I continue to be very impressed by the high quality of care provided by Dr. Turner and her staff. Scooter is twice the size he was at this time last year when he looked very emaciated. Dr. Turner treated him with antibiotics for an inflammation of his bowels and placed him on a special diet that has allowed him to gain weight and make normal looking poop and not greyish watery stuff. A second cat was treated a month ago for hair loss, that Dr. Turner determined, was an allergic reaction to fleas. She is recovering nicely and I plan to keep her inside from now on. I highly recommend the Fresno Cat Hospital to anyone needing care for a cat, especially when another veterinarian, has said "nothing can be done" as was the case with Scooter. Read Less

I was greeted by a regal and loving cat, Simba, which delighted me to no end. I had made an appointment and was in the same morning. The Vet Doc spent time with me to educate me on my cat's condition (which fortunately, was quite manageable). Everyone in the office was professional, friendly, and caring toward my cat and me. I was also given a free sample of a specialty renal diet food (I ended up buying a whole bag - was told I could bring it back if my cat didn't like it). I had an excellent experience here, and was very grateful for their service. I would recommend this Vet to anyone who has a feline. Read Less

This place is honestly a blessing. The staff are friendly and have a love for cats, the location is easily off Shaw, and they were so fast to help find the problem with my cat and get his lab work transferred, he was able to get surgery the exact same day we found a problem! This place saves lives! Read Less

We have taken our cats to Dr Turner at Fresno Cat Hospital for over 25 years and have always been very happy with the care they have received. The entire staff is friendly, helpful, caring and knowledgeable. Dr. Turner always does what is necessary to keep our cats as healthy as possible. We trust her completely to do what is best for the health of our cats. We highly recommend Dr Turner and Fresno Cat Hospital to anyone who is looking for a Veterinarian for their cats. Read Less

This place is *AWWESOMEEE* I made an appointment, they were on time seeing my kitty, and they listened to all my concerns and answered all of my questions. My favorite thing was how they treated my cat. They treated her so well, petted her and made sure she was feeling at ease when she got shots. Then they sent my kitty a cute letter saying welcome to the clinic. I really like this place and won't take my kitty anywhere else. Read Less

Take both my cats here and I cannot say enough good things about the staff and Dr. Turner. They are always so sweet and kind to both me and my cats. Just spent two months dealing with an ongoing issue with my Nala and today she had surgery. Dr. Turner and her staff have dealt with my countless phone calls, apts and tried a number of things before deciding surgery was the best option. I felt completely comfortable leaving her in their care! She is home resting now and on the road to recovery Read Less

I am from Madera and 2 1/2 years ago, we went to a Vet on Rd. 26. here in Madera because our cat Tommy was drinking toooo much, so they found out, he is a Diabetic cat. His blood sugar was over 500. The Dr. recommended to put him down. Reason: tooo expensive, tooo much time to care for him. So we took him home, crying all the way home. I called Fresno Cat Hospital, made an appointment with Dr. Ramona Turner.Well, what a different it made!!! Cat Tommy is still alive and is doing well!!! He is almost 12 1/2 years old now. Dr. Turner and staff (I love Blake, always telling me, OH, no problem, Tommy did well with his blood work, even I know Tommy can be very feisty) But I think, Tommy loves Blake too. Dr. Turner is always there for us. Even when we just write an e-mail or just call with a question, she is right on it with tips and recommendations. Sierra also takes wonderful care of us, forwarded always my worry's and questions right to Dr. Turner. Without Dr. Turner, we would have lost our little Tommy 2 1/2 years ago. Still very thankful to the Fresno Cat Hospital. A diabetic cat is not a big problem. Tommy knows, he will have an injection 2 x a day and it does not hurt him at all. Thank you Dr. Turner, Blake and Sierra, Regina and Roger Horton Read Less

I can't recommend Dr. Turner and the staff of Fresno Cat Hospital enough. We've been taking our cats to them for 15 years, and we've always found her and her staff kind, personable, and compassionate. Dr Turner's knowledgeable in all things feline and patiently answers all of our questions. They definitely are more interested in the health and welfare of their patients than they are in making a profit from their human owners. Read Less

