among many other ridiculous things. So when my dog woke up one morning (in Clovis) unable to lift her head and struggling to walk, I prepared for the worst. I was ready to be told that her spine was damaged and needed surgical repair, or that x-rays and blood work were necessary. But they didn't even go there. They didn't even let ME go there. They gave me an inexpensive muscle relaxer and sent us home, and she was better in a few days. They even called and checked in on her. And you know what, every time I go back, they remember us (or at least pretend to, lol!), which I've never experienced before. I don't feel like a number or a dollar sign at this vet, which I genuinely feel is rare. I would recommend this vet to anyone! Read Less

I took my very sick cat into the office and got to meet Dr. Byrd. She was extremely caring and treated my cat as her own. I did not have an appointment and they still fit me into a pretty full schedule. I cannot say enough good things about my visit and would absolutely recommend anyone that's seeking a great vet to give Dr. Byrd a shot! Read Less

I appreciate them taking care of our pet but didn't feel like some of the staff does this because they care about animals. love the Vet ad some of the staff members but than again this was my first expression and the last.Read Less

Will never take mine or my family's pets to this place..Why our cat ended up here without our permission because of a tradgedy that happened in the home is like a nightmare that you never wake up from because our beautiful cat was put to sleep by this place..and he could of almost fully recovered from a stroke they claimed he had. We are so heartbroken and we miss him so so much and if I could do this all over again I would of taking our cat no matter what they said and taking him to our vet for a second opinion....... We are so upset and still cant wake up from this nightmare. Read Less

Dr Fenster saved our dog's life....including operating on a Sunday and taking her to his home that night to care for her every 2 hours.  They had hope even when we didn't. He is the kindest and most generous Vet ever! We will never go anywhere else.  And he has an amazing and loving staff!! Read Less

STAY FAR AWAY THIS PLACE KILLED MY DOG INSTEAD OF HELPING HER. THEY ONLY CARE ABOUT RIPPING YOU OFF AND CHARGING HIGH PRICE . I TOOK MY DOG IN BECAUSE SHE WASN'T FEELING WELL INSTEAD OF SAYING EXAM BLOOD WORK MED AND IV THEY WENT STRAIGHT TO EXAM MEDS AND IV THEY WANTED TO CHARGE ME 1000 FOR HOSPITALIZED AND MORE. I WAS ON A BUDGET COULD AFFORD 200 HECK MAYBE 300 THEY DIDN'T GIVE ME MUCH OPTION BUT TO TRY AND GIPPED ME FOR THE WHOLE 200 TOTALLY 214.00 I'M SO UPSET WHEN I PICKED UP MY DOG YESTERDAY I WAS TOLD SHE WAS GOING TO BE OK AND THEN SHE PASSED AWAY LAST NIGHT . THEN THIS MORNING WAS TOLD BY THEIR STAFF THAT THEIR IN BUSINESS TO MAKE MONEY. TOO BAD SO SAD I SIGNED A CONSENT FORM. THEY ARE CARELESS I'D YOU DON'T WANT TO LOSE YOUR PET STAY AWAY.... Read Less

I had an awful experience with Clovis Pet Hospital and not only will be warning other potential customers of their practice, but filing a formal complaint to the Veterinary Medical Board. We took our 10 year old dog in for a visit because he had developed a laceration on his face that he kept scratching and it just got worse. We took him to Clovis Pet Hospital and they informed us that his teeth were causing the pain, swelling and pawing of his face. We had them "extract" the problematic teeth and followed up with antibiotics. When I went to pick my dog up they took an unacceptable amount of time to get my dog since they didn't seem to be doing anything. I think I waited for approximately 45 minutes. When I finally got someone to help me they explained the procedure and findings on a post it note with a sketch looking like a preschooler. Fast forward a few months and our dog still had his open wound, that had drastically worsened and now had puss in his eye as well. Not being keen of our experience at Clovis Pet Hospital or the very high price, we opted for Waterhouse Animal Hospital (HIGHLY RECOMMEND). They said they had bad news, that he had 2 bad teeth that weren't even addressed during his prior surgery and so our dog had to have the same surgery. Also, since his face had not healed, that told them that he still had the initial problem, but wouldn't know until they put him under for sure. After his 2nd surgery in half a year, for THE SAME PROBLEM, they discovered that his root of his tooth was never extracted, feeling to my dog like a splinter in his cheek all this time. I asked the Vet at Waterhouse if this should have been missed the first time. She looked at me, appalled, and said "No Way." IN ADDITION to the tooth root still in his jaw, there was ANOTHER tooth that Clovis Pet Hospital had documented as fractured in their initial report, but never contacted me about or did any treatment for! All in all, the 2nd surgery to re-do what we paid for to be done the 1st time, Waterhouse removed 3 teeth AND the root. Waterhouse took before, during and after photos as well as 2 x-ray sets. They went over their findings in detail (not on a post it note sketch) and even gave me the large, extracted tooth that was the problem that Clovis Pet Hospital left in his mouth and never even removed. Waterhouse gave me a full 4 page report as well and apologized for our horrible experience and malpractice. Read Less

