Hesperia Animal Hospital
Hesperia, California
General Info
Hesperia Animal Hospital located on 9540 "I" Ave. is truly a one stop animal care center for small animals. Besides providing veterinary services, the hospital has a pet shop, grooming facility, pet boarding, and condos for dogs and cats.
Hesperia animal hospital moved to this new location in January 1995. The two story building is an architectural delight, beautiful and spacious. The waiting area is open extremely, extremely roomy, which helps avoid unfriendly confrontation between some pets. There are at least two friendly receptionists at the counter to help clients. While waiting, pet owners can view educational video programs, browse through cat and dog magazines, weigh their dogs on a conveniently located and easy to read scale, or visit the pet shop. Skylights, high ceilings, and plants add to the scenic atmosphere of the waiting lobby.
Dr. Shafeeq Ahmed, the owner, originally from India, came to the United States to study veterinary medicine. He has been practicing in Hesperia for the last 14 years. Dr. Ahmed and his efficient staff provide top quality veterinary services for dogs and cats.
Hesperia Animal Hospital is a self-sufficient animal care center, which offers complete dentistry and dental X-rays, a full lab, treatment areas, latest X-ray equipment, and a large surgery room, which is fitted with the latest and most advanced surgical equipment. The hospital is in the process of obtaining CT Scan. The exhaust system in the work areas keeps the air clean, safe, and odor free. A centrally placed glass walled intensive care sector allows the doctor and staff to keep an eye on severely ill or recuperating pets.
There are 4 spacious, clean and odor free exam rooms. Recuperating pets are boarded in rooms, dog runs, or cat kennels. The boarding areas have been designed to maintain a high level of hygiene. Pets suffering from communicable diseases like PARVO are housed in the contagious ward.
The pet shop is located next to the waiting lobby. Pet lovers can purchase almost anything that a pet may need. Books on various cat and dog breeds, instructions on dog training, leashes, shampoos, toothpaste and brush, grooming aids, and of course top quality food supplies designed to fit the special dietary requirements of your cat or dog are all sold in the pet shop.
The boarding and grooming facilities are lodged on the second floor. There are 40 dog runs, varying in size to provide a comfortable home for a Chihuahua or a big St. Bernard. The cat condos are completely separate from the dog runs. The deluxe cat condos can house more than one cat and has a window which offers a view of the outside world. The boarding section has high ceilings, skylights, and plants, which help avoid the cramped atmosphere of most animal boarding places. All dogs are taken out for a walk at least twice a day. There is also a treadmill (specially equipped with safety features) for indoor exercises. Pet owners can view the boarding area through a glass wall.
At lease two attendants are constantly watching, cleaning, feeding, and exercising the boarding pets. Access to the second floor boarding facility is provided with two staircases and an elevator.
The hospital provides quality grooming services. We have experienced and qualified groomers in the hospital. While you are here, you can meet the groomer and setup an appointment.
All rooms including boarding areas are fitted with video monitors for surveillance, thus helping the staff to keep a constant watch on all pets. The parking lot is also monitored for the safety of clients.
Pet owners who, due to financial restraints, would otherwise be unable to provide maximum care for their pets are offered low cost services on every Thursday at Hesperia Animal Hospital. Spaying and neutering surgeries are done almost free with a minimum charge for anesthetic cost. Low cost vaccinations are also available Thursdays.
The office hours are Monday through Friday from 8:00 a.m. to 7:00 p.m and 8:00 a.m. to 2:00pm on Saturday.
An emergency answering service allows pet owners to reach the doctor after office hours. For more information please call 760-948-1553. The staff will gladly give you a tour of the hospital and boarding facility.
Hesperia animal hospital moved to this new location in January 1995. The two story building is an architectural delight, beautiful and spacious. The waiting area is open extremely, extremely roomy, which helps avoid unfriendly confrontation between some pets. There are at least two friendly receptionists at the counter to help clients. While waiting, pet owners can view educational video programs, browse through cat and dog magazines, weigh their dogs on a conveniently located and easy to read scale, or visit the pet shop. Skylights, high ceilings, and plants add to the scenic atmosphere of the waiting lobby.
Dr. Shafeeq Ahmed, the owner, originally from India, came to the United States to study veterinary medicine. He has been practicing in Hesperia for the last 14 years. Dr. Ahmed and his efficient staff provide top quality veterinary services for dogs and cats.
Hesperia Animal Hospital is a self-sufficient animal care center, which offers complete dentistry and dental X-rays, a full lab, treatment areas, latest X-ray equipment, and a large surgery room, which is fitted with the latest and most advanced surgical equipment. The hospital is in the process of obtaining CT Scan. The exhaust system in the work areas keeps the air clean, safe, and odor free. A centrally placed glass walled intensive care sector allows the doctor and staff to keep an eye on severely ill or recuperating pets.
There are 4 spacious, clean and odor free exam rooms. Recuperating pets are boarded in rooms, dog runs, or cat kennels. The boarding areas have been designed to maintain a high level of hygiene. Pets suffering from communicable diseases like PARVO are housed in the contagious ward.
The pet shop is located next to the waiting lobby. Pet lovers can purchase almost anything that a pet may need. Books on various cat and dog breeds, instructions on dog training, leashes, shampoos, toothpaste and brush, grooming aids, and of course top quality food supplies designed to fit the special dietary requirements of your cat or dog are all sold in the pet shop.
The boarding and grooming facilities are lodged on the second floor. There are 40 dog runs, varying in size to provide a comfortable home for a Chihuahua or a big St. Bernard. The cat condos are completely separate from the dog runs. The deluxe cat condos can house more than one cat and has a window which offers a view of the outside world. The boarding section has high ceilings, skylights, and plants, which help avoid the cramped atmosphere of most animal boarding places. All dogs are taken out for a walk at least twice a day. There is also a treadmill (specially equipped with safety features) for indoor exercises. Pet owners can view the boarding area through a glass wall.
At lease two attendants are constantly watching, cleaning, feeding, and exercising the boarding pets. Access to the second floor boarding facility is provided with two staircases and an elevator.
The hospital provides quality grooming services. We have experienced and qualified groomers in the hospital. While you are here, you can meet the groomer and setup an appointment.
All rooms including boarding areas are fitted with video monitors for surveillance, thus helping the staff to keep a constant watch on all pets. The parking lot is also monitored for the safety of clients.
Pet owners who, due to financial restraints, would otherwise be unable to provide maximum care for their pets are offered low cost services on every Thursday at Hesperia Animal Hospital. Spaying and neutering surgeries are done almost free with a minimum charge for anesthetic cost. Low cost vaccinations are also available Thursdays.
