Location is great, looks like a nice facility, but wait times are ridiculous... Even with an appointment, you sign in and sit there until 20-30min+ past scheduled appointment time... Then after waiting don't even see a Dr sometimes!? They just being pets back for a check-up without you there to go over anything with the Dr!? Going on a month+ now with stitches still in an ear (drain finally got pulled after two weeks)... So much gunk building up around stitches, makes it hard to clean and irritating poor dog so much, even with cleaning daily still constant urge to scratch and tilt head due to stuff in the ear!? And have sent them pics and PDFs of vaccinations from another place, still get emails and stuff that we're overdue since they haven't updated their system!? Yet every time we've been in it seems front desk staff is sitting around BS'ing or going out to or coming back from break!? Read Less

This place is always busy... it almost feels like they're just pushing the pets in and pushing them out. I requested to speak to the doctor about my dog because I got him fixed and apparently they didn't give him enough pain medication cuz he flipped out ripped his cone off and ripped his stitches out. He then proceeded to start chewing on his open wound causing further damage. He ended up so raw that he had to spend the night again. Just wondering where the staff was and how long do they go without being checked after a surgery. They did not charge me for the second night and the second sew up but it has definitely traumatized my dog. Read Less

This is a great vet! Worth the wait for sure! Be prepared to wait though as she is thorough and not often on time for her appointments. I drive an hour for her to see my pet. She is really reasonable with her pricing and a great Vet! Once again, she has a lot of clients and worth the wait! Read Less

I've been going to this vet for over 15 years. Started as a decent vet with long wait times, but they seemed to be good with my pets. More recently I've had a fairly poor view of them. The majority of the staff is unfriendly and unorganized. I took my dog in for a shot, he got it and i paid. My mom took him in 2 weeks later for another matter and they said he needed the same shot again so they gave it to him. My dog was having some problems so I dropped him off for the day so Pet vet could do some tests. I authorized x-rays, but left strict instructions to call me before any other treatment, and specified before ultrasound. When they called me that day to tell me i could pick him up, they informed me they did the ultrasound because they needed to. I'm no Dr., but why did they have to do the ultrasound before they called me for authorization. I, unfortunately, continued to take my dog here and again, they did a $100 blood test on my dog without informing me of the cost or what they were doing. All they said was they were going to "check his kidneys" and quickly took him out if the room. I'm not happy with the service and feel like it's more about money than helping the animals. There are lots of vets in the area and many with high ratings that I'd recommend trying instead of coming here Read Less

I have 4 rescued cats and have been coming to this vet for 2 decades. I have no ill to report about the doctors; just the staff. If you sign in, it's best to stand by the counter so they can't overlook you. But even after you are checked in, take note of who does it. Yesterday a girl with tattoos on both arms checked me in, saying "Please wait over there and the doctor will see you in a few minutes." After waiting 1.5 hours, I finally got her to come to the counter, where I informed her I had been waiting 1.5 hours when she said it would be a few minutes. She said she thought I had an appointment but that I was a walk-in. Then she lied and said she was not the one who checked me in, yet she was at the computer and printed out the paperwork. So I had to go to my own doctor appointment and wound up booking an appointment for the following morning at 9:40. I called ahead to verify my appointment and was told, that while they knew I had been there yesterday, I was not in the system for today. I had to rebook once again for 11:20. It is clear the girl with the tattoos deliberately lied to me once again. I won't hold it against the doctor, but beware of the staff. Watch carefully what they do with your paperwork and how they shuffle things around. Clearly it is NOT first come, first served. Read Less

