Very helpful and great customer service. Great with animals
nicole salse
31 May 2018
REPORT
Love this place. About 3 months ago we welcomed a yorkiepoo into our family. Took her to Dr. Lee and got her first set of shots for an extremely reasonable cost. About 3 weeks ago our little rambuncti... Read More
Love this place. About 3 months ago we welcomed a yorkiepoo into our family. Took her to Dr. Lee and got her first set of shots for an extremely reasonable cost. About 3 weeks ago our little rambunctious baby jumped out of my daughters hands and landed on her paw in the manner that had me rushing her to the vet. Dr. Lee was amazing and again extremely reasonably priced. One more week to see if our baby is ready to remove her splint. Finding a vet is like finding a hairstylist. You will never go anywhere else unless its an absolute emergency. While the office is open during lunch hours, call and confirm the time when Dr. Lee will be back in. Just as every other person, she needs to take a lunch too. Lol Read Less
Manny Mota
14 May 2018
REPORT
Daughter taking over for father always been taking care of my Dogs for years 20 or more
Karen McPherson
2 May 2018
REPORT
Dr. Lee is outstanding! She is caring and devoted to her pet patients and their families. Her staff is friendly and so helpful. My babies are in the best hands when I bring them in. I would HIGHLY rec... Read More
Dr. Lee is outstanding! She is caring and devoted to her pet patients and their families. Her staff is friendly and so helpful. My babies are in the best hands when I bring them in. I would HIGHLY recommend her to anyone. Read Less
Sicarius CaneCorso
27 Mar 2018
REPORT
I have taken my Cane Corso dogs here for a year now, from shots to emergency C section, Hornet sting while female pregnant, puppies sick , you name it I have spent a good while bring my furry family h... Read More
I have taken my Cane Corso dogs here for a year now, from shots to emergency C section, Hornet sting while female pregnant, puppies sick , you name it I have spent a good while bring my furry family here and I LOVE THEM HERE! Dr lee and whole staff love from SicariusCaneCorso. Read Less
Joseph Gim
23 Feb 2018
REPORT
My cocker spaniel is 15 years old this year and thanks to Dr. Lee and the Humane Animal Hospital staff, she's still very healthy! Thank you!
Jessica Davidson
4 Feb 2018
REPORT
I had to put my dog down today. Was heart breaking but knew it was the right choice. The dr and staff were so sweet! I'll be coming here from now on!
Anissa Campa
28 Sep 2017
REPORT
The staff and vet are extremely friendly and helpful! I brought in my cat for a huge dog bite on her neck and was very nervous about what they were going to tell me and how much it would cost. The vet... Read More
The staff and vet are extremely friendly and helpful! I brought in my cat for a huge dog bite on her neck and was very nervous about what they were going to tell me and how much it would cost. The vet checked her out and was able to stitch her up right then and there! She gave me antibiotics and my cat was healed in a week! I'm so thankful for their services and will continue to trust them with my pets. Read Less
Danielle D.
1 Jul 2017
REPORT
I love that they are open on Sundays!! That was great to find out, I did my want to have to take our dog to an emergency hospital. After reading reviews about great staff and great fair prices we chos... Read More
I love that they are open on Sundays!! That was great to find out, I did my want to have to take our dog to an emergency hospital. After reading reviews about great staff and great fair prices we chose to come here over another vet we found to be open today, I'm glad we did!! Dr. Lee was quick, efficient and upfront with the pricing. We left our dog for a couple hours for her to remove an embedded fox tail, and he was ready when she said he would be. It is a little small waiting area, but that doesn't take away from the great service. We will be repeat customers for sure! Read Less
Mike M.
12 May 2017
REPORT
These people are great. I've been taking my dogs and my aunts cats here. They are fairly priced and do a great job. The vet knows her stuff and takes care with each animal. I would definitely recommen... Read More
These people are great. I've been taking my dogs and my aunts cats here. They are fairly priced and do a great job. The vet knows her stuff and takes care with each animal. I would definitely recommend using them. Read Less
Hector Pineda
1 May 2017
REPORT
Very great place I had to put my dog down last month and they were very caring and kind very sweet to the situation I recommend this place
Young O.
4 Apr 2017
REPORT
I've been here twice with Merlin and I was met with friendly staff and a VERY caring doctor. Dr. Esther took the time to answer all of my questions. Her love of animals is apparent, I will definitely ... Read More
I've been here twice with Merlin and I was met with friendly staff and a VERY caring doctor. Dr. Esther took the time to answer all of my questions. Her love of animals is apparent, I will definitely be back again. Read Less
Theresa C.
25 Feb 2017
REPORT
I've been going there off and on for the last 13 years. I have never really had a bad experience there. My boxer of 13 years passed away on a Sunday at 9 p.m. Dr. Lee called me and I thanked him and a... Read More
I've been going there off and on for the last 13 years. I have never really had a bad experience there. My boxer of 13 years passed away on a Sunday at 9 p.m. Dr. Lee called me and I thanked him and asked why he was there so late. He said he was worried. I went to see her the next morning she looked peaceful with her pink blanket. I had my first encounter with his daughter last week as a veterinarian and she's awesome. Read Less
Aisha R.
