Took my cat to the Phoenix office when I noticed a black spot in his eye. They recommended laser surgery. It was expensive, but went smoothly. Unfortunately the spots recurred and they recommended tha... Read More
Took my cat to the Phoenix office when I noticed a black spot in his eye. They recommended laser surgery. It was expensive, but went smoothly. Unfortunately the spots recurred and they recommended that the eye be removed. This was a big decision, and another big expense, but they were all very supportive. Dr. Barrett took the time to explain everything to me. The vet techs and front office staff were all very nice and took the time to make follow up calls after the surgeries. As soon as the pathology report came back they called with the results: Melanoma. Stage 1, so we caught it early and my cat has a good prognosis. Please don't ignore any irregularities in your pets' eyes--bring them here for a check up. Read Less
A G.
30 Jan 2017
REPORT
Excellent customer service. They took the time to explain everything they were doing and made sure we understood what they were saying.
Carol Kemp Winter
23 Nov 2016
REPORT
I was very impressed with the friendly staff. Most of all I appreciate the gentle caring and clear expertise I witnessed in handling the eye examination on my very frightened little dog. The room ambi... Read More
I was very impressed with the friendly staff. Most of all I appreciate the gentle caring and clear expertise I witnessed in handling the eye examination on my very frightened little dog. The room ambiance and their voices were so soothing, I was almost mesmerized myself! Read Less
Simona Zannetti
13 Nov 2016
REPORT
Excellent communication and world class treatment provided by Dr. Burwell and her staff. Our pet undergone cataract surgery with an excellent outcome. We are very lucky to have them in Santa Rosa!
Stephanie Graham
10 Nov 2016
REPORT
I really enjoyed working with the staff at the Santa Rosa Eye Care for animals. Everyone was very friendly and helpful! Dr. Burwell is amazing! she has the perfect blend of professionalism and being f... Read More
I really enjoyed working with the staff at the Santa Rosa Eye Care for animals. Everyone was very friendly and helpful! Dr. Burwell is amazing! she has the perfect blend of professionalism and being friendly. she was great at explaining the process and the recovery. She was great with my dog and that makes me happy. Read Less
Wanda Brazeal
30 Sep 2016
REPORT
A amazing bunch of people!! My Harley was treated like A king. I could tell by the patience and gentleness of no only the amaxng Dr. but the rest of the staff as well. I was realllyyy!!! Worried and t... Read More
A amazing bunch of people!! My Harley was treated like A king. I could tell by the patience and gentleness of no only the amaxng Dr. but the rest of the staff as well. I was realllyyy!!! Worried and they were so gr8 I felt t easein no time at all. I honestlycant say enough about these wonderful people. Best!! Place I have ever!! taken my fur baby for care. Read Less
Maureen Roman
20 Sep 2016
REPORT
Very caring and professional doctors and staff. They were able to save my dogs infected eye when my regular Vet thought the eye might not be able to be saved......
Peter Lopez
25 Aug 2016
REPORT
What an amazing Doctor (Dr Urbanz), technician and facility. Rocco is not an easy patient to deal with and really only loves a few people. They were kind and gentle, professional and put a very upse... Read More
What an amazing Doctor (Dr Urbanz), technician and facility. Rocco is not an easy patient to deal with and really only loves a few people. They were kind and gentle, professional and put a very upset owner at ease. Fantastic place! Read Less
Jessica Gordon
24 Aug 2016
REPORT
Dr. Norman and the entire staff is amazing! You can see the love they all has for animals and the compassion for pet parents is top notch. Thank you so much for taking care of my Buttercup!
Dennis Segura
20 Jul 2016
REPORT
Excellent eye care for pets in the Albuquerque office, They helped my Red Heeler Capone keep his sight in one eye after losing vision completely in one eye! He lived a long healthy life and was a beau... Read More
Excellent eye care for pets in the Albuquerque office, They helped my Red Heeler Capone keep his sight in one eye after losing vision completely in one eye! He lived a long healthy life and was a beautiful companion! These people are caring, professional and treat your pet with respect and wonderful care. A special shout out to Dr. Gavin Kennard, DVD! Again, thank you! Read Less
Simon Molloy
14 Jun 2016
REPORT
Good thorough eye examinations.
