Gave a grave diagnosis for my kitten, and sent home with meds, with no instruction, no mention of reactions, only that it would be terminal if the meds didn't work. Once I gave the kitten the meds, she immediately started running around the house foaming at the mouth like an extinguisher. There were blobs of foam like someone was playing with shaving cream. I called them right away and was told to expect that to happen. Some cats react that way. That's it. Thanks for the money, bye. After taking the kitten to a different vet, she was given the correct meds to counter the Arroyo meds, and then the correct meds to battle the allergic reaction that was the initial problem. 2 years later, she's happy and healthy. Just had a check up with a much better Vet, and reminded me I should say something to warn others. Read Less

I had two separate awful experiences after I had already been taking my dog here. I very quickly learned my lesson that this is the only place I trust to take care of my dog. The staff is kind and friendly, patient, extremely knowledgeable, caring, and fair. They are here to help, not rob you blind and their overall attitudes towards everyone they encounter is something that means the world to me. I couldn't possibly give them high enough praise for all they do. Read Less

This is the best vet I had every taken one of my fur babies to. Just recently had to put down my baby girl Parika. I took her in with a tumor on her tummy that she was in a lot of pain with. When going in I had no idea what I was in for...but the vet explained everything amazingly. So after all of what could be done for age and her illness the best thing would to put her down. They gave me all the time I needed before and after with baby girls..they made a plaster paw print for me, sent me a sympathy card and today I get in the mail that a tree will be planted in the Tahoe national forest in memory of my baby girl parika with the arbor foundation.. this is an amazing place and treated me as if I had be a customer there for ever.. I would recommend them 100% Read Less

The people are nice,  the office is nice,  the doctors are good.  I have two complaints:1. The prices are astronomical here..  They charge wayyyyyyyyyyyyy more for everything here than many other vets in Livermore. They have some scam about having to charge you for an office visit just to come in for a vaccine.  2. They asked me if I wanted to prepay for the next few vaccinations my dog was going to need so I could avoid paying their office visit fee so I did it. They never called,  emailed or texted me a reminder to come in for those future vaccines.. I finally think to call and check and they said too much time had passed and that I had to get new initial vaccines.. The booster wouldn't work otherwise...  More $$$ I changed to Adobe vet hospital and I've been very happy with the costs and facility. Read Less

Having to say goodbye to our 16 year old cat Brian was painful, but everyone there was so kind and considerate, it made it easier to bear. The notes of condolence and the expressions of sorrow from everyone meant so much to us. Today I received a card saying they made a donation in his name to plant and register a tree...all I can say is wow...highly recommend this vet clinic and Dr. Kapty. They give you and your pets the best possible care and are so compassionate. Read Less

If I could give zero stars, I would. The worst bedside manner I've ever seen. Took my 12 year old GSD in because he was vomiting and had vertigo. I know problems arise wth older dogs, but without doing a full exam, I was getting quoted $900. I explained that some of the things they wanted to do were done at another vet recently (blood work) and I was aware of and know how to treat some of the things that could be ailing him (ear infections- he's lived with them his how life). I asked if it was an ear infection and if it was, can we just get antibiotics. I'm just not in a financial position to spend $900 at the moment. And having had my dog for 12 years and after two hip surgeries and a gold tooth (crown), I know him pretty well. When I asked for medication only, I was treated very rudely. I asked if I could just pay the office visit because I just want to get my dog home, the lady behind the counter said, "the sooner they leave, the better." I don't feel this is how anyone should be treated, especially someone that comes to you for help. I understand that things need to be "ruled out" when it comes to illnesses and pets, but to treat someone rudely when they tell you $900 is just too much right now, should not be in business. I feel like places like this take advantage of people's vulnerability because we would do almost anything for our pets. Shame on you Arroyo Vet Center. Don't go here unless have the big $$$. Read Less

