As another reviewer mentioned, person answering the phone was pretty rude. I called asking how much for an x-ray because my regular vet was closed. "Sorry we don't do second opinions" and told me to go elsewhere. I called back, after calling another hospital who wanted to charge me a CRAZY amount and was willing to do the regular check up then the xrays. I asked how much for the regular exam, I have already done blood work but she said it was necessary to do even though I could provide results and told me again "WHY ARE YOU TRYING TO COME HERE?!?" well my primary vet is close, my bird was puking and now there's blood in her stool so I need xrays to be done asap. In the end she was not compassionate about what I needed and didn't even care to ask initially what was going on with my pet. The reason I tried to reach out was because I heard their vet is good, so I guess I would still consider them but their inflexibility is something to think about. Read Less

$500 bucks just to give my African Gray a physical with bloodwork... I called around a found an amazing vet at Point Vista  in Rancho Palos Verdes to do it for $288... I had them do the sexing of my grey and  do the microchip... All totaled $388... Cool thing is my new vet has 5 greys at home!!! I also called and complained about Avian & Exotic Animal Hospital awful sounding voice message... They said they don't care and their doctor is old and they are trying to keep him from dying. Wow! Read Less

This reveiw is for the cuctomer service. Frist off they never answer the phone so good luck if you have an urgent matter secondly I spoke to a Jenifer whom seems to care less says they have so much business they didnt need mine. I has an appointment at 9:30 next day called to confirm and also I needed to know if they had the proper papperwork so that the appointment would go smoothly as I needed to get to the USDA that same day by 11am  with the proper papperwok  after a half day of calling Jenifer answers the phone while in mid sentence leaving the 10th voicemail Jennifer answers the phone I think she was screening calls she answered as if she  was under the influence of something could care less. I was not only fustrated at this point  but she had no concern or care for my situation. Jennifer said I was stressing her  out I think it was the other way around she could care less about my ugency and lacked any care to try and help I was calling to help them so that on my appointment we would have all necessary documents for my international heath cert. She said she was deleting my appointment and said she didnt care we have enough business she said I have been here 22 years and we dont care . I asked for the office manager to call me she said that it was her and then asked if Vet could call me back she said he wouldn't . Who cancels your appointment when your flying out the next day and are just calling to make sure that you have all neccessay documentation.Go figure Well folks if you have a important matter about your pet good luck "cuz they don't care"quoted by office manager Jennifer Also good luck to get anyone to call you back for that matter . Luckly I have a outstanding exotic vet Dr Greek & Associates in Yorba Linda ca the most caring and talented Doctor and his staff is so caring and treat you and your pet like Royalty. Prices are so fair and the care is second to none. Give them a try they really care.Thank god for them they got me in and are coming in especialy for my pet and I at 7:30 am. Read Less

If you have a bird or any other exotic, this is the best vet in Los Angeles. As others have said, the office isn't all that impressive, but you won't find a better vet. My conure just turned 20 thanks to Dr. Rosskopf and his staff. Another vet recommended him when she couldn't help. His expertise and empathy is unmatched. Read Less

Dr. Rosskopf is a great doctor! I was so impressed by his bedside manner and his gentle approach. He is very knowledgeable and his expertise really put me at ease, especially at a time when I was so stressed over the health of my sick bunny. I love Dr. Rosskopf and his very helpful staff, I will only be seeing him from now on for all my bunny's needs. Thank you Dr. Rosskopf and staff!! Read Less

I loved it here, Dr Rosskoph is an amazing doctor. They took care my hamster like it was their own pet. He cured my hamster and always had an appointment open. ( and yes they do stay on the phone after they found out a 12 year old is calling )The staff there is very nice and helpful. From ducks to mouses, Dr Rosskoph can cure everything. Even though the place looks a little rundown do not judge a book by its cover, they are amazing people that love animals. Read Less

Dr Rosskopf is really fantastic. Can I say it again, Dr Rosskopf is the sh*t!! We're first time bird owners having inherited a 36 year old Red Lorde parrot. He answered every single one of my questions, and I had about 20. He was insightful, informative & was really good with my baby that had a badly clogged nasal cavity & extremely overgrown nailsHe took the time to look at a video I had taken that he diagnosed as a possible epileptic seizure My visit was $420 which is very reasonableGeorge had an initial check up to determine his sex, ability to fly, overall health, nail trim, nasal flush, removal of a huge nasal blockage, antibiotic injection, and a culture of the blockage to see if he has a respiratory infection. Plus all the advise & diet information was invaluable. My visit with the doctor was over 30 minutes Money well spentSide note, I was referred here by my dog/cat vet, Hawthorne Dog & Cat Pet Hospital but I've learned they accommodate all animals here Read Less

We took our two juvenile bearded dragons in for what looked like tiny mites around their eyes. I was very impressed by Dr. Rosskopf's knowledge and his genuine concern and compassion. The staff was very friendly and it was obvious they are all lovers. Read Less

Love this vet! I have been coming here for many years to treat my 3 rabbits and my hamster. Dr. Rosskopf is an amazing vet and the ladies that work there are the sweetest people ever! All the staff truly care for your pet as if it were their own. Best vet everRead Less

I rescued a baby wild bird-starling (he's now 8 months old), which I LOVE with all my ..unfortunately, he's a bit clumsy and he hit a wall and hit the floor when flying (abt 3 foot fall), called the vet, ppl got me an appointment within the hour and done! Upong my arrival, the caring staff set my Dopy and me in a room, and met the vet. The vet was very caring, he knew tons about my baby, he's passionate, calm, warm and I could tell he really CARES about all his little patients. Visit plus medicine was $96..not bad!! Still the life of my baby is priceless Read Less

I absolutely love Spice wood Springs Animal Hospital and have been taking my animals there for a few years.Having used several vets in , I have found Dr. be an amazing Dr and his clinic has an amazing staff.From the time I show up I feel at home, his staff is attentive, remembers my dogs and cats, and I know that they are receiving the best care. I have always boarded my dogs at Spice wood and I recently started using their doggy daycare. Love it!I recommend them to everyone! Read Less

I am the happy owner of my first Russian tortoise. I took Bruce to see Dr. Rosskopf for a routine exam. The ladies at the front desk were very sweet both over the phone and in person. Dr. Rosskopf was very knowledgeable and helpful. He took his time explaining everything to me that I needed to know about my new companion. Both Bruce and myself left very happy. I definitely reccommend this vet!! Read Less

The doctor is the most kind n caring vet. This was Chico's first visit to a vet ever n the doctor was so gentle with him! I highly recommend him! I live in Long Beach n will travel the distance to take Chico there for all his health needs!!!!!! Read Less

Worst, rudest staff ever. In my opinion, Dr R - a pioneer of avian medicine and deeply respected for being one of the first in the game so to say - is a shadow and shell of the former vet he once was. My bird, who was like a son to me, lost his life due to lack of treatment, diagnostics, in plain terms bad medicine here. One simple xray would have saved his life, and after asking Dr R about having one done, he said it wasnt neccessary. Well, almost one year later and I still have a whole in my heart (and forever will) from my baby being gone, one xray would have saved him and all his symptoms pointed to metal toxicity, I would have expected an avian vet board certified to have caught this common and simplest of diagnosis. I highly recommend Dr Nemetz in OC, HE knows what he is doing. Read Less