The office hours are Monday through Friday from 8:00 a.m. to 7:00 p.m and 8:00 a.m. to 2:00pm on Saturday.
An emergency answering service allows pet owners to reach the doctor after office hours. For more information please call 760-948-1553. The staff will gladly give you a tour of the hospital and boarding facility.
Reviews
London
25 Jan 2025
REPORT
NEVER VISIT HESPERIA ANIMAL HOSPITAL UNLESS YOU WANT YOUR DOG TO DIE.
My dog Sophie was lethargic for a few days so we went to Hesperia Animal Hospital at 12:30pm. The vet charged $1,000 to run tests ...
NEVER VISIT HESPERIA ANIMAL HOSPITAL UNLESS YOU WANT YOUR DOG TO DIE.
My dog Sophie was lethargic for a few days so we went to Hesperia Animal Hospital at 12:30pm. The vet charged $1,000 to run tests and to give her fluid. After we left, we saw various negative reviews about the hospital so we called the vet multiple times and they didn’t answer any of our calls.
After arriving at the vet, Dr. Erick Ballesteros said that Sophie “might have some kidney disease” but he had no other information despite supposedly running various tests. He recommended keeping Sophie until 5:30pm to continue getting fluids.
When we picked her up at 5:30pm, the vet technician, not Dr. Ballesteros, handed Sophie to us. Sophie was barely recognizable; she couldn’t keep her head up and she was extremely limp. She was extremely unresponsive.
We asked the vet technician what’s wrong with Sophie, and the tech had no idea. The hospital wrote the name of an emergency vet hospital on Sophie’s discharge papers, as if they knew that she’d need more help.
Sophie was drastically worse after picking her up from Hesperia Animal Hospital. We’ve never ever experienced anything like this with any other vet before.
They also charged us for X-Rays but didn’t discuss the results with us. They handed the X-Rays back on a DVD(?) which we’ve never seen done before.
After being reassured by Hesperia Animal Hospital that Sophie was fine we took her back home, but several hours passed and she still looked very limp and lifeless. She was even unable to hold her head up. We took her to an emergency vet and they immediately rushed her back, telling us that she’s in critical condition and her blood pressure is dangerously low.
When we told the emergency vet that Sophie was previously at Hesperia Animal Hospital, the technician rolled her eyes because of its horrible reputation (that we previously were unaware of). We gave the emergency vet the DVD that supposedly had Sophie’s X-Rays, but they weren’t able to read them; this suggests the X-Rays weren't done at all.
They were very confused as to what Hesperia Animal Hospital did to Sophie, and they’re currently trying to save her life. Sophie went into Hesperia Animal Hospital with lethargy and came out 5 hours later in a life-threatening condition.
Sophie is currently unresponsive and requires critical overnight care at the emergency vet because she’s not responsive and has inflammation in her abdomen, and her organs are shutting down. The emergency vet asked if she was given anything that could have poisoned her.
The emergency vet said that Sophie's lethargy the past few days was likely pneumonia, NOT a kidney disease. Hesperia Animal Hospital COMPLETELY misdiagnosed Sophie and their actions could be potentially costing our family dog her life.
EVEN MORE, after looking up Hesperia Animal Hospital’s CEO, Shafeeq Ahmed, we found that in September 2024 he was cited for MULTIPLE problems, including: negligence in the treatment of multiple patients and failure to communicate to the client life-threatening complications which occurred during the patient's surgery.
Hesperia Animal Hospital needs to be shut down for its disgusting treatment of the pets we trusted them to save. Their negligence and cruelty are beyond unacceptable.
Bill and Evie F
6 Aug 2024
REPORT
We switched over to Hesperia Animal Hospital about five years ago from another Vets Office. As soon as I walked in, I felt the difference & it gave me a lot of Peace of mind. The front office Staff, B...
We switched over to Hesperia Animal Hospital about five years ago from another Vets Office. As soon as I walked in, I felt the difference & it gave me a lot of Peace of mind. The front office Staff, Britney, Kelly, Paige & Briseda are So Nice, Caring & Professional. Our first appointment was with Dr. Ballesteros, who we liked. Then, any of the following appointments for any of our two dogs & one cat, have been with Dr. Ahmed. What a Compassionate, knowledgeable, kind & personable Doctor he is!! We Love him & trust him with our furbabies. I Wouldn't take our babies anywhere else & I know many pet owners that Love Dr. Ahmed & his Staff, this includes his back area team too!! I always Highly Recommend Hesperia Animal Hospital & Dr. Ahmed & have never heard a complaint from any of them. All good. Thank You Dr. Ahmed & thank You for your generosity. God Bless You & your Staff!!
Bronwyn Johnson
10 Jan 2024
REPORT
I have been taking my pets to Hesperia Animal Hospital since 1991. It used to be a good place when Dr Ahmed was the primary doctor, but it is HORRIBLE now! After spending over $1,600., Dr Balesteros...
I have been taking my pets to Hesperia Animal Hospital since 1991. It used to be a good place when Dr Ahmed was the primary doctor, but it is HORRIBLE now! After spending over $1,600., Dr Balesteros still didn’ t know anything other than my cat had some sort of an infection & anemia. Even so, he gave me antibiotic bills that he warned me could permanently damage my cats throat if they weren’t “washed down” completely. He said to wait back out front for my cat to be brought out to me. I waited for at least half an hour while he saw several people who walked in to ask questions before finishing my paperwork and bringing my cat out. I finally left at 6pm. Also, the doctor sniffles constantly like he has a cold and doesn’t wear a mask. Ugh! The front desk staff are all very pleasant and professional. They kept checking to see about bringing my cat to me. It’s a shame they have to work with such disorganization.
Raymond Smith
9 Jul 2018
REPORT
Very nice staff. The best prices
Mona Murdock
20 Jun 2018
REPORT
I took my sick puppy there last week...the Doctor saw him in no time at all...took exrays...drew some blood...and I waited in the very clean lobby...the Doctor saw us again to explain what exactly was...
I took my sick puppy there last week...the Doctor saw him in no time at all...took exrays...drew some blood...and I waited in the very clean lobby...the Doctor saw us again to explain what exactly was causing the illness...gave us what we need
and a few days later my puppy
was a HAPPY DOG! That of course brought a 😃 to my face...BEST ANIMAL HOSPITAL AROUND THIS HIGH DESERT!
rose osinga
16 Jun 2018
REPORT
I absolutely love this place. The doctor is honest and not just try to take your money. Thank you for all you do
Elizabeth Harbert
25 May 2018
REPORT
By FAR the Absolute BEST Veterinary Clinic in tge High Desert W/the Best Vet in the World!! Thank you for All you've done!
