36 Reviews

Monarch Veterinary Hospital

Laguna Niguel, California
General Info
Monarch Veterinary Hospital is a full-service veterinary hospital offering the very finest veterinary services for your pets. Our leading-edge veterinary care will provide the foundation that will help your pet have a happy, healthy life.
The entire staff of Monarch Veterinary Hospital is committed to providing your pet with special attention combined with professional and technical expertise for all stages of your pet’s life. Our practice is paperless, so all of your pet’s medical records are maintained digitally, including X-rays, ultrasounds, and lab results, so that the information we need is only a few keystrokes away.
We look forward to getting to know you and your pet soon!
Reviews
Oren Mark Atias
15 Feb 2022
REPORT
Hands down "Monarch Veterinary hospital is the best Veterinarians Practice in Orange County" Its not just in the conversation, it is a place where you can expect to have good conversation because the ... Read More
Hands down "Monarch Veterinary hospital is the best Veterinarians Practice in Orange County" Its not just in the conversation, it is a place where you can expect to have good conversation because the staff the veterinary text and assistance and the doctors are all very very friendly, extremely knowledgeable, trustworthy and have absolutely no agendas. no one has tried to sell me cat food or tell me that my cat needed to see a whisperer which I have to say, in today's day and age, is kind of surprising in a good way. Today was my cat's 2nd follow up visit in about 6 weeks to check in on the status of what had been a real problematic yeast infection in his ears, one that had been causing excessive itching and unfortunately scarred canals. I am beating myself up about not getting a second opinion sooner, but I am delighted to see just how much his condition has improved, its gone. Im sincerely thankful for the care Romeo has received. I would like to try and explain one very important reason that this practice differs from other practices. I want to also reiterate just how good the customer service is here everyone here seems to be college educated and very professional, not wasting anyone's time it was absolutely no waiting or delays it's and it's not because there's a lack of clientele they're just very very efficient and I never felt like they didn't take enough time or rush me or anything like that. I think that the staff is very well paid which brings me to the next point which is there was diversity amongst the staff and even though it is a traditional Veterinary practice, certain aspects were cutting edge. Orange County is notorious for being a place where people will seek the latest and greatest health or beauty treatments, right?...whether that means stem cells for their collagen production or IV vitamin drips for their hormone levels, OC has developed a reputation of being a place that offers extensive cutting Edge medical care. there was I felt one example of outside the box thinking which is really what I want from my doctors no matter what their practicing. our knowledge base is constantly changing and growing and the fact that a veterinarian who's been practicing for 40 years knows how to stay current is really impressive. In this case, both Dr. Alcala and Dr. Craft demonstrated to me that their techniques and recommendations were very modern indeed. Dr. Craft knew that a certain medication, which was primarily used for canines, would likely have superior results on my Cat. The recommendation for thosebmedicated ear drops worked so well in fact that was thrilled to see just how quickly my cat's condition improved and to what extent. Now, the Doctors did not necessarily come right out and say that this was primarily a canine medication, because as a new patient they could not be surehow I might react, or frankly whether or not I was an Internet know-it-all... there to question their choices, while reciting back some internet post from the one person who may not have had the same result. Haha. Thank god for this office and the doctor's here and really everywhere that have to put up with people that get their doctorates from the Google School of medicine. I truly appreciated this, because it proves their practice is what continues to teach them what works best and not just a book from 1982 or worse a rep for some pet chemical company... and that's how I know they are genuine at heart, and are both very deserving of both their titles and status. Meow meow meow Thank you Again meow meow. and.. that was from Romeo. Read Less
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Terri McDonald-Hsu
13 Feb 2018
REPORT
Absolutely wonderful to work with the staff and have my full Trust in their medical capabilities. They have gone above and beyond to help my dogs and cats.
Jean Krieger
14 Jan 2018
REPORT
My husband and I utilized Monarch Vets for 13 years until we moved to Portland Oregon in October. We considered Monarch Veterinary Clinic the "PPO" of the dog world. Monarch gave Rug incredible pers... Read More
My husband and I utilized Monarch Vets for 13 years until we moved to Portland Oregon in October. We considered Monarch Veterinary Clinic the "PPO" of the dog world. Monarch gave Rug incredible personal service and they had such a caring demeanor. We may never find another vet who can measure up to Dr. Craft, Noah and the staff. Monarch really took the time to get to know Rug from the time she a puppy up to old age. Monarchs had better medical records on Rug than me and my husband's primary care physicians. I am so thankful that we found Monarch Read Less
Deanna W.
23 Jul 2017
REPORT
GREAT  EXPERIENCE !!! Clean and kind staff! love this place to the moon and back trust no other !!!!  thank you
Phil M.
20 Jul 2017
REPORT
We have taken our dog Duncan, a multipoo, to Dr Kelly Alacala at Monarch Veterinary Hospital for dental surgery as well as several other procedures and always felt that Dr Alcala is compassionate, hon... Read More
We have taken our dog Duncan, a multipoo, to Dr Kelly Alacala at Monarch Veterinary Hospital for dental surgery as well as several other procedures and always felt that Dr Alcala is compassionate, honest, caring and always has our dog's best care as their number one priority.  We can strongly recommend Monarch Veterinary Clinic and Dr Kelly and their team for any animal care.  We live two hours away in Rancho Mirage and still take Duncan to see her for  major issues. Read Less
Dj L.
17 Jul 2017
REPORT
This was our first visit to Monarch.  Dr. Craft came highly recommended.  He wasn't working the day we needed an appointment for our cat, so we saw Dr. Kelly Alcala.  We were very pleased with both th... Read More
This was our first visit to Monarch.  Dr. Craft came highly recommended.  He wasn't working the day we needed an appointment for our cat, so we saw Dr. Kelly Alcala.  We were very pleased with both the office staff and Dr. Alcala.  She spent a generous amount of time with our pet and saved us money by telling us what tests we did and didn't need.  Since our cat was in need of an animal opthalmologist, she went as far as taking photos of her eye and e-mailing them to an opthalmologist she knows for a "free" consultation.  We ended up needing to see a specialist in person, which was going to take months for an appt.  Dr. Alcala called the specialist herself asking if there was any way to get us in earlier, which they did.  She took the extra time and effort, which we really appreciated.  Dr. Alcala also called and left a very detailed voice message with our cats lab results.  The only reason I am giving 4 stars instead of 5 is they are a tad expensive.  But we felt the service out-weighed the cost, so we will go back again. Read Less
A C.
