VCA Loomis Basin Veterinary Clinic
Loomis, California
General Info
Loomis Basin Veterinary Clinic has been providing high quality, comprehensive and compassionate veterinary care, exceptional customer service and a neighborly atmosphere since 1975. Each team member at our full service veterinary hospital considers the well-being of your pet his or her number one priority. We know that your pet depends on you and you can depend on us.
We see regularly scheduled appointments during our normal office hours. To best meet your needs, we are staffed with doctors and veterinary technicians who are available 24 hours a day, every day, all year long. Loomis Basin provides veterinary excellence, day or night. We are conveniently located only one mile from I-80 with easy freeway access.
Our hospital includes 10 exam rooms, 3 full surgery suites, a large critical care treatment area, laboratory and pharmacy facilities, an intensive care unit, an isolation ward, digital radiography, computed tomography (CT) scanning, ultrasound, remote telemetry, and an assortment of runs and cages for hospitalized patient care.
Over the years we have grown and developed additional services to meet and exceed client expectations. We are proud to employ more than 20 General Practitioners and numerous qualified veterinary technicians and support staff to care for your family pet.
In addition to our community practice, we also offer specialty services including board-certified specialists in internal medicine, oncology, cardiology, radiology, behavioral services and surgery that help us to diagnose and treat your beloved pet with an exceptional combination of skill and kindness.
We pride ourselves on being able to provide general care and advanced veterinary medical care under one roof. In addition, if an unexpected health issue arises, our 24–hour emergency service means we are here for you at any time, day or night.
Additionally, we are proud to have been accredited by the American Animal Hospital Association (A.A.H.A) for over 30 years. We are one of the few clinics in the area that is fully accredited by A.A.H.A -- meeting nearly 1,000 stringent requirements and periodic inspections to attain and retain the accreditation ensuring that we provide your pets with the highest quality health care possible.
We look forward to meeting you and being of service to you and your pet.
Team
Jill Aschehoug
Veterinarian
Lauren Ayala
Veterinarian
Andrea Carlomagno
Veterinarian
Cameron Collins
Veterinarian
Daphne Descollonges
Veterinarian
Rick Frey
Veterinarian
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{{staff.staffRole == undefined?'Administrative':staff.staffRole.name}}
{{staff.biography}}
Reviews
Shane
20 Apr 2024
REPORT
I have a 9 year old dog that has Addison disease. She has to take prednisone daily. I tried filing her prednisone at my usual pharmacy and I was told she had to go in for a check up before the next pr...
I have a 9 year old dog that has Addison disease. She has to take prednisone daily. I tried filing her prednisone at my usual pharmacy and I was told she had to go in for a check up before the next prescription could be filled. I was never notified by the pharmacy that I would have to bring my dog in for a check up and was running low on prednisone so l called Loomis basin for a refill to get by until I could bring my dog in. I was never called back. I called back 3 days later and was told the incompetent pharmacist put a note in the chart that the prednisone can't be filled and no one called me to let me know. Now I have 2 pills left and no way to get more. I talked to a manager and after trying to blame me or "legalities" for the issue they caused by not doing there job 2 times. She would not make any attempt to get my dog in to be seen. Said the only thing I could do was to bring my dog in for emergency and I would have to pay the fee. So a incompetent manager made no effort to make things right, a incompetent pharmacist who was a bitch to me on the phone when it was her screw up to begin with never notified me I had to bring my dog in until I had very little prednisone left and the incompetent counter staff can't return calls.
No one cares...
After I get this sorted and get my dogs meds, I'm done with Loomis basin vet! They showed me through there changes over the years that they no longer care about the well being of my animals and just want to cash in on doing half ass care and they get away with it due to the sheer number of patients.
Meadow vista vet will be my primary from now and marqueen will be my go to emergency vet.
Kathy
1 Oct 2022
REPORT
I don’t understand why there are such poor reviews. I have been going here for years. Covid put a damper on things with having to wait in your car and having to wait while they took your animal in, bu...
I don’t understand why there are such poor reviews. I have been going here for years. Covid put a damper on things with having to wait in your car and having to wait while they took your animal in, but that’s over. I also like that they don’t try to screw you out of money for needless tests. I walked out of there today paying $75 to where it could of been over $1,000 with tests that weren’t needed. It’s pricey there like anywhere else for those tests but the doctor listens to you. Asks questions. When my cat is eating, drinking, running around like crazy and no bathroom problems but has a little fat sack in her tummy area I was concerned. Now if that changes like she’s in pain and has other symptoms to bring her back in. But so far that isn’t necessary for me to spend lots of money. I just am and continue to be impressed with this clinic/hospital. And everyone is so nice and always have smiles on their faces. When I first called they had me talk to someone with the symptoms and nothing serious but I still got an appointment within a week. They thought it would be a couple of weeks but when they checked there were a couple of openings on Saturday. It all worked out great. I’m very low income so I have to worry about what I have to spend, and they didn’t charge me like other vets do. And I drove 40 minutes to get there but they are well worth it. I truly recommend them!
Jay
26 Sep 2021
REPORT
Don’t go to LBVC - month long waits, over charge you, won’t provide same medication needed from a month prior “without an appointment” so they can charge you AGAIN and if you can’t wait a month and yo...
Don’t go to LBVC - month long waits, over charge you, won’t provide same medication needed from a month prior “without an appointment” so they can charge you AGAIN and if you can’t wait a month and your dog needs the same antibiotics for their ear they did the month prior… then you need to pay the emergency visit fee 2x as much as normal…
Went here for 30+ years… sad to say Loomis Basin Vet Lost It… they had it but it has BEEN LONG GONE, they were purchased 3 years ago and have never been the same since, they only care about your wallet not your pet 👎🏼👎🏼
Toni
30 Aug 2021
REPORT
This place is your worst nightmare! They tell you one thing over the phone and when you arrive it’s another thing.
