All Creatures Care Cottage Veterinary Hospital
Costa Mesa, California
General Info
Our goal and policy is to treat our clients as we would treat our families, and to treat our clients' pets as we would wish to be treated. Our clients and patients are the heart of our practice and the reason we are here. At all times our clients, patients, and co-workers will be treated with respect, dignity and compassion. Being of service to our clients, patients, and each other is the definition of our purpose and the mission of our practice.
Reviews
Amir
23 Mar 2022
REPORT
Attention any pet owners especially if you own a bunny. Hopefully this review will help someone out there before seeking this vet as care for their bunny. My beloved bunny Freddy passed away last nigh...
Attention any pet owners especially if you own a bunny. Hopefully this review will help someone out there before seeking this vet as care for their bunny. My beloved bunny Freddy passed away last night because of the lack of care and negligence of this veterinarian office and staff. You can check his Instagram “bunnyrockstarfreddy” to see pictures of him. Let me explain how it all started. We took our bunny in for a molar trim on 03/10 and he was taken to the back for examination while we waited in lobby area. Once examination was complete, we received a call from Dr. Janet Behm who said bunny is healthy and yes needs molar trim. We agreed to the molar trim and left my poor baby there to later pick up when it was done. We received a call later that day saying everything was complete, and we can pick him up. Here is where everything goes downhill. We picked him up brought him home and immediately once I opened his cage, he came out only using his front legs with no movement from his back legs. I called the vet immediately and they said to bring him back in. We took him back same day and again handed him over to be taken in the back to be examined. We got a call from Dr. Behm saying she has no idea why the bunny is like this and suggested to do x-rays. I explained we don’t have money for X-rays, that we just used our $400 rent money for his molars. I was so shocked at the time and confused and didn’t think of making them pay for the x-rays since this happened while under their care. We took him home and I contacted Caroline @ the Bunny Bunch who advised they should be covering his X-rays. I called this vet back on 03/11 trying to get hold of the owner Dr. Rand Sponberg but he was out of the office and supposedly no way to get a hold of him. Regardless, the office supervisor agreed to cover his X-rays. Here we go back to the office and hand my baby to be taken in the back for his X-rays, as we wait in lobby for Dr. Behm to call us , she called and said nothing is broken or fractured. We were so happy to hear this and figured he would probably just get better. As soon as we got back home, I messaged Caroline @ the Bunny Bunch image of his X-rays to tell her good news nothing is broken or fractured. She said she would have her highly well-known doctor friend look at X-rays just to be sure. I got a call later from her at night just to be told I need to contact them back because his L6 is crushed. She was stunned that the Dr. Behm was unable to see this from the X-rays. I will attach his X-rays on this review along with before and after photos of him. After all this we left message for the owner on 03/12 of this vet to call us back so we can get him the help needed. The owner called me back on Monday acting like he was willing to help our bunny but would need to check with Dr. Behm regarding the X-rays and see what can be done. He said he would call us back on Thursday. Well, today is 03/16 and our little guy is no longer around. If this office really cared for animals it should have accepted responsibility and helped us with treatment. The office has still not accepted any responsibility on what happened to him. I honestly feel as if the owner intentionally wanted to delay this hoping my bunny would die so they can just avoid helping with any treatment. My gut feeling says he was dropped and not handled properly during anesthesia . I suggest anyone with similar experiences to report it to the California Veterinary Medical Board. I should have realized something was not right about this place to begin with as you get no human contact with the actual doctor because everything is done in their back office and you just talk with the doctor over the phone. Also, they make you pre-pay everything before they even see or treat your pet. I wish I would have taken the time to read some of these negative reviews of the vet before taking him there. I want to make sure what happened to him doesn’t happen to any other bunnies. He is deeply missed!!!
Thank you,
Lisa Melendrez
3 Jul 2018
REPORT
I had to put our pet hamster to sleep and it broke my heart . The staff here is amazing and so caring. I received a card a few days later that they all signed. It was a great feeling to know how much...
I had to put our pet hamster to sleep and it broke my heart . The staff here is amazing and so caring. I received a card a few days later that they all signed. It was a great feeling to know how much they cared about how much it hurt to say goodbye. Many thanks to them
Heidi Endert
10 Jun 2018
REPORT
I have been taking my dogs to All Creatures for 9 years. Amazing staff, wonderful Vets, I highly recommend!
Lyn Slazyk
6 Jun 2018
REPORT
Excellent knowledgeable and friendly staff. Dr Spongberg and other doctors are dedicated to effectively treating my dog who is prone to doing dumb dog things like sneaking and eating an entire chocol...
Excellent knowledgeable and friendly staff. Dr Spongberg and other doctors are dedicated to effectively treating my dog who is prone to doing dumb dog things like sneaking and eating an entire chocolate cake. He will do what it takes to find a way to alleviate said dogs fears and quirks. I trust and appreciate every single person at All Creatures and they obviously care deeply about their patients and the patients family.
Eric Eschner
3 Jun 2018
REPORT
My go to place that I have only lucky for my pets have only went a handful of times. Be it my rat or bird they handle each pet as if it is there own. Very caring, Understanding, always make sure you k...