Have been going there for years , 17 to be exact. As long as we had our beloved pup. When it came near the end of her life we brought her in for an exam. I knew she was at her end of days. They kept her all day for observation and had called me saying there was nothing to do and she had congestive heart failure. When we returned to be with her as she was ushered into easing of her terminal pain. The vet tech said she seemed better and we might consider taking her home. Mind you I was sobbing, sad and had already paid for the transaction. Well she had been on O2 all day, so yes, on O2 she was doing better... but come on... are you kidding me. So I asked is she going to get better? They could not answer. What was I to do, take her home, watch her gasp for breath and make my 8 year old say goodbye all over again in a week. SERIOUSLY POOR JUDGEMENT and come on, she was 17 years old.Fast forward to a few months later when I brought my new dog in, with an appointment.  l asked for a check up. Waited 2 hours from the time of my appointment - did I mention I work full time and can't wait for 2 hours when I went out of my way to make an appointment. Then they had no idea what I wanted despite making an appointment for a Check up.When I called to make a follow apt for my new dog, who had a yeast infection in his ears, I was on hold for 22 minutes. Seriously!!!! Customer service is king and Huntington Pet Vet clearly does not get that.Currently looking for referrals for a customer service focused vet that will be honest with their care and recommendations and remember me and my pet with each visit. Wholesale unsatisfied with the provider. Read Less

Super affordable compared to other places! I really love that it's affordable and that the vets are really caring and they talk to you unlike other places. I went in without an appointment and it took forever. The other time I made an appointment and waited about 20 mins but it's way better than 4 hours.I got my cat her health certificate to fly for $48 and I got her some treats. I love that they have treat samples (that's why I bought them) I got my 2 dogs vaccines and health certificates and my cat her health certificateI would recommend this vet to everyone I traveled here about 1 hour but it was worth it Read Less

What is the deal with some vets way overbooking themselves . First appointment of the day and still don't get into a room for 40 minutes? That's just crazy. There was a line outside the door waiting for them to open (5minutes late) and the waiting room was jam packed . Then the vet barely listened to our concerns about our pet . Seriously she pretty much had one foot out the door before we even spoke a full sentence. It's so sad that it's such a challenge to get any sort of decent care these days. I've been here a few other times with very similar experiences . Always takes forever even if just picking up a pet...... yep takes an hour for them to get that together too! Read Less

Checked in at 9am on Sunday to get food....mind you I am simply just making a purchase.....customers waiting with their animals to be seen and about 6 reps walking around....I am standing at the counter after I signed in for an hour....it's now 10am and not one person working there has asked me if I needed help?????? This is poor management someone should be working the front dealing with the customers who just want to purchase something.....I told my Mom who is standing in line about the Animal Hospital right down the street on Newalnd and how they are much more efficient and help their customers and just don't leave them standing there Read Less

Caring. Professional. Honest. Reasonable Rates. Dr Nido is top notch expert & compassionate practicioner! Discusses issues, options, possible treatments in a non fearful nor pressured way. Welcome's pet owner to ask questions and dialogue about my pet's history and needs. Does not sell services or sales pitch unnecessary procedures. Respectful to the pet and its parent. I have a dog that I did not know required immediate surgery but knew had possibly swallowed items tgat could obstruct his bowels . Dr Nido had treated my rescued dog since he was a puppy but i had moved further away after 7 years and decided to try vets closer to my new residence. 1st vet was the culprit that created an infection through non-sterile procedures and then charged me $100 to tell me my dog had nail infections which was why i had brought him in the first place after they had begun trimming his nails. Another $95 to wrap his paw in gauze and a strechy bandage where upon my dog swallowed it inch by inch at night. They reassured me he didnt need an Elizabethean Collar/Cone and that the bandage wouls stay in place. I suspected a blocked digestive track 2nd vet wanted to run "more test" to see if there was a blockage since he coudnt tell from a singular xray or exam. 3rd vet was unable to clearly diagnose issue and wanted to send a new xray out for more fees for an "expert analysis.". Dr Nido upon physical examination knew my dog required immediate surgery and showed me on the previous xray where the blockage was and could feel tge blickage during a physical exam. My dog wouldve been dead by the next day if it wasnt for Dr Nido. She's Aman amazing Veterinarian!!! Read Less

Long experience short , They are awful . From the moment of the consult to picking up my boy.  These are our  fur babies ! Step it up. It was like a factory and take a number to be seen.Then you're lucky to see the Vet that did the procedure on your animal. It's just a business all about $ Read Less