31 Jan 2017
REPORT
I desperately needed a veterinarian for my 2 year old pit bull who was extremely sick and weak and did not get better after taking him to a Vet in Rancho Cucamonga. I was referred to Dr Lee by a neigh... Read More
I desperately needed a veterinarian for my 2 year old pit bull who was extremely sick and weak and did not get better after taking him to a Vet in Rancho Cucamonga. I was referred to Dr Lee by a neighbor and I am so glad she was there. Although she couldn't pin point to what was exactly wrong with my puppy, she showed compassion, understanding, and was very caring to my dogs needs. I liked that she was clear to understand with her instructions and that she provided options in regards to treatments. Price was fair compared to other places as well. Also, shout out to the ladies in the front. You girls are so nice! I thank you from the bottom of my heart on how understanding you were to me and my dog's breed. No pit bull discrimination. And lastly, thank you Dr Lee for saving Banes life. The infection you gave him made such a huge difference. Read Less
Rahul K.
7 Jan 2017
REPORT
I brought, Socks, my 10 year old cat and this place has the most fair and reasonable fees around It seems like this place has been here for a while but the young Dr, I think, is the owners daughter. S... Read More
I brought, Socks, my 10 year old cat and this place has the most fair and reasonable fees around It seems like this place has been here for a while but the young Dr, I think, is the owners daughter. She's really nice, speaks clearly and is a very genuine person. I like places that have a family feel and this is one of them Read Less
Inez R.
29 Dec 2016
REPORT
We brought our dog in after he was attacked by a bigger dog and it seemed like his chances of surviving were second to none. The vet was very nice and she worked very hard on stitching him and caring ... Read More
We brought our dog in after he was attacked by a bigger dog and it seemed like his chances of surviving were second to none. The vet was very nice and she worked very hard on stitching him and caring for him. Our dog survived and we are very grateful to her. This will be our vet from now on! Read Less
Sarah Di
22 Dec 2016
REPORT
I adore this vet, and her staff. Excellent quality care, very caring and professional. And i haven't found a vet that beats or even meets their prices. Highly recommend.
Kris Hernandez
23 Nov 2016
REPORT
this is my first time ever leaving a review for any kind of business , I wish it was for a good one.
After my small dog broke one of her nails , I immediately went online in search of a good animal h... Read More
this is my first time ever leaving a review for any kind of business , I wish it was for a good one.
After my small dog broke one of her nails , I immediately went online in search of a good animal hospital. This hospital had 4.5 stars with a number of good reviews so I had high hopes for this hospital. I thought my dog was going to be in good hands &well taken care of.
It was ANYTHING but a good experience.
As a" walk in ," I knew I was going to have to wait for a bit which I can totally understand. However, as I waited for my dog to be taken care of I overheard several disagreements between dog owners & the dr. ( the dr was Asian or Chinese so I could tell by his mumbling and stuttering that he couldn't really understand the dog owner and vise versa ) honestly none of my business but I wish I would have used that as a driving force to leave that hospital.
I was desperate to have my dog checked constantly telling myself that they had to be good judging by their google reviews , so I stayed. Before my dog was finally called in to see the dr. they weighed her. Then we were called in to a small room with the dr.
My little dog had a broken hanging nail that was clearly hanging off by some kind of tissue , nerve , or vein making it hard for her to stand/ walk on her paw. AFTER JUST WEIGHING HER The dr still tried to have me put her down into this small basket sitting on top of a scale ( a basket that was obviously to small for her ) I asked if she could be weighed on a bigger basket or scale that was sitting right outside of the room(where she had already been weighed ) he didn't understand me so I figured I would do my best to comfort my dog while trying to fit her in this small basket, so that he could finally take care of my dog!
The Dr. then took one look at my dogs nail and then yanked it right off. it was clearly still on there pretty good because when he yanked it sounded as if you stepped on a plastic pen cap. just snapped. he then went in to trim her nails...... he cut way to short. my dog was bleeding from multiple nails REALLY F**** bad. I was carrying her hadblood dripping onto my pants , the floor and the table .I immediately told him " SHES BLEEDING ! ALOT !" the only thing he did for her was grab a paper towel , handed it to me and told me to use that. I told him that I knew they had to have the bleedstop medicine , I asked a numerous amount of times for him to use that medicine on her nails. it was as if he couldn't hear a damn thing I was saying. I grew more and more aggravated the longer my dog bledunattended. it wasn't until one of the vet assistants happened to come in the room , saw what was going on then said " whats going on in here !" she RIGHT AWAY reached for the bleedstop medicine locatedina cabinet IN THE SAME ROOM I was begging this dr inside of. she was quick to comfort my dog , talked2herusing her name so she had my dogs attention. I wanted to cry of i relief that this ASSISTANT took action and at the same time cry of anger that this BS dr. didn't know what the hell he was doing.
he then took my dogs temperature , he told me she had a fever and then wrote that down on his report paper. she was then given two shots one for her nail and the other was an antibiotic for her fever. he then told me my total while re-reading the report. He re-read HIS OWN NOTES about her fever and then said " OH! SHE HAS A FEVER !!" after just giving her a shot for her fever ! idk what the hell it was about this place or just thedr in general. he was pretty old and had hearing aids. he shouldn't be working if he cant do the job accurately. the only reason why I gave this place a star at all was because of that vet asst. jumping into action to take care of my dog. I WILL NOT be coming back. Read Less
Patricia P.
10 Sep 2016
REPORT
OPEN SUNDAY!!! PLUS an awesome Vet!! What more can you ask for?!? I feel lucky to have found yet another honest vet who actually cares about animals! I took my dad's old huge bratty dog in and the Dr ... Read More
OPEN SUNDAY!!! PLUS an awesome Vet!! What more can you ask for?!? I feel lucky to have found yet another honest vet who actually cares about animals! I took my dad's old huge bratty dog in and the Dr was soooo great and patient with him. She was straight forward on everything and didn't push any extras like most vets. The clinic is small and located right next to the 99 cents store. Please don't let the sketchy area steer you away from this place. I have been going to so many different vets and can literally count on one hand the ones that were genuinely concerned about the pets. Humane Vet is definitely one of them!!! Read Less
Kristi Kho
7 Sep 2016
REPORT
The doctors and staff are amazing at Humane Animal Hospital. They have saved animals who were deemed terminal. They go the mile, and are the most compassionate EVER. Love this vet office.