6 Jul 2017
REPORT
We had recently moved to the area and took our pup here since it was recommended by a friend. Receptionist was nice but they tried to push all of this preventative medication (heart worm, flea, tick, ... Read More
We had recently moved to the area and took our pup here since it was recommended by a friend. Receptionist was nice but they tried to push all of this preventative medication (heart worm, flea, tick, etc) and insurance on me telling me I had to sign up within the next week to get a discount. I've never had a vet try to sell me something so bad. I asked for a nail trimming and warned them my pug is difficult to handle when it comes to this. They said no problem but then the vet tech brought him back and said he was unable to cut. The doctor came in and said that it was odd the vet tech had said that, so he personally took him in the back to see what they could do. Like the vet tech, he came back and said they didn't want to stress the dog out  so they weren't going to do it. I've lived in 3 different states in the last couple of years and have never had a vet tell me they couldn't trim my dogs nails. He seemed more interested in telling me about his hockey game than asking questions and getting to know my pup. Read Less
Sally N.
3 Jun 2017
REPORT
We have a 14-year old chocolate lab, and when we first brought her to Dr. Craft six years ago she had allergies that were out of control and she was in chronic pain. Thanks to Dr. Craft, Jordan, Noah ... Read More
We have a 14-year old chocolate lab, and when we first brought her to Dr. Craft six years ago she had allergies that were out of control and she was in chronic pain. Thanks to Dr. Craft, Jordan, Noah and the rest of the amazing team at Monarch, she's stable, comfortable and happy. Read Less
Debby C.
2 Jun 2017
REPORT
The best vet and staff ever!  The service and caring here is so refreshing and so appreciated. They truly love our furry children and it shows in all that they do and say. We place all our trust in th... Read More
The best vet and staff ever!  The service and caring here is so refreshing and so appreciated. They truly love our furry children and it shows in all that they do and say. We place all our trust in their knowledge. Read Less
Blake F.
6 Feb 2017
REPORT
Great experience. Went over and above to help us out. Was 1/2 the price for a surgery from the vet down the road. Staff emailed and called me after hours to make sure I had everything we needed. Will ... Read More
Great experience. Went over and above to help us out. Was 1/2 the price for a surgery from the vet down the road. Staff emailed and called me after hours to make sure I had everything we needed. Will be back as long as we live here! Thank you! Read Less
Nancy Nielsen
21 Jan 2017
REPORT
Dr. Kelly Alcala is the bright star at this practice, especially where felines are concerned. When I could get no viable answers as to my cat's condition from the other vets at this practice, Dr Alca... Read More
Dr. Kelly Alcala is the bright star at this practice, especially where felines are concerned. When I could get no viable answers as to my cat's condition from the other vets at this practice, Dr Alcala came through in spades. She stuck with researching my cat's problem, consulted a feline internist, got all the answers and did not hesitate to call me several times during her busy day to discuss all the options. I am so thankful to Dr. Alcala for her perseverance. She was focused and determined to find an answer to my pet's problem. I am most grateful to her. Read Less
Jeffrey Hsu
17 Jan 2017
REPORT
I trust them with my four furry kids.
Annie N.
19 Nov 2016
REPORT
We have never had such loving, personal care for our pets as we have had here!  Dr. Craft, Lisa, Noah, Caran, Samantha, and Jordan have always given us the utmost attention to every pet need we have e... Read More
We have never had such loving, personal care for our pets as we have had here!  Dr. Craft, Lisa, Noah, Caran, Samantha, and Jordan have always given us the utmost attention to every pet need we have ever had.  We just suddenly lost our dear springer, Toby.  Dr. Craft did an amazing job of referring us to the best specialists and then took time to personally call us and share his sorrow with us.  Then they sent us a beautiful plant sending their condolences.  You won't be sorry with this staff.  They make you feel like family. Read Less
catwhisperer05
16 Nov 2016
REPORT
Drs. Craft and Alcala are wonderful! And the staff is great also which is really important. I wouldn't take my cats anywhere else! And I'm very picky!
Crystal Gutierrez
9 Jul 2016
REPORT
Having had pets my whole life, I can say that Monarch Veterinary Clinic and every staff member that works there are the best. They treat my pets the way I do and the way I hope they'll be treated when... Read More
Having had pets my whole life, I can say that Monarch Veterinary Clinic and every staff member that works there are the best. They treat my pets the way I do and the way I hope they'll be treated when not in my care. They all go above and beyond the call of duty. Thank you guys! Read Less
M. E.
9 May 2016
REPORT
We love this place. Dr. Craft and Dr. Alcala are wonderful, as are all of the kind and gentle vet techs and office staff here.  They love our pets and care about them like family.  I think that's what... Read More
We love this place. Dr. Craft and Dr. Alcala are wonderful, as are all of the kind and gentle vet techs and office staff here.  They love our pets and care about them like family.  I think that's what this place feels like for all its lucky customers - we trust them. Read Less
Kimberly Timber
20 Apr 2016
REPORT
Amazing hospital. All the staff gives so much. Thank you all for getting me through such a difficult time. Receiving love in the face of loss makes it all so much more bearable.
Blanca Dispenza
27 Mar 2016
REPORT
Dr. Craft is the kindest and most compassionate vet that I have ever come across. I have a chow that is afraid of her own shadow (rescue dog). Dr. Craft sits on the floor of the examination room wit... Read More
Dr. Craft is the kindest and most compassionate vet that I have ever come across. I have a chow that is afraid of her own shadow (rescue dog). Dr. Craft sits on the floor of the examination room with Shasta and talks to her in a low voice. Shasta does not do well with strangers but she "allows" Dr. Craft to examine her and she never flinches. The staff is very professional, kind and absolutely wonderful with fur kids. I can't imagine entrusting Shasta's care to anyone else. Read Less
Michelle R.
