They've been the best for every dog and cat I've ever had very the last 20 years. I've had several dogs that were themselves disabled, some severely disabled and the Drs worked with me to keep all of them alive and thriving for more years than my fur-kids would have had. Currently Dip-Stick(16+yrs) starting to lose his sight. Tri-Pod(6+yrs) born with 5legs but only walks on 3 legs. The pointers and techniques they given me have enabled my kids to live long and healthy lives. If a dog is man's best friend these people are a dogs best friend. Bry Jameson Read Less

We have always been treated great by the staff! Dr Yo, that is what we called him, was so good with our Jack Russell, Happy! She loved going to see him. She started going to him when she was about 8 weeks old. She lived to be 18 years old! Everyone there has been wonderful & the new vet was so good with her when we had to put her to sleep. She is so kind & caring, she was there with us thru every step of the way & made us feel so much better about what we had to do for our baby. We had her cremated & have her in a little gold box, with her picture on it. They are all wonderful people to deal with! Read Less

My dog is currently battling cancer and kidney failure. The staff here have been great at helping me and my dog get through this. They keep prices reasonable. As much as my dog has to go there for procedures, he is always happy to jump in the car to see them. Read Less

After 12 long years and much money spent we learned today that there is zero Customer Appreciation! Heartbreaking to say the least. My wife leaves in tears and never wants to look back. When Dr. Yoo was around it was pretty great, those days have officially passed 😢 Read Less

I found this place because of my son. This place has appointments and if you have an appointment you are certainly called quickly. Everyone is so kind and caring. My Cookies now has his own pet-iatrician. Read Less

Positive, friendly and caring w devoted doctors and staff. They have been my family's Vet since I moved to Fresno over 25 years ago. They have been there w me and my fur babies thru the highs and lows. Highly recommend ❤😻😻😻😻😻 Read Less

Good place to go if your pet is sick or injured.Offers a variety of services.Also offers end of life service. Such services are cremation, burial or whatever you decide on. Staff is very friendly and is willing to work with you as well as give you suggestions and prices. I was very happy with my cremation selection and I highly recommend Stone Shield Pet Hospital 4 A1 Services. Read Less

When Dr. Yoo was around, this place was great. The new vets are inept in their care and horrible in their customer service. I had a boy dog who went through some rough medical issues last year before passing away. A wait of an hour or more after my appointment time was not unusual. They told me to come in with my very sick girl dog at 10:30 this morning for x-rays. Once there, they told me they couldn't look at her until after lunch. Then why have me come in at 10:30? I told them I was done for good. I asked for my dog's file and they REFUSED to give it to me (the law says they HAVE to get it to me). They were butt-hurt because I was leaving, so they wanted to complicate things for me today. I eventually got the file. I'm going to complain to the state board Monday morning. Read Less

I am always scared to take my Cats to a pet clinic, due to cost and uncleanliness.  Yesterday we took our kitty into Shiel Stone Pet Hospital and we're surprised by, first, the friendliness, second the cleanliness and then by the efficiency of the doctor and staff.  I'm new to the area so we are now all set and have confidence in knowing that our cats will be well taken care of. Read Less

The absolute BEST! When my dog Eli was being taken in for a checkup, he managed to wiggle out of his collar in front of their office, ran out onto Shields, got hit by a car and ran off. Our vet closed the hospital early, jumped in his car, and helped me search for Eli for hours. When Eli thankfully showed up on my doorstep the next morning, I called them and they told me to immediately bring him in. They have since put up a gated area in front of their office and told me they named it after Eli. :) Such a caring and compassionate group of people, I can't recommend them enough. Read Less

Took my dog here because she was pretty bad to the point where I didn't think she'd make another day they didn't do walk ins but I told them her conditions and took me in the same day they really were very caring and did whatever to help her , even had me taking her in so they can check up on her status , my dog is now recovering and looking better I really recommend this place , they are affordable compared to other places I've thought of taking her, wait time isn't long at all , staff is very nice and caring , I can say I really am grateful for all them will be coming here for all my dogs for sure! Read Less

