I'm very happy with service here, it is no nonsense. They let me know the issues with my pet right away. So many other pet clincs draw things out to make extra money and not really let you know what is really going on. I will definitely keep going back. Read Less

Very nice staff, reasonable prices, clean, and kind to the animals. Friend had a dog spayed here and I went along for the pickup. They could use more staff up front, only one girl and she was working hard to attend to everyone. Other customers were nice and friendly and their pets looked happy too. Read Less

Low cost vet clinic with wonderful, caring staff. My pets have been patients here for years and I have never had a bad experience. Occasionally the wait times are a bit long but that is because they are dealing with emergencies. Make an appointment and the price and wait time will be less. Highly recommended! Read Less

Dr. Sunanda and the staff always quick but efficient. They always see you on time and finish your appointment in a reasonably short time without making you feel rushed or like you forgot to ask something. If you do happen to forget, feel free to call later and speak to astaff member or even the vet with about your concerns. We called around looking for a vet in the area when our 11yr old 10lb chiweenie mix was due for her shots and check up. They were half the price of the ot...her vets in the area I called and were also holding low cost shot that weekend, which our local animal shelter had to discontinue unfortunately due to lack of funding. We were so pleased, that NHACC was our first choice when a cat scratched our dogs eye, leaving her with a corneal ulcer. After 6 weeks, a cone on her head, countless antibiotic drops and saline rinses, dye tests and debridememt to remove the scab, She's much better, no cone, just a slight scar and a few drops of antibiotics per day. The DVM and her staff are wonderful and compassionate. Highly recommend!!😄🐶 See More Read Less

This place is trash. Unprofessional and unethical. I was told my cat of over 14 years needed $600+ in exams. I was told he was constipated and to give him laxatives until he ceased vomiting.  When he didn't/ and appears to be in even worse pain, I took him to another vet who discovered he actually had stomach cancer. This facility needs to be shut down. Do NOT take your loving pet here. Read Less

Absolutely love Dr. Sunada and her entire staff.  We have been seeing her for years and have been through everything from new puppy visits and regular exams to ear infections, severe illness and unfortunately cancer.  We've had to go through the heart ache of saying goodbye when the illness took over and Doctor Sunada and her staff could not have been more caring.  I trust her completely with every aspect of caring for our animals.  She is a solo practitioner so there may be a wait sometimes when an emergency comes in.  It sometimes may take a few days to get an appointment, but if an emergency, you can go in right away.  Highly recommend, would not go anywhere else. Read Less

Good affordable pet care with a decent size parking lot so parking is never a problem. The staff is friendly and helpful, but do seem a little overwhelmed at times. The only real downside with this place is the fact if you book an appointment you're going to be waiting over an hour just to see the vet, if you don't book an appointment I can only image it being an all day thing. Read Less

I love this Dr and staff. They have been excellent to us for my 3 dogs and 2 cats. She saved my Bailey's life. She gave her a extra 5 years for kidney issues with medication. The other vet wanted to put her down. Thumbs up to Dr S and her staff. Read Less

HORRIBLE. I took my puppy to get neutered and they gave me horrible service, no information.The lady at the desk was horrible with no patients at all when my dog came out of surgery. I had to physically walk to the back room and see what was going on. She was outrageous and mean. Just gave me the leash . With no information. My dog didn't understand what was going on. In the patients room everyone was staring and for 20 minutes my dog was scared and not sure what was going on I couldn't keep him calm. No one said a word until one patient told the ladies at the desk. The desk lady who helped me told me "the dog doesn't want to be here anymore".That is the experience I had.Disgusting.Inhuman.Not recommended AT ALL. Read Less

Unbelievably the worst experience by far in customer service. I'm bringing two foster dogs in for blood panels as a charity and as something we do as a family to help the stray dog world. This is how we get treated at this vet's office; had my wife and kids and dogs waiting in the car for 40 minutes past the appointment time without saying a word. They said they'd come out to call her in, but never did. Needless to say, when I called from home, twice, they had two separate excuses as to why the wait. During the second phone call, no efforts were made to compensate for the inconvenience, AT ALL. Absolutely terrible service and very disappointing because we love Dr. Sunada. Sorry, I'm never returning to this business and will also advise friends and family not to waste their time. If there was an option for zero stars, that would be my review. Read Less

Worst experience ever, they take way to long to attend your dog and are rude. They seem to be all about money, could careless about your dog. Saw a man go in there with his sick dog, they waited for about an hour && a half && no one would attend the dog, their dog ended up dying. Read Less