9 Mar 2016
REPORT
This review is overdue!  My cat Mooshi and I had been going here for years.  Dr. Craft has always been very on top of her health. Mooshi had kidney disease for the last 10 years of her life and a stro... Read More
This review is overdue!  My cat Mooshi and I had been going here for years.  Dr. Craft has always been very on top of her health. Mooshi had kidney disease for the last 10 years of her life and a stroke at age 15 but under his watchful care she made it to 20 years old last January!  Everyone at this office (shout out to Karen, Jordan, & Noah) is professional and personal. They always treated us like family. Even after I moved to Lake Forest I still made the drive down here. The hardest visit of course was when I had to say goodbye to my sweet little companion of 20 years, but they took care of the cremation and even made a plaque with her paw prints and sent a sweet little ivy plant which now grows in my yard in memory of Mooshi.Thanks you guys!Ever grateful! Read Less
Brian W.
31 Dec 2015
REPORT
Have been here before but not for a few years (no pet for a while). Remembered positive experience so went there with new kitten. She was checked out very well and both staff and Dr. gave good advise ... Read More
Have been here before but not for a few years (no pet for a while). Remembered positive experience so went there with new kitten. She was checked out very well and both staff and Dr. gave good advise and answered my questions. Dr. Craft was efficient, really cared and asked good questions of me too.I was initially recommended to Monarch by a neighbor many years ago. Read Less
Christine N.
4 Nov 2015
REPORT
I can't say enough how much I love the attention to detail and professionalism of Doctor Alcala!  She is just amazing!  Her and Doctor Craft have given my new English Cream Golden Retriever astounding... Read More
I can't say enough how much I love the attention to detail and professionalism of Doctor Alcala!  She is just amazing!  Her and Doctor Craft have given my new English Cream Golden Retriever astounding care.  Got my new little puppy at 8weeks and she must have had a urinary tract infection.  Doctor Alcala and Doctor Craft did the necessary tests in order to get the correct prescription for my puppy!  I did a lot of research for vets before coming here and they are one of the best.  Staff is amazing as well and facility is always clean.  I recommend this veterinary hospital care to everyone!  I have a healthy active puppy who I know is getting the best care when needed! Read Less
Rick Powers
21 Sep 2015
REPORT
We have tried some other vets but when a friend referred us to Dr Craft and Monarch we decided to give this practice a try. Everyone there is caring, friendly & competent. And Dr Craft is fantastic. H... Read More
We have tried some other vets but when a friend referred us to Dr Craft and Monarch we decided to give this practice a try. Everyone there is caring, friendly & competent. And Dr Craft is fantastic. He is such an able vet. Clearly loves animals and treats them with such affection. He is also very open about telling you various things you can do at home to improve your pet's health and general well being. Even though the office is a bit of a drive it's worth it. Highly recommended.Read Less
rick p.
20 Sep 2015
REPORT
We have tried some other vets but when a friend referred us to Dr Craft and Monarch we decided to give this practice a try. Everyone there is caring, friendly & competent. And Dr Craft is fantastic. H... Read More
We have tried some other vets but when a friend referred us to Dr Craft and Monarch we decided to give this practice a try. Everyone there is caring, friendly & competent. And Dr Craft is fantastic. He is such an able vet. Clearly loves animals and treats them with such affection. He is also very open about telling you various things you can do at home to improve your pet's health and general well being. Even though the office is a bit of a drive from where we live it's well worth it. The fact is it's very difficult to find a vet practice that does it this well. Highly recommended. Read Less
Mom O.
25 Aug 2015
REPORT
We were so impressed with the office and the Dr today! Thank you for your compassion and smarts! We feel like our pup is getting the kind of care we had hoped for now! Go here! They are GREAT! Thank y... Read More
We were so impressed with the office and the Dr today! Thank you for your compassion and smarts! We feel like our pup is getting the kind of care we had hoped for now! Go here! They are GREAT! Thank you! Read Less
Marie K.
28 Jul 2015
REPORT
I found this vet hospital on Yelp, and decided to try it out because of the positive reviews. I'm glad I did, and I can say that I see why everyone likes this place. The staff are all very friendly an... Read More
I found this vet hospital on Yelp, and decided to try it out because of the positive reviews. I'm glad I did, and I can say that I see why everyone likes this place. The staff are all very friendly and welcoming, and Dr. Craft has a great pet exam table manner and is thorough, knowledgeable, and is not shy about being straightforward with owners, which is rare to find. I had brought my senior chihuahua in for an exam and bloodwork because of some issues she seemed to be having, and she seemed to be more comfortable in this office than in past vets. Plus, the front office and exam looked and smelled cleaner than most others, without having that kennel smell, mixed with chemical air fresheners like other places. I highly recommend Monarch. Read Less
Beth L.
15 Jul 2015
REPORT
Dr. Craft and his team are fantastic.  They were caring and very professional. My Riley got great care.
Lola L.
26 Apr 2015
REPORT
Thank heavens for Dr. Craft, "the squirrel guy"!I was out camping in Silverado when some people found a skinny baby squirrel shivering and calling for his mother. After a couple hours when she still h... Read More
Thank heavens for Dr. Craft, "the squirrel guy"!I was out camping in Silverado when some people found a skinny baby squirrel shivering and calling for his mother. After a couple hours when she still hadn't showed they believed a hawk had probably gotten her so they swaddled the baby and put him in the corner of a tent. When I found out, the boy watching the baby told me that he thought the squirrel was dead because it was cold and hadn't moved in a long time so I got in a sleeping bag and put the little guy on my chest. It was so heart wrenching and I lost my voice singing to the only tune that seemed to calm the poor little guy.. "The hanging tree" from The Hunger Games. I knew he needed milk but by morning I still hadnt found a Wildlife rescue that would take him and i was starting to get worried! 3 different groups referred me to "The squirrel guy" and when I called, I knew he was a savior! Dr. Craft, you are a blessing! Thank you so much for taking him in! By the time I left they reported the little guy was already drinking milk! Yae! Dr. Craft then told me I could call and get updates and they'd even send me pictures! Wow, what a night I've had! Without Dr. Craft and his awesome team, I don't even know what we would have done! Thank you thank you thank you!!! Read Less
Darrel H.
