Recently, our 1 year old cat became very ill and we took him to Rancho Regional and they could not find the cause. Our last option was exploratory surgery which is a lot for a young cat. We took him to Highland Regional and he told us to come here because he was dehydrated. We hospitalized him for two days and found how her had pancreatitis and gave us medicine. We're so glad we did not have to cut him open as he is just a baby. I truly feel like they saved his life because we did not know what to do and he was not getting better. We were watching him slowly waste away and we recently lost an animal the same way in August so it was hard to relive. He is currently healthy and happily sleeping next to me as I type this. More on the clinic: All the staff we encountered were nice, helpful and even let us visit our baby boy when we missed him. It was also pretty affordable for a two day hospitalization. The site itself is clean and they have free candy which is good for me because i'm a stress eater! Read Less

Really bad experience i took my kitty and they did lab work they told me she was fine all they use to do in those 5 hours we were there was give me estimates every hour all they care is for the money read the other reviews most of them r bad the people in this animal hospital dont care i took my kitty to another vet i had to put her to sleep😢😢😢😢😢plz dont give these people your money. Read Less

Best urgent care for pets! I brought my cat in she was drowning in the pool when we got home! She was so close to death and she was so cold! We got there as fast as we could and without a question or paperwork they took my cat back to the vet straight away. We where there waiting to see if she would pull through for about 3 hours! The staff was so friendly it was wonderful and very comforting. We got an estimate that was about 400-1000$ but we where willing to pay! When the time came! We braced ourselves for the bill and only ended paying 135$!! They do not try to rip you off and only do what’s absolutely necessary for your pet. My cat is safe now and happy as ever. GREAT PLACE! Read Less

Bad experience i took my kitty pay $300 because for this vets the money is first they did lab work told me she was fine that they dis not know what she had wanted me took leave her over night pay $600 just to see if she would get better, i decided to just take her home next day a took her to her regular vet so happen in the lab work it said that her kidney were bad when on this vet hoslital they told me her kidneys were fine.... had to put her to sleep😢😢😢😢plz if u love your pets plz dont take them to this hospital all they care is for the money.... Read Less

This is such an amazing clinic. They were extremely comforting to us when we took our 17yr old Shepherd mix Piddles in to have her put down. They all were Very caring , And then when I checked the mail from yesterday, this lovely card and kind words, hand written by the staff was in the box. (Tears and more tears). Thank you so much for caring and going above and beyond for us and her!!!! Outstanding clinic!!! They don’t get much better than this. 💕 Read Less

We had to put our old man down yesterday. He made it to 18, pretty good for a big cat. The staff was compassionate and understanding and treated both him and us with care and respect. They have a special room in their new location set up to be very calming and serene. It looks nothing like a vet's office and was a nice place to spend our last time with our boy. They even have a back door that you can sneak out of when you are done so you don't have to go back through the lobby with tears in your eyes. Their prices are the best around, too. Highly recommend if you have to make that final choice for your beloved pet. Read Less

Called to see if they could look and see if my dog needed stitches. Lady was nice on the phone said the check up was 49.99 but  if it was my first visit that they would wave the exam fee. So I drive 20 miles to get there and we show up and she says the exam is 65$ I said that I talked to someone on the phone and said that it'd be free for first time visit. They then told me no that they don't do that and that I must have called the wrong number. So I then go to my call log and call the number and their phone rang and She answered. I said this is the place I called she denied. So they lied to me on the phone and said free first time visit just to get you down there then they hike the price and put the pressure on the pet owners to make a decision on paying when they were told first exam would be free. And when I confronted her she said no we've never done that and I said well why was I told that, she smirked  and said well we don't do that here. I told her it's really messed up they lie to ppl to get them to drive down then hike the prices. I gen told her he's smirk said it all. What a joke. After going through this with me I just wonder how they treat animals. Read Less