I wanted to really like this place because I thought they did a good job with my chihuahua who had Pyometra surgery in early March. But shortly after her surgery she contracted Ring Worm from their facility and they did not want to do anything with the cost of this treatment because they said I could not prove it was contracted there. My dog has no other contact with any other animals and was on bed rest from her surgery, the symptoms showed up exactly 20 days after her surgery (in the exact time frame of when ring worm should show). My dog hadn't even been outside for doggy walks, she was using a patio area accessible only to her. She has never even had a flea and is an indoor dog. Due to their unwillingless to help resolve this issue or meet anywhere in the middle I would have to give them a poor review. This is also very unsanitary and they should have stepped up, this wasn't about the money but more so the principle. I really wanted to like these guys but I guess I will have to search for another vet. Due yourself a favor and take your animal to Blue Cross or another Vet in NOHO. Their attitude towards the situation was extremely disappointing. Read Less

I wanted to really like this place because I thought they did a good job with my chihuahua who had Pyometra surgery in early March. But shortly after her surgery she contracted Ring Worm from their facility and they did not want to do anything to take some responsibility. So I paid for the additional treatment of this infection because they said I could not prove it was contracted there. My dog has no other contact with any other animals and was on bed rest from her surgery, the symptoms showed up exactly 20 days after her surgery (in the exact time frame of when ring worm should show). My dog hadn't even been outside for doggy walks and she was using a patio area accessible only to her. She has never even had a flea and is an indoor dog. Due to their unwillingness to help resolve this issue or meet anywhere in the middle I would have to give them a poor review. This is also very unsanitary and they should have stepped up, this wasn't about the money but more so the principle. I really wanted to like these guys but I guess I will have to search for another vet. Do yourself a favor and take your animal to Blue Cross or another Vet in NOHO. Their attitude towards the situation was extremely disappointing and it's worth the extra $$ to avoid your dog contracting anything due to their facilities not being thoroughly cleaned. Read Less

Great hidden gem in the Valley with a very trustworthy staff, they always take good care of my cats and at a reasonable rate. Dr. Senata' runs this place and she only charges you for what your pet really needs to stay/get healthy!Read Less

I would not go back here if you paid me. This place was recommended to me by a coworker who says she's been taking her animals here for years and loves Dr. Sunada. I had a drastically different experience.I brought my 2 cats (who I had an appointment for) and a stray dog I had found the night before. This place is definitely affordable, the prices are good, but, you get what you pay for. Dr. Sunada was unfriendly and seemed like she was doing me a huge favor by seeing my animals. She hardly looked at each of them and my cats were there for a checkup. She wasn't trying to ease into anything with the cats, trying to let them trust her or anything. One of my cats was not feeling well and didn't want to let her look in her mouth. The doctor instructed me to hold her and my cat went crazy and ended up biting me in both hands and I was dripping blood. The doctor didn't so much as flinch to ask me if I was ok, she just seemed completely annoyed. The doctor didn't seem concerned that I was bit at all, didn't tell me that cat bites are usually infectious, nothing. To make a long story short, I ended up having to go to Urgent Care the next evening because my hands were so swollen I could hardly move them. There is more I could say here, that my cat who bit me got vaccinated there and a few weeks later was fighting for her life with some kind of infection she contracted. Can't say for sure the two are related but if they're not, I would have hoped the doctor would have done a more thorough exam to catch whatever infection was wrong, which is why I brought her in in the first place. Bottom line, beware that the doctor is unfriendly and seemingly uncaring. If you have no other choice but to find an affordable place to go, for routine visits or vaccinations etc I would say this place is probably ok. If you have anything serious wrong with your pet, I would urge you to search elsewhere. Read Less

I asked the front desk for small ear tip and they cut off the ENTIRE ear for all 4 cats!!!!!! 3 of the 4 are tame and looking for homes. This unnecessary mutilation has ruined their chances (I hate to say this but they were extremely good looking). I also paid a fortune for surgery and choose this place over Fixnation because of the small to no eartip request, the front desk person knew this. This is so unfair!!!!!!!! Never again. Evil. Read Less

