You couldn’t ask for a more caring, supportive and smart group of veterinarians. We took our first dog here for over 11 years and our puppy is now under the care of Dr. Roberts. Even the front desk crew is kind and attentive. Read Less

The services Northwood provides is always top notch. Of the many veterinarians that are closer our place, it is worth the drive from Costa Mesa to Irvine for our bunny. I am appreciative and grateful for the expertise knowledge that the doctors at Northwood have for exotic animals, in particular, for rabbits. I feel safe and confident with the answers and information they give me when it comes to taking care of my rabbit. The prices for the services Northwood offers is worth every penny because I know my pet is in excellent hands with the care they give him. Thank you Northwood and every single staff member for everything that you do for our rabbit. I feel the love and care every time I step through the front door. =) Read Less

I will give a stronger review once the very capable doctors are able to provide diagnosis and treatment WITHOUT the additional fees that should come once the initial and thoroughly executed treatments do not work. I do feel that there was an excessive amount of time and extra work done for the result that was anticipated from the very first day that could have been thoroughly executed. After having been at another very initially and seeing that treatment was escalating, I went back to Northwood. They had treated my pet foot vomiting due to a food reaction successfully a few years ago. They had tried to do the Upcharges and were a bit expensive so I tried another closer location. I would come back again, but I would like to see the changes occur to keep my visits and gain referrals. They did not due a full evacuation of bowels the first day, they wanted to go home and asked I come back the next day to continue. Upon leaving my pet the day, he seemed to continue to get worse per the calls. The tests needed and treatment climbed. I felt from my experience that these were excessive. I was right. The treatment that should have been completed the initial visit were what was needed. The bill would have been HALF. Since they added a few items that were discussed to be needed the NEXT day if the bowel evacuation was not successful. I think the evacuation was the necessary treatment and they knew I would not be back the next day to get the additional charges to make their production and profit. Please, be the change. EVERYONE is doing this and then are not as educated or talented as vets. Earn the karma and profits the traditional AMERICAN way: medium price and GREAT results/service. Thank you and I hope to come back to see this business model enacted. Read Less

A friend referred me to Northwood when my rabbit needed a molar trim and my other vet wanted to charge an exorbitant rate. Northwood’s rate was much more affordable and they took great care of our rabbit. Dr Roberts even took time to do a follow up call with me when we had more questions in the days following the surgery. Read Less

I’ve been going to Northwood Animal Hospital since the late 80’s, first with my thirty seven year old double yellow headed amazon who is still a happy patient and with my dogs since the 90’s. The staff and doctors have all been very helpful, courteous and concerned. I wish my own physician would provide the same level of care and concern. There’s always a follow up call from the treating physician to see how the patient is doing. Dr. Pursley has been my parrot’s favorite and mine as well. Dr. P will do whatever research is necessary to see my pets get the best treatment available and spend however much time is needed to speak in person and by phone. Cannot say enough good things about Northwood Animal Hospital. Read Less

Dr. Pursley is amazing!!!  I brought our 4-year old guinea pig in for an unknown problem.  He was diagnosed with a urinary tract infection.  The infection was so bad, he needed to be hospitalized for 2 nights.  Dr. Pursley was so concerned, she even brought him home with her BOTH NIGHTS in order to wake up in the middle of the night to express his bladder. [She said her husband fell in love with him and that I was lucky I was getting him back.  :)  ]  When I picked him up she trained me how to do it myself, as well as how to give subcutaneous fluids.  She or her staff have called every day to check on his progress.  We couldn't ask for better care and treatment of our little guy.  Thank you Northwood Animal Hospital! Read Less

I had an emergency with my dog, she had major heat stroke and was critical. We ran to them and they promptly took her in and treated her. They kept me updated as I was in the room and worked diligently to get her to stabilize. I've never seen such an expert team from the technicians, to the nurses, to the doctor and the receptionists. Honestly I'm so grateful they saved my dogs life. Read Less