Oscar Jimenez
25 Apr 2018
REPORT
Hands down the most caring, attentive, and passionate veterinarian I've ever been to. I had the best post operation experience for my dog and I know she's better for it. Thank you.
Nico Nico
19 Apr 2018
REPORT
Very sweet office personnel and very nice Drs ! Love
Them ! ... Thanks Hesperia animal hospital !
Debbie Lopes
8 Feb 2018
REPORT
We Love Dr Ahmed!
Dr A walked us through multiple issues with our furry kids (pets).
The most server being the euthanasia of our beloved sweet Abbie Rose.
He was there for her 1st vaccines, and her ov...
We Love Dr Ahmed!
Dr A walked us through multiple issues with our furry kids (pets).
The most server being the euthanasia of our beloved sweet Abbie Rose.
He was there for her 1st vaccines, and her ovariohysterectomy.
Dr Ahmed, and his staff were very professional yet loving and compassionate.
Our last hour with Abbie Rose, Dr brought in a lite candle, dimmed the lights and allowed us to stay as long as we needed to say our last words and hugs with her. He then held her with us till she took her last breath.
Dr Ahmed was genuinely sympathetic, and understood our feeling
on that day.
Lord Jesus, Bless this doctor with all he does with our beloved pets.
Thank you Dr Ahmed and your staff.
Debbie n Davey
Bertha Campa
7 Feb 2018
REPORT
I like the fact that all the staff is very friendly and helpful but what I like the most is Dr Ahmed. He is a very caring and professional Vet. He is very conscientious of what his patients are going ...
I like the fact that all the staff is very friendly and helpful but what I like the most is Dr Ahmed. He is a very caring and professional Vet. He is very conscientious of what his patients are going through with their pets and will not take advantage with outrageous fees. I highly recommend Hesperia Animal Hospital to anyone that is looking for a caring and professional doctor along with reasonable fees.
Dawn Harvell
26 Dec 2017
REPORT
Thank you Dr. Ahmed with your compassion today as we had to help our nearly 11 year old Best Friend Harley over the Rainbow Bridge. Over the years you have helped us with rwo others too and you were ...
Thank you Dr. Ahmed with your compassion today as we had to help our nearly 11 year old Best Friend Harley over the Rainbow Bridge. Over the years you have helped us with rwo others too and you were very compassionate then too. Thank you for making a hard situation easier.
Brian Martin
5 May 2017
REPORT
Been with Dr. Ahmed & his staff for over 9 yrs. We've had 4dogs & 2cats all treated great by everyone. Dr. Ahmed always calls our pets "baby", & you can see his love for all pets.
Stephen Rodriquez
2 Mar 2017
REPORT
They are always fair and treat me well. The entire staff is very nice! I totally trust the doctors here.
Victoria Egerer
25 Feb 2017
REPORT
Thank you for saving my dog's life. Thank you all for being so kind and helpful and going out of your way to make sure my girl made it.
J Rozsy
18 Feb 2017
REPORT
This place is a joke. Why does it say it closes at 4 if no one is here. Thanks a lot.
Laura Alicia
4 Feb 2017
REPORT
How can you not let a family be in the room while their animal is put down unless they pay you $75??!!!?? How heartless and cold to make someone say goodbye to their loved animal in your crowded waiti...
How can you not let a family be in the room while their animal is put down unless they pay you $75??!!!?? How heartless and cold to make someone say goodbye to their loved animal in your crowded waiting room, instead of the privacy of their own room!! Ive never heard someone be treated so horribly!!! Must be because you only use one shot and not 2. 1 to first put the dog in a deep sleep, then the euthanasia shot. You probably just use the one, which causes the dog to freak out and fight it. Either way, whatever your reasoning, its cruel and cold and i, nor any of my friends or family will ever use your office!!! I rescued that dog ylu did this to!.
Carol Marie Maggio-King
22 Jan 2017
REPORT
I've been taking my Rocky since he started he's vaccines at 8 weeks did the puppy package, was a good deal, then he was sterilized here and has been coming every year for his six years he is now. I ha...
I've been taking my Rocky since he started he's vaccines at 8 weeks did the puppy package, was a good deal, then he was sterilized here and has been coming every year for his six years he is now. I have had no major issues with Rocky, so I can't comment for other care. But from looking at parking lot majority of the time is full, staff is very nice, place is clean.
jacob anderson
7 Jan 2017
REPORT
won Best Animal Hospital of the year 5 years in a row. great service, Weekend hours fluctuate on closing times though..Boo.......
Natalie Cook
17 Dec 2016
REPORT
My mom and I take our babies there, the vet and the people there are very nice and caring. They would do anything to help you keep your babies healthy and to help you. Take your pets there, they woul...
My mom and I take our babies there, the vet and the people there are very nice and caring. They would do anything to help you keep your babies healthy and to help you. Take your pets there, they would take good care of your babies :)
James Figuieredo
15 Dec 2016
REPORT
My daughter calls this veterinarian because her dog was having bad seizures , they told her to come in, when she arrived the receptionist informed them that the doctor left for the day because it was ...
My daughter calls this veterinarian because her dog was having bad seizures , they told her to come in, when she arrived the receptionist informed them that the doctor left for the day because it was slow. Imagine knowing that a girl is bringing in her doggie for serious issues, and they leave knowing she is on her way, so I took them to Ark animal hospital on Bear valley rd. Xlnt service
Jenny Mark
28 Nov 2016
REPORT
Reasonable prices on Thursdays for vaccines and spay/neuter. Has done a lot to help my animals.
Danielle Condon
28 Nov 2016
REPORT
I took my dog and my mom took her cat in to get spayed and neutered. They have the lowest prices and soonest available appointments for months. I didn't have a problem at all, they did a really good j...
I took my dog and my mom took her cat in to get spayed and neutered. They have the lowest prices and soonest available appointments for months. I didn't have a problem at all, they did a really good job on neutering my small dog. But my mother's experience wasn't as great as mine, they were rude to her and charged her more cause her cat was in "silent heat". She called a few months prior and they recommended she wait until her cat was 5 months old before bringing her into get spayed. It was only suppose to cost 35$ and 10$ for pain medication if you chose to buy the medicine. It came out to 75$ for her cat! Extra charge for her being in "silent heat"! Shea only 5 months old and was not acting like she was in heat but that's why they call it "silent" sounds like a way to over charge to me.