My go to place that I have only lucky for my pets have only went a handful of times. Be it my rat or bird they handle each pet as if it is there own. Very caring, Understanding, always make sure you know how to use the medication. And follow-up calls on how everything is going makes this place and staff top notch in my book
Diana Kim
14 May 2018
REPORT
Super intimate space, I could feel the love and care they had for all their four legged patients that came through their doors. Big plus, my local pet store also comes here for their pets who need ext...
Super intimate space, I could feel the love and care they had for all their four legged patients that came through their doors. Big plus, my local pet store also comes here for their pets who need extra care!
Ylena Parks
14 May 2018
REPORT
ACCCV provides the best care and has an amazing staff! I wouldn't take my dogs anywhere else. Top notch!
sister jasmine
12 Apr 2018
REPORT
I love this hospital. Staff are always so kind and welcoming. And the care my pets receive is very high quality, I feel fully at ease with the doctors. Thank you for all your help!
E Sylvia Simpson
11 Apr 2018
REPORT
Trustworthy veterinarian service, wonderful ambiance, friendly staff. I've tried other veterinarians, and always wind up bringing my pets back here for one reason or another. Great place, for the most...
Trustworthy veterinarian service, wonderful ambiance, friendly staff. I've tried other veterinarians, and always wind up bringing my pets back here for one reason or another. Great place, for the most part, since at least the 90's.
Liane Lovelace
2 Apr 2018
REPORT
I have had my dog, GP & RED treated & boarded all my animals here. Excellent care. Even better hours 7a to 7p 6 days a week & if nec, you can walk in. They love animals!
Lina Mafi
22 Feb 2018
REPORT
All Creatures has taken amazing care of my little pet rat! He's had two cysts now, and each time they've quickly removed it, given him the medicine he needs, and made sure to follow up to see if he's ...
All Creatures has taken amazing care of my little pet rat! He's had two cysts now, and each time they've quickly removed it, given him the medicine he needs, and made sure to follow up to see if he's healed well. :) You can tell they really care about the critters they care for.
Jen Keiderling
12 Feb 2018
REPORT
What a great place to take our Guinea Pig to. Great staff and an awesome vet! Kind of had an old school feel which I loved!
Valerie Martinez
8 Feb 2018
REPORT
Although my first experience was not the best I gave the place another shot and honestly the 5 stars are well deserved. They have good prices and anytime I call I am able to get an appointment that sa...
Although my first experience was not the best I gave the place another shot and honestly the 5 stars are well deserved. They have good prices and anytime I call I am able to get an appointment that same day I have taken 4 of my guinea pigs there and would recommend it. This is our 3rd time going there and they are informed about what to look for when it comes to UTI in guinea pigs !
Erika Parrish
31 Jan 2018
REPORT
I can't say enough about All Creatures! They are priced wonderfully and more importantly provide EXCELLENT care. Several family and friends now go to All Creatures as well. Dr. Hayter always takes the...
I can't say enough about All Creatures! They are priced wonderfully and more importantly provide EXCELLENT care. Several family and friends now go to All Creatures as well. Dr. Hayter always takes the time to be thorough and comforting let me know what to look for in my pet and tips. THANK YOU ALL CREATURES!
Lisa Kupfer
26 Jan 2018
REPORT
I’ve been taking all my kitties to Care Cottage for at least 15 years. They’ve helped them all in sickness, health and in their final moments.
Daniel Lindsey
2 Jan 2018
REPORT
Brought in one of our chinchillas that had stopped eating. The doctor was respectful and honest, said that he felt fluid which probably meant organ failure due to cancer or another ailment which proba...
Brought in one of our chinchillas that had stopped eating. The doctor was respectful and honest, said that he felt fluid which probably meant organ failure due to cancer or another ailment which probably would not have successful treatment rate on a creature so small and delicate.
Didn't try to sell us any expensive treatments, tests or procedures or raise any false hope. He politely made it clear that the humane thing to do would be euthanasia. The tech who came in afterwards was also very respectful and presented some options for cremation which we declined, and then the office assistant came in to tell us we could have the room for grieving as long as we needed.
$40 for the exam and $70 for the euthanasia. All reasonably priced care by wonderfully empathetic staff.
My only complaint was that we had to wait 30 minutes past our appointment time to be called in, but for such quality treatment at the hands of such good people, the wait is absolutely worth it.
I wish I could leave this review under more pleasant circumstances, but the fact is that every doctor's visit is not pleasant, and these wonderful people handled a devastating visit as well as humanly possible. Thank you.
April Preciado
23 Dec 2017
REPORT
Was recommended this place by a friend. Brought my kitty in for an eye infection. Signing in was quick and easy thanks to the front office staff ! The doc was thorough and very friendly and was able t...
Was recommended this place by a friend. Brought my kitty in for an eye infection. Signing in was quick and easy thanks to the front office staff ! The doc was thorough and very friendly and was able to give me some eye drops for her at a reasonable price. They took great care of my cat and will recommend to all friends !
Rhi Axton
11 Nov 2017
REPORT
I’ve been taking my cats to all creatures for about 7 years. The staff is very friendly and the vets are always great and knowledgeable. I never have any trouble getting appointments and we are always...
