Not the worst, not the best. I bought my 8-week old puppy and brought her in same day for the an overall exam under the pup plan. Mind you, I had previously called a week prior or so to make this appo... Read More
Not the worst, not the best. I bought my 8-week old puppy and brought her in same day for the an overall exam under the pup plan. Mind you, I had previously called a week prior or so to make this appointment and confirmed that it wouldn't be a problem to do this exam and initial shots, etc. after driving 3 hours north from where we got her. Upon arrival, Dr. Dhanoa said that we probably shouldn't give her the shots because of the drive... Okay, I live far away, so I asked we please do them. She was a big puppy so I doubted she'd get sick. And she was fine.He also urged several times we get her back dew claws removed because the family we bought her from couldn't stomach the thought of cutting them off themselves. That's fine on both of their parts, but he made us feel bad about it like it was our choice. And since we have a shared yard with our neighbors with dogs, he said to absolutely not let her outside until she got all of her distemper shots plus a month on top of that....Anyways, they said they would call me within 2 days for the fecal results but I didn't hear anything so I called on the third day. Not thinking anything of it (because silence is usually a good thing), they surprisingly told me that "she came back positive for a few things"... uh what? I asked to talk to the vet and they said he was very busy, probably wouldn't call back until tomorrow. I am biting my fingernails hoping he will call and tell me what's up. I finally hear from him and he says she has roundworm and that she needs medication right away. This was at 4:30pm in the middle of the week, I work in Long Beach and I didn't get off for another hour. I had to zip down there and get it before 7pm. If it was so urgent, you'd think he would've actually called himself, you know, with some sort of sense of urgency. I asked if I could get dewormer for my cat, too, since I had no idea for the past few days (I even thought I had it at once point, they're super contagious) and they tried to say they really shouldn't but agreed to finally after I said that the doctor insisted I keep the puppy inside and had had accidents all over the house already.A few months later, my pup was having digestive problems and I spent over $200 running tests that proved nothing. I thought it was bacterial from being in the ocean, but come to find out that the $65 I spent on an upgraded fecal test didn't even test for bacteria. Ended up fixing the problem by going to the local Pet Supply down the road who offered solutions the vet never did. Long story short: Vet techs and front desk are very nice and helpful, but I found another vet. Read Less