Make an appointment and still expect to wait OVER AN HOUR to be seen despite making an appointment. I suppose this place is convenient if you need to walk in but appointments should be first priority. My appointment was for 11:00 a.m. and my dog called in to be seen at 12:45, nearly two hours later!!! After it had been over an hour I asked the lady who checked me in how much longer the wait would be and she was very noncommittal/nonchalant about it. I sat back down and waited. Soon, the people sitting behind me started to complain that it was 12:30 and their appointment was for 11:30, and I told them I had been there since 11. Then a few minutes later, they call the couple behind me who got there a half hour after me! I stopped the lady who checked me in (short bob cut brown hair) and was walking that couple back and asked her to explain why people who had appointments after me were getting called before me and she just said that they were seeing a different doctor and turned and walked away. Despite the fact that when I made the appointment I said I had no preference and would see whoever was available. TOTALLY UNACCEPTABLE! A young man who worked there saw how upset I was and came to apologize. He was very sincere and I felt bad for him, told him that I didn't blame him but I've been waiting almost two hours with an appointment and now had other appointments I was going to be late for. When I finally got called, the rest of the staff, including the vet I saw (whose name I don't recall because he didn't introduce himself and the meeting was very brief), were very good. However, I got rushed out of the exam room so quickly I forgot to mention I wanted the doctor to review my pup's immunization records I had faxed over to see what needed to be done. So when I was called up for payment while I waited for my dog to get worked on, I told the assistant to have the doctor review the immunization records and give her whatever she needed, which they did and was not very costly. While I waited for my dog's cut to be treated, the young man came up to me again and asked me if I was being helped, offered me water. At that point I had calmed down since at least my dog had been seen at that point. Whoever that young man is, he is great and deserves a raise. Woman with the brown bob cut, not so much. Then I get home and take a look at my pup's cut they treated. It was very small but did not have a bandage or cover on it like the doctor told me they would put on. I picked up the phone and called at 2 on the dot to see if they made a conscious choice not to cover her wound (and not tell me that) or if they failed to do what I was told would be done. And the phones were already shut off. They also overprescribed antibiotics. They already gave my dog a shot of penicillin, she did not need a week long course of antibiotics on top of that for a tiny cut that was not infected. So basically, I left extremely irritated about the wait and then to boot I was given no explanation as to why her cut wasn't covered and they shut the phones off so I couldn't find out. I actually waited 2 days to write this review because I didn't want to post a knee jerk reaction while I was upset. But yeah, two days later and I am still extremely unhappy. They are very inexpensive, comparatively, but at what cost? They get a bump up from 1 star because the price is low and most of the staff were good. I will be looking for another veterinarian office. Read Less

