Best place to bring your pets. Staff is so kind and patient. Costs are unbeatable. You do need to wait as they don’t take appointments but I’ve waited in my car and they’ve come out to get me when it was my turn. Never had a bad experience and have been coming here over 10 years. Read Less

I like the vets here and most of the staff BUT I should NOT have to wait 1 1/2 hours to drop off my kittens to be spayed and neutered. It never used to be like this. I also had to WAIT to pick up my kittens even though I called in advance and they said they are ready. It's like no one is working on the cat side. Maybe they should hire more staff. All I had to do at drop off was answer a few questions and sign in two places then the vet tech took my kittens back. The process for drop off and pick up for surgeries really needs to be improved. Read Less

In response to Adrian C., this is my go to medical facility and has been for years. I just happened to be in today for one of my cats and heard AND saw everything, including you asking for the nice employee's name trying to help you. YOU sir, are a liar. YOU were the one being rude and then got your panties in a jumble because the employees stood up for themselves. If you want to be waited on hand and foot, go spend all that money and get ripped off somewhere else. This place will do just fine without the business of arrogant people that like to throw temper tantrums. Read Less

Dr. Kendrick:  Very rude, condescending, cut us off while talking. We never received any definitive answers from him either. Overall, it felt like he was burnt out on what he was doing. My friend who came with me felt like he really didn't give much of a shit. I kind of felt like he really didn't care either. This was our third visit to this place. The first time Dr. Kendrick treated our dog - he seemed somewhat short and didn't offer much information. We had to pull answers out of him by asking questions.  (Total time spent there was between 3 and 4 hours PER VISIT). First visit he spent about 4 minutes with us. The second time we were seen by a nicer younger Dr. - didn't get his name but seemed caring and concerned about our pet. Third visit, we got Dr. Kendrick again (someone else referred to him as Captain Stubing - if that gives you an idea of which doctor he is.). Couldn't believe how rude he was. (So it wasn't just an off morning the first time). He didn't have any real answers for us either. It was like treatment for our pet was take it or leave it - he didn't say whether the treatment was necessary or not, but they would have done it if we didn't ask questions about how necessary was it -- and did he REALLY need it. (it ended up NOT being necessary but we DID have to further question him to find this out.)I saw someone else mention in their review that they were not asked about an injection that their pet received "in back" and then they were charged for it when they were checking out. The SAME THING happened to us on one of our visits! They didn't even ask us if it was okay or if we wanted the injection for him. If they asked us before they gave it to him, we would have declined since he didn't need it. Also, one of the times we were there, they were going to give us a duplicate medication that they had just given us a few days prior. It was right in the chart, right in front of the doctor. We saw him look at the notes from the previous visit, yet they were going to send the same thing home with us again and charge us for it. (he didn't need two bottles of the SAME medication). Which is worse? A doctor who is not paying attention or a doctor over prescribing and charging you for it.Watch out .... initially, these guys were recommended to us ... and at one point, they may have cared more about the pets then the money, but after going three times and reading other reviews, I think wanting more money definitely plays a part in their treating the animals. The only good thing I could say is that the front desk staff, and the male tech (with the blue eyes) that took us into the room were awesome, very friendly. Maybe Dr. Kendrick could better learn how to treat people from them. We won't be going back. Read Less

I've been bringing my dog here for over two years now and we've always had a positive experience. Yes, it's walk-in (although you make appointments for procedures/surgeries), so there are days when you will wait a loooong time, especially in the late afternoon. But that's the trade-off for such affordable care. I've easily saved over a thousand dollars. My dog's recent teeth cleaning (amazing results and a happy dog) was a fraction of what another vet quoted me, and I think his last round of vaccines was around $35. The staff and veterinarians are kind, professional and extremely patient. I won't take my dog anywhere else and I highly recommend it for anyone who 1) loves their pet, and 2) doesn't like to waste money! Read Less

