Vca Advanced Veterinary Care Center

They deserve 0 stars. I came in about 10:30pm 6/12/18...Lobby is empty, rooms are empty so I thought, Nice they should be able to see my puppy ASAP... it's now 1:16 a.m. and my puppy STILL HAS NOT BEEN SEEN BY A DOCTOR!! I'm still here, waiting due to their lack of sufficient staff. I went to ask the girl at the front desk about a test they ran on my puppy and she seemed bothered by my question (she was on her PHONE, yeah that's how BUSY they are) and in a snappy voice said... "Well you just have to wait we have OTHER patients" Mind you this place is EMPTY!! So empty you can hear an ant fart. Read Less

Pricey, but worth it. Dr. Elizabeth Yi is the greatest. I took in my tiny cat, Blanche, for severe breathing problems and sneezing blood. She wouldn't eat, play or act like herself. Dr. Yi was very delicate with her while trying to determine what was wrong. After a few days of refusing food she suggested an esophageal feeding tube so as to avoid hepatic lipidosis (and possibly death). While under anesthesia Dr. Yi took the initiative to clean out Blanche's very congested nasal cavity and it made all the difference! After coming home, I had to medicate and tube-feed Blanche the way they showed me, and in the end my happy little maniac Blanche is back to racing around the house, terrorizing the big dog and everyone else, and again, I have Dr. Elizabeth Yi to thank for her tireless care and concern and her two daily updates on my little cat's progress over those first few uncertain days. Bonus: the front staff was 100% GREAT and caring every step of the way, and they even managed to swing me a Care Credit account with a $7200 opening limit. I wish they were affordable enough to be my regular vets! Heaven forbid my pets need emergency vet care again, but if they do, this will be the place. Read Less

I don't write reviews and I'm writing this one with a heavy heart but VCA deserves as good of a review as I can give. I brought my epileptic dog there after a massive seizure and sadly he passed but it wasn't before the great nurses and Dr Yi did everything they could. After he passed I was notified while CPR was still being conducted and they were trying everything for my little guy. It wasn't too be but the professionalism, support, and love they showed will stay with me forever. The people here care about the pets and the owners and it should be commended more than this simple post can. If anyone working there reads this post, thank you and know that you make a difference in lives everyday. Read Less

Thank you VCA for the great customer service. All the employees are nice and professional. They gave my Dog Yoko the love and care she deserves. It's very convenient they are open 24 hours a day. Keep up the good work. Read Less

Very bad! I'm really disappointed. The nurses are big liers. On Friday 05-12-17 I had took my kitten Vet hospital care and they told me my kitten was going to be ok. They really did not charge me alot. The next day one of my friend came to my house and advise me to take her here at VCA Advanced Veterinary Care for my kitten to get cure fast. I took my kitten the next day after and they ask me for my permission on what I wanted them to do. They ask me if I wanted them to do an Emergency exam Radio graphs, X- rays to see what was wrong with my kitten, and Cpr to have my kitten alive. I said yes because I really wanted my kitten to be ok. While they was treating my kitten they had me sitting on a room and a nurse came in to tell me what was wrong with my kitten. Next minute another nurse came in to tell me they discover another disease inside my kitten. Every minute they would tell me they had discovered alot of bad things my kitten had. They told me if I wanted them to keep doing different treatment but they was going to charge me more. I was confused and they was rushing me to make a decision. They ask me if I wanted them to stop treating my kitten or keep going to help cure my kitten. They kept telling me that they had discovered different disease. I know my kitten was sick but I know the doctors lie and say stuff for me to pay more. So I told them to stop and that I was going to take my kitten home and they told me that if I take my kitten home she was going to die. They told me that if I agree if I wanted them to continue they was going to try keep her alive but they was going to charge me more. The First time I went to another vet hospital they told me a different story they told me that my kitten was sick and she was going to be ok and they gave me medication. I am very sad because I had made a decision to put my kitten asleep because I didn't wanted her to go through pain VCA nurses are big liers be careful because they are going to want to trick you Read Less

Sweet , Very caring office staff from the time you walk in the door, throughout the entire experience. I brought in my cat Cameo, who stopped eating and drinking became severely dehydrated, very near death. The Pet Techs were very kind & gentle handling my cat..Dr. Ogle is the best created a treatment plan: IV therapy, vital signs lab work close monitoring and observation,medications antibiotics appetite stimulant all saved Cameo! Thank you Dr. Ogle, thank you Pet Techs, thank you Janelle & Lelani, thank you everybody else that helped me face this crisis of treating Cameo versus putting her to sleep. Keep up the outstanding work and supportive care that you provide pet owners. I recommend the Lawndale CA hospital highly for any pad emergencies. It's a little pricey but emergency care isn't cheap for humans either Read Less

At 6 AM after a long night, I brought my dog in with vomiting and diarrhea symptoms. Ben was on duty along with SDr. Hall and they were both very caring, explained things carefully to me and were so careful with both my dog and me. High marks! Read Less

Took my cat Freetoes 3 nights in a row, poor little girl her vulva is infected and the bacteria is giving the antibiotics a run, she's having a surgical procedure to remove the excess skin flaps in that area, I'm shocked none of the other vets she's been to haven't suggested this procedure ugh, Doctors are great staff is the best. Thanks Darlene Bailey , yes the prices are high but remember that word emergency when you go there Read Less

My terrier mix Charlie was involved in a terrible accident while traveling on Christmas day last year. I was told by multiple vets that Charlie would have to have at least one of his back legs amputated. I had scheduled an appointment with a surgeon at a different location, but when Charlie's bandages and casts came off the night before that appointment we were rushed into VCA. It was there that Charlie and I met Dr. DCG and the wonderful staff at VCA. I can't say enough wonderful things. Charlie was treated like a celebrity there. Each vet I came in contact with truly showed compassion to my little guy. The front desk staff were caring, accommodating and very friendly. Two surgeries later, Charlie is running and jumping like he was prior to his accident all due to the wonderful people at VCA on Hawthorne! Read Less

My beloved Marco (jack russell terrier) was treated for Cancer here. The staff here are wonderful! They are very friendly and compassionate people. They made this very difficult time easier. Marco has now passed, but I will always be thankful to the wonderful care he and I received here! I highly recommend this Veterinary Hospital to anyone that wants to offer their beloved pet the best possible care! Keep up the great work! Many thanks to Dr. Elliott, Dr. Tansey, Melissa and all the wonderful caring people that work here. You guys rock!! You truly are all a class act!Read Less

I simply can't say enough good things about this practice. As a veterinarian, there are certain things I can't do. That is when I turn to AVCC for help. I have referred complicated cases to their phenomenal doctors. But I think what speaks most for them is that the moment something difficult goes wrong with my animals, I jump in the car and take them to Advanced. My newest cat Tidus saw Dr Waterman a few weeks ago in congestive heart failure. Through his prognosis remains grim, under her excellent care he feels fantastic and behaves like a kitten. Dr Waterman was incredibly warm and sensitive with our little man-cat. I hope she is his cardiologist for a long time!! So, so very blessed to have Advanced as a partner in my animals care. Read Less