PLEASE AVOID AT *ALL* COSTS. This vet killed my three year old cat. It hurts me to write this review and it's taken me a while to admit that it's real. My cat grew a mass on her head. I took her to be... Read More
PLEASE AVOID AT *ALL* COSTS. This vet killed my three year old cat. It hurts me to write this review and it's taken me a while to admit that it's real. My cat grew a mass on her head. I took her to be seen by the vet here. They wanted over $500 to remove it--and didn't offer a monthly payment plan, and they claim to be a "low-income" vet. The vet didn't do any x-rays and just said the lump needed to be removed. So she got her surgery done there. When I went to pick her up the following day, I was not advised to talk to the doctor, or anyone for that matter. I signed in my name, someone gave me my cat, I was given medication (antibiotics, with no instructions whatsoever), paid, and left. No one advised me about anything--things to watch out for, how to medicate her, what to feed her, what I should do if she stopped eating. There was no post-surgery instructions. Three days after the surgery, she stopped eating and drinking water. I called the vet and asked the receptionist what I should do and they said "I don't know. I think that's normal." And a week after the surgery, she stopped being able to move. I took her to three different vets and couldn't do anything at that point. I spent about $2000 in total trying to bring her back to normal, but nothing worked, and I had to put her down.Aside from this tragedy that's ruined my life, there are way more problems with this place that should get it shut down. The North Figueroa Animal Hospital is like the fast food of animal hospitals. You go In N' Out within minutes but the quality is absolute trash and the doctor spends about three minutes examining each animal. The place is so crowded at every given moment, like most reviews say, but there is only one vet (their website says "our experienced veterinarians..." and "we know you want veterinary care that provides your beloved companion with the best treatment possible and you want a veterinarian who discusses your pet's condition with you so that you can make wise and informed choices." Fast service doesn't mean good service. That's the only reason this place doesn't have one star. Not to mention, the staff of people (except one, who wears glasses) are the rudest (and least educated) I've ever encountered. They blow off serious questions you have about your pet and act like you're a wasting their time. Also, if you work at a veterinary office, you should probably know a few things about animals and how to take care of them, and also how to talk to other humans about important things.I've been a regular customer hear for several years now, since it was all i could afford, but after what happened to my cat, I'll never go back again and will make sure no one I know does either. Read Less