Hope T.
28 Aug 2016
REPORT
I trust Dr. Lee with all my pets. Friendly and knowledgeable. Takes the time to explain what she is doing. All her staff is helpful and the facilities are always kept clean.
Brianda Carreon
10 Aug 2016
REPORT
The doctor here was great took my family dog in since he had been very ill. The moment we came in she explained everything going on & our options we had sadly the best option was putting our dog down.... Read More
The doctor here was great took my family dog in since he had been very ill. The moment we came in she explained everything going on & our options we had sadly the best option was putting our dog down. The doctor even gave us a moment with our dog so we could have said our last goodbyes which was highly appreciated. Read Less
Brianda C.
9 Aug 2016
REPORT
The doctor here was great took my family dog in since he had been very ill. The moment we came in she explained everything going on & our options we had sadly the best option was putting our dog down.... Read More
The doctor here was great took my family dog in since he had been very ill. The moment we came in she explained everything going on & our options we had sadly the best option was putting our dog down. The doctor even gave us a moment with our dog so we could have said our last goodbyes which was highly appreciated. Read Less
Daniel P.
30 Jul 2016
REPORT
I brought my 11 year old Maltese here for a third opinion after his bug bite wouldn't go away even after 4 weeks of antibiotics that two other vets prescribed- in fact it got worse.Dr. Lee immediately... Read More
I brought my 11 year old Maltese here for a third opinion after his bug bite wouldn't go away even after 4 weeks of antibiotics that two other vets prescribed- in fact it got worse.Dr. Lee immediately recognized the problem and had it surgically removed. He is feeling so much better - I'm so glad I came to Dr. Lee! Read Less
Jose Hernandez
25 Jul 2016
REPORT
It is a very nice place nice people we take our dogs for rabies shot every year.....one time my wife didn't have enough her dog was dieing of parvo they really understand when you don't have enough mo... Read More
It is a very nice place nice people we take our dogs for rabies shot every year.....one time my wife didn't have enough her dog was dieing of parvo they really understand when you don't have enough money they charge you cheaper we thank them our dog mechuda still alive :-). Read Less
Esmeralda M.
6 Jul 2016
REPORT
I have to give 5 stars. Such great service and very friendly. Nurse was so good to my kitten, she has so much love for animals. I'm definitely coming back.
Nancy S.
19 Jun 2016
REPORT
I've been coming here for 10 years. Dr Lee (both father and daughter) are great. A couple years ago my German Shep litter got parvo and it was a nightmare! The staff was so helpful and even though the... Read More
I've been coming here for 10 years. Dr Lee (both father and daughter) are great. A couple years ago my German Shep litter got parvo and it was a nightmare! The staff was so helpful and even though the girls from the front are now gone and new ones there the service has not changed. The prices are very reasonable and Dr Lee is upfront about the fees;she goes over what everything costs before doing them to make sure it's okay with you. The place is older and could use a few upgrades but service overall is stellar. Read Less
Amanda L.
11 Jun 2016
REPORT
So happy we ended up at this vet. Staff was great and so was the veterinarian we saw. I didn't get her name, but she was fantastic. She wasn't in a hurry to move us along, and spent time answering all... Read More
So happy we ended up at this vet. Staff was great and so was the veterinarian we saw. I didn't get her name, but she was fantastic. She wasn't in a hurry to move us along, and spent time answering all questions and concerns. Fairly priced which is amazing because it can get expensive and you want the best care you can afford for your animal and this place is it. Coming here from now on for all my babies. Rockette is sound asleep and comfy. Recommending this place to friends and family. Read Less
Ruth L.
5 Jun 2016
REPORT
I am so happy I found this gem of a hospital since I moved to the inland empire couple years ago. I love finding good deals wherever I go, and I found this hospital to have the best prices around the... Read More
I am so happy I found this gem of a hospital since I moved to the inland empire couple years ago. I love finding good deals wherever I go, and I found this hospital to have the best prices around the area. I could tell the doctor and the workers really care about my two dogs and cat, and the doctor seems very knowledgeable. I cannot stress how happy I am about this place. The price and service is what keeps me coming back. Read Less
Adi villaros
15 May 2016
REPORT
Emma B.
30 Mar 2016
REPORT
Fast service for sure! Every very helpful specially when you have a mastiff like mine... will continue to come here worth the $$$ fair PRICES
STACI IKEDA
20 Mar 2016
REPORT
This animal hospital and staff are amazing, looking at the reviews I wasn't impressed but I decided to just take her in for an exam because it was close and low cost. After meeting with the doctor we... Read More
This animal hospital and staff are amazing, looking at the reviews I wasn't impressed but I decided to just take her in for an exam because it was close and low cost. After meeting with the doctor we found out my shih tzu needed s urgery I was in panic and very nervous but in talking to the doctor and seeing how wonderful she was I didn't want to take her anywhere else although they didn't take care credit (that will be changing) I trusted this hospital and the staff mind you those bad reviews are very old and its now a different dr. You can't go wrong with her she called on a daily basis to check on my Bella gave me great information and is very caring you will not go wrong by going here. I owe her everything for making my baby all better. The staff are the sweetest girls as well. Read Less
Lily Moyotl
17 Feb 2016
REPORT
i had to put my chihuahua down. the staff was so caring and patient with me as i fell apart. the vet explained everything that would happen, and she was so gentle with my baby. i truely appreciate thi... Read More
i had to put my chihuahua down. the staff was so caring and patient with me as i fell apart. the vet explained everything that would happen, and she was so gentle with my baby. i truely appreciate this clinic's staff. Read Less
Patti F.