I've been coming here since 2006 as Dr Roberts and Dr Pursley are the only competent Rabbit vets I can trust here in Orange County. Dr Roberts is an AMAZING surgeon, especially with complex Orthopedics and laser procedures! Both are are experts on current treatments and practices for Rabbits and by the looks of the waiting room all domesticated pets. This office participates in supporting local rescue organizations by free and at cost discounted services and I would highly recommend supporting this practice as a patron for all of your pets healthcare needs! Cheers!!! ron:) Read Less

BEST vet ever. Dr. Chi and the entire staff are amazing. I'm a new rescue  bunny mommy and Pineapple (my bunny) loves this place. More importantly, she gets the best care and is a healthy bun bun. Dr. Chi follows up with phone calls on ur pets health and was there when I needed an emergency medication refill. I refer all my friends here, even ones who live hours away. Pineapple and I give it four paws up and a wagging tail! Thank you for being amazing guys Read Less

Rabbit savvy vets! If you have a rabbit you know how important it is that a vet knows about their specific health concerns. We saw Dr. Hsu who very thoroughly evaluated my rabbits. Knew exactly what body temp they should be, how to check their stomachs, their normal vs abnormal behaviors. She found the problem with my rabbits eye despite it being easily missable. She spotted it. The rabbit rescue I got my rabbits from also often come here. If you bring your rabbit here you'll know they're in good rabbit educated hands. :) Read Less

I'm pretty satisfied with the care my pets have received here. I have guinea pigs and a rabbit and the vet that takes care of them, I forget her name, has been pretty knowledgeable and helpful in talking me through everything.Read Less

You know how people hate going to the dentist? Well that's how I was feeling about having to take my buddy Rocky dog to the vet. They completely exceeded my expectations and changed something that I was dreading into a very pleasurable experience! A+++ Read Less

The only place I take my animals! I've been seeing the Doctors here for years and they are so knowledgeable and good to my fur kids. The girls up front are super organized and very welcoming. They even see Exotic pets too! Check them out! Read Less

I've taken my cat, Scooter, to Northwood Animal Hospital two times so far, and they've always treated him like a star. They're top quality professionals, and they don't charge a ridiculous price for basic things, either. I love taking my cat here, because I know he's in good hands. Read Less

I use Northwood Animal Hospital for all my pets and consider them family! They provide high quality care and are conscious of the costs to me - often telling me when a special is taking place or if there are coupons available. With a houseful of pets this is very helpful! Most importantly they treat my pet family members the same as their own pets and go out of their way to make sure they are healthy and happy. They also take steps to provide a sense of community among their clients with special pet included events like cookouts and taking part in philanthropic community events. I don' hesitate to refer anyone who asks! Read Less

I drove all the way from LA to this animal hospital because I needed a rabbit specialist to tend to my bunny when he was sick, and my local vet was out for the day.Northwood knows bunnies, and they take good care of your rabbit.  They might even be on the side of overkill when it comes to prescriptions and whatnot.  And they are on the pricier side.  My rabbit had GI stasis.  He has had it before, so I made sure to keep him hydrated until he could see the vet.  The vet here gave me a bit of a scare, saying she wanted to do xrays and tests to make sure his body wasn't failing him from kidney failure.  I cried, thinking I was going to lose my rabbit.  It turns out he just had GI stasis.They gave me two bags filled with medications and food to keep him healthy.  My other vet only gave me a small bag with pain killer and metacam and whatnot.  My bunny recovered the same from both experiences, so I'm not sure if all the extras are necessary.  Overall, they did the job.  I just think they get a bit overly cautious, and it can scare the fur baby's parents. Read Less

