My wife and I took all three of our dogs to Dr. Kym Mitchell for many years up until we left Calfornia. She is extremely knowledgeable and very caring. We could not have asked for more. I notice that one or two people are upset about being put on hold. Please note that there are always ebbs and flows traffic in any veterinarian's offices, this is completely unavoidable. I can assure you that all the staff at Montrose Pet Hospital are the ultimate professionals really care about ALL of their customers Read Less

We have been here a couple of times with our husky. The staff is nice, the place is clean and they can do some testing on site, which makes it convenient. Pricing seems reasonable and we liked Dr. Sherry. Read Less

This place use to be better. My dachshund became paralyzed in his rear legs and after taking my dog to the emergency room I was told to follow up with my vet. The doctors were on a 2 plus hour lunch. I received a call back from the tech saying they won't see me and to take my dog to a specialist because surgery was the only answer because of the breed. At the emergency room I decided on conservative treatment of bed rest and medication and wanted to follow up to see if maybe an infection caused the issue ( which is possible ). My house was one of the 4 which burned to the ground in the September LaTuna fire and we lost everything we own. Surgery is not an option. I feel the clinic was glib and discounted me and my little Dachshund. Read Less

I loved Dr. Bayliff and she took great care of our dog towards the end of his life. However, several months ago we had an emergency with him early one morning. He was covered under one of their annual plans for free visits. My husband tried to take our dog in only to be told they had "too many emergencies" that weekday. We ended up taking our dog to ASG, where he was treated for extremely low blood pressure and would have died that morning without their care. We paid around $2000 for the treatments at ASG but their technicians and staff were incredibly caring throughout the entire process. As we later learned, our dog had cancer and passed away about a month later. We called Montrose Pet Hospital on the morning that he died to ask for help and they told us to call a crematorium who could take care of him. No one mentioned that the service was closed on Sundays so we then had to figure out what to do with our dogs body that day before finally convincing MPH to help hold his body that day.Many of the staff members at MPH were very caring and kind, and we did receive a nice card after he died. However, looking back now, we paid around $500 per year for this annual plan. No one noticed my dog's extensive cancer at his physical just two months prior to his death. They actually wanted to continue charging us the monthly payment for his annual plan after his death until we complained and paid the difference in price for services rendered instead. I found this pretty callous and incredibly insensitive considering the lack of help we received towards the end of his life. There were things I liked about MPH but towards the end of our dog's life we felt really let down by their lack of help. Read Less

We can't say enough about Montrose Pet Hospital. The care we receive EVERY time we take one of our three beagles is top notch. From the girls at the desk/phone helping us and making us feel warm and welcome. Always helpful and courteous. Something so important in any doctors office, pets or humans!  Dr Kym Mitchell and Ben Sures know their animals and how to care for and make you feel like family.  The two of them are amazing! Recently we were in for our sick Beagle Buddy and had fabulous care by Dr Hong and Mark. In our time of sadness and concern, they made us feel so at ease. I would trust my pets, who are like our family, with ANY of their staff. We are extremely lucky to have Montrose Pet Hospital in our community. Gaspi and Cindy Porcell Read Less

Really great veterinary office. Friendly staff and great doctors who take the time with you and your pet(s) We drive here from Burbank to bring our dogs and couldn't be happier. It's also a plus because before or after your appointment you can stroll down and visit the nearby businesses. Read Less

I've brought Rowlf & Bebe here a few times over the past few years. The place is always clean & odor free. Every time we go in, they have: Smiles for me The enthusiasm for my pets that every dog's human wants to see The knowledge to help with whatever is going on Absolute competency Can't recommend enough. We will be taking our big pup in for a minor surgery next month and I feel really confident about putting him in their hands.Read Less

Great team of animal lovers. We come here partly because they are open til 6 seven days a week, great for working pet parents. They use digital record keeping, which is very important in case your pet needs ER care. It'll save the cost and delay of running duplicate tests.Read Less

I love Montrose Pet hospital the doctors are awesome, first time I went there the doctor got right down on the floor with my dog which shocked me. I use to work for a vet and have been to a few and have NEVER had one go down to the floor to meet my dog! Super happy we switched from one who required fecal tests every time we went regardless if we needed it. Not to mention the tests all had to be sent to a lab not done on site where it wouldn't cost as much. Montrose Pet has never done any unnecessary tests and they have taken excellent care of my furfaces. I would recommend them above any vets I've gone to for over 45 years. The staff is super friendly and always know who you are and they are always smiling. I wouldn't trust anyone as much as I do Montrose Pet Hospital and their staff and doctors. Read Less

I've had pets for years and been through NUMEROUS vets all over So Cal. and this place is truly my favorite for all of my non exotics. Dr Bayliff is incredible--personal, thorough without feeling pushy or greedy, great with the animals, and with nervous owners. Everything is state of the art and she doesn't hesitate to share all details of any tests with me and give options. She is even great about answering emails. Prices are good , compared to other So Cal rates i have encountered. AMAZING work with the many rescues I have brought in on behalf of groups . Cannot say enough about them. Read Less