Gloria Luna-Armenta
3 Oct 2016
REPORT
Dr.Ahmed is the best I took my dog to other dr. And no one could find out what was wrong with her. Then I found Dr Ahmed and he new what was wrong with her. Then I took my other dog for an ear infecti...
Dr.Ahmed is the best I took my dog to other dr. And no one could find out what was wrong with her. Then I found Dr Ahmed and he new what was wrong with her. Then I took my other dog for an ear infection and he was the and he was the only one that gave her the right med. Thank you Dr ahmed for all you do for our fur babies.
Lori Arsenault
1 Oct 2016
REPORT
I love Dr. Ahmed. There was a young couple in here earlier this week and couldnt afford to save their dog from parvo and was going to have it PTS. So Dr. Ahmed saved the dog and just had them come in ...
I love Dr. Ahmed. There was a young couple in here earlier this week and couldnt afford to save their dog from parvo and was going to have it PTS. So Dr. Ahmed saved the dog and just had them come in to get him while I was there.They had no idea How awesome is that? I have been with him for 20 years now. Lori Boltinghouse/4 The Love of Rescue
Rick Kristie Riddle
23 Sep 2016
REPORT
I cannot express my gratitude for the quality of care my dog received by this facility and all its staff. I've never had such an experience at a Veterinarians. Dr. Ahmed truly cares about all God's cr...
I cannot express my gratitude for the quality of care my dog received by this facility and all its staff. I've never had such an experience at a Veterinarians. Dr. Ahmed truly cares about all God's creatures and their humans as well. No hidden prices, as a matter of FACT, it was the least expensive visit I have ever had with the maximum amount of service. I'm going to tell all my friends- Hesperia Animal Hospital the best place to take your cat or dog in the Victor Valley area. Thank you again!
Kris Chandler
23 Sep 2016
REPORT
Got our usual excellent service from Dr. Ahmed and his staff. We will be going on vacation and will board our cat, Jack at their facilities and must have all his shots prior to the boarding. We often ...
Got our usual excellent service from Dr. Ahmed and his staff. We will be going on vacation and will board our cat, Jack at their facilities and must have all his shots prior to the boarding. We often leave Jack there, not once has he ever complained. Grateful for years of service.
Tris Khawaled
2 Jun 2016
REPORT
Dr Ahmed is absolutely amazing, so sweet and caring! My Ophelia didn't make it but he tried his best and didn't charge me at all, he just wanted to save her. Dr Ahmed and his staff are great people an...
Dr Ahmed is absolutely amazing, so sweet and caring! My Ophelia didn't make it but he tried his best and didn't charge me at all, he just wanted to save her. Dr Ahmed and his staff are great people and run a fabulous business. I will never go any where else
Anna Betancourt
24 May 2016
REPORT
I'm very irritated with this Hospital. I spent about 2 days looking for the perfect hospital to get my dogs spayed and I finally came across this one. I was very thorough to ask what exactly is includ...
I'm very irritated with this Hospital. I spent about 2 days looking for the perfect hospital to get my dogs spayed and I finally came across this one. I was very thorough to ask what exactly is included in pricing for the surgery and triple checked to make sure a pain injection was included. Spoke to various people and they all said the pain injection is included. Go to get my dogs checked and amazingly the pain injection is an extra item to purchase. On top of that, the receptionists you deal with are clueless and don't seem to care about the animals. Completely amazed this place is best of the desert. Will not be bringing my dogs back that's for sure.
Quawana Ashton
2 May 2016
REPORT
I really love the staff and the Doctors here. They take such good care of my Mojo. They allow me to walk in and I don't have a beer long wait and I feel that the prices are reasonable.
Nico1 Perkins
26 Mar 2016
REPORT
Very sweet office personnel and very nice Drs ! Love
Them ! New vet now ... Thanks Hesperia animal hospital ! Hugs LEELOU and Myschka
Carol Reay
16 Mar 2016
REPORT
Last week, I took my cat to Desert Care Animal Hospital where I have been taking my pets for years. His eye was swollen and infected. The Dr suggested neutering him and while he was out he would check...
Last week, I took my cat to Desert Care Animal Hospital where I have been taking my pets for years. His eye was swollen and infected. The Dr suggested neutering him and while he was out he would check his eye. He found a foxtail in it. They sent him home with an ointment and a pain medication. His eye got worse and when I called them, they told me they couldn't see him until Thursday. My poor cat would've probably died before that. So I took him to Hesperia Animal Hospital and Dr Ahmed was very forthright with me. He told me my cat's eye was gone. He said he could refer me to someone who specializes in eyes, but it couldn't be saved. He told me he could do the surgery, but that it is very technical. I chose to have Dr Ahmed do it. He gave me a break on the cost and even skipped his lunch to save my cat. I have nothing but good things to say about Hesperia Animal Hospital. Everyone was extremely helpful.
Jc Kenworthy
29 Feb 2016
REPORT
Dr. Ahmed, the owner of the Hesperia Animal Hospital is truly the most wonderful and compassionate veterinarian I have ever taken my pets to. His dedication and concern for the animals he treats is no...
Dr. Ahmed, the owner of the Hesperia Animal Hospital is truly the most wonderful and compassionate veterinarian I have ever taken my pets to. His dedication and concern for the animals he treats is nothing less than astounding. His knowledge of animals and the attention that they receive while in his care far exceeded my expectations. Dr. Ahmed without causing unnecessary panic carefully explained in detail what was wrong with my dogs and what course of treatment he would be taking. After my dogs left the hospital, he called me personally to check on them Dr. Ahmed and his highly trained staff have saved and prolonged the lives of two of my cherished and deeply loved pets. This animal hospital is a state of the art facility; it is remarkably clean, spacious and very welcoming. In my opinion The Hesperia Animal Hospital should be called a Miracle Center for the precious animals we call family.
Jade Cooper
11 Sep 2015
REPORT
I got my cats blood test done and I was told I would have the results the next morning. I call in the morning and they said they would call me back in an hour. 3 hours go by and I haven't heard from t...
I got my cats blood test done and I was told I would have the results the next morning. I call in the morning and they said they would call me back in an hour. 3 hours go by and I haven't heard from them so I called again and they told me the Dr was in surgery and that the results were there but the Dr had to tell me so then I called back a few hours later and they tell me he's out at lunch. Call back an hour later and they tell me that the results aren't finished yet. Extremely poor service and they do not seem to care or follow up with their word. I'm never going back.
