It has been one week since Dr Flores and Eileen put my Beloved Peek A Boo to sleep in my arms with the same love and care he gave her for the 15 years of her life. No one could have been better. Thank You Doctor Carolyn Spencer Read Less

My dog had a seizure and the next best appointment with another Vet was a whole week away. I found Arrow Dog and Cat Hospital who after calling in the morning, was able to bring my little maltipoo in by the afternoon. All testing was done that day, results in 2 days and now we have a plan for treatment. The staff is awesome. Pam is very caring and took the time to listen to me and between the Vet assistant and Vet, both asked me many important questions to establish a good diagnosis. I am so so grateful and feel Iess freaked out. Read Less

Could not have been better!! The best experience I have EVER had at a vet. Thank you for truly caring for Eddie and taking his needs into the service. I had been putting off taking him in because of his fear of other dogs but you made accommodations for him to make it work. Thank you, thank you, thank you!!!! Read Less

I can't say enough about how caring Arrow Dog and Cat Hospital is to both myself and my fur baby. I would recommend this place to anyone needing vet services. Going to the vet can be stressful to you and your pet. Arrow Dog and Cat Hospital makes your visit easier on you. Read Less

The staff is super friendly and knowledgeable. I took my dog there after my dog was diagnose incorrectly by a different animal hospital. They were very kind and offered me a discount when I couldn’t afford to pay for his surgery. They really love animals and they will help in any possible way to get your pet back to health. Love them and will continue to take my dog. Nicky boy is still healthy and well after 13 years. 💖💕 thank you everyone at All Creatures Animal Hospital! You rock! Read Less

I'm on the fence with this vet. I've been bringing my dog here since he was a puppy and it started out great. We had to take him back periodically that first 6 months or so to get all of his 1st year shots. When it was time to get him neutered, they were a little pricey, so we shopped around, and ended up going somewhere else, just for this procedure. They of course didn't seem to be happy about this, but is what it is. The other place also microchipped my dog and gave him his rabies vaccine. From the start this vet has pushed using their app for everything.. appointments, medicine (flea, heartworm, etc), records.. as it's supposed to be super easy this way. I have used the app, but it seems nothing I enter in there is relayed to their system. They asked me a handful of times if he was rabies vaccinated, which I clearly noted his ID# and date it was done on the app, but they don't have the information. Also, the medicine I order from the app, they had no idea which one he was taking, even though I ordered it through the app and a doctor at their facility MUST sign off on it each time. It's very frustrating. Also, my pup was due for his yearly shots, so we took him recently. About 2 weeks later we get another notification that he is overdue on a vaccine! So why didn't you just do it when I was there 2 weeks ago?? Very annoyed. Convenience is not something they strive for apparently. Read Less

Took our puppy for his first vet visit since we got him and this place was wonderful. Very caring for the animals and knowledgeable. Answered all the many questions we had and they took their time with our puppy, never felt rushed. Will definitely continue to bring our puppy here. Read Less

This is such a great facility. The staff is so welcoming and friendly. The establishment is well kept and homey. We were able to get our kittens up to date with their boosters, rabies shots, flea medicine and nail trimmings in less than an hour. Plus their layout has a dog entrance and a cat entrance which is such a great idea! We will definitely be back and refer as many people as we can. Read Less

First things first the staff is really nice except for the older lady at the front desk. Second I have a 87 pound German shepherd and they prescribed her 150mg of antibiotics 2 times a day. Which I ended up having the same precedure done again and she was given the correct dosage of 750mg but that's not all.Third I went in because she had an abscess under her mouth that looked really bad agreed to the payment of around 600 for shaving her and treating her with pills even paid for an E collar that I did not receive, and once I got there to pick her up the bill ended up being 751 without my approval or a call. I would stay away from this place at all costs there are bigger better managed cheaper places than here.  I will be contacting the vet board. Read Less

We went to visit Dr. Agarwal today and couldn't be happier knowing that our little pup is in great hands with her and her staff. She is by far one of the sweetest and compassionate people I've ever met and it's obvious that she truly loves helping animals. She took her time to listen to my concerns and was extremely knowledgeable. Our dog (and baby) felt so comfortable and happy there. There was a calmness that I have never experienced before at an animal hospital. The staff is extremely friendly and welcoming! The hospital is very clean and warm. They even have separate waiting rooms for dogs and cats! I would definitely recommend this animal hospital to anyone! Read Less

