27 Reviews

Menifee Valley Animal Clinic

Menifee, California
Reviews
Pilar Navarro
10 Jul 2018
REPORT
Love the vets and all their staff. They have taken care of our pets since we moved into the area 14 yrs ago.
Valerie Vinson
8 Jul 2018
REPORT
Thank you for being so patient and skilled when examining a stray cat I brought in today! Genie and Dr. Min both took great care and did a wonderful job.
Dominick Andreacchio
2 Jun 2018
REPORT
The staff and Drs are fair, knowledgeable and loving. Both My dogs have been seen and one is a pup. She loves going to the vet to see everyone!
Suzanne Feldhut
10 May 2018
REPORT
I have been bringing my furry babies here for 23 years. I love the Doctors and the staff. They are always friendly and professional !!
kacialina sauni
4 May 2018
REPORT
Missing Maltese breed dog in menifee ...last seen last Monday 4/30/18...about 4 to 5 months old .. white with a brown spot and his ears are brown/ black edged hair...hes a great dog and loves to play.... Read More
Missing Maltese breed dog in menifee ...last seen last Monday 4/30/18...about 4 to 5 months old .. white with a brown spot and his ears are brown/ black edged hair...hes a great dog and loves to play. Of any information please contact 310.321.2421 thank you....menifee, sun city, and Perris area. Read Less
Jay Godinez
27 Apr 2018
REPORT
They are very kind, so they seem but all they really want is to over charge you. They charge you 55 dollars just to call their office to set an appointment. Take my advise take your pet somewhere else... Read More
They are very kind, so they seem but all they really want is to over charge you. They charge you 55 dollars just to call their office to set an appointment. Take my advise take your pet somewhere else. Just like others have stated they want to test your dog for everything to rack up a bill. Read Less
Dustin Schmidt
7 Nov 2017
REPORT
UPDATE: Motor is doing great!!! The IV wasn’t easy but we did it! Thank you soooo Much!!! Excellent Care. My wife and were out of town visiting some family with our new puppy that we’ve had for ... Read More
UPDATE: Motor is doing great!!! The IV wasn’t easy but we did it! Thank you soooo Much!!! Excellent Care. My wife and were out of town visiting some family with our new puppy that we’ve had for 1 week and unfortunately our Pug was ill with Parvo, unbeknownst to us. We had to stop into the clinic for some emergency care and were treated with the utmost kindness and compassion. They were able to give us help and info for his future. We hope that Motors’ life is spared, as he is already a cherished part of our family. Thank you so much. We hope to update with the best news... Read Less
Tricia Kelly
2 Oct 2017
REPORT
Bad Review. I bought my dog in with something wrong inside his mouth. Dog was frantically scratching at it. Dr. Lee examined him and said it was most likely a cyst under his tongue & would need surg... Read More
Bad Review. I bought my dog in with something wrong inside his mouth. Dog was frantically scratching at it. Dr. Lee examined him and said it was most likely a cyst under his tongue & would need surgery. But, as the office was about to close, he referred me to the emergency pet hospital. In minutes the emergency vet determined my dog had been bitten by a spider in 3 places inside his mouth. He spent the night and I brought him home the next morning with no after effects. Dr. Lee's misdiagnosis would have been fatal, and the resulting unnecessary surgery very costly. I never went back and found excellent veterinary care elsewhere. Read Less
Jeff Y.