14 Feb 2016
REPORT
My dogs: Honey, King, Heidi and Schnitzel have been patients here for years and I wouldn't take them elsewhere. Father and daughter team of veterinarians are knowledgeable, experienced and genuinely c... Read More
My dogs: Honey, King, Heidi and Schnitzel have been patients here for years and I wouldn't take them elsewhere. Father and daughter team of veterinarians are knowledgeable, experienced and genuinely caring; and so are the support staff. Their prices are the best I've found, and may have something to do with the location (low rent maybe); which is in old town Fontana and perfectly safe. The first time I took Heidi there, she was scared and Dr. Lee sat on the floor with her and pet and talked to her. She had a hard time understanding him too, but she knew she was in good hands. Dr. Lee can be hard to understand, but one of the girls will assist if you ask or if they notice you're having difficulty. Read Less
Thomas L.
12 Feb 2016
REPORT
Been coming here for years and although the place is small it's full of staff and Dr's with big hearts that really care for and get to know your pets. I was originally recommended here from some frien... Read More
Been coming here for years and although the place is small it's full of staff and Dr's with big hearts that really care for and get to know your pets. I was originally recommended here from some friends that have 13 rescue dogs on their property and take great care of them all, figured they would know best where good quality affordable care could be found. Read Less
S A.
29 Dec 2015
REPORT
Very impressed! My dog has aggression/socialization issues and the staff went above and beyond to give him his rabies shot. They were very professional and friendly. The doctor was very friendly. Best... Read More
Very impressed! My dog has aggression/socialization issues and the staff went above and beyond to give him his rabies shot. They were very professional and friendly. The doctor was very friendly. Best animal hospital I've been to by far. Prices are very reasonable. Read Less
Joseph G.
4 Feb 2015
REPORT
Coco and Heidi (cocker spaniels) are apart of my family so, it makes sense to bring them here where I know they'll receive quality treatment from animal loving professionals. If Coco and Heidi could t... Read More
Coco and Heidi (cocker spaniels) are apart of my family so, it makes sense to bring them here where I know they'll receive quality treatment from animal loving professionals. If Coco and Heidi could talk, I'm sure they would agree with me Read Less
A Google User
12 Oct 2010
REPORT
I have to say this place is disgusting! It always smells, the place is so disorganized, and I didn't even want o put my dog on the floor cause it was so dirty. To top it off, the Dr. has no people ski... Read More
I have to say this place is disgusting! It always smells, the place is so disorganized, and I didn't even want o put my dog on the floor cause it was so dirty. To top it off, the Dr. has no people skills, and niether does the staff. No one there knows anything abouts pets. They can't even answer a simple question, then when they ask the doctor he say "Its $25 for a exam fee". What a jerk!Read Less
Caleb Badillo
17 Nov 2009
REPORT
My sisters dog does not leave the front yard. She(the dog) dissappeard one evening and was brought back by the police. Her right forepaw had two large, wide ugly scrapes or gouges that showed the mu... Read More
My sisters dog does not leave the front yard. She(the dog) dissappeard one evening and was brought back by the police. Her right forepaw had two large, wide ugly scrapes or gouges that showed the muscle underneath. She would not put weight on it. I took her to this vet, on a Sunday. The place is small, disorganized (a bottle of pills on the floor at the front desk) and"grimy" as someone else put it. The doctor was very abrupt, doing things suddenly with little to no warning...like sticking a dirty thermometer into the dogs rectum. I ignored and made excuses for his behavior. I did not question him. He said he would suture her. He said she would have to spend the night because they had to watch her to make sure she came out of the anesthesia (stupid me, didn't even realize that on Sundays they close early, so they wouldn't even be around to watch her. Also, a vet I later took her to just gave her another shot to bring her out of it). I picked her up Monday morning. Friday my sister and I took her back to have the stitches removed. An assistant of his removes the bandage...out in the waiting room with all the other dogs. I realized x-rays had never been brought up. I ask Dr. Lee about x-rays. He turns to my SISTER and says "You refused x-rays." I told him she was not there. He says to me "You refused x-rays."
At that point we say "We're going someplace else."
I looked up another vet. much better experience so far.
New vet removed the stitches to find that the wound had not healed at all.
~~~
To be fair, this place has been in business for a while so obviously he can get the job done sometimes.
I know money is sometimes a limit on the care you can get for your pet, but I think you can do better than this place.