Wasn't going to do this, didn't want to say anything, but today was the last straw so here it goes! This place is ok, not going to say great, my new vet is way better! There could be a barrier separating the dogs & cat area. The Doctor, I think Doctor Kendrick, is a great doctor, going to miss him! Some of the the staff however is another story! Some are nice, about 3 or 4 of them, that a really cool & helpful, but then you have the other few that are some are real b#%$hes!! Last month, June 24th at 1:21pm, I called regarding about the price of the FVRCP shot that my cat needs & Stephanie put's me on hold...but the hold was for an hour! Yes an hour! This is the third time & other times I would be on hold for 10 to 20 minutes which is fine, but an hour is too long to get an answer! Look, I understand the place can get busy, but come on, a whole f#$%ing hour?!! That's f#$%ing ridiculous!! Anyways, so I called back & the lady who answered, I explained to her that Stephanie put me on hold for an hour & all I wanted was the price for the FVRCP shot. Well, she apologized for Stephanie's mistake for me being on hold for that long also stating that she was wrong for doing that, but then turn around & say to me, "If you were on hold, I would have noticed that!" WOW! You f#$%ing apologize to me, but then call me a liar afterwards! Not cool! She then became unfriendly & rushed me off the phone! Guess she didn't like me reporting one of her co-workers who couldn't do a simple job like answering the f#$%ing phone! Just blame others & not take account for your own actions is a great way to do buisness! Now today, August 2nd, 12:13pm, I called to have my web account, petly.com, removed. Brie, whom she tells me that she's new, goes back & forth to find out what's going on. Whomever she spoke to, told her they don't have petly.com, but I was on the website while on the phone! They set this up for me years ago way before I had adopted my second kitty! So Brie ended up not putting me on hold, but she has the phone receiver down & I hear another woman who bacame aggravated with me, telling her to get my name down & to get me off of the phone right away because they have other customers to deal with! Well I hope they delete my web account cause I want nothing to do with this place! Here's another thing, this place is double standard. They say you can't hold your kitty in your lap, yet they have this white fluffy cat walking about freely! They can't even have the dog owners contain their dogs! Why have a cat & dog side when you can't even enforce it to protect our feline family members? Doesn't make sense! So in conclusion to all this nonsense, the vet I take my both of boys too, are awesome, professional & very helpful! The doctor so far seems to be great too! They are very knowledgeable & very passionate in what they do including the ladies up front! Again I'll miss the doctor & the few ladies there, I do apologize if i don't remember your names, that have been kind to me at Animal Medical Center. I've been with Animal Medical Center for 5 years total & it takes a few people to screw things up & that's what happened in this case! Time to move on to better pastures! Read Less

I stopped by to ask a question about having the feral cats in my neighborhood spayed/neutered, but my question did not get answered.  Evidently, Kathy was the one who was going to answer my question, but she was too busy recycling boxes, talking to the tech guy who was repairing something and making copies.  I got the feeling that customers aren't a priority, After waiting 15 minutes with no help, I left.  I own a rescue, but won't be taking any dogs or cats to that facility.  While leaving, I remembered that I had received the same kind of treatment the last time I was there.  Brookhaven Animal Hospital is less expensive for spaying and neutering and they are nice, accommodate their customers and answer questions. Read Less

Pretty good care, but waiting time can be for hours. Cost for care has been jumping up a lot. Been coming here for years have to find alternative now. Today I took sick cat in a 2nd time. And they tell me they cannot do exams because "we only have one doctor " that is pretty sad for a sick cat. At least they are cheap at disposing of the pets bodys. Probably because of qtu discounts due to volume of pets dieing. Read Less

AWESOME Staff. The people that complain about waiting, go somewhere else. There are NO APPOINTMENTS it's a 1st come 1st serve, BUT if there is an emergency, it comes 1st that's the way life is!!! I always have a great experience here. All my furkids go here now.Read Less

Always an upbeat staff even during the busiest of times. Only negative I have ever had was one of the Dr's that examined my dog had such a heavy accent that I couldn't understand a thing he said. The vet tech went over everything with me again. You guys are great. Read Less

I knew going in that my cat Zazzles is a real pain in the rear end. It was going to be difficult to give him his vaccinations because he is so aggressive when it comes to this stuff.I let the staff know that my cat is difficult. He has bitten me in the past. He won't hesitate to do it again especially when he is stressed. The associate who was giving the shots got another employee in the room to give the shots. We got as far as weighing my cat. It was an uphill battle after that. The cat jumped onto the floor. The employee threw a towel over the cat and tried to pick him up and he still wouldn't cooperate. The employee said "I am not doing this; I am not going to get bit."The second employee said "He has a mesh carrier. Let's put the cat in the mesh carrier."The first employee put the mesh carrier over my cat waited a few second flipped it over with the cat in it while on his back zipped up the bag and then the two employees proceeded to give my cat his vaccinations. It took a couple of minutes but they did it.After my cat was given his vaccinations, I asked the employee a few questions. She was more than happy to answer them. Despite what just happened with my cat she kept a cool head and was very professional.I want to say thank you for having employees who think on their feet and they did not give up on giving my cat his vaccinations. Now, I know what will need to be done in the future when he gets his annual vaccinations.I didn't catch these two employees names and I didn't ask the employees for their names either. I hope these two employees will be given the credit that they so rightfully deserve. Read Less