11 May 2017
REPORT
That's the worse place ever , Doctor is not available most of the time. Every time I go there they try to send me to an emergency clinic which you will pay $500 for nothing. Of course I am %100 sure t... Read More
That's the worse place ever , Doctor is not available most of the time. Every time I go there they try to send me to an emergency clinic which you will pay $500 for nothing. Of course I am %100 sure they make money from them. Stay away go visit another clinic this place is a piece of shit . I wish I can leave them a ZERO star Read Less
Deanna Delgado
9 May 2017
REPORT
If i could give less than 1 star i would .Our family dog, a terrier was attacked by another dog and dying. This was closest place so we took him. They said they couldnt do anything which hurt but i b... Read More
If i could give less than 1 star i would .Our family dog, a terrier was attacked by another dog and dying. This was closest place so we took him. They said they couldnt do anything which hurt but i believe was true. We had him put to sleep so hed stop hurting. Its one of the hardest things ive ever went thru. I never thought id love a dog that way. Anyways we paid $400. they called when we could pick up his ashes. I went there and they were acting weird, whispering to eachother and ultimately tell me i can have him giving me no reason. I cant tell u how hard it was to drive there and it had to have taken me an hour to get out of the car. Then that. My wife calls and they tell her ok we can get him. I couldnt do it again. She goes and they say its bcuz on all the stuff (paw print, card, and envelope with hair) its says his name Timon but as a last name its our street name. Its ridiculous that they send me away yet 30 min later release him bcuz of some stickers in the first place . But ok thats their reason and then dont even fix them! But also that to this day never fix or reach out to us. If your looking for compassion, professionalism or good customer service you may want to look elsewhere. Read Less
Jeanette Huffman
8 May 2017
REPORT
Terrible. The worst. I would give zero stars if i could. My chihuahua was crying in pain & Dr. Lee & his staff did not have an inkling of empathy for her because I had the temerity to walk-in after 4:... Read More
Terrible. The worst. I would give zero stars if i could. My chihuahua was crying in pain & Dr. Lee & his staff did not have an inkling of empathy for her because I had the temerity to walk-in after 4:30pm. 4:30 is too late for walk-ins, despite the "6:00pm" closing time posted on the door. Due to this fact, the receptionist was rude to me from the moment I walked in. She could not have cared less about my dog who was visibly ill, & she just laughed at the fact that I was in my own personal hour of need. Not sure of her name but she was heavy-set, latina & in her mid-40s. She made it perfectly clear she could not have cared less about a sick animal in dire need. I feel a moral obligation to warn true pet lovers --> despite the "6pm" closing time, this place will turn you & your sick pet away at 4:30pm !! Apparently the doctor has to leave early, whether your dog is dying or not. AS MY DOG WHIMPERS IN PAIN, here I am on my way to a 24 hour pet hospital in Murrieta. I WILL ALWAYS REGRET GOING TO MENIFEE VALLEY ANIMAL CLINIC. JUST DON'T GO HERE. DON'T LET THEM DO THIS TO YOU. #NeverAgain Read Less
Aden D.
27 Apr 2017
REPORT
Our family dog, a terrier was attacked by another dog and dying. This was closest place so we took him.  They said they couldnt do anything which hurt but i believe was true. We had him put to sleep s... Read More
Our family dog, a terrier was attacked by another dog and dying. This was closest place so we took him.  They said they couldnt do anything which hurt but i believe was true. We had him put to sleep so hed stop hurting. Its one of the hardest things ive ever went thru. I never thought id love a dog that way. Anyways we paid $400. they called when we could pick up his ashes. I went there and they were acting weird, whispering to eachother and ultimately tell me i can have him giving me no reason. I cant tell u how hard it was to drive there and it had to have taken me an hour to get out of the car. Then that. My wife calls and they tell her ok we can get him. I couldnt do it again. She goes and they say its bcuz on all the stuff (paw print, card, and envelope with hair) its says his name Timon but as a last name its our street name. Its ridiculous that they send me away yet 30 min later release him bcuz of some stickers in the first place and then dont even fix them! But also that to this day never fix or reach out to us. If your looking for compassion, professionalism or good customer service you may want to look elsewhere. Read Less
Yuki Mark Lim
25 Apr 2017
REPORT
I needed a health certificate to fly my rescue dog home from Menifee at the last minute but there was a discrepancy on my dog's vaccination docs from the pound. The team at Menifee Valley went above ... Read More
I needed a health certificate to fly my rescue dog home from Menifee at the last minute but there was a discrepancy on my dog's vaccination docs from the pound. The team at Menifee Valley went above and beyond to contact animal control and straighten things out and got me the docs I needed in the nick of time. THEY ARE SUPERB, knowledgeable, very kind and gentle folks! Read Less
David Cheaney
26 Mar 2017
REPORT
They took my dog in on short notice, didn't run a bunch of unneeded test or x-rays, cost was very reasonable. I am switching to this vet.
