Crossroads Animal Emergency
Huntington Beach, California
General Info
Crossroads Animal Emergency has been an A.A.H.A. certified hospital for 29 years. We're open Nights, Weekends and Holidays. 6pm to 8am Monday through Friday, and 24 Hours a day on Weekends and Holidays.
Crossroads has experienced doctors on staff all night long. As fellow pet owners our entire staff understands what it is like to take their pet unexpectedly to an emergency room. We understand that when your pet is having an emergency it is a difficult time in your life.
We want you to be greeted by a friendly front desk staff--ready to assist you with having your pet examined by our doctor. One of our skilled nurses will quickly evaluate your pet's condition and determine what order you will be seen--most life threatening first. Those patients needing immediate life saving treatment will be taken to our treatment area where measures will be used to attempt to save the pet's life.
At Crossroads, the doctor will always perform a thorough examination (cost is $75) and offer recommendations for tests to get to the bottom of what your pet suffers from, and once that is determined will offer you treatment options for your pet. Only tests indicated by your pet's condition will be performed.
We have a goal of providing you with World Class Customer Service and World Class Pet Healthcare.
Crossroads serves Southeast Los Angeles County, Long Beach and North Orange County for emergency pet needs, as well as for orthopedic and complex soft tissue surgeries. Crossroads has the latest in advanced equipment including digital X-Ray, ultrasound, patient monitoring, and anesthesia.
Reviews
natalie mathis
18 Jun 2018
REPORT
My dog stuck his head in some bushes and was stung or bit by something this place was so professional and efficient
A Williams
22 May 2018
REPORT
We discovered our dog was covered in ticks including in her ear. We didn't want to leave that until the next day so we took her in that evening. Everybody was super nice and helpful and the cost was r...
We discovered our dog was covered in ticks including in her ear. We didn't want to leave that until the next day so we took her in that evening. Everybody was super nice and helpful and the cost was reasonable - it seemed in line with regular daytime vet prices to me.
Charisse Shank
17 Mar 2018
REPORT
My puppy ate one of my pills at 11pm. The staff attended to her immediately.
They were very kind. Ginger was fine The day after. Thank you!!
Shirley Gunther
3 Jan 2018
REPORT
We brought our 2 year old dog Cooper into Crossroads the Sunday before Christmas. He was throwing up and had loose bowels. He could not wait till Tuesday. Everyone there was professional and nice. ...
We brought our 2 year old dog Cooper into Crossroads the Sunday before Christmas. He was throwing up and had loose bowels. He could not wait till Tuesday. Everyone there was professional and nice. We waited a little bit but not long at all. We had to leave him overnight and he pranced off with the vet pretty as you please.
When we picked him up the next morning he was much better. We had pills to give him. The price was reasonable, not like some others I have been to. Would definitely go back, hope I won't have to and I'm already telling people with pets about the experience.
Em M.
14 Aug 2017
REPORT
We had to come here for completely sad and scary circumstances for my beloved cat. The vet, Dr. Tran, was kind and knowledgeable. She had no good news for me but she was very compassionate and helped ...
We had to come here for completely sad and scary circumstances for my beloved cat. The vet, Dr. Tran, was kind and knowledgeable. She had no good news for me but she was very compassionate and helped my cat pass from this world with as little suffering as possible. I highly recommend them. They were open when my vet was unavailable, and every staff member was kind and courteous. I hope to never need them again, but knowing they're there is reassuring. Just in case.
Summer B.
12 Aug 2017
REPORT
Price gouging at its finest. My cat walked across a hot stove and burned his back 2 paws. They wanted to charge me $700 to bandage him. Found a much better place that helped him for $126.
Suzi Carragher
1 Aug 2017
REPORT
I arrived home to a basset hound that looked like she had a "pinch (of tobacco) between her lip and gum." She had an odd abscess not associated with a tooth.
Took her to Crossroads, and Dr. Coe a...
I arrived home to a basset hound that looked like she had a "pinch (of tobacco) between her lip and gum." She had an odd abscess not associated with a tooth.
Took her to Crossroads, and Dr. Coe and the team took great care of her, even examined her and found some spots she'd been licking. They shaved her and made me aware of it.
I left with some antibiotics, my regular vet was notified, and Lu was thrilled to be back at home!
The price was reasonable, too, given that it was an overnight emergency.
If your pet needs a vet in the middle of the night, Crossroads gets my vote!
Cathy S.
27 Jul 2017
REPORT
I didn't check reviews before coming, I just knew we needed someplace close and not the 'other' place I have been too which my vet refers too. I love this vet. Warm, kind, very fast. The vet explained...
I didn't check reviews before coming, I just knew we needed someplace close and not the 'other' place I have been too which my vet refers too. I love this vet. Warm, kind, very fast. The vet explained all of our options step by step. Price was incredibly reasonable. This is my. GO TO for Emergency Vet Services. They even have coffee, water, and chips in the waiting room. Nice touch. Most important is the cleanliness and the sense of care for my dog. Located off Beach & Ellis. Thank you, Thank you!
Melissa Farrow
4 Jul 2017
REPORT
I co-admin the Huntington Beach Lost and Found Pets page. Crossroads is always willing to assist with chip checks for the found let's of our city. They have been extremely helpful to residents that ...
