23 Reviews

Veterinary Emergency Clinic

Modesto, California
Reviews
Shari
10 Aug 2019
REPORT
I made the mistake if taking my dog who was my baby of 9 yrs here. On the pH they seemed compassionate & caring but upon arriving the only thing they cared about was money. My dog was in pain and havi... Read More
I made the mistake if taking my dog who was my baby of 9 yrs here. On the pH they seemed compassionate & caring but upon arriving the only thing they cared about was money. My dog was in pain and having difficulty breathing yet all they were concerned about was running out credit card & then as I was crying the nurse with her cold attitude told me she was breathing fine. Took her for x-rays & lab work which was an agonizing 45 min listening to her cry, I found out later she was muzzled. Finally I'm told she would be fine, a stomach infection they said only to be told 10 min later she had a mass on her heart and was terminal. I was falling apart, only to get home and find messages on the phone again about the balance owed after paying them $800 for 2 hrs of hell for both myself and my dog. IF YOU LOVE YOUR PET DONT TAKE THEM HERE. IF U HAVE PLENTY OF CASH ON HAND AND DONT CARE IF YOUR PET IS MISHANDLED AND TREATED BADLY THEN GO AHEAD. Read Less
John Davis
14 Jul 2018
REPORT
I took my small beloved pet of 17 years to be euthanized. They used a catheter port and apparently kept pocking her with a needle. as she cried out in pain. They did not give her the anesthesia as... Read More
I took my small beloved pet of 17 years to be euthanized. They used a catheter port and apparently kept pocking her with a needle. as she cried out in pain. They did not give her the anesthesia as requested in the the very beginning. In fact I was told she fought to the end. I froze and failed to protect my pet from these people. She died a horrible death at their hands. I made the mistake of letting them take her into another room where the torture of inserting an unnecessary catheter was done. When I got her back she was so tightly wrapped in a towel; she looked more dead than alive. Then they gave her the lethal dose. I repeat, I was told "she fought to the end." I asked them to sedate her first which they didn't do. I heard her cry and I just went into shock. If you have to euthanize a pet demand they are given a sedative first and watch them do it. Never let them separate your loved pet from you. Don't go here if you have another choice, don't go alone. I live with this horror. All I can do is warn others. I was ignorant and thought I had done enough research. Obviously, I hadn't. I hope if you have to ever make decision you will know the questions to ask. Read Less
Chris Marie
14 Jul 2018
REPORT
This place has the best emergency services I have ever seen. The entire staff is compassionate for your pets. Sadly I have had to come here on more than one occasion. Each time I have been greeted wit... Read More
This place has the best emergency services I have ever seen. The entire staff is compassionate for your pets. Sadly I have had to come here on more than one occasion. Each time I have been greeted with smiles and concern for my pets. My dog was immediately taken to the back after being hit by a car, the doctor instantly gave her pain meds and got her started on ivs to stop her from getting worse. Another time I came in not such a big emergency I was put in a room the doctor came in and took the time to explain what was going on and talked about the medications she needed and the nurse also took time to show me how to give the meds. I couldn't be happier with the services they provide, if it's big or small, they are there and they care about the well-being and outcome of your pets! Read Less
Morgan Dietrich
9 Jul 2018
REPORT
My chihuahua was very weak and having trouble keeping her temperature normal, so we rushed her here. They put an IV in her, warmed her up, and kept her overnight for observation. We got to pick her up... Read More
My chihuahua was very weak and having trouble keeping her temperature normal, so we rushed her here. They put an IV in her, warmed her up, and kept her overnight for observation. We got to pick her up less than 12 hours later and she is acting completely normal :) The staff was super helpful and told us exactly what was going on! They saved our baby; without them, she wouldn’t be here today! Read Less
Pelon Alfaro
27 Jun 2018
REPORT
Its the best place to go if you need immediate service. People say they don't show empathy but, being honest, it's their job. I took my dog here and sadly she ended up needing to be put down. If the s... Read More
Its the best place to go if you need immediate service. People say they don't show empathy but, being honest, it's their job. I took my dog here and sadly she ended up needing to be put down. If the staff sat down to cry with me too they wouldn't be doing their job. they're professionals, I can see it in their attitude and their behavior that they have to seem "cold hearted " in order to get through the day and bring money to their family just as we do. Someone has to do the job for us and our furry friends. I'd look around and find a cheaper regular clinic but, if you need immediate help, its pricey but, I dont regret coming here. Appointments are 87$ and the staff is honest with you and straight to the point. If the staff sees this by any chance I just want to thank them for helping my dog and family find peace. Read Less
Traci Bach
16 Jun 2018
REPORT
UPDATE: JUNE 16, 2018. Its taken me over 3months to gather up the courage to write this heartfelt review. I only wish to shed some light on what could be considered a dark place. This is an emergency ... Read More