If I could leave no stars for this place I would. They're unprofessional, rude and completely a scam. I went in for an emergency c-section and the veterinary literally saw us in her sweatshirt, as if it was so hard to take it off for a second and be professional. They gave us a ridiculous price range that was $1,400-$2,400. A thousand dollar difference. When I asked what the price difference entailed they literally told me that it depended on how many puppies she had. Which may I add that the first thing the vet said when she saw my dog was "wow she's got a lot of puppies in there. I'm curious how many". So just cause you think my dog's going to have more puppies you're going to want to charge me more because you know they're valuable dogs? Ridiculous. We spoke to the vet and asked if there was any way we could pay the $1,400 as we just had a baby ourselves and $2,400 is 4x what we normally pay for a c-section. She very rudely told us no. So we literally left with our dog while she was giving birth. She had 4 pups over night and took her to Butchko's first thing this morning, which I paid only $650 (a flat rate from them may I add) and all of my puppies came out alive and healthy. DO NOT USE THIS PLACE. They literally wanted to charge me more than I paid to birth my human baby at St. Jude's hospital. Yeah fucking right people!! Hell no I was not giving my money or chancing my puppies and dog's life with these greedy, rude people. Read Less

Decent place. Would like to have shopped around, but it was a Saturday morning when Signora's puppy was attacked by a coyote. Poor thing got messed up. Staff really nice. Just expensive. And totally not clean, especially the Exam room. I tend to think if the front is dirty, then like a restaurant--so is the kitchen.  Medical care makes up for it...hope it's clean back there where it counts. Tend to doubt it. Read Less

I have nothing but great things to say about this place. I took my dog here for the first time over the 4th of July weekend. They took my boy right in, run all needed tests and provided him with immediate attention. Dr Lynde was absolutely great! Very competent clinician, gave my dog all necessary meds to basically save his life and show a lot of compassion during her care for him. I'm glad I got to have such a good vet to take care of my pet. Read Less

I have mixed feelings about this place.   My dog started crying out of both where and shaking his head like crazy. He didn't want to move at all so we knew something was wrong.  We took him here since it's the nearest emergency center.  Upon arrival the receptionist seemed incompetent and not nice at all.  Rude.  Even though I told her my dog was 10 months, she put a year down on all his stuff, had zero customer service and just seemed like she hated her job.  There was only 1 other gal there in the waiting room who got taken back naybe 5 minutes after we got there so I thought we would be seen wuickly especially since they said they only had the 1 person ahead of us.  That was false information.  We waited about an hour and 40 minutes to be seen by the Dr.  The Dr was AMAZING and knew what was wrong with my dog before even examination which I thought was impressive.  He had foxtails in his ear.  She took him back and removed then without even having to put him under.  That was great. So although she was super great, I didn't get an estimate for the procedure beforehand.  I thought it was going to be included in the visit fee since she didn't say it would cost anything  but it wasnt. . It would be nice to know how much it'll be before they do anything don't you think.  Anyway, so I thought we were done but no... I still had to wait another 30 minutes to get the lady to call me so I can pay. The visit was $80 and the procedure was $25.  I'm used to paying hundreds of dollars for my pups so $105 was nothing but again to not be told of a cost upfront was shady.  The last thing was how disgusting this place was.  You don't even want to sit on a chair because it just feels gross being there.   This place has such potential if they get their act together.  Get a new receptionist as the older white lady is such a jerk, hire a cleaning crew and give your customer and estimate before performing any procedure.   Will we be back? Hopefully not but if in a bind we will. Read Less

We brought our 9 year old cat in complete distress, The clinic took us in infrome of all else in the waiting room. We were treated with absolute professionalism we would recommend This facility to anyone that hasa pet emergency Dr Rios was great. Read Less

This facility is one that you don't want to HAVE to use but boy when u need them it is good that they are there. My visit was a total emergency I knew going in . . . Docs and staff companionate and didn't treat me an experienced dog owner as a novice person. Kudo's to Dr Hardesty and Williams for their work. As usual the staff was efficient and understanding; followup excellent. Read Less