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Hesperia Animal Hospital
Hesperia, California
General Info
Hesperia Animal Hospital located on 9540 "I" Ave. is truly a one stop animal care center for small animals. Besides providing veterinary services, the hospital has a pet shop, grooming facility, pet boarding, and condos for dogs and cats.
Hesperia animal hospital moved to this new location in January 1995. The two story building is an architectural delight, beautiful and spacious. The waiting area is open extremely, extremely roomy, which helps avoid unfriendly confrontation between some pets. There are at least two friendly receptionists at the counter to help clients. While waiting, pet owners can view educational video programs, browse through cat and dog magazines, weigh their dogs on a conveniently located and easy to read scale, or visit the pet shop. Skylights, high ceilings, and plants add to the scenic atmosphere of the waiting lobby.
Dr. Shafeeq Ahmed, the owner, originally from India, came to the United States to study veterinary medicine. He has been practicing in Hesperia for the last 14 years. Dr. Ahmed and his efficient staff provide top quality veterinary services for dogs and cats.
Hesperia Animal Hospital is a self-sufficient animal care center, which offers complete dentistry and dental X-rays, a full lab, treatment areas, latest X-ray equipment, and a large surgery room, which is fitted with the latest and most advanced surgical equipment. The hospital is in the process of obtaining CT Scan. The exhaust system in the work areas keeps the air clean, safe, and odor free. A centrally placed glass walled intensive care sector allows the doctor and staff to keep an eye on severely ill or recuperating pets.
There are 4 spacious, clean and odor free exam rooms. Recuperating pets are boarded in rooms, dog runs, or cat kennels. The boarding areas have been designed to maintain a high level of hygiene. Pets suffering from communicable diseases like PARVO are housed in the contagious ward.
The pet shop is located next to the waiting lobby. Pet lovers can purchase almost anything that a pet may need. Books on various cat and dog breeds, instructions on dog training, leashes, shampoos, toothpaste and brush, grooming aids, and of course top quality food supplies designed to fit the special dietary requirements of your cat or dog are all sold in the pet shop.
The boarding and grooming facilities are lodged on the second floor. There are 40 dog runs, varying in size to provide a comfortable home for a Chihuahua or a big St. Bernard. The cat condos are completely separate from the dog runs. The deluxe cat condos can house more than one cat and has a window which offers a view of the outside world. The boarding section has high ceilings, skylights, and plants, which help avoid the cramped atmosphere of most animal boarding places. All dogs are taken out for a walk at least twice a day. There is also a treadmill (specially equipped with safety features) for indoor exercises. Pet owners can view the boarding area through a glass wall.
At lease two attendants are constantly watching, cleaning, feeding, and exercising the boarding pets. Access to the second floor boarding facility is provided with two staircases and an elevator.
The hospital provides quality grooming services. We have experienced and qualified groomers in the hospital. While you are here, you can meet the groomer and setup an appointment.
All rooms including boarding areas are fitted with video monitors for surveillance, thus helping the staff to keep a constant watch on all pets. The parking lot is also monitored for the safety of clients.
Pet owners who, due to financial restraints, would otherwise be unable to provide maximum care for their pets are offered low cost services on every Thursday at Hesperia Animal Hospital. Spaying and neutering surgeries are done almost free with a minimum charge for anesthetic cost. Low cost vaccinations are also available Thursdays.
The office hours are Monday through Friday from 8:00 a.m. to 7:00 p.m and 8:00 a.m. to 2:00pm on Saturday.
An emergency answering service allows pet owners to reach the doctor after office hours. For more information please call 760-948-1553. The staff will gladly give you a tour of the hospital and boarding facility.
Hesperia animal hospital moved to this new location in January 1995. The two story building is an architectural delight, beautiful and spacious. The waiting area is open extremely, extremely roomy, which helps avoid unfriendly confrontation between some pets. There are at least two friendly receptionists at the counter to help clients. While waiting, pet owners can view educational video programs, browse through cat and dog magazines, weigh their dogs on a conveniently located and easy to read scale, or visit the pet shop. Skylights, high ceilings, and plants add to the scenic atmosphere of the waiting lobby.
Dr. Shafeeq Ahmed, the owner, originally from India, came to the United States to study veterinary medicine. He has been practicing in Hesperia for the last 14 years. Dr. Ahmed and his efficient staff provide top quality veterinary services for dogs and cats.
Hesperia Animal Hospital is a self-sufficient animal care center, which offers complete dentistry and dental X-rays, a full lab, treatment areas, latest X-ray equipment, and a large surgery room, which is fitted with the latest and most advanced surgical equipment. The hospital is in the process of obtaining CT Scan. The exhaust system in the work areas keeps the air clean, safe, and odor free. A centrally placed glass walled intensive care sector allows the doctor and staff to keep an eye on severely ill or recuperating pets.
There are 4 spacious, clean and odor free exam rooms. Recuperating pets are boarded in rooms, dog runs, or cat kennels. The boarding areas have been designed to maintain a high level of hygiene. Pets suffering from communicable diseases like PARVO are housed in the contagious ward.
The pet shop is located next to the waiting lobby. Pet lovers can purchase almost anything that a pet may need. Books on various cat and dog breeds, instructions on dog training, leashes, shampoos, toothpaste and brush, grooming aids, and of course top quality food supplies designed to fit the special dietary requirements of your cat or dog are all sold in the pet shop.
The boarding and grooming facilities are lodged on the second floor. There are 40 dog runs, varying in size to provide a comfortable home for a Chihuahua or a big St. Bernard. The cat condos are completely separate from the dog runs. The deluxe cat condos can house more than one cat and has a window which offers a view of the outside world. The boarding section has high ceilings, skylights, and plants, which help avoid the cramped atmosphere of most animal boarding places. All dogs are taken out for a walk at least twice a day. There is also a treadmill (specially equipped with safety features) for indoor exercises. Pet owners can view the boarding area through a glass wall.
At lease two attendants are constantly watching, cleaning, feeding, and exercising the boarding pets. Access to the second floor boarding facility is provided with two staircases and an elevator.
The hospital provides quality grooming services. We have experienced and qualified groomers in the hospital. While you are here, you can meet the groomer and setup an appointment.
All rooms including boarding areas are fitted with video monitors for surveillance, thus helping the staff to keep a constant watch on all pets. The parking lot is also monitored for the safety of clients.
