A great local veterinarian loves your pet (almost) as much as you do by providing the best preventive pet health care. From nose-to-tail veterinary medical exams to vaccinations, microchipping, dental care and surgery, you’ll find the vet your pet deserves at your neighborhood Banfield Pet Hospital®. We’re committed to partnering with you for your pet’s health and happiness, and your peace of mind with:• 900+ hospitals with convenient evening and weekend hours • Optimum Wellness Plans® for affordable and comprehensive care • Online access to your pet's medical records • And so much more! Banfield is here to take the best possible care of your furry family members. We hope to meet you and your pet soon!
Reviews
Brian L
28 Jan 2018
REPORT
Care was great. Brought 1 year old lab in with hind leg problem. After X-rays that we’re $700 was told she needed TPLO surgery at $6800 dollars. That price is outrageous!! Called around found it for a... Read More
Care was great. Brought 1 year old lab in with hind leg problem. After X-rays that we’re $700 was told she needed TPLO surgery at $6800 dollars. That price is outrageous!! Called around found it for as low as $3600!! After getting a second opinion from wonderful vet in Alamo was told no surgery needed but dog needed to stay in crate for 10 days for healing! They were so quick to want to give my dog surgery!! Always good to do research. Was told they do 22 TPLO surgeries a week!! How many dogs don’t need it! RIP OFF!! Read Less
Casie Wolfe
17 Dec 2017
REPORT
We took my female Queensland in for a routine X-Ray to check out her pups. Come to find out she was pst her date and she would require some assistance to have them. We tried the injection at 4:30pm an... Read More
We took my female Queensland in for a routine X-Ray to check out her pups. Come to find out she was pst her date and she would require some assistance to have them. We tried the injection at 4:30pm and that didn’t work. I brought a check in for the C Section to be performed, being told before i left the doctor would be called. I returned with the check for 1/2 the amount and they refused to do the surgery because the check amount was too high for my bank. 4 hours past, the nurse came in and said that they wouldn’t preform the surgery because the check had not gone through and that I needed to take my dog home and ‘hope’ by the morning she was not dead. They are more worried about money then their actual patients. We ended up lowering the check amount and it went through but in the process we lost a pup. They lied about calling the doctor, they lied about all the pups being alive. And they would rather have their money before worrying about the animal. I WILL NEVER GO TO THIS VET AGAIN NOR WILL I REFER ANYBODY!! Any other vet I called, said they would have rushed her in for surgery and worried about the payment later. Iron Horse clinic is not worth the money or the pain. Read Less
Tanya P.
11 Jul 2017
REPORT
Urgent care visit on a Sunday morning. My dog had a minor condition and I was interested in pain medication, and maybe diagnostics, to keep him comfortable until my primary vet opened on Monday.I cal... Read More
Urgent care visit on a Sunday morning. My dog had a minor condition and I was interested in pain medication, and maybe diagnostics, to keep him comfortable until my primary vet opened on Monday.I called ahead to see if they were busy, I was informed that they were not at the time of the phone call, but that could change. Very courteous greeting at the front desk. Veterinary nurse was friendly to me and my dog taking a brief history before taking him to be examined. Other patients came in after me with varying urgency. Reception was very kind to keep me updated on how long I should expect to wait as things unfolded in the lobby.The veterinarian was very clear in her explanation of her findings and suggestions. My dog seemed unfazed by his visit to "the back." All went well. Great visit, thanks! Read Less
Kathy Stone
10 Jul 2017
REPORT
Although they give great care, it's the most expensive place to go. It's really too bad that we have to choose between our animals and money! We spent 800$ one day and 400$ next day for cremation and... Read More
Although they give great care, it's the most expensive place to go. It's really too bad that we have to choose between our animals and money! We spent 800$ one day and 400$ next day for cremation and sedation 😢😢
They could at least give discounts for repeat customers!!! Read Less
Tracy H.