UPDATE: JUNE 16, 2018. Its taken me over 3months to gather up the courage to write this heartfelt review. I only wish to shed some light on what could be considered a dark place. This is an emergency clinic. Often things end badly. I get it. But recently (my last two visits) I have felt a sense of negative chaos in this medical facility i have never felt before. The tension and lack of empathy made me incredibly apprehensive of the personnel this time. While I waited, it appeared that other animals/owners were being handed (almost mechanically) a detailed, itemized list of charges they could expect to pay - BEFORE the Dr. Did could have possibly performed a thorough examination? It seemed weird. And too generalized to be accurate or helpful to the pet in crisis. I don't know what has turned this once friendly and highly knowledgeable and professional place into "THIS", BUT, I KNOW I WON'T GO BACK. There has been huge amounts of heartache here for me, my family andy pets, and it was manageable as long as i felt trust in the care my animal was receiving. I hope that the staff considers what I am saying and perhaps makes adjustments in the way that they are managing their patients and the humans that love them. This place has changed and feels all about money now. Not about healing or medicine or quality of life anymore. There is no comfort, no hope issued either. From the minute i arrived, i felt doomed. Maybe it's the thankless people in Modesto and the entire central valley that have created this change. With all the over stimulated, uneducated, unappteciative, people we have here, i can hardly blame anyone in the service or healthcare industry for having negative and defeated attitudes towards the rest of us. Nobody is entitled to special treatment, but fair is fair, and should be counted on. When kindness has evaporated and reduced so that we can feel it- you should be told and given the opportunity to turn it around. SLOW DOWN, LISTEN, CARE. When people are so hurried and rushed you will miss critical details that could be the answer to save a life! The lack of attention to detail and not lisyening is what caused my pets death. I hope you are listening and make the shift back and remember WHY you started practicing medicine to begin with. Good luck. I wish for you only to hear my concern and not consider this a purely critical review/update. An animal in crisis needs a calm and considerate human companion to read between the lines and be their voice. The medical professional should take the time to hear that voice and consider all things. Dr. Holmes was an example once. Now, the staff seems closed and unwilling to hear the less obvious. Everyone there appears overworked, tired, hurried and stressed. Best wishes and good luck. I hope this helps. Honesty is difficult to out out there, I'm sure the reception of opinion falls heavy. Take care This emergency clinic is by far the best and now the only facility I take my small dogs anymore. I'm grateful that in the event of emergency I have Dr Holmes. Over the last 20 years I have gone to multiple veterinarians between Modesto Turlock Salida Ripon and I have found a few good ones. But as soon as I seem to get settled in with them and my dogs get used to them they leave. They don't just leave the facility, they leave the whole town sometimes the state! Dr. Tillman and Dr. Schmall were two of the best veterinarians I'd ever had the pleasure to work with... Both gone. Thank goodness I found dr. Holmes. She is thorough and doesn't jump to conclusions and doesn't over test and overcharge for anything she doesn't absolutely need to do to give you a what you need for your animal. It's unfortunate that she only works in the emergency clinic which is open only late at night and about twice as expensive as everything it is open during the day. So if you ever in a pinch and it's late night and you need to take your animal somewhere this is the best place to go they're very friendly professional and empathetic, most of all I trust them with my best little buddies. Read Less
Celeste Seeger
7 Apr 2018
REPORT
Can't even explain how grateful I am that they were open last night , the terrible people at Taylor in Turlock turned me down . The wonderful lady's at the ER took me and my pup in at 2:15AM and they... Read More
Can't even explain how grateful I am that they were open last night , the terrible people at Taylor in Turlock turned me down . The wonderful lady's at the ER took me and my pup in at 2:15AM and they took her in right way saw she was bitten and gave her shots and a band aid . You lady's are amazing and I'm so lucky you were there for us . She says thank you for my giants band aid :) Read Less
Karen Fletcher
20 Mar 2018
REPORT
I would recommend this place to anyone that is a pet owner and is faced with the difficult decision of putting your best friend to sleep. The entire staff is very friendly, they let you stay with you... Read More
I would recommend this place to anyone that is a pet owner and is faced with the difficult decision of putting your best friend to sleep. The entire staff is very friendly, they let you stay with your animal as long as you want...you let them know when you are ready for the doctor to administer the shots...they even have you already paid and process so there's no after paperwork that needs to be done....They made a very difficult decision quick and painless....If I could give 10 stars I would.....Thank you for caring about me my Harper... Read Less
Melanie Dawn
16 Oct 2017
REPORT
I walked in around 8-830 last night. My 16 year old kitty has been in poor health and it came to a head last night. The staff was VERY compassionate and understanding. Got me quite swiftly, and gave m... Read More
I walked in around 8-830 last night. My 16 year old kitty has been in poor health and it came to a head last night. The staff was VERY compassionate and understanding. Got me quite swiftly, and gave me all the time I needed. I sat with her for awhile trying to tell her that her pain would be over soon and that she would be forever young and rowdy. I said goodbye to my little furry baby, and left. GREAT service, reasonable prices, wonderfully compassionate staff. Thank you so much for helping my little girl go peacefully. Read Less
Joyce J
8 Oct 2017
REPORT
Saved my baby after she ate raisins. The staff is really really nice. They made me and my dog feel as comfortable as possible considering the situation. They kept her warm, changed the blankets in her... Read More
Saved my baby after she ate raisins. The staff is really really nice. They made me and my dog feel as comfortable as possible considering the situation. They kept her warm, changed the blankets in her kennel often, and had her on iv fluids. They also allowed us to visit and call in any time to see how she's doing. So, so grateful for this place!! Read Less