You can’t make an appointment for your pet to be seen because they are booked out fo...
This place is your worst nightmare! They tell you one thing over the phone and when you arrive it’s another thing.
You can’t make an appointment for your pet to be seen because they are booked out for 2 months. So if your pet NEEDS to be examined or was bit by a snake or hit by a car or has something stuck in its throat or a nail in its paw……. You BEST go somewhere else!!!! You will be waiting in their parking lot in the Heat (if it’s summer) for Hours!!!!! Not 1 or 2 or 3 but more like 5,6,7….
AND talk about Over Charge!! For a antibiotic they charged me $112.00!!! I check with my pharmacy and they only charge me $10.00 for the same antibiotic!!
CONSUMER BEWARE!!!!!!!!!
This was such wonderful place many years ago.
Now it’s unfriendly, unorganized, understaffed, WAY over priced!
I honestly think this place is about their FEES rather than truly helping or caring for your pet.
There are many other wonder veterinarians in the Loomis, Rocklin, Roseville, Auburn Area!
Please go check them out!! You will be amazed how much better the service is and cost friendly!
Shelby Taylor
17 Jul 2018
REPORT
Came here from Bird & Pet Clinic on Foothills. Very happy with the move. They are busy after hours and you will have to hold for phone calls but that is the nature of an Emergency Room. Normal appoint...
Came here from Bird & Pet Clinic on Foothills. Very happy with the move. They are busy after hours and you will have to hold for phone calls but that is the nature of an Emergency Room. Normal appointments are seemless. My pets love it there!
Tammy Petty
13 Jul 2018
REPORT
I want to thank them so much they truly care about your pet. Our dog was in agony and we had to have her put down we walked in they didn't care about money or anything they just cared about our dog. I...
I want to thank them so much they truly care about your pet. Our dog was in agony and we had to have her put down we walked in they didn't care about money or anything they just cared about our dog. I want to thank them for everything. We found the best veterinarian ever and we will continue going there forever thank you so much the petty family
Gabriel Castlebary
5 Jul 2018
REPORT
All of my animals have their medical care done with this place (3 cats). The doctors and staff are amazing. Been a loyal customer for years now. The facility is very well equipped from their basic ...
All of my animals have their medical care done with this place (3 cats). The doctors and staff are amazing. Been a loyal customer for years now. The facility is very well equipped from their basic vet car to surgery center.
Gracie Pacie
25 Jun 2018
REPORT
Every veterinarian my dog has had a visit with has been friendly, professional, patient and treated my dog very well. The wait time is sometimes long but the place is always busy so I expect it. I hig...
Every veterinarian my dog has had a visit with has been friendly, professional, patient and treated my dog very well. The wait time is sometimes long but the place is always busy so I expect it. I highly recommend VCA Loomis Basin.
C H
14 Jun 2018
REPORT
This is a great vet hospital. I have been to many of the vets in the area for the past 25 years. There are pros and cons to them all. I chose Loomis Basin because I felt that my puppy would get the be...
This is a great vet hospital. I have been to many of the vets in the area for the past 25 years. There are pros and cons to them all. I chose Loomis Basin because I felt that my puppy would get the best care here. My first visit was free and i signed up for the care club for my puppy's first year which will save on overall costs. After signing up, my puppy got into a plant in my backyard and got some stuck in his roof of his mouth/throat. He ended up having to have a few tests done and then be put under General anesthesia to remove the plant that ended up stuck in the roof of his mouth causing him pain. I am so grateful the doctor knew what she was doing, didn't push any procedures on me, and allowed me to decide what i wanted done with my puppy. He is now back to his happy self running around and not in pain. The only thing I would have to say is this vet hospital is Very Expensive. It cost me a pretty penny to have this removed from his throat, but they were upfront about costs and when i asked ahead of time how much, they were very willing to give me estimates and actually came in under the estimate. I was very impressed with the amount of doctors and specialists that are at Loomis Basin. They have a great set up. I know my puppy will get great care here.
Birch Bricker
7 Jun 2018
REPORT
These people are dishonest. Way overpriced and dishonest. Told them I had x amount of money for eye exam and the accompaning rx. Said it to the girl up front said it to the vet tech, said it to the ne...
These people are dishonest. Way overpriced and dishonest. Told them I had x amount of money for eye exam and the accompaning rx. Said it to the girl up front said it to the vet tech, said it to the next vet tech, said it too the vet. The vet finishes looking at my dogs eye and then says that from here on the tests cost money. Was then charged all the money I could spend without getting the rx. The whole point was to get the eye rx for my dog. What good does an exam do without fixing it?
They took my money and never gave me what I went for. That's theft.
DO NOT GO HERE.
* The statement from the Vet below is untrue. She lied then and is lying now.
I went to South Auburn Vet in Auburn and they did everything, including the rx, for $65.
DO NOT GO TO LOOMIS BASIN!!! ALL THE LOCALS KNOW THEY'RE CROOKED.
Bret Gladfelty
26 May 2018
REPORT
We used to love this vet before it was taken over by VCA. We've been extremely disappointed by the entire experience in recent years. The Vetenarians didn't check our dogs record to see what perscript...
We used to love this vet before it was taken over by VCA. We've been extremely disappointed by the entire experience in recent years. The Vetenarians didn't check our dogs record to see what perscriptions they had already perscribed. Several other issues of incompetence. Unless it's a real emergency and there are no other vets available would I take my dog back here.
A Google User
14 May 2018
REPORT
I am extremely pissed off how poorly this company is I just called for a simple question because my dog had a problem and they said sense we haven’t seen your animal in a little they won’t give out ad...