22 Jun 2017
REPORT
This was my first time to Iron Horse as my regular vet was closed for the day. Called in around 8 pm after my dog's symptoms were getting worse (turns out he had a bladder infection). They encouraged ... Read More
This was my first time to Iron Horse as my regular vet was closed for the day. Called in around 8 pm after my dog's symptoms were getting worse (turns out he had a bladder infection). They encouraged me to come in as the symptoms could indicate either an infection or a blockage (more serious). I arrived and they were ready for me. My pup was the only patient there and they saw us right away. My pup is sensitive/nervous especially at the vet, but they were really great with him. After an initial exam the vet met with me to discuss his findings/thoughts and recommended a course of action. He laid out the information in a way that was reassuring and without pressure, allowing me to make the decision I felt was best. He offered to do additional testing as a precaution (and said they would provide an cost estimate), but said that we could start with antibiotics and go from there if things didn't improve. We were on our way home after about 45 minutes and I felt the price was reasonable for the after hours/emergency nature of the visit.I worry about taking my dog to a new vet, especially in these types of situations, as it seems some vets capitalize on your worry and pressure you into a lot of tests/treatments that may/may not be necessary at that time. I did not feel that way at Iron Horse. I felt they were putting my dog's best interest first. They offered to see him again if needed, but also recognized that I have a regular vet and gave me everything I needed to follow up with them too. I hope I never have to go back (for after hours/emergency care), but if needed I wouldn't hesitate to use their clinic again. I would recommend this clinic to family and friends in similar situations. Read Less
Sudarshan S.
18 Jun 2017
REPORT
I have never visited them but I am doing this review solely based on an emergency call I had with them. The person on the line clearly did not panic and told me whether to bring my pet to the clinic o... Read More
I have never visited them but I am doing this review solely based on an emergency call I had with them. The person on the line clearly did not panic and told me whether to bring my pet to the clinic or not. I appreciate the fact that she did the right thing and was not just interested in taking away my money Read Less
A. Nony 1.
28 May 2017
REPORT
I think their doctors really try to be as good as they can be there. I think the management is what sucks. it's clear this is a business and the priority is that they get paid. They make that very cle... Read More
I think their doctors really try to be as good as they can be there. I think the management is what sucks. it's clear this is a business and the priority is that they get paid. They make that very clear in their attitude, and the way they operate. My biggest concern was trying to save my dog not the money. It made me nauceous how they behaved. They asked for a deposit to treat my dog. The doctors I worked with seemed nice but there is a vapidness in their eyes. Hard to explain. You would have to see it. Not very good or timely at communicating either. This lead me to believe that they were not very caring at all. My dog was very sick. She was released from their care with minor improvement. She passed away about a week later. I keep wondering whether she received the proper treatment. I blame the vet more. It all started with vet clipping her nails before Christmas. I still hear that scream and it haunts me. The infection started there and then the decision to give her an injectable antibiotic caused her death...of that I am sure. It's a moment I'll never forget. I understand that every healthcare business needs to make a profit, but they really should try to improve their bedside manner. Wouldnt go back there nor would I go back to the vet that I believe caused the entire issue. Read Less
Mukunda cp
7 Mar 2017
REPORT
Good
Heidi Lignell
2 Jan 2017
REPORT
My lil chihuahua, Lola joined the Derek Carr club of broken Fibulas when jumpin up onto the couch... everyone was great to her, got her splinted and we rang in the new year pain free!
Christina Meyers
10 Oct 2016
REPORT
Compassionate and efficient people! So loving towards our dog Molly. Thanks for such great care!! Also appreciated the phone call the next am to check in on her
Brian Liljeblad
15 Sep 2016
REPORT
The entire staff is amazing but one person there rises above the rest. Todd is absolutely amazing to work with. Our cat Miette was diagnosed with a terminal illness almost two years ago. Had it not be... Read More
The entire staff is amazing but one person there rises above the rest. Todd is absolutely amazing to work with. Our cat Miette was diagnosed with a terminal illness almost two years ago. Had it not been for Dr. Kipperman and staff we would not have had that time with her. Sadly, she passed today but I know we and the staff at Vetcare did everything possible to give her some extended time and quality of life. Thank you guys!!! Read Less
Joni Venturi
6 Sep 2016
REPORT
Mark Johnson
4 Sep 2016
REPORT
Clyde passed Saturday evening at home with Gina and I holding him, it happened so fast, then he was gone. he was a part of us for 14 years. He was making some progress, put on a bit of weight even st... Read More
Clyde passed Saturday evening at home with Gina and I holding him, it happened so fast, then he was gone. he was a part of us for 14 years. He was making some progress, put on a bit of weight even started eating and drinking again then Saturday he didn't want to stand or eat just wanted to be held which we both did all day then just before 9 in the evening he went into distress and he was gone.Read Less
Kathleen M Anderson
9 Jun 2016
REPORT
These people are great! The Vets take the time to explain everything and work with you on payments for have to as opposed to everything but the kitchen sink.
