Very pleased with the care I got there for my little Snake Sophia, Who hasn’t eaten in a while and I went to a reptile store they told me she was getting ready for a late hibernation but without seeing her right now. Went to see Dr. Green and she was very kind very informative, and we found out that she had a little sores in her mouth which of course in fact it would keep her from not eating so now she’s taking medication twice a day and she So sweet and pretty much allows us to do anything we want to tell her best Snake ever. Going back for a recheck on Friday hoping she is doing better. Sincerely with great thanks Kelly Morton Read Less

I took my French Bull dog to California Veterinary Specialist on a Sunday as my dog was having issues. I spent 6 hours there and $680.00 and they ran several tests and could figure out what was wrong. On Monday I called Dr. Greene our regular vet and she had me bring him in and within 5 minutes she was able to tell what was going on. She gave him a shot and some medication and scheduled a few follow up visits as well as calling to check on him. They also done rush you during office visits. They are the best!! Read Less

Best vet that I have ever been to. I wish my doctor had a bedside manner as good as Dr. Greene's. I took our Guinea Pig in because he seemed to be in pain and was not eating. It was apparent that due to his age and the likely seriousness of his illness that the best decision was to put him down. Dr. Greene spent a very generous amount of time discussing the options and possible outcomes. It was a true conversation, not please choose option A or option B so I can move to the next patient. Everyone in the office was very kind. We received a handwritten condolence card in the mail a few days after the visit. Very thoughtful and very appreciated. Read Less

I love this vet clinic. Dr. Marla Green is so kind and compassionate. She truly loves animals. Her staff are very caring and sensitive to your needs and the needs of your pet. Its not a fancy place, but to me what is most important is the care of my pets - not appearances. Thank you Buena Vista Read Less

I think it's the hardest thing to do to put a pet down when you know they need it. Dr. Green was amazing when we sent our precious little bumper Over the Rainbow Bridge. The time and the Compassion that was shown was above and beyond anything that we could have ever asked for. It was very loving and very peaceful. Our precious little dog you went to heaven knowing that he was loved very very much. Since then we have also taken our little Chihuahua in to see dr. Green for all of her medical needs. They have always been absolutely wonderful and very kind in taking their time. Even something as simple as a nail trimming is done with compassion and care. Now that we have adopted another dog our border collie Molly she will also be taken to dr. Green. We wouldn't take our precious babies anywhere else. They are so Priceless to us and dr. Clean is the only vet that we want to take them to. She has a heart of gold. Read Less

I went there the first time to get my old dog vaccinated. Short wait, but afterwards I needed the records faxed somewhere and they wouldn't. They told me to just show the receipt to whoever needed proof of his shots. Took my dog there today, first thing in the morning because he had been yelping in pain whenever he stood up and I couldn't find anything wrong with him. They opened a half hour late and I was told the doctor wouldn't be in for another 4 hours anyway. The receptionist had very little interest in her job and also said that it was normal for the doctor to come in late because she 'owned the practice and set her own hours." Read Less

Went in at 9am when it was supposed to be open, but found it wasn't, waited about 15 minutes, then decided to knock.  The lady there said that she couldn't let anyone in until another staff member was present, so at this point I get a little annoyed but walk back to my car to wait.  At about 9:25 the other staff member arrives and the original lady comes out to ask if there's an emergency because the doctor isn't going to be in until 12:30.  I ask if this is common practice and she said, that the Vet owns the practice and can come in whenever she likes and tells me I should probably go elsewhere if I feel my dog needs to be seen right away.  I left feeling incredibly unhappy.Not going back there, doesn't make sense that the clinic can't open on time and that the clients don't know when the vet will be available since it doesn't correspond to the business hours. Read Less

Very RUDE staff!! I was very unhappy with how they handled a phone call from me.. I could hear a separate woman yelling in the background telling the girl on the phone what to say.. Very unprofessional if you ask me. And worst of all, they didn't even want to make an appointment for me & and my dog the following day. They pushed me away by trying to send me to CVS hospital in Murrieta instantly. Read Less

I've been taking my little dog to this vet for quite awhile and the vet and her staff are great with the animals it's not just the money they actually care about all the animals from a lizard to a big dog they are great you never have a long wait to get in they are the bomb Read Less