Richard Smith
21 Sep 2017
REPORT
Wonderful people. Was really surprised to get a follow up call asking how my cat Wyatt was doing. My second time having to make that unfortunate trip, but fortunately I (we) have a great place to take... Read More
Wonderful people. Was really surprised to get a follow up call asking how my cat Wyatt was doing. My second time having to make that unfortunate trip, but fortunately I (we) have a great place to take em if need be. Read Less
Hermelinda Soto
24 May 2017
REPORT
WONDERFUL STAFF! Saved my dog's life (the day before her birthday)! Such wonderful caring staff and were so kind. My dog was kept over night and they told me I could call them at any time to check on ... Read More
WONDERFUL STAFF! Saved my dog's life (the day before her birthday)! Such wonderful caring staff and were so kind. My dog was kept over night and they told me I could call them at any time to check on my baby. I am forever grateful and I know my babydoll is too! Thank you Veterinary Emergency Clinic! Read Less
Fallen Angel
11 May 2017
REPORT
They treated my chihuahua from an infection where she needed three stitches. Reasonable prices considering that my dog needed minor surgery. Wonderful staff. I recommend taking your pets here, they tr... Read More
They treated my chihuahua from an infection where she needed three stitches. Reasonable prices considering that my dog needed minor surgery. Wonderful staff. I recommend taking your pets here, they truly do care. Read Less
Ambar Bennington
11 Feb 2017
REPORT
Do not go here. Go anywhere else but here the vet is snotty and disrespectful she gave me attitude for wanting to take my puppy home and not wanting him to stay the night at the hospital which would l... Read More
Do not go here. Go anywhere else but here the vet is snotty and disrespectful she gave me attitude for wanting to take my puppy home and not wanting him to stay the night at the hospital which would leave them charging me for money EVERY HOUR. She called me inhumane for not wanting my puppy to be connected to a machine and wanting to put him down when she said there was less then 40% chance that he would live. She wanted me to spend 1k on him for the whole night cause his ribs were broken and it was "life threatening"according to her to take him home. I ended up spending 700 dollars on one visit. Two x-rays a charge for VIEWING the x rays which she didn't even tell me I was going to be charged for. She gave me an attitude when I told her that it was MY CHOICE AND MY DOG TO TAKE HIM HOME WITH ONLY PAIN PILLS CAUSE ALL THE OTHER STUFF WAS NOT NESSERARY. SHE STOMPED OUT THE WAIT ROOM LIKE A KID AND LEFT. They are all unprofessional and the lady at the front desk will make you spend every bit of money she can by using pathos. They are all hypocritical and money thirsty. My dog is fine living and breathing she they told me he would DIE if I took him home. They will bombard you with a bunch of contracts that will offend them if you dare to try to read them. They don't care about your dogs feelings or yours. They want money. The rich get richer and the poor get poorer. She dumb and can shove her stupid ass degree up her *** cause she learned how to take your money lol. NEVER AGAIN Read Less
Trudi Amoakohene
29 Jan 2017
REPORT
I'd like to thank the staff and Dr. Holmes at The Veterinary Emergency Clinic from the bottom of my heart! About two weeks ago I went there on a Sunday morning because my dog (my baby) had been attack... Read More
I'd like to thank the staff and Dr. Holmes at The Veterinary Emergency Clinic from the bottom of my heart! About two weeks ago I went there on a Sunday morning because my dog (my baby) had been attacked by another dog. I was a mess because I hated to see her in so much pain and I was worried that she would not make it. They were so professional and kind there. Most importantly they saved my "baby". She ended up having to have stitches in her leg and in her face. Her jaw was broken so Dr. Holmes had to wire it back together. I'm amazed at how she's healing so quickly. Of course this wasn't cheap but it was definitely worth it. They are very compassionate people there. Read Less
Rae Lyon
24 Jan 2017
REPORT
In September I took my dog to a vet in Manteca, they kept him all day, only to tell me at the end of the day he was dying and that I should take him to their sister clinic in Stockton. Instead a frien... Read More
In September I took my dog to a vet in Manteca, they kept him all day, only to tell me at the end of the day he was dying and that I should take him to their sister clinic in Stockton. Instead a friend of mine suggested Veterinary Emergency Clinic. I took him in and they took care of him all weekend, and to our joy he is still alive and doing much better. Many thanks to the staff at the Clinic for letting us have more time with our little Bob Read Less
Jen Sham
30 Dec 2016
REPORT
I've had 2 emergencies in the past year and Dr Holmes and her staff have been so wonderful. I've worked at an emergency clinic in the past and the prices here are very reasonable. In July 2016 I had a... Read More
I've had 2 emergencies in the past year and Dr Holmes and her staff have been so wonderful. I've worked at an emergency clinic in the past and the prices here are very reasonable. In July 2016 I had a dog that got into poison and Dr Holmes and her staff acted quickly to minimize the damage and got her set up on the road to recovery. In December 2016 I had an elderly dog have a seizure and slowly began to die. I was happy with Dr Holmes and her staffs compassion with assisting in ending his suffering. I would never hesitate to go back. I have seen/worked for money hungry non-compassionate vets and this place is not that at all. I am so thankful they are close by my home.. Read Less
Michael Brown
22 Aug 2016
REPORT
Great, Rebel was cheered up by a pit bull. He needed Surgery at 1 Am. The vet did an excellent job and saved my dog. Now Rebel is on his way to recovery. Thank you for the Great Job Mike Brown
Mike Kendrick
3 Apr 2016
REPORT
Took my pitbull in at 4 AM, was yelping in pain, they quickly diagnosed him, calmly and professionaly cared for him. We are home now, he is finally sleeping, out of pain! Thank you!