I took my baby (9 year old Yorkshire) here, because she looked like she was in so much pain...I thought it was an emergency so I booked an emergency appointment. When I arrived people greeted me and made sure my dog was okay. The veterinarian who came to see my dog was so professional and it took her no more than 10 minutes to figure out what was upsetting my dog. She also ran some blood work on her and called me the next day to explain the break down and how I should go about continuing to care for my dog. She even offered for me to call her anytime I had any questions. But onto the billing: an emergency appointment is $100 I believe, but they only charged me the first time appointment fee of $35. I just had to pay that plus the blood work which was $199 and some medication fees.But anywho...I'm just glad my doggie is okayyyyyy.Thank you!!! Read Less

I love Northwood i was referred and for the first physical exam i got 50% off which i thought was pretty sweet. It is hard to find experienced vets who treat rabbits so driving here wasn't an issue since i live in Whittier and my Bun got the best treatment by assistants as well as from Dr.Roberts & Dr. Hsu .I love the thorough exams they provide from front to back and all around . They make you feel confident about their diagnoses and treatment . The 2 times ive been here they are running on schedule check out was fast and the Dr didnt take a long time to come into the room. Drs dont rush the consultation they truly take their time therefor i can be patient knowing that they care for all animals the same although all cases may be different. I dont plan on taking MyLo (my-love) (flemish giant) anywhere else. Read Less

I was referred to Northwood Animal Hospital, specifically for Dr. Pursley, by a friend, and I couldn't be happier! First the entire staff here are terrific, and truly care about you, and your pet(s)! Dr. Pursley is a love, and is so gentile and caring with our Morkie puppies, which as a first time puppy mommy is huge! Any time we go in, the staff always asks about the puppies by name, and remembers the likes, dislikes, and sensitivities, not only of them, but of us puppy parents too! I would recommend this place to anyone!! Read Less

Wonderful animal hospital! I took my rabbit there for an exam, and Dr. Hsu was very nice and patient. All of the staff there are super welcoming, it puts you at ease immediately. I don't plan on taking my bunny anywhere else for vet visits! Read Less

All of the staff here are very friendly and helpful. Each of the doctors are knowledgeable and truly care about your pets and want what is best for them.  I appreciate having all my pets' care options and costs explained to me in terms I can understand and not getting pressured or shamed into my decision. I highly recomend Northwood Animal Hospital! Read Less

Their wait times are ridiculous. It's stressful enough for my pets to be surrounded by other animals. They really shouldn't have to do that for such a long time.The people are nice enough, and the vet seemed knowledgeable. Everything was just slow. Read Less

I want to give a big shoutout to Dr Hsu and the staff at the Northwood Animal Hospital.  Long story short, my 10.5 year old Rottweiler was showing signs of slowing down, and after taking her in to see Dr. Hsu at Northwood Animal Hospital, she pointed out lots of things that we would have never noticed but were obviously there.  Two months later, my rott has developed more symptoms and issues, and even though I have not come in to see them, she has returned my phone calls and answered my questions and always remembered my dog and always made us feel like she really cared.  I will continue to bring my pets to this hospital.  Thank you Dr Hsu! Read Less

We LOVE Dr. Pursley! We first started coming here when our two Mountain Mastiffs were 4 months old, and Dr. Pursley has been amazing with us and our babies. They are now almost 8-years-old (yes, this review is LONG overdue), and we trust her with their health. Since they are large breed dogs, we have had health concerns regarding their joints, cancer, thyroid, allergies, and ear infections. She has been helpful in making sure that they get the care they need, but also makes sure that we have the information we need to make the right financial decisions for our 'fur' family and family as a whole (we have 3 human kids too). We feel blessed that she has been in our lives these last 8 years. If you are looking for a vet for your new fur babies, or need a trust worthy vet for your veteran pet, we highly recommend Dr. Pursley to be your trusted 'fur' doctor. With regard to th staff and scheduling, they are extremely friendly and easy to work with. Most of the time we go in, we have 2-3 kids with us, plus 1-2 animals. They are always friendly, even when my son is climbing on the dogfood [or peeing on a tree outside...not just for animals :)]. We are thankful to have such a wonderful office that is located near out house that is trustworthy! Thank you!!! Read Less

