DO NOT TAKE YOUR PET HERE! THE STAFF ARE ABSOLUTELY TERRIBLE! They drain you of money and don't care of the animal's well-being. That became evident today.
MICCO is the worst, terrible person that ove... Read More
DO NOT TAKE YOUR PET HERE! THE STAFF ARE ABSOLUTELY TERRIBLE! They drain you of money and don't care of the animal's well-being. That became evident today.
MICCO is the worst, terrible person that over talks concerned pet owners, is condescending and has the WORST bedside manners I have ever experienced with any medical institution treating animals. The staff are nasty, rude, make it impossible to reach the doctor, and I among many others listed here, have had horrible experiences with this office. I plan to contact several Boards of Veterinary care to report how this business treats people and leaves owners without answers and takes ridiculous sums of money, but doesn't cure or heal the animals it treats. It's so unfortunate that a doctor that says he loves animals and was once great at what he did, is surrounded by horrible staff and administration. I URGE YOU DR. ROSSKROPF, GET RID OF THESE NASTY PEOPLE!
After $1000 in payments to this vet by a rescue sanctuary I adopted my lovebird from, he is still sick and they have refused to continue with his care. I BELIEVE THIS IS IN RETALIATION BECAUSE I REPORTED THE POOR TREATMENT OF THE STAFF TO THE DOCTOR.This is after Dr. Rosskropf assured me that he would continue to treat my bird over the phone after I was crying and told him of my frustrations with his staff and my worries over my pet.. WHO DOES THAT?! I have requested to speak directly to the doctor about this situation, recommendations and care today, but the nasty staff is DIRECTLY BLOCKING THAT FROM HAPPENING!
I CONSIDER DR. ROSSKOPF COMPLICIT IN THIS WHOLE ORDEAL IF HE IS ALLOWING THIS TO GO ON.
I plan to report to all necessary agencies about the misconduct going on at this business.
You don't treat well intentioned pet owners this way!!!
STAY AWAY FROM THIS PLACE!!!!
The pictures are included to show that the cheap, made up and taped up "cone" the doctor/nurses made, cut my bird's neck and made the situation even worse. Read Less