60 Reviews

Sunnymead Animal Hospital

Moreno Valley, California
Reviews
Ryan Bradley
13 Jul 2018
REPORT
Very good service and very friendly staff. Thank you so much!
Sarah Gauf
27 Jun 2018
REPORT
Such wonderful staff. My puppy pugglesworth was treated so well. We will continue to bring our fur babies here. 😺🐶
Melissa Butler
20 Jun 2018
REPORT
Great place! Got my cat spayed here and the staff and doctor were amazing
Brianna Mejia
5 Jun 2018
REPORT
Just had my first visit there for my new dog, and there is absolutely not a single thing to complain about. Dr. Hall was very thorough and her staff was extremely professional. They answer all ques... Read More
Just had my first visit there for my new dog, and there is absolutely not a single thing to complain about. Dr. Hall was very thorough and her staff was extremely professional. They answer all questions one might have and always with a smile. Great facility, and welcoming environment! Read Less
Carolyn Petmecky
2 May 2018
REPORT
We have been clients at Sunnymead Animal Hospital since 1985/86. Dr. Ontiveros is a great Veterinarian. She is kind and compassionate and is very nice to our "babies." We trust her with our three dogs... Read More
We have been clients at Sunnymead Animal Hospital since 1985/86. Dr. Ontiveros is a great Veterinarian. She is kind and compassionate and is very nice to our "babies." We trust her with our three dogs (plus six of our family doggies that now have their wings), and are always in our hearts. Very nice and GREAT staff members, too!! Read Less
Sherrie Rawlings marcinov
15 Mar 2018
REPORT
There front office staff are wonderful, very helpful. I'm impressed with their vet Tech's and am very pleased with the veterinarians. I have one dog who's very skittish with new people and everyone is... Read More
There front office staff are wonderful, very helpful. I'm impressed with their vet Tech's and am very pleased with the veterinarians. I have one dog who's very skittish with new people and everyone is kind and understanding. Read Less
Josemanuel Hernandez
14 Mar 2018
REPORT
What a great experience. The staff was so friendly and helpful. My new animal hospital.
daniel Fernandez
23 Feb 2018
REPORT
mother's dog foxy 15yrs, i had to see if she can be savd jus a little longer, for mother ..Dr Hall say to me she'll like to, let her go, foxy tired, i took her back home, for mother could say goodbye,... Read More
mother's dog foxy 15yrs, i had to see if she can be savd jus a little longer, for mother ..Dr Hall say to me she'll like to, let her go, foxy tired, i took her back home, for mother could say goodbye,... I wish now i would of listen to Dr. Hall,.....sorry foxy. I WOULD LIKE TO SAY TO DR. HALL AND HER STAFF MOTHER AND I THANK U, FOR TAKING GOOD CARE OF FOXY OUT THOUGH THE YEARS, AND AGAIN THANK U FOR THE KIND WORDS AN CARDS. Daniel F. .. Read Less
sylvia vasquez
24 Jan 2018
REPORT
A+A+A+ SERVICE. The staff was great and very helpful in assisting my dog with the services she needed. Dr. Emily was great. Clean office well organized. Would recommend this vet to everyone.
Valerie C.
13 Aug 2017
REPORT
This was our first time coming here. We brought in our newly adopted dog for her first check up . Upon arriving the staff was very helpful and friendly. Dr Howard and her assistant were very helpful a... Read More
This was our first time coming here. We brought in our newly adopted dog for her first check up . Upon arriving the staff was very helpful and friendly. Dr Howard and her assistant were very helpful and took care of our dog. Dr Howard took the time to answer all my questions and was thorough with my dog's examination. Definitely recommend this place! Prices were reasonable and Dr Howard is honest and doesn't recommend unnecessary treatments. Read Less
Teara M.
