My Mister Magoo runs to the door to go in; instead of cowering at the door.  He's a welcome patient, that's for sure.  He has been having gastro issues since the weekend.  He spent 30 hours in one of the Santa Rosa Emergency clinics to the tune of $1500; was x-rayed, medicated, IV'd, etc., and then discharged.  What he didn't have done, even though I indicated that he might have swallowed my grandson's sock, was have a barium! Dr. David and I talked first thing on his release; and come to find out, he's in surgery with Dr. D right now for removal of a "foreign" object.  The emergency care folks led me to believe all was good, go take his meds and see you later.  Dr. D was so much more hands on and caring.  Both dogs will be long time patients! Read Less

Wish I could vote ZERO stars for David Brooks- a vet with an arrogant and insensitive attitude and ZERO compassion for the cat he neutered for us yesterday.  My friend Maggie, a respected dog walker/sitter in Sonoma, and I have been feeding a feral cat colony at Glen Ellen Market for the past year.  We have trapped kittens there twice and got them to Pets Lifeline for spaying/neutering and adoption.  While I was busy trapping  another litter of kittens yesterday, Maggie took the adult cat we had also trapped to Glen Ellen Vet hospital.  (I had tried several other vets that I usually work with but no one could take the cat right away and we were afraid it would harm himself in the cage).  Maggie said that Dr. Brooks first question was whether it was a male or female because that would make a difference in price.  What the ?!  How would we know what the gender of a trapped cat was?  Anyway he rattled off costs, said he wouldn't keep the cat overnight, lectured her about feeding feral cats and spreading diseases and told her to come back in a few hours.  She left rattled and called me and said that he was an a--hole and she wasn't comfortable going back in his office so I said that I would pick up the cat and keep in overnight. When I went back to his office to get the cat (2 hours after we dropped it off) I had a large crate to put the cat in so that it could recoup from the operation.  When Brooks saw the crate he said the only way to transfer the cat from the small crate he had put it in was to "dump" it into the larger one.  I thought the cat would still be sedated but he said no- he had used gas and the cat was alert.  He turned the large crate on its side- spilling the kitty litter and food I had set up- took it in the back and apparently dumped the cat in it.  During this process he said  "I don't care when you let the cat go. You can let it go right now."  What?!  I have been trapping cats for 5 year's since moving to Sonoma and no vet has ever said let the cat go hours after surgery!  When I told him that I cared and knew that the cat should rest he really got an attitude and told me he spayed and neutered feral cats all the time "20 and more at a time- we turn em and burn em!" (a direct quote).  So I already thought he was an insensitive jerk and THEN I GOT THE BILL!  He charged $219 to neuter a young male cat.  When I saw the bill I told him that it was more than triple the cost of other vets in the area. I appealed to the fact that we were doing a community service- that the feral cat colony was across the street from his office and we were helping to control that situation by removing kittens and spaying the adults.  He said what I SHOULD be doing was calling Animal Control to come and get them.  I asked if he meant that the cats should be euthanized?  Because Animal Control doesn't trap feral cats, spay/neuter and re-release them.  Volunteers like Maggie and I do that.  How could a vet not know that?   It became clear quickly that he was not going to adjust his bill-- he said he had a business to run and employees to pay and what did I expect- free service from him??  I said something to the effect that I understood why he was getting bad reviews and that I was going to write one too (and I never write negative reviews- but this is for the animals!)  So I payed the bill, picked up the large crate with the cat in it to leave the office and asked his office person for help.  She opened the door for me and Dr. Brooks, apparently concerned about my writing a bad review,  followed me all the way to my car while aggressively trying to justify his prices and his practice and his attitude. CREEPY!  Of course he isn't the kind of man who would ask if I needed help carrying the large crate or getting it into my car.  The cat is still recovering at my home and I see that Brooks didn't clip the ear which is standard practice before releasing a neutered cat back into nature.  He also didn't put any flea meds on the cat OR take any blood work to see if the cat had FEV or any other disease-- which is weird since he lectured both Maggie and I about how rampant disease is in feral cat colonies.  I hate to affect people's businesses with bad reviews but I would never take my pets or feral cats to this office again and believe that people need to be warned.  If you work with feral cats there are many compassionate vets in Sonoma that will  neuter and spay for MUCH less that this.  Pet's Lifeline will take kittens for free and spay/neuter adult cats for $30!What a mistake going to this guy.... never again. Read Less

I brought in my dog Stella as a new patient the other day and I cannot express in words how professional and caring this staff is. The moment we walked in the door we were greeted with smiles and pets for Stella who was very nervous about going to the doctor but the staff and Doctor Wagner became instant friends with her and she felt right at home. We live around the corner and will make Doc Wagner and staff our primary care facility from now on.Brian and Stella Read Less