First off this review has nothing to to with their veterinary skills, but how Dr. Mathews and Greg treated me on a certain day. I used to drive and pick up samples for vet clinics. Just drove past thi... Read More
First off this review has nothing to to with their veterinary skills, but how Dr. Mathews and Greg treated me on a certain day. I used to drive and pick up samples for vet clinics. Just drove past this clinic and it reminded me of that day. I was so angry about this but never said a thing since I respected my company and supervisor. Now that I left the company a long long time ago I can speak my mind. ( I think his name was Greg or Craig. I'll just call him Greg) I had a set route, their clinic was an on call meaning I would only pick up lab work from then when they called in. Oh, I had other random on calls in Tracy also... so no Greg, I wouldn't always be on time like you thought. One day they call in and I drive 45 minutes out to Livermore. I've picked up from them for about 3 months without having problems opening the door. On this particular day the first thing I notice is a sign saying "out for lunch" but it is still mandatory to knock and confirm. I tried opening the door first as I usually did for THREE MONTHS, but it's LOCKED. I knock and wait a minute, no answer. So I walk to my car, grab a tag, walk back to the front door, fill out the tag, stick it on the door to let them know I was there and continue with my route. 30 minutes later into my route dispatch calls and asks me to return. I say sure, thinking they must've forgot, no biggie. Dispatch also says "you are going to go in this time right?" Which was confusing...I turn around and go back 30 minutes. Now I am losing 1 hour. I was kinda expecting a "hey we are sorry about that" type thing, but nope, got the total opposite. I walked in with a pathetic smile and get the wrath of the devil. Now I'm thinking WTF?! Are Greg and Dr. Mathews really putting the blame on me?! Saying the door was never locked. Said they even had a client inside. They even made me open the door in front of them just to make me feel or look stupid? Asked me if the door was sticky lol. She says "how can we accommodate you? How can we make it better for you?" Talking to me as if I was a toddler. Are you serious?! While Dr. Mathews talked her crap Greg had this stupid smirk on his face. So you think I drove out there 45 minutes just to go stick the tag on your damn door and leave?! Or did you think I enjoyed making myself backtrack and lose an hour on a four hour route?! Anyways, maybe you should check your staff Dr. Mathews. Maybe, just maybe one of them accidentally locked it and wasn't man enough to admit? Maybe he stuck that out to lunch sign up hoping to go out for lunch early? Maybe he didn't want anymore clients coming in? You think this could be a reason your door was locked? Just maybe? Maybe he was scared if your raging hormones or menopause symptoms.So yea, a few days later I go in for another pick up and I overhear Greg say "guess who's here on time". You tard, YOU are NOT the only pick up. There is no "on time"!Phew, that off my chest. Excuse my language but screw the both of you. Read Less