If there were an option for zero stars that's what I would give. I found them threw Spay California. I took my SDiT (service dog in training) who is a 11m/o AKC pure Labrador retriever in for a spay (we had thought she was fixed but it turned out that information was inaccurate). I came back to pick her up and was in shock when I got her home and examined her. She had razor rash all over her prepped area and the sutures look too sloppy at best. They trim her nails without my knowledge or consent (I had just trimmed them the day before), they had to cauterize the quick in each nail. They also without my knowledge or consent did a deep cleaning on her ears (I check her ears every other day), the outside edge of the inner ear was still dirty but deeper down it was irritated from the roof cleaning they told me she had an ear infection and sold me ear medication (she had no sign of ear infection before I took her in and I believe that was their cover up for the overly aggressive cleaning). To add insult to injury hey mark all of her documents as for being a lab mix because she has the white markings that are undesirable for a show Labrador retriever. She now has very disturbing nightmares after this mistreatment. needless to say I will be taking her to a different veterinarian for her follow-up after surgery. If you value your pet's safety and health I would not take them to the veterinary office. Read Less

Doctor Green can't ever retire, because if she did, we wouldn't know what to do.  We stumbled upon this little old vet office back in 2000.  We had rescued (literally, from a cage in a carport in an apartment complex) 3 puppies in need of emergency care.  We knew we couldn't keep them, but we weren't about to let them lie there and die, either.  We ended up at a 24 hour emergency clinic, where one puppy began to die on my lap, and the other two were in bad shape.  The one had to be put down, but the other two had about a 40% chance if hospitalized, so we went for it.  They had intestinal worms so bad they couldn't keep food down because their stomach was full of them, they were badly malnourished, and they all had Parvo.  These were only 6-8 week old puppies.  In the morning, the vet at the emergency clinic referred us to Dr. Green to transfer them there long-term.  We came to Dr. Green and basically told her our story, she reviewed their diagnoses and we basically said, we have this much money, please do all you can for that much, and we'll have to take them home and do our best ourselves once that money is gone.  My husband (boyfriend at the time) and I were only 20, and had no extra money to live on, let alone to spend.  She told us all she could do, and did it right away.  We had enough to only keep them hospitalized with IV meds for a few days.  When we came to check them out, she said she really wanted to keep them one more day, even if we couldn't pay for it, because they were making such great improvement and she felt one more day could mean a lot for their recovery.  That blew me away.  A vet who cared so much for the animals, she'd go the extra mile even if it didn't make her a profit.  We couldn't thank her enough.  Needless to say, both rescued puppies made a full recovery, and a pet owner who happened to be at the vet and saw the puppies there ended up adopting one of them (we kept the other).  That puppy we kept became our first baby, of nearly 14 years, and Dr. Green was her doctor from that first visit until she had to be put to sleep at 14.  In that time, she's been our vet for cats, rats, birds and dogs, and we'll refer anyone who'll listen.  It's a small building, it's old, and it's in Hemet.  But we'd drive an hour each way if we needed to.  Think about it...if she moved her office to Temecula and rented a big new fancy shop, she'd prob have to charge more than double for what she does.  It's not about appearances, it's about quality care and treatment of pets.  We live in Menifee now and still use her.  They are ridiculously affordable, she always goes the extra mile with every pet, and remembers every furry face.  They give you a statement of everything that needs to be done and what it costs BEFORE doing any of it, and even tell you what is absolutely necessary or optional, and why, so you can make an educated decision, and know exactly what you're paying for and how much before any work is done.  She saved my cat after an altercation with a wild animal, she removed a tumor from my pet rat, she spayed our cats and dogs, and any other thing that came along.  She's the absolute best, and she genuinely cares.  We'll never go anywhere else as long as she's around! Read Less

My dogs' vet recommended this place to me when I had a pet rat with respiratory symptoms back in June. The office is pretty small and a little well worn looking (yet very clean) but don't let that put you off. Dr. Green is hands down one of the best vets I've ever been to. She was patient and gentle with my rat, very thorough, and was willing to talk to me on a technical level about her symptoms, her diet, everything. You can tell she has a real passion for what she does, and took the time to answer my questions with enthusiasm. She sent me home with some (surprisingly inexpensive) liquid medications and told me to come back for a follow-up. At other vets I've done this and had to pay full price for another exam for every follow-up appointment. To my surprise, however, Dr. Green took a second look at my ratty for free- the only cost was trying out a different medication. I took her back in probably three or four different times as her condition persisted, and each time the staff was incredibly friendly and helpful and I was never charged for anything but the actual treatment she was getting. That shocked me (in a good way!). I don't know if I was a special case because it only takes a minute to listen to a tiny rat's lungs and doesn't require a lengthy re-examination, but regardless it's amazing to find an honest vet practice that wants to genuinely help you and your pets rather than overcharge for excessive and unnecessary tests and follow-ups. My rat got better after about a month of switching meds around until we found what worked for her, and has been active, happy, and sniffle free since July. :) If I was still living in the Hemet area I would definitely switch all my pets over to Dr. Green. Read Less