Doreen Fragoza-Oberg
1 Mar 2016
REPORT
I couldn't have asked for better care for our Lab. The staff is absolutely amazing.
lucretia webber
5 Aug 2015
REPORT
Took my baby boy Oliver (cat ) in, they were very caring and nice. Oliver had cancer, we had to put him to sleep. They let us take all the time we need. Great people.
carjassf
6 May 2015
REPORT
I got the best love and care from every one. My little boy taco loved here.the after care was excelent they are all about your pets best care and will work with you in your time of need.love them
Amy Castro
11 Mar 2015
REPORT
The level of care and attention is amazing. We love Dr. Wimmer and all of the staff.
Adam Koshmieder
16 Jan 2015
REPORT
The best staff in eastbay. Thank you all for your love and care for my boy koookooo. (Kronk)!
David Victor
10 Jan 2015
REPORT
I am a four-time "vet" of this vet and they are always there for me in an animal emergency. Staff is pleasant, knowledgable, and the treatments have been satisfactory and the facilities are clean.
Cathy Pope Gotschall
26 Jun 2014
REPORT
When we adopted our sweet Mollie Joe, we had no idea she was ill. However, we soon discovered that she was suffering and took her to several vets who provided temporary care. After one very sad, heart... Read More
When we adopted our sweet Mollie Joe, we had no idea she was ill. However, we soon discovered that she was suffering and took her to several vets who provided temporary care. After one very sad, heartbreaking, and incredibly scary experience with Mollie, we were referred to VetCare and drove to her to Dublin - we live in Manteca. We knew immediately she was in the best care possible and with the loving care of Dr. Wimmer and the awesome staff at VetCare, Mollie was diagnosed with Steroid Responsive Meningitis-Arteritis (SRMA). Dr. Wimmer prescribed the proper medications to give our Mollie, who, almost immediately, became a frolicking Boxer puppy. That was almost a year ago and today, she is the queen of the house; daddy's little girl; little sister, (although sometimes annoying) to Dino and Sammy, both of whom she loves and adores. We could not be more pleased with the treatment that we received from VetCare.Read Less
Renee McComb
22 Nov 2013
REPORT
Compassionate, experienced team, that love what they are doing to help pets in need.
A great local veterinarian loves your pet (almost) as much as you do by providing the best preventive pet health care. From nose-to-tail veterinary medical exams to vaccinations, microchipping, dental care and surgery, you’ll find the vet your pet deserves at your neighborhood Banfield Pet Hospital®. We’re committed to partnering with you for your pet’s health and happiness, and your peace of mind with:• 900+ hospitals with convenient evening and weekend hours • Optimum Wellness Plans® for affordable and comprehensive care • Online access to your pet's medical records • And so much more! Banfield is here to take the best possible care of your furry family members. We hope to meet you and your pet soon!
Care was great. Brought 1 year old lab in with hind leg problem. After X-rays that we’re $700 was told she needed TPLO surgery at $6800 dollars. That price is outrageous!! Called around found it for a... Read More
Care was great. Brought 1 year old lab in with hind leg problem. After X-rays that we’re $700 was told she needed TPLO surgery at $6800 dollars. That price is outrageous!! Called around found it for as low as $3600!! After getting a second opinion from wonderful vet in Alamo was told no surgery needed but dog needed to stay in crate for 10 days for healing! They were so quick to want to give my dog surgery!! Always good to do research. Was told they do 22 TPLO surgeries a week!! How many dogs don’t need it! RIP OFF!! Read Less
Casie Wolfe
17 Dec 2017
REPORT
☆☆☆☆☆
REPORT
We took my female Queensland in for a routine X-Ray to check out her pups. Come to find out she was pst her date and she would require some assistance to have them. We tried the injection at 4:30pm an... Read More
We took my female Queensland in for a routine X-Ray to check out her pups. Come to find out she was pst her date and she would require some assistance to have them. We tried the injection at 4:30pm and that didn’t work. I brought a check in for the C Section to be performed, being told before i left the doctor would be called. I returned with the check for 1/2 the amount and they refused to do the surgery because the check amount was too high for my bank. 4 hours past, the nurse came in and said that they wouldn’t preform the surgery because the check had not gone through and that I needed to take my dog home and ‘hope’ by the morning she was not dead. They are more worried about money then their actual patients. We ended up lowering the check amount and it went through but in the process we lost a pup. They lied about calling the doctor, they lied about all the pups being alive. And they would rather have their money before worrying about the animal. I WILL NEVER GO TO THIS VET AGAIN NOR WILL I REFER ANYBODY!! Any other vet I called, said they would have rushed her in for surgery and worried about the payment later. Iron Horse clinic is not worth the money or the pain. Read Less
Tanya P.