The review by Benita Kim below has got to be false. You can tell by her unbelievably long list of complaints which reads like a hit job. The MPH staff was great and so very helpful. The many people who brought their dog here today were all extremely happy. So just skip over Ms Kim's hit job and feel secure to bring your pet to this wonderful hospital. Read Less

Our dog went into shock after receiving a vaccine and a cysto (procedure that extracts urine from a dog using a syringe that is inserted into a dog's belly, puncturing the bladder). The story of what happened is long and I don't want to drown this review with every detail. So, below are the reasons for my bad review in relation to what happened to my dog at MPH: - Dr. Swope kept providing the same treatment to our dog without knowing what was wrong with her. She did not bother to ask for a second opinion from another veterinarian or recommend seeing a specialist to find out what's wrong with my dog. She did recommend we go to an emergency room or a specialist group for MORE MONITORING ONLY. - While our dog was at MPH receiving treatment, we asked Dr. Swope to give us a call to provide an update. Her response was, "I WILL FORGET." So, we had to call to get an update. - The technicians forgot to give us our dog's prescription. So, we had to go back and knock on the door (since they locked it the second we stepped out of the hospital) to get it. At that point, the technician seemed confused and wasn't aware that she was supposed to give me a prescription when it was clearly written in our dog's chart. - The technicians were very pushy to get us out of the door. It was past 6 PM (their closing time) and we had asked for a few minutes to privately discuss our next steps as our dog was still in distress. At first, the technician left, but returned very quickly and just stood there rushing us to provide her an answer. After everything that happened with my dog at MPH, a few minutes regardless of their close time is not much to ask for. This was very disrespectful and we felt like we were just an annoyance to them. If felt like their business was dictating their care. - When asked about their policy and what procedures are taken when an occurrence like what happened to my dog happens, no one could give me a straight answer. Dr. Swope and the technicians seem like their didn't know what their own hospital's policies were. - THEY LACK CARE AND COMPASSION WHEN THINGS GO AWRY. No one ever called to check up on how our dog was doing. When we went in the following day to confront the Ben Sures, RVT and part owner of MPH, not one person (technicians and Dr. Swope) asked how our dog was doing. THE ONLY TIME THEY EVER SHOWED CARE AND COMPASSION WAS WHEN IT INVOLVED GETTING PAID AT THE END OF A VISIT. This is POOR VETERINARY PATIENT CARE. Fortunately, my dog is on her way to recovery by following the advice of another vet and a family friend who is also a vet. We decided to follow our gut and go against Dr. Swope's treatment recommendations and take our dog home (She had us sign a waiver saying that she and MPH will not be responsible for anything that happens to our dog after leaving the hospital). Taking our dog home was probably the best decision we ever made. Don't let the friendliness of the staff and vets fool you. Until now, we haven't had a problem with the hospital. BUT when things go bad, they will do everything in their power to save their own hospital and staff. They're only concerned about making money. They have no compassion for the animals they treat. I highly suggest you find a veterinary hospital that has an open door policy so you can see exactly what they are doing to your pet and veterinary doctors who are very transparent about what should be done and shouldn't be done. Ultimately, you want the best treatment for your loving pet. This is not the place to go for that. Read Less

I've been taking my cat here for years. Even after moving a little ways out of the area. The staff is always friendly and attentive. Their total care plans are very affordable. My cat is difficult to deal with but they are always really understanding about it and prepared for it when he's coming in for a visit. I brought him in today for his annual work up and Dr. Swope caught that he was breathing funny and decided to do a chest X-ray. Turns out he has pneumonia. I'm so grateful to her for catching that. It's that attention and care that makes her a wonderful physician and the pet hospital one of the best. Read Less

Montrose pet hospital has the most caring Drs and staff I have ever been to. I would highly recommend them if you want someone to take care of your pet like family. They are all very kind and compassionate and truly take an interest in you pet. Read Less

Just the best! I've spent thousands of dollars for my various animals at other vets and not only does Montrose PH have the best prices around but every single doctor there is knowledgeable and very easy to work with. I made an emergency appointment online at 2 am on a Sunday only to have them call me in immediately at 8 am when they opened. They got me in right away. I've sent several friends there and they all gush about how positive their experiences were. A++++ Read Less

Made a phone call to them to get info on their services. We were thinking of going in and have been calling a few vets around the area to get a comparison on prices. However we were immediately put on hold and were on hold for just a few seconds before 5 minutes when the recording does an automatic ring again. Rachel answer and again want to put us on hold. Not any other vet did this to us. I can only imagine how we would be treated and how long we'd have to wait if we actually did go to this vet. But also, how could we even make an appointment if we keep getting put on hold. If we had said yes, they would have had us on hold for almost 10 minutes then or even longer? Terrible office management. Clearly they do not have enough staff or good management to handle more clients. Read Less

Montrose is one of the best vets we have been to. Our Lab Sam has epilepsy and has been suffering with seizures for about 2 years. Everyone at Montrose has helped us try to minimizes his seizures. On time we had to take him in, as an emergency, and they called us for a week straight to make sure he was well after they got his cluster of seizures under control! These vets and assistant's love our Sam, and its so gratifying knowing that they have our backs and most importantly Sammy's back for sure!!! Thank you guys for caring it means the world to us!!! <3 Glen and Letty Read Less