I’ve been taking my cats to all creatures for about 7 years. The staff is very friendly and the vets are always great and knowledgeable. I never have any trouble getting appointments and we are always seen promptly. I️ would highly recommend all creatures.
Casey Shen
7 Nov 2017
REPORT
All Creatures has been amazing! They cared for my 2 flemish giant rabbits in their older years, and now they take great care of my older Great Pyrenees Andy! The staff there is always so helpful and f...
All Creatures has been amazing! They cared for my 2 flemish giant rabbits in their older years, and now they take great care of my older Great Pyrenees Andy! The staff there is always so helpful and friendly, and even when they are busy, they strive to provide excellent care. All of the vets we have worked with have been amazing- Dr. De La Torres, Dr Chapman (retired), Dr Spongberg, and Dr Behm! They genuinely care about their patients and I trust their recommendations. Their pricing is also very competitive, and not ridiculously expensive like some exotic vets for rabbits or guinea pigs. They also provide non-anesthetized dental services, which is great for older pups. I have been going here since 2013 and will continue to be a customer. Thank you, All Creatures!
Jessica Holt
28 Feb 2017
REPORT
First time there today. Took my dwarf hamster. Everyone was very nice.
Ken Boyer
21 Feb 2017
REPORT
Best place in town! Very caring, efficient, and friendly. Super helpful when it comes to small pets like my guinea pigs! They also treat many types of exotic animals as well as dogs & cats. I highly r...
Best place in town! Very caring, efficient, and friendly. Super helpful when it comes to small pets like my guinea pigs! They also treat many types of exotic animals as well as dogs & cats. I highly recommend them! Pricing is always affordable as well.
Family Gehlken
16 Feb 2017
REPORT
One of the best vets I've been to! They took exellent care of my rabbit. They were very friendly and knew what they were doing.
Mary Wilkinson
3 Feb 2017
REPORT
Skye, my parakeet made it. He survived his respiratory illness with the aid of All Creatures Dr. Spongberg. He is doing great!
Marsha MacWillie
12 Jan 2017
REPORT
I take my two bearded dragons to All Creatures to have their nails clipped about every 3 months. The staff is so nice and I know the girls are being treated well. The techs never want to give them bac...
I take my two bearded dragons to All Creatures to have their nails clipped about every 3 months. The staff is so nice and I know the girls are being treated well. The techs never want to give them back to me because the dragons are so sweet. I haven't had any reason yet to have them see a vet, but I assure you this is where they will be taken when need be. It's very difficult to find exotic pet vets in OC. I definitely recommend them.
Christy Jakl
14 Dec 2016
REPORT
We've been taking our pets to All Creatures for years and have always had a great experience. The staff and doctors are friendly, helpful and you can see their passion for animals and their work.
...
We've been taking our pets to All Creatures for years and have always had a great experience. The staff and doctors are friendly, helpful and you can see their passion for animals and their work.
I'm giving lower stars because for nearly 4 hours of their business day, the vet is "out to lunch." Why have daytime business hours if for 4 hours of the day they can not provide their primary service to their customers. This is a inconvenience as one can never predict when their pet will need medical attention and emergency hospitals are far to expensive for something that is not life threatening to the animal. Best practice and customer service would be having another doctor available during those hours.
Dustan Long
6 Dec 2016
REPORT
They are very kind and they care about your loved one like it was there own. They tell u up front about cost and what needs to be done right away and understands... Will recommend this place to all my...
They are very kind and they care about your loved one like it was there own. They tell u up front about cost and what needs to be done right away and understands... Will recommend this place to all my friends and family.
Nanelle Shibata Wong
17 Nov 2016
REPORT
It's hard to find a vet who can care for guinea pigs. The Drs. and staff are very knowledgeable, friendly and caring!
Jamie Cloninger
20 Oct 2016
REPORT
Harry the Chinchilla has been going there all 9 years of his life and they have always done top-notch work.
Denisia Halligan
27 Sep 2016
REPORT
Knowledgeable exotic vets are few and far between. All Creatures vet and tech staff have always gone out of their way to find the best solution and to make sure that you are both knowledgable and com...
Knowledgeable exotic vets are few and far between. All Creatures vet and tech staff have always gone out of their way to find the best solution and to make sure that you are both knowledgable and comfortable with the risks. Unfortunately, sometimes there is little that can be done and at those times the staff really shines. Their compassion makes a difficult situation bearable. Thank you!
Cliff Gaisbauer
7 Sep 2016
REPORT
Very prompt and helpful.. Friendliest staff in OC!
Patsy Kate Bravo
26 Aug 2016
REPORT
I absolutely love this place. Anyone that is looking for a vet this is the best place. I have taken a total of 3 pets here. My boyfriends parrot was almost dying and they brought him back to life. The...
I absolutely love this place. Anyone that is looking for a vet this is the best place. I have taken a total of 3 pets here. My boyfriends parrot was almost dying and they brought him back to life. They are so friendly and caring. You feel welcomed the minute you walk in.
Ariana Chavez
27 Jul 2016
REPORT
Took my turtle there today for a calcium shot, he was fine, running around, and playing. After paying 150 dollars for his shots, i went out to dinner with my family and got home to find him dead. I DO...