25 Apr 2015
REPORT
6 months my dog was treated for what he said was many different symptoms.   This hospital got to the problem and found the specific bacterial infection to cure my dog in 7 days.  Unbelievable the 6 mo... Read More
6 months my dog was treated for what he said was many different symptoms.   This hospital got to the problem and found the specific bacterial infection to cure my dog in 7 days.  Unbelievable the 6 months of pain Read Less
Michelle Regnier
2 Feb 2015
REPORT
Dr Craft and his amazing team took amazing care of my cat Mooshi - she made it to the age of 20 even with kidney disease for 10 of those years. I brought her in last month for her final visit to say g... Read More
Dr Craft and his amazing team took amazing care of my cat Mooshi - she made it to the age of 20 even with kidney disease for 10 of those years. I brought her in last month for her final visit to say goodbye and the compassion and care we had was exactly what we needed. Thank you all for everything... Read Less
Ruby R.
24 Oct 2014
REPORT
Dr. Kraft take great care of our boxer. He is so kind and experienced that I feel 100% confident in his opinion and recommendations. Based on many years of experience with other vets around the countr... Read More
Dr. Kraft take great care of our boxer. He is so kind and experienced that I feel 100% confident in his opinion and recommendations. Based on many years of experience with other vets around the country, I also think the prices are fair. I highly recommend him. Read Less
Ken Paulson
18 May 2014
REPORT
Back in late 2008, a friend recommended Monarch to me. I had recently adopted two cats and wanted to get them set up with a vet. I have been with Monarch ever since, and I now have five cats, all pa... Read More
Back in late 2008, a friend recommended Monarch to me. I had recently adopted two cats and wanted to get them set up with a vet. I have been with Monarch ever since, and I now have five cats, all patients of Dr. Craft. I have been very pleased with the care that my "kitties" have received. Dr. Craft and the entire staff are all very knowledgeable, friendly and professional. They always take the time to fully explain to me whatever they are doing, and to "love on" the patient. In addition, the facility is always spotless and the charges are very reasonable. I highly recommend Monarch. I think you will be very pleased.Read Less
Shari Muelchi
15 May 2014
REPORT
Dr Craft and his team of caring assistants have taken care of our animals for over 11 years. Dr Craft is compassionate and the best diagnostician I have ever come across in a Vet and I have had many ... Read More
Dr Craft and his team of caring assistants have taken care of our animals for over 11 years. Dr Craft is compassionate and the best diagnostician I have ever come across in a Vet and I have had many since animals have been in our lives for over 50 years. We trust Dr and his team and know our "children" are in the best hands. You don't find that everywhere. Read Less
Elisa Merrell
14 May 2014
REPORT
My beloved pets have been with Dr. Craft and his amazing staff since 2003, and the experience has been excellent. My dog and 2 cats have had multiple health issues and they have taken such wonderful ... Read More
My beloved pets have been with Dr. Craft and his amazing staff since 2003, and the experience has been excellent. My dog and 2 cats have had multiple health issues and they have taken such wonderful care of them all. I believe I have the only dog who actually wagged her tail and was happy to see everyone at Monarch whenever I brought her in. Sadly she passed away last year, and Dr. Craft and staff treated her with the dignity she deserved in her final days, and the much needed support to my grieving family. The care and compassion is unmatched, and I would recommend Monarch Verterinary Hospital to everyone. Read Less
Kat V.
17 Dec 2013
REPORT
Dr. Craft and his staff took excellent care of my dog when he went in for a deep teeth cleaning. At Monarch they are thorough and attentive to your pet and to the owners as well! Dr. Craft likes to ed... Read More
Dr. Craft and his staff took excellent care of my dog when he went in for a deep teeth cleaning. At Monarch they are thorough and attentive to your pet and to the owners as well! Dr. Craft likes to educate us humans as much as possible on taking care of our fur children; his love and dedication to his job shows.P.S. Shout out to Jordan for trimming my dog's hair like I requested while he was knocked out :-) Read Less
andrea brambilla
8 Nov 2012
REPORT
My cat had loose stools for 5 months. I took him to 3 other vets in the area and they weren't able to help my kitten. Then, a woman at the pet store recommended Dr Craft, at Monarch Vet. He was finall... Read More
My cat had loose stools for 5 months. I took him to 3 other vets in the area and they weren't able to help my kitten. Then, a woman at the pet store recommended Dr Craft, at Monarch Vet. He was finally able to help my kitten, who had his first formed stools the day after I took him there. I ended up taking my other cat there too because she was loosing all her hair. He was able to control her itching and gave me a really good flea medication. She is not itching or over grooming anymore. He is very knowledgeable and passionate about what he does. Prices are very reasonable!!! I highly recommend Monarch Vet. Dr Craft is the best vet ever!! Read Less
rickendor
8 Feb 2012
REPORT
We have known Dr. Kraft for about 25 years and still think he is the best Vet in the world! Over that time period, we have had three black labs that he cared for and all of them lived very, very long... Read More
We have known Dr. Kraft for about 25 years and still think he is the best Vet in the world! Over that time period, we have had three black labs that he cared for and all of them lived very, very long, healthy and happy lives. I attribute that to Dr. Kraft's recommendations on food, vitamin/mineral supplements and his cold pressed oil mixture. They were so healthy and shiny and NEVER had any issues with fleas or skin problems. He taught us to nourish them instead of ""flea dipping"" them. Dr. Kraft took care of all the yearly shots and exams, but was also there for us when one of our babies needed surgery. He always explained everything and took time to answer any and all questions. Through the years, we have recommended him to many other people, some who drove long distances to get there. All were very happy with his care, without exception. During the time he was in Thailand, we were forced to use other vets and although we did finally find one we liked, they never came close to Dr. Kraft. We value his knowledge, experience and true love for animals, above and beyond any other vet in the world. He is truly amazing!Read Less
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(949) 443-1466
31271 Niguel Road
Laguna Niguel California 92677
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Monday
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08:00AM-18:00PM
Tuesday
Tue
08:00AM-18:00PM
Wednesday
Wed
08:00AM-18:00PM
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Friday
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08:00AM-18:00PM
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08:00AM-13:00PM
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Monarch Veterinary Hospital

Laguna Niguel, California
(36)
31271 Niguel Road
Laguna Niguel California 92677
Monarch Veterinary Hospital is a full-service veterinary hospital offering the very finest veterinary services for your pets. Our leading-edge veterinary care will provide the foundation that will help your pet have a happy, healthy life.