Took my dog 3 times for various needs and every time she was treated very kindly as were we. Both vets we got to see were very sweet and calm. The exam fee is affordable and so are the medications. I definitely recommend this place.Read Less

I wasn't sure we're to take my puppy and decided to take her here. Best decision I made. The staff and doctors were great and the wait wasn't long at all. The prices are also very reasonable. Thank you for taking care of my Eevie! Read Less

I brought in my puppy a while ago since she was sick and not eating. After they saw her about 24 hours later she was running and eating as usual! They even called me to check and see how she was doing! I love it definitely taking her back when she's sick! Read Less

They have been my vet for 30 years. In the past 3 years they have been getting progressively more expensive and provided lower and lower quality of care. I'm probably going to find another vet which sucks since they are close to my house. Read Less

Very unprofessional doctor cancelled very important bone surgery after appointment was made telling me he's to old to do the surgery instead of saying that from the get go knowing the surgery can't be delayed now scrambling to every vet in town to try to get the surgery done Read Less

They took our appointment at a moment's notice and the doctor Shin was very good. The subcutaneous rehydration technique could use some finesse, I'm thinking a smaller needle with an IV drip instead of a 100cc horse injector, but overall on a late Saturday morning we got out of there with a $93 bill and an antibiotic injection, eye drops, and oral antibiotics. Not too shabby. But then I'm used to bay area prices ROFL, what do I know? Read Less

Unfortunately this facility is prescribing Rimadyl to dogs under a new brand name, Vetformin. This medication has killed so many dogs (including my Golden Retriever and Scottish Terrier) that the FDA forced the medication maker to send letters to all vets that a 'side effect' may be death. I'm shocked anyone would prescribe this deadly painkiller. I also wonder why the FDA allows it on the market. This vet facility wouldn't even acknowledge the danger of giving this prescription I can't reccommend this facility to anyone. Read Less

I have been with Shieldstone pet hosp for 12 years. My own dogs and my many fosters have been cared for by the staff. They are all exceptionally well trained, knowledgeble, amazing people. Every dog I have taken actually pulls me when going to their visits bc they are happy to see everyone. We all of you at Shieldstone ! Read Less

This is a wonderful clinic. I have used Shield Stone for over 20 years, primarily receiving service from Dr. Yoo and Dr. Hwang. Both vets are highly ethical, knowledgeable, skilled and compassionate towards animals and human beings. The support staff is also remarkably efficient and kind. A wide variety of care is offered, prices are comparatively affordable and treatment is consistently effective. They are careful and clear while explaining various options, especially when dealing with serious health issues or limited budgets. Thankful they've kept my pets healthy with preventative care, saved them when I thought there was little hope, and just as importantly, offered sympathetic support through painful terminal situations. No one in this clinic was hired to fill space - it's very obvious they share commitment to helping animals and their owners. Have used other vets, but always a stellar experience here. Read Less

We love them! They really care about the animals and don't kill your pocketbook. We've taken our animals to them for 30 years. The original vet, Dr. Yoo, picked his staff well and they carry on a great tradition of caring. Read Less

This is just a review of the eye clinic. I took my Boston, who has cataracts, in for an eye exam. I spent $85 for the doctor to tell me my dog had cataracts. If you are 100% ready to give your dog cataract surgery, then this is the eye clinic for you. But in my case, I felt that I paid $85 to listen to a commercial about a $2700 surgery I had and continue to have no intention of getting. I was hoping the visit came with a well checkup but that part took 60 seconds, and the exam took less than 5 minutes. I feel ripped off. Read Less