I am extremely pissed off how poorly this company is I just called for a simple question because my dog had a problem and they said sense we haven’t seen your animal in a little they won’t give out advice they don’t care about animals they just want money before they give advice out for a company who supposedly cares about animals they don’t show it now I am waiting hopefully my dog is okay
Debbie Guidi
9 May 2018
REPORT
I was recently there for renewal of bravedo and heart-worm, I was told by the vet I had to renew rabies to get these prescriptions. Never before have I had to do this. A titers would show rabies is ...
I was recently there for renewal of bravedo and heart-worm, I was told by the vet I had to renew rabies to get these prescriptions. Never before have I had to do this. A titers would show rabies is still in each of my dogs. I paid $160 more for two meds than online local prices, and both dogs came down with vaccine implications within a month. I spent $2000+ getting them healthy again. Not very happy with over vaccine practices which currently are 40% of veterinarian profits. Read "The truth about pet Cancer"..an eye opener for most!
Michael Wells
17 Feb 2018
REPORT
We have been taking our cats and dogs here for over 15 years. Highly recommended.
tileia
8 Feb 2018
REPORT
Incompetence, incompetence, incompetence at every turn. They used to be a good vet. It became all about the money not the animals. Sad.
Michelle Ritchie
5 Feb 2018
REPORT
The doctors and staff are amazing. They show such compassion for me and my pets.
Barbara Beverly
11 Sep 2017
REPORT
Yesterday was my first time at Loomis Basin Vet. It was a Sunday, my regular vet was closed, but my beloved dog, Sheilah, of 16 years had made it clear to me that it was time to be put to rest. Every ...
Yesterday was my first time at Loomis Basin Vet. It was a Sunday, my regular vet was closed, but my beloved dog, Sheilah, of 16 years had made it clear to me that it was time to be put to rest. Every one of the staff I dealt with was so kind, professional and compassionate, from the receptionist to the techs and the doctor. It was very important to me that Sheilah not have to go inside the hospital. Routine visits brought her tremendous stress and she was already suffering enough. They had a lovely private patio outside that we accessed by crossing a lawn. The vet techs were so patient while we said our good byes. They listened to me tell of the happy day when we first got her as a pup. For such a sad day, and considering we were all perfect strangers, we felt the care and compassion as if we'd been lifelong clients. My heartfelt thanks to Loomis Basin for making such a sad time about as good as it could be.
Arika Guest
25 Apr 2017
REPORT
The main complaints people have are the wait times. If you remember that this is an emergency vet and critically injured pets take priority you will understand the wait time more. I have been both a n...
The main complaints people have are the wait times. If you remember that this is an emergency vet and critically injured pets take priority you will understand the wait time more. I have been both a non emergency, and emergency customer here. I am always impressed with the level of knowledge the staff has. While I may not schedule an appointment for shots here, I would recommend them for anyone who has a pet that is sick or injured. They have saved my dog twice now, the last one she was hospitalized for a week and had several blood transfusions done. The techs even took funny photos of her to show me. My dog is a nightmare to hospitalize (severe kennel anxiety and screams bloody murder and chews on the bars so she gets sedated) She is 13 years old and still crazy as can be. The staff is amazing, their combined knowledge is the best I've found (comparable to UC Davis) and I cannot recommend them enough. You will wait, and they aren't cheap. But you do get what you pay for.
Vickie Kelsey
13 Apr 2017
REPORT
Called for a wellness check for my cat so I can purchase revolution. I couldn't believe how expensive it was, not only that. They did not inform me he was do for a rabies shot, when they looked up ...
Called for a wellness check for my cat so I can purchase revolution. I couldn't believe how expensive it was, not only that. They did not inform me he was do for a rabies shot, when they looked up his record. So that would have been even more of an
unexpected charge. They have quite the clientele so no need to have such a mark up. I really have to watch what I spend. and just want to keep my cat healthy but not at their prices! I called another local Vet. with good ratings That was not so concerned about over charging the rabies shot or wellness exam.
M T
12 Apr 2017
REPORT
Please fix the check out process. The visits always go smoothly until we have to sit in the check out waiting room for 20-30 minutes. We have our animals and charts are just sitting there....sigh
Jeff Coddington
3 Apr 2017
REPORT
We called to make an appointment for our dogs' bordetella vaccine. We were placed on hold for 45 minutes. The receptionist, when told how long the hold had been, said she had been busy with sick anima...
We called to make an appointment for our dogs' bordetella vaccine. We were placed on hold for 45 minutes. The receptionist, when told how long the hold had been, said she had been busy with sick animals. There has to be a better way to answer the phone and get patients taken care of, especially for something as mundane as an inoculation. Literally every time we've called for any kind of appointment, we've been placed on hold for varying lengths of time, but many of five minutes or more. I consider this to be excessive.
Susan Kinloch
11 Feb 2017
REPORT
My first visit was on Christmas day. The wait was reasonable for an emergency visit and the fee more than fair. The compassion they showed and their desire to explain things and offer me options was w...
My first visit was on Christmas day. The wait was reasonable for an emergency visit and the fee more than fair. The compassion they showed and their desire to explain things and offer me options was wonderful. I am now making them my regular vet. I have seen two different vets and loved them both. If you live in the area, I highly recommend this vet clinic.
Ruben Clement
20 Jan 2017
REPORT
I called and made an Urgent Care appointment at 10:00 AM, We arrived about 9:45 they took us back to a room with an Assistant, and then We waited till after 10:30 for the Dr. to come in. She finally ...