Took my turtle there today for a calcium shot, he was fine, running around, and playing. After paying 150 dollars for his shots, i went out to dinner with my family and got home to find him dead. I DO NOT think that was just a strange coincidence
Robert Arnquist
19 Jul 2016
REPORT
I have forked out a ton of money to these people over the years for my cats my rabbits my chickens
They charge exorbitant prices for everything
and just now an employee named Danielle wouldn't sell ...
I have forked out a ton of money to these people over the years for my cats my rabbits my chickens
They charge exorbitant prices for everything
and just now an employee named Danielle wouldn't sell us a refill of the needles our cat needs for administering his insulin
I still have a half bottle of the very expensive insulin they sold me but had run out of needles
Apparently as illogical as this is she said there was a note from the doctor on the computer saying I couldn't buy anymore without visiting the doctor - presumably to get more money out of us- all she would say was she didn't want to stick her neck out and get in trouble
Thanks for your concern about our cat!
Who is very sick and needs his insulin
Two o o'clock and no doctor in the office no attempt to contact someone else
No ability to slightly accommodate us with a few extra needles !
We drove a long distance relying on what has always been easy
I have been going here and getting these needles for over a year and a half now with no trouble
I could see demanding to see the cat before giving us a new bottle of insulin
But for the needles ?!
This is just needless and officious red
tape with no attempt to accomadate a long time customer other than a very insincere I'm sorry
I will find a more reasonable down to earth pet care in the future
Beth Fox
17 Apr 2016
REPORT
About 4 months ago my daughter noticed a bump on her guinea pigs lower back which grew into an abscess. We were referred to All Creatures and Lexi had surgery to have it removed. Very strange but she ...
About 4 months ago my daughter noticed a bump on her guinea pigs lower back which grew into an abscess. We were referred to All Creatures and Lexi had surgery to have it removed. Very strange but she is much better. I thought it was going to be very expensive but it was not at all. They did not charge for follow up visits either. Dr. Chapman was GREAT and the staff has always been very friendly. I will definitely refer! And ACCC..Thank You for saving our little girl!
Lynn Beltz
12 Apr 2016
REPORT
All creatures care cottage is the best veterinarian in orange county. Thay are all so caring and kind with my pets. And the best part about it is there honest. Dr. Chapman is the best that I've ever h...
All creatures care cottage is the best veterinarian in orange county. Thay are all so caring and kind with my pets. And the best part about it is there honest. Dr. Chapman is the best that I've ever had.
Austin Smyth
4 Feb 2016
REPORT
Been taking everything from wild birds to beloved hamster, rats, cats, lizards - you name it they'll do their best to make the critter whole and hale again - for about 15 years now. Great place!
Joni Oldfield
22 Oct 2015
REPORT
I bring my own pets and my clients pets. They have always treated the animals and me with the most respect and compassion. I highly recommend them. The staff and the Vets are great and very helpful.
Christina Dorsa-Smith
16 Jul 2015
REPORT
I knew Dr. Pasco when he was at Sun Surf in Sunset Beach, well before he started All Creatures Care Cottage, and would follow him anywhere he practiced. Getting to know Dr. Chapman has been a rewardi...
I knew Dr. Pasco when he was at Sun Surf in Sunset Beach, well before he started All Creatures Care Cottage, and would follow him anywhere he practiced. Getting to know Dr. Chapman has been a rewarding experience and I could not have asked for anyone better to take over the practice. I trust him with all my feathered, finned and furry four legged companions. He is always informative and willing to take the time to answer questions. This has been very beneficial to me as my companions go through the various stages of life. The staff is very knowledgeable and caring and treat my pets and myself like family.
Candice Shook
30 Jun 2015
REPORT
I have been coming here for 6 years, they treat my Netherland Dwarf Rabbit, Rag Doll & Scottish Fold Cats. When I brought my dwarf rabbit in he had a stomach blockage and had gone into GI stasis, any...
I have been coming here for 6 years, they treat my Netherland Dwarf Rabbit, Rag Doll & Scottish Fold Cats. When I brought my dwarf rabbit in he had a stomach blockage and had gone into GI stasis, anyone with rabbits knows that most pets will die from this. ACCC worked with me for over a month and we were able to save him from something most rabbits die from. They also treat my cats, they never charge me for anything I do not need, are immensely knowledgeable where other vets lack and the staff is the best in the world, each and every member there is wonderful and have been there for years, which tells you this is a good place.
For those who had negative reviews, Im sorry they are incapable of applying logic to their complaints, this is what worries me about people (anyone) being able to leave reviews, it should come with their IQ listed next to their name so you know whom to dismiss. Mr. Wong, they directed you to an emergency facility which is where you should have contacted if your dog was in need of immediate attention, you dont call your physician with allergic reaction, you go to the ER; same goes for pets genius. As for the other guy if you called at 5:30 and they close at 6 my guess is they weren't going to fit you in because by the time you got there (even two blocks away) it would have been time for them to close, and past closing time once you were done being seen, how about being respectful with peoples time and business hours and call ahead of time.. or just go to that other vet place as I am sure that is both good for them not dealing with some demanding a-hole like yourself. They cant defend themselves but I can say what I please as a customer, so from me to you shove it up your you know what.