Make an appointment and still expect to wait OVER AN HOUR to be seen despite making an appointment.  I suppose this place is convenient if you need to walk in but appointments should be first priority. My appointment was for 11:00 a.m. and my dog called in to be seen at 12:45, nearly two hours later!!!  After it had been over an hour I asked the lady who checked me in how much longer the wait would be and she was very noncommittal/nonchalant about it. I sat back down and waited.  Soon, the people sitting behind me started to complain that it was 12:30 and their appointment was for 11:30, and I told them I had been there since 11.  Then a few minutes later, they call the couple behind me who got there a half hour after me! I stopped the lady who checked me in (short bob cut brown hair) and was walking that couple back and asked her to explain why people who had appointments after me were getting called before me and she just said that they were seeing a different doctor and turned and walked away.  Despite the fact that when I made the appointment I said I had no preference and would see whoever was available.  TOTALLY UNACCEPTABLE!A young man who worked there saw how upset I was and came to apologize. He was very sincere and I felt bad for him, told him that I didn't blame him but I've been waiting almost two hours with an appointment and now had other appointments I was going to be late for.  When I finally got called, the rest of the staff, including the vet I saw (whose name I don't recall because he didn't introduce himself and the meeting was very brief), were very good.  However, I got rushed out of the exam room so quickly I forgot to mention I wanted the doctor to review my pup's immunization records I had faxed over to see what needed to be done.  So when I was called up for payment while I waited for my dog to get worked on, I told the assistant to have the doctor review the immunization records and give her whatever she needed, which they did and was not very costly.While I waited for my dog's cut to be treated, the young man came up to me again and asked me if I was being helped, offered me water.  At that point I had calmed down since at least my dog had been seen at that point.  Whoever that young man is, he is great and deserves a raise.  Woman with the brown bob cut, not so much.  Then I get home and take a look at my pup's cut they treated.  It was very small but did not have a bandage or cover on it like the doctor told me they would put on.  I picked up the phone and called at 2 on the dot to see if they made a conscious choice not to cover her wound (and not tell me that) or if they failed to do what I was told would be done.  And the phones were already shut off.  They also overprescribed antibiotics.  They already gave my dog a shot of penicillin, she did not need a week long course of antibiotics on top of that for a tiny cut that was not infected.  So basically, I left extremely irritated about the wait and then to boot I was given no explanation as to why her cut wasn't covered and they shut the phones off so I couldn't find out.  I actually waited 2 days to write this review because I didn't want to post a knee jerk reaction while I was upset.  But yeah, two days later and I am still extremely unhappy.  They are very inexpensive, comparatively, but at what cost?  They get a bump up from 1 star because the price is low and most of the staff were good. I will be looking for another veterinarian office. Read Less

We started going to Pet Vet when we only had a chinchilla. Dr. Naito is familiar with chinichillas (they even have a couple that live on the premises), so I loved their office from the beginning!We now have one dog who is epileptic and requires special care. They have been so reassuring since her very first seizure. Our other dog has become an old man with his own occasional issues. He had to have a large sebacious cyst surgically removed from his hip a couple of years ago. The procedure and after care were VERY reasonably priced and he healed beautifully.I have not had a bad experience at this place. Is the wait time frustrating sometimes? Yes, but that's the case with most medical professionals AND it's usually because the doctors really care to spend the necessary time with their patients. I have seen multiple doctors at this facility depending on which pet I've brought and how urgent their needs are. Every doctor we've seen has truly cared about the well-being of my pets. Read Less

In addition to being the lowest cost vet in the area for euthanasia, they were so kind and compassionate when I had to put my 18 year old cat down. They even mailed a sympathy card signed by Dr Naito!This place is usually very busy but that's because they actually take time with each animal and their owner to address all their concerns. Read Less

It's obviously never easy to bring the pup to the vet but everytime we visit we get in and out quick! All staff members are great and trying to get everyone helped! So affordable and even though we don't want to come to the vet we love Huntington Pet Vet!Been going for over 20 yearsAlso, if you want to make it a quick visit don't go on the weekends! Read Less

I have been coming to Dr Naito and Pet Vet my entire life. I am now 28. I have moved away from the area, but a lot of times I still make the commute here because it is so hard to find a trustworthy vet that provides the same care as they do here. The prices are super reasonable, too. Dr. Naito and her amazing staff have saved several of my animals over the years. One time, my family's baby bird was bleeding so bad that Dr Naito didn't think she would survive the night, but she did. She is 15 now. Most recently, my cat was attacked by a dog, and they have been taking great care of her during her long recovery. She definitely would not have made it in any other vet. Thank you to everyone there who loves what they do! Read Less