We have taken our dog here for years, and have always received the best care for him. We recently faced the tough decision of having to put him to sleep.  Even though we knew it was the right decision for our sweet old boy, it was heartbreaking.  They allowed us to stay with him, and spend as much time as we wanted after he passed.  A few days after, we received a sympathy card with notes and signed by each person on the staff.  It was above and beyond the call of duty, and so very appreciated.  We will forever be thankful for the care we received not just during a difficult time, but at every visit.  Thank you, Dr. Greene and staff. Read Less

VERY RUDE!!! rude on the phone, rude in person, employees have a bad tone in their voice, didnt even get to see the dr and were not able to reassure me how long i have to wait for my turn, my appointment was for 11AM left the office at 5 without being checked.Read Less

Dr. Marla Greene is a wonderful veterinarian! She is enthusiastic about her job and cares about her clients and their pets. She even stayed after hours to inspect my daughter's hamster and sign a form for her science project for free! She is just a great person, and we are very lucky to know about her! Read Less

She is responsible for giving an enema to a small kitten who was fine and playful, but just a little plugged up. I told the client, who was affiliated with an animal rescue to just give the small kitten a couple drops of mineral oil in the formula to loosen the bowel. It works like a charm. She didn't listen to me and took the kitten to this vet that the animal rescue used, but had a history of hurting animals before - shoddy neutering where the dog was in extreme pain - giving immunizations to very sick animals, and this list goes on.) The vet, I believe ruptured the kitten's intestine when she gave it the enema that it did not need. Upon retrieving the kitten, the client noted that the cat looked as if it was dying. The condition of the cat was so bad that she called them back to look at the cat before closing, and they refused to. They told her to bring just take it to an emergency clinic $$$$$$. They would not take responsibility for harming the kitten - closing up and going home was more important. The cat died that evening in severe pain. It was too bad that the client did not listen to me in the first place and did not go with her better judgement ""not to go to this vet because of many bad experiences"". Read Less

We found this vet after Hemet Animal Hospital tried their hardest to rip us off. Everyone here is so nice, they actually listen to you instead of just treating you like you dont know anything. The biggest reason this is the best vet is bc the Dr actually CARES about your pets!! Its not about money they will work with you and your budget to insure you have healthy happy pets! This is one of the few places where good people still are! Thank you Buena Vista Pet Clinic you have earned our business for life! --Bonnie, Harley and Trixie (woofff) Read Less

i would never ever take any of my pets there ever again they killed my dog. All they are worried about is MONEY.They are heartless. So if you love your pet think twice before taking there for treatment. Read Less

I have acouple of friends who lost their pet within the past year. From what I heard, I knew this place didn't care for animals. Both of these animals should not have died!!!l Please do not take your animals to this place!!!!!!! Read Less

My pet turtle had injured his little leg, I was so sad seeing my turtle in pain I called Dr.Greene and she squeezed us in that same day. She is such a great vet, her and her staff are super friendly and helpful. I don't know why any one would have something bad to say about this clinic. I thank Dr. Greene and her staff for helping my turtle ""squirt"". Read Less

We drive over an hour to take our dogs to Dr. Greene and her staff. Yes, they're busy and often run behind...because Doctor spends time to examine the animal and talk to the owners to see what's going on. Even when we have to wait, it's worth it because I know Dr. Greene will spend the time with my dog that she spent with the animals before me. I have been privileged to be allowed to assist in an emergency cesarean section and Dr. Greene was just as upset as I was when one of the puppies didn't make it. She loves every one of her patients, fur, scales and feathers! Read Less

My aunt just took her dog here to get her spaded, she came home in excruciating pain and died the next morning. This cold heartless doctor won't even refund her money!! Seriously? How are there vets like this allowed to be in business?? And then come to find out, another family member had a pet die here after surgery a few years back. DO NOT GO HERE NO MATTER HOW CHEAP THEIR RATES ARE. IT IS NOT WORTH YOUR PET'S LIFE. Read Less

ive been to a few vets in the area and it felt like they were just after my money. i took my rabbit in to have her jaw looked at and dr greene took good care of her at what i would consider a reasonable price. she seems to really like animals and ill be taking the rest of my animals there for now on. Read Less

Dr. Greene is a customer at the company where I work and happened to call in with an order the same day my hairless rat had become ill, I was frantically trying to find a Vet that would see my rat and mentioned it to Dr. Greene while she placed her order. She offered to squeeze me in right away, I was so grateful the the whole staff for being so kind and working so hard to save my beloved pet. Read Less

We have been going to Buena Vista Clinic for a long time. I keep looking for the halos and wings. Yes, they are that caring and good. I wouldn't take my friends anywhere else. I could go on and on but I think you get the idea. If you want a knowledgable and loving vet this is the place. Read Less