I co-admin the Huntington Beach Lost and Found Pets page. Crossroads is always willing to assist with chip checks for the found let's of our city. They have been extremely helpful to residents that just want to reuinite let's with their families. Thank you Crossroads!!!
Dan R.
22 Jun 2017
REPORT
I saw the mixed reviews here, and would not normally bring my sick dog to such a place. But they are close to my house, and they are 24x7, and depending on what your dog is going through, and the doc...
I saw the mixed reviews here, and would not normally bring my sick dog to such a place. But they are close to my house, and they are 24x7, and depending on what your dog is going through, and the doctor you get (they rotate), I decided to take a chance. The place itself is very nice and clean, and you can have a snack and coffee for free while you wait. There was quite a wait (on a Sunday afternoon), but when you have a sick dog you're worried about, it wasn't so bad. Doctor Bagreef (apologies for the misspelling) genuinely cares and was very good to me and my dog, and for me she and this company were top notch. Me and my dog are both grateful :)
Gabriel F.
12 May 2017
REPORT
Took my french bulldog in this morning, the lobby area is really nice they had cold water and Paul was really nice and friendly, same with the Vet I forgot her name. They didn't try to sell us things ...
Took my french bulldog in this morning, the lobby area is really nice they had cold water and Paul was really nice and friendly, same with the Vet I forgot her name. They didn't try to sell us things we didn't need, honest place to go to.
Flygirl 7.
10 May 2017
REPORT
I was, and my kitty was, treated with love and compassion.If I ever need to go to another ER, this is who I choose.Beware of VCA. But not this place. Thank you Dr Matthew and staff for caring for my R...
I was, and my kitty was, treated with love and compassion.If I ever need to go to another ER, this is who I choose.Beware of VCA. But not this place. Thank you Dr Matthew and staff for caring for my Raffi. I know you did everything possible.
Matthew Bronstein
19 Apr 2017
REPORT
Great care by the staff and veterinarian. They treated my pet better than some human hospitals treat humans.
Clare S.
17 Apr 2017
REPORT
This place is a joke. I took my diabetic dog in last night because her levels were low because she had thrown up her food. I asked up front about the cost and they said $75 for the visit. They proceed...
This place is a joke. I took my diabetic dog in last night because her levels were low because she had thrown up her food. I asked up front about the cost and they said $75 for the visit. They proceeded to pull blood without asking me (additional charge). I was then taken into a room (still haven't seen my dog) and told me they would need to do blood work and possibly X-rays. I asked why when my only concern was making sure she didn't fall into hypoglycemia. She said I should want to know the root cause for the throw up. I proceeded to tell her that my only concern was that my pet was okay diabetic wise. She said she would keep my pet overnight and need to hospitalize her ($1k). They kept playing this game where I would say can you just do this .... then the vet tech would go ask the doctor then come back and relay the message. It was ridiculous. Eventually after doing that 5 times the vet came back and explained they could not just monitor her and that she needed to be on an iv and stay. I could not afford that took my pet home and monitored her myself using my glycometer. When my dogs levels dropped further I found an Irvine ER vet and went there instead. $90 later at the Irvine vet my dog was released and okay to go home.
Susan H.
15 Apr 2017
REPORT
Very kind and compassionate staff. I recently had to put my beloved cat of 19 years to sleep, and the staff was very compassionate and caring. Thank you for being so kind during the most difficult dec...
Very kind and compassionate staff. I recently had to put my beloved cat of 19 years to sleep, and the staff was very compassionate and caring. Thank you for being so kind during the most difficult decision of my life.
Lisa M.
1 Apr 2017
REPORT
Pros-clean, nice waiting area, pleasant front desk staffCons-the nite I was there there was only one other pet and it took 2 trips and 5 hrs to have our cat checked out and then it was apparent the ve...
Pros-clean, nice waiting area, pleasant front desk staffCons-the nite I was there there was only one other pet and it took 2 trips and 5 hrs to have our cat checked out and then it was apparent the very young vet was marginal - seemed way overly sleepy and she misdiagnosed the cat (only knew this after another obviously very competent vet checked her the next day, read the reports on blood tests and urine test the fact that they did tests that didn't reveal what the told us was bad enough, then the fact that they charged a breathtaking amount of money was simply infuriating. I'd like to figure out how to get them to acknowledge their mistake. And get some $ back. Feel really taken adv of by Crossroads. I wouldn't use them again.
Gloria S.
31 Dec 2016
REPORT
They are very professional and understanding! I came in with my cat in my arms and the young lady at the front desk right away came out to take my cat from me. In just the one night my cat spent with ...
They are very professional and understanding! I came in with my cat in my arms and the young lady at the front desk right away came out to take my cat from me. In just the one night my cat spent with them she had improved so much. Yes it was expensive but vet bills usually are. I'm very glad I came to them during this difficult time.
Ambre Y.
25 Dec 2016
REPORT
It's Christmas day, and we were just sitting down to lunch when our elderly dog had some sort of episode. He was quivering and disoriented, we waited a few minutes before deciding to take him to an...