I called and made an Urgent Care appointment at 10:00 AM, We arrived about 9:45 they took us back to a room with an Assistant, and then We waited till after 10:30 for the Dr. to come in. She finally comes in goes to the Computer and starts telling us they will have to Hospitalized Charlie Brown for 2-3 Days to check Him out at a cost of $2500.00 to $3500.00 and She had not even looked at Him. I ask her to check Him out answer She finally did, and still wanted to put him in the Hospital. I left and brought Charlie Brown Home and He Died at 4:40 that Afternoon. I lost my best Friend and all they care about is the Money not Your Pet. I would never Recommend this Vet. Clinic to any body. As a Matter of Fact. Stay away!!!! They are Horrible People. Ruben Clement.
Denise Marriott
13 Dec 2016
REPORT
We had to put our dog down. They were compassionate and very caring, treated us all with respect. Awesome place
Lisa Flowers
27 Sep 2016
REPORT
I have been a client of Loomis Basin for over 15 years. I have had to be there for routine visits, for euthanasia, and for critical care. The most recent experience was six months ago my little Chihu...
I have been a client of Loomis Basin for over 15 years. I have had to be there for routine visits, for euthanasia, and for critical care. The most recent experience was six months ago my little Chihuahua was ran over by my horse and substained five skull fractures. They were able to save him and he is doing great. They have very knowledgeable staff and really care about the animals. With that said I read a couple of the other reviews and it is true that you cannot get into the vet on the same day without having an "emergency appointment" which I believe, adds $59 to just the visit. I also have experienced long wait times and very long checkout times. Last time I was there there was at least 12 people waiting to check out and it took me over half an hour to do so. I keep coming back because they know their stuff and any other veterinary practice that is around our area is either the same cost or more. I do hope they get a handle on the wait times and the checkout times. It's extremely frustrating having to sit and wait for that long period of time .
Casey Field
14 Sep 2016
REPORT
I love the doctors at Loomis basin, and the staff is very friendly. BUT, the wait times are almost too much to handle. In an empty waiting room I still wait 20-30 minutes after my appointment time. I'...
I love the doctors at Loomis basin, and the staff is very friendly. BUT, the wait times are almost too much to handle. In an empty waiting room I still wait 20-30 minutes after my appointment time. I've been coming here for over 5 years and the doctors are awesome, but on the operational side, things could be much better.
Laurie Ann Hunter
6 Apr 2016
REPORT
My cat, Buffy was diagnosed in 2014 with Fatty Liver Disease and almost died. Dr. Noelani Reinker treated her. She worked miracles with Buffy and always was reassuring, calm, and positive. She too...
My cat, Buffy was diagnosed in 2014 with Fatty Liver Disease and almost died. Dr. Noelani Reinker treated her. She worked miracles with Buffy and always was reassuring, calm, and positive. She took care of her for several months and even left word with the staff to call her on her days off if I brought Buffy in. She called Buffy "her cat". When my other cat, Cindy became ill in 2015, Dr. Reinker consulted on her (at my request) even though Cindy wasn't her patient.
No amount of appreciation is enough for a caring individual like Dr. Reinker. However, I would like her to know that her treatment of my pets mattered... A LOT!
Jim Geiger
10 Feb 2016
REPORT
Dr. Lauren Ayala is one of the most caring and compassionate vets I have had the pleasure of meeting. The staff is super friendly.
Nibs08
15 Oct 2015
REPORT
loomis vet always provides the best care for my pets and mostly the prices are reasonable. The only problem is that it usually takes a long time to get through when you want to make an appointment. Lu...
loomis vet always provides the best care for my pets and mostly the prices are reasonable. The only problem is that it usually takes a long time to get through when you want to make an appointment. Luckily you can request one on the pet portal now.
merlin2oo2
11 Sep 2015
REPORT
My cat was seen here in 2012, and I am unsure if Loomis Basin had been purchased by VCA at that time or not. I also can't comment on how this place is for routine care, as my cat was referred here by ...
My cat was seen here in 2012, and I am unsure if Loomis Basin had been purchased by VCA at that time or not. I also can't comment on how this place is for routine care, as my cat was referred here by my regular veterinarian for a procedure with a board-certified surgeon. I have to say that my experience was phenomenal! My cat was hospitalized at Loomis Basin for about 5 days, and during that time he was unblocked, had PU surgery done, and received a blood transfusion. Loomis Basin saved his life. No, it wasn't cheap (far from it!). But I visited my boy everyday, and the staff was always pleasant and willing to answer any questions that I had. Dr. Griffin performed the surgery, and everything went without a hitch. My regular vet was impressed with how well my cat healed after surgery, as a testament to Dr. Griffin's skill in performing a delicate procedure. Again, I can't speak for Loomis Basin nowadays, but I was surprised enough by all the negative reviews that I felt compelled to add my story.
Robert Atwell
7 Jul 2015
REPORT
25 + Year customer of "Loomis Basin Veterinary " not VCA. VCA cant answer the phone, schedule an appointment, let alone the Vet you may have a relationship with! All of these short comings GONE with o...
25 + Year customer of "Loomis Basin Veterinary " not VCA. VCA cant answer the phone, schedule an appointment, let alone the Vet you may have a relationship with! All of these short comings GONE with one phone call to another Veternary. Oh did I mention they are customer centric, and not just like your "BIG MEDICINE" health care providors! I certainly hope the Fellers got what they were worth. VCA cares less about you and I or our animals. Maybe the good Vet will realize it and get out !