I should have written this review several years ago, but better late than never, right?My 13-year-old cat, Maggie, broke her leg - you know, how those kinds of things always happen late at night before some major holiday like Thanksgiving? She was gushing blood, so we rushed her to an emergency vet at 11:30pm 2 days before Thanksgiving. They stopped the bleeding, stitched her up, took Xrays, dispensed pain meds, and gave us a consultation. At first look, the tech said that it would probably be about $4,500 to repair her broken leg, as it looked like she broke both bones. After reviewing the Xrays, she said she couldn't say for sure without talking to one of the specialists, but because of the location of the break, it would probably be closer to $5,800. Of course, this place was associated with VCA. We scheduled an appointment to speak with the specialist and dragged our butts home to bed. Not having that much money, we started panicking and took a look at Yelp! When we saw the reviews for the VCA hospital we had been at, with multiple reviews of how they took people's money, then killed their animals, we said "Hell no!" and started looking other places. We found Huntington Pet Vet, and our neighbor across the street (we had just moved in 3 weeks before this happened) had experience with them, so we took Maggie in for a consult the day before Thanksgiving. They reviewed the work the emergency vet did and taped her back up because, due to the holiday, the vet we would need to do the surgery was on vacation. Then, they gave us the estimate.... for the surgery, plus several followup visits, the grand total for a surgery by their specialist would be... $900. Now, $900 is still a lot of money, but it sure is a HECK of a lot less than $5,800!!!!When we met with the vet doing the surgery, Dr. Naito, she warned us that, due to Maggie's age and the location of the break (just 1 centimeter under the bend of the back leg), it would have to be pinned and she most likely would not walk the same any more, worst case scenario would be that her leg might be completely stiff. After several anxious weeks, she was unpinned, and I'm happy to say she was able to walk just fine!!! We did notice that when she sat, she would kink that foot about an inch to the side, but 3 years later, she's showing no signs of slowing down, and her leg still moves well! I'm forever grateful to Dr. Naito and the staff at Huntington Pet Vet for excellent treatment at affordable rates. I've moved out of the HB area, so they are not my regular vet, but I still refer people over there.As a side note: You'll see complaints about wait time, and it is true - they do sometimes have long waits, but be assured that this is because they are taking care of all animals and the business. Read Less

This was my dogs vet for a few years of his life until they murdered him with their neglect and incompetence and he was only 4 years old!! They knew my dog would get excited there and had Trouble breathing because of it, and could never stay long. elongated soft pallet is nothing out of the ordinary for English bulldogs but that's what he was there to get fixed. The surgery is a pretty minor one and was around a $500ish procedure. Besides that he was completely healthy. I take him in for the surgery to correct the soft pallet. I had to be there 2 hours prior to surgery and get him checked in. They said there is no point in staying because they were gunna keep him a night or two. They wouldn't let me back with him to hang out right before the surgery or after. I told them to call me if anything happens with him getting out of hand cuz I could be there in 10 minutes. Well 40-50 minutes after dropping him off (an hour and twenty minutes before his surgery) they call me and tell me my dog is dead.....YEP 100% FACT!!! I kept him alive for four years and you are so called "professionals" kill him in 40 something minutes!?!?!? They had to leave him alone with other dogs and him getting excited cuz he was a tough, partying pup. If Kingston were to pass away during the operation then I could understand....I'd still be bummed....but I am a fair person. It's just now I can't forgive myself for not being there to save or be wth him when he passed and it's the biggest regret of my life.   They are just the most incompetent f*%ked up vets and people ever!! and if it were legal I would make them suffer the same horrible fate they gave my Kingston......my . Then they tell me I have to pay for his ashes and yearn after saying goodbye and holding him for the last time. Granted when I was told about his passing I lost it and was gunna go down there and go postal but my mom blocked my car in and talked me down. It took me 3 days to go see him cuz I was afraid I was really going to lose it.  If they just would've called me he'd be alive but I should've sued...but Kingston wasn't coming back and that's all I wanted.....thanks PET VET!! Read Less

I used to work here and it was such a great job to have. I left when I moved. Dr Naito is one of the best veterinarians you could ever find. She has always put the animals first and your pets are always in great hands. I highly recommend bringing your animals here. My friend Cita still works here as a groomer and does such a great job. Read Less

I have known this place for longer than I care to admit. The care has always been exceptional. I have worked with another veterinarian and still brought my dogs here bc the level of care provided is by far unequal. The doctor is has always been extremely devoted to her patients and genuinely cares for the well being of any animal. I recall Shakespeare the dog that lived on the premises, and many other strays that have been brought to her. I strongly recommend this hospital, you will find that the staff is genuine and honest. They're kind and I find that friends that I've referred here feel at ease. There's a surplus of money hungry unscrupulous pet hospitals. This is the exception. You can trust Huntington Pet Vet!!! Read Less