It's Christmas day, and we were just sitting down to lunch when our elderly dog had some sort of episode. He was quivering and disoriented, we waited a few minutes before deciding to take him to an emergency vet. We called to find if they were open but the person who answered didn't let us off the phone before doing a bit of triage. It was obvious that if it had been a non-emergency, she would have encouraged us to wait. It made me feel better about taking him to a vet we had never met, that they had such a clear mission. Anyway, long story short, it was not good news. But the young vet was very kind and extremely compassionate and we left feeling glad we had brought him here, and confident of our path forward. They prescribed palliative care and he is much more comfortable. Yes, it's expensive. Very expensive. That's how they get vets to work on Christmas day. They were up front about the costs, and I didn't grumble about it.
luanne z.
25 Nov 2016
REPORT
Of course when you go to a Pet Emergency Room, you do expect that the services will be pricey...and over the top pricey it was...They know they have you and gouge you.. I am still stunned by the cost....
Of course when you go to a Pet Emergency Room, you do expect that the services will be pricey...and over the top pricey it was...They know they have you and gouge you.. I am still stunned by the cost. The vet and staff seemed to be nice enough..My issue is that I had to call 4 times over the course of the day to find out how my dog was doing. She had be anesthetized and stitched up. When we went to pick her up I explained to the front staff that they should call owners with updates then I was treated like a difficult patient.. "They had to get their manager.." For the amount of money they charge and the clientele they are targeting, better customer service would improve their practice.The emergency vet hospital in Irvine is still the best. I guess that's the reason all the local vets direct you to Irvine and not this local emergency room.
Grand R.
18 Oct 2016
REPORT
I came in at 6 AM and they close at 8 AM. They had me out of here by 745. Friendly staff, a little pricey, but isn't all emergency vet care? Very clean facility, coffee and water while you wait. It'...
I came in at 6 AM and they close at 8 AM. They had me out of here by 745. Friendly staff, a little pricey, but isn't all emergency vet care? Very clean facility, coffee and water while you wait. It's nice to know they're here at night if you need them.
Tami Dalbey
29 Sep 2016
REPORT
I LOVED our experience at Crossroads. Our sweet Golden puppy was sick, after thorough testing, they kept him overnight and he was good as gold the next morning. Loved that people were with him all n...
I LOVED our experience at Crossroads. Our sweet Golden puppy was sick, after thorough testing, they kept him overnight and he was good as gold the next morning. Loved that people were with him all night! Definitely would recommend!
Valerie P.
9 Sep 2016
REPORT
Clean , caring facility just way to over priced in my opinion. If your looking to spend $5,000 for your pet and your pet dies there then go right ahead.
Logan Baseball
22 Aug 2016
REPORT
We have a very sick puppy that has now seen a specialist. It is yet to be determined if our dog has an auto-immune disease or possibly encephalitis. Thanks to Dr. Johnson, she kept him alive though th...
We have a very sick puppy that has now seen a specialist. It is yet to be determined if our dog has an auto-immune disease or possibly encephalitis. Thanks to Dr. Johnson, she kept him alive though the night and was able to stabilize him so we could get him to a specialist in the morning.
Shannamallove P.
17 Jul 2016
REPORT
I needed to take my lil dog in for respiratory distress. As with most people, money is usually an issue so expected the worst. The exam itself was the cost of a regular exam instead of the "twice as m...
I needed to take my lil dog in for respiratory distress. As with most people, money is usually an issue so expected the worst. The exam itself was the cost of a regular exam instead of the "twice as much" I thought it would be. They took her right away and into the oxygen chamber she went. After the Vet looked her over in the back, she came and discussed all that was going on with my girl. As a former Vet tech, I knew this could be a pricey and lengthy ordeal considering the nature of veterinary medicine (especially an emergency) but to my surprise and relief, the Vet did what I never expected from her. She cared, listened and agreed to take steps instead of forcing me to do workups I knew would be unnecessary in my dogs case. She didn't try and sell me anything. She took care of my dog AND me. Thank you Crossroads
Janie Z.
15 Jul 2016
REPORT
This place is awesome. Clean, friendly, and caring. I was very impressed with the Doctor calling me to update me on how my Yorker was doing & explaining her condition. I wish this was a regular vet ...
This place is awesome. Clean, friendly, and caring. I was very impressed with the Doctor calling me to update me on how my Yorker was doing & explaining her condition. I wish this was a regular vet office & not just emergency. I saw someone comment on higher cost, but it was right in alignment with my regular vet. We hopefully won't have to come here again, bout if there's an emergency, this will be where I bring my girl again.
Brittany P.
13 Jun 2016
REPORT
They take care of your pet and the vet and staff are knowledgable. However, given that they are an emergency vet, prices are EXTREMELY high and ridiculous and I believe they completely feed off your e...
They take care of your pet and the vet and staff are knowledgable. However, given that they are an emergency vet, prices are EXTREMELY high and ridiculous and I believe they completely feed off your emotions. If you don't know better or are an emotional wreck (which is understandable as it's the middle of the night and an emergency usually), they will suggest all the services under the sun. They wanted $1700 for x rays and blood work, I asked them to stabilize and clean up my dog instead (paid $400 for cleaning wounds and 3 staples, I think they gave her fluids and pain meds??), and took her to JYK on Warner for $300 for all the tests they recommended. But when I needed them, I'm glad they were there.