Michele Miller
10 May 2016
REPORT
I have a big bug eye Boston terrier who is in here a lot! He is always poking and scratching his eye. The eye care you get here is far superior to what you would get from a general vet. I always call ... Read More
I have a big bug eye Boston terrier who is in here a lot! He is always poking and scratching his eye. The eye care you get here is far superior to what you would get from a general vet. I always call eye care first for all eye issues. I get into a room fast. My exams go fast. I get checked out fast. It's a great low stress environment for my dog. The staff is friendly and knows my dog well. I also feel the prices are reasonable for being a specialist! I never feel like I'm going in debt over my dogs special eye needs. I'm so happy I found Dr.Burwell! Read Less
K Watson
14 Oct 2015
REPORT
Rici S.
9 Jan 2015
REPORT
I volunteer with a nonprofit wildlife rescue and head the squirrel team. This season we have a nonreleaseable squirrel who has a pretty crazy eye issue. The team here has been amazing with every aspec... Read More
I volunteer with a nonprofit wildlife rescue and head the squirrel team. This season we have a nonreleaseable squirrel who has a pretty crazy eye issue. The team here has been amazing with every aspect of their care of Earl the Squirrel and their customer service.Every time I've called they have remembered us and seemed genuinely excited to have us back. I know this isn't just us, because I've heard them answer each call this way when I've sat in the waiting room before our appointments. I've also seen people walk in without their pets and the staff knew them immediately. They go above and beyond to build relationships with their clients. I woke up one morning and Earl's eye looked red. I was tired and thought it was just glare. When I came home later that day, it was apparent that Earl's eye was in fact very red. It seemed to be filled with blood. I called over to check in and the staff said not to worry and they'd consult the vet. I got a call back 10 minutes later and they told me what the vet thought it was. They reassured me that it was not a problem and that Earl was not in pain. But, they went above and beyond. Despite my appointment in 5 days, they said to come in the next morning just to be sure. Their appointments get filled up, so I was really appreciative they squeezed us in. We went the next day and the doctor confirmed their hypothesis and that Earl wasn't in pain.Quite simply, they are amazing! If your pet needs eye care, you should check them out. Read Less
Took my cat to the Phoenix office when I noticed a black spot in his eye. They recommended laser surgery. It was expensive, but went smoothly. Unfortunately the spots recurred and they recommended tha... Read More
Took my cat to the Phoenix office when I noticed a black spot in his eye. They recommended laser surgery. It was expensive, but went smoothly. Unfortunately the spots recurred and they recommended that the eye be removed. This was a big decision, and another big expense, but they were all very supportive. Dr. Barrett took the time to explain everything to me. The vet techs and front office staff were all very nice and took the time to make follow up calls after the surgeries. As soon as the pathology report came back they called with the results: Melanoma. Stage 1, so we caught it early and my cat has a good prognosis. Please don't ignore any irregularities in your pets' eyes--bring them here for a check up. Read Less
A G.
30 Jan 2017
REPORT
☆☆☆☆☆
REPORT
Excellent customer service. They took the time to explain everything they were doing and made sure we understood what they were saying.
Carol Kemp Winter
23 Nov 2016
REPORT
☆☆☆☆☆
REPORT
I was very impressed with the friendly staff. Most of all I appreciate the gentle caring and clear expertise I witnessed in handling the eye examination on my very frightened little dog. The room ambi... Read More
I was very impressed with the friendly staff. Most of all I appreciate the gentle caring and clear expertise I witnessed in handling the eye examination on my very frightened little dog. The room ambiance and their voices were so soothing, I was almost mesmerized myself! Read Less
Simona Zannetti
13 Nov 2016
REPORT
☆☆☆☆☆
REPORT
Excellent communication and world class treatment provided by Dr. Burwell and her staff. Our pet undergone cataract surgery with an excellent outcome. We are very lucky to have them in Santa Rosa!
Stephanie Graham
10 Nov 2016
REPORT
☆☆☆☆☆
REPORT
I really enjoyed working with the staff at the Santa Rosa Eye Care for animals. Everyone was very friendly and helpful! Dr. Burwell is amazing! she has the perfect blend of professionalism and being f... Read More
I really enjoyed working with the staff at the Santa Rosa Eye Care for animals. Everyone was very friendly and helpful! Dr. Burwell is amazing! she has the perfect blend of professionalism and being friendly. she was great at explaining the process and the recovery. She was great with my dog and that makes me happy. Read Less
Wanda Brazeal
30 Sep 2016
REPORT
☆☆☆☆☆
REPORT
A amazing bunch of people!! My Harley was treated like A king. I could tell by the patience and gentleness of no only the amaxng Dr. but the rest of the staff as well. I was realllyyy!!! Worried and t... Read More
A amazing bunch of people!! My Harley was treated like A king. I could tell by the patience and gentleness of no only the amaxng Dr. but the rest of the staff as well. I was realllyyy!!! Worried and they were so gr8 I felt t easein no time at all. I honestlycant say enough about these wonderful people. Best!! Place I have ever!! taken my fur baby for care. Read Less
Maureen Roman
20 Sep 2016
REPORT
☆☆☆☆☆
REPORT
Very caring and professional doctors and staff. They were able to save my dogs infected eye when my regular Vet thought the eye might not be able to be saved......