Could I give this place a negative amount of stars? We had been going to this place long before they became a VCA place and we hadn't been there since the change. It was decent before, but not now. We took our critically ill cat into them, after making an appointment online over the weekend, and were turned away as walkins. What is the point of an online appointment system that doesn't even send you any information at all, neither a confirmation of an appointment nor a notice of rejection for the appointment. This was the second time I made an online appt and was rejected as a walkin, never again. there is a man there that all the animals hate, and he is not gentle with the animals at all, he treats every single one of them (that I have witnessed) like they are feral rabid animals that must me cruelly subdued, even sick and aging cats that are too weak to put up a fight. We were desperate and worried for our cat so we took him here, turns out it's a blessing that they rejected us as we found Dr Hare at Dill's animal hospital and he is wonderful and has saved our cat from a near certain death (Because we waited to take him in) and now we have a pet hospital that loves animals and is very professional and helpful. Good riddance to this place, never again will I have to make sure that a certain employee is not allowed to handle my pets, now we can bring them somewhere that treats them with nearly as much love and compassion as we do ourselves. Read Less

My cat had an emergency I went in at 1 and asked if they could see her (they had no patients), the receptionist who was busy talking to her friend turned around and with an attitude answered no the doctors leaving at 3. They offered no help, or should any concern. I had been taking my dog to them but no longer, I have found a better vet who truly takes pride in his work and cares about animals. Read Less

I love this Veterinarian. She is so great! She discovered Boogerface's thyroid problem, and nailed the medicine perfect! My little kitty pal is doing so great she even gained a pound this month! (she needed that) ���� Note that her staff is also friendly and knowledgeable, and patient, kind and caring. You won't find a better place, so choose these girls! Read Less

When I see the bad reviews for Dr. Sunada and her staff, I really wonder whether or not these people are going to the same vet that I'm going to.Each and every time I have visited North Hollywood Animal Care Center, the girls at the front desk, all the nurses, and Dr. Sunada have nothing but kind, helpful, and caring. Their prices are very reasonable. Parking is plentiful and convenient. I'd definitely recommend North Hollywood Animal Care Center to anyone with a pet! Read Less

Care was ok and the facility is fine. Review is for staff and pricing. The front desk staff are rude and were sharing looks as we were asking questions about services and prices. I CAN SEE YOU, I'M STANDING RIGHT HERE!!! I guess when they shop they don't expect to see prices and will pay whatever is asked? So, be prepared to pay for as many services as they can invent. Things that are very much standard at other vets are extra here. Want your pet chipped, they wanted 2x what our vet charged! Read Less

Very bad service At first they told me to come without an appointment then they said that because I have no appointment I have to wait for all other people coming in even after me cause they have an appointment and then after two hours of waiting they told me that the doctor is in an emergency surgery and they will not be able to see my gig at all After I asked if they can give me some sort of brake in the price because of the situation they said NO we can't help you sorry Worst service that I ever had at a pet hospital counting on my gig has an emergency as well Read Less

WE LIVE IN WEHO & REFUSE TO BE "RIPPED OFF" BY HIGH PRICES IN THE COMMUNITY. THIS IS ONE OF THE REASONS WHY WE TAKE OUR DOG, TIMMY TO DR. SUNADA IN NORTH HOLLYWOOD. HER PRICES ARE FAIR, HER "BEDSIDE MANNER" IS EXCELLENT & HER STAFF IS AMAZING! DR S LEVEL OF KNOWLEDGE FABULOUS, AS WELL! HER OFFICE OPENS EARLY AT 8 AM + SATURDAY AS WELL FOR THE WORKING "PARENT". OTHER VETS SHOULD TAKE A LESSON FROM DR. S. & REALIZE THAT IT IS ABOUT "THE PATIENT" & NOT THE MONEY!Read Less

They are great, from the front staff to Dr Sunada. 2 cats and my dog have been treated and followed here..through out thyroid problems, diabeties, infections, ect....I have been going there for 7 years now and they did everything to make my cat last days easier and less painfull. They are not about charging money with unnecessary exams, They really care. Love this place. Read Less

I've got four dogs and I tried this clinic because it's closer to my home and I was turned off by the mercenary methods of my last vet. I like the way this vet deals with the problem without looking at me like I'm going to be her next car payment. I haven't had any major health problems with my dogs (yet) but on the health maintenance issues (foxtails, congestion, etc.) she's been fine Read Less

I know doctors can have awful personalities, but yikes. Never had an experience like this. Rude, etc. Which I can deal with, but she really didn't know what she was doing. She was all about the money, and when I called her out on it, she became defensive. If it works for other people, god bless. But she really did try to screw, could care LESS about my dog, and in the end -- couldn't account for her actions. Read Less

