VCA Animal Medical Center of El Cajon
El Cajon, California
General Info
VCA Animal Medical Center of El Cajon is open 24 hours for both routine and emergency veterinary services. We offer a wide range of primary care, preventive care & advanced care services for cats & dogs. We also offer grooming services including baths & nail trimming as well as pet boarding.At VCA Animal Medical Center of El Cajon, our goal is to continuously improve the quality of life of our patients and the well-being of our community by providing high quality veterinary health care that exceeds our clients’ expectations. Our staff is devoted to providing the best medical, surgical, and emergency veterinary care available.VCA Animal Medical Center of El Cajon combines a state-of-the-art veterinary hospital with medical and surgical expertise to optimize the treatment options for your pet. We believe that medical care does not end with a doctor’s visit, but also includes preventive health and hygiene. That is why we also offer complete grooming and boarding facilities as well.VCA Animal Medical Center of El Cajon is open 24 hours for both routine and emergency veterinary services. We offer a wide range of primary care & advanced care services for cats & dogs including:• Allergy and Itchy Skin Relief• Dental Care• Dental X-Rays• Dentistry• Diabetes Treatment• Flea & Tick Control• Full Diagnostic Services• General Surgery• Geriatric Medicine• Health Certificates• Health Exams• Hospitalization• Immunizations• In-house Laboratory, Pharmacy and Surgical Suite• Internal Medicine• Intensive Care• Isolation Ward• Microchipping• Nutrition Services• Oxygen & Transfusion Therapy• Pain Management• Parasite Control• Radiology• Rehabilitation Services• Routine Surgeries• Senior Wellness• Spays and Neuter• Vaccinations• Weight Management Program• Wellness ExamsWe also offer grooming services including baths & nail trimming as well as pet boarding.Please call us today for inquiries about our veterinarian, boarding and grooming services or to schedule your pet’s appointment.
Reviews
bethany herrin
11 Jul 2018
REPORT
I've been having problems for years but July 10, 2018 was the last straw. I brought my daughters cat in. His eye was swollen shut and leaking fluids. After waiting over two hours I finally asked how m...
I've been having problems for years but July 10, 2018 was the last straw. I brought my daughters cat in. His eye was swollen shut and leaking fluids. After waiting over two hours I finally asked how much longer, they couldn't tell me. She asked to see my cat and said his eye is open a little it's not an emergency. I left and the next day went to another vet. He had an emergency eye surgery. I will only be back to pick up the medical records. Going to a different vet now.
Cicely Suarez
10 Jul 2018
REPORT
This has been my vet office for well over a decade, but I'm thinking about finding another. I'm not sure if there are staffing issues they are trying to fix, but I waited (as a walk in) for two and a...
This has been my vet office for well over a decade, but I'm thinking about finding another. I'm not sure if there are staffing issues they are trying to fix, but I waited (as a walk in) for two and a half hours without even getting in an exam room before I gave up and left. I understand I didn't have an appointment, but in all that time no one updated me on the wait times at all. The next time I needed the vet I called to ask how long the wait was and was told they weren't taking walk ins because they didn't have a doctor. Maybe these were isolated incidents, but if not I hope they can fix these issues because they had always been a reliable vet office previously.
Meredith Munger Stowers
26 Jun 2018
REPORT
Over the last 2 years, everything has become completely unorganized with very long waits, different staff coming in and out, and no coordination. But the final straw came when I went to put my sick o...
Over the last 2 years, everything has become completely unorganized with very long waits, different staff coming in and out, and no coordination. But the final straw came when I went to put my sick old cat to sleep. It was traumatic anyway, and I called ahead. Even so, We waited and hour and a half very upset. At one point, the doctor came in and demanded to know why I would put the cat down instead of save her. I asked if she had read the chart ( which she hadn't) because they had told me at the previous visit they could never operate on her, she was too sickly, and coming to the end. Major guilt trip. Then she came back 45 minutes later to say I was right and we put the cat to sleep.
Cyndi Solis
16 Jun 2018
REPORT
Love my vets... they are great for my 3 dogs! Vet techs are always nice and helpful!
Tracie Deal
13 Jun 2018
REPORT
This place has very disrespectful staff. And don't have professional staff working here. Brought a friends dog in and was told the dog was healthy blood work was good and the next day the dog pasted a...
This place has very disrespectful staff. And don't have professional staff working here. Brought a friends dog in and was told the dog was healthy blood work was good and the next day the dog pasted away. I feel they don't take enough time to examine the animals before the discharge them. Then charges you a outrageous price.
