I want to Thank Dr. LORBER and his staff for helping my Cat and I after I thought he might have swallowed a sewing pin. I am a senior on a limited income. They worked with me and was also given a 10% seniot discount, which is greatly aporecited. My cat didn't swallow the pin and all is well. I want to Thank the Dr and staff for their understanding and compassion. Prices to me seem reasonable. Thank you all once again. Read Less

Took my 9 year old dog in to get checked out and get all her shots and they were very friendly. The vet explained things very well and the place was nice and clean. The receptionist was very friendly as well. The only reason I'm giving it a 4 star and not 5 is because they take your dog back to some other room when they do anything with them. I'm used to being able to hold my pet while they are getting shots to ease the stress of a new place and the pain of shots so that I didn't really care for. All in all, I will be coming back. Read Less

This Vet! I cannot sing his praises enough! We are a military family and in all the states we have lived in, I have had a terrible time finding a Vet like the one back home. Dr. Dowell not only cares for my baby as much as I do, but also respects me as a source of information on my 14 year old cat and not just a wallet. I expected that moving to a city full of dogs would provide me with plenty of options for quality Vetrinarians, but wow San Diego... Luckily I was referred to Dr. Dowell by a friend and I owe her so much! Finding this place lifted so much stress off my sholders. Everyone there is so nice, I highly recommend them! Read Less

Dr. Dowell and his staff @ Helix Pet Hospital are absolutely the BEST In San Diego County! Dr. Dowell is extremely knowledgeable and and up to date in the latest technologies in your pets care and needs. From prevenative healthcare to surgeries and beyond you can't find a better or more caring veterinarian than Dr. Dowell. He's wonderful at thoroughly explaining in detail any given situation to you and taking his time to make sure you fully understand whatever is going on with your loving pet. He's very loving and caring with your pet and he treats them as if they were his own. I have three Labrador Retrievers and all three of my babies absolutely adore Dr. Dowell. They never get nervous going to see Dr Dowell, as a matter of fact they look forward to see him and his loving staff. I have made many recommendations to friends and family to Helix Pet Hospital and everyone I have referred to him has thanked me tremendously for helping them find their permanent pets doctor. After just one visit with Helix Pet Hospital you too will feel exactly the same. Thankyou again Helix Pet Hospital for all the wonderful, loving care you have given our fur babies throughout the years, you truly are a God send.Read Less

This Doc really cares. He takes time with my animals and the staff are #1. They are very helpful when you are dealing with a very difficult time. You won't be disappointed with this wonderful caring Vet and his staff. Read Less

I received terrible service. The night before I had taken my three month old puppy to the emergency room, they faxed everything to this vet. The next day I did receive a follow up voicemail. When I arrived at the vets with my dog I was questioned as to why I had not returned their voicemail. I explained my busy situation, not one question was asked about my puppy's visit to the emergency room. When asked what I wanted them to do, I explained that the emergency room didn't know what was wrong with my puppy and I was asked if we wanted the parvo test. I stated that I had called two days before I was told that my puppy had a parvo test and it came back negative on the 30th of July. Immediately a woman came around and told me that wasn't was she said, it was a vaccine, I said no I specifically asked you if the test was negative and you said yes, she began to argue with me. I changed the conversation to ask if the vet would please see if they could find anything wrong with our puppy. They took her and said that they would call me. I explained that I was going in to have a root canal and should be done around four and asked when they were closed. I said I would call and was told that they close at six and would call me and leave a voicemail. When I left the dentist at 4:10, I had two voicemails, one at 2:25 and the other at 4:00, I called the vets office and was told that the doctor wanted to take xrays, do parvo test and a blood test. After hearing the cost, I said last night at the emergency room the doc didn't feel that an xray was needed. I asked the person on the phone I could only afford one and if she could ask the vet which would he prefer the xray or the parvo test. She said I am sure the vet would go with the xray, I asked again, can you please ask the vet. She then began to scold me on the phone about not returning her two voicemails in the afternoon and the one from the morning. I explained that I was having a root canal and them that prior to leaving my puppy and again explained about my busy morning. I asked to speak to the vet, then I was told that he went home for the day and I should of called back when she had called me prior, it was only 4:15. I told her I wanted to just pick up my puppy and go elsewhere. She said okay and hung up on me. When I arrived at the vets, my puppy was handed to me in their towel and dog bed. I was then chased through the lobby by another worker there, saying she wanted their items back, I said this is how she was given to me. She took my puppy and all items back into the back and brought my puppy out in the original towel I brought her in, except the towel was wet. DO NOT GO HERE!!!! Read Less