I had an awful experience with Clovis Pet Hospital and not only will be warning other potential customers of their practice, but filing a formal complaint to the Veterinary Medical Board. We took our 10 year old dog in for a visit because he had developed a laceration on his face that he kept scratching and it just got worse. We took him to Clovis Pet Hospital and they informed us that his teeth were causing the pain, swelling and pawing of his face. We had them "extract" the problematic teeth and followed up with antibiotics. When I went to pick my dog up they took an unacceptable amount of time to get my dog since they didn't seem to be doing anything. I think I waited for approximately 45 minutes. When I finally got someone to help me they explained the procedure and findings on a post it note with a sketch looking like a preschooler. Fast forward a few months and our dog still had his open wound, that had drastically worsened and now had puss in his eye as well. Not being keen of our experience at Clovis Pet Hospital or the very high price, we opted for Waterhouse Animal Hospital (HIGHLY RECOMMEND). They said they had bad news, that he had 2 bad teeth that weren't even addressed during his prior surgery and so our dog had to have the same surgery. Also, since his face had not healed, that told them that he still had the initial problem, but wouldn't know until they put him under for sure. After his 2nd surgery in half a year, for THE SAME PROBLEM, they discovered that his root of his tooth was never extracted, feeling to my dog like a splinter in his cheek all this time. I asked the Vet at Waterhouse if this should have been missed the first time. She looked at me, appalled, and said "No Way." IN ADDITION to the tooth root still in his jaw, there was ANOTHER tooth that Clovis Pet Hospital had documented as fractured in their initial report, but never contacted me about or did any treatment for! All in all, the 2nd surgery to re-do what we paid for to be done the 1st time, Waterhouse removed 3 teeth AND the root. Waterhouse took before, during and after photos as well as 2 x-ray sets. They went over their findings in detail (not on a post it note sketch) and even gave me the large, extracted tooth that was the problem that Clovis Pet Hospital left in his mouth and never even removed. Waterhouse gave me a full 4 page report as well and apologized for our horrible experience and malpractice. Read Less

I have taken all of my critters (and I've had, and still have, quite a few) to Clovis Pet Hospital for at least 15 years, probably longer. The entire staff is wonderful and I wouldn't take my family anywhere else. Read Less

We used to go here before they moved. It was a very humble building and they had a very friendly staff. We had Dr. Madsen and he treated all our pets like they were his kids. But they moved to a new 'lavish' location and BOY has it changed. Dr. Madsen left and the vet assistants/secrataries were all replaced with snotty girls who seem more interested in their cellphone than good customer service or empathy for people with pet problems. The staff is rude and cold. But what's worse is that there is just an entire atmosphere of "WE WANT MONEY WE WANT MORE MONEY WE WANT ALL YOUR MONEY!!!" That's all this place cares about now is money. Actually THE worst part is that they constantly recommend tons of unnecessary tests and surgeries (life threatening surgeries too) all because they'll rake in thousands of more dollars. Shame. Read Less

I was a huge fan of Clovis Pet Hospital until the 29th of April when I took my cat to see Dr.Byrd. When I asked about spaying or neutering a stray cat and her litter of kittens, Dr.Byrd's recommendation was to take them all to the SPCA where they would most likely be euthanized. She said she would not hesitate to take any stray there knowing it would be put to death, or, she said she would euthanize them herself. I expected a veterinarian to have a bit more heart than that.  I will have this mama cat spayed, her five kittens will all be neutered as well as a stray dog that we've rescued, but it will not be done at the Clovis Pet Hospital. Unlike Dr. Byrd, I believe every life has value and I'm willing and able to spend the money to have these animals cared for. Shameful to kill an animal just because there are too many.  Why not help by making spaying and neutering more affordable? Read Less

The right hand has no idea what the left hand is doing. We went through 3 days trying to have teeth pulled for our Yorkie and it never happened. I now go to Abby Pet on Ashlan in Fresno.  They gave me a card for a 7:30 appointment and then left a message on my phone to drop our dog off anytime after 7:30. So we chose 9:00. When we did this they said oh you had a consult at 8:15. So we couldn't get her teeth pulled. So they gave us another appointment and we arrived at the correct time only to be told we thought we saw you for a consult but we see on our records we did not. You need to wait until a dr is available. We then left her on the next day only to be called at the end of the day saying we didn't get around to pulling her teeth because we had to do surgery on another dog so can the Yorkie stay all night for surgery the next morning. At first I said yes until I found out she didn't have her bed to sleep in. We were told by two people she could have anything she needed to be comfortable but when my husband took her in they refused to keep her bed. I think there is enough written to understand my frustration. I have more if you would like to contact me. Try ABBY PET they are GREAT! Read Less

