I believe they work miracles here! Thank you so much for taking care of little Maxine and for being supportive and understanding all the way. Will definitely recommend this place to other pet owners that I know of. Big big big thank you! Read Less

Great emergency care provided to my dog with a nasty fox-tail and uncontrollable sneezing/nosebleeds accompanying it. Really good doctor who explained very clearly what was afflicting my puppy so bad and what had to be done. Really glad I did not wait at all and headed straight to this clinic looking at the size of the foxtail that was pulled out - more than an inch long and nasty as they come. Hope this is the first and last time my poor dog experiences this. Read Less

I would give No stars if I could. Our dog was there for 3 days, on one of the days, the Doctor on duty, left all our sick and dying pets, to get her car fixed. She told all of us in the lobby herself that the oil pan in her car fell out and she had to go to get repaired. There are more complaints, too many to list.PLEASE GO TO SAN LEANDRO EMERGENCY HOSPITAL. Read Less

My GSD cut open her paw today while playing ball on some broken clay pipes that the plumber left laying on the ground. There was blood everywhere, it looked like a blood bath occurred. After putting a pressure dressing on we called the first ER Vet that came up on google, which was ACE ER Vet. The person answering the phone was not only rude but didn't have an ounce of compassion at all. We then called Ohlone, and they were "bring her right in". In the meantime my GSD had bleed through two pressure dressings and I was covered in blood. We got there and someone came out and helped us get her into the building. Poor puppy left a bloody paw print trail all the way. Dr. McKee assessed Nook while I sat in the waiting room bawling. She then came out and reassured us that while it was a bad cut, Nook would be fine. Then she reduced my stress even more by joking about Kansas, where I am from originally. We waited with Nook about 20 more minutes while they figured up the cost.they then took Nook back to wait for surgery to repair her paw. Dr. McKee even personally called me after surgery and let me know all was well. Headed there now to pick up my fur baby. Two thumbs up!!!Read Less

They seem to be the only 24/7 readily available emergency vet clinic in this area. The service was immediate and they were available when nobody else was and saved our pet's life. The bill was high and after the animal was out of immediate danger we weren't impressed with the service. They were very busy and didn't have a lot of time to devote to our pet other than for emergency triage. Our pet stayed 24 hours ($1500 bill) and they did allow us to visit him multiple times when they weren't busy, which was nice. It is a mixed ward and the dogs in nearby cages added to our cat's stress level. We would recommend this clinic only for emergencies when another vet is not readily available, and would recommend seeing a different vet for a better diagnosis and treatment when the animal is out of immediate danger. Read Less

our dog got very sick a few years ago so we were referred here. Against all odds he pulled through thanks to the care he got here. Yes, it's expensive so they have to tell you upfront. It is a tough time to hear about money, I know. They were understanding towards us and let us take our time.Read Less

I was very pleased with the straightforward honesty I got from the vet on duty on Saturday, September 20th in the afternoon when we had to make the decision to euthanize our beloved cat, Alex. She was very concerned about us and our cat, very professional and knowledgeable. I'd like to find out her name as I missed it when she introduced herself. RIP Alex. Read Less

To Dr. Appel and all the Staff, Thank you for taking care of Aurora! She is happy and healthy after her operation 6mos ago. She misses all of you and is so thankful she doesn't have her cast on any more. You all are the best from the front staff to the behind the scene staff, and of course Dr. Appel! Read Less

We spent the better part of our Sunday here with Cosmo, fever of 105.7, limping, not eating or drinking...it's been so difficult to figure out what is going on with him. Dr. McKee was very thorough and sent us home with different antibiotics and NSAID's. Today he seems much better, appetite is back, drinking, and the achiness seems so much better too. We got hugs from the doc and the staff was awesome! Prayers for our boy appreciated!! Read Less

My cat has had problems a couple of times that have driven me to take her to the nearest emergency clinic--which this seems to be for me. I have had no problems with the performance or service at this clinic. During my most recent trip, they took my cat to the back to examine her while I was still filling out paperwork. Although it was fairly late at night, people were still available and they were professional but compassionate when they dealt with me. They made sure to contact my vet after the last time to ensure that they had the details and that my cat was getting proper care and exams for her conditions. Overall, I have had nothing but satisfactory performance with this clinic. Read Less

I went there as an emergency because my dog kept on vomitting. They said she seemed to have some kind of viral infection and needed antibiotic shot. But instead of treating her right away which was most needed at the time, they just kept on saying if I pay this much, they can do this test,and if I pay that much, they can do that test....... , kept on and on. At the end I almost screamed that look, the dog is very sick right now. do the first thing first!. I thought they really did not have any compassion toward animal but just the money was important. Read Less