Pet owners who, due to financial restraints, would otherwise be unable to provide maximum care for their pets are offered low cost services on every Thursday at Hesperia Animal Hospital. Spaying and neutering surgeries are done almost free with a minimum charge for anesthetic cost. Low cost vaccinations are also available Thursdays.
The office hours are Monday through Friday from 8:00 a.m. to 7:00 p.m and 8:00 a.m. to 2:00pm on Saturday.
An emergency answering service allows pet owners to reach the doctor after office hours. For more information please call 760-948-1553. The staff will gladly give you a tour of the hospital and boarding facility.
Business Hours
Monday
08:00AM-18:00PM
Tuesday
08:00AM-18:00PM
Wednesday
08:00AM-18:00PM
Thursday
08:00AM-18:00PM
Friday
08:00AM-18:00PM
Popular Hours
6a
12p
6p
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Closed on {{popularHourDay.text}}
Reviews
London
25 Jan 2025
NEVER VISIT HESPERIA ANIMAL HOSPITAL UNLESS YOU WANT YOUR DOG TO DIE.
My dog Sophie was lethargic for a few days so we went to Hesperia Animal Hospital at 12:30pm. The vet charged $1,000 to run tests ...
NEVER VISIT HESPERIA ANIMAL HOSPITAL UNLESS YOU WANT YOUR DOG TO DIE.
My dog Sophie was lethargic for a few days so we went to Hesperia Animal Hospital at 12:30pm. The vet charged $1,000 to run tests and to give her fluid. After we left, we saw various negative reviews about the hospital so we called the vet multiple times and they didn’t answer any of our calls.
After arriving at the vet, Dr. Erick Ballesteros said that Sophie “might have some kidney disease” but he had no other information despite supposedly running various tests. He recommended keeping Sophie until 5:30pm to continue getting fluids.
When we picked her up at 5:30pm, the vet technician, not Dr. Ballesteros, handed Sophie to us. Sophie was barely recognizable; she couldn’t keep her head up and she was extremely limp. She was extremely unresponsive.
We asked the vet technician what’s wrong with Sophie, and the tech had no idea. The hospital wrote the name of an emergency vet hospital on Sophie’s discharge papers, as if they knew that she’d need more help.
Sophie was drastically worse after picking her up from Hesperia Animal Hospital. We’ve never ever experienced anything like this with any other vet before.
They also charged us for X-Rays but didn’t discuss the results with us. They handed the X-Rays back on a DVD(?) which we’ve never seen done before.
After being reassured by Hesperia Animal Hospital that Sophie was fine we took her back home, but several hours passed and she still looked very limp and lifeless. She was even unable to hold her head up. We took her to an emergency vet and they immediately rushed her back, telling us that she’s in critical condition and her blood pressure is dangerously low.
When we told the emergency vet that Sophie was previously at Hesperia Animal Hospital, the technician rolled her eyes because of its horrible reputation (that we previously were unaware of). We gave the emergency vet the DVD that supposedly had Sophie’s X-Rays, but they weren’t able to read them; this suggests the X-Rays weren't done at all.
They were very confused as to what Hesperia Animal Hospital did to Sophie, and they’re currently trying to save her life. Sophie went into Hesperia Animal Hospital with lethargy and came out 5 hours later in a life-threatening condition.
Sophie is currently unresponsive and requires critical overnight care at the emergency vet because she’s not responsive and has inflammation in her abdomen, and her organs are shutting down. The emergency vet asked if she was given anything that could have poisoned her.
The emergency vet said that Sophie's lethargy the past few days was likely pneumonia, NOT a kidney disease. Hesperia Animal Hospital COMPLETELY misdiagnosed Sophie and their actions could be potentially costing our family dog her life.
EVEN MORE, after looking up Hesperia Animal Hospital’s CEO, Shafeeq Ahmed, we found that in September 2024 he was cited for MULTIPLE problems, including: negligence in the treatment of multiple patients and failure to communicate to the client life-threatening complications which occurred during the patient's surgery.
Hesperia Animal Hospital needs to be shut down for its disgusting treatment of the pets we trusted them to save. Their negligence and cruelty are beyond unacceptable.
Bill and Evie F
6 Aug 2024
We switched over to Hesperia Animal Hospital about five years ago from another Vets Office. As soon as I walked in, I felt the difference & it gave me a lot of Peace of mind. The front office Staff, B...
We switched over to Hesperia Animal Hospital about five years ago from another Vets Office. As soon as I walked in, I felt the difference & it gave me a lot of Peace of mind. The front office Staff, Britney, Kelly, Paige & Briseda are So Nice, Caring & Professional. Our first appointment was with Dr. Ballesteros, who we liked. Then, any of the following appointments for any of our two dogs & one cat, have been with Dr. Ahmed. What a Compassionate, knowledgeable, kind & personable Doctor he is!! We Love him & trust him with our furbabies. I Wouldn't take our babies anywhere else & I know many pet owners that Love Dr. Ahmed & his Staff, this includes his back area team too!! I always Highly Recommend Hesperia Animal Hospital & Dr. Ahmed & have never heard a complaint from any of them. All good. Thank You Dr. Ahmed & thank You for your generosity. God Bless You & your Staff!!
Bronwyn Johnson
10 Jan 2024
I have been taking my pets to Hesperia Animal Hospital since 1991. It used to be a good place when Dr Ahmed was the primary doctor, but it is HORRIBLE now! After spending over $1,600., Dr Balesteros...
I have been taking my pets to Hesperia Animal Hospital since 1991. It used to be a good place when Dr Ahmed was the primary doctor, but it is HORRIBLE now! After spending over $1,600., Dr Balesteros still didn’ t know anything other than my cat had some sort of an infection & anemia. Even so, he gave me antibiotic bills that he warned me could permanently damage my cats throat if they weren’t “washed down” completely. He said to wait back out front for my cat to be brought out to me. I waited for at least half an hour while he saw several people who walked in to ask questions before finishing my paperwork and bringing my cat out. I finally left at 6pm. Also, the doctor sniffles constantly like he has a cold and doesn’t wear a mask. Ugh! The front desk staff are all very pleasant and professional. They kept checking to see about bringing my cat to me. It’s a shame they have to work with such disorganization.
Raymond Smith
9 Jul 2018
Very nice staff. The best prices
Mona Murdock
20 Jun 2018
I took my sick puppy there last week...the Doctor saw him in no time at all...took exrays...drew some blood...and I waited in the very clean lobby...the Doctor saw us again to explain what exactly was...