Lost my beloved fur baby here last night...we brought her in while she was having a seizure. They took her in the back immediately and we weren't told much of anything for some time, eventually they pulled us into a room and had a lady tell us the price ranges from 600$-$1835. Wanting an answer quickly we asked for some time to think it over especially given that we didn't have that type of money...she came back two times before sending in the dr to talk to us. We knew that she wasn't going to make it and really wanted to take her home and make her comfortable for as long as possible but bluntly the dr said "if you take her home she will die" with no compassion for us or our baby. They told us that they didn't do payment plans and so that left us with the only option which was to put her down. As soon as we said we had no options but to do that she ran to get the paperwork and came back and said that if she thought there was a chance our Baby would make it she would work with us, I was confused at this point because why even bring up the price if you don't see her making it. We are then told that we can come back later to pay for the putting her down, so they won't help keep your babies alive but they will to put them down. Me and my wife were completely devastated and felt no compassion from anyone except for the last receptionist we dealt with who told us if we wanted to come back to see our baby one last time she would be there for a few more hours...this is the closest "emergency vet clinic" around and if anything comes up again we won't bring the rest of our babies here to be financially prayed upon Read Less

I brought my dog here because he was bleeding and I couldn't figure out why and of course it was after normal vet hours so I had no choice but take him to an emergency vet hospital. Going in I knew the prices are going to be higher than going to a regular vet (it's an emergency clinic to be used for - emergencies). I got the price quote and ta da - it was high (no shock there), so I asked the technician if there was anything on that price quote that was optional (I knew there was at least one thing - the laser therapy). And so the tech went to the vet and price went down from $519 to $297 ( a BIG difference).Side Note: For those who are on tight budget or don't like dipping into their emergency money for vet costs, get Care Credit. A lot of vets and emergency animal hospitals (even this one), takes Care Credit.So I was instructed to come back from my pet at 11pm but to call before I come just to make sure he was ready because they may fall behind schedule. ***********************************Phone Calls Go Unanswered************************************So I went home and called clinic from 10:40pm to 11:15pm (35 minutes) and every call except for two of them, went to voicemail! Two of the calls I got a busy signal.I'm already frantic worrying about my dog thinking he may not make it through the anesthesia and here this place is not picking up their phone. Are they trying to revive my dog? Is he having complications? I can't tell you the level of stress this added to my experience. What added even more to my stress level was reading the negative Yelp reviews, especially the one about the clinic killing the mom and her pups because a payment hadn't been made. What kind of place is this?!!!At 11:16pm I FINALLY got someone to actually answer the phone. They told me my dog was ready for pick up and I could finally breath a sigh of relief after wondering if he was ok because they couldn't answer their phone.I make it back to the clinic and as I walked into the front area I noticed there was not a person in sight. I then heard their phone ring and ring and no one picked it up. After a couple of minutes a lady came to the front desk to help me. As she was helping me I could see an older woman with long dark brown hair walking back and forth in a zombie like-state (another tech). Note there was a man who had walked in the clinic right after me and he was waiting to be helped too. After about 5-7 minutes the lady that was helping me turned to the tech that was walking around like a zombie and asked her if she could help the gentleman behind me. Isn't it obvious that customers need to be helped?Overall the lady that helped me was very nice and took her time to explain everything to me. I give her props for that.However, there is no excuse for not answering their phones!**********************Not My First Choice**********************This place is just not well managed - clearly. And something is lacking in a facility that kills a mom and her puppies because a payment wasn't made. If I ever have to take any of my dogs to an emergency hospital this one will be at the bottom of my list. Read Less

These people care about your pets. We brought our 2 year old cat in at 2 am when we realised he had a blocked bladder. The staff was very caring and kind. Their pricing is very good for being an emergency clinic, and they know their stuff. If you have an emergency with your fluffy family member do not hesitate coming to this place, you will be in great hands. Thank you for all your help in such a scary situation. Read Less