11 Jul 2017
REPORT
☆☆☆☆☆
REPORT
Urgent care visit on a Sunday morning. My dog had a minor condition and I was interested in pain medication, and maybe diagnostics, to keep him comfortable until my primary vet opened on Monday.I cal... Read More
Urgent care visit on a Sunday morning. My dog had a minor condition and I was interested in pain medication, and maybe diagnostics, to keep him comfortable until my primary vet opened on Monday.I called ahead to see if they were busy, I was informed that they were not at the time of the phone call, but that could change. Very courteous greeting at the front desk. Veterinary nurse was friendly to me and my dog taking a brief history before taking him to be examined. Other patients came in after me with varying urgency. Reception was very kind to keep me updated on how long I should expect to wait as things unfolded in the lobby.The veterinarian was very clear in her explanation of her findings and suggestions. My dog seemed unfazed by his visit to "the back." All went well. Great visit, thanks! Read Less
Kathy Stone
10 Jul 2017
REPORT
☆☆☆☆☆
REPORT
Although they give great care, it's the most expensive place to go. It's really too bad that we have to choose between our animals and money! We spent 800$ one day and 400$ next day for cremation and... Read More
Although they give great care, it's the most expensive place to go. It's really too bad that we have to choose between our animals and money! We spent 800$ one day and 400$ next day for cremation and sedation 😢😢
They could at least give discounts for repeat customers!!! Read Less
Tracy H.
22 Jun 2017
REPORT
☆☆☆☆☆
REPORT
This was my first time to Iron Horse as my regular vet was closed for the day. Called in around 8 pm after my dog's symptoms were getting worse (turns out he had a bladder infection). They encouraged ... Read More
This was my first time to Iron Horse as my regular vet was closed for the day. Called in around 8 pm after my dog's symptoms were getting worse (turns out he had a bladder infection). They encouraged me to come in as the symptoms could indicate either an infection or a blockage (more serious). I arrived and they were ready for me. My pup was the only patient there and they saw us right away. My pup is sensitive/nervous especially at the vet, but they were really great with him. After an initial exam the vet met with me to discuss his findings/thoughts and recommended a course of action. He laid out the information in a way that was reassuring and without pressure, allowing me to make the decision I felt was best. He offered to do additional testing as a precaution (and said they would provide an cost estimate), but said that we could start with antibiotics and go from there if things didn't improve. We were on our way home after about 45 minutes and I felt the price was reasonable for the after hours/emergency nature of the visit.I worry about taking my dog to a new vet, especially in these types of situations, as it seems some vets capitalize on your worry and pressure you into a lot of tests/treatments that may/may not be necessary at that time. I did not feel that way at Iron Horse. I felt they were putting my dog's best interest first. They offered to see him again if needed, but also recognized that I have a regular vet and gave me everything I needed to follow up with them too. I hope I never have to go back (for after hours/emergency care), but if needed I wouldn't hesitate to use their clinic again. I would recommend this clinic to family and friends in similar situations. Read Less
Sudarshan S.
18 Jun 2017
REPORT
☆☆☆☆☆
REPORT
I have never visited them but I am doing this review solely based on an emergency call I had with them. The person on the line clearly did not panic and told me whether to bring my pet to the clinic o... Read More
I have never visited them but I am doing this review solely based on an emergency call I had with them. The person on the line clearly did not panic and told me whether to bring my pet to the clinic or not. I appreciate the fact that she did the right thing and was not just interested in taking away my money Read Less
A. Nony 1.
28 May 2017
REPORT
☆☆☆☆☆
REPORT
I think their doctors really try to be as good as they can be there. I think the management is what sucks. it's clear this is a business and the priority is that they get paid. They make that very cle... Read More
I think their doctors really try to be as good as they can be there. I think the management is what sucks. it's clear this is a business and the priority is that they get paid. They make that very clear in their attitude, and the way they operate. My biggest concern was trying to save my dog not the money. It made me nauceous how they behaved. They asked for a deposit to treat my dog. The doctors I worked with seemed nice but there is a vapidness in their eyes. Hard to explain. You would have to see it. Not very good or timely at communicating either. This lead me to believe that they were not very caring at all. My dog was very sick. She was released from their care with minor improvement. She passed away about a week later. I keep wondering whether she received the proper treatment. I blame the vet more. It all started with vet clipping her nails before Christmas. I still hear that scream and it haunts me. The infection started there and then the decision to give her an injectable antibiotic caused her death...of that I am sure. It's a moment I'll never forget. I understand that every healthcare business needs to make a profit, but they really should try to improve their bedside manner. Wouldnt go back there nor would I go back to the vet that I believe caused the entire issue. Read Less
Mukunda cp
7 Mar 2017
REPORT
☆☆☆☆☆
REPORT
Good
Heidi Lignell
2 Jan 2017
REPORT
☆☆☆☆☆
REPORT
My lil chihuahua, Lola joined the Derek Carr club of broken Fibulas when jumpin up onto the couch... everyone was great to her, got her splinted and we rang in the new year pain free!
