Let me start and close with saying this: This guy Dr Lee is AWFUL! If you love your pet, DO NOT bring them here! I don't know where to start with this place.... I was told from my rescue, to wait 6 mo... Read More
Let me start and close with saying this: This guy Dr Lee is AWFUL! If you love your pet, DO NOT bring them here! I don't know where to start with this place.... I was told from my rescue, to wait 6 months to neuter my dog since he was considered a small breed. They gave me a voucher for this procedure to this clinic. I called this clinic in the 6th month and they didn't have an availability that worked for me for another 6 weeks. I took that appointment which would make my dog 8 months old at the time of his neuter. When I initially called for this appointment, they tried to up-sell me with all of these shots and blood work which my dog did NOT need. I asked questions and got all the facts straight and he told me, that I would have to pay for the office visit of $25. When I got there, they told me the voucher was no longer valid, and since my dog was over 6 months, there would be an additional $50 fee for this procedure. The Vet Technician gave me a quote of the low and high costs. The low being 90 some dollars, and the high, being nearly 200 dollars. I didn't understand why this price because when I called the guy said I would only be paying for the office visit. Apparently, that cost is only to snip them. Not to put provide antibiotics during the process, nor pain killers to take home (I CALL BS!) When I was told this, I asked repeatedly to speak with the DR, but he kept on sending in his Tech and wouldn't speak with me directly. He made me call the rescue group to get a current voucher since mine was expired, and I had to fight on the phone explaining the issue, resulting in the rescue paying the additional $50 (being over 6 months) fee. Apparently, when i got there to pick up my dog they didn't do such a great job for my dogs surgery and for some reason there was unusual redness and swelling. My thoughts are he purposely did a botch job on my dog since I wasn't up-sold on his BS costs. I swear, if he gets sick from this there will be hell to pay!I have 5 animals now, I have been a foster to shelters and rescue groups throughout So Cal for nearly 10 years and I have never seen such unprofessionalism at a Veterinary Clinic. If I had known ANY of this information prior, I would have gone elsewhere. This guy is AWFUL! If you love your pet, DO NOT bring them here! Read Less