I would never bring my pet to this hospital again! I had one of the worst experiences of my life! We brought our beloved 8 year old dog in with what we saw was obstructed breathing. She couldn't seem to get enough oxygen in and was snorting and gasping when she would inhale. When we got there at 10:30 pm there were only 2 other people in the waiting room. It took us an hour or so just to get an estimate on what was wrong with her, then another 2 hours for X-rays and a blood test. In the meantime, we got no updates or any communication with the staff who seemed to be having a very bad night. The ER vet looked and acted like she hadn't had any sleep for a couple of days...or weeks! Once we did get to speak with her and go over the test results she focused on the anxiety my dog was having rather than the reason we brought her in. She IS an anxious dog when we take her places but I told them that several times. The test results only showed a little gas in her tummy yet they highly recommended we leave her there overnight for IV fluids. For what? That really irked me! Then the vet said maybe she had pancreatitis. Yet my dog had absolutely NO symptoms of that whatsoever. On top of all that, there was a very obnoxious man speaking very loudly with LOTS of obscenities to anyone who would listen and the staff did nothing until I asked them to make him go outside or shut up! He was so disrespectful! The place was very dirty and run down. So we decided to take our dog home and monitor her ourselves only to find out that they left the catheter in her arm! Really?! Then when I called to tell them that they said I could bring her back (it's now 3 am and we had been there for 4 hours) and they would remove it at NO CHARGE! What?! I mean, I just couldn't believe what a horrible situation this turned out to be. By the next day my dog's breathing had returned to normal, praise God, and she seems to be doing fine now. But it certainly wasn't because of anything this animal hospital did. Read Less

I wish I hadn't needed to pay them a visit, but we did, late in the evening, due to a bite wound my dog sustained during a walk. The wait did take a long time, as with most emergency care, probably due to triage. Once we got into a room, the staff saw us quickly and they were very attentive and kind. You could tell they work there because they genuinely care about animals. I really wanted to avoid stitches, and they helped us figure out how to make that happen. Our regular vet is the one who referred us to them after hours, and I can see why! The prices weren't bad, either. $130 for a visit that included a cone and medications. Pretty on par with what I would have paid at our regular vet. I hope I never need to visit them again, but if I do, it's nice to know they've got our backs. P.S. My dog has now made a full recovery! Thanks to Dr. Williams. Read Less

My little furbubbie seemed to be in some serious pain around the neck and on the left side near the shoulder. I have never heard her cry out before for anything, so I was really scared when this happened three or four times in one day. Finally I decided to take her to a hospital and I was very GRATEFUL for the care they gave both my furbubbie and me. Very professional and curteous. I will have to wait and see if the diagnosis was right and if she is over the issue since I just got home from there right now. Read Less

I don't want to give any star here. This is my first time here bringing in the cat that got bleeding and need to see doctor. I wait 3 hours and someone came after me going in all but not me. Stupid people here. The workers here all are rude. They were not nice at all and this is almost 4 hours already. I just want to take my cat back and say bad word to them so bad. Read Less

The staff immediately recognised an emergency situation with my dog who I love like family, I got there filled out some forms and as soon as i finished a woman staff member rushed to helped me get him onto a gerny to move him inside. We got a room straight away and a nurse checked his temp as soon as we settled in and then went and got my little guy some blankets to help warm him while we waited. It only took the veterinarian a minute to get into our room, she looked him over gave us a quick run down on what it could be and how severe each scenario would be. Got him in for an x-ray within 15 minutes of pulling into the parking lot, one of the nurses was nice enough to let me walk with them into the x-ray room and pet and talk to him for a little longer to calm my own nerves more so than his haha, After the x-rays came out they didn't show any major issues so the veterinarian explained what that meant, our next steps and options. After all the testing and when treatment was started and he was more stable they allowed my girlfriend and I to stay in the back with our dog for quite some time just petting and talking to him. We asked if he could have a blanket and the nurse took his temp again then happily got him a very large comfortable blanket. After we Said our goodbyes for the evening I drove home and called them to see if there was any updates. The nurse checked and in a timely and professional manner gave an update on my dog's wellbeing and any changes in his demeanor. This morning I went to pick him up, enroute there I called and asked how he was doing and got the same professional answers. Upon arriving to pick him up I paid and got him while only waiting a few minutes. At times I can be a very demanding person especially when it involves my dog, and in a very hard time the staff was calm, sweet, collected, informative, and clearly working towards the comfort and health of my dog. It was a little pricey so make sure to ask prior to agreeing to services. Thank you to everyone working there, you saved my family member. Read Less