Staff was friendly, inviting, understanding and very informative.  I didn't leave the hospital more confused and distraught then I already was.  They put me and my dog at ease.  Dr Hsu is the best.  She spent as much time with me as I needed and I did not feel rushed.  More importantly my dog Lady was very comfortable with her.  I will continue to bring my dog here and will recommend family and friends!  The facility is clean, the hours are convenient and they offer a wide variety of services and have a great membership plan.  Thank you Northwood Animal Hospital! Read Less

We have been coming to Northwood Animal Hospital for over 25 years. We can't think of going to any other animal hospital. We feel grateful that we found them. We've been through a lot.     The care starts when we walk through the door. The behind the counter staff is very friendly, curious, and helpful. Progressing into the examination room, the internal staff is pleasant, efficient, kind, and friendly as well. We do not worry about handing over one our beloved pets to any of the staff.     We can't say enough about the vet staff: Dr. Gayle Roberts, Dr. Hanna Chi-Shan, and Dr. Jennifer Pursley. This is dedicated and competent group of doctors.     Through the years, we have lost many of our cherished animals. The kindness and understanding was greatly appreciated. This hospital offers numerous prescription dog foods and cat foods. There hypoallergenic dog biscuits are a special treat for our gang. We have a cat on the prescription fat cat diet. It seems to help curb her carbs. The dogs eat JD dry and wet for joints, ID dry and wet for sensitive tummies.     With a dog with a neck issue, and another with arthritic hips and lower back, we have used the cold laser and acupuncture to help them stay comfortable.     We highly recommend Northwood Animal Hospital for anyone's valuable family member. Read Less

DO NOT BRING EXOTIC PETS/RABBITS HERE! They advertise that they have experience treating rabbits, but could not treat my rabbit for a very common problem! My rabbit had GI stasis, very easily treated with meds. The vet would not prescribe the regular prescription for stasis as she was worried that he had swallowed a foriegn body. 2 visits and $800.00 later, they told me to let him die!!Fortunately, i sought a second opinion (thank you ALL CREATURES COTTAGE in costa mesa!!) My little bunny recieved the appropriate treatment (one simple prescription) and was fine within hours. And the office visit to the second place, All Creatures Cottage, was only $80.00.This place price gouges and delivered terrible care!!DO NOT TAKE YOUR BELOVED PETS HERE! Read Less

My daughter's Rat became very ill, I really didn't think she was going to make it. Thankfully we took our little Sparky to Northwood Animal Hospital and she pulled through after one day in their care. I am so glad Dr. Roberts and the technicians were able to save her life. Thank you all so much!!! Read Less

I have taken our kitties to Northwood for over 25 plus years and wouldn't think of going to any other animal hospital. The doctors are so caring and knowledgeable. The staff is personable and very helpful. Sharon Van Horik Read Less

Saved our dog! Our beagle-mix dog injured his back jumping off the bed, but the injury wasn't obvious because he seemed normal at the time. In the days following the jump off the bed, he started getting diarrhea, walking slowly--just being less active, even to the point of not eating to where his weight dropped from 35lbs to 30 lbs. We took him to one vet who did a some test, full blood work, then other tests, cause we were thinking; the problem was just that he had an upset stomach or internal infection. After a week of not finding out what was wrong with him, I called Northwood Animal Hospital and explained all this to them. The assistant listened to everything we explained, and said that she had one opening in just 30 min so we took our dog to them as we lived 15 min away. The technician listened then the doctor Gayle Roberts listened to everything that I explained, they requested all the previous tests from the other vet, and then Dr. Roberts studied the previous vets test notes for about 10 min, reading silently...she then asked about our comments in the other vets notes about our dog jumping off of the bed. She then did some reflex tests on his back feet and said that she thought he had a back injury. The injury was not easy to spot as our dog had been tested for injury by the other vet when we mentioned him jumping off the bed...Dr. Roberts prescribed an anti-inflammatory to reduce the swelling in his spine. About an hour and a half later after giving the medication, our dog was laying on the bed almost with a smile on his face...wagging his tail. A few hours later in the day, he came into the kitchen looking for food! He ate normally for the first time in about a week! He looked at me wagging his tail walking around the apartment almost as if he was telling me thank you....thank Dr. Roberts for helping return our dog back to his normal happy self! Seriously, a ton of gratitude, awesome job! Read Less