16 Jul 2017
REPORT
This was the ABSOLUTE worst experience I ever had in my life . My dog was really sick so I brought him to this place . They weren't nice at all , and didn't care that my dog was really sick . Anyway ,... Read More
This was the ABSOLUTE worst experience I ever had in my life . My dog was really sick so I brought him to this place . They weren't nice at all , and didn't care that my dog was really sick . Anyway , I guess they were really booked so the price for a walk in was going tic e $60 . I was kind of hesitant about the price , then that mean grumpy lady , I believe her name was Tiffany told me there was another place down the street that only charges $20 . I told her thank you and walk over to the other clinic . When I got there the place didn't open until 10am . My dog was in ALOT OF pain so I decided to walk back over and just pay the $60 . When I went back to this place the there was one person ahead of me and that Grumpy lady Tiffany was on the phone . When it was finally my turn another lady came up to ask a question and the other receptionist lady totally ignore the fact that I was already waiting there for like 10mins as she helped the other lady . So without telling me to hold on , she helps the lady and that takes about 5 mins . So I walk up to the desk waiting for her to say something to me . Nothing! She doesn't even look at me when she saids " your going to have to hold on I have someone to help before you " you can imagine how angry I was ! I was just there and they knew my dog was really sick . So she helps this other lady . Grumpy lady Tiffany finally gets off the phone . And she looks disappointed to see me , I honestly didn't want her to help me . So I went over to her and I announce that I'm going to just pay the $60 then o go on by saying that I didn't like her service and that I didn't like the fact that she didn't offer me other alternatives or sympathize with me . So this bitch tells me since I'm so unhappy she refuses to help me . I was stunned ! I told her but my dog was really sick how are you going to refuse him when you are an animal hospital . She was like I just refused to help you . And I told her I wanted to speak to her manger and she said " I am the manager"  and i argued with her about that because she clearly wasn't the manger . I called her something really disrespectful that I probably shouldn't have said . But I was livid and I walked out . This isn't right . She shouldn't be able to decide to deny me service she doesn't own the place . I literally cried when I left I was that upset . Tiffany I just want to say to you you are cruel and I think you racist as well . I don't place the race card at ALL but the way you resorted to saying " I deny you service you have hate in you and you shouldn't be working at an animal hospital Read Less
Alan S.
20 Jun 2017
REPORT
The vets down there don't seem to listen anymore. They listen for about the first half of the story then jump into some totally unrelated diagnosis. Then sell meds. for what they think the problem is.... Read More
The vets down there don't seem to listen anymore. They listen for about the first half of the story then jump into some totally unrelated diagnosis. Then sell meds. for what they think the problem is. They sent me home with pills for a serious cough he never had. They were chocking him with a rope they had around his neck. The owner seems ok but the other vets need to be watched! Read Less
Anthony James B.
31 May 2017
REPORT
LOVE this place! I can not say enough amazing things about Dr. Ontiveros, who is our dog's primary caretaker. I've been coming to SAH for close to 20 years, and have always been grateful for the vets ... Read More
LOVE this place! I can not say enough amazing things about Dr. Ontiveros, who is our dog's primary caretaker. I've been coming to SAH for close to 20 years, and have always been grateful for the vets and staff that have helped me. Dr. Ontiveros is by far the best vet I've ever seen. She's so meticulous when it comes to check ups and explaining conditions/treatment for your little one. She's also extremely responsive via phone and email if you have a question, and you can tell she truly cares about the animals' well being. Highly recommend! Read Less
JoAnne P.
18 May 2017
REPORT
I found this clinic under unfortunate circumstances. Our dog had kidney damage and he was starting to suffer.   We could not stand to watch him waste away.   We decided to put him to sleep.  This deci... Read More
I found this clinic under unfortunate circumstances. Our dog had kidney damage and he was starting to suffer.   We could not stand to watch him waste away.   We decided to put him to sleep.  This decision was  difficult to make.   Our family was heartbroken, but we knew it was in the best interest of our dog.  I have to say the staff were kind and professional. They made this whole experience a little better even though it was a hard time for our family.  Unfortunately our other dog died a month later unexpectedly.  We decided to use them to cremate our baby.  Again the clinic came through for us.   We will always use them for our living pets because I know they are in good hands. Read Less
todd beal
17 May 2017
REPORT
Friendly service. The staff did a good job working with my dog & explaining services she may need.