Kim G.
4 Mar 2017
REPORT
We have used them a couple different times.  They are always gentle and caring.  We will definately continuing taking our pets here.
James M.
19 Dec 2016
REPORT
We liked them until we found out our dog's license was expired and they reported us to the city. Make sure you check your licensing BEFORE you go in or you will get a fine in the mail from Menifee.
Ivan V.
17 Nov 2016
REPORT
They had a very welcoming staff in the front and a very clean facility. The doctor was very kind and treated my puppy very gently. The only thing that I would say is for the doctor to spend a little m... Read More
They had a very welcoming staff in the front and a very clean facility. The doctor was very kind and treated my puppy very gently. The only thing that I would say is for the doctor to spend a little more time answering questions, he seemed annoyed at times in answering a couple of my questions. It may have just been a language barrier, I'm not sure, but I still highly recommend this place.Oh! And another perk, they do take same-day emergency appointments. Just make sure you phone ahead. Read Less
Maleeta Rosa
19 Jul 2016
REPORT
I love this office! My goldendoodle has Addison's disease and Dr Lee and his staff are great! They are all very professional and always remember him and I when we come in with a smile and genuine co... Read More
I love this office! My goldendoodle has Addison's disease and Dr Lee and his staff are great! They are all very professional and always remember him and I when we come in with a smile and genuine concern for his well being. Read Less
Rachel Sherman
10 May 2016
REPORT
I previously have like this clinic a lot, although, in retrospect and after researching, I feel like I have been consistently overcharged. I am now changing veterinarians because I recently took my ... Read More
I previously have like this clinic a lot, although, in retrospect and after researching, I feel like I have been consistently overcharged. I am now changing veterinarians because I recently took my dog in for an infected foot. They prescribed an antibiotic shot that they said was supposed to last 2 weeks. My bill for them to clean his foot, squeeze the infection out and give him a shot was $220. Literally, 20 minutes of care. When I came back in 5 days for a check-up, the vet told me my dog needed another $100 shot. I said, "I thought the first shot lasts 2 weeks." He then said it actually lasts 7 to 10 days. I said no, I wasn't paying another $100 for an antibiotic shot. Then he prescribed a $10 oral antibiotic. Why didn't he offer that the first time around? I feel my trust has been betrayed. Sadly, I will have to find another vet. Read Less
Makayla Johnson
26 Apr 2016
REPORT
My family always brings are dogs to this animal clinic. The staff there are always kind and very professional. We can leave are pets here and be at ease knowing they are in safe hands.
Mayra Leon
10 Mar 2016
REPORT
Everyone was really nice. They seem to really care about their clients and animals. Very welcoming
Sandra Splittstoesser
17 Jan 2016
REPORT
I'm Deaf and been there often. The vets and nurses were awesome. Contacted me through emails and relay service. One day, my senior dog wasn't well, dr Lee noticed something was wrong on the legs and n... Read More
I'm Deaf and been there often. The vets and nurses were awesome. Contacted me through emails and relay service. One day, my senior dog wasn't well, dr Lee noticed something was wrong on the legs and neck, asked permission for test with the cost, I didn't care and go ahead. When I didn't understand the result, dr Lee asked me to come to his computer and showed me pictures and typed the result. He was worried and gave me options what to do with my sweet dog. At the end, nurse contacted me often, arranged my order for urn and as soon as it was time to put him to sleep,they were nice to put comforter for my dog, asked me and comforted me until he passed away. Amazing service and helpful.Read Less
Anthony Bissot
17 Nov 2015
REPORT
I would never go to this vet. My dog was was in need of emergency care and I was told that I did not have an appointment and they refused to help me. I wasted time going their while my dog was sufferi... Read More
I would never go to this vet. My dog was was in need of emergency care and I was told that I did not have an appointment and they refused to help me. I wasted time going their while my dog was suffering. My Doxie had broke his back and was completely paralyzed. I had to drive all the way to Murrieta to put him down. They did not even have the decency to see my dog and put him out of pain. I will never go their again.Read Less
Chaldea S.