Ashley Peterson
1 Apr 2016
REPORT
One of the many stray cats in our neighborhood was hit by a car the other night and left for dead. My husband and neighbor took it in to the emergency clinic and they took care of the cat free of cha... Read More
One of the many stray cats in our neighborhood was hit by a car the other night and left for dead. My husband and neighbor took it in to the emergency clinic and they took care of the cat free of charge. Makes my heart warm to know that they truly care about animals, no matter the circumstance. It's not always about money, but doing the right thing:). Thank you! Read Less
Jaime Brown
4 Oct 2015
REPORT
Unprofessional, inappropriate, & DANGEROUS veterinary practice!!! The day after my 9 year old dachshund had surgery to remove her left eye for glaucoma & a TINY (2 mm across, 1 mm deep) mass on her ... Read More
Unprofessional, inappropriate, & DANGEROUS veterinary practice!!! The day after my 9 year old dachshund had surgery to remove her left eye for glaucoma & a TINY (2 mm across, 1 mm deep) mass on her front leg, she chewed the 2 stitches out of her leg. Nothing serious, but I figured better to get it reclosed just in case. Being Saturday, we went here for the first time. First of all, they left us waiting for 1 1/2 hours when there was only 1 other patient & after I was told it would be "about 5 minutes". But when I went into the hallway to complain, the vet showed up right away. She asked us for the same information that we had already imparted to the tech AND on the intake form. She then suggested that we test her thyroid because she seemed "a little overweight". I declined. When she finally got around to looking at the wound she informed me that PUTTING IN 2 STITCHES WOULD REQUIRE GENERAL ANESTHESIA. My other option was to leave it open, but that "risked infection & [I] would have to soak it 3 times a day". I said I thought general anesthesia for stitches seemed excessive, so she offered to do it under sedation. "A puff of gas & maybe oxygen you mean?" I asked. "No, IV medications & fluids," she informed me. She also claimed I would still have to leave her for the day. She then left the room to "get me an estimate". My mother & I couldn't believe what we were hearing! Conscious sedation for STITCHES! So, I summoned the tech back in to tell her not to bother with the estimate, that we were unimpressed with the vet, & that we were leaving. I asked her why they couldn't just use a LOCAL ANESTHETIC to put the stitches in. She informed me that it WASN'T THEIR POLICY TO PUT STITCHES IN UNSEDATED ANIMALS. I informed her that I had never heard of such irresponsible nonsense. That I was NOT going to put my dog through the RISKS OF ANESTHESIA OR SEDATION 24 hours after she has surgery for 2 measly stitches! I also mentioned I would just take her to Sage in Dublin (my dog's safety is worth the drive). At that point, the STUDENT vet tech asked me if I wanted her to take my dog in the back, put in a couple of staples, & give her an e-collar. I said "yes, please!" All that fuss & its the student who makes the suggestion the vet should have from the beginning! As the student tech brought her back (about 5 minutes later) & was showing me the perfectly stapled wound, the vet reappeared (comically changed into scrubs) & informed me what "they" had done. I ignored her till she left, then thanked the tech. The only explanation I can think of for the ridiculous behavior of this vet was she was either 1) trying to bill me for the largest amount 2) not confident or competent enough in her skills or 3) both. At least they had the decency to only charge me for the exam. Avoid this place like the plague. They will trick you into spending as much money as they can and, worse, potentially put your pet in danger to do it. Read Less
Christie Berlin
21 Apr 2015
REPORT
It's hard for me to write a review that says "Loved it" when it ended in my beloved Barney being put to sleep...but from the moment we walked in, we were treated, quickly, and with respect and tendern... Read More
It's hard for me to write a review that says "Loved it" when it ended in my beloved Barney being put to sleep...but from the moment we walked in, we were treated, quickly, and with respect and tenderness. After finding out that our precious dog had a bleeding tumor and making the heart wrenching decision to have him put to sleep...the staff and Dr. Holmes were amazing. Everything was taken out of the room, a blanket was brought in, and we were given time to love on and say goodbye to our precious fur baby. Then when we were ready, Dr. Holmes came in, sat on the floor with us and administered the medication, loving on our baby with us. The staff made a horrific situation bearable, and we will always be appreciative of that. I truly wish that Dr. Holmes and the staff could be our regular vets for the rest of our fur babies. Read Less
Dennis Blakesley
17 Aug 2014
REPORT
The Emergency veterinary Clinic on Prescott RD. is simply the best. There people ROCK! Caring and experienced staff is an understatement. Unfortunately we have had to use them 5 times in the past 2 or... Read More
The Emergency veterinary Clinic on Prescott RD. is simply the best. There people ROCK! Caring and experienced staff is an understatement. Unfortunately we have had to use them 5 times in the past 2 or 3 years. However Every time has been the best experience for us. My cat and four dogs all ways seem to need attention on a weekend. I only wish they could be my full time vet.Read Less
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(209) 527-8844
1800 Prescott Road
Modesto California 95350
Business Hours
Monday
Mon
08:00AM-18:00PM
Tuesday
Tue
08:00AM-18:00PM
Wednesday
Wed
08:00AM-18:00PM
Thursday
Thu
08:00AM-18:00PM
Friday
Fri
08:00AM-18:00PM
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Veterinary Emergency Clinic

Modesto, California
(23)
1800 Prescott Road
Modesto California 95350
Monday
08:00AM-18:00PM
Tuesday
08:00AM-18:00PM
Wednesday
08:00AM-18:00PM
Thursday
08:00AM-18:00PM
Friday
08:00AM-18:00PM
Shari
10 Aug 2019
REPORT
I made the mistake if taking my dog who was my baby of 9 yrs here. On the pH they seemed compassionate & caring but upon arriving the only thing they cared about was money. My dog was in pain and havi... Read More