The entire staff of Monarch Veterinary Hospital is committed to providing your pet with special attention combined with professional and technical expertise for all stages of your pet’s life. Our practice is paperless, so all of your pet’s medical records are maintained digitally, including X-rays, ultrasounds, and lab results, so that the information we need is only a few keystrokes away.
We look forward to getting to know you and your pet soon!
Monday
08:00AM-18:00PM
Tuesday
08:00AM-18:00PM
Wednesday
08:00AM-18:00PM
Thursday
08:00AM-18:00PM
Friday
08:00AM-18:00PM
Saturday
08:00AM-13:00PM
Oren Mark Atias
15 Feb 2022
REPORT
Hands down "Monarch Veterinary hospital is the best Veterinarians Practice in Orange County" Its not just in the conversation, it is a place where you can expect to have good conversation because the ... Read More
Hands down "Monarch Veterinary hospital is the best Veterinarians Practice in Orange County" Its not just in the conversation, it is a place where you can expect to have good conversation because the staff the veterinary text and assistance and the doctors are all very very friendly, extremely knowledgeable, trustworthy and have absolutely no agendas. no one has tried to sell me cat food or tell me that my cat needed to see a whisperer which I have to say, in today's day and age, is kind of surprising in a good way. Today was my cat's 2nd follow up visit in about 6 weeks to check in on the status of what had been a real problematic yeast infection in his ears, one that had been causing excessive itching and unfortunately scarred canals. I am beating myself up about not getting a second opinion sooner, but I am delighted to see just how much his condition has improved, its gone. Im sincerely thankful for the care Romeo has received. I would like to try and explain one very important reason that this practice differs from other practices. I want to also reiterate just how good the customer service is here everyone here seems to be college educated and very professional, not wasting anyone's time it was absolutely no waiting or delays it's and it's not because there's a lack of clientele they're just very very efficient and I never felt like they didn't take enough time or rush me or anything like that. I think that the staff is very well paid which brings me to the next point which is there was diversity amongst the staff and even though it is a traditional Veterinary practice, certain aspects were cutting edge. Orange County is notorious for being a place where people will seek the latest and greatest health or beauty treatments, right?...whether that means stem cells for their collagen production or IV vitamin drips for their hormone levels, OC has developed a reputation of being a place that offers extensive cutting Edge medical care. there was I felt one example of outside the box thinking which is really what I want from my doctors no matter what their practicing. our knowledge base is constantly changing and growing and the fact that a veterinarian who's been practicing for 40 years knows how to stay current is really impressive. In this case, both Dr. Alcala and Dr. Craft demonstrated to me that their techniques and recommendations were very modern indeed. Dr. Craft knew that a certain medication, which was primarily used for canines, would likely have superior results on my Cat. The recommendation for thosebmedicated ear drops worked so well in fact that was thrilled to see just how quickly my cat's condition improved and to what extent. Now, the Doctors did not necessarily come right out and say that this was primarily a canine medication, because as a new patient they could not be surehow I might react, or frankly whether or not I was an Internet know-it-all... there to question their choices, while reciting back some internet post from the one person who may not have had the same result. Haha. Thank god for this office and the doctor's here and really everywhere that have to put up with people that get their doctorates from the Google School of medicine. I truly appreciated this, because it proves their practice is what continues to teach them what works best and not just a book from 1982 or worse a rep for some pet chemical company... and that's how I know they are genuine at heart, and are both very deserving of both their titles and status. Meow meow meow Thank you Again meow meow. and.. that was from Romeo. Read Less
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Terri McDonald-Hsu
13 Feb 2018
REPORT
Absolutely wonderful to work with the staff and have my full Trust in their medical capabilities. They have gone above and beyond to help my dogs and cats.
Jean Krieger
14 Jan 2018
REPORT
My husband and I utilized Monarch Vets for 13 years until we moved to Portland Oregon in October. We considered Monarch Veterinary Clinic the "PPO" of the dog world. Monarch gave Rug incredible pers... Read More
My husband and I utilized Monarch Vets for 13 years until we moved to Portland Oregon in October. We considered Monarch Veterinary Clinic the "PPO" of the dog world. Monarch gave Rug incredible personal service and they had such a caring demeanor. We may never find another vet who can measure up to Dr. Craft, Noah and the staff. Monarch really took the time to get to know Rug from the time she a puppy up to old age. Monarchs had better medical records on Rug than me and my husband's primary care physicians. I am so thankful that we found Monarch Read Less
Deanna W.
23 Jul 2017
REPORT
GREAT  EXPERIENCE !!! Clean and kind staff! love this place to the moon and back trust no other !!!!  thank you
Phil M.
20 Jul 2017
REPORT
We have taken our dog Duncan, a multipoo, to Dr Kelly Alacala at Monarch Veterinary Hospital for dental surgery as well as several other procedures and always felt that Dr Alcala is compassionate, hon... Read More
We have taken our dog Duncan, a multipoo, to Dr Kelly Alacala at Monarch Veterinary Hospital for dental surgery as well as several other procedures and always felt that Dr Alcala is compassionate, honest, caring and always has our dog's best care as their number one priority.  We can strongly recommend Monarch Veterinary Clinic and Dr Kelly and their team for any animal care.  We live two hours away in Rancho Mirage and still take Duncan to see her for  major issues. Read Less
Dj L.