Christina Meyers
10 Oct 2016
REPORT
☆☆☆☆☆
REPORT
Compassionate and efficient people! So loving towards our dog Molly. Thanks for such great care!! Also appreciated the phone call the next am to check in on her
Brian Liljeblad
15 Sep 2016
REPORT
☆☆☆☆☆
REPORT
The entire staff is amazing but one person there rises above the rest. Todd is absolutely amazing to work with. Our cat Miette was diagnosed with a terminal illness almost two years ago. Had it not be... Read More
The entire staff is amazing but one person there rises above the rest. Todd is absolutely amazing to work with. Our cat Miette was diagnosed with a terminal illness almost two years ago. Had it not been for Dr. Kipperman and staff we would not have had that time with her. Sadly, she passed today but I know we and the staff at Vetcare did everything possible to give her some extended time and quality of life. Thank you guys!!! Read Less
Joni Venturi
6 Sep 2016
REPORT
☆☆☆☆☆
REPORT
Mark Johnson
4 Sep 2016
REPORT
☆☆☆☆☆
REPORT
Clyde passed Saturday evening at home with Gina and I holding him, it happened so fast, then he was gone. he was a part of us for 14 years. He was making some progress, put on a bit of weight even st... Read More
Clyde passed Saturday evening at home with Gina and I holding him, it happened so fast, then he was gone. he was a part of us for 14 years. He was making some progress, put on a bit of weight even started eating and drinking again then Saturday he didn't want to stand or eat just wanted to be held which we both did all day then just before 9 in the evening he went into distress and he was gone.Read Less
Kathleen M Anderson
9 Jun 2016
REPORT
☆☆☆☆☆
REPORT
These people are great! The Vets take the time to explain everything and work with you on payments for have to as opposed to everything but the kitchen sink.
Doreen Fragoza-Oberg
1 Mar 2016
REPORT
☆☆☆☆☆
REPORT
I couldn't have asked for better care for our Lab. The staff is absolutely amazing.
lucretia webber
5 Aug 2015
REPORT
☆☆☆☆☆
REPORT
Took my baby boy Oliver (cat ) in, they were very caring and nice. Oliver had cancer, we had to put him to sleep. They let us take all the time we need. Great people.
carjassf
6 May 2015
REPORT
☆☆☆☆☆
REPORT
I got the best love and care from every one. My little boy taco loved here.the after care was excelent they are all about your pets best care and will work with you in your time of need.love them
Amy Castro
11 Mar 2015
REPORT
☆☆☆☆☆
REPORT
The level of care and attention is amazing. We love Dr. Wimmer and all of the staff.
Adam Koshmieder
16 Jan 2015
REPORT
☆☆☆☆☆
REPORT
The best staff in eastbay. Thank you all for your love and care for my boy koookooo. (Kronk)!
David Victor
10 Jan 2015
REPORT
☆☆☆☆☆
REPORT
I am a four-time "vet" of this vet and they are always there for me in an animal emergency. Staff is pleasant, knowledgable, and the treatments have been satisfactory and the facilities are clean.
Cathy Pope Gotschall
26 Jun 2014
REPORT
☆☆☆☆☆
REPORT
When we adopted our sweet Mollie Joe, we had no idea she was ill. However, we soon discovered that she was suffering and took her to several vets who provided temporary care. After one very sad, heart... Read More
When we adopted our sweet Mollie Joe, we had no idea she was ill. However, we soon discovered that she was suffering and took her to several vets who provided temporary care. After one very sad, heartbreaking, and incredibly scary experience with Mollie, we were referred to VetCare and drove to her to Dublin - we live in Manteca. We knew immediately she was in the best care possible and with the loving care of Dr. Wimmer and the awesome staff at VetCare, Mollie was diagnosed with Steroid Responsive Meningitis-Arteritis (SRMA). Dr. Wimmer prescribed the proper medications to give our Mollie, who, almost immediately, became a frolicking Boxer puppy. That was almost a year ago and today, she is the queen of the house; daddy's little girl; little sister, (although sometimes annoying) to Dino and Sammy, both of whom she loves and adores. We could not be more pleased with the treatment that we received from VetCare.Read Less
Renee McComb
22 Nov 2013
REPORT
☆☆☆☆☆
REPORT
Compassionate, experienced team, that love what they are doing to help pets in need.