24 Oct 2015
REPORT
I called this clinic on a Saturday afternoon and was able to make an appointment for Sunday evening the next day (they could've taken me in that afternoon if we were in town.) Okay, WHAT?! A vet open ... Read More
I called this clinic on a Saturday afternoon and was able to make an appointment for Sunday evening the next day (they could've taken me in that afternoon if we were in town.) Okay, WHAT?! A vet open on a Sunday evening? That in itself already got me.My cat had been spotting blood so it was very important to me that I find out what is wrong. Before going to the clinic, I read several reviews here on yelp and prepared myself to ask as many questions and details on pricing before doing anything on my cat. The ladies at the front desk, Tatiana and Amber, were both very nice and easy to talk to. Now, Dr. Lee on the other hand was not a kind person but he wasn't mean but a little pretentious and rude. He tried to rush by starting xrays and all this mess before my approval, after I was clear and concise that I'm looking for the most economical solution to finding out what is wrong with my cat. He slowed down a little and we compromised. An exam, ultrasound, x ray, urinalysis, 35 minutes, and $227 later, we've come to find out she's constipated and very healthy. Aw sh*t. After he told me to just keep an eye on her, he left and went back to his computer.. No goodbye, thank you for coming, no compassion for the animals.1 star for convenience on a Sunday and closeness to my house, 1 star for how fast the appointment was and the services provided, and 1 star for how nice the two front desk ladies were. This place could have easily gotten 4 stars, but with the way Dr. Lee closed off our appointment was a little salty. At least I know my cat is healthy. Read Less
Van S.
1 Aug 2013
REPORT
Genuine concern by everyone. The doctor went over what he needed to, went over the estimate of services and updated the estimate after a test result before I had left. He went over what he had done ... Read More
Genuine concern by everyone. The doctor went over what he needed to, went over the estimate of services and updated the estimate after a test result before I had left. He went over what he had done and care instructions and the tech did too. Making this place my new vet. Read Less
babygirl19901
13 Mar 2012
REPORT
Im so sorry to hear about your situation. however i must say if they are closing up shop for the day most likely they were probably closing and had no doctor on staff. I have worked in this field for ... Read More
Im so sorry to hear about your situation. however i must say if they are closing up shop for the day most likely they were probably closing and had no doctor on staff. I have worked in this field for several years and in its defense it is illegal for technicians/receptionists to work on a patient without a doctor on premises and unfortunately if it is an emergency it happens at the most inopportune time that most likely an pet emergency clinic is where you should go to first instead of a 9-5 clinic. Read Less
csmith4210
18 Jun 2011
REPORT
We found a cat who'd been hit by a car, who just needed someone to end his suffering, but MVAC turned us away because they were busy closing up shop for the day. It would've taken 5 minutes to do the... Read More
We found a cat who'd been hit by a car, who just needed someone to end his suffering, but MVAC turned us away because they were busy closing up shop for the day. It would've taken 5 minutes to do the right thing by that poor cat but they couldn't be bothered. I'll make a point to let everyone I know about their lack of compassion and happily refer them to a different vet. Read Less
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(951) 672-8077
26900 Newport Road
Menifee California 92584
Business Hours
Monday
Mon
08:00AM-21:00PM
Tuesday
Tue
08:00AM-21:00PM
Wednesday
Wed
08:00AM-21:00PM
Thursday
Thu
08:00AM-21:00PM
Friday
Fri
08:00AM-21:00PM
Saturday
Sat
08:00AM-21:00PM
Sunday
Sun
08:00AM-21:00PM
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Menifee Valley Animal Clinic

Menifee, California
(27)
26900 Newport Road
Menifee California 92584
Monday
08:00AM-21:00PM
Tuesday
08:00AM-21:00PM
Wednesday
08:00AM-21:00PM
Thursday
08:00AM-21:00PM
Friday
08:00AM-21:00PM
Saturday
08:00AM-21:00PM
Sunday
08:00AM-21:00PM
Pilar Navarro
10 Jul 2018
REPORT
Love the vets and all their staff. They have taken care of our pets since we moved into the area 14 yrs ago.