Appointment time was 10:15am it's now 11:04am and still haven't been called by receptionist. The front office staff is horribly slow, lacks organizational skills, and good customer service. Seriously don't understand why anyone would wait this long for this type of service.11:24 finally got called to take my dog into the vet. Over an hour later for an appointment to have stitches taken out which takes less then two minutes.  Saw several customers walk right in and get seen immediately and others still sitting in the lobby who have been waiting longer than me. Would seriously recommend another vet such as Brookfield or Surf City. Read Less

DO NOT EVER BOARD YOUR PET HERE!!!!! While I was getting into my car this past Saturday in the Seabridge Neighborhood behind The Pet Vet, two employee from there approached me and asked me to be on the lookout for a small black and brown terrier chihuahua mix (about 15 pounds). An employee had let the dog out, it had been sighted in my neighborhood for the past couple of hours, but no one could catch it. To make matters worse, a coyote had been sighted numerous times in Seabridge that day. I texted about ten neighbors and for the next couple of hours people were searching by car, bike and foot. The word spread and even more people came out to search. We all have our own fur babies and could not imagine what it would be be like to come home from vacation to find out they lost our dog. Its was sighted many times during our search, but no one could catch it. Luckily, right before we were about to call it quits, 5 of us happened to be in the right place at the right time, and we caught the very scared dog. My husband even got bit, but not that bad. We were able to give the dog back to the employees who were driving around the neighborhood looking for the dog, but in retrospect we wish we had kept the dog and tried to find the owner. I guarantee that they will not tell the owner what happened, and they will never know how a community of dog lovers came together to save their dog!! Then, come to find out, the dog originally ran down to Garfield and Beach, turned back around and ducked into our neighborhood. One person even saw it run across Beach Blvd. I've also heard through the Community Huntington Beach Facebook page and the Nextdoor App, that is not the first time a dog has gotten out. I can't believe how irresponsible this vet is!! Read Less

DO NOT EVER BOARD YOUR PET HERE!!!!! Dog got loose!! While I was getting into my car this past month in the Seabridge Neighborhood behind The Pet Vet, two employee from there approached me and asked me to be on the lookout for a small black and brown terrier chihuahua mix (about 15 pounds). An employee had let the dog out, it had been sighted in my neighborhood for the past couple of hours, but no one could catch it. To make matters worse, a coyote had been sighted numerous times in Seabridge that day. I texted about ten neighbors and for the next couple of hours people were searching by car, bike and foot. The word spread and even more people came out to search. We all have our own fur babies and could not imagine what it would be be like to come home from vacation to find out they lost our dog. Its was sighted many times during our search, but no one could catch it. Luckily, right before we were about to call it quits, 5 of us happened to be in the right place at the right time, and we caught the very scared dog. My husband even got bit, but not that bad. We were able to give the dog back to the employees who were driving around the neighborhood looking for the dog, but in retrospect we wish we had kept the dog and tried to find the owner. I guarantee that they will not tell the owner what happened, and they will never know how a community of dog lovers came together to save their dog!! Then, come to find out, the dog originally ran down to Garfield and Beach, turned back around and ducked into our neighborhood. One person even saw it run across Beach Blvd. I've also heard through the Community Huntington Beach Facebook page and the Nextdoor App, that is not the first time a dog has gotten out. I can't believe how irresponsible this vet is!! Read Less

I had a few friends recommend to bring my kitty here when I needed her evaluated for not keeping down food. They gave me options to keep costs low. Being the worry wart cat mom I am, I opted to have further tests done. I just love that they could give me conservative options. Not every vet office does that. They were quick to get my kitty seen upon checking in for my appointment. They were gentle and patient with my kitty as well. I'm very happy with my experience. As a bonus they accept care credit! Read Less

