Nothing but disorder and wanting to run up the bill. The doctor did not listen or communicate to office staff that we only asked how much x-rays would cost, then they told us he ordered them, and refused to give the medication he said he would give my sick cat without us refusing x-rays no one wanted. Steer clear if you like good service. Read Less

Okay, so we went here to get a second opinion thinking that they will have good services for our cat but no. We felt that we were ripped off. Let’s go straight to the point. Here are the reasons why I’m giving them 1 star. 1. It has been 2 WEEKS and we haven’t received any news/result from the URINE MIC test lab they did. Initially, they said it will take 2-5 days for the results but we never got it. What a waste of money. It seems they don’t care at all. 2. Catheter - So we agreed to let them put catheter on our cat since he was a hard time peeing. Turns out they weren’t able to put catheter on him. Take note: the vet that did the procedure her hand was injured so basically she’ll be having a hard time doing it but they still insisted on having him on catheter. The result, they charged us but they didn’t put the catheter on. WHAT A FREAKIN WASTE OF MONEY!! ARE YOU FOR REALS!!!! So we went to another vet and within just a few minutes they were able to put a catheter on my cat. See? We paid double. TSK!!!!!!!!!! 3. We paid for 6 canned food and they forgot to give it to us on that day. Why? Because probably they were in a hurry to closed since it was almost 6pm. I just noticed it when we get home that we actually paid for the food. So we came back the next day to get it. Waste of money. Waste of gas. Waste of time. 4. Why charge us for Professional services when they weren’t able to performed the procedure the first place. 5. Paid $1,200 for ripping us off. We demand refund for the services that was not performed and for the lab test result that was not given to us. Read Less

Very unique care is taken for each person that comes through those doors. I had 2 puppies that needed adoption and the vet herself took them for her self or for hand selection adoption. The staff helps with each and every question posed and has helped me from the very beginning with my last pooch who I sadly had to euthanize at this vet. I was treated with personalised and emotional support and can't thank them enough. Thank you guys for all of your help. ❤ Read Less

We love Smith Veterinary! Moved into the area in 1988 and have been taking all of our fur babies to them ever since. The staff is amazing and always willing to go the extra mile to help out. Sad to say that we recently moved out of the state and we will miss taking our animals there for care. Read Less

This vet's office is wonderful, caring, kind and friendly. They take time with my pets when I come in and make sure they're comfortable, and all my questions or concerns are taken care of. Everyone on the staff is friendly and wonderful with the pets they see. Read Less

They are generally nice, and the rooms and waiting area are clean. The staff is nice, and the doctors are knowledgeable as well. They do seem to push a few extra tests and 'just to be sure' things, but overall they are pretty good. Read Less

The vets here are very kind, Dr. Sarah, in particular.  I am treated respectfully.  Dr.  Sarah had so much compassion and empathy for my challenges in keeping my pets well.  Kathy is so very helpful when my cats have needed an appointment in a hurry.  She makes me feel that my pets are important..:.a very sweet person.  Dr Ghara is reassuring and kind.  This is a vet clinic with competent and caring staff. Read Less

I recently took my 11 year old pal, Annie (a Chihuahua) to get her shots updated and have a medical exam. I was very pleased with the service and surroundings while there. Annie was very comfortable which made me feel good. I highly recommend Smith Veterinary Hospital for those that need good, friendly service for their pets. Read Less

Rude old lady up front. Paid for my rottweiler tails to get cut last year came in today and it was a whopping $238. Place is a rip off and they have become money hungry. I will never go there ever again. Spend your money else where and she didn't give me my military discount again! Took forever an hour and nobody was up there Read Less

I would not trust my "boys" to anyone other than Smith Veterinary Hospital! The Drs. and the staff are the most caring and the kindest! Thank you all so much for all you TLC to my "babies". God bless you all! Read Less

best care anywhere. they have taken care of all my dogs for over 25 years now. I don't trust anyone else 17 year old pit, 17 year old Chihuahua. and some that are no longer with us they all were up in age. Best care anywhere Read Less

I had a problem with a medication they prescribed my cat, which she didn't need, and I was fine with that part.But, the label read expired. I tried to exchange, and got tag teamed, by two rude ladys, at the front desk, talking to me like I am stupid. Wouldn't exchange, or credit to other services, a medication I read expired. I spent $430. Was planning on spending more. They lost a good customer. DON'T USE THIS VET! Read Less