Mariecris Fontanares
23 May 2018
REPORT
Very dissatisfied and disappointed on May 15, 2018. I brought my dog Princess and they did X-ray and the finding was bladder stone and UTI. Dr. Ashbaugh gave a prescription food to dissolved the ston...
Very dissatisfied and disappointed on May 15, 2018. I brought my dog Princess and they did X-ray and the finding was bladder stone and UTI. Dr. Ashbaugh gave a prescription food to dissolved the stone. Unfortunately, I came 3 times the food is not ready yet and they order a wrong food .
The bad thing is they called me 3 times that the food is ready to be pick up. May 21st I came back again and still not ready I was so upset because I need the food for my dog. Princess is still bleeding when she pee.
The staff can't figure out what kind of food it is. SD something . To make the story short I pull out all the records of my dogs and I told them I will find a better place and a better VET. I will not come back again and I would not recommend to any of friends, family and co- worker.
If only I was allowed to give Zero I would. I paid over $200 fees for nothing I was not happy with the VCA customer service was bad. Can you blame me ??
Susan Costa
16 May 2018
REPORT
Staff are great and helpful. Dr's are compassionate and understand the need to balance care for a beloved pet and the need to contain costs.
lissa cota
22 Apr 2018
REPORT
Had to bring my Charlie in emergency visit only had a limited amount $$ on me technicians generous to give Charlie his fluids with no extra cost thank you VCA
Sash Walker
11 Apr 2018
REPORT
Sadly we brought our dog in at 2am and she passed away just a few minutes later. She was very sick and old and it was inevitable.
The staff had her comfortable immediately and gave us a full assessme...
Sadly we brought our dog in at 2am and she passed away just a few minutes later. She was very sick and old and it was inevitable.
The staff had her comfortable immediately and gave us a full assessment of her situation. We were given as much time as we needed to say goodbye and stay with her until the end. Then we were given more time if we needed.
They asked as few questions as possible and helped us through the cremation process. When we picked up her remains there was a nice package of extras. The staff member too us to a private room to give them to us and Wes very kind and consoling.
A week later we received a sweet card from the staff as well.
We felt very cared for and that they understood the terrible pain we were in.
The costs were minimal, which surprised us.
I am incredibly grateful for the kindness at one of the worst moments in my life.
Ashley Nondorf
10 Mar 2018
REPORT
So far this place is terrible. It's huge which may seem awesome but so far the people at the front desk were short and rude. I was asked to be 15 minutes early for my first time appointment. I was 20 ...
So far this place is terrible. It's huge which may seem awesome but so far the people at the front desk were short and rude. I was asked to be 15 minutes early for my first time appointment. I was 20 minutes early and was not even spoken to except to be skipped on the list for someone who was running late. I have yet to fill out paperwork. It's now 20 minutes past my appointment time and we have finally been weighed and shown a room. I really hope my experience here improves because I used VCA in point Loma forever and loved it.
Sandy Hill
26 Feb 2018
REPORT
These folks provided amazing service for my family’s dog “Red” who passed. The level of compassion they offered to my stepdad and his dog was amazing. I am grateful for Dr. Nicole and her team.
We a...
These folks provided amazing service for my family’s dog “Red” who passed. The level of compassion they offered to my stepdad and his dog was amazing. I am grateful for Dr. Nicole and her team.
We also ended up cremating through them and the process and presentation was just wonderful.
Thank you for your help.
Jennifer Wiley
25 Jan 2018
REPORT
I used to love this place and trust their vets opinions. Since they became a VCA managed facility their best vets never seem to be working or are no longer on staff. In fact the vet they have pictured...
I used to love this place and trust their vets opinions. Since they became a VCA managed facility their best vets never seem to be working or are no longer on staff. In fact the vet they have pictured isn't even there. I also think it's vital for a 24 hour emergency hospital have a vet there 24 hours a day.
Marc Fulbright
1 May 2017
REPORT
Love this place, they are quick and efficient. Always take excellent care of my dog and my cat. They do not push needless tests, procedures or medication. Have a walk in service for vaccinations with ...
Love this place, they are quick and efficient. Always take excellent care of my dog and my cat. They do not push needless tests, procedures or medication. Have a walk in service for vaccinations with minimal weight.
Katherine Moore
29 Apr 2017
REPORT
Excellent experience Took my 8 year old bulldog on a Friday evening for a paw infection. I was taken back to an exam room within 10 minutes of checking in. Waited less than 5 for the vet. She (the...