Read Less
Very helpful and great customer service. Great with animals
nicole salse
31 May 2018
REPORT
☆☆☆☆☆
REPORT
Love this place. About 3 months ago we welcomed a yorkiepoo into our family. Took her to Dr. Lee and got her first set of shots for an extremely reasonable cost. About 3 weeks ago our little rambuncti... Read More
Love this place. About 3 months ago we welcomed a yorkiepoo into our family. Took her to Dr. Lee and got her first set of shots for an extremely reasonable cost. About 3 weeks ago our little rambunctious baby jumped out of my daughters hands and landed on her paw in the manner that had me rushing her to the vet. Dr. Lee was amazing and again extremely reasonably priced. One more week to see if our baby is ready to remove her splint. Finding a vet is like finding a hairstylist. You will never go anywhere else unless its an absolute emergency. While the office is open during lunch hours, call and confirm the time when Dr. Lee will be back in. Just as every other person, she needs to take a lunch too. Lol Read Less
Manny Mota
14 May 2018
REPORT
☆☆☆☆☆
REPORT
Daughter taking over for father always been taking care of my Dogs for years 20 or more
Karen McPherson
2 May 2018
REPORT
☆☆☆☆☆
REPORT
Dr. Lee is outstanding! She is caring and devoted to her pet patients and their families. Her staff is friendly and so helpful. My babies are in the best hands when I bring them in. I would HIGHLY rec... Read More
Dr. Lee is outstanding! She is caring and devoted to her pet patients and their families. Her staff is friendly and so helpful. My babies are in the best hands when I bring them in. I would HIGHLY recommend her to anyone. Read Less
Sicarius CaneCorso
27 Mar 2018
REPORT
☆☆☆☆☆
REPORT
I have taken my Cane Corso dogs here for a year now, from shots to emergency C section, Hornet sting while female pregnant, puppies sick , you name it I have spent a good while bring my furry family h... Read More
I have taken my Cane Corso dogs here for a year now, from shots to emergency C section, Hornet sting while female pregnant, puppies sick , you name it I have spent a good while bring my furry family here and I LOVE THEM HERE! Dr lee and whole staff love from SicariusCaneCorso. Read Less
Joseph Gim
23 Feb 2018
REPORT
☆☆☆☆☆
REPORT
My cocker spaniel is 15 years old this year and thanks to Dr. Lee and the Humane Animal Hospital staff, she's still very healthy! Thank you!
Jessica Davidson
4 Feb 2018
REPORT
☆☆☆☆☆
REPORT
I had to put my dog down today. Was heart breaking but knew it was the right choice. The dr and staff were so sweet! I'll be coming here from now on!
Anissa Campa
28 Sep 2017
REPORT
☆☆☆☆☆
REPORT
The staff and vet are extremely friendly and helpful! I brought in my cat for a huge dog bite on her neck and was very nervous about what they were going to tell me and how much it would cost. The vet... Read More
The staff and vet are extremely friendly and helpful! I brought in my cat for a huge dog bite on her neck and was very nervous about what they were going to tell me and how much it would cost. The vet checked her out and was able to stitch her up right then and there! She gave me antibiotics and my cat was healed in a week! I'm so thankful for their services and will continue to trust them with my pets. Read Less
Danielle D.
1 Jul 2017
REPORT
☆☆☆☆☆
REPORT
I love that they are open on Sundays!! That was great to find out, I did my want to have to take our dog to an emergency hospital. After reading reviews about great staff and great fair prices we chos... Read More
I love that they are open on Sundays!! That was great to find out, I did my want to have to take our dog to an emergency hospital. After reading reviews about great staff and great fair prices we chose to come here over another vet we found to be open today, I'm glad we did!! Dr. Lee was quick, efficient and upfront with the pricing. We left our dog for a couple hours for her to remove an embedded fox tail, and he was ready when she said he would be. It is a little small waiting area, but that doesn't take away from the great service. We will be repeat customers for sure! Read Less
Mike M.
12 May 2017
REPORT
☆☆☆☆☆
REPORT
These people are great. I've been taking my dogs and my aunts cats here. They are fairly priced and do a great job. The vet knows her stuff and takes care with each animal. I would definitely recommen... Read More
These people are great. I've been taking my dogs and my aunts cats here. They are fairly priced and do a great job. The vet knows her stuff and takes care with each animal. I would definitely recommend using them. Read Less
Hector Pineda
1 May 2017
REPORT
☆☆☆☆☆
REPORT
Very great place I had to put my dog down last month and they were very caring and kind very sweet to the situation I recommend this place
Young O.
4 Apr 2017
REPORT
☆☆☆☆☆
REPORT
I've been here twice with Merlin and I was met with friendly staff and a VERY caring doctor. Dr. Esther took the time to answer all of my questions. Her love of animals is apparent, I will definitely ... Read More
I've been here twice with Merlin and I was met with friendly staff and a VERY caring doctor. Dr. Esther took the time to answer all of my questions. Her love of animals is apparent, I will definitely be back again. Read Less
Theresa C.
25 Feb 2017
REPORT
☆☆☆☆☆
REPORT
I've been going there off and on for the last 13 years. I have never really had a bad experience there. My boxer of 13 years passed away on a Sunday at 9 p.m. Dr. Lee called me and I thanked him and a... Read More
I've been going there off and on for the last 13 years. I have never really had a bad experience there. My boxer of 13 years passed away on a Sunday at 9 p.m. Dr. Lee called me and I thanked him and asked why he was there so late. He said he was worried. I went to see her the next morning she looked peaceful with her pink blanket. I had my first encounter with his daughter last week as a veterinarian and she's awesome. Read Less
Aisha R.
31 Jan 2017
REPORT
☆☆☆☆☆
REPORT
I desperately needed a veterinarian for my 2 year old pit bull who was extremely sick and weak and did not get better after taking him to a Vet in Rancho Cucamonga. I was referred to Dr Lee by a neigh... Read More
I desperately needed a veterinarian for my 2 year old pit bull who was extremely sick and weak and did not get better after taking him to a Vet in Rancho Cucamonga. I was referred to Dr Lee by a neighbor and I am so glad she was there. Although she couldn't pin point to what was exactly wrong with my puppy, she showed compassion, understanding, and was very caring to my dogs needs. I liked that she was clear to understand with her instructions and that she provided options in regards to treatments. Price was fair compared to other places as well. Also, shout out to the ladies in the front. You girls are so nice! I thank you from the bottom of my heart on how understanding you were to me and my dog's breed. No pit bull discrimination. And lastly, thank you Dr Lee for saving Banes life. The infection you gave him made such a huge difference. Read Less
Rahul K.