I took my sick puppy there last week...the Doctor saw him in no time at all...took exrays...drew some blood...and I waited in the very clean lobby...the Doctor saw us again to explain what exactly was causing the illness...gave us what we need
and a few days later my puppy
was a HAPPY DOG! That of course brought a 😃 to my face...BEST ANIMAL HOSPITAL AROUND THIS HIGH DESERT!
rose osinga
16 Jun 2018
I absolutely love this place. The doctor is honest and not just try to take your money. Thank you for all you do
Elizabeth Harbert
25 May 2018
By FAR the Absolute BEST Veterinary Clinic in tge High Desert W/the Best Vet in the World!! Thank you for All you've done!
Oscar Jimenez
25 Apr 2018
Hands down the most caring, attentive, and passionate veterinarian I've ever been to. I had the best post operation experience for my dog and I know she's better for it. Thank you.
Nico Nico
19 Apr 2018
Very sweet office personnel and very nice Drs ! Love
Them ! ... Thanks Hesperia animal hospital !
Debbie Lopes
8 Feb 2018
We Love Dr Ahmed!
Dr A walked us through multiple issues with our furry kids (pets).
The most server being the euthanasia of our beloved sweet Abbie Rose.
He was there for her 1st vaccines, and her ov...
We Love Dr Ahmed!
Dr A walked us through multiple issues with our furry kids (pets).
The most server being the euthanasia of our beloved sweet Abbie Rose.
He was there for her 1st vaccines, and her ovariohysterectomy.
Dr Ahmed, and his staff were very professional yet loving and compassionate.
Our last hour with Abbie Rose, Dr brought in a lite candle, dimmed the lights and allowed us to stay as long as we needed to say our last words and hugs with her. He then held her with us till she took her last breath.
Dr Ahmed was genuinely sympathetic, and understood our feeling
on that day.
Lord Jesus, Bless this doctor with all he does with our beloved pets.
Thank you Dr Ahmed and your staff.
Debbie n Davey
Bertha Campa
7 Feb 2018
I like the fact that all the staff is very friendly and helpful but what I like the most is Dr Ahmed. He is a very caring and professional Vet. He is very conscientious of what his patients are going ...
I like the fact that all the staff is very friendly and helpful but what I like the most is Dr Ahmed. He is a very caring and professional Vet. He is very conscientious of what his patients are going through with their pets and will not take advantage with outrageous fees. I highly recommend Hesperia Animal Hospital to anyone that is looking for a caring and professional doctor along with reasonable fees.
Dawn Harvell
26 Dec 2017
Thank you Dr. Ahmed with your compassion today as we had to help our nearly 11 year old Best Friend Harley over the Rainbow Bridge. Over the years you have helped us with rwo others too and you were ...
Thank you Dr. Ahmed with your compassion today as we had to help our nearly 11 year old Best Friend Harley over the Rainbow Bridge. Over the years you have helped us with rwo others too and you were very compassionate then too. Thank you for making a hard situation easier.
Brian Martin
5 May 2017
Been with Dr. Ahmed & his staff for over 9 yrs. We've had 4dogs & 2cats all treated great by everyone. Dr. Ahmed always calls our pets "baby", & you can see his love for all pets.
Stephen Rodriquez
2 Mar 2017
They are always fair and treat me well. The entire staff is very nice! I totally trust the doctors here.
Victoria Egerer
25 Feb 2017
Thank you for saving my dog's life. Thank you all for being so kind and helpful and going out of your way to make sure my girl made it.
J Rozsy
18 Feb 2017
This place is a joke. Why does it say it closes at 4 if no one is here. Thanks a lot.
Laura Alicia
4 Feb 2017
How can you not let a family be in the room while their animal is put down unless they pay you $75??!!!?? How heartless and cold to make someone say goodbye to their loved animal in your crowded waiti...
How can you not let a family be in the room while their animal is put down unless they pay you $75??!!!?? How heartless and cold to make someone say goodbye to their loved animal in your crowded waiting room, instead of the privacy of their own room!! Ive never heard someone be treated so horribly!!! Must be because you only use one shot and not 2. 1 to first put the dog in a deep sleep, then the euthanasia shot. You probably just use the one, which causes the dog to freak out and fight it. Either way, whatever your reasoning, its cruel and cold and i, nor any of my friends or family will ever use your office!!! I rescued that dog ylu did this to!.
Carol Marie Maggio-King
22 Jan 2017
I've been taking my Rocky since he started he's vaccines at 8 weeks did the puppy package, was a good deal, then he was sterilized here and has been coming every year for his six years he is now. I ha...
I've been taking my Rocky since he started he's vaccines at 8 weeks did the puppy package, was a good deal, then he was sterilized here and has been coming every year for his six years he is now. I have had no major issues with Rocky, so I can't comment for other care. But from looking at parking lot majority of the time is full, staff is very nice, place is clean.
jacob anderson
7 Jan 2017
won Best Animal Hospital of the year 5 years in a row. great service, Weekend hours fluctuate on closing times though..Boo.......
Natalie Cook
17 Dec 2016
My mom and I take our babies there, the vet and the people there are very nice and caring. They would do anything to help you keep your babies healthy and to help you. Take your pets there, they woul...
My mom and I take our babies there, the vet and the people there are very nice and caring. They would do anything to help you keep your babies healthy and to help you. Take your pets there, they would take good care of your babies :)
James Figuieredo
15 Dec 2016
My daughter calls this veterinarian because her dog was having bad seizures , they told her to come in, when she arrived the receptionist informed them that the doctor left for the day because it was ...
My daughter calls this veterinarian because her dog was having bad seizures , they told her to come in, when she arrived the receptionist informed them that the doctor left for the day because it was slow. Imagine knowing that a girl is bringing in her doggie for serious issues, and they leave knowing she is on her way, so I took them to Ark animal hospital on Bear valley rd. Xlnt service
Jenny Mark
28 Nov 2016
Reasonable prices on Thursdays for vaccines and spay/neuter. Has done a lot to help my animals.
Danielle Condon
28 Nov 2016
I took my dog and my mom took her cat in to get spayed and neutered. They have the lowest prices and soonest available appointments for months. I didn't have a problem at all, they did a really good j...
I took my dog and my mom took her cat in to get spayed and neutered. They have the lowest prices and soonest available appointments for months. I didn't have a problem at all, they did a really good job on neutering my small dog. But my mother's experience wasn't as great as mine, they were rude to her and charged her more cause her cat was in "silent heat". She called a few months prior and they recommended she wait until her cat was 5 months old before bringing her into get spayed. It was only suppose to cost 35$ and 10$ for pain medication if you chose to buy the medicine. It came out to 75$ for her cat! Extra charge for her being in "silent heat"! Shea only 5 months old and was not acting like she was in heat but that's why they call it "silent" sounds like a way to over charge to me.