Excellent experience Took my 8 year old bulldog on a Friday evening for a paw infection. I was taken back to an exam room within 10 minutes of checking in. Waited less than 5 for the vet. She (the vet) was very sweet and knowledgeable. She was very familiar with bulldogs and all their illnesses. She was very gentle was his sensitive paw. I really liked that they priced all recommended treatments in writing and reviewed it with me prior to performing them. I did not feel pressured to do anything that I didn't want to do- it was a very easy discussion. The vet techs were amazing! They loved my dog and he loved them. When he came back from the treatment area, he was a happy pup! The vet discussed everything and I got detailed explanations on his medications and follow-up! Check out was a breeze and they give military discounts!! I was very happy and so was my dog!
Jesse Loftus
18 Apr 2017
REPORT
Extremely helpful and very affordable. They're also one of the few vets that don't try to sell you all kinds of extra treatments and medications just to make an extra buck
Lance Stratton
4 Apr 2017
REPORT
5 stars for being open 24 hours. They take good care of your pet, but be ready to pay for it... not cheap especially after hours. They also have a boarding service on site... again with 24 hour acce...
5 stars for being open 24 hours. They take good care of your pet, but be ready to pay for it... not cheap especially after hours. They also have a boarding service on site... again with 24 hour access. If you get called out of town on a moments notice, these guys can save the day. Staff is very nice and have always given us good service.
Melissa Perez
23 Mar 2017
REPORT
There are no words to describe how thankful we chose this hospital when bringing our puppy in. He is only 9 weeks old and something was "off". After he vomited, I brought him into emergency care to fi...
There are no words to describe how thankful we chose this hospital when bringing our puppy in. He is only 9 weeks old and something was "off". After he vomited, I brought him into emergency care to find out he had Parvo. The doctor quoted me what he thought the treatment would cost with no guarantee he would make it. He anticipated he would need 3-4 days of 24 hour care. We decided to proceed. What was supposed to be 3 or 4 days turned into 7. Our puppy went from several days of no improvement to a complete 180 and made it! They saved his life. When I came to pick him up, scared of the total, it was still within the range the doctor quoted. I couldn't believe it. I must have called every 4 hours for the last week, looking for an update. EVERYONE was helpful, polite, considerate of what we were going through. They never hesitated to personally check on him and update me, every time I called. I cannot give enough thanks for saving our dogs life. THANK ALL OF YOU AT VCA!!!!!
melanie clark
14 Jan 2017
REPORT
The vets here are great. The wait is horrible. The prices are expensive. The office staff are extremely unorganized. Always have taken my dogs here 20+ years and now feel it's time to find a new vet o...
The vets here are great. The wait is horrible. The prices are expensive. The office staff are extremely unorganized. Always have taken my dogs here 20+ years and now feel it's time to find a new vet office.
Tammie Loya
11 Dec 2016
REPORT
Dr Hampel is a very good doctor! She is very professional and personal. Takes the time to answer our questions and concerns. She is never in a hurry to get to the next patient.
jeremy aronowitz
9 Dec 2016
REPORT
Dr. Bowman saved my dog's life for which I will be eternally grateful. Brought him in at 9 weeks with a bad case of parvo. Her quick action and direct honest approach to the problem and what needed to...
Dr. Bowman saved my dog's life for which I will be eternally grateful. Brought him in at 9 weeks with a bad case of parvo. Her quick action and direct honest approach to the problem and what needed to be done saved my puppies life. He was well advanced when we brought him on Thursday and by Monday afternoon I had a well recovered and happy pup.
Christina MALINOSKI
15 Nov 2016
REPORT
My vet ROCKS ! She is very knowledgeable and willing to learn more. I have a Sharp Pei and they are truly a different animal. So what works on most dogs and lab results mean and do totally different t...
My vet ROCKS ! She is very knowledgeable and willing to learn more. I have a Sharp Pei and they are truly a different animal. So what works on most dogs and lab results mean and do totally different things! MY fur baby Zen has kidney disease! No small issue and is treated very different in Pei then other dogs. SHE IS SO AWESOME AND WILLING TO HELP ZEN SHE CONNECT WITH A PEI SPECIALIST IN NEW YORK!! That is a huge favor and a lot to ask of a very qualified vet! But she was willing! Zen is on all human med to make it more complicated!!!
I would definitely bring my other dogs in and any future Pei I rescue!! Go Dr.D'angelo!!!!
With her permission I would add her name to the list of qualified Sharp Pei vets! !! They are so very rare and many claim to know the breed.
kayla garcia
19 Sep 2016
REPORT
Very disappointed tonight. Went in with my baby angel. Waited about an hour because there were emergencies ahead of us which was fine and understandable. The staff was amazingly friendly which I loved...