I used to dread taking my boys to the vet, but not anymore. The level of care that we get from Dr. Agarwal and her staff is exceptional. They are very knowledgeable and professional, yet kind and compassionate. One of my cats had advanced kidney disease (due to never having his teeth cleaned the first 12 years of his life, until I adopted him:-(). I knew he was receiving the best of care from Arrow Dog & Cat Hospital and Dr. Agarwal helped me keep him happy and comfortable as long as we could. When it was time to let him go at 17, it made it a little easier knowing he was in their very capable hands. I just took his brother in this morning for his vaccines and even though he is a grumpy old man and can be a little challenging (and very vocal!) he is always treated with top quality care, kindness and compassion. Read Less

I love this place for my precious pup! Dr. Agarwal is so caring and sweet. I was so nervous for my dog to get his teeth cleaned because I didn't want him to go under anesthesia but she made me feel so comfortable, as she does with all my concerns. Read Less

Staff is wonderful & prices are very reasonable. I felt very comfortable leaving my dog there for the day to get her teeth cleaned. The manner in which the staff treated my dog allowed me to be comfortable & trust that she was going to be very well taken care of. Read Less

My elderly cat had a tooth abcess and Dr. Agarwal removed the tooth and took care of the infection. She is a wonder doctor. My cat was feeling well enough to eat canned food the next day I brought her home. The whole staff is friendly and caring. Pam, who works at the desk, has a lot of experience and knowledge of different diseases which can affect the animals. Read Less

Their web page says walk-in vaccinations but that is untrue. I get there and experience an illiterate receptionist who has no idea what's going on and then they say an exam is required along with an appointment. Very disappointed, you should correct your website Read Less

The fist place I went to was rude and didn't know if the Dr would be in. My dog Zeus was sick and needed attention. I found this place on yelp that offers a $29 first time office fee so I brought him over. I was greeted nicely and was told there would be an hour wait due to an emergency but waited because I needed him seen. The staff here was extremely helpful and worked out pricing to get him treated. I needed to put half down before they started but I didn't not have half on me but it was on the way. They took Zeus back and started anyways. The next day I had to bring him back to finish treatment and bring his brother because he was coming down with the same sickness. They allowed me to put down whatever money I had to get him started until I could get the funds together. They worked with me to get my dogs better and I so appreciate that. My dogs are my babies and I was devastated and stressed by their illness and they took care of my babies. I will diffidently becoming back here. The prices for vaccines are really good and everyone was so nice and took the time to explain all the details with me of what was happening what to do and the best price to take care of them. 10 stars are due. Thank you Arrow Dog & Cat Hospital. Read Less

This place is awesome! All the staff is friendly and caring. They obviously care more about getting your animal better than money. I took my cat here for a second opinion since her eyes were both irritated and were not getting better with the medication the first vet gave me. After just one week with the correct eye medication and diagnosis from Dr. Agarwal, her eyes are back to normal and looking better than ever! I would recommend Arrow Dog and Cat Hospital to anyone and I will definitely be coming back. Read Less

I'm so glad I found this place! My cat had an eye infection in both her eyes and I visited another vet twice for the same problem. The other vet gave me the wrong diagnosis and the wrong medication (twice). Her eyes were not getting better so I decided to find another place for a second opinion. I stumbled across this place through yelp reviews and I'm thankful for that. Dr. Agarwal gave us a more accurate diagnosis and the correct eye medication and within 7 days her eyes were big, bright, clear and beautiful again. All the workers at this place are friendly and obviously enjoy their job. I'm glad I found a place that's not just about money and actually cares about helping animals get better! Read Less

I have been coming here with my dog for a while now and I am extremely impressed by the service and the ability of the staff to perform with utmost care. The wait times are minimal and they are very thorough in their examinations. I can't think of a better place to bring my dog. I highly recommend them. Read Less

The best staff, very kind knowledgeable of your pet and your pets personal needs and wants. The vets are extremely nice and get to know you and your pet and your pets history. This isn't just another pet hospital/ Vet Clinic, this is a safe haven for family's to take there love ones to get there medical care needs taken care of Read Less