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Book an Appointment
Online booking unavailable
Please call
(916) 652-5816
3901 Sierra College Boulevard
Loomis California 95650
Business Hours
Monday
Mon
08:00AM-18:00PM
Tuesday
Tue
08:00AM-18:00PM
Wednesday
Wed
08:00AM-18:00PM
Thursday
Thu
08:00AM-18:00PM
Friday
Fri
08:00AM-18:00PM
Popular Hours
6a
12p
6p
12a
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VCA Loomis Basin Veterinary Clinic
Loomis, California
3901 Sierra College Boulevard
Loomis California 95650
Book an Appointment
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General Info
Loomis Basin Veterinary Clinic has been providing high quality, comprehensive and compassionate veterinary care, exceptional customer service and a neighborly atmosphere since 1975. Each team member at our full service veterinary hospital considers the well-being of your pet his or her number one priority. We know that your pet depends on you and you can depend on us.
We see regularly scheduled appointments during our normal office hours. To best meet your needs, we are staffed with doctors and veterinary technicians who are available 24 hours a day, every day, all year long. Loomis Basin provides veterinary excellence, day or night. We are conveniently located only one mile from I-80 with easy freeway access.
Our hospital includes 10 exam rooms, 3 full surgery suites, a large critical care treatment area, laboratory and pharmacy facilities, an intensive care unit, an isolation ward, digital radiography, computed tomography (CT) scanning, ultrasound, remote telemetry, and an assortment of runs and cages for hospitalized patient care.
Over the years we have grown and developed additional services to meet and exceed client expectations. We are proud to employ more than 20 General Practitioners and numerous qualified veterinary technicians and support staff to care for your family pet.
In addition to our community practice, we also offer specialty services including board-certified specialists in internal medicine, oncology, cardiology, radiology, behavioral services and surgery that help us to diagnose and treat your beloved pet with an exceptional combination of skill and kindness.
We pride ourselves on being able to provide general care and advanced veterinary medical care under one roof. In addition, if an unexpected health issue arises, our 24–hour emergency service means we are here for you at any time, day or night.
Additionally, we are proud to have been accredited by the American Animal Hospital Association (A.A.H.A) for over 30 years. We are one of the few clinics in the area that is fully accredited by A.A.H.A -- meeting nearly 1,000 stringent requirements and periodic inspections to attain and retain the accreditation ensuring that we provide your pets with the highest quality health care possible.
We look forward to meeting you and being of service to you and your pet.
Business Hours
Monday
08:00AM-18:00PM
Tuesday
08:00AM-18:00PM
Wednesday
08:00AM-18:00PM
Thursday
08:00AM-18:00PM
Friday
08:00AM-18:00PM
Popular Hours
6a
12p
6p
12a
{{getPopularHourTime(item.time)}}
No data for {{popularHourDay.text}}
Closed on {{popularHourDay.text}}
Team
Jill Aschehoug
Veterinarian
Lauren Ayala
Veterinarian
Andrea Carlomagno
Veterinarian
Cameron Collins
Veterinarian
Daphne Descollonges
Veterinarian
Rick Frey
Veterinarian
{{staff.firstName}} {{staff.lastName}}
{{staff.staffRole == undefined?'Administrative':staff.staffRole.name}}
{{staff.biography}}
Reviews
Shane
20 Apr 2024
I have a 9 year old dog that has Addison disease. She has to take prednisone daily. I tried filing her prednisone at my usual pharmacy and I was told she had to go in for a check up before the next pr...
I have a 9 year old dog that has Addison disease. She has to take prednisone daily. I tried filing her prednisone at my usual pharmacy and I was told she had to go in for a check up before the next prescription could be filled. I was never notified by the pharmacy that I would have to bring my dog in for a check up and was running low on prednisone so l called Loomis basin for a refill to get by until I could bring my dog in. I was never called back. I called back 3 days later and was told the incompetent pharmacist put a note in the chart that the prednisone can't be filled and no one called me to let me know. Now I have 2 pills left and no way to get more. I talked to a manager and after trying to blame me or "legalities" for the issue they caused by not doing there job 2 times. She would not make any attempt to get my dog in to be seen. Said the only thing I could do was to bring my dog in for emergency and I would have to pay the fee. So a incompetent manager made no effort to make things right, a incompetent pharmacist who was a bitch to me on the phone when it was her screw up to begin with never notified me I had to bring my dog in until I had very little prednisone left and the incompetent counter staff can't return calls.
No one cares...
After I get this sorted and get my dogs meds, I'm done with Loomis basin vet! They showed me through there changes over the years that they no longer care about the well being of my animals and just want to cash in on doing half ass care and they get away with it due to the sheer number of patients.
Meadow vista vet will be my primary from now and marqueen will be my go to emergency vet.
Kathy
1 Oct 2022
I don’t understand why there are such poor reviews. I have been going here for years. Covid put a damper on things with having to wait in your car and having to wait while they took your animal in, bu...
I don’t understand why there are such poor reviews. I have been going here for years. Covid put a damper on things with having to wait in your car and having to wait while they took your animal in, but that’s over. I also like that they don’t try to screw you out of money for needless tests. I walked out of there today paying $75 to where it could of been over $1,000 with tests that weren’t needed. It’s pricey there like anywhere else for those tests but the doctor listens to you. Asks questions. When my cat is eating, drinking, running around like crazy and no bathroom problems but has a little fat sack in her tummy area I was concerned. Now if that changes like she’s in pain and has other symptoms to bring her back in. But so far that isn’t necessary for me to spend lots of money. I just am and continue to be impressed with this clinic/hospital. And everyone is so nice and always have smiles on their faces. When I first called they had me talk to someone with the symptoms and nothing serious but I still got an appointment within a week. They thought it would be a couple of weeks but when they checked there were a couple of openings on Saturday. It all worked out great. I’m very low income so I have to worry about what I have to spend, and they didn’t charge me like other vets do. And I drove 40 minutes to get there but they are well worth it. I truly recommend them!