I LOVE Clovis Pet Hospital. The staff is helpful and nice. The vets are personable and caring toward my animals. They are very good with surgeries, teeth cleanings, and check ups. I feel very comfortable when my pets are in their care. When I have emergencies, they are able to see my pets right away and give them amazing care. Read Less

been going here almost 25 years.I don't really care for the new "quicky oil change" type format but we will continue to come here.since they moved, I've seen Dr. Fenster once. for now, I'll stick with them, see how it goes. things change, but the old place had a different feel to it. Read Less

It was a Tuesday and my cat Smokey Joe (then age 6 months) was listless and sweaty.  I was so scared.  I took him into see the Vet.  The doctor told me that since he was a feral cat that this is what usually happens; they get this cat virus and die.  I was saddened, slapped down all the cash I had and said, "DO what-ever you can."  And they did.  Today, Smokey Joe is my most beloved companion and he's 10 years old and going strong.  I bring all my companions here.  Last week my other cat "Tootie" had a terrible abscess under her chin.  They saw her on Saturday morning at 8am and got her fixed up.  She's on antibiotics now and is doing better.  I'm sure I'll have to take her back and I feel very confident that they will do whatever they can.  I can't stress, when it comes to our pets, or at least in my humble opinion, they are like  family.  I want them to be happy and healthy.  I really trust in Clovis Pet Hospital and their staff.  The care they showed towards Tootsie was wonderful.  Tootsie was not as stressed when she came back to me as when she was on her way.  This place was clean and it comforted me to know.  They offered me options when it came to her care and make it so I could afford the care.Pet hospitals can be stressful for animals.  I didn't find that here.  In fact, Tootsie-who's afraid of the vacuum, came back after being "worked" on by the vet happy!  It made all my stress leave in an instant when I saw the smile in her eyes.  I will be updating this site as I'm sure we will have more adventures to come.  :)Thank you Clovis Vet Hospital! Read Less

My wife and I took our beloved 3 year old chihuahua Dino to another Pet Hospital in the 'Sunnyside' area for two days prior to bringing him to CPH.  The imbecile at SPH misdiagnosed him and was treating him for constipation.  I knew something more was wrong so we took him to CPH and within 2 minutes of examining him, he was properly diagnosed and we were given the options of what to do with our dog in critical condition.  Please, to any dog lover with the means, there is only one option.  Thanks to the folks at Clovis Pet Hospital we've had our Dino home and healthy for over a year.  He had a paw in the grave and you guys brought him back.  Thank you all!BTW...rat/mouse poison is nasty stuff.  Dino got into it somewhere in our neck of the woods. Read Less

Went here one time to get my dogs nails and glands done. $36 later they come back with her tell me that they nipped all 18 of her little toes to bleeding point! Besides the fact that I told them that she has long Quicks. Then they suggest that she gets a laser nail treatment.. For That you have to sedate the dog to do so... First off my dog is 6lbs and I get her nails done every four weeks because they grow so fast so why the hell would I put her under every four weeks!! That's not even good for the dog she's so little! They're idiots over there and I will never go back!! And if you care about your dog I wouldn't go there either... Read Less

Best ever! The staff is always courtious and kind. Doctor Fenster is fantastic at explaining any and all issues with our pets and will even draw visuals for better explanation. I highly recommend this facility! Read Less

been going here since at least 2003, maybe a few years prior. Dr. Madsen has always treated our pets, he was the best. We loved the old location, I was in there last week with my cat, and honestly It was not the same. The staff was not as warm and welcoming as when they were at the old location, and I don't even know the vet's name as she did not introduce herself. The exam was very in depth, so I cannot complain about the level of care. And I was not hit with some "sales pitch" and in fact I had to ask how much the cost for Xrays would be If I elected to do so. As for those who get pitched, you can always say NO, and you can always state WHY you are saying NO. I can see up selling so to speak going on though, new location, higher overhead. But with no Dr. Madsen and NOBODY seems to know where he went I will be looking for a new vet regardless.Alot needs to be done, to regain my confidence honestly. 3 stars as I cannot give it anything higher. As I am no longer "A fan" Read Less

I'd been taking my pet to Clovis Pet Hospital for 12 years until I moved to the Bay Area in October 2012.  After a bad experience with a local vet, I decided to travel to Clovis for my senior dog's care.  Dr. Hathaidharm was always friendly, professional and honest; she was very thorough and straight forward with her explanations of my pets condition and informed me of solutions to his ailments without pressuring me into unnecessary procedures.  In fact, Dr. Hathaidharm suggested that I not carry out some procedures due to his senior age. Unfortunately, my pet had to be euthanized a little over a week ago.  Despite it being a devastating day for me, Dr. Hathaidharm and Sarah helped me make the necessary arrangements and decisions while still showing sympathy and care.I would not hesitate to recommend Clovis Pet Hospital and Dr. Hathaidharm to anyone seeking a clean facility with a professional, friendly and honest staff. Read Less