17 Jul 2017
REPORT
This was our first visit to Monarch.  Dr. Craft came highly recommended.  He wasn't working the day we needed an appointment for our cat, so we saw Dr. Kelly Alcala.  We were very pleased with both th... Read More
This was our first visit to Monarch.  Dr. Craft came highly recommended.  He wasn't working the day we needed an appointment for our cat, so we saw Dr. Kelly Alcala.  We were very pleased with both the office staff and Dr. Alcala.  She spent a generous amount of time with our pet and saved us money by telling us what tests we did and didn't need.  Since our cat was in need of an animal opthalmologist, she went as far as taking photos of her eye and e-mailing them to an opthalmologist she knows for a "free" consultation.  We ended up needing to see a specialist in person, which was going to take months for an appt.  Dr. Alcala called the specialist herself asking if there was any way to get us in earlier, which they did.  She took the extra time and effort, which we really appreciated.  Dr. Alcala also called and left a very detailed voice message with our cats lab results.  The only reason I am giving 4 stars instead of 5 is they are a tad expensive.  But we felt the service out-weighed the cost, so we will go back again. Read Less
A C.
6 Jul 2017
REPORT
We had recently moved to the area and took our pup here since it was recommended by a friend. Receptionist was nice but they tried to push all of this preventative medication (heart worm, flea, tick, ... Read More
We had recently moved to the area and took our pup here since it was recommended by a friend. Receptionist was nice but they tried to push all of this preventative medication (heart worm, flea, tick, etc) and insurance on me telling me I had to sign up within the next week to get a discount. I've never had a vet try to sell me something so bad. I asked for a nail trimming and warned them my pug is difficult to handle when it comes to this. They said no problem but then the vet tech brought him back and said he was unable to cut. The doctor came in and said that it was odd the vet tech had said that, so he personally took him in the back to see what they could do. Like the vet tech, he came back and said they didn't want to stress the dog out  so they weren't going to do it. I've lived in 3 different states in the last couple of years and have never had a vet tell me they couldn't trim my dogs nails. He seemed more interested in telling me about his hockey game than asking questions and getting to know my pup. Read Less
Sally N.
3 Jun 2017
REPORT
We have a 14-year old chocolate lab, and when we first brought her to Dr. Craft six years ago she had allergies that were out of control and she was in chronic pain. Thanks to Dr. Craft, Jordan, Noah ... Read More
We have a 14-year old chocolate lab, and when we first brought her to Dr. Craft six years ago she had allergies that were out of control and she was in chronic pain. Thanks to Dr. Craft, Jordan, Noah and the rest of the amazing team at Monarch, she's stable, comfortable and happy. Read Less
Debby C.
2 Jun 2017
REPORT
The best vet and staff ever!  The service and caring here is so refreshing and so appreciated. They truly love our furry children and it shows in all that they do and say. We place all our trust in th... Read More
The best vet and staff ever!  The service and caring here is so refreshing and so appreciated. They truly love our furry children and it shows in all that they do and say. We place all our trust in their knowledge. Read Less
Blake F.
6 Feb 2017
REPORT
Great experience. Went over and above to help us out. Was 1/2 the price for a surgery from the vet down the road. Staff emailed and called me after hours to make sure I had everything we needed. Will ... Read More
Great experience. Went over and above to help us out. Was 1/2 the price for a surgery from the vet down the road. Staff emailed and called me after hours to make sure I had everything we needed. Will be back as long as we live here! Thank you! Read Less
Nancy Nielsen
21 Jan 2017
REPORT
Dr. Kelly Alcala is the bright star at this practice, especially where felines are concerned. When I could get no viable answers as to my cat's condition from the other vets at this practice, Dr Alca... Read More
Dr. Kelly Alcala is the bright star at this practice, especially where felines are concerned. When I could get no viable answers as to my cat's condition from the other vets at this practice, Dr Alcala came through in spades. She stuck with researching my cat's problem, consulted a feline internist, got all the answers and did not hesitate to call me several times during her busy day to discuss all the options. I am so thankful to Dr. Alcala for her perseverance. She was focused and determined to find an answer to my pet's problem. I am most grateful to her. Read Less
Jeffrey Hsu
17 Jan 2017
REPORT
I trust them with my four furry kids.
Annie N.
19 Nov 2016
REPORT
We have never had such loving, personal care for our pets as we have had here!  Dr. Craft, Lisa, Noah, Caran, Samantha, and Jordan have always given us the utmost attention to every pet need we have e... Read More
We have never had such loving, personal care for our pets as we have had here!  Dr. Craft, Lisa, Noah, Caran, Samantha, and Jordan have always given us the utmost attention to every pet need we have ever had.  We just suddenly lost our dear springer, Toby.  Dr. Craft did an amazing job of referring us to the best specialists and then took time to personally call us and share his sorrow with us.  Then they sent us a beautiful plant sending their condolences.  You won't be sorry with this staff.  They make you feel like family. Read Less
catwhisperer05
16 Nov 2016
REPORT
Drs. Craft and Alcala are wonderful! And the staff is great also which is really important. I wouldn't take my cats anywhere else! And I'm very picky!
Crystal Gutierrez
9 Jul 2016
REPORT
Having had pets my whole life, I can say that Monarch Veterinary Clinic and every staff member that works there are the best. They treat my pets the way I do and the way I hope they'll be treated when... Read More
Having had pets my whole life, I can say that Monarch Veterinary Clinic and every staff member that works there are the best. They treat my pets the way I do and the way I hope they'll be treated when not in my care. They all go above and beyond the call of duty. Thank you guys! Read Less
M. E.
9 May 2016
REPORT
We love this place. Dr. Craft and Dr. Alcala are wonderful, as are all of the kind and gentle vet techs and office staff here.  They love our pets and care about them like family.  I think that's what... Read More
We love this place. Dr. Craft and Dr. Alcala are wonderful, as are all of the kind and gentle vet techs and office staff here.  They love our pets and care about them like family.  I think that's what this place feels like for all its lucky customers - we trust them. Read Less
Kimberly Timber
20 Apr 2016
REPORT
Amazing hospital. All the staff gives so much. Thank you all for getting me through such a difficult time. Receiving love in the face of loss makes it all so much more bearable.
Blanca Dispenza
27 Mar 2016
REPORT
Dr. Craft is the kindest and most compassionate vet that I have ever come across. I have a chow that is afraid of her own shadow (rescue dog). Dr. Craft sits on the floor of the examination room wit... Read More
Dr. Craft is the kindest and most compassionate vet that I have ever come across. I have a chow that is afraid of her own shadow (rescue dog). Dr. Craft sits on the floor of the examination room with Shasta and talks to her in a low voice. Shasta does not do well with strangers but she "allows" Dr. Craft to examine her and she never flinches. The staff is very professional, kind and absolutely wonderful with fur kids. I can't imagine entrusting Shasta's care to anyone else. Read Less
Michelle R.
