If I could give -1,000,000, I would. The vets may be great here, but the staff isn't. I brought my dog here Monday for the second time. They were rude the first time (both checking in and out), but I ... Read More
If I could give -1,000,000, I would. The vets may be great here, but the staff isn't. I brought my dog here Monday for the second time. They were rude the first time (both checking in and out), but I thought maybe I should try it again. BIG MISTAKE. I was cut off the minute I walked in with a rude "I'll be with you when I'm done" (with another client) when I said I was there to check my dog in. Another dog came in very ill (I hope he is okay) with diaherria. Instead of cleaning it up, they made my dog and I walk around it and the poor dog (when I said twice, I would wait until they cleaned it up). I was also chewed out over the dog supposedly urinating on his bedding the last time (which I was NEVER informed about). He is older, but he has never done that in my home or at any other boarder. That tells me they aren't walking him enough and that the dogs are left alone far too long. My dog couldn't get out of there fast enough (and I was handed a bag of blankets he had peed on). I will NEVER take him there again. The staff I dealt with shouldn't work in an environment with animals (or people). They treat both poorly. I got on the phone immediately yesterday morning & was referred to a wonderful place: The Local Bark. What a difference in professionalism! If you want a place that is well-staffed, CLEAN, and extremely professional (as well as playtime all-day), I found a wonderful place: The Local Bark. Only a few dollars more. They don't charge for playtime, meds, no mandatory check-out time, and they even do training. They are their from 5:30 AM until 8:30 PM. The Owner, Mark went far beyond what is required to get my boy in. He called my vet (and even the pet store to get the number for their mobile shot clinic) to get his information so I could get him in ASAP. This is where you should go (and I will go when I'm in town from now on). Read Less