I came here on an emergency. I brought in my dog after she had collapsed, she had been sick for a couple days and was scheduled to visit our usual vet just a day later. When we got there she had low glucose levels and required o2. I knew going in that things were not looking that great since she was older. I was told that she required 24 hour care for a couple days... which can be pretty pricey. I had to make the decision on continuing care or putting her down. While I was in the room crying my eyes out trying to come to terms to the decision I knew I had to make, all I can hear was how the vet was upset that her breakfast sandwich looked funny. Whether she should go back and complain to get her money back.  I can also hear how the employees complained about a coworker. I understand that things happen in the workplace but they didn't seem to care that I was just in the next room being able to hear EVERYTHING! It was hard trying to keep my thought straight with all their complaining. I had to face the fact that I could not afford to continue treatment and signed everything to put her down. I paid what I could and was told that I can pay the remaining balance of $200 when I come back to pick up her ashes. A week later... no call. Two weeks later, I called to know the status of her ashes and they told me there was a delay on when they picked up her body, but did not hesitate to remind me of my remaining balance. I told them that I was told I can pay when I picked them up, but she didn't sound too convinced. Called again the following week and I was told I never paid for her cremation so they do not have her ashes! WHAT!? I was in complete disbelief! I was a total wreck! No one should ever have to go through that! I will not be going back. I will not recommend this place to anyone!!!Please be considerate of your personal conversations while you have patients in the next room. Completely unprofessional! Read Less

AD&CH did a wonderful job taking care of both of my cats. Every one of the staff members is kind and compassionate and did their best to make my little fur babies feel more comfortable. One thing I love about this establishment is that in their exam rooms, they have toys and cat trees for the cats to play with while waiting for the doctor. The doctor was brief yet detailed when explaining her diagnosis and never pressured me into any treatments I wasn't interested in. And the best part is it's minutes from where I live. Convenient location and excellent service is often hard to come by. My cats will definitely be back for any other procedures they need. Read Less

We loved our 1st visit and experience to Arrow Dog & Cat Hosp.. staff were caring, thorough and genuinely nice to my kids and our new doggie Looking forward to bringing our little "Nacho" back for all his follow up care here. Read Less

Excellent service and care for our 12 year old pup. They took us in on a walk-in basis, and saw us very timely while being compassionate for our dog. The Dr called us the very next morning with lab results and went over everything in detail with so much patience to answer any questions or concerns we had. Definitely recommend this place :) Read Less

One star because there's no zero. Ask Dr. To call me about my cat after milking me for 500. No call. They got pissed because I refused a test for 300 more. That test would prove my cat was sick from eating raw meat or poisoned animals. My guy never goes out. Anyway, besides that the drs. don't seem that knowledgeable, and staff though polite are just kids repeating what they hear. Do your pet and wallet a favor, steer clear. Read Less

They did a great job taking care of my cat. Their service was prompt and very friendly. They were caring, compassionate, and patient. Everything was detailed out to me, explained, and I wasn't forced into treatments I didn't want or need. I didn't have to wait for the procedure I wanted done; it was taken care of promptly. I will definitely use them again in the future. Read Less

We felt welcome visiting for the very first time. Everyone was very pleasant! It was nice meeting Dr. A. She was very thorough and up front w/my pet's condition and needs. No long wait time. I am really happy and I felt good about this place! Keep up the great work!! Salud!!! And, one last thing, the place is very, very clean......A+ A+ A+ for me!!! Read Less

What I dread most about taking my dog to the vet is the wait... Not here, though. Walked in with no appointments for the vaccine clinic and my dog was done with his annual shots within 15 minutes. Paperwork, the shots themselves, payment --- all done in 15 minutes. I'm really happy with this  efficient and friendly office. My dog was so scared he literally sh*t himself so I was glad to be able to get him out ASAP. Read Less

I've had a great experience at Arrow Dog & Cat hospital. I brought Lola here a couple of times, today I picked her up after staying over night and I can just tell she has been really good taken care of. I want to thank Dr. Nichole and her staff for being so awesome from the moment I walked in and through the whole process, can't thank u enough Read Less

A friend referred me and I will be forever grateful.Dr. Nichole and staff are caring and compassionate. They took care of an emergency situation for my cat. DONT TRUST YOUR PETS TO ANYONE but Arrow Dog & Cat Hospital. Prices are affordable and you can feel the love when you walk in the door. Thank you so much for the VIP treatment. He feels better already. Read Less