9 Mar 2016
REPORT
This review is overdue!  My cat Mooshi and I had been going here for years.  Dr. Craft has always been very on top of her health. Mooshi had kidney disease for the last 10 years of her life and a stro... Read More
This review is overdue!  My cat Mooshi and I had been going here for years.  Dr. Craft has always been very on top of her health. Mooshi had kidney disease for the last 10 years of her life and a stroke at age 15 but under his watchful care she made it to 20 years old last January!  Everyone at this office (shout out to Karen, Jordan, & Noah) is professional and personal. They always treated us like family. Even after I moved to Lake Forest I still made the drive down here. The hardest visit of course was when I had to say goodbye to my sweet little companion of 20 years, but they took care of the cremation and even made a plaque with her paw prints and sent a sweet little ivy plant which now grows in my yard in memory of Mooshi.Thanks you guys!Ever grateful! Read Less
Brian W.
31 Dec 2015
REPORT
Have been here before but not for a few years (no pet for a while). Remembered positive experience so went there with new kitten. She was checked out very well and both staff and Dr. gave good advise ... Read More
Have been here before but not for a few years (no pet for a while). Remembered positive experience so went there with new kitten. She was checked out very well and both staff and Dr. gave good advise and answered my questions. Dr. Craft was efficient, really cared and asked good questions of me too.I was initially recommended to Monarch by a neighbor many years ago. Read Less
Christine N.
4 Nov 2015
REPORT
I can't say enough how much I love the attention to detail and professionalism of Doctor Alcala!  She is just amazing!  Her and Doctor Craft have given my new English Cream Golden Retriever astounding... Read More
I can't say enough how much I love the attention to detail and professionalism of Doctor Alcala!  She is just amazing!  Her and Doctor Craft have given my new English Cream Golden Retriever astounding care.  Got my new little puppy at 8weeks and she must have had a urinary tract infection.  Doctor Alcala and Doctor Craft did the necessary tests in order to get the correct prescription for my puppy!  I did a lot of research for vets before coming here and they are one of the best.  Staff is amazing as well and facility is always clean.  I recommend this veterinary hospital care to everyone!  I have a healthy active puppy who I know is getting the best care when needed! Read Less
Rick Powers
21 Sep 2015
REPORT
We have tried some other vets but when a friend referred us to Dr Craft and Monarch we decided to give this practice a try. Everyone there is caring, friendly & competent. And Dr Craft is fantastic. H... Read More
We have tried some other vets but when a friend referred us to Dr Craft and Monarch we decided to give this practice a try. Everyone there is caring, friendly & competent. And Dr Craft is fantastic. He is such an able vet. Clearly loves animals and treats them with such affection. He is also very open about telling you various things you can do at home to improve your pet's health and general well being. Even though the office is a bit of a drive it's worth it. Highly recommended.Read Less
rick p.
20 Sep 2015
REPORT
We have tried some other vets but when a friend referred us to Dr Craft and Monarch we decided to give this practice a try. Everyone there is caring, friendly & competent. And Dr Craft is fantastic. H... Read More
We have tried some other vets but when a friend referred us to Dr Craft and Monarch we decided to give this practice a try. Everyone there is caring, friendly & competent. And Dr Craft is fantastic. He is such an able vet. Clearly loves animals and treats them with such affection. He is also very open about telling you various things you can do at home to improve your pet's health and general well being. Even though the office is a bit of a drive from where we live it's well worth it. The fact is it's very difficult to find a vet practice that does it this well. Highly recommended. Read Less
Mom O.
25 Aug 2015
REPORT
We were so impressed with the office and the Dr today! Thank you for your compassion and smarts! We feel like our pup is getting the kind of care we had hoped for now! Go here! They are GREAT! Thank y... Read More
We were so impressed with the office and the Dr today! Thank you for your compassion and smarts! We feel like our pup is getting the kind of care we had hoped for now! Go here! They are GREAT! Thank you! Read Less
Marie K.
28 Jul 2015
REPORT
I found this vet hospital on Yelp, and decided to try it out because of the positive reviews. I'm glad I did, and I can say that I see why everyone likes this place. The staff are all very friendly an... Read More
I found this vet hospital on Yelp, and decided to try it out because of the positive reviews. I'm glad I did, and I can say that I see why everyone likes this place. The staff are all very friendly and welcoming, and Dr. Craft has a great pet exam table manner and is thorough, knowledgeable, and is not shy about being straightforward with owners, which is rare to find. I had brought my senior chihuahua in for an exam and bloodwork because of some issues she seemed to be having, and she seemed to be more comfortable in this office than in past vets. Plus, the front office and exam looked and smelled cleaner than most others, without having that kennel smell, mixed with chemical air fresheners like other places. I highly recommend Monarch. Read Less
Beth L.
15 Jul 2015
REPORT
Dr. Craft and his team are fantastic.  They were caring and very professional. My Riley got great care.
Lola L.
26 Apr 2015
REPORT
Thank heavens for Dr. Craft, "the squirrel guy"!I was out camping in Silverado when some people found a skinny baby squirrel shivering and calling for his mother. After a couple hours when she still h... Read More
Thank heavens for Dr. Craft, "the squirrel guy"!I was out camping in Silverado when some people found a skinny baby squirrel shivering and calling for his mother. After a couple hours when she still hadn't showed they believed a hawk had probably gotten her so they swaddled the baby and put him in the corner of a tent. When I found out, the boy watching the baby told me that he thought the squirrel was dead because it was cold and hadn't moved in a long time so I got in a sleeping bag and put the little guy on my chest. It was so heart wrenching and I lost my voice singing to the only tune that seemed to calm the poor little guy.. "The hanging tree" from The Hunger Games. I knew he needed milk but by morning I still hadnt found a Wildlife rescue that would take him and i was starting to get worried! 3 different groups referred me to "The squirrel guy" and when I called, I knew he was a savior! Dr. Craft, you are a blessing! Thank you so much for taking him in! By the time I left they reported the little guy was already drinking milk! Yae! Dr. Craft then told me I could call and get updates and they'd even send me pictures! Wow, what a night I've had! Without Dr. Craft and his awesome team, I don't even know what we would have done! Thank you thank you thank you!!! Read Less
Darrel H.