Very disappointed tonight. Went in with my baby angel. Waited about an hour because there were emergencies ahead of us which was fine and understandable. The staff was amazingly friendly which I loved but the problem was paying for an exam that consisted of 2 minutes talking to the vet and my kitty being weighed. She didn't even look at my cat's eye where the issue was. Needless to say we left and are going to see our primary vet tomorrow morning. That was $70 and over an hour of waiting for nothing. I don't think I should've paid that when all that happened was weighing and 2 minutes of a talk.
Renee Luna
22 Apr 2016
REPORT
Dr Richard Johnson is the best and now we have Dr Jacqueline Johnson who is tops in our book and family. She is great with our miniature Schnauzers. We trust them both completely. Also, the groomer...
Dr Richard Johnson is the best and now we have Dr Jacqueline Johnson who is tops in our book and family. She is great with our miniature Schnauzers. We trust them both completely. Also, the groomers especially "Ann" and the other sweet ladies treat our dogs with so much heart! The front office folks and techs are sincere and very caring. The dental hygienist Christina was attentive to my concerns and she was who I needed at the right time. Big kudos to the team!
Susan Linsley
20 Mar 2016
REPORT
This review is a bit late, but we took our 2 year old Bubblegum Kitty in for what turned out to be a urinary blockage. We didn't have much money, but the staff did everything they could possibly do f...
This review is a bit late, but we took our 2 year old Bubblegum Kitty in for what turned out to be a urinary blockage. We didn't have much money, but the staff did everything they could possibly do for Bubblegum's condition. During the next few days, I made several phone calls to ask questions and I always received a response and was treated with dignity. Bubblegum seemed to be doing fine, but, unfortunately, he passed away on December 31. We miss him terribly, but we got another 11 days to spend with our fur baby. We just want to thank everyone at VCA for treating us with such respect and for doing everything possible to help Bubblegum.
The Moof1952
15 Mar 2016
REPORT
well, saturday i took my papillion to them and i was initially kinda put off by the vet there,she did a quick exam and suspected Addisons from those findings, vet seemed mad when i didn't fork over $4...
well, saturday i took my papillion to them and i was initially kinda put off by the vet there,she did a quick exam and suspected Addisons from those findings, vet seemed mad when i didn't fork over $450.00 to do more testing so we left,she cont to worsen and wound up going to ER vet in La Mesa as she cont. to worsen on sun.ER vet was excellent she did labs and immediately said labs indicate Addissons crisis. they gave her treatment and saved her life, so my apologys to VCA vet.she was right maybe her approach was wrong or maybe i'am an idiot, f/u today with Dr.Mitchell and she said my dog would not have lasted another 24hrs...again my apologys to VCA they were right...
Lisa Antcliff
20 Jan 2016
REPORT
This hospital saved my dog Lucy's life after she had repeated seizures. She stayed for two days had emergency treatment and was sent home with medication.After authorizing anything to save her, I was ...
This hospital saved my dog Lucy's life after she had repeated seizures. She stayed for two days had emergency treatment and was sent home with medication.After authorizing anything to save her, I was shocked how affordable it was. I am so grateful. Dr. Tyler is a class act. My dog Tiger went in recently with a disc problem he is 11. I was fortunate to see Dr. Tyler again. It has been 12 hours and he is doing well. Can not thank this place enough. They called the next day to check in on him. I am impressed.
Kim Hamilton
3 Dec 2015
REPORT
This review comes a bit late.. but we have used this facility for years now. It seems most of our vet emergencies occur after hours or on the weekends (of course!) I took my Aussie Shep mix here aft...
This review comes a bit late.. but we have used this facility for years now. It seems most of our vet emergencies occur after hours or on the weekends (of course!) I took my Aussie Shep mix here after a Sunday afternoon rattlesnake bite. They were efficient, knowledgeable, and gave me the info I needed to know. Expensive? Heck yeah... but the cost of anti-venin is the driving issue, and these days it runs around $1000 dose anywhere (I paid $800 then for each of the 3 doses she needed). Plus I could count on the fact that they had it in stock, and the wait time would be nil.
We also took our aging and suffering (stroke) Aussie there to be euthanized at about 3 AM on morning. They could not have been more compassionate. They gave us time with him, both before and after. Cost was comparable to our regular vet... maybe even the same.
I think your attitude affects how you're treated anywhere. I will gladly use the Center for any and all emergencies. We're in Deerhorn Valley, so this is our closest option during off-times. And I'm glad for it.