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07:00AM-19:00PM
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Wednesday
Wed
07:00AM-19:00PM
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07:00AM-19:00PM
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All Creatures Care Cottage Veterinary Hospital
Costa Mesa, California
General Info
Our goal and policy is to treat our clients as we would treat our families, and to treat our clients' pets as we would wish to be treated. Our clients and patients are the heart of our practice and the reason we are here. At all times our clients, patients, and co-workers will be treated with respect, dignity and compassion. Being of service to our clients, patients, and each other is the definition of our purpose and the mission of our practice.
Business Hours
Monday
07:00AM-19:00PM
Tuesday
07:00AM-19:00PM
Wednesday
07:00AM-19:00PM
Thursday
07:00AM-19:00PM
Friday
07:00AM-19:00PM
Saturday
08:00AM-17:00PM
Popular Hours
6a
12p
6p
{{getPopularHourTime(item.time)}}
No data for {{popularHourDay.text}}
Closed on {{popularHourDay.text}}
Reviews
Amir
23 Mar 2022
Attention any pet owners especially if you own a bunny. Hopefully this review will help someone out there before seeking this vet as care for their bunny. My beloved bunny Freddy passed away last nigh...
Attention any pet owners especially if you own a bunny. Hopefully this review will help someone out there before seeking this vet as care for their bunny. My beloved bunny Freddy passed away last night because of the lack of care and negligence of this veterinarian office and staff. You can check his Instagram “bunnyrockstarfreddy” to see pictures of him. Let me explain how it all started. We took our bunny in for a molar trim on 03/10 and he was taken to the back for examination while we waited in lobby area. Once examination was complete, we received a call from Dr. Janet Behm who said bunny is healthy and yes needs molar trim. We agreed to the molar trim and left my poor baby there to later pick up when it was done. We received a call later that day saying everything was complete, and we can pick him up. Here is where everything goes downhill. We picked him up brought him home and immediately once I opened his cage, he came out only using his front legs with no movement from his back legs. I called the vet immediately and they said to bring him back in. We took him back same day and again handed him over to be taken in the back to be examined. We got a call from Dr. Behm saying she has no idea why the bunny is like this and suggested to do x-rays. I explained we don’t have money for X-rays, that we just used our $400 rent money for his molars. I was so shocked at the time and confused and didn’t think of making them pay for the x-rays since this happened while under their care. We took him home and I contacted Caroline @ the Bunny Bunch who advised they should be covering his X-rays. I called this vet back on 03/11 trying to get hold of the owner Dr. Rand Sponberg but he was out of the office and supposedly no way to get a hold of him. Regardless, the office supervisor agreed to cover his X-rays. Here we go back to the office and hand my baby to be taken in the back for his X-rays, as we wait in lobby for Dr. Behm to call us , she called and said nothing is broken or fractured. We were so happy to hear this and figured he would probably just get better. As soon as we got back home, I messaged Caroline @ the Bunny Bunch image of his X-rays to tell her good news nothing is broken or fractured. She said she would have her highly well-known doctor friend look at X-rays just to be sure. I got a call later from her at night just to be told I need to contact them back because his L6 is crushed. She was stunned that the Dr. Behm was unable to see this from the X-rays. I will attach his X-rays on this review along with before and after photos of him. After all this we left message for the owner on 03/12 of this vet to call us back so we can get him the help needed. The owner called me back on Monday acting like he was willing to help our bunny but would need to check with Dr. Behm regarding the X-rays and see what can be done. He said he would call us back on Thursday. Well, today is 03/16 and our little guy is no longer around. If this office really cared for animals it should have accepted responsibility and helped us with treatment. The office has still not accepted any responsibility on what happened to him. I honestly feel as if the owner intentionally wanted to delay this hoping my bunny would die so they can just avoid helping with any treatment. My gut feeling says he was dropped and not handled properly during anesthesia . I suggest anyone with similar experiences to report it to the California Veterinary Medical Board. I should have realized something was not right about this place to begin with as you get no human contact with the actual doctor because everything is done in their back office and you just talk with the doctor over the phone. Also, they make you pre-pay everything before they even see or treat your pet. I wish I would have taken the time to read some of these negative reviews of the vet before taking him there. I want to make sure what happened to him doesn’t happen to any other bunnies. He is deeply missed!!!
Thank you,
Lisa Melendrez
3 Jul 2018
I had to put our pet hamster to sleep and it broke my heart . The staff here is amazing and so caring. I received a card a few days later that they all signed. It was a great feeling to know how much...
I had to put our pet hamster to sleep and it broke my heart . The staff here is amazing and so caring. I received a card a few days later that they all signed. It was a great feeling to know how much they cared about how much it hurt to say goodbye. Many thanks to them
Heidi Endert
10 Jun 2018
I have been taking my dogs to All Creatures for 9 years. Amazing staff, wonderful Vets, I highly recommend!
Lyn Slazyk
6 Jun 2018
Excellent knowledgeable and friendly staff. Dr Spongberg and other doctors are dedicated to effectively treating my dog who is prone to doing dumb dog things like sneaking and eating an entire chocol...