Dr. was super nice and they took us in right away. Our (10 yo) pup had a pretty awful ear infection. They treated her, and she noticeably felt better right away. Very sweet staff also. Highly recommend this place! Read Less

Lost our golden retriever of 11 years which has been very difficult. I came to this hospital very late with my dog and the staff were very understanding. The veterinarian working did a great job comforting my family and also my dog. Although my princess is no longer here with me I am very much happy with the quality of care the staff gave us. Thank you . Read Less

First let me say I am a vet tech. So my opinions on this are not from some level of entitlement but rather first hand experience from the clinics I worked for, my own dogs at our veterinarians office, and every single dog training and behavior client that I have been to the vet with before starting a training plan.I have a word to sum up the experience we had last night:IncompetentWe arrived at this facility just before 3pm.We informed the receptionist that our dog was 14 years old (we repeated this age 4 times and she still marked him as 10) male neutered chiweenie with a hx for the last 6 weeks of heart disease and CHF stage 5 murmur and collapsed trachea. Gave her medication names, doses,frequency brought his original xrays from 6 weeks prior and explained that at 10am he was noted to have had a seizure. Upon myself and my boyfriends return home about 1230 he was unable to stand and we were told of the "seizure" he had another one right then but it wasn't a seizure it was him struggling to get up. He couldn't stand and his heart was racing. We took him to the emergency vet.An emergency is a life threatening situation. It is not something that a general med doctor would handle. Its something an emergency medical doctor would handle. An emergency clinic is one where you go when your routine vet isn't open and you have a life threatening emergency. So they can stabilize and treat your dog.THIS VETS OFFICE CAN NOT TREAT EMERGENCIES.Our dog was given an ECG and a repeat chest xray after a brief conversation with the vet who said he does not have CHF which I KNOW for a fact is something he has because I was there when he was diagnosed.We were told they had no meds to stabilize him and we had to go to a clinic 90 min away in LA. I called them and they didn't have a specialist that this vet was adamant we needed and she swore they did.The other clinic didn't understand why this emergency vet didn't have meds or the ability to stabilize him.Our dogs heart rate was 205 bpm and we took home an unstabilized dog who was tranquilized and had to find where to take him for Competent treatment from there.While the vet was not equipped to handle an emergency or to even read the plethora of medical journals I was able to pull up in the HOURS we had to wait while they provided no treatment she at least had a friendly disposition.THE RECEPTIONIST has a face as ugly as her personally. She should be out of a job she was abrasive,rude, disgusting in the way she spoke to us and others especially when I asked for the practice manager.We were there for more than 3 hours. We were paid for services when NO TREATMENT WAS PROVIDED and it took them 3 hours to tell us this. BECAUSE Of this delay in care our dog suffered a stroke on the way to the clinic we found to treat him.I am disgusted by this and complaints with the AAHA and the AVMA and the BBB have been filed.PLEASE consider taking your beloved animal anywhere else.Perhaps to Inland Valley Veterinary SpecialistsAt 10 west 7th street upland909-931-7871Because they ARE equipped and they did help him not to die.Think twice before stoping here....drive another 10 or so minutes and get the vet care your pet deserves. I received no response to my calls for the practice manager and subsequently filed a BBB complaint. This was this practices complaint.I can prove every single lie involved in this including times based up video footage and phone called taken and the actual medical record from that day.MESSAGE FROM BUSINESS:Chapo, a 14year old Chihuahua-mix canine presented on September 17, 2016 at 3:21pm with a rapid heart rate. He was immediately placed on oxygen while Dr. Rios collected his medical history. The client advised Chapo had a history of heart disease, was currently on Enalapril and Lasix and a prescription diet to support his kidney function.Dr. Rios, after completing her patient examination, recommended Radiographs, ECG and blood pressure recordings. Radiographs revealed R-sided heart enlargement, however the lungs were clear. ECG revealed sinus tachycardia with a heart rate of 205 and blood pressure readings of 151/82; 142/89 respectively. In Dr. Rios' medical opinion, the proper evaluation and treatment of Chapo's sinus tachycardia required a referral to a cardiologist. Hospital staff began calling specialty clinics throughout Southern California to locate an available cardiologist on a Saturday afternoon. Through our efforts we located a specialty facility with a cardiologist on staff_ We did not inform the client a cardiologist was available but rather that Chapo could be admitted through their ER, and the ER DVM would have access to consult with the cardiologist, stabilize Chapo, and await the cardiologist's evaluation.Contrary to the client's claims she was informed Chapo had "no heart failure," Dr. Rios stated Chapo "was not in congestive heart failure." His lungs were clear. Contrary to the client's statement that they....More in comments Read Less