Linda Luther
13 Jun 2016
REPORT
When your loved one needs attention, whether 2 legged or 4 legged, you
want the best. Crossroads is that for our fur babies! They treated us with
respect and our yellow lab with great tenderness and ...
When your loved one needs attention, whether 2 legged or 4 legged, you
want the best. Crossroads is that for our fur babies! They treated us with
respect and our yellow lab with great tenderness and care. I have given out so many of their refrigerator magnets to dog and cat and other types of pets because some night, they are going to need help and I want them to
know that Crossroads is the place, no doubt! We were very pleased and though we hope to never need to go there again, when it happens we'll go there with great peace of mind. Thank you CROSSROADS.
Jessica Evitts
21 Apr 2016
REPORT
I am new to CA, and my dog became sick late at night. I immediately took her to Crossroads, and they were absolutely fantastic from start to finish. The personnel is great - professional, caring, unde...
I am new to CA, and my dog became sick late at night. I immediately took her to Crossroads, and they were absolutely fantastic from start to finish. The personnel is great - professional, caring, understand, and very helpful! They went above and beyond for me and my fur baby. The facilities are also modern and clean. If you are looking for a top notch emergency vet, this is it!
Holly A.
15 Mar 2016
REPORT
If you love your fur baby do not go here! One of the worst experiences I have ever had, they either missed my kitty's injury or ignored it to be able to charge me for x-rays. I feel like I was defraud...
If you love your fur baby do not go here! One of the worst experiences I have ever had, they either missed my kitty's injury or ignored it to be able to charge me for x-rays. I feel like I was defrauded and or they are grossly incompetent.I can't say it enough, do not go here!!!
Marissa Larios
3 Mar 2016
REPORT
Best ER ever! Fast! Clean! Super professional! Very sweet towards the patient! I can't say enough about this place! I wish they could be my beagles regular vets! I, unfortunately, have been here a few...
Best ER ever! Fast! Clean! Super professional! Very sweet towards the patient! I can't say enough about this place! I wish they could be my beagles regular vets! I, unfortunately, have been here a few times with my pups and I have never left disappointed!
Thomas Lotti
28 Dec 2015
REPORT
Crossroads Animal Emergency did a wonderful job of helping us out and taking care of things when one of our cats passed away a couple weeks ago.
The receptionist was extremely considerate and supporti...
Crossroads Animal Emergency did a wonderful job of helping us out and taking care of things when one of our cats passed away a couple weeks ago.
The receptionist was extremely considerate and supportive handling our news in a very caring manner.
The whole process was amazingly simple and efficiency which is exactly what is needed at such a time.
We will definitely utilize the services of Crossroads Animal Emergency in the future if the need arises.
Linda McGovern
15 Dec 2015
REPORT
I am so pleased to have found this excellent care facility for my senior citizen dog. We received prompt treatment, they assured a worried mom that all was well, and we were on our way to a full recov...
I am so pleased to have found this excellent care facility for my senior citizen dog. We received prompt treatment, they assured a worried mom that all was well, and we were on our way to a full recovery. We are so lucky to have Crossroads in our neighborhood.
Lois Conlon
21 Nov 2015
REPORT
The day everyone dreads is the last day of their cherished family pet. That day came for us on the evening of November 16th. Our vet suggested that we take our 17 yr old cat, Jo to Crossroads. We were...
The day everyone dreads is the last day of their cherished family pet. That day came for us on the evening of November 16th. Our vet suggested that we take our 17 yr old cat, Jo to Crossroads. We were greeted with kindness and Jo was treated with dignity and respect. We were lead to a comfortable and quiet dimly lit room where we took care of the paperwork quickly & efficiently. We were told to take as much time as we wanted to say our goodbyes. I am thankful to Crossroads for a very peaceful passing. It was such a relief to see our Jo out of pain. I would especially like to thank Cambria who couldnt have been more compassionate. I highly recommend Crossroads to anyone who needs to say farewell to their beloved pet.
Phylisha D.
14 Nov 2015
REPORT
The vet techs and doctor at this facility were amazing. They were sincere, kind, thorough on explaining everything, and did their best to keep my estimate on the lower end while also ensuring my dog h...
The vet techs and doctor at this facility were amazing. They were sincere, kind, thorough on explaining everything, and did their best to keep my estimate on the lower end while also ensuring my dog had the best care. My dog had a severe fever and needed over night treatment and diagnostics that my regular vet could not provide. If it weren't for this facility, I would hate to think what what have happened to my corgi. A side note to consider when reading other reviews. People who are coming to this facility are in serious distress for their pets, and one can misconstrue the cost as over priced. This is an emergency center, so of course it will cost more than the usual day time vet. People should not negatively review them based on cost when this facility is here primarily because no other vet is open. If it can wait, then go to your vet. If it cant, then be grateful someone is there to help your pet when they need it.