I made the mistake if taking my dog who was my baby of 9 yrs here. On the pH they seemed compassionate & caring but upon arriving the only thing they cared about was money. My dog was in pain and having difficulty breathing yet all they were concerned about was running out credit card & then as I was crying the nurse with her cold attitude told me she was breathing fine. Took her for x-rays & lab work which was an agonizing 45 min listening to her cry, I found out later she was muzzled. Finally I'm told she would be fine, a stomach infection they said only to be told 10 min later she had a mass on her heart and was terminal. I was falling apart, only to get home and find messages on the phone again about the balance owed after paying them $800 for 2 hrs of hell for both myself and my dog. IF YOU LOVE YOUR PET DONT TAKE THEM HERE. IF U HAVE PLENTY OF CASH ON HAND AND DONT CARE IF YOUR PET IS MISHANDLED AND TREATED BADLY THEN GO AHEAD. Read Less
John Davis
14 Jul 2018
REPORT
I took my small beloved pet of 17 years to be euthanized. They used a catheter port and apparently kept pocking her with a needle. as she cried out in pain. They did not give her the anesthesia as... Read More
I took my small beloved pet of 17 years to be euthanized. They used a catheter port and apparently kept pocking her with a needle. as she cried out in pain. They did not give her the anesthesia as requested in the the very beginning. In fact I was told she fought to the end. I froze and failed to protect my pet from these people. She died a horrible death at their hands. I made the mistake of letting them take her into another room where the torture of inserting an unnecessary catheter was done. When I got her back she was so tightly wrapped in a towel; she looked more dead than alive. Then they gave her the lethal dose. I repeat, I was told "she fought to the end." I asked them to sedate her first which they didn't do. I heard her cry and I just went into shock. If you have to euthanize a pet demand they are given a sedative first and watch them do it. Never let them separate your loved pet from you. Don't go here if you have another choice, don't go alone. I live with this horror. All I can do is warn others. I was ignorant and thought I had done enough research. Obviously, I hadn't. I hope if you have to ever make decision you will know the questions to ask. Read Less
Chris Marie
14 Jul 2018
REPORT
This place has the best emergency services I have ever seen. The entire staff is compassionate for your pets. Sadly I have had to come here on more than one occasion. Each time I have been greeted wit... Read More
This place has the best emergency services I have ever seen. The entire staff is compassionate for your pets. Sadly I have had to come here on more than one occasion. Each time I have been greeted with smiles and concern for my pets. My dog was immediately taken to the back after being hit by a car, the doctor instantly gave her pain meds and got her started on ivs to stop her from getting worse. Another time I came in not such a big emergency I was put in a room the doctor came in and took the time to explain what was going on and talked about the medications she needed and the nurse also took time to show me how to give the meds. I couldn't be happier with the services they provide, if it's big or small, they are there and they care about the well-being and outcome of your pets! Read Less
Morgan Dietrich
9 Jul 2018
REPORT
My chihuahua was very weak and having trouble keeping her temperature normal, so we rushed her here. They put an IV in her, warmed her up, and kept her overnight for observation. We got to pick her up... Read More
My chihuahua was very weak and having trouble keeping her temperature normal, so we rushed her here. They put an IV in her, warmed her up, and kept her overnight for observation. We got to pick her up less than 12 hours later and she is acting completely normal :) The staff was super helpful and told us exactly what was going on! They saved our baby; without them, she wouldn’t be here today! Read Less
Pelon Alfaro
27 Jun 2018
REPORT
Its the best place to go if you need immediate service. People say they don't show empathy but, being honest, it's their job. I took my dog here and sadly she ended up needing to be put down. If the s... Read More
Its the best place to go if you need immediate service. People say they don't show empathy but, being honest, it's their job. I took my dog here and sadly she ended up needing to be put down. If the staff sat down to cry with me too they wouldn't be doing their job. they're professionals, I can see it in their attitude and their behavior that they have to seem "cold hearted " in order to get through the day and bring money to their family just as we do. Someone has to do the job for us and our furry friends. I'd look around and find a cheaper regular clinic but, if you need immediate help, its pricey but, I dont regret coming here. Appointments are 87$ and the staff is honest with you and straight to the point. If the staff sees this by any chance I just want to thank them for helping my dog and family find peace. Read Less
Traci Bach
16 Jun 2018
REPORT
UPDATE: JUNE 16, 2018. Its taken me over 3months to gather up the courage to write this heartfelt review. I only wish to shed some light on what could be considered a dark place. This is an emergency ... Read More
