9:00am Our dog went in on an emergency situations and all went great. But after, Dr. realized that we needed additional care at the Doctors office since our situation was very critical and we needed ... Read More
9:00am Our dog went in on an emergency situations and all went great. But after, Dr. realized that we needed additional care at the Doctors office since our situation was very critical and we needed to monitor our dog to ensure survival, the Dr. was awesome to offer that the dog come back to stay the day with him and staff so the dog can be properly monitored, even though they are not a 24 hr hospital he extended the offer. During that conversation, no mention of money that needed to be paid up front, nor an estimate of the amount that needed to be paid, so we could be prepared with cash in hand (Poor Communications). So, when the arrangements were made with my family to take the dog in and after everyone had already gone to work and no support at home was left, they spring up and state they needed their money in advance or they can't do anything for the dog; but business common sense is not even applied here, yet no one realizes how much money has already been paid, the dedication to our animals meant nothing to hungry money grabbers like this, after bringing two other dogs to be checked out. Plus, the sick dog is an emotional support animal, which its owners are devastated that someone would be so uncaring to want money for animal who needs services to remain alive. Even though we have already spent $382.00 and were willing to pay more for our family member to get well. We will make the drive and sacrifice for our dog today, to the American Pet Hospital in Modesto where we know that mans best friend is king! Thanks for the call back Doctor! No need to call now! Sorry you could not face me and address my concerns too such a sick and possible dying animal. Won't refer and won't be back! A UPDATE 4:33pm, sad to report because this dr. refused treatment for money, which the dog was making solid improvements from yesterday to this morning and was on the way to recover, it is now 433pm my dog is not going to make it, he needed to be hydrated as the Dr. mentioned and the dr. offered to improve his chances for survival and the dr. and staff in my eyes offered it willing which made us feel they were genuinely concerned for the well-being of our animal and now we have a dog that is dying now! I hope the $382.00 will satisfy your bills, while a whole family will mourns the death of our dog! This is criminal the way you did us! We won't forget you or your services! I will spread the word you are not worth the paper your degree was written on! Read Less