Jay
26 Sep 2021
Don’t go to LBVC - month long waits, over charge you, won’t provide same medication needed from a month prior “without an appointment” so they can charge you AGAIN and if you can’t wait a month and yo...
Don’t go to LBVC - month long waits, over charge you, won’t provide same medication needed from a month prior “without an appointment” so they can charge you AGAIN and if you can’t wait a month and your dog needs the same antibiotics for their ear they did the month prior… then you need to pay the emergency visit fee 2x as much as normal…
Went here for 30+ years… sad to say Loomis Basin Vet Lost It… they had it but it has BEEN LONG GONE, they were purchased 3 years ago and have never been the same since, they only care about your wallet not your pet 👎🏼👎🏼
Toni
30 Aug 2021
This place is your worst nightmare! They tell you one thing over the phone and when you arrive it’s another thing.
You can’t make an appointment for your pet to be seen because they are booked out fo...
This place is your worst nightmare! They tell you one thing over the phone and when you arrive it’s another thing.
You can’t make an appointment for your pet to be seen because they are booked out for 2 months. So if your pet NEEDS to be examined or was bit by a snake or hit by a car or has something stuck in its throat or a nail in its paw……. You BEST go somewhere else!!!! You will be waiting in their parking lot in the Heat (if it’s summer) for Hours!!!!! Not 1 or 2 or 3 but more like 5,6,7….
AND talk about Over Charge!! For a antibiotic they charged me $112.00!!! I check with my pharmacy and they only charge me $10.00 for the same antibiotic!!
CONSUMER BEWARE!!!!!!!!!
This was such wonderful place many years ago.
Now it’s unfriendly, unorganized, understaffed, WAY over priced!
I honestly think this place is about their FEES rather than truly helping or caring for your pet.
There are many other wonder veterinarians in the Loomis, Rocklin, Roseville, Auburn Area!
Please go check them out!! You will be amazed how much better the service is and cost friendly!
Shelby Taylor
17 Jul 2018
Came here from Bird & Pet Clinic on Foothills. Very happy with the move. They are busy after hours and you will have to hold for phone calls but that is the nature of an Emergency Room. Normal appoint...
Came here from Bird & Pet Clinic on Foothills. Very happy with the move. They are busy after hours and you will have to hold for phone calls but that is the nature of an Emergency Room. Normal appointments are seemless. My pets love it there!
Tammy Petty
13 Jul 2018
I want to thank them so much they truly care about your pet. Our dog was in agony and we had to have her put down we walked in they didn't care about money or anything they just cared about our dog. I...
I want to thank them so much they truly care about your pet. Our dog was in agony and we had to have her put down we walked in they didn't care about money or anything they just cared about our dog. I want to thank them for everything. We found the best veterinarian ever and we will continue going there forever thank you so much the petty family
Gabriel Castlebary
5 Jul 2018
All of my animals have their medical care done with this place (3 cats). The doctors and staff are amazing. Been a loyal customer for years now. The facility is very well equipped from their basic ...
All of my animals have their medical care done with this place (3 cats). The doctors and staff are amazing. Been a loyal customer for years now. The facility is very well equipped from their basic vet car to surgery center.
Gracie Pacie
25 Jun 2018
Every veterinarian my dog has had a visit with has been friendly, professional, patient and treated my dog very well. The wait time is sometimes long but the place is always busy so I expect it. I hig...
Every veterinarian my dog has had a visit with has been friendly, professional, patient and treated my dog very well. The wait time is sometimes long but the place is always busy so I expect it. I highly recommend VCA Loomis Basin.
C H
14 Jun 2018
This is a great vet hospital. I have been to many of the vets in the area for the past 25 years. There are pros and cons to them all. I chose Loomis Basin because I felt that my puppy would get the be...
This is a great vet hospital. I have been to many of the vets in the area for the past 25 years. There are pros and cons to them all. I chose Loomis Basin because I felt that my puppy would get the best care here. My first visit was free and i signed up for the care club for my puppy's first year which will save on overall costs. After signing up, my puppy got into a plant in my backyard and got some stuck in his roof of his mouth/throat. He ended up having to have a few tests done and then be put under General anesthesia to remove the plant that ended up stuck in the roof of his mouth causing him pain. I am so grateful the doctor knew what she was doing, didn't push any procedures on me, and allowed me to decide what i wanted done with my puppy. He is now back to his happy self running around and not in pain. The only thing I would have to say is this vet hospital is Very Expensive. It cost me a pretty penny to have this removed from his throat, but they were upfront about costs and when i asked ahead of time how much, they were very willing to give me estimates and actually came in under the estimate. I was very impressed with the amount of doctors and specialists that are at Loomis Basin. They have a great set up. I know my puppy will get great care here.
Birch Bricker
7 Jun 2018
These people are dishonest. Way overpriced and dishonest. Told them I had x amount of money for eye exam and the accompaning rx. Said it to the girl up front said it to the vet tech, said it to the ne...
These people are dishonest. Way overpriced and dishonest. Told them I had x amount of money for eye exam and the accompaning rx. Said it to the girl up front said it to the vet tech, said it to the next vet tech, said it too the vet. The vet finishes looking at my dogs eye and then says that from here on the tests cost money. Was then charged all the money I could spend without getting the rx. The whole point was to get the eye rx for my dog. What good does an exam do without fixing it?
They took my money and never gave me what I went for. That's theft.
DO NOT GO HERE.
* The statement from the Vet below is untrue. She lied then and is lying now.
I went to South Auburn Vet in Auburn and they did everything, including the rx, for $65.
DO NOT GO TO LOOMIS BASIN!!! ALL THE LOCALS KNOW THEY'RE CROOKED.