UPDATE: JUNE 16, 2018. Its taken me over 3months to gather up the courage to write this heartfelt review. I only wish to shed some light on what could be considered a dark place. This is an emergency clinic. Often things end badly. I get it. But recently (my last two visits) I have felt a sense of negative chaos in this medical facility i have never felt before. The tension and lack of empathy made me incredibly apprehensive of the personnel this time. While I waited, it appeared that other animals/owners were being handed (almost mechanically) a detailed, itemized list of charges they could expect to pay - BEFORE the Dr. Did could have possibly performed a thorough examination? It seemed weird. And too generalized to be accurate or helpful to the pet in crisis. I don't know what has turned this once friendly and highly knowledgeable and professional place into "THIS", BUT, I KNOW I WON'T GO BACK. There has been huge amounts of heartache here for me, my family andy pets, and it was manageable as long as i felt trust in the care my animal was receiving. I hope that the staff considers what I am saying and perhaps makes adjustments in the way that they are managing their patients and the humans that love them. This place has changed and feels all about money now. Not about healing or medicine or quality of life anymore. There is no comfort, no hope issued either. From the minute i arrived, i felt doomed. Maybe it's the thankless people in Modesto and the entire central valley that have created this change. With all the over stimulated, uneducated, unappteciative, people we have here, i can hardly blame anyone in the service or healthcare industry for having negative and defeated attitudes towards the rest of us. Nobody is entitled to special treatment, but fair is fair, and should be counted on. When kindness has evaporated and reduced so that we can feel it- you should be told and given the opportunity to turn it around. SLOW DOWN, LISTEN, CARE. When people are so hurried and rushed you will miss critical details that could be the answer to save a life! The lack of attention to detail and not lisyening is what caused my pets death. I hope you are listening and make the shift back and remember WHY you started practicing medicine to begin with. Good luck. I wish for you only to hear my concern and not consider this a purely critical review/update. An animal in crisis needs a calm and considerate human companion to read between the lines and be their voice. The medical professional should take the time to hear that voice and consider all things. Dr. Holmes was an example once. Now, the staff seems closed and unwilling to hear the less obvious. Everyone there appears overworked, tired, hurried and stressed. Best wishes and good luck. I hope this helps. Honesty is difficult to out out there, I'm sure the reception of opinion falls heavy. Take care This emergency clinic is by far the best and now the only facility I take my small dogs anymore. I'm grateful that in the event of emergency I have Dr Holmes. Over the last 20 years I have gone to multiple veterinarians between Modesto Turlock Salida Ripon and I have found a few good ones. But as soon as I seem to get settled in with them and my dogs get used to them they leave. They don't just leave the facility, they leave the whole town sometimes the state! Dr. Tillman and Dr. Schmall were two of the best veterinarians I'd ever had the pleasure to work with... Both gone. Thank goodness I found dr. Holmes. She is thorough and doesn't jump to conclusions and doesn't over test and overcharge for anything she doesn't absolutely need to do to give you a what you need for your animal. It's unfortunate that she only works in the emergency clinic which is open only late at night and about twice as expensive as everything it is open during the day. So if you ever in a pinch and it's late night and you need to take your animal somewhere this is the best place to go they're very friendly professional and empathetic, most of all I trust them with my best little buddies. Read Less
Celeste Seeger
7 Apr 2018
REPORT
Can't even explain how grateful I am that they were open last night , the terrible people at Taylor in Turlock turned me down . The wonderful lady's at the ER took me and my pup in at 2:15AM and they... Read More
Can't even explain how grateful I am that they were open last night , the terrible people at Taylor in Turlock turned me down . The wonderful lady's at the ER took me and my pup in at 2:15AM and they took her in right way saw she was bitten and gave her shots and a band aid . You lady's are amazing and I'm so lucky you were there for us . She says thank you for my giants band aid :) Read Less
Karen Fletcher
20 Mar 2018
REPORT
I would recommend this place to anyone that is a pet owner and is faced with the difficult decision of putting your best friend to sleep. The entire staff is very friendly, they let you stay with you... Read More
I would recommend this place to anyone that is a pet owner and is faced with the difficult decision of putting your best friend to sleep. The entire staff is very friendly, they let you stay with your animal as long as you want...you let them know when you are ready for the doctor to administer the shots...they even have you already paid and process so there's no after paperwork that needs to be done....They made a very difficult decision quick and painless....If I could give 10 stars I would.....Thank you for caring about me my Harper... Read Less
Melanie Dawn
16 Oct 2017
REPORT
I walked in around 8-830 last night. My 16 year old kitty has been in poor health and it came to a head last night. The staff was VERY compassionate and understanding. Got me quite swiftly, and gave m... Read More
I walked in around 8-830 last night. My 16 year old kitty has been in poor health and it came to a head last night. The staff was VERY compassionate and understanding. Got me quite swiftly, and gave me all the time I needed. I sat with her for awhile trying to tell her that her pain would be over soon and that she would be forever young and rowdy. I said goodbye to my little furry baby, and left. GREAT service, reasonable prices, wonderfully compassionate staff. Thank you so much for helping my little girl go peacefully. Read Less
Joyce J
8 Oct 2017
REPORT
Saved my baby after she ate raisins. The staff is really really nice. They made me and my dog feel as comfortable as possible considering the situation. They kept her warm, changed the blankets in her... Read More
Saved my baby after she ate raisins. The staff is really really nice. They made me and my dog feel as comfortable as possible considering the situation. They kept her warm, changed the blankets in her kennel often, and had her on iv fluids. They also allowed us to visit and call in any time to see how she's doing. So, so grateful for this place!! Read Less
Richard Smith
21 Sep 2017
REPORT