Excellent knowledgeable and friendly staff. Dr Spongberg and other doctors are dedicated to effectively treating my dog who is prone to doing dumb dog things like sneaking and eating an entire chocolate cake. He will do what it takes to find a way to alleviate said dogs fears and quirks. I trust and appreciate every single person at All Creatures and they obviously care deeply about their patients and the patients family.
Eric Eschner
3 Jun 2018
My go to place that I have only lucky for my pets have only went a handful of times. Be it my rat or bird they handle each pet as if it is there own. Very caring, Understanding, always make sure you k...
My go to place that I have only lucky for my pets have only went a handful of times. Be it my rat or bird they handle each pet as if it is there own. Very caring, Understanding, always make sure you know how to use the medication. And follow-up calls on how everything is going makes this place and staff top notch in my book
Diana Kim
14 May 2018
Super intimate space, I could feel the love and care they had for all their four legged patients that came through their doors. Big plus, my local pet store also comes here for their pets who need ext...
Super intimate space, I could feel the love and care they had for all their four legged patients that came through their doors. Big plus, my local pet store also comes here for their pets who need extra care!
Ylena Parks
14 May 2018
ACCCV provides the best care and has an amazing staff! I wouldn't take my dogs anywhere else. Top notch!
sister jasmine
12 Apr 2018
I love this hospital. Staff are always so kind and welcoming. And the care my pets receive is very high quality, I feel fully at ease with the doctors. Thank you for all your help!
E Sylvia Simpson
11 Apr 2018
Trustworthy veterinarian service, wonderful ambiance, friendly staff. I've tried other veterinarians, and always wind up bringing my pets back here for one reason or another. Great place, for the most...
Trustworthy veterinarian service, wonderful ambiance, friendly staff. I've tried other veterinarians, and always wind up bringing my pets back here for one reason or another. Great place, for the most part, since at least the 90's.
Liane Lovelace
2 Apr 2018
I have had my dog, GP & RED treated & boarded all my animals here. Excellent care. Even better hours 7a to 7p 6 days a week & if nec, you can walk in. They love animals!
Lina Mafi
22 Feb 2018
All Creatures has taken amazing care of my little pet rat! He's had two cysts now, and each time they've quickly removed it, given him the medicine he needs, and made sure to follow up to see if he's ...
All Creatures has taken amazing care of my little pet rat! He's had two cysts now, and each time they've quickly removed it, given him the medicine he needs, and made sure to follow up to see if he's healed well. :) You can tell they really care about the critters they care for.
Jen Keiderling
12 Feb 2018
What a great place to take our Guinea Pig to. Great staff and an awesome vet! Kind of had an old school feel which I loved!
Valerie Martinez
8 Feb 2018
Although my first experience was not the best I gave the place another shot and honestly the 5 stars are well deserved. They have good prices and anytime I call I am able to get an appointment that sa...
Although my first experience was not the best I gave the place another shot and honestly the 5 stars are well deserved. They have good prices and anytime I call I am able to get an appointment that same day I have taken 4 of my guinea pigs there and would recommend it. This is our 3rd time going there and they are informed about what to look for when it comes to UTI in guinea pigs !
Erika Parrish
31 Jan 2018
I can't say enough about All Creatures! They are priced wonderfully and more importantly provide EXCELLENT care. Several family and friends now go to All Creatures as well. Dr. Hayter always takes the...
I can't say enough about All Creatures! They are priced wonderfully and more importantly provide EXCELLENT care. Several family and friends now go to All Creatures as well. Dr. Hayter always takes the time to be thorough and comforting let me know what to look for in my pet and tips. THANK YOU ALL CREATURES!
Lisa Kupfer
26 Jan 2018
I’ve been taking all my kitties to Care Cottage for at least 15 years. They’ve helped them all in sickness, health and in their final moments.
Daniel Lindsey
2 Jan 2018
Brought in one of our chinchillas that had stopped eating. The doctor was respectful and honest, said that he felt fluid which probably meant organ failure due to cancer or another ailment which proba...
Brought in one of our chinchillas that had stopped eating. The doctor was respectful and honest, said that he felt fluid which probably meant organ failure due to cancer or another ailment which probably would not have successful treatment rate on a creature so small and delicate.
Didn't try to sell us any expensive treatments, tests or procedures or raise any false hope. He politely made it clear that the humane thing to do would be euthanasia. The tech who came in afterwards was also very respectful and presented some options for cremation which we declined, and then the office assistant came in to tell us we could have the room for grieving as long as we needed.
$40 for the exam and $70 for the euthanasia. All reasonably priced care by wonderfully empathetic staff.
My only complaint was that we had to wait 30 minutes past our appointment time to be called in, but for such quality treatment at the hands of such good people, the wait is absolutely worth it.
I wish I could leave this review under more pleasant circumstances, but the fact is that every doctor's visit is not pleasant, and these wonderful people handled a devastating visit as well as humanly possible. Thank you.
April Preciado
23 Dec 2017
Was recommended this place by a friend. Brought my kitty in for an eye infection. Signing in was quick and easy thanks to the front office staff ! The doc was thorough and very friendly and was able t...
Was recommended this place by a friend. Brought my kitty in for an eye infection. Signing in was quick and easy thanks to the front office staff ! The doc was thorough and very friendly and was able to give me some eye drops for her at a reasonable price. They took great care of my cat and will recommend to all friends !