Bret Gladfelty
26 May 2018
We used to love this vet before it was taken over by VCA. We've been extremely disappointed by the entire experience in recent years. The Vetenarians didn't check our dogs record to see what perscript...
We used to love this vet before it was taken over by VCA. We've been extremely disappointed by the entire experience in recent years. The Vetenarians didn't check our dogs record to see what perscriptions they had already perscribed. Several other issues of incompetence. Unless it's a real emergency and there are no other vets available would I take my dog back here.
A Google User
14 May 2018
I am extremely pissed off how poorly this company is I just called for a simple question because my dog had a problem and they said sense we haven’t seen your animal in a little they won’t give out ad...
I am extremely pissed off how poorly this company is I just called for a simple question because my dog had a problem and they said sense we haven’t seen your animal in a little they won’t give out advice they don’t care about animals they just want money before they give advice out for a company who supposedly cares about animals they don’t show it now I am waiting hopefully my dog is okay
Debbie Guidi
9 May 2018
I was recently there for renewal of bravedo and heart-worm, I was told by the vet I had to renew rabies to get these prescriptions. Never before have I had to do this. A titers would show rabies is ...
I was recently there for renewal of bravedo and heart-worm, I was told by the vet I had to renew rabies to get these prescriptions. Never before have I had to do this. A titers would show rabies is still in each of my dogs. I paid $160 more for two meds than online local prices, and both dogs came down with vaccine implications within a month. I spent $2000+ getting them healthy again. Not very happy with over vaccine practices which currently are 40% of veterinarian profits. Read "The truth about pet Cancer"..an eye opener for most!
Michael Wells
17 Feb 2018
We have been taking our cats and dogs here for over 15 years. Highly recommended.
tileia
8 Feb 2018
Incompetence, incompetence, incompetence at every turn. They used to be a good vet. It became all about the money not the animals. Sad.
Michelle Ritchie
5 Feb 2018
The doctors and staff are amazing. They show such compassion for me and my pets.
Barbara Beverly
11 Sep 2017
Yesterday was my first time at Loomis Basin Vet. It was a Sunday, my regular vet was closed, but my beloved dog, Sheilah, of 16 years had made it clear to me that it was time to be put to rest. Every ...
Yesterday was my first time at Loomis Basin Vet. It was a Sunday, my regular vet was closed, but my beloved dog, Sheilah, of 16 years had made it clear to me that it was time to be put to rest. Every one of the staff I dealt with was so kind, professional and compassionate, from the receptionist to the techs and the doctor. It was very important to me that Sheilah not have to go inside the hospital. Routine visits brought her tremendous stress and she was already suffering enough. They had a lovely private patio outside that we accessed by crossing a lawn. The vet techs were so patient while we said our good byes. They listened to me tell of the happy day when we first got her as a pup. For such a sad day, and considering we were all perfect strangers, we felt the care and compassion as if we'd been lifelong clients. My heartfelt thanks to Loomis Basin for making such a sad time about as good as it could be.
Arika Guest
25 Apr 2017
The main complaints people have are the wait times. If you remember that this is an emergency vet and critically injured pets take priority you will understand the wait time more. I have been both a n...
The main complaints people have are the wait times. If you remember that this is an emergency vet and critically injured pets take priority you will understand the wait time more. I have been both a non emergency, and emergency customer here. I am always impressed with the level of knowledge the staff has. While I may not schedule an appointment for shots here, I would recommend them for anyone who has a pet that is sick or injured. They have saved my dog twice now, the last one she was hospitalized for a week and had several blood transfusions done. The techs even took funny photos of her to show me. My dog is a nightmare to hospitalize (severe kennel anxiety and screams bloody murder and chews on the bars so she gets sedated) She is 13 years old and still crazy as can be. The staff is amazing, their combined knowledge is the best I've found (comparable to UC Davis) and I cannot recommend them enough. You will wait, and they aren't cheap. But you do get what you pay for.
Vickie Kelsey
13 Apr 2017
Called for a wellness check for my cat so I can purchase revolution. I couldn't believe how expensive it was, not only that. They did not inform me he was do for a rabies shot, when they looked up ...
Called for a wellness check for my cat so I can purchase revolution. I couldn't believe how expensive it was, not only that. They did not inform me he was do for a rabies shot, when they looked up his record. So that would have been even more of an
unexpected charge. They have quite the clientele so no need to have such a mark up. I really have to watch what I spend. and just want to keep my cat healthy but not at their prices! I called another local Vet. with good ratings That was not so concerned about over charging the rabies shot or wellness exam.
M T
12 Apr 2017
Please fix the check out process. The visits always go smoothly until we have to sit in the check out waiting room for 20-30 minutes. We have our animals and charts are just sitting there....sigh
Jeff Coddington
3 Apr 2017
We called to make an appointment for our dogs' bordetella vaccine. We were placed on hold for 45 minutes. The receptionist, when told how long the hold had been, said she had been busy with sick anima...
We called to make an appointment for our dogs' bordetella vaccine. We were placed on hold for 45 minutes. The receptionist, when told how long the hold had been, said she had been busy with sick animals. There has to be a better way to answer the phone and get patients taken care of, especially for something as mundane as an inoculation. Literally every time we've called for any kind of appointment, we've been placed on hold for varying lengths of time, but many of five minutes or more. I consider this to be excessive.
Susan Kinloch
11 Feb 2017
My first visit was on Christmas day. The wait was reasonable for an emergency visit and the fee more than fair. The compassion they showed and their desire to explain things and offer me options was w...
My first visit was on Christmas day. The wait was reasonable for an emergency visit and the fee more than fair. The compassion they showed and their desire to explain things and offer me options was wonderful. I am now making them my regular vet. I have seen two different vets and loved them both. If you live in the area, I highly recommend this vet clinic.