I have been taking my dogs to Huntington Pet Vet for more than 10 years. They have extremely convenient hours, with walk-in appointment availability, and they even have hours on Saturdays and Sundays. This summer, my 10-year old Lhasa Poo tore a ligament in her knee. She could not put any weight down on her left leg. I called and they fit her in immediately for a visit and monitored her progress for several weeks. She ended up needing surgery, which was done in late July. She needed dressing changes and follow-up visits approximately once per week. The price of the surgery was very reasonable, and the follow-up visits were also very affordable. On some occasions, I was not even charged or they discounted the charges. My girl is doing great and is walking without a limp. She walks a little slower at times, but she has no limp. Other than a little stiffness I notice in the evenings, she seems almost completely recovered. All of the vets at this practice are wonderful. My dogs have been in for visits with 3 different vets over the years, and I would highly recommend all of them.Read Less

I will only take my pets to these Vets. In response to the person who did the one star. If your pet was critical they would have seen it immediately. I have gone in as a walk-in both emergency and non-emergency. It is the same as a hospital for humans. If you are critical they move you to the front of the line.. I value my pets more than I do my time. If you value your time more than your pet don't have them. Give them to someone who wants to spend the time the pet nees. Read Less

Waited 45 minutes to see the doctor who never came into the room to see my already anxious and itchy dog. Granted, I was a walk in without an appointment, but when I called an hour prior they said there weren't any appointments scheduled for the next hour and I drove right over from 2 blocks away. Judging by the response I got from the receptionist upon walking out who seemed oblivious to the fact that I was even waiting for the doctor, my guess is they just plain forgot I was in there. I won't be back and though I can't speak for the actual care given by the doctors there, I can advise anyone who values their time to seek animal care elsewhere. Read Less

Don't go here if your pet is a member of your family! We brought our baby here - 10+ years as a member of our family - and unfortunately she passed away. We asked for a private cremation and when we didn't receive her remains, we kept calling. They gave us excuses and promised to check on it and call us back. They did not. Finally after several weeks, we were finally told that our sweet baby had not been cremated alone and that they would not be able to return her remains. That information came from a receptionist/staff member. The owner and veterinarian could not be bothered to respond or address our concerns. Why on earth would you support this business?? If they can't respect the very reason they are in existence... why be in business at all?? My issue - this was a HUGE mistaken on their part. That's bad enough! Further, they could not own up to it and respond appropriately. Instead they hid and ignored us. Read Less

If you have a pet bird, DO NOT GO TO THIS PLACE, take it to an avian vet. I should have checked the reviews first but hopefully this will help others not go through what I did. Made an appointment and took my sick parakeet on a Saturday morning to this place as it appeared from their website they were knowledgeable with birds. After a long wait, dr naito finally came into the room and I explained to her what symptoms my parakeet exhibited. All she did was take my parakeet to get some x-rays. She came back and said she would look into it and call me later on.that day. There was no medication or anything given to help my sick parakeet in the meantime. It was getting late in the day and I hadn't heard back from her so I called. They said she was busy and she would call later on. She called after hours and left a voicemail stating to call her back. I called back within a few minutes of receiving the message but got the office voicemail and left a message. The next day was a Sunday, I called in the morning as they close early on these days and was informed she was busy but she would call back. I never heard back from her that day. By this time my parakeet was feeling worse, he would try to eat but would vomit the seed after a few hours. The next day on Monday I called several times throughout the day trying to get a hold of her but every time I was told she was busy. I decided to get out of work early go talk to her however when i arrived home, I found my parakeet had died. Happy pet, happy vet... more like horrible experience, horrible place. Read Less