7 Jan 2017
REPORT
☆☆☆☆☆
REPORT
I brought, Socks, my 10 year old cat and this place has the most fair and reasonable fees around It seems like this place has been here for a while but the young Dr, I think, is the owners daughter. S... Read More
I brought, Socks, my 10 year old cat and this place has the most fair and reasonable fees around It seems like this place has been here for a while but the young Dr, I think, is the owners daughter. She's really nice, speaks clearly and is a very genuine person. I like places that have a family feel and this is one of them Read Less
Inez R.
29 Dec 2016
REPORT
☆☆☆☆☆
REPORT
We brought our dog in after he was attacked by a bigger dog and it seemed like his chances of surviving were second to none. The vet was very nice and she worked very hard on stitching him and caring ... Read More
We brought our dog in after he was attacked by a bigger dog and it seemed like his chances of surviving were second to none. The vet was very nice and she worked very hard on stitching him and caring for him. Our dog survived and we are very grateful to her. This will be our vet from now on! Read Less
Sarah Di
22 Dec 2016
REPORT
☆☆☆☆☆
REPORT
I adore this vet, and her staff. Excellent quality care, very caring and professional. And i haven't found a vet that beats or even meets their prices. Highly recommend.
Kris Hernandez
23 Nov 2016
REPORT
☆☆☆☆☆
REPORT
this is my first time ever leaving a review for any kind of business , I wish it was for a good one.
After my small dog broke one of her nails , I immediately went online in search of a good animal h... Read More
this is my first time ever leaving a review for any kind of business , I wish it was for a good one.
After my small dog broke one of her nails , I immediately went online in search of a good animal hospital. This hospital had 4.5 stars with a number of good reviews so I had high hopes for this hospital. I thought my dog was going to be in good hands &well taken care of.
It was ANYTHING but a good experience.
As a" walk in ," I knew I was going to have to wait for a bit which I can totally understand. However, as I waited for my dog to be taken care of I overheard several disagreements between dog owners & the dr. ( the dr was Asian or Chinese so I could tell by his mumbling and stuttering that he couldn't really understand the dog owner and vise versa ) honestly none of my business but I wish I would have used that as a driving force to leave that hospital.
I was desperate to have my dog checked constantly telling myself that they had to be good judging by their google reviews , so I stayed. Before my dog was finally called in to see the dr. they weighed her. Then we were called in to a small room with the dr.
My little dog had a broken hanging nail that was clearly hanging off by some kind of tissue , nerve , or vein making it hard for her to stand/ walk on her paw. AFTER JUST WEIGHING HER The dr still tried to have me put her down into this small basket sitting on top of a scale ( a basket that was obviously to small for her ) I asked if she could be weighed on a bigger basket or scale that was sitting right outside of the room(where she had already been weighed ) he didn't understand me so I figured I would do my best to comfort my dog while trying to fit her in this small basket, so that he could finally take care of my dog!
The Dr. then took one look at my dogs nail and then yanked it right off. it was clearly still on there pretty good because when he yanked it sounded as if you stepped on a plastic pen cap. just snapped. he then went in to trim her nails...... he cut way to short. my dog was bleeding from multiple nails REALLY F**** bad. I was carrying her hadblood dripping onto my pants , the floor and the table .I immediately told him " SHES BLEEDING ! ALOT !" the only thing he did for her was grab a paper towel , handed it to me and told me to use that. I told him that I knew they had to have the bleedstop medicine , I asked a numerous amount of times for him to use that medicine on her nails. it was as if he couldn't hear a damn thing I was saying. I grew more and more aggravated the longer my dog bledunattended. it wasn't until one of the vet assistants happened to come in the room , saw what was going on then said " whats going on in here !" she RIGHT AWAY reached for the bleedstop medicine locatedina cabinet IN THE SAME ROOM I was begging this dr inside of. she was quick to comfort my dog , talked2herusing her name so she had my dogs attention. I wanted to cry of i relief that this ASSISTANT took action and at the same time cry of anger that this BS dr. didn't know what the hell he was doing.
he then took my dogs temperature , he told me she had a fever and then wrote that down on his report paper. she was then given two shots one for her nail and the other was an antibiotic for her fever. he then told me my total while re-reading the report. He re-read HIS OWN NOTES about her fever and then said " OH! SHE HAS A FEVER !!" after just giving her a shot for her fever ! idk what the hell it was about this place or just thedr in general. he was pretty old and had hearing aids. he shouldn't be working if he cant do the job accurately. the only reason why I gave this place a star at all was because of that vet asst. jumping into action to take care of my dog. I WILL NOT be coming back. Read Less
Patricia P.
10 Sep 2016
REPORT
☆☆☆☆☆
REPORT
OPEN SUNDAY!!! PLUS an awesome Vet!! What more can you ask for?!? I feel lucky to have found yet another honest vet who actually cares about animals! I took my dad's old huge bratty dog in and the Dr ... Read More
OPEN SUNDAY!!! PLUS an awesome Vet!! What more can you ask for?!? I feel lucky to have found yet another honest vet who actually cares about animals! I took my dad's old huge bratty dog in and the Dr was soooo great and patient with him. She was straight forward on everything and didn't push any extras like most vets. The clinic is small and located right next to the 99 cents store. Please don't let the sketchy area steer you away from this place. I have been going to so many different vets and can literally count on one hand the ones that were genuinely concerned about the pets. Humane Vet is definitely one of them!!! Read Less
Kristi Kho
7 Sep 2016
REPORT
☆☆☆☆☆
REPORT
The doctors and staff are amazing at Humane Animal Hospital. They have saved animals who were deemed terminal. They go the mile, and are the most compassionate EVER. Love this vet office.