I've been taking my cats to The Cat Hospital for a number of years now...5 or 6 maybe? They've always been extremely kind and wonderful with my pets. Even when we had to have one of our cats put down. They were very helpful, trying to help us extend her life and when it came time to let her go, they were extremely kind and understanding with us about it. They helped make a very heartbreaking situation a little easier with their sensitivity. The only reason I put 4 instead of 5 stars is because they are a bit pricey...but then, I think most vets are, so I don't know that they are unusually expensive. Pet care is just expensive, unfortunately. But because of the fact that I've never had anyone there be anything but extremely friendly and kind, I will continue to go back with my beloved kitties. Read Less

I brought my 12 year old cat Julius here two weeks ago for some urinary track issues and could not have been more pleased! I called to schedule an apt and they got me in the same day. My cat HATES to be put in a crate so they told me I could just carry him in if I wanted and they would make sure no other animals were in the lobby at the time. Blake the vet tech was amazing with my big guy. Worked with him for TWO days to get him to leave a urine sample. Was so patient with him and talked to him and treated him like he was one of his own. Dr. Turner recommended some test but was not pushy at all and I did not feel like she was doing more then needed to be done to my cat. Once the results came in she called me to review them as well as e-mailed me so I had a copy. Julius needed to be put on a special diet so she told me to come by the office and pick up a bag of food. When I got there Sierra the receptionist was SO sweet. Remembered who I was from the week before and remembered how stubborn Julius was. She gave me TONS of free samples of the different food and told me to go home and let Julius decided what he wanted. Such nice people who genuinely seemed to care about me and my cat. They took the time to talk to me several times and remembered who me and my cat were. It may not be the fanciest vet office in town but I'll take genuinely nice people who care about my cat over a fancy office anytime! Strongly recommend this vet! Read Less

My four cats and 3 to 4 dogs have been patients of Dr. Ramona Turner for the past 10 years.  We have been very happy with the professional care and compassion offered there.  Doctor is able to openly discuss the issues surrounding the care  of my pets.  I've been there with initial puppy and kitten exams as well as adoptive exams upon welcoming new dogs to our family.  Trust is very important in developing a relationship with your pet care provider.  I can depend upon this Doctor and her staff to give me a clear and concise diagnosis.  We are able to discuss alternatives and Doctor  helps pet Moms and Dads review the care of their "kids."  Yes, there are times when the office/exam rooms may smell of urine.  I am not able to have a judgmental view of this office.  Much like I don't need my vet to be a part of the "shi shi aka, chi chi" pandering crowd that populate the veterinarian scene in Fresno.  Hah!  Fresno Cat Hospital folks are just good people doing a great job with our furry friends and family. Read Less

The doctor here knows what she's talking about. I took my poor kitty in after a different vet said nothing was wrong with her, though she had been acting weird and stopped eating. The staff here knew exactly what to do and how to diagnose her. So grateful for their kind treatment of my girl, who is now healthy and happy! Read Less

They don't care about cats. They only care about making money. I called inquiring about spay and neuter surgeries for feral cats. They told me it would be the same as for household cats. That was okay. I asked if they did work for non profit charities, whereby they receive tax deductions. The woman immediately and abruptly and almost talking over me said, "You need to go to a low cost spay and neuter clinic". She either wasn't listening or didn't care, and not wanting to believe either was the case, I repeated the question. She then said the same thing and added that I go to Valley Animal Center. Her tone was tense and angry as if I was in her office panhandling for change. I had wondered if she had realized that I was calling as a representative of a non profit organization. And if she knew then, why in God's name would she tell me to go to another non profit? This made no sense. I attempted to rephrase the question, but she talked over me repeating the same words louder, very tense, and angry. It was now clear that she didn't care if I was calling on behalf of the non profit. It was also clear she didn't care about listening or descent customer service. By now I realized I was just dealing with a hard edged person focused on cash. So I said, "You mean you don't care that Fresno shelters have one of the highest kill rates in the State and kill over 90% of their cats?" Then she answered, "It's not OUR PR---- WE DON'T DO THAT!" and hung up on me. I was astonished. I sat there with my mouth open. A place called Cat Hospital has no mercy on feral cats? That's just strange. If they didn't want to perform the services for a tax deduction, then that's okay. But you don't refer a charity to another charity. That's just tacky and in very bad taste. They could have at least handled it politely with a degree of etiquette, but apparently they have no use for etiquette. I was extremely shocked that after I gave them the shelter euthanasia rates their reaction was that it wasn't their problem. Fresno Cat Hospital has no love for cats, and even less love for cat people. They even almost said the shelter cat tragedy isn't their problem. Just remember, when they treat your cat for an illness it's out of love for your cash, not your cat. Read Less