The entire staff is just wonderful! They made what was a very difficult moment so much easier to handle. We brought our German Sheppard to the hospital because he suddenly lost complete movement on the bottom half of his body in a matter of 20 minutes. My two kids and I were hoping there was something to do for him but had the feeling it wasn't looking that great. ( I lost another German Sheppard to the same issue many years ago). The staff was very diligent and helped me get the dog from our car to the vet room and made him as comfortable as possible. The Dr. came in right away and diagnosed him with genetic disc/spine problems. He explained all the options and help me to make the decision, although very hard one, for the benefit of our dog. I had to walk back into the room and explain the situation to my kids. The staff was so caring, loving and respectful of our pain and sadness, They gave my family all the time we needed to say goodbye to our beloved dog. They cared not only for the dog but for my kids who were devastated. I can't imagine having to go through the same circumstances in the office of our regular vet in Murrieta. We will be taking our other German Sheppard to Arrow Hospital even though they are about 1 hour away. Totally worth it!! Amazing Service!! Read Less

A cat-expert veterinarian, clean hospital, friendly staff, what more do I need for my fur babies. I have 4 cats and I love them to death. So I did need a vet who specialized in cats. I looked round and apparently Dr. A at this place is the only one around the Claremont area. She is great find for cat people like me. Read Less

I brought my dogs in after a pit bull attack. Although things could have been way worse, my dogs escaped serious injury.... the worst has a scrape. Not wanting to chance anything, I took my dogs in to Dr. A and her staff, I couldn't have made a better choice. My dogs and I were treated with the dignity, compassion and high level of care that was very reassuring after a traumatizing experience. I can't thank the staff at Arrow Dog and Cat Hospital enough for the wonderful care and attention. My dogs will recover and we'll get back to normal, thank goodness.Read Less

Dr. A and her staff are amazing! My wife, dogs and I were attacked by a pit bull while out on a walk at a park. Things could have been much worse but thankfully my dogs were alive and without serious damage. Not wanting to chance anything, I took my dogs to Arrow Dog and Cat hospital to be evaluated. After the initial consult and the level of concern the staff had, I wasn't worried about my dogs care or the bill. I knew I'd be taken care of with the dignity, compassion and attention that my dogs and I deserved. I'm very happy with the level of service I received and the time and attention that JR and Dr. A., provided. My dogs are recovering from their frightening ordeal and won't hesitate to recommend Arrow Dog and Cat Hospital 1000x's over. Yes, they're THAT good. Read Less

Known Dr. A for a number of years. She has only been here at this hospital for a few months but I have had her treat my pets at her other clinics in the past. She is a wonderful, caring and intelligent doctor, that I wouldn't think twice to bring my pets to. Read Less

The staff at Arrow is extremely caring and compassionate. We've never once felt pressured into doing what I felt were unnecessary tests which I've often experienced at other vets. I can't say enough wonderful things about Dr. Agarwal. She was so wonderful helping us care for our Chihuahua and really put me at ease. Dr. Agarwal and all of the vets at Arrow genuinely care about the animals. They also charge the most reasonable prices I've ever paid at a vet. We recently moved and now drive 40 minutes to Arrow because we love them so much. I would recommend them to anyone! Read Less

I was referred to Arrow Dog and Cat Hospital by a friend who had been their client for many years. I own many cats and dogs and I took my cat to this animal hospital to test them out. I was impressed by Dr Agarwhal's expertise in cats. I am going to start bringing all my pets to them now. Read Less

I was looking for a cat-expert veterinarian in the Claremont area and I came across Arrow Dog and Cat Hospital where Dr. Nichole Agarwal practices. During a regular exam my cat tested FIV positive and I was told to euthanize him. Not at Arrow Dog and Cat Hospital. Dr. Agarwal reviewed his medical history and told me that cats could test positive after FIV vaccination due to the vaccine. My cat had received the vaccine before, by the way. Phew!!! She did a test to confirm her diagnosis. It all checked out! If I had not gotten a second opinion from Dr. Agarwal, my cat would be dead my now. I am so happy to have found this place. Read Less

Arrow Dog and Cat Hospital is the best. We have been taking our dogs there for years when they had a different name and have had the best care. Our sweet dog Kayla suffered with multiple health issues all her life and they did everything they could to help us keep her healthy. She lived 14 years and when we made the decision to let her go they helped us through that as well. All of the veterinarians and staff are so caring and they just make everything so easy. I am especially grateful for Dr. Nichole Agarwal. She is the most kind, patient and thorough veterinarian around. Really just so thankful she is there and has taken care of our family! Read Less

Great service and a very competent veterinarian! Dr. Agarwal saved my 20 years cat's life while other vets told me to euthanize her. Dr. Agarwal performed a challenging surgery to remove a mass that could have potentially been cancerous. Staff was wonderful also. Read Less