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(619) 444-4246
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Monday
Mon
08:00AM-18:00PM
Tuesday
Tue
08:00AM-18:00PM
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Wed
08:00AM-18:00PM
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08:00AM-18:00PM
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VCA Animal Medical Center of El Cajon
El Cajon, California
General Info
VCA Animal Medical Center of El Cajon is open 24 hours for both routine and emergency veterinary services. We offer a wide range of primary care, preventive care & advanced care services for cats & dogs. We also offer grooming services including baths & nail trimming as well as pet boarding.At VCA Animal Medical Center of El Cajon, our goal is to continuously improve the quality of life of our patients and the well-being of our community by providing high quality veterinary health care that exceeds our clients’ expectations. Our staff is devoted to providing the best medical, surgical, and emergency veterinary care available.VCA Animal Medical Center of El Cajon combines a state-of-the-art veterinary hospital with medical and surgical expertise to optimize the treatment options for your pet. We believe that medical care does not end with a doctor’s visit, but also includes preventive health and hygiene. That is why we also offer complete grooming and boarding facilities as well.VCA Animal Medical Center of El Cajon is open 24 hours for both routine and emergency veterinary services. We offer a wide range of primary care & advanced care services for cats & dogs including:• Allergy and Itchy Skin Relief• Dental Care• Dental X-Rays• Dentistry• Diabetes Treatment• Flea & Tick Control• Full Diagnostic Services• General Surgery• Geriatric Medicine• Health Certificates• Health Exams• Hospitalization• Immunizations• In-house Laboratory, Pharmacy and Surgical Suite• Internal Medicine• Intensive Care• Isolation Ward• Microchipping• Nutrition Services• Oxygen & Transfusion Therapy• Pain Management• Parasite Control• Radiology• Rehabilitation Services• Routine Surgeries• Senior Wellness• Spays and Neuter• Vaccinations• Weight Management Program• Wellness ExamsWe also offer grooming services including baths & nail trimming as well as pet boarding.Please call us today for inquiries about our veterinarian, boarding and grooming services or to schedule your pet’s appointment.
Business Hours
Monday
08:00AM-18:00PM
Tuesday
08:00AM-18:00PM
Wednesday
08:00AM-18:00PM
Thursday
08:00AM-18:00PM
Friday
08:00AM-18:00PM
Popular Hours
6a
12p
6p
12a
{{getPopularHourTime(item.time)}}
No data for {{popularHourDay.text}}
Closed on {{popularHourDay.text}}
Reviews
bethany herrin
11 Jul 2018
I've been having problems for years but July 10, 2018 was the last straw. I brought my daughters cat in. His eye was swollen shut and leaking fluids. After waiting over two hours I finally asked how m...
I've been having problems for years but July 10, 2018 was the last straw. I brought my daughters cat in. His eye was swollen shut and leaking fluids. After waiting over two hours I finally asked how much longer, they couldn't tell me. She asked to see my cat and said his eye is open a little it's not an emergency. I left and the next day went to another vet. He had an emergency eye surgery. I will only be back to pick up the medical records. Going to a different vet now.
Cicely Suarez
10 Jul 2018
This has been my vet office for well over a decade, but I'm thinking about finding another. I'm not sure if there are staffing issues they are trying to fix, but I waited (as a walk in) for two and a...
This has been my vet office for well over a decade, but I'm thinking about finding another. I'm not sure if there are staffing issues they are trying to fix, but I waited (as a walk in) for two and a half hours without even getting in an exam room before I gave up and left. I understand I didn't have an appointment, but in all that time no one updated me on the wait times at all. The next time I needed the vet I called to ask how long the wait was and was told they weren't taking walk ins because they didn't have a doctor. Maybe these were isolated incidents, but if not I hope they can fix these issues because they had always been a reliable vet office previously.
Meredith Munger Stowers
26 Jun 2018
Over the last 2 years, everything has become completely unorganized with very long waits, different staff coming in and out, and no coordination. But the final straw came when I went to put my sick o...
Over the last 2 years, everything has become completely unorganized with very long waits, different staff coming in and out, and no coordination. But the final straw came when I went to put my sick old cat to sleep. It was traumatic anyway, and I called ahead. Even so, We waited and hour and a half very upset. At one point, the doctor came in and demanded to know why I would put the cat down instead of save her. I asked if she had read the chart ( which she hadn't) because they had told me at the previous visit they could never operate on her, she was too sickly, and coming to the end. Major guilt trip. Then she came back 45 minutes later to say I was right and we put the cat to sleep.
Cyndi Solis
16 Jun 2018
Love my vets... they are great for my 3 dogs! Vet techs are always nice and helpful!