It was time to take my dog in for a teeth cleaning. I moved back to Fresno and didn't have a regular vet. So I did some research on Yelp and found Shields Stone. This is a no nonsense vet. From their brochure it looks like they do just about everything...including cataract surgery. The staff seemed to work like a well-oiled machine and I had total confidence in Dr. Shimm and the staff. I had both of my dogs, Mable and Missy, examined. Mable was put under and had her teeth scaled and Missy checked out okay. In the end I was happy, And I was happy the bill, too!I'll be taking my dogs to Shields Stone from now on. Read Less

Took my 9 year old chihuahua mix here for dental work. Compared to other hospitals, I felt that they were very reasonably priced. No complications and my little buddy bounced back in a few days after having 11 teeth pulled. Staff was friendly and knowledgeable. I highly recommend! Read Less

My dog needed dental care ASAP. I am new to this having to take a pet to the vet deal. I knew for sure it was going to cost me. I called Shield Stone and made an appointment for exam and dental service immediately after. they examined my dog and I signed the paperwork for her and they needed to call if extractions were going to happen. My dog needed one extraction due to her having a foxtail in her mouth. FYI keep your pets away from foxtail plants they are DANGEROUS! didn't find out till they explained what it was and my dog was losing a tooth because of it. I picked up my dog right at the time the scheduled her to be picked up. She was crying but only because she wanted to go home. They treated my baby and her dental needs with the most proper care. The price was VERY reasonable. I will be getting her dental check ups her every year from here on out. Read Less

I was recommended to come here by one of my friends. I've been coming here for over 8 years now. Dr. Yoo is an outstanding vet and the employees are always friendly. My dog has medication allergies and special health issues, the doctors always make sure to accommodate him and monitor him to ensure he is safe. I'm so thankful for them, they have helped my dog more than I can ever explain over the years. Read Less

My dog started getting skin allergies again, brought him here because a friend recommended. They got us in the same day, not like HOPE who did not have an appt for a week the last time I needed a vet and Abbey Pet makes him so nervous because they have long waits. We went in early just in case I had to fill out paperwork like at Abbey, but the Tech took all the info down, which was just our address and dog info. Our appt was at 4:30p, Dr. Shim had already checked, initially diagnosed and shaved my dog's under belly by 4:35p. We were out of there in no time, so glad and the prices were great for appt, antibiotic, steroid, shampoo, and spray under $120.00. I had to pay twice that for less meds and longer wait time at Abbey. Thank you Dr. Shim and staff! Read Less

I have been taking my dogs to Shield Stone for the last year after being referred by a family member. I've always had a good experience with very friendly service. Although, what stands out to me the most is the great service both my dog and I received after she had a medical emergency the other day.My dog Daisy had been throwing up, shaking, and not moving or eating (which is definitely not like her). I called Shield Stone the next morning to see if they had any openings when her condition did not improve and they were able to fit her right in. After running multiple tests she was diagnosed with Pancreatitis and the vet was extremely helpful with explaining what it is, treatment, pricing etc. (Most likely from eating too much people food) She ended up needing to stay overnight with an IV. The total bill ended up being a little under $800 which included tests, stay, IV, medicine, and food. Although it was not cheap I was pleasantly surprised, expecting it to be quite larger a number. It helped too that I have Care Credit (highly recommend) so I wasn't forced to shell out that much money right then and there. I'll just be down about $50 each month till its paid off but that's nothing compared to my dog being healthy again. Read Less

My cat had to come here twice after he became lethargic and was vomiting multiple times. Both times the staff here literally brought him back to life. Super caring and were gentle with him. They understand that to us, our pets are our babies and treat them as such.  I know people complain about vet prices, but can you really put a price on saving a loved one? They do take Carecredit which is a great alternative to paying out of pocket when your in a bind. Read Less

Have been taking my dog and cat to Shield Stone Pet Hospital for several years now and I'm very pleased with their service. The staff is friendly and knowledgable, the cost always seems very reasonable to me, plus the vets and assistants here seem to like the pets they work with...an important characteristic to have if someone is working around animals all the time, don't you think? A big thumb (and paws) up to the staff at Shield Stone (from Doofus the cat, Buddy the dog and me). Read Less