Valerie Vinson
8 Jul 2018
REPORT
Thank you for being so patient and skilled when examining a stray cat I brought in today! Genie and Dr. Min both took great care and did a wonderful job.
Dominick Andreacchio
2 Jun 2018
REPORT
The staff and Drs are fair, knowledgeable and loving. Both My dogs have been seen and one is a pup. She loves going to the vet to see everyone!
Suzanne Feldhut
10 May 2018
REPORT
I have been bringing my furry babies here for 23 years. I love the Doctors and the staff. They are always friendly and professional !!
kacialina sauni
4 May 2018
REPORT
Missing Maltese breed dog in menifee ...last seen last Monday 4/30/18...about 4 to 5 months old .. white with a brown spot and his ears are brown/ black edged hair...hes a great dog and loves to play.... Read More
Missing Maltese breed dog in menifee ...last seen last Monday 4/30/18...about 4 to 5 months old .. white with a brown spot and his ears are brown/ black edged hair...hes a great dog and loves to play. Of any information please contact 310.321.2421 thank you....menifee, sun city, and Perris area. Read Less
Jay Godinez
27 Apr 2018
REPORT
They are very kind, so they seem but all they really want is to over charge you. They charge you 55 dollars just to call their office to set an appointment. Take my advise take your pet somewhere else... Read More
They are very kind, so they seem but all they really want is to over charge you. They charge you 55 dollars just to call their office to set an appointment. Take my advise take your pet somewhere else. Just like others have stated they want to test your dog for everything to rack up a bill. Read Less
Dustin Schmidt
7 Nov 2017
REPORT
UPDATE: Motor is doing great!!! The IV wasn’t easy but we did it! Thank you soooo Much!!! Excellent Care. My wife and were out of town visiting some family with our new puppy that we’ve had for ... Read More
UPDATE: Motor is doing great!!! The IV wasn’t easy but we did it! Thank you soooo Much!!! Excellent Care. My wife and were out of town visiting some family with our new puppy that we’ve had for 1 week and unfortunately our Pug was ill with Parvo, unbeknownst to us. We had to stop into the clinic for some emergency care and were treated with the utmost kindness and compassion. They were able to give us help and info for his future. We hope that Motors’ life is spared, as he is already a cherished part of our family. Thank you so much. We hope to update with the best news... Read Less
Tricia Kelly
2 Oct 2017
REPORT
Bad Review. I bought my dog in with something wrong inside his mouth. Dog was frantically scratching at it. Dr. Lee examined him and said it was most likely a cyst under his tongue & would need surg... Read More
Bad Review. I bought my dog in with something wrong inside his mouth. Dog was frantically scratching at it. Dr. Lee examined him and said it was most likely a cyst under his tongue & would need surgery. But, as the office was about to close, he referred me to the emergency pet hospital. In minutes the emergency vet determined my dog had been bitten by a spider in 3 places inside his mouth. He spent the night and I brought him home the next morning with no after effects. Dr. Lee's misdiagnosis would have been fatal, and the resulting unnecessary surgery very costly. I never went back and found excellent veterinary care elsewhere. Read Less
Jeff Y.
