Kingsburg Veterinary is now located in a brand spanking new building. It's a lovely facility and a far cry from the cramped old office they had for many years (right next door, although I hear they ar... Read More
Kingsburg Veterinary is now located in a brand spanking new building. It's a lovely facility and a far cry from the cramped old office they had for many years (right next door, although I hear they are going to tear the old one down). The reception area is aesthetically pleasing with high ceilings and lots of natural light. My most recent encounter was as a result of one of our cats getting an abscess on his cheek. We called for an appointment and arrived on time. Still had to wait longer than I would like. Cats are not real patient critters. While waiting, the noise level in the reception area was truly disturbing. Animals barking and meowing, phones ringing almost continually (at a much higher volume than would seem necessary). The concrete, glass and steel construction of this modern facility has a tendency to create echoes and magnify noise. That's a shame, because otherwise, it's a fabulous place.Because the noise level was so high, and because the front desk people were still sorting things out, it was somewhat difficult to deal with the front desk. First one person would seem to be dealing with me, and then another. But they were mostly courteous and trying hard. Once in the exam room, the tech and both vets we saw over the course of two trips in were kind and competent.I've been involved in a new public facility establishment, and because we found that with people conversing at normal levels, the echoes and reverberations, significantly affected the experience of being there in a very negative way, we ended up spending about $30,000 for sound deadening remediation. It made a huge difference, and I would strongly recommend that KVC look into that technology. The people who work there, the people who come in with patients, and the patients themselves, would greatly appreciate it. I guarantee it. Read Less