Tracie Deal
13 Jun 2018
This place has very disrespectful staff. And don't have professional staff working here. Brought a friends dog in and was told the dog was healthy blood work was good and the next day the dog pasted a...
This place has very disrespectful staff. And don't have professional staff working here. Brought a friends dog in and was told the dog was healthy blood work was good and the next day the dog pasted away. I feel they don't take enough time to examine the animals before the discharge them. Then charges you a outrageous price.
Mariecris Fontanares
23 May 2018
Very dissatisfied and disappointed on May 15, 2018. I brought my dog Princess and they did X-ray and the finding was bladder stone and UTI. Dr. Ashbaugh gave a prescription food to dissolved the ston...
Very dissatisfied and disappointed on May 15, 2018. I brought my dog Princess and they did X-ray and the finding was bladder stone and UTI. Dr. Ashbaugh gave a prescription food to dissolved the stone. Unfortunately, I came 3 times the food is not ready yet and they order a wrong food .
The bad thing is they called me 3 times that the food is ready to be pick up. May 21st I came back again and still not ready I was so upset because I need the food for my dog. Princess is still bleeding when she pee.
The staff can't figure out what kind of food it is. SD something . To make the story short I pull out all the records of my dogs and I told them I will find a better place and a better VET. I will not come back again and I would not recommend to any of friends, family and co- worker.
If only I was allowed to give Zero I would. I paid over $200 fees for nothing I was not happy with the VCA customer service was bad. Can you blame me ??
Susan Costa
16 May 2018
Staff are great and helpful. Dr's are compassionate and understand the need to balance care for a beloved pet and the need to contain costs.
lissa cota
22 Apr 2018
Had to bring my Charlie in emergency visit only had a limited amount $$ on me technicians generous to give Charlie his fluids with no extra cost thank you VCA
Sash Walker
11 Apr 2018
Sadly we brought our dog in at 2am and she passed away just a few minutes later. She was very sick and old and it was inevitable.
The staff had her comfortable immediately and gave us a full assessme...
Sadly we brought our dog in at 2am and she passed away just a few minutes later. She was very sick and old and it was inevitable.
The staff had her comfortable immediately and gave us a full assessment of her situation. We were given as much time as we needed to say goodbye and stay with her until the end. Then we were given more time if we needed.
They asked as few questions as possible and helped us through the cremation process. When we picked up her remains there was a nice package of extras. The staff member too us to a private room to give them to us and Wes very kind and consoling.
A week later we received a sweet card from the staff as well.
We felt very cared for and that they understood the terrible pain we were in.
The costs were minimal, which surprised us.
I am incredibly grateful for the kindness at one of the worst moments in my life.
Ashley Nondorf
10 Mar 2018
So far this place is terrible. It's huge which may seem awesome but so far the people at the front desk were short and rude. I was asked to be 15 minutes early for my first time appointment. I was 20 ...
So far this place is terrible. It's huge which may seem awesome but so far the people at the front desk were short and rude. I was asked to be 15 minutes early for my first time appointment. I was 20 minutes early and was not even spoken to except to be skipped on the list for someone who was running late. I have yet to fill out paperwork. It's now 20 minutes past my appointment time and we have finally been weighed and shown a room. I really hope my experience here improves because I used VCA in point Loma forever and loved it.
Sandy Hill
26 Feb 2018
These folks provided amazing service for my family’s dog “Red” who passed. The level of compassion they offered to my stepdad and his dog was amazing. I am grateful for Dr. Nicole and her team.
We a...
These folks provided amazing service for my family’s dog “Red” who passed. The level of compassion they offered to my stepdad and his dog was amazing. I am grateful for Dr. Nicole and her team.
We also ended up cremating through them and the process and presentation was just wonderful.
Thank you for your help.
Jennifer Wiley
25 Jan 2018
I used to love this place and trust their vets opinions. Since they became a VCA managed facility their best vets never seem to be working or are no longer on staff. In fact the vet they have pictured...
I used to love this place and trust their vets opinions. Since they became a VCA managed facility their best vets never seem to be working or are no longer on staff. In fact the vet they have pictured isn't even there. I also think it's vital for a 24 hour emergency hospital have a vet there 24 hours a day.
Marc Fulbright
1 May 2017
Love this place, they are quick and efficient. Always take excellent care of my dog and my cat. They do not push needless tests, procedures or medication. Have a walk in service for vaccinations with ...
Love this place, they are quick and efficient. Always take excellent care of my dog and my cat. They do not push needless tests, procedures or medication. Have a walk in service for vaccinations with minimal weight.
