Comfortable waiting room, helpful receptionist. Relief areas for dogs outside. Professional & knowledgeable staff happy to answer questions. Nurse and Veterinary Doctor explained symptoms and possibilities related to our pet's illness. Unfortunately after x-ray & diagnosis, our pet had a degenerative terminal illness, and the only logical solution was to humanely euthenize (I decided). I deeply appreciate the patience and compassion shown by the Doctor, nurse and attending staff at Acacia. The sincerity and compassion spoke volumes to us. Read Less

Was sent here from the shelter for a free visit and totally fell in love! Staff is amazing, place is so clean and orderly. Paperwork is on point. They explain everything, answer all your questions and have a vet that is gorgeous and looks like Jeffrey Dean Morgan! Sign me up! Read Less

Such great service here they help my little pomeranian puppy get better lickety split before I knew it we were on our way home and she was all better the price is not high at all I was very amazing I was very shocked and the service was amazingly wonderful they're great with my animal they took great care of her and they held her very gently and like I said the price was great the located right off the freeway 2 and I have wonderful hours that you have an animal issue to take your animals to this place they do not charge you emergency prices they will charge you office regular business Saturday hours because they are open late so if your pet is sick please do not look this place over take the chance and call you will not be spending a grip of money just to heal your animal here Read Less

I always have a positive experience at VCA Acacia Animal Hospital in Escondido. It is consistently very clean inside and out and the overall atmosphere is cheery and upbeat. The staff are always friendly, helpful, and caring. Dr. Amy Lockwood is absolutely the best veterinarian my German Shepherd has ever had! She has helped manage her very complicated health condition in every way possible. Also, she has worked with me and my financial restrictions, which has been a real blessing. VCA Acacia Animal Hospital in Escondido is top-notch and Dr. Amy Lockwood is a 5-Star veterinarian!Read Less

Every person I came into contact with was very personable, helpful and caring. The facility was very clean and large and had no odor you'd expect of such a place. The vets were very knowledgeable and efficient. Great experience overall. Read Less

I have my dog at another vet now getting fixed from this vet's negligence. And my dog is going to lose an ear because of it, and hopefully that'll be the worst of it for her. This vet X-Rayed her back legs but her front one is broken. He stitched cartilage when cartilage doesn't heal once it's broken anyway. Not to mention I paid an outrageous amount of money for things that are being repaired by a vet that cares about the animal not the money. I have never been so disappointed and I have 6 dogs and am at a vet often for fox tails and such. I would never bring any animal here, they clearly hogepoge them back together knowing you'll have to come back to get more treatment. Read Less

Don't know about the doctors or the surgeons, but the administration staff is inept and non-communicative with one another. Brought our cat in for a UTI. Relatively common with older cats. Had to bring our cat to them two times because they couldnt get a urine sample to target the correct antibiotic. Gave her a super antibiotic that didn't do the trick. Second time got the sample and got the correct antibiotic. $1500 later. Ridiculous. Seems to work, but three days after the last of the antibiotic, cat is again peeing blood. Called and talked to the doctor to refill prescription. Said it would be ready that afternoon. I went to pick it up... Not ready. Doctor didn't communicate or staff didn't communicate with their pharmacy. Receptionist told me 5 minutes. After 20 minutes they tell me they don't have that medication in stock and I can get it at Costco. So go all the way there, waste my time, then all the way to deal with the zoo that is Costco. The only reason our cat will visit this place again is to finish this treatment of her UTI so we don't have to spend ungodly amounts of money somewhere else for a common infection in cats. After that, this place is off the list for any of our pets. Read Less

I would give zero stars if I could. I didn't even make it past the front desk because the receptionist was incredibly rude and interrupted my every sentence. I was trying to bring in my injured hen, and as I was explaining her issue, the receptionist interjects with "Lady, I just answer the phone." Unacceptable service. I will not be bringing any of my pets here. Read Less

My 95 lb. dog needed a tooth extracted and they quoted me $600.00 over the phone for the extraction. Well, I thought that was a bit on the high side but they said it was because he was a large dog! So I went ahead with the extraction. Took him in and was to pick him up later that same day. He looked fine and so I went to pay the bill, and they charged me $1,200.00!!! Why? Because he was a big dog and they needed more anesthesia! I had to pay it to get my dog back! A friend of mine has a 135 lb. dog that needed 4 teeth extracted and was only charged $400.00 TOTAL which included all work-ups and anesthesia! You think I got RIPPED OFF from Acacia... YES! Go to Pearson's Veterinary Office NOT Acacia.Read Less

I called Acacia Animal Hospital to get an estimate for spaying my 5 month old female kitty, I read some reviews that stated that this place is good and reasonable. The woman that answered the phone (can't remember her name) said she'd have to call me back shortly which she did. Here is the exact estimate she quoted to me: $67.00 exam $4.50 medical waste fee $73.00 lab $47.50 catheter $31.50 IV fluid $37.00 injection of syrenea (I probably spelled it wrong) $67.50 laser equipment usage charge $18.50 bear hugger heating pad usage charge $159.50 spay surgery $23.70 e - collar =$529.70 base price, that's with no complications requiring additional charges She also said if I wanted to get my cat micro chipped it would be an additional (optional) $54.00 for an injection for pain medication (not the micro chip itself, but for the pain that would be inflicted on her during insertion of the chip....even though she would already be under anesthesia, which is why the woman said it would be a good time to do it in the first place) I didn't get the price of the actual micro chip She went on to say that of course the bear hugger heating pad and the IV fluids and pain shots were optional (It's the owners choice, if they care about their snuggly furry "family member" enough to make sure they are comfortable and warm or just want to be cheap and make the furry little companion suffer and shiver), up to me. So I decided they must be much more interested in money than the care of my little furry family member and called another vet who, for $101.00 will spay my kitty INCLUDING pain meds during and after surgery and antibiotics AND give her a shot of the vaccinations she needs. The one star rating is not because their work is bad, I have no idea because I never got that far, I just think her price quote was rediculous. Read Less