Wonderful people. Was really surprised to get a follow up call asking how my cat Wyatt was doing. My second time having to make that unfortunate trip, but fortunately I (we) have a great place to take... Read More
Wonderful people. Was really surprised to get a follow up call asking how my cat Wyatt was doing. My second time having to make that unfortunate trip, but fortunately I (we) have a great place to take em if need be. Read Less
Hermelinda Soto
24 May 2017
REPORT
WONDERFUL STAFF! Saved my dog's life (the day before her birthday)! Such wonderful caring staff and were so kind. My dog was kept over night and they told me I could call them at any time to check on ... Read More
WONDERFUL STAFF! Saved my dog's life (the day before her birthday)! Such wonderful caring staff and were so kind. My dog was kept over night and they told me I could call them at any time to check on my baby. I am forever grateful and I know my babydoll is too! Thank you Veterinary Emergency Clinic! Read Less
Fallen Angel
11 May 2017
REPORT
They treated my chihuahua from an infection where she needed three stitches. Reasonable prices considering that my dog needed minor surgery. Wonderful staff. I recommend taking your pets here, they tr... Read More
They treated my chihuahua from an infection where she needed three stitches. Reasonable prices considering that my dog needed minor surgery. Wonderful staff. I recommend taking your pets here, they truly do care. Read Less
Ambar Bennington
11 Feb 2017
REPORT
Do not go here. Go anywhere else but here the vet is snotty and disrespectful she gave me attitude for wanting to take my puppy home and not wanting him to stay the night at the hospital which would l... Read More
Do not go here. Go anywhere else but here the vet is snotty and disrespectful she gave me attitude for wanting to take my puppy home and not wanting him to stay the night at the hospital which would leave them charging me for money EVERY HOUR. She called me inhumane for not wanting my puppy to be connected to a machine and wanting to put him down when she said there was less then 40% chance that he would live. She wanted me to spend 1k on him for the whole night cause his ribs were broken and it was "life threatening"according to her to take him home. I ended up spending 700 dollars on one visit. Two x-rays a charge for VIEWING the x rays which she didn't even tell me I was going to be charged for. She gave me an attitude when I told her that it was MY CHOICE AND MY DOG TO TAKE HIM HOME WITH ONLY PAIN PILLS CAUSE ALL THE OTHER STUFF WAS NOT NESSERARY. SHE STOMPED OUT THE WAIT ROOM LIKE A KID AND LEFT. They are all unprofessional and the lady at the front desk will make you spend every bit of money she can by using pathos. They are all hypocritical and money thirsty. My dog is fine living and breathing she they told me he would DIE if I took him home. They will bombard you with a bunch of contracts that will offend them if you dare to try to read them. They don't care about your dogs feelings or yours. They want money. The rich get richer and the poor get poorer. She dumb and can shove her stupid ass degree up her *** cause she learned how to take your money lol. NEVER AGAIN Read Less
Trudi Amoakohene
29 Jan 2017
REPORT
I'd like to thank the staff and Dr. Holmes at The Veterinary Emergency Clinic from the bottom of my heart! About two weeks ago I went there on a Sunday morning because my dog (my baby) had been attack... Read More
I'd like to thank the staff and Dr. Holmes at The Veterinary Emergency Clinic from the bottom of my heart! About two weeks ago I went there on a Sunday morning because my dog (my baby) had been attacked by another dog. I was a mess because I hated to see her in so much pain and I was worried that she would not make it. They were so professional and kind there. Most importantly they saved my "baby". She ended up having to have stitches in her leg and in her face. Her jaw was broken so Dr. Holmes had to wire it back together. I'm amazed at how she's healing so quickly. Of course this wasn't cheap but it was definitely worth it. They are very compassionate people there. Read Less
Rae Lyon
24 Jan 2017
REPORT
In September I took my dog to a vet in Manteca, they kept him all day, only to tell me at the end of the day he was dying and that I should take him to their sister clinic in Stockton. Instead a frien... Read More
In September I took my dog to a vet in Manteca, they kept him all day, only to tell me at the end of the day he was dying and that I should take him to their sister clinic in Stockton. Instead a friend of mine suggested Veterinary Emergency Clinic. I took him in and they took care of him all weekend, and to our joy he is still alive and doing much better. Many thanks to the staff at the Clinic for letting us have more time with our little Bob Read Less
Jen Sham
30 Dec 2016
REPORT
I've had 2 emergencies in the past year and Dr Holmes and her staff have been so wonderful. I've worked at an emergency clinic in the past and the prices here are very reasonable. In July 2016 I had a... Read More
I've had 2 emergencies in the past year and Dr Holmes and her staff have been so wonderful. I've worked at an emergency clinic in the past and the prices here are very reasonable. In July 2016 I had a dog that got into poison and Dr Holmes and her staff acted quickly to minimize the damage and got her set up on the road to recovery. In December 2016 I had an elderly dog have a seizure and slowly began to die. I was happy with Dr Holmes and her staffs compassion with assisting in ending his suffering. I would never hesitate to go back. I have seen/worked for money hungry non-compassionate vets and this place is not that at all. I am so thankful they are close by my home.. Read Less
Michael Brown
22 Aug 2016
REPORT
Great, Rebel was cheered up by a pit bull. He needed Surgery at 1 Am. The vet did an excellent job and saved my dog. Now Rebel is on his way to recovery. Thank you for the Great Job Mike Brown
Mike Kendrick
3 Apr 2016
REPORT
Took my pitbull in at 4 AM, was yelping in pain, they quickly diagnosed him, calmly and professionaly cared for him. We are home now, he is finally sleeping, out of pain! Thank you!