25 Apr 2015
REPORT
6 months my dog was treated for what he said was many different symptoms.   This hospital got to the problem and found the specific bacterial infection to cure my dog in 7 days.  Unbelievable the 6 mo... Read More
6 months my dog was treated for what he said was many different symptoms.   This hospital got to the problem and found the specific bacterial infection to cure my dog in 7 days.  Unbelievable the 6 months of pain Read Less
Michelle Regnier
2 Feb 2015
REPORT
Dr Craft and his amazing team took amazing care of my cat Mooshi - she made it to the age of 20 even with kidney disease for 10 of those years. I brought her in last month for her final visit to say g... Read More
Dr Craft and his amazing team took amazing care of my cat Mooshi - she made it to the age of 20 even with kidney disease for 10 of those years. I brought her in last month for her final visit to say goodbye and the compassion and care we had was exactly what we needed. Thank you all for everything... Read Less
Ruby R.
24 Oct 2014
REPORT
Dr. Kraft take great care of our boxer. He is so kind and experienced that I feel 100% confident in his opinion and recommendations. Based on many years of experience with other vets around the countr... Read More
Dr. Kraft take great care of our boxer. He is so kind and experienced that I feel 100% confident in his opinion and recommendations. Based on many years of experience with other vets around the country, I also think the prices are fair. I highly recommend him. Read Less
Ken Paulson
18 May 2014
REPORT
Back in late 2008, a friend recommended Monarch to me. I had recently adopted two cats and wanted to get them set up with a vet. I have been with Monarch ever since, and I now have five cats, all pa... Read More
Back in late 2008, a friend recommended Monarch to me. I had recently adopted two cats and wanted to get them set up with a vet. I have been with Monarch ever since, and I now have five cats, all patients of Dr. Craft. I have been very pleased with the care that my "kitties" have received. Dr. Craft and the entire staff are all very knowledgeable, friendly and professional. They always take the time to fully explain to me whatever they are doing, and to "love on" the patient. In addition, the facility is always spotless and the charges are very reasonable. I highly recommend Monarch. I think you will be very pleased.Read Less
Shari Muelchi
15 May 2014
REPORT
Dr Craft and his team of caring assistants have taken care of our animals for over 11 years. Dr Craft is compassionate and the best diagnostician I have ever come across in a Vet and I have had many ... Read More
Dr Craft and his team of caring assistants have taken care of our animals for over 11 years. Dr Craft is compassionate and the best diagnostician I have ever come across in a Vet and I have had many since animals have been in our lives for over 50 years. We trust Dr and his team and know our "children" are in the best hands. You don't find that everywhere. Read Less
Elisa Merrell
14 May 2014
REPORT
My beloved pets have been with Dr. Craft and his amazing staff since 2003, and the experience has been excellent. My dog and 2 cats have had multiple health issues and they have taken such wonderful ... Read More
My beloved pets have been with Dr. Craft and his amazing staff since 2003, and the experience has been excellent. My dog and 2 cats have had multiple health issues and they have taken such wonderful care of them all. I believe I have the only dog who actually wagged her tail and was happy to see everyone at Monarch whenever I brought her in. Sadly she passed away last year, and Dr. Craft and staff treated her with the dignity she deserved in her final days, and the much needed support to my grieving family. The care and compassion is unmatched, and I would recommend Monarch Verterinary Hospital to everyone. Read Less
Kat V.
17 Dec 2013
REPORT
Dr. Craft and his staff took excellent care of my dog when he went in for a deep teeth cleaning. At Monarch they are thorough and attentive to your pet and to the owners as well! Dr. Craft likes to ed... Read More
Dr. Craft and his staff took excellent care of my dog when he went in for a deep teeth cleaning. At Monarch they are thorough and attentive to your pet and to the owners as well! Dr. Craft likes to educate us humans as much as possible on taking care of our fur children; his love and dedication to his job shows.P.S. Shout out to Jordan for trimming my dog's hair like I requested while he was knocked out :-) Read Less
andrea brambilla
8 Nov 2012
REPORT
My cat had loose stools for 5 months. I took him to 3 other vets in the area and they weren't able to help my kitten. Then, a woman at the pet store recommended Dr Craft, at Monarch Vet. He was finall... Read More
My cat had loose stools for 5 months. I took him to 3 other vets in the area and they weren't able to help my kitten. Then, a woman at the pet store recommended Dr Craft, at Monarch Vet. He was finally able to help my kitten, who had his first formed stools the day after I took him there. I ended up taking my other cat there too because she was loosing all her hair. He was able to control her itching and gave me a really good flea medication. She is not itching or over grooming anymore. He is very knowledgeable and passionate about what he does. Prices are very reasonable!!! I highly recommend Monarch Vet. Dr Craft is the best vet ever!! Read Less
rickendor
8 Feb 2012
REPORT
We have known Dr. Kraft for about 25 years and still think he is the best Vet in the world! Over that time period, we have had three black labs that he cared for and all of them lived very, very long... Read More
We have known Dr. Kraft for about 25 years and still think he is the best Vet in the world! Over that time period, we have had three black labs that he cared for and all of them lived very, very long, healthy and happy lives. I attribute that to Dr. Kraft's recommendations on food, vitamin/mineral supplements and his cold pressed oil mixture. They were so healthy and shiny and NEVER had any issues with fleas or skin problems. He taught us to nourish them instead of ""flea dipping"" them. Dr. Kraft took care of all the yearly shots and exams, but was also there for us when one of our babies needed surgery. He always explained everything and took time to answer any and all questions. Through the years, we have recommended him to many other people, some who drove long distances to get there. All were very happy with his care, without exception. During the time he was in Thailand, we were forced to use other vets and although we did finally find one we liked, they never came close to Dr. Kraft. We value his knowledge, experience and true love for animals, above and beyond any other vet in the world. He is truly amazing!Read Less
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