UNHAPPY! Called about an emergency. Explained that though I live a little far (25-30 min), i have been here before and am seeking some emergency advice about an animal in severe distress. Person who answered told me to "make it quick" because they are "very busy". NO THANKS! I will contact a doctor who is willing to help. I am not willing to make my critical issue "quick". When an animal is in distress I need someone who is willing to care. Read Less

We had to take my cat, Lucy, tonight. We were not able to save her, but the staff were so compassionate and kind that they made it a little easier to bear. I wish I'd had the presence of mind to get the names of the people who helped us so I could thank them personally. Read Less

Had to take my little girl there last night she was an 8 year old chihuahua wich had trouble breathing wich we ended up loosing. Im not bashing the care they gave my baby because we have had taken another dog and recieved excellent care but t he way myself and my girlfriend were treated by the older gentelman that was treating our baby was extremely rude and very inconsiderate and very un comforting. How ever the rest of the staff were extremely helpful Read Less

My four year old pup had a one inch laceration on her back at 8 PM on a Friday night. Took her in to get closed up. The staff was super professional and nice, they had us checked in a couple of minutes, the wait was reasonable, after all this is a 24 hour emergency vet. The part that really earned the 5 stars for me... Every person who had spoken with us came out to make sure we were ok and to thank us for coming in and to wish my girl a speedy recovery. They treated us as if we were family. 5 stars from me! Read Less

Just had a scare with our pup and everyone at the animal hospital was amazing. They checked us in right away and the vet was so caring and put our dog at ease right away. I am so incredibly surprised how amazing the service was at 1:30 am. Great job, I had to post this review at 1:46 am even though I am super tired. Thank you much for everything!! Read Less

The staff is very explanatory & extremely warm & very caring for your pet . Their sincere concern is what it takes to be a good provider in this profession . Our chihuahua's eye popped out twice & both times we came during hours that were late . Try to find a warm loving vet at 2 am with a great attitude & deep concern. You will find that here . Knowledge, Love, care and Professionalism is 5 stars in my book Thank you Animal Emergency Clinic. Keep up the great work !! Read Less

It's great to have a conveniently located after-hours animal clinic providing affordable care. Thank you so much for taking the time to leave a comment on my Facebook post just a few hours after my husky Chelsea's passing and for providing prompt, compassionate care, as well as a quiet, peaceful, and clean setting to ease her transition. Read Less

Thank you for seeing my little girl Bella tonight.  I recently had taken her to our regular vet but he's retired and I was met with some pretty negative staff.In 5 min the entire staff showed more compassion than the entire disappointing  2 hours spend at Arlington Animal Hospital. Thier front office staff are so unprofessional.Thank you again for looking at Bella for Mr.  I love you guys your the very best! Read Less