Dr. Roberts saved our dog!Our beagle-mix dog injured his back jumping off the bed, but the injury wasn't obvious because he seemed normal at the time. In the days following the jump off the bed, he started getting diarrhea, walking slowly--just being less active, even to the point of not eating to where his weight dropped from 35lbs to 30 lbs.We took him to one vet who did a some test, full blood work, then other tests, cause we were thinking; the problem was just that he had an upset stomach or internal infection.After a week of not finding out what was wrong with him, I called Northwood Animal Hospital and explained all this to them. The assistant listened to everything we explained, and said that she had one opening in just 30 min so we took our dog to them as we lived 15 min away.The vet technician listened before seeing the doctor, and the doctor Gayle Roberts listened to everything that I explained, they then requested all the previous tests from the other vet, and then Dr. Roberts studied the previous vets test notes for about 10 min, reading silently...she then asked about our comments in the other vets notes about our dog jumping off of the bed. She then did some reflex tests on his back feet and said that she thought he had a back injury.The injury was not easy to spot as our dog had been tested for injury by the other vet when we mentioned him jumping off the bed...Dr. Roberts prescribed an anti-inflammatory to reduce the swelling in his spine.About an hour and a half later after giving the medication, our dog was laying on the bed almost with a smile on his face...wagging his tail.  A few hours later in the day, he came into the kitchen looking for food!He ate normally for the first time in about a week!He looked at me wagging his tail walking around the apartment almost as if he was telling me thank you--thank Dr. Roberts for helping return our dog back to his normal happy self!Seriously, a ton of gratitude, awesome job! Read Less

I honestly did not expect this much of satisfaction from a small local clinic. I used to take my pets to Pet Smart and it was great too, but I decided to switch to Northwood Animal Hospital because it's very close to my home and I am very glad to did this. The customer service I received was perfect and the price I paid was really fair. I am so happy to have them in neighborhood and hardly recommend them to all of my neighbors and friends.Read Less

As a volunteer for Bunny Bunch, I have taken numerous rabbits to be spayed and neutered at Northwood Animal Hospital and learned Dr. Roberts is a trusted rabbit vet. I also bring my own pet bunnies and have always received topnotch care for my beloved fur babies.About a year ago, I took my dog Lulu to be checked for a lump on her tummy. It turned out to be cancerous and Dr. Roberts performed the surgery. Lulu recovered incredibly quick since Dr. Roberts is an amazing surgeon. All the vets and staff are friendly and actually care about your pets (family members). Read Less

The best! If you love your dogs as much as me and my husband do this is the place. Switched from another animal hopspital and am so happy! They are so compassionate and there fees are always less then I was use to paying. Highest rating I could give is a 5 star but they are truly 10 star! Read Less

AHI vets and staff are the best. Our cats get wonderful care for a long healthy life, and the vets always take the time to answer all our questions and provide advice on any behavioral issues that may come up. We've brought our pets to Dr. Baumann and Dr. Lai for almost ten years, they've seen us through the pain of losing beloved senior pets, and the joy of adopting shelter kitties to complete our family. This is a state-of-the-art family vet hospital, with the most loving and caring vets and staff. Read Less