11 May 2017
REPORT
That's the worse place ever , Doctor is not available most of the time. Every time I go there they try to send me to an emergency clinic which you will pay $500 for nothing. Of course I am %100 sure t... Read More
That's the worse place ever , Doctor is not available most of the time. Every time I go there they try to send me to an emergency clinic which you will pay $500 for nothing. Of course I am %100 sure they make money from them. Stay away go visit another clinic this place is a piece of shit . I wish I can leave them a ZERO star Read Less
Deanna Delgado
9 May 2017
REPORT
If i could give less than 1 star i would .Our family dog, a terrier was attacked by another dog and dying. This was closest place so we took him. They said they couldnt do anything which hurt but i b... Read More
If i could give less than 1 star i would .Our family dog, a terrier was attacked by another dog and dying. This was closest place so we took him. They said they couldnt do anything which hurt but i believe was true. We had him put to sleep so hed stop hurting. Its one of the hardest things ive ever went thru. I never thought id love a dog that way. Anyways we paid $400. they called when we could pick up his ashes. I went there and they were acting weird, whispering to eachother and ultimately tell me i can have him giving me no reason. I cant tell u how hard it was to drive there and it had to have taken me an hour to get out of the car. Then that. My wife calls and they tell her ok we can get him. I couldnt do it again. She goes and they say its bcuz on all the stuff (paw print, card, and envelope with hair) its says his name Timon but as a last name its our street name. Its ridiculous that they send me away yet 30 min later release him bcuz of some stickers in the first place . But ok thats their reason and then dont even fix them! But also that to this day never fix or reach out to us. If your looking for compassion, professionalism or good customer service you may want to look elsewhere. Read Less
Jeanette Huffman
8 May 2017
REPORT
Terrible. The worst. I would give zero stars if i could. My chihuahua was crying in pain & Dr. Lee & his staff did not have an inkling of empathy for her because I had the temerity to walk-in after 4:... Read More
Terrible. The worst. I would give zero stars if i could. My chihuahua was crying in pain & Dr. Lee & his staff did not have an inkling of empathy for her because I had the temerity to walk-in after 4:30pm. 4:30 is too late for walk-ins, despite the "6:00pm" closing time posted on the door. Due to this fact, the receptionist was rude to me from the moment I walked in. She could not have cared less about my dog who was visibly ill, & she just laughed at the fact that I was in my own personal hour of need. Not sure of her name but she was heavy-set, latina & in her mid-40s. She made it perfectly clear she could not have cared less about a sick animal in dire need. I feel a moral obligation to warn true pet lovers --> despite the "6pm" closing time, this place will turn you & your sick pet away at 4:30pm !! Apparently the doctor has to leave early, whether your dog is dying or not. AS MY DOG WHIMPERS IN PAIN, here I am on my way to a 24 hour pet hospital in Murrieta. I WILL ALWAYS REGRET GOING TO MENIFEE VALLEY ANIMAL CLINIC. JUST DON'T GO HERE. DON'T LET THEM DO THIS TO YOU. #NeverAgain Read Less
Aden D.
27 Apr 2017
REPORT
Our family dog, a terrier was attacked by another dog and dying. This was closest place so we took him.  They said they couldnt do anything which hurt but i believe was true. We had him put to sleep s... Read More
Our family dog, a terrier was attacked by another dog and dying. This was closest place so we took him.  They said they couldnt do anything which hurt but i believe was true. We had him put to sleep so hed stop hurting. Its one of the hardest things ive ever went thru. I never thought id love a dog that way. Anyways we paid $400. they called when we could pick up his ashes. I went there and they were acting weird, whispering to eachother and ultimately tell me i can have him giving me no reason. I cant tell u how hard it was to drive there and it had to have taken me an hour to get out of the car. Then that. My wife calls and they tell her ok we can get him. I couldnt do it again. She goes and they say its bcuz on all the stuff (paw print, card, and envelope with hair) its says his name Timon but as a last name its our street name. Its ridiculous that they send me away yet 30 min later release him bcuz of some stickers in the first place and then dont even fix them! But also that to this day never fix or reach out to us. If your looking for compassion, professionalism or good customer service you may want to look elsewhere. Read Less
Yuki Mark Lim
25 Apr 2017
REPORT
I needed a health certificate to fly my rescue dog home from Menifee at the last minute but there was a discrepancy on my dog's vaccination docs from the pound. The team at Menifee Valley went above ... Read More
I needed a health certificate to fly my rescue dog home from Menifee at the last minute but there was a discrepancy on my dog's vaccination docs from the pound. The team at Menifee Valley went above and beyond to contact animal control and straighten things out and got me the docs I needed in the nick of time. THEY ARE SUPERB, knowledgeable, very kind and gentle folks! Read Less
David Cheaney
26 Mar 2017
REPORT
They took my dog in on short notice, didn't run a bunch of unneeded test or x-rays, cost was very reasonable. I am switching to this vet.
