this is my first time ever leaving a review for any kind of business , I wish it was for a good one.
After my small dog broke one of her nails , I immediately went online in search of a good animal h... Read More
this is my first time ever leaving a review for any kind of business , I wish it was for a good one.
After my small dog broke one of her nails , I immediately went online in search of a good animal hospital. This hospital had 4.5 stars with a number of good reviews so I had high hopes for this hospital. I thought my dog was going to be in good hands &well taken care of.
It was ANYTHING but a good experience.
As a" walk in ," I knew I was going to have to wait for a bit which I can totally understand. However, as I waited for my dog to be taken care of I overheard several disagreements between dog owners & the dr. ( the dr was Asian or Chinese so I could tell by his mumbling and stuttering that he couldn't really understand the dog owner and vise versa ) honestly none of my business but I wish I would have used that as a driving force to leave that hospital.
I was desperate to have my dog checked constantly telling myself that they had to be good judging by their google reviews , so I stayed. Before my dog was finally called in to see the dr. they weighed her. Then we were called in to a small room with the dr.
My little dog had a broken hanging nail that was clearly hanging off by some kind of tissue , nerve , or vein making it hard for her to stand/ walk on her paw. AFTER JUST WEIGHING HER The dr still tried to have me put her down into this small basket sitting on top of a scale ( a basket that was obviously to small for her ) I asked if she could be weighed on a bigger basket or scale that was sitting right outside of the room(where she had already been weighed ) he didn't understand me so I figured I would do my best to comfort my dog while trying to fit her in this small basket, so that he could finally take care of my dog!
The Dr. then took one look at my dogs nail and then yanked it right off. it was clearly still on there pretty good because when he yanked it sounded as if you stepped on a plastic pen cap. just snapped. he then went in to trim her nails...... he cut way to short. my dog was bleeding from multiple nails REALLY F**** bad. I was carrying her hadblood dripping onto my pants , the floor and the table .I immediately told him " SHES BLEEDING ! ALOT !" the only thing he did for her was grab a paper towel , handed it to me and told me to use that. I told him that I knew they had to have the bleedstop medicine , I asked a numerous amount of times for him to use that medicine on her nails. it was as if he couldn't hear a damn thing I was saying. I grew more and more aggravated the longer my dog bledunattended. it wasn't until one of the vet assistants happened to come in the room , saw what was going on then said " whats going on in here !" she RIGHT AWAY reached for the bleedstop medicine locatedina cabinet IN THE SAME ROOM I was begging this dr inside of. she was quick to comfort my dog , talked2herusing her name so she had my dogs attention. I wanted to cry of i relief that this ASSISTANT took action and at the same time cry of anger that this BS dr. didn't know what the hell he was doing.
he then took my dogs temperature , he told me she had a fever and then wrote that down on his report paper. she was then given two shots one for her nail and the other was an antibiotic for her fever. he then told me my total while re-reading the report. He re-read HIS OWN NOTES about her fever and then said " OH! SHE HAS A FEVER !!" after just giving her a shot for her fever ! idk what the hell it was about this place or just thedr in general. he was pretty old and had hearing aids. he shouldn't be working if he cant do the job accurately. the only reason why I gave this place a star at all was because of that vet asst. jumping into action to take care of my dog. I WILL NOT be coming back. Read Less