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(714) 794-6900
18364 Beach Boulevard
Huntington Beach California 92648
Business Hours
Monday
Mon
18:00PM-08:00AM
Tuesday
Tue
18:00PM-08:00AM
Wednesday
Wed
18:00PM-08:00AM
Thursday
Thu
18:00PM-08:00AM
Friday
Fri
18:00PM-12:00PM
Sunday
Sun
00:00AM-12:00PM
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Crossroads Animal Emergency
Huntington Beach, California
18364 Beach Boulevard
Huntington Beach California 92648
General Info
Crossroads Animal Emergency has been an A.A.H.A. certified hospital for 29 years. We're open Nights, Weekends and Holidays. 6pm to 8am Monday through Friday, and 24 Hours a day on Weekends and Holidays.
Crossroads has experienced doctors on staff all night long. As fellow pet owners our entire staff understands what it is like to take their pet unexpectedly to an emergency room. We understand that when your pet is having an emergency it is a difficult time in your life.
We want you to be greeted by a friendly front desk staff--ready to assist you with having your pet examined by our doctor. One of our skilled nurses will quickly evaluate your pet's condition and determine what order you will be seen--most life threatening first. Those patients needing immediate life saving treatment will be taken to our treatment area where measures will be used to attempt to save the pet's life.
At Crossroads, the doctor will always perform a thorough examination (cost is $75) and offer recommendations for tests to get to the bottom of what your pet suffers from, and once that is determined will offer you treatment options for your pet. Only tests indicated by your pet's condition will be performed.
We have a goal of providing you with World Class Customer Service and World Class Pet Healthcare.
Crossroads serves Southeast Los Angeles County, Long Beach and North Orange County for emergency pet needs, as well as for orthopedic and complex soft tissue surgeries. Crossroads has the latest in advanced equipment including digital X-Ray, ultrasound, patient monitoring, and anesthesia.
Business Hours
Monday
18:00PM-08:00AM
Tuesday
18:00PM-08:00AM
Wednesday
18:00PM-08:00AM
Thursday
18:00PM-08:00AM
Friday
18:00PM-12:00PM
Sunday
00:00AM-12:00PM
Reviews
natalie mathis
18 Jun 2018
My dog stuck his head in some bushes and was stung or bit by something this place was so professional and efficient
A Williams
22 May 2018
We discovered our dog was covered in ticks including in her ear. We didn't want to leave that until the next day so we took her in that evening. Everybody was super nice and helpful and the cost was r...
We discovered our dog was covered in ticks including in her ear. We didn't want to leave that until the next day so we took her in that evening. Everybody was super nice and helpful and the cost was reasonable - it seemed in line with regular daytime vet prices to me.
Charisse Shank
17 Mar 2018
My puppy ate one of my pills at 11pm. The staff attended to her immediately.
They were very kind. Ginger was fine The day after. Thank you!!
Shirley Gunther
3 Jan 2018
We brought our 2 year old dog Cooper into Crossroads the Sunday before Christmas. He was throwing up and had loose bowels. He could not wait till Tuesday. Everyone there was professional and nice. ...
We brought our 2 year old dog Cooper into Crossroads the Sunday before Christmas. He was throwing up and had loose bowels. He could not wait till Tuesday. Everyone there was professional and nice. We waited a little bit but not long at all. We had to leave him overnight and he pranced off with the vet pretty as you please.
When we picked him up the next morning he was much better. We had pills to give him. The price was reasonable, not like some others I have been to. Would definitely go back, hope I won't have to and I'm already telling people with pets about the experience.
Em M.
14 Aug 2017
We had to come here for completely sad and scary circumstances for my beloved cat. The vet, Dr. Tran, was kind and knowledgeable. She had no good news for me but she was very compassionate and helped ...
We had to come here for completely sad and scary circumstances for my beloved cat. The vet, Dr. Tran, was kind and knowledgeable. She had no good news for me but she was very compassionate and helped my cat pass from this world with as little suffering as possible. I highly recommend them. They were open when my vet was unavailable, and every staff member was kind and courteous. I hope to never need them again, but knowing they're there is reassuring. Just in case.
Summer B.
12 Aug 2017
Price gouging at its finest. My cat walked across a hot stove and burned his back 2 paws. They wanted to charge me $700 to bandage him. Found a much better place that helped him for $126.
Suzi Carragher
1 Aug 2017
I arrived home to a basset hound that looked like she had a "pinch (of tobacco) between her lip and gum." She had an odd abscess not associated with a tooth.
Took her to Crossroads, and Dr. Coe a...
I arrived home to a basset hound that looked like she had a "pinch (of tobacco) between her lip and gum." She had an odd abscess not associated with a tooth.
Took her to Crossroads, and Dr. Coe and the team took great care of her, even examined her and found some spots she'd been licking. They shaved her and made me aware of it.
I left with some antibiotics, my regular vet was notified, and Lu was thrilled to be back at home!
The price was reasonable, too, given that it was an overnight emergency.
If your pet needs a vet in the middle of the night, Crossroads gets my vote!
Cathy S.
27 Jul 2017
I didn't check reviews before coming, I just knew we needed someplace close and not the 'other' place I have been too which my vet refers too. I love this vet. Warm, kind, very fast. The vet explained...