Hope T.
28 Aug 2016
REPORT
☆☆☆☆☆
REPORT
I trust Dr. Lee with all my pets. Friendly and knowledgeable. Takes the time to explain what she is doing. All her staff is helpful and the facilities are always kept clean.
Brianda Carreon
10 Aug 2016
REPORT
☆☆☆☆☆
REPORT
The doctor here was great took my family dog in since he had been very ill. The moment we came in she explained everything going on & our options we had sadly the best option was putting our dog down.... Read More
The doctor here was great took my family dog in since he had been very ill. The moment we came in she explained everything going on & our options we had sadly the best option was putting our dog down. The doctor even gave us a moment with our dog so we could have said our last goodbyes which was highly appreciated. Read Less
Brianda C.
9 Aug 2016
REPORT
☆☆☆☆☆
REPORT
The doctor here was great took my family dog in since he had been very ill. The moment we came in she explained everything going on & our options we had sadly the best option was putting our dog down.... Read More
The doctor here was great took my family dog in since he had been very ill. The moment we came in she explained everything going on & our options we had sadly the best option was putting our dog down. The doctor even gave us a moment with our dog so we could have said our last goodbyes which was highly appreciated. Read Less
Daniel P.
30 Jul 2016
REPORT
☆☆☆☆☆
REPORT
I brought my 11 year old Maltese here for a third opinion after his bug bite wouldn't go away even after 4 weeks of antibiotics that two other vets prescribed- in fact it got worse.Dr. Lee immediately... Read More
I brought my 11 year old Maltese here for a third opinion after his bug bite wouldn't go away even after 4 weeks of antibiotics that two other vets prescribed- in fact it got worse.Dr. Lee immediately recognized the problem and had it surgically removed. He is feeling so much better - I'm so glad I came to Dr. Lee! Read Less
Jose Hernandez
25 Jul 2016
REPORT
☆☆☆☆☆
REPORT
It is a very nice place nice people we take our dogs for rabies shot every year.....one time my wife didn't have enough her dog was dieing of parvo they really understand when you don't have enough mo... Read More
It is a very nice place nice people we take our dogs for rabies shot every year.....one time my wife didn't have enough her dog was dieing of parvo they really understand when you don't have enough money they charge you cheaper we thank them our dog mechuda still alive :-). Read Less
Esmeralda M.
6 Jul 2016
REPORT
☆☆☆☆☆
REPORT
I have to give 5 stars. Such great service and very friendly. Nurse was so good to my kitten, she has so much love for animals. I'm definitely coming back.
Nancy S.
19 Jun 2016
REPORT
☆☆☆☆☆
REPORT
I've been coming here for 10 years. Dr Lee (both father and daughter) are great. A couple years ago my German Shep litter got parvo and it was a nightmare! The staff was so helpful and even though the... Read More
I've been coming here for 10 years. Dr Lee (both father and daughter) are great. A couple years ago my German Shep litter got parvo and it was a nightmare! The staff was so helpful and even though the girls from the front are now gone and new ones there the service has not changed. The prices are very reasonable and Dr Lee is upfront about the fees;she goes over what everything costs before doing them to make sure it's okay with you. The place is older and could use a few upgrades but service overall is stellar. Read Less
Amanda L.
11 Jun 2016
REPORT
☆☆☆☆☆
REPORT
So happy we ended up at this vet. Staff was great and so was the veterinarian we saw. I didn't get her name, but she was fantastic. She wasn't in a hurry to move us along, and spent time answering all... Read More
So happy we ended up at this vet. Staff was great and so was the veterinarian we saw. I didn't get her name, but she was fantastic. She wasn't in a hurry to move us along, and spent time answering all questions and concerns. Fairly priced which is amazing because it can get expensive and you want the best care you can afford for your animal and this place is it. Coming here from now on for all my babies. Rockette is sound asleep and comfy. Recommending this place to friends and family. Read Less
Ruth L.
5 Jun 2016
REPORT
☆☆☆☆☆
REPORT
I am so happy I found this gem of a hospital since I moved to the inland empire couple years ago. I love finding good deals wherever I go, and I found this hospital to have the best prices around the... Read More
I am so happy I found this gem of a hospital since I moved to the inland empire couple years ago. I love finding good deals wherever I go, and I found this hospital to have the best prices around the area. I could tell the doctor and the workers really care about my two dogs and cat, and the doctor seems very knowledgeable. I cannot stress how happy I am about this place. The price and service is what keeps me coming back. Read Less
Adi villaros
15 May 2016
REPORT
☆☆☆☆☆
REPORT
Emma B.
