You don't need my review to see what an excellent vet practice this is.  I will simply add that when your dog is chomping at the bit to get INTO the vet's office, then you're doing something right. I am a medical professional, so I appreciate how difficult it can be to get honest evaluations about your loved ones these days. Dr. Echerd and Dr. M are both consummate professionals and tell you the medical truth about pets. It may not always be what you want to hear, but you go to the doctor for honesty and breadth of experience, not half-truths. So many medical practices today function like CVS where the customer gets whatever they want because Google said so. That might work for shaving cream and make-up, but unless you want to put your pet's well-being in the hands of Google search engine, I'd stick with Dr. Echerd and his decades of experience.PS: special shoutout to the front desk staff. Honestly the most gracious, friendly, and accommodating people I have ever met (and I work at a large academic medical center where this doesn't exist). Read Less

I've been taking my cats to Dr. Echerd for many years and wouldn't dream of going any where else. His practice is small and caring. We never feel as if we are just another client. Dr. Echerd and his staff tell us what's going on in very understandable terms. The BEST vet ever! Read Less

We are so grateful to have found this clinic near us in the Bay Area. Huge relief for Diesal our Staffy/Hound mix rescue dog. And HUGE relief for my wife and I..... Dr Glynn was just amazing! Our little guy just took to him like they already knew each other. By the end of the visit Diesal was all howls and smiles just happy to be around all those awesome friendly people in the clinic. The staff was great!  You guys really gave us peace of mind and were really affordable.  Changed my entire day for the better! Thank You! Read Less

A high level of service. A warm friendly atmosphere. My dog Lani is a rescue who had several health issues when we adopted her. All were addressed including two surgeries. Lani always wags her tail when we arrive for a visit. Read Less

As a dog owner, there are two areas I value most in a veterinary clinic and office.  The first is the quality of the veterinarian, and Dr. Echerd is tremendous.  Knowledgeable and personable, taking time to talk and even put you at ease.  I was also amazed at how good he was with my dog, who seemed to trust him even though he gets anxious when going to the vet.The other area is the supporting staff.  The veterinary technicians are such valuable staff, and here they are excellent.  Front desk personnel are instrumental staff as well, how they communicate and interact with customers is so very much appreciated.  At this office they are all such a breath of fresh air compared to previous experiences elsewhere.  Please keep up the great work and service! Read Less

I have a Sr Cat that has Kidney Disease. After they changed the Vets and staff at the Vet clinic I went to for 4 years, the service was bad and they treated my cat badly as well, no compassion. So now I needed to find a place to take her. I found LAV through a link on another site. They had great yelps but I was still leery. I called them and asked if I could come down and meet the staff and Vet Dr Echerd. they took the time and were lovely, kind folks. So I took my cat there and they couldn't have been more compassionate and friendly. I'm so glad I found them! Read Less

Our two dogs are in tip top shape thanks to Dr. Echerd. He is warm and friendly, and you learn from him in a friendly way. His staff have practical tips that have made giving our dogs their monthly meds much easier (the 3 steps: get, let's say, 3 pieces of chicken. Bury the med in the second piece. Give the dog chicken #1, then chicken #2, then right away chicken #3! Your dog will be so excited she won't even notice the med was in chicken piece #2.) Read Less

Kind, caring staff. Great vet, who sits on the floor with my dog, makes him comfortable, and knows his stuff. Hes open, communicative, and available for email and/or phone contact if theres a problem. Read Less

My family has been going to this clinic for years. Dr. Glynn and his staff have been nothing short of wonderful! I never thought I'd have this much trust in a staff with our furry kids. It's comforting to know my furry kids are getting such great care. Read Less

Wonderful, quiet clinic, the staff - vet techs, receptionist - are great ! BUT, most important, is that Dr. Echard is an excellent caregiver for my two cats - he's always willing to discuss health issues, offers excellent advice, and will respond via e/m when necessary. His compassion and caring for the animals is very apparent. we never have to wait a long time to be seen: hey, if a previous client needs that extra time it's just fine with me, the next time it could be my pet who needs the extra time with Dr. E.). Dr. Echerd's clinic is a refreshing change from "that big one on El Camino" which is always busy, with lots of barking dogs and people waiting, waiting - and the few times I've been there in the past, there's always been a long wait to see the vets: that's too hard on my cats (or anybody's for that matter!). EKA Read Less

Dr. Glynn Echerd (and his staff) is the very best! We moved to Los Altos 24 years ago and took our dog Sniffy to see him within a week of living here. The first thing Dr. Echerd did was sit on the floor to pet our dog; we knew at that moment he was the vet for us. He is a compassionate and honest man as well as being a superb vet. Twenty Four years later, we are still trusting him to take care of our dogs! Recently we had to say goodbye to our beautiful 3 year old black lab who had an inoperable, aggressive form of cancer. The kindness showed to us by everyone at LAVC helped us during that very sad time. We highly recommend this wonderful vet! Read Less

We have been taking our two dogs to Dr. Echerd for the last four years. He and his staff are genuinely focused on the pets and are in tune with them. He explains what's going on and what the treatment is in a knowledgable way but not in a super technical way. He makes us feel comfortable and takes great care of our dogs. Read Less

Brought our 4yo son with us for our dog's checkup so he could learn about how Vets care for animals. Without mention, Glenn instinctively engaged him, and even let him look through his ultra-cool (and expensive) opto-diagnostic thingamajig. No question Glenn's veterinary expertise is top notch, but his soft-skills are what sets him apart. He became a part of our family from day one, and I couldn't imagine a better experience for not only the animals, but the children that love them so. Read Less