I didn't check reviews before coming, I just knew we needed someplace close and not the 'other' place I have been too which my vet refers too. I love this vet. Warm, kind, very fast. The vet explained all of our options step by step. Price was incredibly reasonable. This is my. GO TO for Emergency Vet Services. They even have coffee, water, and chips in the waiting room. Nice touch. Most important is the cleanliness and the sense of care for my dog. Located off Beach & Ellis. Thank you, Thank you!
Melissa Farrow
4 Jul 2017
I co-admin the Huntington Beach Lost and Found Pets page. Crossroads is always willing to assist with chip checks for the found let's of our city. They have been extremely helpful to residents that ...
I co-admin the Huntington Beach Lost and Found Pets page. Crossroads is always willing to assist with chip checks for the found let's of our city. They have been extremely helpful to residents that just want to reuinite let's with their families. Thank you Crossroads!!!
Dan R.
22 Jun 2017
I saw the mixed reviews here, and would not normally bring my sick dog to such a place. But they are close to my house, and they are 24x7, and depending on what your dog is going through, and the doc...
I saw the mixed reviews here, and would not normally bring my sick dog to such a place. But they are close to my house, and they are 24x7, and depending on what your dog is going through, and the doctor you get (they rotate), I decided to take a chance. The place itself is very nice and clean, and you can have a snack and coffee for free while you wait. There was quite a wait (on a Sunday afternoon), but when you have a sick dog you're worried about, it wasn't so bad. Doctor Bagreef (apologies for the misspelling) genuinely cares and was very good to me and my dog, and for me she and this company were top notch. Me and my dog are both grateful :)
Gabriel F.
12 May 2017
Took my french bulldog in this morning, the lobby area is really nice they had cold water and Paul was really nice and friendly, same with the Vet I forgot her name. They didn't try to sell us things ...
Took my french bulldog in this morning, the lobby area is really nice they had cold water and Paul was really nice and friendly, same with the Vet I forgot her name. They didn't try to sell us things we didn't need, honest place to go to.
Flygirl 7.
10 May 2017
I was, and my kitty was, treated with love and compassion.If I ever need to go to another ER, this is who I choose.Beware of VCA. But not this place. Thank you Dr Matthew and staff for caring for my R...
I was, and my kitty was, treated with love and compassion.If I ever need to go to another ER, this is who I choose.Beware of VCA. But not this place. Thank you Dr Matthew and staff for caring for my Raffi. I know you did everything possible.
Matthew Bronstein
19 Apr 2017
Great care by the staff and veterinarian. They treated my pet better than some human hospitals treat humans.
Clare S.
17 Apr 2017
This place is a joke. I took my diabetic dog in last night because her levels were low because she had thrown up her food. I asked up front about the cost and they said $75 for the visit. They proceed...
This place is a joke. I took my diabetic dog in last night because her levels were low because she had thrown up her food. I asked up front about the cost and they said $75 for the visit. They proceeded to pull blood without asking me (additional charge). I was then taken into a room (still haven't seen my dog) and told me they would need to do blood work and possibly X-rays. I asked why when my only concern was making sure she didn't fall into hypoglycemia. She said I should want to know the root cause for the throw up. I proceeded to tell her that my only concern was that my pet was okay diabetic wise. She said she would keep my pet overnight and need to hospitalize her ($1k). They kept playing this game where I would say can you just do this .... then the vet tech would go ask the doctor then come back and relay the message. It was ridiculous. Eventually after doing that 5 times the vet came back and explained they could not just monitor her and that she needed to be on an iv and stay. I could not afford that took my pet home and monitored her myself using my glycometer. When my dogs levels dropped further I found an Irvine ER vet and went there instead. $90 later at the Irvine vet my dog was released and okay to go home.
Susan H.
15 Apr 2017
Very kind and compassionate staff. I recently had to put my beloved cat of 19 years to sleep, and the staff was very compassionate and caring. Thank you for being so kind during the most difficult dec...
Very kind and compassionate staff. I recently had to put my beloved cat of 19 years to sleep, and the staff was very compassionate and caring. Thank you for being so kind during the most difficult decision of my life.
Lisa M.
1 Apr 2017
Pros-clean, nice waiting area, pleasant front desk staffCons-the nite I was there there was only one other pet and it took 2 trips and 5 hrs to have our cat checked out and then it was apparent the ve...
Pros-clean, nice waiting area, pleasant front desk staffCons-the nite I was there there was only one other pet and it took 2 trips and 5 hrs to have our cat checked out and then it was apparent the very young vet was marginal - seemed way overly sleepy and she misdiagnosed the cat (only knew this after another obviously very competent vet checked her the next day, read the reports on blood tests and urine test the fact that they did tests that didn't reveal what the told us was bad enough, then the fact that they charged a breathtaking amount of money was simply infuriating. I'd like to figure out how to get them to acknowledge their mistake. And get some $ back. Feel really taken adv of by Crossroads. I wouldn't use them again.
Gloria S.
31 Dec 2016
They are very professional and understanding! I came in with my cat in my arms and the young lady at the front desk right away came out to take my cat from me. In just the one night my cat spent with ...