I have been taking all four of my cats to the Dr. Turner at the Cat Hospital and I wouldn't go anywhere else. Simon, my oldest cat, has only three legs and was abused early in his life before he came to us. He hates, absolutely hates getting in the carrier, but he has to make regular trips to the vet due to an illness. Dr. Turner and her vet tech Blake, are always calm and compassionate with him. They are efficient and professional as well. Last April, we had to euthanize an older cat unexpectedly. We brought him and left him for the day only to find his kidneys had failed. Dr. Turner handled the situation well. She gave the cat medication to make him comfortable so that i could go get my daughter to come say goodbye. Later, in the mail, we received a thoughtful bereavement card with the cat's paw print on it. A thoughtful reminder of our friend. My other two cats visits have been routine, showing the staff is courteous, efficient and quick. The techs are knowledgeable and thorough. And I never have to worry about a dog or other animal spooking my already terrified cats. Read Less

Objective: Our cat needed a blood draw to check on her medical condition, as well as a refill on her medication.  I usually like to stick to positive reviews, but because I chose the Fresno Cat Hospital based on Yelp reviews, and my experience left much to be desired, I think a review is warranted.  Compliments: The two receptionists at the phone are very upbeat, patient, and helpful. They provided me with ample information, and were very accommodating when I had to reschedule. While in the waiting area we had a pleasant chat with a satisfied customer who was picking up her cat.  Why we will not be returning: Techs:  The vet tech who did everything except the actual examination seemed to lack know-how in both handling the cat and in providing basic information.  The tech seemed unsure how to weigh the cat, and, unless it was done in "the back room" during the blood draw, never ended up taking her temperature. Examination: Our cat moved with us from the East Coat, and has been to two other vets  in NY and PA.  Dr. Turner was very competent at handling our frightened, defensive cat, but the the examination marked the briefest appearance by a vet I've ever experienced.  Additionally, unlike previous visits to other vets, we were not told what she was checking, or what her findings were, beyond the obvious (plaque and gingivitis).  Medication:  It is probably rare for an independent office to be able to beat online prices, and the quote for the cat's generic medication was  three times more than what we pay online.  When we requested a script so we could continue ordering online, we got one for less than three months' worth of pills.  No refills.  Lab tests:  We waited a very long time in the examination room (which, as a previous reviewer observed, does smell of urine) for a blood draw.  After the cat was taken, we heard the yelps, snarls, and screeches that we unfortunately always hear from our cat when anyone tries to get to her bodily fluids.    The vet and tech returned, saying that the cat was uncooperative and that they had given up on getting her blood out of concern for their safety.  We were asked to bring the cat back the next day for a sedation and hospitalization (over $200) so that they complete the blood draw.  On none of three previous occasions has a vet ever had to sedate our cat to get a blood sample.  The large bill aside, we did not want our cat sedated for a simple blood draw. We politely declined, paid the examination fee, and left.  The receptionist at the desk completed the necessary paper work for  a rebate on prescription kibble for the cat's teeth, and was kind to the end.  Result: the blood draw was not completed, and the medication will only last three months, instead of the usual year.  "That's an hour of my life I want back," my fiancé commented.  I'm sure the cat agreed. Read Less