Gloria Luna-Armenta
3 Oct 2016
Dr.Ahmed is the best I took my dog to other dr. And no one could find out what was wrong with her. Then I found Dr Ahmed and he new what was wrong with her. Then I took my other dog for an ear infecti...
Dr.Ahmed is the best I took my dog to other dr. And no one could find out what was wrong with her. Then I found Dr Ahmed and he new what was wrong with her. Then I took my other dog for an ear infection and he was the and he was the only one that gave her the right med. Thank you Dr ahmed for all you do for our fur babies.
Lori Arsenault
1 Oct 2016
I love Dr. Ahmed. There was a young couple in here earlier this week and couldnt afford to save their dog from parvo and was going to have it PTS. So Dr. Ahmed saved the dog and just had them come in ...
I love Dr. Ahmed. There was a young couple in here earlier this week and couldnt afford to save their dog from parvo and was going to have it PTS. So Dr. Ahmed saved the dog and just had them come in to get him while I was there.They had no idea How awesome is that? I have been with him for 20 years now. Lori Boltinghouse/4 The Love of Rescue
Rick Kristie Riddle
23 Sep 2016
I cannot express my gratitude for the quality of care my dog received by this facility and all its staff. I've never had such an experience at a Veterinarians. Dr. Ahmed truly cares about all God's cr...
I cannot express my gratitude for the quality of care my dog received by this facility and all its staff. I've never had such an experience at a Veterinarians. Dr. Ahmed truly cares about all God's creatures and their humans as well. No hidden prices, as a matter of FACT, it was the least expensive visit I have ever had with the maximum amount of service. I'm going to tell all my friends- Hesperia Animal Hospital the best place to take your cat or dog in the Victor Valley area. Thank you again!
Kris Chandler
23 Sep 2016
Got our usual excellent service from Dr. Ahmed and his staff. We will be going on vacation and will board our cat, Jack at their facilities and must have all his shots prior to the boarding. We often ...
Got our usual excellent service from Dr. Ahmed and his staff. We will be going on vacation and will board our cat, Jack at their facilities and must have all his shots prior to the boarding. We often leave Jack there, not once has he ever complained. Grateful for years of service.
Tris Khawaled
2 Jun 2016
Dr Ahmed is absolutely amazing, so sweet and caring! My Ophelia didn't make it but he tried his best and didn't charge me at all, he just wanted to save her. Dr Ahmed and his staff are great people an...
Dr Ahmed is absolutely amazing, so sweet and caring! My Ophelia didn't make it but he tried his best and didn't charge me at all, he just wanted to save her. Dr Ahmed and his staff are great people and run a fabulous business. I will never go any where else
Anna Betancourt
24 May 2016
I'm very irritated with this Hospital. I spent about 2 days looking for the perfect hospital to get my dogs spayed and I finally came across this one. I was very thorough to ask what exactly is includ...
I'm very irritated with this Hospital. I spent about 2 days looking for the perfect hospital to get my dogs spayed and I finally came across this one. I was very thorough to ask what exactly is included in pricing for the surgery and triple checked to make sure a pain injection was included. Spoke to various people and they all said the pain injection is included. Go to get my dogs checked and amazingly the pain injection is an extra item to purchase. On top of that, the receptionists you deal with are clueless and don't seem to care about the animals. Completely amazed this place is best of the desert. Will not be bringing my dogs back that's for sure.
Quawana Ashton
2 May 2016
I really love the staff and the Doctors here. They take such good care of my Mojo. They allow me to walk in and I don't have a beer long wait and I feel that the prices are reasonable.
Nico1 Perkins
26 Mar 2016
Very sweet office personnel and very nice Drs ! Love
Them ! New vet now ... Thanks Hesperia animal hospital ! Hugs LEELOU and Myschka
Carol Reay
16 Mar 2016
Last week, I took my cat to Desert Care Animal Hospital where I have been taking my pets for years. His eye was swollen and infected. The Dr suggested neutering him and while he was out he would check...
Last week, I took my cat to Desert Care Animal Hospital where I have been taking my pets for years. His eye was swollen and infected. The Dr suggested neutering him and while he was out he would check his eye. He found a foxtail in it. They sent him home with an ointment and a pain medication. His eye got worse and when I called them, they told me they couldn't see him until Thursday. My poor cat would've probably died before that. So I took him to Hesperia Animal Hospital and Dr Ahmed was very forthright with me. He told me my cat's eye was gone. He said he could refer me to someone who specializes in eyes, but it couldn't be saved. He told me he could do the surgery, but that it is very technical. I chose to have Dr Ahmed do it. He gave me a break on the cost and even skipped his lunch to save my cat. I have nothing but good things to say about Hesperia Animal Hospital. Everyone was extremely helpful.
Jc Kenworthy
29 Feb 2016
Dr. Ahmed, the owner of the Hesperia Animal Hospital is truly the most wonderful and compassionate veterinarian I have ever taken my pets to. His dedication and concern for the animals he treats is no...
Dr. Ahmed, the owner of the Hesperia Animal Hospital is truly the most wonderful and compassionate veterinarian I have ever taken my pets to. His dedication and concern for the animals he treats is nothing less than astounding. His knowledge of animals and the attention that they receive while in his care far exceeded my expectations. Dr. Ahmed without causing unnecessary panic carefully explained in detail what was wrong with my dogs and what course of treatment he would be taking. After my dogs left the hospital, he called me personally to check on them Dr. Ahmed and his highly trained staff have saved and prolonged the lives of two of my cherished and deeply loved pets. This animal hospital is a state of the art facility; it is remarkably clean, spacious and very welcoming. In my opinion The Hesperia Animal Hospital should be called a Miracle Center for the precious animals we call family.
Jade Cooper
11 Sep 2015
I got my cats blood test done and I was told I would have the results the next morning. I call in the morning and they said they would call me back in an hour. 3 hours go by and I haven't heard from t...
I got my cats blood test done and I was told I would have the results the next morning. I call in the morning and they said they would call me back in an hour. 3 hours go by and I haven't heard from them so I called again and they told me the Dr was in surgery and that the results were there but the Dr had to tell me so then I called back a few hours later and they tell me he's out at lunch. Call back an hour later and they tell me that the results aren't finished yet. Extremely poor service and they do not seem to care or follow up with their word. I'm never going back.
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