They are very professional and understanding! I came in with my cat in my arms and the young lady at the front desk right away came out to take my cat from me. In just the one night my cat spent with them she had improved so much. Yes it was expensive but vet bills usually are. I'm very glad I came to them during this difficult time.
Ambre Y.
25 Dec 2016
It's Christmas day, and we were just sitting down to lunch when our elderly dog had some sort of episode. He was quivering and disoriented, we waited a few minutes before deciding to take him to an...
It's Christmas day, and we were just sitting down to lunch when our elderly dog had some sort of episode. He was quivering and disoriented, we waited a few minutes before deciding to take him to an emergency vet. We called to find if they were open but the person who answered didn't let us off the phone before doing a bit of triage. It was obvious that if it had been a non-emergency, she would have encouraged us to wait. It made me feel better about taking him to a vet we had never met, that they had such a clear mission. Anyway, long story short, it was not good news. But the young vet was very kind and extremely compassionate and we left feeling glad we had brought him here, and confident of our path forward. They prescribed palliative care and he is much more comfortable. Yes, it's expensive. Very expensive. That's how they get vets to work on Christmas day. They were up front about the costs, and I didn't grumble about it.
luanne z.
25 Nov 2016
Of course when you go to a Pet Emergency Room, you do expect that the services will be pricey...and over the top pricey it was...They know they have you and gouge you.. I am still stunned by the cost....
Of course when you go to a Pet Emergency Room, you do expect that the services will be pricey...and over the top pricey it was...They know they have you and gouge you.. I am still stunned by the cost. The vet and staff seemed to be nice enough..My issue is that I had to call 4 times over the course of the day to find out how my dog was doing. She had be anesthetized and stitched up. When we went to pick her up I explained to the front staff that they should call owners with updates then I was treated like a difficult patient.. "They had to get their manager.." For the amount of money they charge and the clientele they are targeting, better customer service would improve their practice.The emergency vet hospital in Irvine is still the best. I guess that's the reason all the local vets direct you to Irvine and not this local emergency room.
Grand R.
18 Oct 2016
I came in at 6 AM and they close at 8 AM. They had me out of here by 745. Friendly staff, a little pricey, but isn't all emergency vet care? Very clean facility, coffee and water while you wait. It'...
I came in at 6 AM and they close at 8 AM. They had me out of here by 745. Friendly staff, a little pricey, but isn't all emergency vet care? Very clean facility, coffee and water while you wait. It's nice to know they're here at night if you need them.
Tami Dalbey
29 Sep 2016
I LOVED our experience at Crossroads. Our sweet Golden puppy was sick, after thorough testing, they kept him overnight and he was good as gold the next morning. Loved that people were with him all n...
I LOVED our experience at Crossroads. Our sweet Golden puppy was sick, after thorough testing, they kept him overnight and he was good as gold the next morning. Loved that people were with him all night! Definitely would recommend!
Valerie P.
9 Sep 2016
Clean , caring facility just way to over priced in my opinion. If your looking to spend $5,000 for your pet and your pet dies there then go right ahead.
Logan Baseball
22 Aug 2016
We have a very sick puppy that has now seen a specialist. It is yet to be determined if our dog has an auto-immune disease or possibly encephalitis. Thanks to Dr. Johnson, she kept him alive though th...
We have a very sick puppy that has now seen a specialist. It is yet to be determined if our dog has an auto-immune disease or possibly encephalitis. Thanks to Dr. Johnson, she kept him alive though the night and was able to stabilize him so we could get him to a specialist in the morning.
Shannamallove P.
17 Jul 2016
I needed to take my lil dog in for respiratory distress. As with most people, money is usually an issue so expected the worst. The exam itself was the cost of a regular exam instead of the "twice as m...
I needed to take my lil dog in for respiratory distress. As with most people, money is usually an issue so expected the worst. The exam itself was the cost of a regular exam instead of the "twice as much" I thought it would be. They took her right away and into the oxygen chamber she went. After the Vet looked her over in the back, she came and discussed all that was going on with my girl. As a former Vet tech, I knew this could be a pricey and lengthy ordeal considering the nature of veterinary medicine (especially an emergency) but to my surprise and relief, the Vet did what I never expected from her. She cared, listened and agreed to take steps instead of forcing me to do workups I knew would be unnecessary in my dogs case. She didn't try and sell me anything. She took care of my dog AND me. Thank you Crossroads
Janie Z.
15 Jul 2016
This place is awesome. Clean, friendly, and caring. I was very impressed with the Doctor calling me to update me on how my Yorker was doing & explaining her condition. I wish this was a regular vet ...
This place is awesome. Clean, friendly, and caring. I was very impressed with the Doctor calling me to update me on how my Yorker was doing & explaining her condition. I wish this was a regular vet office & not just emergency. I saw someone comment on higher cost, but it was right in alignment with my regular vet. We hopefully won't have to come here again, bout if there's an emergency, this will be where I bring my girl again.
Brittany P.
13 Jun 2016
They take care of your pet and the vet and staff are knowledgable. However, given that they are an emergency vet, prices are EXTREMELY high and ridiculous and I believe they completely feed off your e...