Katherine Moore
29 Apr 2017
Excellent experience Took my 8 year old bulldog on a Friday evening for a paw infection. I was taken back to an exam room within 10 minutes of checking in. Waited less than 5 for the vet. She (the...
Excellent experience Took my 8 year old bulldog on a Friday evening for a paw infection. I was taken back to an exam room within 10 minutes of checking in. Waited less than 5 for the vet. She (the vet) was very sweet and knowledgeable. She was very familiar with bulldogs and all their illnesses. She was very gentle was his sensitive paw. I really liked that they priced all recommended treatments in writing and reviewed it with me prior to performing them. I did not feel pressured to do anything that I didn't want to do- it was a very easy discussion. The vet techs were amazing! They loved my dog and he loved them. When he came back from the treatment area, he was a happy pup! The vet discussed everything and I got detailed explanations on his medications and follow-up! Check out was a breeze and they give military discounts!! I was very happy and so was my dog!
Jesse Loftus
18 Apr 2017
Extremely helpful and very affordable. They're also one of the few vets that don't try to sell you all kinds of extra treatments and medications just to make an extra buck
Lance Stratton
4 Apr 2017
5 stars for being open 24 hours. They take good care of your pet, but be ready to pay for it... not cheap especially after hours. They also have a boarding service on site... again with 24 hour acce...
5 stars for being open 24 hours. They take good care of your pet, but be ready to pay for it... not cheap especially after hours. They also have a boarding service on site... again with 24 hour access. If you get called out of town on a moments notice, these guys can save the day. Staff is very nice and have always given us good service.
Melissa Perez
23 Mar 2017
There are no words to describe how thankful we chose this hospital when bringing our puppy in. He is only 9 weeks old and something was "off". After he vomited, I brought him into emergency care to fi...
There are no words to describe how thankful we chose this hospital when bringing our puppy in. He is only 9 weeks old and something was "off". After he vomited, I brought him into emergency care to find out he had Parvo. The doctor quoted me what he thought the treatment would cost with no guarantee he would make it. He anticipated he would need 3-4 days of 24 hour care. We decided to proceed. What was supposed to be 3 or 4 days turned into 7. Our puppy went from several days of no improvement to a complete 180 and made it! They saved his life. When I came to pick him up, scared of the total, it was still within the range the doctor quoted. I couldn't believe it. I must have called every 4 hours for the last week, looking for an update. EVERYONE was helpful, polite, considerate of what we were going through. They never hesitated to personally check on him and update me, every time I called. I cannot give enough thanks for saving our dogs life. THANK ALL OF YOU AT VCA!!!!!
melanie clark
14 Jan 2017
The vets here are great. The wait is horrible. The prices are expensive. The office staff are extremely unorganized. Always have taken my dogs here 20+ years and now feel it's time to find a new vet o...
The vets here are great. The wait is horrible. The prices are expensive. The office staff are extremely unorganized. Always have taken my dogs here 20+ years and now feel it's time to find a new vet office.
Tammie Loya
11 Dec 2016
Dr Hampel is a very good doctor! She is very professional and personal. Takes the time to answer our questions and concerns. She is never in a hurry to get to the next patient.
jeremy aronowitz
9 Dec 2016
Dr. Bowman saved my dog's life for which I will be eternally grateful. Brought him in at 9 weeks with a bad case of parvo. Her quick action and direct honest approach to the problem and what needed to...
Dr. Bowman saved my dog's life for which I will be eternally grateful. Brought him in at 9 weeks with a bad case of parvo. Her quick action and direct honest approach to the problem and what needed to be done saved my puppies life. He was well advanced when we brought him on Thursday and by Monday afternoon I had a well recovered and happy pup.
Christina MALINOSKI
15 Nov 2016
My vet ROCKS ! She is very knowledgeable and willing to learn more. I have a Sharp Pei and they are truly a different animal. So what works on most dogs and lab results mean and do totally different t...
My vet ROCKS ! She is very knowledgeable and willing to learn more. I have a Sharp Pei and they are truly a different animal. So what works on most dogs and lab results mean and do totally different things! MY fur baby Zen has kidney disease! No small issue and is treated very different in Pei then other dogs. SHE IS SO AWESOME AND WILLING TO HELP ZEN SHE CONNECT WITH A PEI SPECIALIST IN NEW YORK!! That is a huge favor and a lot to ask of a very qualified vet! But she was willing! Zen is on all human med to make it more complicated!!!
I would definitely bring my other dogs in and any future Pei I rescue!! Go Dr.D'angelo!!!!