Kim G.
4 Mar 2017
REPORT
We have used them a couple different times.  They are always gentle and caring.  We will definately continuing taking our pets here.
James M.
19 Dec 2016
REPORT
We liked them until we found out our dog's license was expired and they reported us to the city. Make sure you check your licensing BEFORE you go in or you will get a fine in the mail from Menifee.
Ivan V.
17 Nov 2016
REPORT
They had a very welcoming staff in the front and a very clean facility. The doctor was very kind and treated my puppy very gently. The only thing that I would say is for the doctor to spend a little m... Read More
They had a very welcoming staff in the front and a very clean facility. The doctor was very kind and treated my puppy very gently. The only thing that I would say is for the doctor to spend a little more time answering questions, he seemed annoyed at times in answering a couple of my questions. It may have just been a language barrier, I'm not sure, but I still highly recommend this place.Oh! And another perk, they do take same-day emergency appointments. Just make sure you phone ahead. Read Less
Maleeta Rosa
19 Jul 2016
REPORT
I love this office! My goldendoodle has Addison's disease and Dr Lee and his staff are great! They are all very professional and always remember him and I when we come in with a smile and genuine co... Read More
I love this office! My goldendoodle has Addison's disease and Dr Lee and his staff are great! They are all very professional and always remember him and I when we come in with a smile and genuine concern for his well being. Read Less
Rachel Sherman
10 May 2016
REPORT
I previously have like this clinic a lot, although, in retrospect and after researching, I feel like I have been consistently overcharged. I am now changing veterinarians because I recently took my ... Read More
I previously have like this clinic a lot, although, in retrospect and after researching, I feel like I have been consistently overcharged. I am now changing veterinarians because I recently took my dog in for an infected foot. They prescribed an antibiotic shot that they said was supposed to last 2 weeks. My bill for them to clean his foot, squeeze the infection out and give him a shot was $220. Literally, 20 minutes of care. When I came back in 5 days for a check-up, the vet told me my dog needed another $100 shot. I said, "I thought the first shot lasts 2 weeks." He then said it actually lasts 7 to 10 days. I said no, I wasn't paying another $100 for an antibiotic shot. Then he prescribed a $10 oral antibiotic. Why didn't he offer that the first time around? I feel my trust has been betrayed. Sadly, I will have to find another vet. Read Less
Makayla Johnson
26 Apr 2016
REPORT
My family always brings are dogs to this animal clinic. The staff there are always kind and very professional. We can leave are pets here and be at ease knowing they are in safe hands.