I can't say enough about Dr. Sunada and her staff! This was our third visit to her office, and we had to take 16-year-old Whitey in because he was constantly itching his ears and shaking his head and scratched his ear so much it got a huge blood blister. All this because of ear mites. We had taken him yesterday to another vet in Burbank because it was closer to our home, but for the very same work (surgery, clean, mite treatment) the estimate yesterday was just over $1,000!!! I was resigned to the fact that I would have to do that, but thought I would do so at my own vet office (Dr. Sunada). So today we took Whitey in and for the EXACT same surgery, we got an estimate for just over $300!!!! WTF??? I was amazed! I can't imagine how some vets can live with themselves after overcharging like that!!! I was floored!Also, Dr. Sunada was VERY helpful and explained our options (which, BTW, include taking in our other three cats tomorrow for ear mite treatments *sigh*) very fully and calmly. She spent as much time as we needed, and we felt completely at ease and un-rushed. She seems very compassionate, and I really liked her.As a topper, when I made today's appointment, I made it from the office and didn't have the phone number...well...*blush* to make a long story short, I ended up making an appointment today at the wrong vet office. So I go into North Hollywood Animal Care Center at the appointed time this morning, and the woman at the counter could not find my appointment. I told her that I was sure I had made it. So she told me to sit down and they would be with me shortly. After a short wait (10-15 minutes) we started getting a little antsy about the wait (wife had to get to work) and I was getting a little miffed mentally because they told me to come at 9AM or a little before so I could be seen promptly!Long story short, through a couple of other comments and conversations, on the way out I learned that I hadn't had an appointment there and had actually made an appointment at the wrong vet office! *LOL* How embarassing!!! So the staff had absorbed me into the morning schedule WITHOUT charging me extra as a walk-in, AND without giving me attitude about insisting I had made an appointment.Dr. Sunada and her staff now have my unending respect and loyalty :) Read Less

Well, at first this place was my place to go to. I had taken my dog there before. Im not going to lie, they were very nice and all but they arent doing their job because they love dogs they're doing it for the money. I dont want to go somewhere where their first priority is money. I recently went there because my dog was seriously sick. I had gone by myself. They told me that she needed to be hospitalized but first she needed x-rays. I agreed but i told them to wait for my mom because she was the one with them money so they had to tell her. Once I told them that, they werent taking me serious anymore. What i hated was that they kept on looking at the clock and looked back at me like i was going to steal from them. Since my mom had just gotten out of work she was taking a bit to get there. They were getting tired of waiting and they told me that, ""they had better things to do."" Right there and then i realized that they dont love animals but money. If they really love animals like they say they wouldnt worry about the money so much and wouldnt treat the customers with such disrespect. I am honestly never going back there again. Besides i found out that there is a WAY CHEAPER place to go, Holiday Humane Society Clinic. Nows thats a clinic that really cares. Read Less

I just took my kitten to North Hollywood Animal Care Center, and couldn't be more impressed. When I got there, the waiting room was quite chaotic, as everybody was dropping off their pets on their way to work. But regardless of the chaos, the front desk staff was extremely efficient and patient. The office was very nice and clean, and smelled good, not ""vetty"" at all. I had forgotten my kitten's shot paperwork and spay/neuter voucher at home, but the girl assisting me assured me it was no problem, I could bring it in later that day. She was VERY nice, and made this nervous ""mama"" okay with leaving her baby there, even telling me they'd call me as soon as he got out of surgery to let me know how he was, and assuring me that if I wanted, I could go into the back and check on him when I droped the paperwork off at noon. Okay, now I sound like a crazy cat lady. But I seriously felt like a mother sending her firstborn off to kindergarden, and they made me feel assured that I was leaving him in good hands. They truly seem to care about your pet, and about those annoying pet ""parents"" (i.e. me). When I went at noon to check on him, they led me past very clean, tidy examination rooms that managed to be spotless, yet warm and welcoming at the same time (not like those scary sterile exam rooms you so often see). I didn't meet the vet, but she took the time to call me after my kitten got out of surgery to let me know he was okay. I live in Van Nuys, but work in North Hollywood, and I definitely think Max is going to be a repeat patient. Read Less

Dr. Sunada is WONDERFUL! She'll take care of your animals VERY well, and she listens to and answers your questions, which is rare these days. She is very reasonably priced, too. What cost me almost $400 at one vet (who didn't know what he was doing anyway) cost me less than half of that at North Hollywood Animal Care. Dr. Sunada also gave one of my animals years longer to live than other vets had predicted. The office staff is very helpful and friendly, which is great when you're distraught about an animal. Trust me... I don't review lightly. They're fabulous over there. Read Less