Rhi Axton
11 Nov 2017
I’ve been taking my cats to all creatures for about 7 years. The staff is very friendly and the vets are always great and knowledgeable. I never have any trouble getting appointments and we are always...
I’ve been taking my cats to all creatures for about 7 years. The staff is very friendly and the vets are always great and knowledgeable. I never have any trouble getting appointments and we are always seen promptly. I️ would highly recommend all creatures.
Casey Shen
7 Nov 2017
All Creatures has been amazing! They cared for my 2 flemish giant rabbits in their older years, and now they take great care of my older Great Pyrenees Andy! The staff there is always so helpful and f...
All Creatures has been amazing! They cared for my 2 flemish giant rabbits in their older years, and now they take great care of my older Great Pyrenees Andy! The staff there is always so helpful and friendly, and even when they are busy, they strive to provide excellent care. All of the vets we have worked with have been amazing- Dr. De La Torres, Dr Chapman (retired), Dr Spongberg, and Dr Behm! They genuinely care about their patients and I trust their recommendations. Their pricing is also very competitive, and not ridiculously expensive like some exotic vets for rabbits or guinea pigs. They also provide non-anesthetized dental services, which is great for older pups. I have been going here since 2013 and will continue to be a customer. Thank you, All Creatures!
Jessica Holt
28 Feb 2017
First time there today. Took my dwarf hamster. Everyone was very nice.
Ken Boyer
21 Feb 2017
Best place in town! Very caring, efficient, and friendly. Super helpful when it comes to small pets like my guinea pigs! They also treat many types of exotic animals as well as dogs & cats. I highly r...
Best place in town! Very caring, efficient, and friendly. Super helpful when it comes to small pets like my guinea pigs! They also treat many types of exotic animals as well as dogs & cats. I highly recommend them! Pricing is always affordable as well.
Family Gehlken
16 Feb 2017
One of the best vets I've been to! They took exellent care of my rabbit. They were very friendly and knew what they were doing.
Mary Wilkinson
3 Feb 2017
Skye, my parakeet made it. He survived his respiratory illness with the aid of All Creatures Dr. Spongberg. He is doing great!
Marsha MacWillie
12 Jan 2017
I take my two bearded dragons to All Creatures to have their nails clipped about every 3 months. The staff is so nice and I know the girls are being treated well. The techs never want to give them bac...
I take my two bearded dragons to All Creatures to have their nails clipped about every 3 months. The staff is so nice and I know the girls are being treated well. The techs never want to give them back to me because the dragons are so sweet. I haven't had any reason yet to have them see a vet, but I assure you this is where they will be taken when need be. It's very difficult to find exotic pet vets in OC. I definitely recommend them.
Christy Jakl
14 Dec 2016
We've been taking our pets to All Creatures for years and have always had a great experience. The staff and doctors are friendly, helpful and you can see their passion for animals and their work.
...
We've been taking our pets to All Creatures for years and have always had a great experience. The staff and doctors are friendly, helpful and you can see their passion for animals and their work.
I'm giving lower stars because for nearly 4 hours of their business day, the vet is "out to lunch." Why have daytime business hours if for 4 hours of the day they can not provide their primary service to their customers. This is a inconvenience as one can never predict when their pet will need medical attention and emergency hospitals are far to expensive for something that is not life threatening to the animal. Best practice and customer service would be having another doctor available during those hours.
Dustan Long
6 Dec 2016
They are very kind and they care about your loved one like it was there own. They tell u up front about cost and what needs to be done right away and understands... Will recommend this place to all my...
They are very kind and they care about your loved one like it was there own. They tell u up front about cost and what needs to be done right away and understands... Will recommend this place to all my friends and family.
Nanelle Shibata Wong
17 Nov 2016
It's hard to find a vet who can care for guinea pigs. The Drs. and staff are very knowledgeable, friendly and caring!
Jamie Cloninger
20 Oct 2016
Harry the Chinchilla has been going there all 9 years of his life and they have always done top-notch work.
Denisia Halligan
27 Sep 2016
Knowledgeable exotic vets are few and far between. All Creatures vet and tech staff have always gone out of their way to find the best solution and to make sure that you are both knowledgable and com...
Knowledgeable exotic vets are few and far between. All Creatures vet and tech staff have always gone out of their way to find the best solution and to make sure that you are both knowledgable and comfortable with the risks. Unfortunately, sometimes there is little that can be done and at those times the staff really shines. Their compassion makes a difficult situation bearable. Thank you!
Cliff Gaisbauer
7 Sep 2016
Very prompt and helpful.. Friendliest staff in OC!
Patsy Kate Bravo
26 Aug 2016
I absolutely love this place. Anyone that is looking for a vet this is the best place. I have taken a total of 3 pets here. My boyfriends parrot was almost dying and they brought him back to life. The...
I absolutely love this place. Anyone that is looking for a vet this is the best place. I have taken a total of 3 pets here. My boyfriends parrot was almost dying and they brought him back to life. They are so friendly and caring. You feel welcomed the minute you walk in.
Ariana Chavez
27 Jul 2016
Took my turtle there today for a calcium shot, he was fine, running around, and playing. After paying 150 dollars for his shots, i went out to dinner with my family and got home to find him dead. I DO...