My dog, Chico, became very ill and all the clinics were closed, so we found this one. He wasn't eating and was lethargic so I was afraid to wait until morning. When we arrived they attended us at the counter right away(9:30pm),and the receptionist was really caring and seemed concerned about our dog. It took them a little over an hour to put us in a room, but they did seem busy when we arrived.The doctor finally saw Chico at 11:30 and wasn't able to pinpoint what was wrong with him based on a physical exam, so she let us know that she would have to run some blood tests and other lab work and keep him through the night to get him hydrated and on meds. She was really nice though and seemed really concerned about our dog as well.The reason why I give 4 stars is because you have no choice but to pick up the dog by 8am, so if you work early you are SOL or your pet is. I ended up having to get there at 5am to be able to get my dog. Of course that isn't their fault, per say, but it sucks that they don't have someone there to care for the animals when they need to be monitored for more than a few hours. I ended up transferring him to our local vet and he's staying there for a few days. Luckily they gave us copies of the x-rays and paperwork to give to our vet so he could be up to date. Read Less

My parents have taken all of their dogs here since I could remember. I have had some of my best memories, and my saddest moments at this facility. The staff here has always had the best intentions for my family and they always consult us before any procedure is done. People complain about this animal hospital being pricey. The thing is, to staff a 24-hour animal hospital is not cheap, and the professionalism of this staff is above reproach. With this background on the Grand Terrace Animal Hospital, I chose to bring my injured dog, King, there on Sunday the 10th of July 2016. They charged somewhere in the ballpark of $130 to examine King, patch him up, and supply us with antibiotics. Which is a small price for the years of happiness that King has ahead. I'm glad to have this place no more than 20 minutes from my house. I am confident in the staff here. Read Less

We have come here twice due to pitbull attacks. I have found the staff to be knowledgeable, capable, and sympathetic. Yes, it can be costly and yes there may be a wait, but they do their best. And for those commenting on the payment plans, they apparently accept Care Credit. Read Less

This isn't people's regular vet.  This is the place that people go when their regular vet is closed.  So they open at 6:00 pm and then close at 8:00 am the next day.  It's open all night on the weekdays, and then 24 hours on the weekends and holidays.So when Maddy had surgery to remove a foreign body obstruction... medical talk for she ate a big pod off a tree that clogged the hole between her stomach and her small intestine, we had to have her observed overnight and put on an IV drip.  They checked on her every hour and took vital signs such as EKG and blood work.  Absolutely superb care.Dr. Lau was kind and compassionate.  She took the time to listen to us and understand what was wrong with Maddy.  She charted Maddy's progress through the night to let our regular vet know how she was doing.  We really appreciate all of the excellent care that we received.  Thanks, guys! Read Less

The doc is sharp, and diagnosis accurate in the exam. The exam is the same cost and the xrays $50 less than up on the mountain. It's well worth the drive. My cat was about dead from an infected abcess on his leg. One day after treatment he's back to normal, the swelling in the leg is gone. Read Less

Any place that's open on a Sunday gets a good review from me. Dr. Hardesty was great and informative and super helpful with my dogs eat mite issue. We will definitely be returning to this due to their ever convenient 24/7 schedule and due that they were fast. Read Less

I took my dying chihuahua there that was attacked by a pitbul and they were asking for 4,000 that I didn't have and didn't even give me the option to do payments or to surrender her so I pretty much paid almost 400 just for them to put her down it was traumatizing I know if they would tried she might still b here with me how can people be so cold blooded to not offer atleast other options all I wanted is for her to live she was my everythingRead Less

This is great pet hospital to take your pet in an afterhours emergency. We brought our chihuahua to this location around 11pm on friday after my dog was vomiting white foam and not eating throughout the day. There was a test conducted and was told 10 minutes later he was diagnosed with parvo virus. They told us the odds of survival and we dicided to go through the care to save him. They promptly took him in for medical care. We stopped in to visit our dog after a day to see how he was doing. He was a lot better but still weak. We kept him there for another two days until his condition became better and recommended to take him to the vet for futher care and treatment. Thank you again for your help.Read Less

My dog was bit pretty badly and in terrible pain. She required multiple stitches in several places. The staff and the Vet were very caring and professional. Within three hours time she was ready to go home and looked great compared to how she came in. For emergency care the price was totally reasonable. I'm very happy and would highly recommend this clinic.Read Less