If you are looking for a compassionate and honest veterinarian then look no further. I have been coming to this animal hospital for the last 10 years. They have changed the name recently but their quality of veterinary care is just as good as before. Read Less

i can't think of a better veterinary hospital than Arrow Dog & cat Hospital. My brought my 7 year lab because she seemed in pain and wasn't eating. With x-ray and ultrasound, vet at this place identified a foreign object. Dr. Bocanegra did the surgery and took a toy out of my girl. Surgery was not cheap but quality was of veterinary was top class. If you love your pets like family, bring them this animal hospital. Read Less

It is so great to have a cat-expert veterinarian in our Claremont/Montclair/Upland area. Dr. Nichole Agarwal diagnosed my cat with hyperthyroidism and designed a treatment for him. He is not longer losing weight and vomiting. Dr. Agarwal is a blessing to all cat-owners. Read Less

Our Pit Bull had hurt his front leg and we were worried that he broke his leg. We called around to get some idea of pricing. Arrow Dog & Cat Hospital’s prices were average and it seemed to be reputable so off we went. Coming from Upland, we had a hard time finding the place because there are two Arrow Highways apparently! But anyways after finding the place we were greeted immediately and given paperwork. Once that was said and done, they took our Pit Bull to get weighed and then off to the exam room. Within 2-3 minutes Dr. Nicole Agarwal came in and started examining our dog. First of all our Pit Bull is very anxious and doesn't let anyone besides his family members to touch so to see him so calm with an injured leg was amazing! Dr. Nicole was twisting and bending his leg and he was ok with! It's like she is another dog whisperer!I was still nervous about the bill, but to my surprise no vaccinations or other stuff was pushed on us because they weren't necessary and we left the veterinary hospital, after an exam, an x-ray and a bottle of inflammatories only about $190 poorer. And the weight that was lifted of our shoulders receiving the news his leg wasn't broken, or didn't require surgery was priceless! Read Less

I brought my lovely cat to Arrow Dog & Cat Hospital because it was not urinating. She was all blocked up. I live in Claremont and found this place on the internet. Dr. Nichole is a cat expert. The surgery to open the urinary track was done by Dr. Veronica Boca(?) and she did an amazing job. Recovery time was not long and my cat recovered faster than I expected. During a follow up appointment with Dr. Nichole, I was given a whole list of things to do to prevent from this from happening again. Can’t thank enough for saving her life. Read Less

This office was previously known as All Creatures Animal Hospital, but previous owner closed it last year, and we were very sad.  However, doggie wishes and dreams do come true!  The business opened up earlier this year under new ownership with new docs and many of the former staff (Julie, Crystal, Jr., etc.)  Charlie says YAY!  Ramsay says NAH!  Still don't like going to the vet.  We have been back several times---see our updated review under All Creatures Animal Hospital.  Most recently, we had our teeth cleaned (the beagles, not me), and then visited again for a bunch of maintenance issues -- refill on thyroid meds, refill on flea meds, toenail trim, emptying the anal glands, and removing sutures from an ear (clash of the beagles when humans weren't home).Extremely timely and personable service.  And I love that they are open on Saturdays.  Now, I don't have to take personal time off work for my high maintenance canines.  Charlie especially likes coming here, even when he's not feeling well.  Ramsay not so much, but once his treatment is done, he cheers up, looks for his cookie reward, and does his Flinstone run for the door.  Speaking of cookie reward--Ramsay says what happened to the cookie jar?  Pawlease bring it back! Read Less

I've been around animals my whole life and Dr. Agarwal and Arrow Hospital are amazing! They take such good care of my dog and there's such a warm, friendly feeling from the entire staff. It's clean and professional and I take my dog there even though it's not that close to my house. Read Less

Ok.... I might be bias because I'm family. But when I walked in the front desk didn't know I was family and she gave me a hardy warm welcome. The service was fantastic . And while waiting in the waiting room I had the opportunity to talk to other clients and they all such positive things to say about the office. And everyone from the front office to the back knew everybody's ( animals & humans alike ) name. And for the extra level service the have two entrances .... One for puppy patience ... And one for kitty patience. Nice way to keep the peace. We'll be back!!! Read Less

Thought the receptionist was rude, joking around while customers are waiting is not good, but she's good on the phone. The nurse was super warm and friendly, and I felt really comfortable around her. Dr. Ken Tudor personally came out and explain what was wrong with my dog. What a nice guy. Great customer service! I would refer this place.Read Less