Mayra Leon
10 Mar 2016
REPORT
Everyone was really nice. They seem to really care about their clients and animals. Very welcoming
Sandra Splittstoesser
17 Jan 2016
REPORT
I'm Deaf and been there often. The vets and nurses were awesome. Contacted me through emails and relay service. One day, my senior dog wasn't well, dr Lee noticed something was wrong on the legs and n... Read More
I'm Deaf and been there often. The vets and nurses were awesome. Contacted me through emails and relay service. One day, my senior dog wasn't well, dr Lee noticed something was wrong on the legs and neck, asked permission for test with the cost, I didn't care and go ahead. When I didn't understand the result, dr Lee asked me to come to his computer and showed me pictures and typed the result. He was worried and gave me options what to do with my sweet dog. At the end, nurse contacted me often, arranged my order for urn and as soon as it was time to put him to sleep,they were nice to put comforter for my dog, asked me and comforted me until he passed away. Amazing service and helpful.Read Less
Anthony Bissot
17 Nov 2015
REPORT
I would never go to this vet. My dog was was in need of emergency care and I was told that I did not have an appointment and they refused to help me. I wasted time going their while my dog was sufferi... Read More
I would never go to this vet. My dog was was in need of emergency care and I was told that I did not have an appointment and they refused to help me. I wasted time going their while my dog was suffering. My Doxie had broke his back and was completely paralyzed. I had to drive all the way to Murrieta to put him down. They did not even have the decency to see my dog and put him out of pain. I will never go their again.Read Less
Chaldea S.
24 Oct 2015
REPORT
I called this clinic on a Saturday afternoon and was able to make an appointment for Sunday evening the next day (they could've taken me in that afternoon if we were in town.) Okay, WHAT?! A vet open ... Read More
I called this clinic on a Saturday afternoon and was able to make an appointment for Sunday evening the next day (they could've taken me in that afternoon if we were in town.) Okay, WHAT?! A vet open on a Sunday evening? That in itself already got me.My cat had been spotting blood so it was very important to me that I find out what is wrong. Before going to the clinic, I read several reviews here on yelp and prepared myself to ask as many questions and details on pricing before doing anything on my cat. The ladies at the front desk, Tatiana and Amber, were both very nice and easy to talk to. Now, Dr. Lee on the other hand was not a kind person but he wasn't mean but a little pretentious and rude. He tried to rush by starting xrays and all this mess before my approval, after I was clear and concise that I'm looking for the most economical solution to finding out what is wrong with my cat. He slowed down a little and we compromised. An exam, ultrasound, x ray, urinalysis, 35 minutes, and $227 later, we've come to find out she's constipated and very healthy. Aw sh*t. After he told me to just keep an eye on her, he left and went back to his computer.. No goodbye, thank you for coming, no compassion for the animals.1 star for convenience on a Sunday and closeness to my house, 1 star for how fast the appointment was and the services provided, and 1 star for how nice the two front desk ladies were. This place could have easily gotten 4 stars, but with the way Dr. Lee closed off our appointment was a little salty. At least I know my cat is healthy. Read Less
Van S.
1 Aug 2013
REPORT
Genuine concern by everyone. The doctor went over what he needed to, went over the estimate of services and updated the estimate after a test result before I had left. He went over what he had done ... Read More
Genuine concern by everyone. The doctor went over what he needed to, went over the estimate of services and updated the estimate after a test result before I had left. He went over what he had done and care instructions and the tech did too. Making this place my new vet. Read Less
babygirl19901
13 Mar 2012
REPORT
Im so sorry to hear about your situation. however i must say if they are closing up shop for the day most likely they were probably closing and had no doctor on staff. I have worked in this field for ... Read More
Im so sorry to hear about your situation. however i must say if they are closing up shop for the day most likely they were probably closing and had no doctor on staff. I have worked in this field for several years and in its defense it is illegal for technicians/receptionists to work on a patient without a doctor on premises and unfortunately if it is an emergency it happens at the most inopportune time that most likely an pet emergency clinic is where you should go to first instead of a 9-5 clinic. Read Less
csmith4210
18 Jun 2011
REPORT
We found a cat who'd been hit by a car, who just needed someone to end his suffering, but MVAC turned us away because they were busy closing up shop for the day. It would've taken 5 minutes to do the... Read More
We found a cat who'd been hit by a car, who just needed someone to end his suffering, but MVAC turned us away because they were busy closing up shop for the day. It would've taken 5 minutes to do the right thing by that poor cat but they couldn't be bothered. I'll make a point to let everyone I know about their lack of compassion and happily refer them to a different vet. Read Less
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