Took my turtle there today for a calcium shot, he was fine, running around, and playing. After paying 150 dollars for his shots, i went out to dinner with my family and got home to find him dead. I DO NOT think that was just a strange coincidence
Robert Arnquist
19 Jul 2016
I have forked out a ton of money to these people over the years for my cats my rabbits my chickens
They charge exorbitant prices for everything
and just now an employee named Danielle wouldn't sell ...
I have forked out a ton of money to these people over the years for my cats my rabbits my chickens
They charge exorbitant prices for everything
and just now an employee named Danielle wouldn't sell us a refill of the needles our cat needs for administering his insulin
I still have a half bottle of the very expensive insulin they sold me but had run out of needles
Apparently as illogical as this is she said there was a note from the doctor on the computer saying I couldn't buy anymore without visiting the doctor - presumably to get more money out of us- all she would say was she didn't want to stick her neck out and get in trouble
Thanks for your concern about our cat!
Who is very sick and needs his insulin
Two o o'clock and no doctor in the office no attempt to contact someone else
No ability to slightly accommodate us with a few extra needles !
We drove a long distance relying on what has always been easy
I have been going here and getting these needles for over a year and a half now with no trouble
I could see demanding to see the cat before giving us a new bottle of insulin
But for the needles ?!
This is just needless and officious red
tape with no attempt to accomadate a long time customer other than a very insincere I'm sorry
I will find a more reasonable down to earth pet care in the future
Beth Fox
17 Apr 2016
About 4 months ago my daughter noticed a bump on her guinea pigs lower back which grew into an abscess. We were referred to All Creatures and Lexi had surgery to have it removed. Very strange but she ...
About 4 months ago my daughter noticed a bump on her guinea pigs lower back which grew into an abscess. We were referred to All Creatures and Lexi had surgery to have it removed. Very strange but she is much better. I thought it was going to be very expensive but it was not at all. They did not charge for follow up visits either. Dr. Chapman was GREAT and the staff has always been very friendly. I will definitely refer! And ACCC..Thank You for saving our little girl!
Lynn Beltz
12 Apr 2016
All creatures care cottage is the best veterinarian in orange county. Thay are all so caring and kind with my pets. And the best part about it is there honest. Dr. Chapman is the best that I've ever h...
All creatures care cottage is the best veterinarian in orange county. Thay are all so caring and kind with my pets. And the best part about it is there honest. Dr. Chapman is the best that I've ever had.
Austin Smyth
4 Feb 2016
Been taking everything from wild birds to beloved hamster, rats, cats, lizards - you name it they'll do their best to make the critter whole and hale again - for about 15 years now. Great place!
Joni Oldfield
22 Oct 2015
I bring my own pets and my clients pets. They have always treated the animals and me with the most respect and compassion. I highly recommend them. The staff and the Vets are great and very helpful.
Christina Dorsa-Smith
16 Jul 2015
I knew Dr. Pasco when he was at Sun Surf in Sunset Beach, well before he started All Creatures Care Cottage, and would follow him anywhere he practiced. Getting to know Dr. Chapman has been a rewardi...
I knew Dr. Pasco when he was at Sun Surf in Sunset Beach, well before he started All Creatures Care Cottage, and would follow him anywhere he practiced. Getting to know Dr. Chapman has been a rewarding experience and I could not have asked for anyone better to take over the practice. I trust him with all my feathered, finned and furry four legged companions. He is always informative and willing to take the time to answer questions. This has been very beneficial to me as my companions go through the various stages of life. The staff is very knowledgeable and caring and treat my pets and myself like family.
Candice Shook
30 Jun 2015
I have been coming here for 6 years, they treat my Netherland Dwarf Rabbit, Rag Doll & Scottish Fold Cats. When I brought my dwarf rabbit in he had a stomach blockage and had gone into GI stasis, any...
I have been coming here for 6 years, they treat my Netherland Dwarf Rabbit, Rag Doll & Scottish Fold Cats. When I brought my dwarf rabbit in he had a stomach blockage and had gone into GI stasis, anyone with rabbits knows that most pets will die from this. ACCC worked with me for over a month and we were able to save him from something most rabbits die from. They also treat my cats, they never charge me for anything I do not need, are immensely knowledgeable where other vets lack and the staff is the best in the world, each and every member there is wonderful and have been there for years, which tells you this is a good place.
For those who had negative reviews, Im sorry they are incapable of applying logic to their complaints, this is what worries me about people (anyone) being able to leave reviews, it should come with their IQ listed next to their name so you know whom to dismiss. Mr. Wong, they directed you to an emergency facility which is where you should have contacted if your dog was in need of immediate attention, you dont call your physician with allergic reaction, you go to the ER; same goes for pets genius. As for the other guy if you called at 5:30 and they close at 6 my guess is they weren't going to fit you in because by the time you got there (even two blocks away) it would have been time for them to close, and past closing time once you were done being seen, how about being respectful with peoples time and business hours and call ahead of time.. or just go to that other vet place as I am sure that is both good for them not dealing with some demanding a-hole like yourself. They cant defend themselves but I can say what I please as a customer, so from me to you shove it up your you know what.
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