They take care of your pet and the vet and staff are knowledgable. However, given that they are an emergency vet, prices are EXTREMELY high and ridiculous and I believe they completely feed off your emotions. If you don't know better or are an emotional wreck (which is understandable as it's the middle of the night and an emergency usually), they will suggest all the services under the sun. They wanted $1700 for x rays and blood work, I asked them to stabilize and clean up my dog instead (paid $400 for cleaning wounds and 3 staples, I think they gave her fluids and pain meds??), and took her to JYK on Warner for $300 for all the tests they recommended. But when I needed them, I'm glad they were there.
Linda Luther
13 Jun 2016
When your loved one needs attention, whether 2 legged or 4 legged, you
want the best. Crossroads is that for our fur babies! They treated us with
respect and our yellow lab with great tenderness and ...
When your loved one needs attention, whether 2 legged or 4 legged, you
want the best. Crossroads is that for our fur babies! They treated us with
respect and our yellow lab with great tenderness and care. I have given out so many of their refrigerator magnets to dog and cat and other types of pets because some night, they are going to need help and I want them to
know that Crossroads is the place, no doubt! We were very pleased and though we hope to never need to go there again, when it happens we'll go there with great peace of mind. Thank you CROSSROADS.
Jessica Evitts
21 Apr 2016
I am new to CA, and my dog became sick late at night. I immediately took her to Crossroads, and they were absolutely fantastic from start to finish. The personnel is great - professional, caring, unde...
I am new to CA, and my dog became sick late at night. I immediately took her to Crossroads, and they were absolutely fantastic from start to finish. The personnel is great - professional, caring, understand, and very helpful! They went above and beyond for me and my fur baby. The facilities are also modern and clean. If you are looking for a top notch emergency vet, this is it!
Holly A.
15 Mar 2016
If you love your fur baby do not go here! One of the worst experiences I have ever had, they either missed my kitty's injury or ignored it to be able to charge me for x-rays. I feel like I was defraud...
If you love your fur baby do not go here! One of the worst experiences I have ever had, they either missed my kitty's injury or ignored it to be able to charge me for x-rays. I feel like I was defrauded and or they are grossly incompetent.I can't say it enough, do not go here!!!
Marissa Larios
3 Mar 2016
Best ER ever! Fast! Clean! Super professional! Very sweet towards the patient! I can't say enough about this place! I wish they could be my beagles regular vets! I, unfortunately, have been here a few...
Best ER ever! Fast! Clean! Super professional! Very sweet towards the patient! I can't say enough about this place! I wish they could be my beagles regular vets! I, unfortunately, have been here a few times with my pups and I have never left disappointed!
Thomas Lotti
28 Dec 2015
Crossroads Animal Emergency did a wonderful job of helping us out and taking care of things when one of our cats passed away a couple weeks ago.
The receptionist was extremely considerate and supporti...
Crossroads Animal Emergency did a wonderful job of helping us out and taking care of things when one of our cats passed away a couple weeks ago.
The receptionist was extremely considerate and supportive handling our news in a very caring manner.
The whole process was amazingly simple and efficiency which is exactly what is needed at such a time.
We will definitely utilize the services of Crossroads Animal Emergency in the future if the need arises.
Linda McGovern
15 Dec 2015
I am so pleased to have found this excellent care facility for my senior citizen dog. We received prompt treatment, they assured a worried mom that all was well, and we were on our way to a full recov...
I am so pleased to have found this excellent care facility for my senior citizen dog. We received prompt treatment, they assured a worried mom that all was well, and we were on our way to a full recovery. We are so lucky to have Crossroads in our neighborhood.
Lois Conlon
21 Nov 2015
The day everyone dreads is the last day of their cherished family pet. That day came for us on the evening of November 16th. Our vet suggested that we take our 17 yr old cat, Jo to Crossroads. We were...
The day everyone dreads is the last day of their cherished family pet. That day came for us on the evening of November 16th. Our vet suggested that we take our 17 yr old cat, Jo to Crossroads. We were greeted with kindness and Jo was treated with dignity and respect. We were lead to a comfortable and quiet dimly lit room where we took care of the paperwork quickly & efficiently. We were told to take as much time as we wanted to say our goodbyes. I am thankful to Crossroads for a very peaceful passing. It was such a relief to see our Jo out of pain. I would especially like to thank Cambria who couldnt have been more compassionate. I highly recommend Crossroads to anyone who needs to say farewell to their beloved pet.
Phylisha D.
14 Nov 2015
The vet techs and doctor at this facility were amazing. They were sincere, kind, thorough on explaining everything, and did their best to keep my estimate on the lower end while also ensuring my dog h...
The vet techs and doctor at this facility were amazing. They were sincere, kind, thorough on explaining everything, and did their best to keep my estimate on the lower end while also ensuring my dog had the best care. My dog had a severe fever and needed over night treatment and diagnostics that my regular vet could not provide. If it weren't for this facility, I would hate to think what what have happened to my corgi. A side note to consider when reading other reviews. People who are coming to this facility are in serious distress for their pets, and one can misconstrue the cost as over priced. This is an emergency center, so of course it will cost more than the usual day time vet. People should not negatively review them based on cost when this facility is here primarily because no other vet is open. If it can wait, then go to your vet. If it cant, then be grateful someone is there to help your pet when they need it.
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