Having just moved to Fallbrook, I needed to take my 12 year old male to a Vet due to his peeing everywhere. First off, when I walked into the office, I was not even acknowledged at all. I signed in,... Read More
Having just moved to Fallbrook, I needed to take my 12 year old male to a Vet due to his peeing everywhere. First off, when I walked into the office, I was not even acknowledged at all. I signed in, and then handed some forms to fill out with even saying thank you for coming into our hospital. Dr. Nissan was okay, but kept saying I am sorry which is was very annoying. I had arranged for a donation to help me pay my bill, and that donation was called int eh day before. Whoever took that call, lost all of the information, and I had to track down the agency while I was at the office so I could get my dog and leave. Also, when the bill was handed to me, it was wrong, and I had to be firm to get it corrected. I tried to a hold of the doctor to get the results of the tests, and I had to call in 4 times. Some of the staff is just plain rude. Now I am trying to get my pet back in to get ex-rays performed, and they do not perform ex-rays on Saturdays. Give me a break. Once I get the ex-rays done, that will be last visit that I will have to this hospital. No people skills and only care about the MONEY!!! Read Less