I have been going to this veterinary hospital since 1987 (maybe it was early 1988)! I have been there with Zinfandel ? a yellow female lab who lived to be almost 16, Zeta ? a black female lab who lived to be almost 15, Zoe ? a chocolate female lab who lived to be almost 14. I now patronize them with Zuleka, an eight-year-old yellow female lab, Zacary, a seven-year-old black male lab, and Zenya, a four-year-old chocolate female lab. I've also had various visiting dogs who've been treated as necessary by Drs. Roberts and Fife. This veterinary hospital is absolutely great. The vets truly care about your animals, and provide you with and explain all the options. They're open to alternative therapies, which I really appreciate. They also have great staff who are extremely helpful. I can't say enough about how great the whole experience is of going to Northwood Animal Hospital. My dogs have always loved it there too ;-) that is, they're not afraid or apprehensive when we get there. Check them out ... and tell them I sent you ;-) Read Less

I needed to find a new vet in the area. Of course, I spent a ton of time looking at reviews and calling around. What caught my immediate attention was how thorough the receptionist was. She really seemed to know her stuff. I also like that they're open on Sundays which is a huge plus since I'm always working. The vet seemed very caring and spent a ton of time with us. I thought that my dog needed to have 3 vaccines since I received a reminder in the mail from my last vet. It turned out that he only needed one vaccine. I was so happy that he didn't need to get 3 and it saved me over $30! Finally, a compassionate vet who isn't thinking about the money first. Read Less

My little chihuahua was very ill and in pain. I took him to this animal hospital, eventually seen by both vets, and he was completely misdiagnosed, under-medicated, and medical advise incorrect by staff as well. For months he suffered, literally crying out in pain. His symptoms worsened. Bloody diarrhea and blood in mouth. It was horrifying. Tests were taken, but they were misread, as I found out later by taking him to several other vets. I stood vigil night after night, watching over him, soothing him, knowing something was wrong that they were missing. And, thank God I was right, and he is alive today to share this e-mail with you. His signs and symptoms showed that he had worms. The vets never even suggested that this could be a cause. Fecals were fine. However, I have been a dog owner all my life, and not once has a fecal actually shown parasites when parasites were present. Vet 101. It doesn't hurt the animal to rule out parasites out by giving medication for deworming, especially since his signs and symptoms were indicative of worms. In the meantime, he suffered greatly until he got pancreatitis and intractable irritable bowel disease. I didn't realize that the dosage of medication that would have prevented him from suffering was so low that it helped him not. It looked the same as other vets have given me when he had diarrhea. He nearly died a couple of times, and actually, I was even thinking that he could not take the pain any longer, and that I would have to put him to sleep. I called several times. I talked to the doctors repeatedly. Kept taking him in. A vet called me who had never even seen him when I placed an urgent call--he was bleeding out of his mouth and bottom, weak, crying, whimpering. Under their care, he had became worse and worse. After that, I took him to six vets, with little help, save one. Finally, a new friend recommended a new vet to me. I took my dog's records in. He diagnosed him promptly. Spent hours with me on the phone and in person. Contradicted what those vets had diagnosed, showed me on the x-rays what they had missed completely. He helped me save his life. My dog will be on meds for the rest of his life because of the misdiagnosis, for the worms and direct lack of care affected his internal organs. So not only did I pay a small fortune for his care there, I am paying out of my pocket monthly now. I spoke with the vet about receiving my money back for lack of proper diligence so that the money I gave them could go to his present and current care. I told her that I was not angry, to accept this experience as lesson learned next time a dog of his age comes in with those symptoms, they will know what to do. This could save another animal's life! However, our conversation was dismissed. I did not receive any further acknowledgment. I had his records sent to my new vet, and his records were conveniently handwritten very neatly, using the words I had used after talking to the vet. I believe they were altered to protect themselves. I cannot prove this point, but it is my belief, I am sad to say. It is sad that people cannot express their mistakes. People make mistakes all the time. I was hoping our conversation would lead to more knowledge for them--and for me--to make them better healers. Not the case here. I hugely recommend you see another vet. You can contact me anytime so that you can speak to the vet that helped me save his life. In the meantime, be well. By the way, the vet that saved his life is Dr. Kavanaugh at Saddleback vet clinic in Tustin. He is awesome. Thank you, Dr. Kananaugh. Read Less