Our go to vet when we lived in South Coast Metro. Prices were very low but they did not make appointments so we would spend 1-3 hours waiting each time. The Drs are very caring and great at explaining things. Most of the staff is friendly but there are a few at the front desk who probably shouldn't be. If you aren't good with people you shouldn't be the first encounter anyone has at any business. They've always treated our dog very well and addressed all of our concerns. If it weren't for the long waits we probably would keep coming back even though we've since moved out of the area. Read Less

It is the least expensive vet available in the OC. We drive across town to get there. The price is far less and the people who work there love pets and sincerely try to help you as much as possible. Of course you will have a wait and you will have to pay, but the savings are so worth it.Read Less

All my pets have been attended there and the front desk people and the veterinarians are very nice and gentle with the pets and very understanding to people who has really sick pets or has to put their pets to sleep. I thank them for it, besides the prices are affordable Read Less

The Doctor and nurses are a blessing for both animals and humans. It may not of been a good day for me, but my dog is no longer in pain. The Staff was very comforting and sympathetic. For that a Big Thank You ! Yes we miss him but we will heal. The ParmentersRead Less

Honestly a one star is extremely generous to this clinic. Don't take your pet here please! These people are money hungry. I spent over $550 on my puppy on her medication and food that they gave me. At the end it didn't even help because the next day my puppy passed away. The vet did not let me ask any questions and the wait was too long. During the long wait my puppy had a seizure but they couldn't do anything. All they told me is to wait outside for hours... Read Less

I have been taking my dog Jojo to this clinic from the day he was born and every time an issue with my dog,till now 12 years later my dog has been a good dog loving and caring and most of all my best friend I can count on is Medical from this center to be there for me when I need them his shots he's Raby shots and any other issues lately Jojo has been diagnosed with a heart murmur respiratory issues and he's going blind I am trying to do the best I can for my dog to make him comfortable I love him so much it hurts me to see himself rain but when he's with me he just a normal dog he just himself and I'm going to hang onto him as long as I can Read Less

I felt really comfortable taking my boy here. When I pulled up I realized it was the same vet a friend went to for all of their cats and dogs. Nice staff loved the vet. My cat isn't the friendliest with new people but he was very understanding and accommodating. Read Less

Very friendly staff but unless you go early there's a huge wait. The longest I think we've waited was three hours. They don't take appointments so it's really first come first serve. Coming early on a weekday is your best bet. With that being said, we trust this place for both of our dogs. Read Less

Great place! I've been coming here for over 6 years. PROS: Great friendly and caring staff. Cheap shots & check ups, at least half of regular vets. CONS: Wait time. Plan to spend 1-4 hours there. SUMMARY: In reading other reviews I say, yes it is a long wait BUT it's a vet CLINIC, if you want an appointment, less then a 30 minute wait then dish out the money and go to a regular veterinary. If you're animal is dying of severely ill then use common sense and got a pet HOSPITAL. There's even a poster on their wall with the number to a pet hospital. Bottom line: It's like going to a Motel 6 and expecting 5 Star treatment - adjust your expectations. In conclusion..... I LOVE THIS PLACE! Highly recommend it. Read Less

Love this place , the staff always so friendly and professional , I always recommend this place to my customers when they ask where do I take my dogs for vaccines , ear-eye infections, skin problems, etc ( I'm the owner of Estrella's Pet Grooming ) so I see dogs every day.... Animal Medical Center is the place ! Read Less

My lab is a ball of energy and you guys were so awesome, you saw that she just could not sit in the waiting room and came out to see me outside. You made the experience run so smooth...again thank you Read Less

I've been going to this vet for years! They take wonderful care of my 5 cats. One of our cats is a stray that got left behind by it's owner in our apartment complex. When we take him to this vet, they work with us on pricing. We will not go anywhere else for our pet needs. I highly recommend this vet. Read Less

We have been going here for years. We started when our chocolate lab was a puppy and most recently went to put this beloved dog to sleep.. He was almost 14 years old and the office staff and doctor was so comforting, gentle and sweet.. The girl on staff even cried with us... After 14 years we will continue to go here as they have amazing prices and a wonderful staff..Read Less