I have lived in Michigan and Calif and I have had cats for 40 yrs....Dr.Munson and Dr.Naito are the best vets by far. They truly do care about your pets NOT the money. They are genuine as can be and you can feel the love they have for your babies. A couple of my cats are skittish around anyone but me but not with Dr. Munson and Dr. Naito...they can feel that they have the love for them. I use to drive 26 miles one way just to go to see these vets because I love my animals and cant afford some of these other vets who claim to be in the business for the animals when the real truth is it is more for the money. Yeah it gets crowded and yeah you have to wait but dont you get it??? They are the best and that is what true loving pet owners want for their babies...The best. So who cares about the wait...you would wait for the best for yourself..why not your pets. I recommend them with all my heart...you are crazy to go anywhere else. A very satisfied and dedicated pet owner. Go PET VET....wishing you many, many more years of excellent service..HUGS to ALL!! Read Less

I have had great experiences with the vets and the staff at Huntington Pet Vet. Just recently my dog Sable had a nasty case of pink eye (I didn't even realize dogs could get that lol!). She was very uncomfortable for a few days but Dr. Naito was able to get us in quickly and after a few days Sable was back to her usual, happy self. I would totally recommend HB Pet Vet to anyone in the area. The only bad thing I could possibly say about the place is that it can get crowded, and I have waited a while to see my doc before. But that is a small price to pay for the caring service you will get here! Read Less

In a world of greedy veterinarians, Dr. Naito is one of the last of those who are dedicated to their profession and care more about their patients than lining their own pockets. She is extremely competent, kind, and compassionate. The down side of this is that she's got a LOT of business. Nonetheless, you can usually get in to see her the same day if you need to. The staff is great, but often they have more work than they can handle. Sometimes you have to wait, but no longer than at other vet's offices. My only complaint is that sometimes I can't make an appointment because the staff is so busy they can't answer the phone, though they do usually take walk-ins. Last spring we had to put one of our dogs to sleep after a long illness. We spent a lot of time there. The staff couldn't have been nicer or more helpful to us during that trying time. Read Less

I took my perfectly healthy, 2 year old dog to the Pet-Vet to have a simple bump removed off of his chest. I got a call several hours later from Dr. Naito stating that my dog died on the operating table, but they brought him back to life. My dog can no longer see or hear, and can barely walk and does not know me or my husband anymore. Basically my dog has severe brain damage from cardiac arrest. I spoke with another vet to get a second opinion and also did some research of my own. The information I came up with is startling. Dr. Naito and her team were negligent and dishonest with me. She did not monitor my dog once she administered the anesthesia and possibly gave him to much anesthesia, so that in turn caused him to stop breathing, then his heart stopped. My research leads me to believe that my dog was dead for more than 5 minutes before Dr. Naito noticed. That is why the brain damage is so severe. They are just too busy to pay attention to your pet. My dog was my best friend and I lost him. Please read this review and think twice before taking your pet to Dr. Naito at the Pet-Vet. Read Less

THE vet may be wonderful but the rest of this outfit is to be avoided ! TOTAL MASS CHAOS you sit for 40 mins to drop off pets for simple baths - was told when pets picked up that they had NOT received vacs (even though I was strongly advised to order them - which I did) and then low and behold I was billed for them anyway - I requested that both pets be sedated and put big notices on their carriers - was told no problem however they were not sedated. Have been put on hold 4 times in 30 mins - when I asked to discuss with office staff they were combative, defensive and flip - they could care less - this business needs a strong administrator in the front office - it is a mess - dogs getting loose and running back from the examination ooms - people piled up (11 people waiting when I got there) staff confused and getting wrong pets with wrong owners - stay away. Read Less

Exceptionally wonderful vet. Everyone is skilled, kind and rather quirky. If you're on a tight budget you can ask to see Dr. Naito w/o an examining room and get a cheaper rate. Her patients owners are VERY loyal and although the wait can be long it so worth it. Read Less

Dr. Naito is a work-a-holic. Her hospital is open seven days a week and walk-ins are welcome. It can be a zoo so appointments are definitely recommended. Dr. N utilizes a calm approach to veterinary care, which is MOST welcome. My dog was diagnosed with cancer and underwent chemotherapy at Huntington Pet Vet. She was treated with the utmost respect and care and lived for nine months. Would I recommend Dr. Naito? Definitely! She also incorporates holistic treatments, which is something I am definitely for. Read Less