With her permission I would add her name to the list of qualified Sharp Pei vets! !! They are so very rare and many claim to know the breed.
kayla garcia
19 Sep 2016
Very disappointed tonight. Went in with my baby angel. Waited about an hour because there were emergencies ahead of us which was fine and understandable. The staff was amazingly friendly which I loved...
Very disappointed tonight. Went in with my baby angel. Waited about an hour because there were emergencies ahead of us which was fine and understandable. The staff was amazingly friendly which I loved but the problem was paying for an exam that consisted of 2 minutes talking to the vet and my kitty being weighed. She didn't even look at my cat's eye where the issue was. Needless to say we left and are going to see our primary vet tomorrow morning. That was $70 and over an hour of waiting for nothing. I don't think I should've paid that when all that happened was weighing and 2 minutes of a talk.
Renee Luna
22 Apr 2016
Dr Richard Johnson is the best and now we have Dr Jacqueline Johnson who is tops in our book and family. She is great with our miniature Schnauzers. We trust them both completely. Also, the groomer...
Dr Richard Johnson is the best and now we have Dr Jacqueline Johnson who is tops in our book and family. She is great with our miniature Schnauzers. We trust them both completely. Also, the groomers especially "Ann" and the other sweet ladies treat our dogs with so much heart! The front office folks and techs are sincere and very caring. The dental hygienist Christina was attentive to my concerns and she was who I needed at the right time. Big kudos to the team!
Susan Linsley
20 Mar 2016
This review is a bit late, but we took our 2 year old Bubblegum Kitty in for what turned out to be a urinary blockage. We didn't have much money, but the staff did everything they could possibly do f...
This review is a bit late, but we took our 2 year old Bubblegum Kitty in for what turned out to be a urinary blockage. We didn't have much money, but the staff did everything they could possibly do for Bubblegum's condition. During the next few days, I made several phone calls to ask questions and I always received a response and was treated with dignity. Bubblegum seemed to be doing fine, but, unfortunately, he passed away on December 31. We miss him terribly, but we got another 11 days to spend with our fur baby. We just want to thank everyone at VCA for treating us with such respect and for doing everything possible to help Bubblegum.
The Moof1952
15 Mar 2016
well, saturday i took my papillion to them and i was initially kinda put off by the vet there,she did a quick exam and suspected Addisons from those findings, vet seemed mad when i didn't fork over $4...
well, saturday i took my papillion to them and i was initially kinda put off by the vet there,she did a quick exam and suspected Addisons from those findings, vet seemed mad when i didn't fork over $450.00 to do more testing so we left,she cont to worsen and wound up going to ER vet in La Mesa as she cont. to worsen on sun.ER vet was excellent she did labs and immediately said labs indicate Addissons crisis. they gave her treatment and saved her life, so my apologys to VCA vet.she was right maybe her approach was wrong or maybe i'am an idiot, f/u today with Dr.Mitchell and she said my dog would not have lasted another 24hrs...again my apologys to VCA they were right...
Lisa Antcliff
20 Jan 2016
This hospital saved my dog Lucy's life after she had repeated seizures. She stayed for two days had emergency treatment and was sent home with medication.After authorizing anything to save her, I was ...
This hospital saved my dog Lucy's life after she had repeated seizures. She stayed for two days had emergency treatment and was sent home with medication.After authorizing anything to save her, I was shocked how affordable it was. I am so grateful. Dr. Tyler is a class act. My dog Tiger went in recently with a disc problem he is 11. I was fortunate to see Dr. Tyler again. It has been 12 hours and he is doing well. Can not thank this place enough. They called the next day to check in on him. I am impressed.
Kim Hamilton
3 Dec 2015
This review comes a bit late.. but we have used this facility for years now. It seems most of our vet emergencies occur after hours or on the weekends (of course!) I took my Aussie Shep mix here aft...
This review comes a bit late.. but we have used this facility for years now. It seems most of our vet emergencies occur after hours or on the weekends (of course!) I took my Aussie Shep mix here after a Sunday afternoon rattlesnake bite. They were efficient, knowledgeable, and gave me the info I needed to know. Expensive? Heck yeah... but the cost of anti-venin is the driving issue, and these days it runs around $1000 dose anywhere (I paid $800 then for each of the 3 doses she needed). Plus I could count on the fact that they had it in stock, and the wait time would be nil.
We also took our aging and suffering (stroke) Aussie there to be euthanized at about 3 AM on morning. They could not have been more compassionate. They gave us time with him, both before and after. Cost was comparable to our regular vet... maybe even the same.
I think your attitude affects how you're treated anywhere. I will gladly use the Center for any and all emergencies. We're in Deerhorn Valley, so this is our closest option during off-times. And I'm glad for it.
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