We have an 8th month old puppy that we adopted and have been bringing to Clovis Pet Hospital since she was 3 months old. She loves going to go visit the staff, they are all so friendly, professional, and love animals. We also have another dog who is 7 and she has been diagnosed with separation anxiety. She has gotten all the care and medication that she needed to make her so much more comfortable and happy because of the doctors at Clovis Pet. She also got into some chocolate this year and the staff was wonderful. Both my husband and I love our vets and we highly recommend them! Read Less

NOT very impressed. My dog had eye surgery, which was at the office so this was convenient,but the after care has been horrible. She recovers from surgery and her eyes look exactly the same, when asked when they will look better their response is that she was born with her eyes deformed and they will always look like that..... then why did I pay $600.00 for them to return exactly the way they were? Then this bump has been reoccuring under her eye, they said it was due to her being allergic to the stitches......3 months later and it is still bad and raw. I took a deeper look and see that they left stitches! When I called they did not apologize or explain, simply stated they can remove them as a walk in appointment. Very unhappy, my poor pup has been very patient yet misguided. I do not see much results or compassion from this office. Read Less

I highly recommend Clovis Pet Hospital. I have a 8 year old Chihuahua that been I have been taking to Clovis Pet Hospital for 2 years now and they've taken such good care of him. He was recently diagnosed with EPI (Exocrine Pancreatic Insufficiency) If it wasn't for Peanut's wonderful Doctor Dr. Flores working so quickly on figuring out what he had he would not be here with us anymore. Im so glad they got him in at 4:30pm without an appointment. He stayed there for two days. Dr. Flores called me early everyday to tell me how hes doing. When he first got in there he lost 2 pounds half his weight always being 4 pounds. Just after 2 days hes gained 1 pound. Yesterday Dr. Flores answered all my questions on EPI in terms that I can understand. Peanut has no problems anymore going to Clovis Pet Hospital all the staff is so friendly and welcoming. I would not hesitate on taking any of my animals there. Read Less

So i keep getting the names confused, but I'm pretty sure that Clovis Pet Hospital bought out Clovis Vet Hospital, which is probably a beneficial thing for the animals that went to the latter, since the vet there was a quack. I have only been here once since under the new Vets, but I could already tell an improvement in the people skills. The vet we had told me that he was so busy he wanted to kill himself at the end of the day...and that made me like him more.Ultimately, I would prefer to take my dog to All Creatures, because they are recommended so highly by people in the rescue field, both for their compassion and pricing, but until I can get in there, this place will do the trick. Read Less

I love Clovis Pet Hospital because the entire staff is friendly, caring, and kind. Both Dr. Fenster and Dr. Marsden are wonderful with pets and people! I have taken both my cats and dogs there for over five years. Problems are diagnosed quickly and no unnecessary procedures or medicines are proscribed. When one of my little chihuahuas needed surgery on one of his knees, Dr. Fenster went out of his way to explain exactly what would happen and how it would help. I hated leaving Pip for a few days, but, they took excellent care of him. Now, Pip is pain-free and runs and plays better than ever before! Dr. Marsden diagnosed a difficult problem with Taffy quickly and she couldn't be healthier or happier. I appreciate the fact that both doctors use such gentle voices with my dogs and cats and will even pet them as they examine them. The nursing staff is as professional and well-trained as they are kind and and compassionate. I have gone in for an appointment upset and worried and they have always taken the time to calm my fears. It is evident that the staff at Clovis Pet Hospital love animals and care that they are healthy and happy. I highly recommend Clovis Pet Hospital. Read Less

This vet has taken care of all of my animals. We have a semi-feral cat that we rescued and after trying a different Vet I realized Clovis Pet was much better. Despite the wildness of the cat - the vet was willing and able to examine him. The other vet I took him to, didn't even try to examine him. He just prescribed medication. Both vets at Clovis Pet truly loves dogs and have a soft touch with them when examining them. Read Less

A friend recommended this hospital. It has been worth the longer drive to get there for me. I've found it to be not only less costly than my old vet but the atmosphere is less gloomy than with my old vet and the staff are friendly and very professional. I always feel relaxed and my dog even more, I'm sure! Dr. Madsen is wonderful when it comes to explaining things--I don't even have to ask. He just seems to know. I like this because I enjoy learning the whys and hows of pet care and treatment and that can't happen unless we receive instruction and feedback. This helps me take care of my pets better in turn. Thank you Dr. M and staff for making me and my dog Autumn feel welcome and for the attentive care! Read Less