Smith deserves more than 5 stars. They rescued our rescue and made an expensive decision more affordable. We didn't know anything was wrong with a dog we bought from a stranger and Smith worked with us which prevented our dog from being put to sleep. Sophia the Sharpei went from not moving, eating, drinking or pooping at all to running like a new puppy in 48-hours! We are happy with our new puppy and thank the vets at Smith for their service!! Read Less

I have been taking my animals here for the past 20 years. Different vets have come and gone, but I've always gotten good treatment. The staff and vets have always been very friendly and knowledgable. The current vet, Dr. Garha, diagnosed my dog with an ear infection and my cat with an abscess. I knew this going in, but needed the antibiotic treatments. I also paid for blood work for a future dental appointment. The total cost for the treatment was expensive, $575 with the 10% off senior discount. I have found that the price is comparable to most vets that I have been to. I appreciate the good service I receive here and will continue to bring my pets here in the future. Read Less

We have been clients for over 6 years. When we were relocted i needed to find a vet that would take the time to work with 2 rescue dogs, one with special needs. The vets here have been wonderful as well as the entire staff. They are kind, caring and provide comprehensive care. In many ways, they treat us like one of the family and are very grateful. They recently helped us through a difficult time with an aged pet friend and I was thankful we had their emotiinal support Read Less

Excellent Veterinary hospital! The only veterinarian I would use in Lancaster or Palmdale. Honest and reliable. These people care as much about my animal as I do. They understand that these are my children rather than my pets! Been using them for the better part of the last 25 years. Read Less

Smith Veterinary Hospital has been my vet since I moved here in 05. The Doctors & staff have always been great & have gone above & beyond to keep my furry family healthy. They are also very empathetic. -JvM Read Less

Smith Veterinary Hospital is very good, & quite reasonable. Honey, who is 11 months old now, has been coming here since she was 8 weeks old. After being so disappointed with the vet that I took my previous dog to, my neighbor recommended Smith to me. I am so grateful for her suggestion. Read Less

Best Vet in the Valley!!!!! We went to another vet for a year because they were cheaper. The other vet miss a Heart Problem in my dog , We wasted over 2 thousand dollars. Cheaper is just that CHEAPER. Smith's Veterinary is worth every penny I have ever spent there. Thank you for taking such great care of my family members on 4 legs!! Read Less

Smith Vet is a wonderful place. I enjoy the receptionist Kathy the most! I am sad that my favorite doctor left the practice, but I feel this office is one of the most honest places. Just remember you will get what you pay for when it comes to pet services, they're not the cheapest but I wouldn't want that anyway. I like how they give you a free exam if someone mentions your name as a reference. Or if it's your first visit, it's free. Read Less

Smith Veterinary is certainly not what it used to be when the original vets owned it. And, the decline in vet care is apparent. Although the assistants helping out the vet remain first rate, the vets themselves and certainly the women working the front reception desk are not. They are rude, disrespectful, and have no regard for client time waiting on them to get off the phone conducting personal business. They treat you as if they are doing you a favor by treating your pet. I for one, will find another to serve my pets needs. Read Less

I like the way Dr. Flynn works with my older kitty. Today we got bloodwork and she also has an upper respiratory infection. If the blood work is good we will probably have her teeth cleaned and maybe if you pulled.since my kitty is a rescue cat I have no idea about the first 10 years of her life. I do know that now the doctor is very gentle and thorough with her. Thank you Dr. Flynn. Thank you to the people at the front desk and the tech! Read Less

I chose this this place because they were affordable but most importantly, Dr. Flynn was all about pet care an pain management. I knew my little one was in good hands during surgery.  I didn't have to leave her over night but was sent home with extensive instructions on how to care for my pup after surgery. She's at home resting. Thank you to Dr. Flynn and staff ! I would highly recommend this place to my family and friends. Read Less

Love this place!!! Best veterinary business in the AV :) Great place for my two doggies I have been taking them both since they were babies and everyone is always so amazing with them. Thank you for everything. Anything you want done from simply a doggy exam or shots to surgery they will get you and your doggies in and out with the greatest care and customer service don't go anywhere else. Read Less