Ruben Clement
20 Jan 2017
I called and made an Urgent Care appointment at 10:00 AM, We arrived about 9:45 they took us back to a room with an Assistant, and then We waited till after 10:30 for the Dr. to come in. She finally ...
I called and made an Urgent Care appointment at 10:00 AM, We arrived about 9:45 they took us back to a room with an Assistant, and then We waited till after 10:30 for the Dr. to come in. She finally comes in goes to the Computer and starts telling us they will have to Hospitalized Charlie Brown for 2-3 Days to check Him out at a cost of $2500.00 to $3500.00 and She had not even looked at Him. I ask her to check Him out answer She finally did, and still wanted to put him in the Hospital. I left and brought Charlie Brown Home and He Died at 4:40 that Afternoon. I lost my best Friend and all they care about is the Money not Your Pet. I would never Recommend this Vet. Clinic to any body. As a Matter of Fact. Stay away!!!! They are Horrible People. Ruben Clement.
Denise Marriott
13 Dec 2016
We had to put our dog down. They were compassionate and very caring, treated us all with respect. Awesome place
Lisa Flowers
27 Sep 2016
I have been a client of Loomis Basin for over 15 years. I have had to be there for routine visits, for euthanasia, and for critical care. The most recent experience was six months ago my little Chihu...
I have been a client of Loomis Basin for over 15 years. I have had to be there for routine visits, for euthanasia, and for critical care. The most recent experience was six months ago my little Chihuahua was ran over by my horse and substained five skull fractures. They were able to save him and he is doing great. They have very knowledgeable staff and really care about the animals. With that said I read a couple of the other reviews and it is true that you cannot get into the vet on the same day without having an "emergency appointment" which I believe, adds $59 to just the visit. I also have experienced long wait times and very long checkout times. Last time I was there there was at least 12 people waiting to check out and it took me over half an hour to do so. I keep coming back because they know their stuff and any other veterinary practice that is around our area is either the same cost or more. I do hope they get a handle on the wait times and the checkout times. It's extremely frustrating having to sit and wait for that long period of time .
Casey Field
14 Sep 2016
I love the doctors at Loomis basin, and the staff is very friendly. BUT, the wait times are almost too much to handle. In an empty waiting room I still wait 20-30 minutes after my appointment time. I'...
I love the doctors at Loomis basin, and the staff is very friendly. BUT, the wait times are almost too much to handle. In an empty waiting room I still wait 20-30 minutes after my appointment time. I've been coming here for over 5 years and the doctors are awesome, but on the operational side, things could be much better.
Laurie Ann Hunter
6 Apr 2016
My cat, Buffy was diagnosed in 2014 with Fatty Liver Disease and almost died. Dr. Noelani Reinker treated her. She worked miracles with Buffy and always was reassuring, calm, and positive. She too...
My cat, Buffy was diagnosed in 2014 with Fatty Liver Disease and almost died. Dr. Noelani Reinker treated her. She worked miracles with Buffy and always was reassuring, calm, and positive. She took care of her for several months and even left word with the staff to call her on her days off if I brought Buffy in. She called Buffy "her cat". When my other cat, Cindy became ill in 2015, Dr. Reinker consulted on her (at my request) even though Cindy wasn't her patient.
No amount of appreciation is enough for a caring individual like Dr. Reinker. However, I would like her to know that her treatment of my pets mattered... A LOT!
Jim Geiger
10 Feb 2016
Dr. Lauren Ayala is one of the most caring and compassionate vets I have had the pleasure of meeting. The staff is super friendly.
Nibs08
15 Oct 2015
loomis vet always provides the best care for my pets and mostly the prices are reasonable. The only problem is that it usually takes a long time to get through when you want to make an appointment. Lu...
loomis vet always provides the best care for my pets and mostly the prices are reasonable. The only problem is that it usually takes a long time to get through when you want to make an appointment. Luckily you can request one on the pet portal now.
merlin2oo2
11 Sep 2015
My cat was seen here in 2012, and I am unsure if Loomis Basin had been purchased by VCA at that time or not. I also can't comment on how this place is for routine care, as my cat was referred here by ...
My cat was seen here in 2012, and I am unsure if Loomis Basin had been purchased by VCA at that time or not. I also can't comment on how this place is for routine care, as my cat was referred here by my regular veterinarian for a procedure with a board-certified surgeon. I have to say that my experience was phenomenal! My cat was hospitalized at Loomis Basin for about 5 days, and during that time he was unblocked, had PU surgery done, and received a blood transfusion. Loomis Basin saved his life. No, it wasn't cheap (far from it!). But I visited my boy everyday, and the staff was always pleasant and willing to answer any questions that I had. Dr. Griffin performed the surgery, and everything went without a hitch. My regular vet was impressed with how well my cat healed after surgery, as a testament to Dr. Griffin's skill in performing a delicate procedure. Again, I can't speak for Loomis Basin nowadays, but I was surprised enough by all the negative reviews that I felt compelled to add my story.
Robert Atwell
7 Jul 2015
25 + Year customer of "Loomis Basin Veterinary " not VCA. VCA cant answer the phone, schedule an appointment, let alone the Vet you may have a relationship with! All of these short comings GONE with o...
25 + Year customer of "Loomis Basin Veterinary " not VCA. VCA cant answer the phone, schedule an appointment, let alone the Vet you may have a relationship with! All of these short comings GONE with one phone call to another Veternary. Oh did I mention they are customer centric, and not just like your "BIG MEDICINE" health care providors! I certainly hope the Fellers got what they were worth. VCA cares less about you and I or our animals. Maybe the good Vet will realize it and get out !
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