I moved to Fresno in 2001. This place was literally around the corner. When I got my new baby kitty I tried them out. Needless to say, I moved across town and still come here. I love the doctors, I love the staff, I love how they treat me and my grandma kitty. I will never go anywhere else (unless recommended by SHIELD STONE) She's 14 now, and I owe it all to them!!!!! Thanks guys for all your patience with me in all years I've been such a helicopter cat mom!!!!!! XOXOXOXX I TRUST THIS STAFF AND WOULD RECOMMEND SHIELD STONE TO ANYBODY!!!!!! Read Less

All three of my dogs have been to this clinic. They have always been nice n friendly (the front staff n Drs).  Unfortunately I don't remember what the Drs name was but she's always very professional and does explain every procedure to me. My male dog jus went through a hernia surgery n I am waiting for him get back to his old self. They were really good about the whole process. Total cost was $800 for hernia surgery. Read Less

To day my poop-poop-machine was ill and this pet hospital is close by my home so It seem like a good log on look at the review there more good review's then bad, the doc came in did his test to determent my pet had a infection prescribe medicine she doing better he had a grate reprove also too when he walk in the witling room my baby girl starting waging her tail I said to my self this a good sign so I recommend  shield stone pet hospital foe all your pet's need. Read Less

I wouldn't take my pets ANYWHERE else!! When I see the negative reviews about this clinic I can tell that the negative reviews are from people who have NO understanding of what it is to own a pet. When I walk into Shield Stone Pet Hospital with my four legged child, we are always greeted with smiles. The staff  and Doctors (Dr. Yoo & Dr. Hwang) are WONDERFUL. I feel like they go above and beyond to make sure every vist is a great one. Even on a busy day they are always accommodating and willing to fit us in for last minute appointments. I feel like they treat my pet like she's one of their own, & there is no greater feeling then knowing that they love her as much as I do. Thank you Shield Stone Pet Hospital for they years of great service Read Less

By the time we found out about this place my husky had already been completely blind. Dr. Yoo diagnosed her with Glaucoma and cataracts. He gave me his honest opinion about what was best for her. And he never recommended more than what we needed. He was also the one to enucleate her eyes. They called for a follow up so we wouldn't be charged a fee just to see the doctor which I appreciated. Dr. H was also very good w my dog. It was obvious how much she cared for my dog when she developed a phobia of going outside. After we ruled out it wasn't anything medical she told me to keep her on a strict route. A few days later they sent me a packet of info on caring for blind dogs, phobias, games etc. and that just made my year. All I feel is that Dr. H probably wanted to help more and went out of her way. And my dog is slowly going back to her normal self. Lastly, the vet techs here that are familiar w my dogs are amazing especially the tall lady and the Asian guy. They're always curious to what the doctor had to say and recommended a lot of things that saved me money. I'm never going anywhere else. Read Less

Our 1 year old German Shepherd/Lab mix was hit by a car, but didn't have any cuts or bleeding. She was bright eyed, wagged her tail and continued to eat well. She wouldn't stand up, though, and we suspected a broken hip. I called and spoke to a staff member and he was very kind and informative on what our options were and the costs involved. We waited a day and a half to see if she got any better. When she didn't, I called the Stone Pet Hospital again and made an appointment for x-rays. They were able to see her a couple of hours later. The hospital was very clean and orderly. All of the staff knew their job and did it efficiently. Dr. Kim was very kind and explained the x-rays. Our dog had a broken pelvis and a punctured lung. We were given pain medication and antibiotics. Our dog is now home resting and healing. Dr. Kim explained everything in very simple terms so we could understand exactly what was wrong on the x-rays. I wish she could be a people doctor, too. Read Less

After visiting a local vet and putting my dog through several failed surgical procedures, someone referred me to Fresno and Shield Stone Pet Hospital. They got it right the first time. If my animals ever need anytype of eyecare I will call here first could have =saved myself a lot of money and my dog a lot of discomfort. Read Less