We have taken our pets to Smith Vet for over 10 years. They are always kind and compassionate. They are great about fitting our pets in and the shot clinic is easy to use. Most importantly, they go above and beyond caring for our pets. I called their office after hours about a puppy getting into some medicine. Their answering service got me in touch with a vet tech and I had instructions from the vet within 15 minutes! If I could get this kind of service from human doctors!A year ago we went through end of life process with our beloved German shepherd. The staff was kind and caring as though it was a member of their own family. They even sent a hand written condolence card.  This place is a class act. Read Less

A few weeks ago my daughter called to tell me our pup got into the pantry and ate the chocolate chips. I went home on break to check on him - she had already got him to vomit and he seemed to be ok so I went back to work. I thought it was lucky he only got into the milk chocolate chips and not my regular baking chips.  When I got home that afternoon, he was looking much worse and I was so worried he wouldn't make it through the night! I rushed him to Smith Vet and they took him right in, even though they were in the process of closing! Dr. Flynn was amazing and very caring - got some medications and fluids into him and SAVED him!  I watched him through the night and took him back in the next morning because he seemed a bit dehydrated. Dr. Garha gave him some more fluids and he pulled through perfectly! Everyone was very caring and helpful - this place is the BEST! I'm so thankful I didn't have to take him to the ER! Read Less

I have used Smith for years now and they are definitely the best vets I've ever visited.  Drs. Flynn and Gara are wonderful, caring vets and have been with me every step of the way through some pretty difficult times. They have always taken excellent care of my dogs and have been honest and open about any and all treatments offered. Please visit their clinic and see for youself... I'm sorry the two "Sheena's" had such a bad experience, but I doubt anyone at Smith's marked their reviews as funny...the staff are too professional and busy taking care of their patients to have time for that.Thanks for the great care for all these years Smith!!!! Read Less

Smith's Vet in Lancaster Ca, MISDIAGNOSED my dog and gave her the WRONG type of medication and now MY DOG IS DYING. They will string you along and milk you for $$$$ without considering your pets life. BUYER BEWARE. I do not think that any of this is funny yet Smith Vet has marked all negative comments made about them as funny. Also creating FAKE positive comments like the one  from the lady in Washington below which is a #FAKE account! Sick twisted people! These are our animals lives this is not a game or a marketing scheme! Read Less

I turned to Smiths for help.  They got their hooks in. My dog had an ear infection.  I bought the meds from them at $53.90.  Entire bill was $108.00.  The ear medicine is not working.  They said bring her in and we will do a re-check for $28.00.  After that they will sell me more meds.  Why didn't they do it right the first time?  Now I ask, since this is their mistake, how about giving me back my money??   I spent $108. the first visit.  Next is another $28.00 and another medication (estimate) $54.00.  Geez, that's another $82.00 at least!!  A combined total for 2 visits of at least $190.00..   Do you see what's going on here?  They also offered a culture to be done the second time, not on the first visit.  LOL. They lead me to believe the ear medicine is all she needed, now they say they didn't know what kind of infection she had. So why not find out first??I didn't know there are different type, I'm not a doctor.   When does it end?    What were they treating her for the first time that they sold me the wrong medicine???I won't go back!! Read Less

I took my cat to Smith's due to an eye infection and over $200 later they prescribed her antibiotics but didn't give me enough to clear it up. I went back and had to pay another $100 for a different antibiotic that didn't work at all. The staff was extremely rude and talked to me and my mother like we were ignorant. They know how much love people have for their animals so they take advantage of that to get all the money out of you that they can. I will never take any of my animals here again. Read Less

I took my 13 year old German Shepherd here today. She's having trouble getting around and isn't friendly with anyone but her "family". The staff and Dr. Guarha were awesome. They minimized the level of stress she had to go through, listened to my experiences, opinions, and ideas about her care, didn't try to take my finances to the cleaners, and they walked me through what treatment they thought best and most importantly WHY they thought it was best. This was my first time at this vet, and I have to say I will definitely return. Read Less

We've been taking our babies here for a few years now. About a year ago we adopted a pit bull from the pound that was in dire need of attention and they fit us in on a Saturday! Patched her right up! Then there is my Jack Russell mix who has sever allergies, all the doctors and staff have been helpful in trying to help me find a solution for him! Read Less

Catherine Talley is a great vet that really loves her patients. If you love your small animals they are safe with her. Her staff know what they're doing and we always have confidence that our babies are getting the best care possible. Read Less