Ashley Peterson
1 Apr 2016
REPORT
One of the many stray cats in our neighborhood was hit by a car the other night and left for dead. My husband and neighbor took it in to the emergency clinic and they took care of the cat free of cha... Read More
One of the many stray cats in our neighborhood was hit by a car the other night and left for dead. My husband and neighbor took it in to the emergency clinic and they took care of the cat free of charge. Makes my heart warm to know that they truly care about animals, no matter the circumstance. It's not always about money, but doing the right thing:). Thank you! Read Less
Jaime Brown
4 Oct 2015
REPORT
Unprofessional, inappropriate, & DANGEROUS veterinary practice!!! The day after my 9 year old dachshund had surgery to remove her left eye for glaucoma & a TINY (2 mm across, 1 mm deep) mass on her ... Read More
Unprofessional, inappropriate, & DANGEROUS veterinary practice!!! The day after my 9 year old dachshund had surgery to remove her left eye for glaucoma & a TINY (2 mm across, 1 mm deep) mass on her front leg, she chewed the 2 stitches out of her leg. Nothing serious, but I figured better to get it reclosed just in case. Being Saturday, we went here for the first time. First of all, they left us waiting for 1 1/2 hours when there was only 1 other patient & after I was told it would be "about 5 minutes". But when I went into the hallway to complain, the vet showed up right away. She asked us for the same information that we had already imparted to the tech AND on the intake form. She then suggested that we test her thyroid because she seemed "a little overweight". I declined. When she finally got around to looking at the wound she informed me that PUTTING IN 2 STITCHES WOULD REQUIRE GENERAL ANESTHESIA. My other option was to leave it open, but that "risked infection & [I] would have to soak it 3 times a day". I said I thought general anesthesia for stitches seemed excessive, so she offered to do it under sedation. "A puff of gas & maybe oxygen you mean?" I asked. "No, IV medications & fluids," she informed me. She also claimed I would still have to leave her for the day. She then left the room to "get me an estimate". My mother & I couldn't believe what we were hearing! Conscious sedation for STITCHES! So, I summoned the tech back in to tell her not to bother with the estimate, that we were unimpressed with the vet, & that we were leaving. I asked her why they couldn't just use a LOCAL ANESTHETIC to put the stitches in. She informed me that it WASN'T THEIR POLICY TO PUT STITCHES IN UNSEDATED ANIMALS. I informed her that I had never heard of such irresponsible nonsense. That I was NOT going to put my dog through the RISKS OF ANESTHESIA OR SEDATION 24 hours after she has surgery for 2 measly stitches! I also mentioned I would just take her to Sage in Dublin (my dog's safety is worth the drive). At that point, the STUDENT vet tech asked me if I wanted her to take my dog in the back, put in a couple of staples, & give her an e-collar. I said "yes, please!" All that fuss & its the student who makes the suggestion the vet should have from the beginning! As the student tech brought her back (about 5 minutes later) & was showing me the perfectly stapled wound, the vet reappeared (comically changed into scrubs) & informed me what "they" had done. I ignored her till she left, then thanked the tech. The only explanation I can think of for the ridiculous behavior of this vet was she was either 1) trying to bill me for the largest amount 2) not confident or competent enough in her skills or 3) both. At least they had the decency to only charge me for the exam. Avoid this place like the plague. They will trick you into spending as much money as they can and, worse, potentially put your pet in danger to do it. Read Less
Christie Berlin
21 Apr 2015
REPORT
It's hard for me to write a review that says "Loved it" when it ended in my beloved Barney being put to sleep...but from the moment we walked in, we were treated, quickly, and with respect and tendern... Read More
It's hard for me to write a review that says "Loved it" when it ended in my beloved Barney being put to sleep...but from the moment we walked in, we were treated, quickly, and with respect and tenderness. After finding out that our precious dog had a bleeding tumor and making the heart wrenching decision to have him put to sleep...the staff and Dr. Holmes were amazing. Everything was taken out of the room, a blanket was brought in, and we were given time to love on and say goodbye to our precious fur baby. Then when we were ready, Dr. Holmes came in, sat on the floor with us and administered the medication, loving on our baby with us. The staff made a horrific situation bearable, and we will always be appreciative of that. I truly wish that Dr. Holmes and the staff could be our regular vets for the rest of our fur babies. Read Less
Dennis Blakesley
17 Aug 2014
REPORT
The Emergency veterinary Clinic on Prescott RD. is simply the best. There people ROCK! Caring and experienced staff is an understatement. Unfortunately we have had to use them 5 times in the past 2 or... Read More
The Emergency veterinary Clinic on Prescott RD. is simply the best. There people ROCK! Caring and experienced staff is an understatement. Unfortunately we have had to use them 5 times in the past 2 or 3 years. However Every time has been the best experience for us. My cat and four dogs all ways seem to need attention on a weekend. I only wish they could be my full time vet.Read Less
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