Found this place on Yelp. I was looking for a new vet as we just moved here. My two dachshunds needed rabies shots so they asked me if I wanted a three year shot. Under their advice, I took it. Well that evening my female had a reaction so I took her to Sage since Arroyo was closed. Cost me $350.00 and then in the morning my male also had a reaction. I took him back to Arroyo and another $350.00. Not a sorry or discount nothing.  I should have known right then to go to another vet.  Just recently I took my dogs back in to see about a teeth cleaning.  The dogs are 9 years old and have a couple of lumps and the vet suggested to have them removed when I had their teeth cleaned.  I get a quote of $3200.00!  I told them that was ridiculous take of the removal of lumps so they knocked it down to $2800.00.  Wow, that's a big help, NOT!  During that visit I had some shots and bought some medication, well the back staff never brought it up to the front staff so I drove home and realized I didn't have it.  I called and told them that I didn't get it and they responded with "oh yeah it's here". No apology, nothing. I had to drive back and pick it up. That was the last time I drove there.  I took my dogs in there about 4 times and only saw the vet once.  Beware! Read Less

The staff is cheerful, knowledgeable, and will go above and beyond to make sure your questions are answered and that you understand your pet's treatment plan. We absolutely love Dr Quintana. She knows her stuff and is warm and caring towards our beloved dog. I recommend Arroyo Vet to anyone looking for a veterinarian- my family, friends, and clients! You can't go wrong here! Read Less

We changed to Arroyo from another place and have been so happy will the care our animals have gotten. We had to have our yellow lab put down on an emergency and all staff we so kind and caring. They had only seen our Chloe one time before, but treated her with the most compassion and kindness. We have since added another dog and two cats to their care. So far I have never had to wait for my appointment time and everyone is friendly and caring. I have to drive much further to their location than my previous vet, but it is so worth the drive. I would highly recommend anyone looking for a veterinarian to look no further. Read Less

Pretty nice place located in a busy shopping center. Right next to safeway!Brought my dog in cause he looked like he was in pain. I was seen right away and I loved how the vet got down on the floor with my pup. She was super comfortable and casual. Got the meds quickly and the whole exam took less than 30 mins. Only thing is that the front desk seems to be set up kinda weirdly. It does not look like a typical veterinary center. took a while for the ladies to stop chatting with each other and tell me what I needed to do. They asked me for my dog's name and then that's it. I didn't know if I should of sat down or if I needed to get my dog on the scale.Overall it was a good experience. Read Less

Hardest part of a pet owners life is having to put your beloved one down. Arroyo Vet made it as comforting as possible with such great compassion and care! Me and my family can't thank you enough for all you did! Read Less

Found this place on yelp and amongst the list of results from my search of Vets within Livermore, Arroyo appeared to be the best place to go. My pup has not been a patient here so this review does not have to do with their veterinary service. However, they have lost a potential patient due to their online appointment request service. I tried to schedule an appointment with the center and they were able to reply stating that my first choice was not available. When I e-mailed back asking for times available on specific days, there were no responses. My advice would be to directly call the should you want to try them out. Sadly for some, online happens to be the most convenient way of booking appointments or corresponding and this place didn't cut it. Read Less

I LOVE going to Arroyo! Especially all the love I receive from the staff. :) Even if they did tell me I'm a little 'fat'. Mommy says I'm her little Chunky Monkey and she loves every ounce of me! :) Read Less

Arroyo Vet Center has a friendly staff who is willing to answers your questions and make sure you understand what they are saying to you. The center is very clean. I like the location. Easy parking too. I feel like the staff really care about what they do and it shows in their interaction with our dogs; Frank and Beans. Thank you Arroyo Vet Center for helping to keep our two Welsh Corgis happy and healthy. Read Less

They saved our cat's life after he ate a long piece of string that became lodged in his esophagus and went all the way through his stomach and intestines. Excellent customer service, communication, and compassion during what was one of the most stressful and sad times in our lives. Highly recommended. Read Less