I recently adopted a cat from the Pasadena SPCA and they sent me here for a follow up vet visit. I’m extremely happy they did, because otherwise I would never have found this vet. Everyone from front staff to vet techs and the vet I saw were extremely friendly, helpful, and good with my 2 cats. Love that the first visit for a cat is free, and I was very happy with the prices. The place is clean and organized and has a small shop that sells food and other supplies. This is my new regular vet! Read Less

Awsome staff, caring and attentive. After they discovered a mass in our cat, they set a same day appointment to see an internist at VCA West L.A. and followed up just to see how she was doing the following day. Dr. Loo is simply amazing as is everyone else! Read Less

Many VCA hospitals give you the hard sell where they print up different versions of treatment so you can choose how much you love your pet in dollars. VCA Arden recommends treatment on the basis of keeping your per healthy. I recently drove out from Palm Springs to bring my cats to Dr Misetich because I trust him. I've had a good experience with all the doctors here. Read Less

I've been taking my pets here for years now. I've had Dr. Bragg for the majority of the time so we'll focus on that in this review. Dr. Bragg (who unfortunately it's no longer at this practice) was a wonderful veterinarian. She always answered all my questions, calmed all my concerns, and genuinely cares for my cats. She was a very sweet person. The receptionists are very nice. Pandora, Lynn, and the others at the front desk are kind and caring. They're always a pleasure to deal with. The support team, which I assume are vet techs/assistants/etc, are kind. I don't interact with them much, but when I do, they really do care for your pet. Currently, I am with Dr. Somes, and she is very kind and nice thus far. Hopefully this continues for years to come.Read Less

I'm sorry I have never needed to bring in any of my pets here but let me briefly tell you an experience I had 4 years ago with this animal hospital. On my way to work I had noticed an injured hawk. I stopped & helped it cross from street traffic, threw a blanket over it & finally got it into my car, it was bleeding & hurt from an injury on its wing. This was about 3 blocks from the hospital. I understand this isn't the place for wild animals but let me tell you, when you find a wounded majestic animal like a hawk & are already late to work trying to save it, where else would u maybe think about taking a hurt animal. Well this is where I took it & the staff inside the entrance where appealed I had even thought of such a horrible idea as to a asking them for help. They ended up taking my license plate down of my car because I had to leave the hawk there for them to help him. Had they just respectfully told me to call the human society, I would have not only called buy taken the hawk there myself. That's all they did. On my way to work late after, my boss told me I should have called the human society, which the Glendale location was closed on Monday, so I called the Pasadena location & guess what to my surprise Arden Animal Hospital had already called them for the hawk pick up. At least they had the care to do that. Read Less

I have received fantastic care for my dog at VCA Arden! Dr. Misetich is experienced, knowledgeable, patient and dedicated to both pet parents and their companion animals. Ms. Patty Munson, the hospital administrator, has proven to be a powerhouse combination of efficiency and kindness, getting any and everything I needed done in a timely fashion while also dispensing hugs and a friendly ear for this nervous pet parent. Jenna Caress, the tech supervisor, really knows her stuff - and goes the extra mile to explain everything that's happening in a pet's care and treatment. (And she knows when to pass the Kleenex, too!) Actually, all the vet staff have been kind, gentle and capable with both my pup and me. I am spectacularly pleased with the care and treatment we've received from the technical staff, and would be happy to recommend VCA Arden to any caring pet owner. Read Less

I cannot say enough good things about Arden. I drive three hours to get there because I own rabbits and found this to be the only place where they have true knowledge and years of experience with them. The staff has been nothing less then loving when times were tough.Read Less

Good service from both the front desk and the doctors. Watch out though, they try and upsell you all kinds of preventative medicines, they lay that guilt on you about taking the best care of your pet and you wouldn't want to be negligent and short change them, etc, etc. Also when I call in I always get put on hold for 2-3 minutes. If you are that busy maybe you need to hire more people. You have to balance good service from the doctors and staff vs upsell pressure. I take the good service and tell them "no." Read Less

I love VCA Arden! My pets have seen several different vets there and all have been knowledgeable, caring and accomodating. I think this is one of the few veterinary places that does not order expensive tests when not indicated. The prices are reasonable. I have recommended VCA Arden to several friends. Read Less

The vets and techs here are fantastic - knowledgeable, compassionate, and so helpful. Dr. Somes is our primary vet and she is wonderful, super responsive, highly capable and very down to earth. The front desk staff are always crazy busy and it can feel a little hectic at times, but they know their stuff and go the extra mile to make sure you have what you need (on one particularly busy day, when they couldn't work in another patient who walked in, they took the time to call around and see if they could get her an appointment at another clinic - when they were slammed themselves!). Absolutely recommend. Read Less