30 Mar 2016
REPORT
☆☆☆☆☆
REPORT
Fast service for sure! Every very helpful specially when you have a mastiff like mine... will continue to come here worth the $$$ fair PRICES
STACI IKEDA
20 Mar 2016
REPORT
☆☆☆☆☆
REPORT
This animal hospital and staff are amazing, looking at the reviews I wasn't impressed but I decided to just take her in for an exam because it was close and low cost. After meeting with the doctor we... Read More
This animal hospital and staff are amazing, looking at the reviews I wasn't impressed but I decided to just take her in for an exam because it was close and low cost. After meeting with the doctor we found out my shih tzu needed s urgery I was in panic and very nervous but in talking to the doctor and seeing how wonderful she was I didn't want to take her anywhere else although they didn't take care credit (that will be changing) I trusted this hospital and the staff mind you those bad reviews are very old and its now a different dr. You can't go wrong with her she called on a daily basis to check on my Bella gave me great information and is very caring you will not go wrong by going here. I owe her everything for making my baby all better. The staff are the sweetest girls as well. Read Less
Lily Moyotl
17 Feb 2016
REPORT
☆☆☆☆☆
REPORT
i had to put my chihuahua down. the staff was so caring and patient with me as i fell apart. the vet explained everything that would happen, and she was so gentle with my baby. i truely appreciate thi... Read More
i had to put my chihuahua down. the staff was so caring and patient with me as i fell apart. the vet explained everything that would happen, and she was so gentle with my baby. i truely appreciate this clinic's staff. Read Less
Patti F.
14 Feb 2016
REPORT
☆☆☆☆☆
REPORT
My dogs: Honey, King, Heidi and Schnitzel have been patients here for years and I wouldn't take them elsewhere. Father and daughter team of veterinarians are knowledgeable, experienced and genuinely c... Read More
My dogs: Honey, King, Heidi and Schnitzel have been patients here for years and I wouldn't take them elsewhere. Father and daughter team of veterinarians are knowledgeable, experienced and genuinely caring; and so are the support staff. Their prices are the best I've found, and may have something to do with the location (low rent maybe); which is in old town Fontana and perfectly safe. The first time I took Heidi there, she was scared and Dr. Lee sat on the floor with her and pet and talked to her. She had a hard time understanding him too, but she knew she was in good hands. Dr. Lee can be hard to understand, but one of the girls will assist if you ask or if they notice you're having difficulty. Read Less
Thomas L.
12 Feb 2016
REPORT
☆☆☆☆☆
REPORT
Been coming here for years and although the place is small it's full of staff and Dr's with big hearts that really care for and get to know your pets. I was originally recommended here from some frien... Read More
Been coming here for years and although the place is small it's full of staff and Dr's with big hearts that really care for and get to know your pets. I was originally recommended here from some friends that have 13 rescue dogs on their property and take great care of them all, figured they would know best where good quality affordable care could be found. Read Less
S A.
29 Dec 2015
REPORT
☆☆☆☆☆
REPORT
Very impressed! My dog has aggression/socialization issues and the staff went above and beyond to give him his rabies shot. They were very professional and friendly. The doctor was very friendly. Best... Read More
Very impressed! My dog has aggression/socialization issues and the staff went above and beyond to give him his rabies shot. They were very professional and friendly. The doctor was very friendly. Best animal hospital I've been to by far. Prices are very reasonable. Read Less
Joseph G.
4 Feb 2015
REPORT
☆☆☆☆☆
REPORT
Coco and Heidi (cocker spaniels) are apart of my family so, it makes sense to bring them here where I know they'll receive quality treatment from animal loving professionals. If Coco and Heidi could t... Read More
Coco and Heidi (cocker spaniels) are apart of my family so, it makes sense to bring them here where I know they'll receive quality treatment from animal loving professionals. If Coco and Heidi could talk, I'm sure they would agree with me Read Less
A Google User
12 Oct 2010
REPORT
☆☆☆☆☆
REPORT
I have to say this place is disgusting! It always smells, the place is so disorganized, and I didn't even want o put my dog on the floor cause it was so dirty. To top it off, the Dr. has no people ski... Read More
I have to say this place is disgusting! It always smells, the place is so disorganized, and I didn't even want o put my dog on the floor cause it was so dirty. To top it off, the Dr. has no people skills, and niether does the staff. No one there knows anything abouts pets. They can't even answer a simple question, then when they ask the doctor he say "Its $25 for a exam fee". What a jerk!Read Less
Caleb Badillo
17 Nov 2009
REPORT
☆☆☆☆☆
REPORT
My sisters dog does not leave the front yard. She(the dog) dissappeard one evening and was brought back by the police. Her right forepaw had two large, wide ugly scrapes or gouges that showed the mu... Read More
My sisters dog does not leave the front yard. She(the dog) dissappeard one evening and was brought back by the police. Her right forepaw had two large, wide ugly scrapes or gouges that showed the muscle underneath. She would not put weight on it. I took her to this vet, on a Sunday. The place is small, disorganized (a bottle of pills on the floor at the front desk) and"grimy" as someone else put it. The doctor was very abrupt, doing things suddenly with little to no warning...like sticking a dirty thermometer into the dogs rectum. I ignored and made excuses for his behavior. I did not question him. He said he would suture her. He said she would have to spend the night because they had to watch her to make sure she came out of the anesthesia (stupid me, didn't even realize that on Sundays they close early, so they wouldn't even be around to watch her. Also, a vet I later took her to just gave her another shot to bring her out of it). I picked her up Monday morning. Friday my sister and I took her back to have the stitches removed. An assistant of his removes the bandage...out in the waiting room with all the other dogs. I realized x-rays had never been brought up. I ask Dr. Lee about x-rays. He turns to my SISTER and says "You refused x-rays." I told him she was not there. He says to me "You refused x-rays."
At that point we say "We're going someplace else."
I looked up another vet. much better experience so far.
New vet removed the stitches to find that the wound had not healed at all.
~~~
To be fair, this place has been in business for a while so obviously he can get the job done sometimes.
I know money is sometimes a limit on the care you can get for your pet, but I think you can do better than this place.
Read Less