If you are looking for exceptional medical care, honest and reasonable fees, a helpful staff, and a clean facility for your pet relative, look no further than a more than 5 star veterinarian, Dr. Yves... Read More
If you are looking for exceptional medical care, honest and reasonable fees, a helpful staff, and a clean facility for your pet relative, look no further than a more than 5 star veterinarian, Dr. Yves Galea!I wrote a review about my experience with him on his clinics Yelp page. It says it all:My cat had fallen from a 2 story window and shattered her femur. After a traumatizing experience at the VCA West Los Angeles Animal hospital (that review to follow) I was referred to Doctor Galea quickly by a vet, and by another reputable animal professional. I quickly scooped up my girl from VCA and drove her to Dr. Galea as soon as his door opened that morning.Attention to acuity of the patient -- 5 Stars:My experience working in an ER taught me that a good doctor will first base his care on acuity, attending to the most life threatening or sick first! I called Dr. Galea's office at 8am for a quote. His administrative staff got him on the phone immediately. He gave me a very reasonable quote over the phone for my cat's surgery and told me to bring her in right away! She was was out of the ER, in his office, and they were prepping her for surgery within an hour of my phone call! And, he went over an itemized list of all the costs involved from hospitalization, tests, surgery, and after care! He makes the term "being on it" an understatement!Customer service -- 5 StarsMy cat had surgery the same day! From the time I first got to the office, to his personal phone call before the surgery to discuss her surgery plan, to the call after surgery to update me on how it went and how she was doing, the customer service was absolutely top notch! I cannot express the peace of mind he gave me while I waiting those calls, and the trust he earned during the entire experience!Level of care -- 5++++++++ Stars:Turns out my girl had a very bad fracture. During the fall, her poor leg was also empaled by an object that had the potential to cause an infection that jeopardized her keeping that leg all together! She required hardware, and a lot of creativity, skill, and talent from Dr. Galea. Like Humpty Dumpty, he put her leg back together again. He had me stick to a very conservative after care plan which included a long cage confinement, and the perfect combination of meds to fight any chance of infection. All of this so that she could recover into the same agile, and thriving cat that she was before her injury! Dr. Galea made himself available every step of the way. And when he was not available due to his other patients (who I might add, rave about him in the waiting room), his staff always remembered us, were friendly, and even more helpful!Naobi has regained her status as the queen of the house to myself and her brother and sister! I dare say she is more confident because of the experience, and holds no baggage from it. Dr. Galea turned what began as a traumatizing and potentially devastating experience, to one of great relief and hope! I highly recommend him, his great staff, and impressive facility!*Thank you Dr. Galea, for giving her highness Naobi her second chance, and for being such an exceptional Surgeon and Vet!* Read Less