Peter Lopez
25 Aug 2016
REPORT
☆☆☆☆☆
REPORT
What an amazing Doctor (Dr Urbanz), technician and facility. Rocco is not an easy patient to deal with and really only loves a few people. They were kind and gentle, professional and put a very upse... Read More
What an amazing Doctor (Dr Urbanz), technician and facility. Rocco is not an easy patient to deal with and really only loves a few people. They were kind and gentle, professional and put a very upset owner at ease. Fantastic place! Read Less
Jessica Gordon
24 Aug 2016
REPORT
☆☆☆☆☆
REPORT
Dr. Norman and the entire staff is amazing! You can see the love they all has for animals and the compassion for pet parents is top notch. Thank you so much for taking care of my Buttercup!
Dennis Segura
20 Jul 2016
REPORT
☆☆☆☆☆
REPORT
Excellent eye care for pets in the Albuquerque office, They helped my Red Heeler Capone keep his sight in one eye after losing vision completely in one eye! He lived a long healthy life and was a beau... Read More
Excellent eye care for pets in the Albuquerque office, They helped my Red Heeler Capone keep his sight in one eye after losing vision completely in one eye! He lived a long healthy life and was a beautiful companion! These people are caring, professional and treat your pet with respect and wonderful care. A special shout out to Dr. Gavin Kennard, DVD! Again, thank you! Read Less
Simon Molloy
14 Jun 2016
REPORT
☆☆☆☆☆
REPORT
Good thorough eye examinations.
Michele Miller
10 May 2016
REPORT
☆☆☆☆☆
REPORT
I have a big bug eye Boston terrier who is in here a lot! He is always poking and scratching his eye. The eye care you get here is far superior to what you would get from a general vet. I always call ... Read More
I have a big bug eye Boston terrier who is in here a lot! He is always poking and scratching his eye. The eye care you get here is far superior to what you would get from a general vet. I always call eye care first for all eye issues. I get into a room fast. My exams go fast. I get checked out fast. It's a great low stress environment for my dog. The staff is friendly and knows my dog well. I also feel the prices are reasonable for being a specialist! I never feel like I'm going in debt over my dogs special eye needs. I'm so happy I found Dr.Burwell! Read Less
K Watson
14 Oct 2015
REPORT
☆☆☆☆☆
REPORT
Rici S.
9 Jan 2015
REPORT
☆☆☆☆☆
REPORT
I volunteer with a nonprofit wildlife rescue and head the squirrel team. This season we have a nonreleaseable squirrel who has a pretty crazy eye issue. The team here has been amazing with every aspec... Read More
I volunteer with a nonprofit wildlife rescue and head the squirrel team. This season we have a nonreleaseable squirrel who has a pretty crazy eye issue. The team here has been amazing with every aspect of their care of Earl the Squirrel and their customer service.Every time I've called they have remembered us and seemed genuinely excited to have us back. I know this isn't just us, because I've heard them answer each call this way when I've sat in the waiting room before our appointments. I've also seen people walk in without their pets and the staff knew them immediately. They go above and beyond to build relationships with their clients. I woke up one morning and Earl's eye looked red. I was tired and thought it was just glare. When I came home later that day, it was apparent that Earl's eye was in fact very red. It seemed to be filled with blood. I called over to check in and the staff said not to worry and they'd consult the vet. I got a call back 10 minutes later and they told me what the vet thought it was. They reassured me that it was not a problem and that Earl was not in pain. But, they went above and beyond. Despite my appointment in 5 days, they said to come in the next morning just to be sure. Their appointments get filled up, so I was really appreciative they squeezed us in. We went the next day and the doctor confirmed their hypothesis and that Earl wasn't in pain.Quite simply, they are amazing! If your pet needs eye care, you should check them out. Read Less