David P.
12 May 2017
REPORT
Got our dog insurance and had Sunnymead do a wellness check over in the past for our dogs insurance company. Our vet documented that my dog had a skin mass build up on its back. That's fine we knew it... Read More
Got our dog insurance and had Sunnymead do a wellness check over in the past for our dogs insurance company. Our vet documented that my dog had a skin mass build up on its back. That's fine we knew it was there for a few years and knew if we ever got it removed in the future, our insurance will not cover it. A few weeks later our dog somehow scalped this mass on his back. We believe he scrapped it on the top of the doggie door as he runs out the door chasing a bird in our backyard. At times he bangs himself on the top or sides of the doggy door because of his excitement. It was pretty bad injury/scalping. The door just peeled it off his back. Ouch right? We took him to the vet as it was now a hole in his back and bleeding. We had to wait over a week if not two weeks for the surgery. He had an open wound during this entire time. Our dog was injured for over a week waiting to be stitched up.  During that earlier visit we were told they will clean out the rest of the mass that was still in the wound and it would require him to be put under before they stitched him up. Made sense to me. So since he was going to be under we also had his teeth cleaning scheduled at the same time. Well, The vet documented her paperwork that the skin mass has ruptured and was not an injury so now our insurance will not cover the surgery claiming it to be part of the pre-existing condition to the skin mass. I have argued with the vet and my insurance that it was a injury not a rupture. The vet refuses to re-word this "Injury" for my insurance to cover the surgery. All the vet had to do was re-word the truth and she would have still have been paid by the insurance company versus loosing a long term customer that is out of pocket now and this not so great review. Read Less
Cynthia Phillips
12 May 2017
REPORT
Dr. Ontiveros and her staff are friendly, helpful and very professional. The way they interact with the patients and their owners shows how much they truly care about animals. The office staff are all... Read More
Dr. Ontiveros and her staff are friendly, helpful and very professional. The way they interact with the patients and their owners shows how much they truly care about animals. The office staff are all well trained, knowledgeable, and efficient. I wouldn't take my animals anywhere else. Read Less
Kerri B.
9 May 2017
REPORT
The best I have ever SEEN in any Vet office.  Responsive caring staff and the Dr made sure I understood everything.  They took care of my Yorkie so well and I am so grateful!
Jr M.
14 Apr 2017
REPORT
Staff was friendly and service was fast!  Only thing I noticed was the examination table was dirty! Not sure how to put that?
Aileen K.
10 Apr 2017
REPORT
The staff here are always in a rush. I have been to this location many times, and almost always the receptionists are rude, busy, and inconsiderate. The doctors here are professional however not very ... Read More
The staff here are always in a rush. I have been to this location many times, and almost always the receptionists are rude, busy, and inconsiderate. The doctors here are professional however not very thorough. After several visits, I will most likely not be bringing my dogs here again. Read Less
Mary M.
8 Mar 2017
REPORT
I really loved this place so much! I have been taking my dogs here since 2012, all of my dogs, to get their physical exam and I got them spayed or neutered here. Even though it was pricey and far away... Read More
I really loved this place so much! I have been taking my dogs here since 2012, all of my dogs, to get their physical exam and I got them spayed or neutered here. Even though it was pricey and far away from my house I still went because I love Dr. Bennet, she answered all my questions, explained everything, and she even would talk to my pets and that's why they were so comfortable and willing to be checked. Even one of my dogs that is scared too death of vetenarians let himself get checked by her with no problem.Too bad Dr. Bennett has left this clinic and so I'm not going back. They also had Dr. Amaral and she was amazing too but she left as well. There prices for exam have gone up from $35 to $45 and I am not willing to pay that with another vetenarian at this place. Read Less
Mateen Qazi
21 Feb 2017
REPORT
. Hospital: Clean, spacious, and well equipped. Lots of parking, and overall a comfortable environment. Staff: Professional, kind, and accommodating, and connect at a personal level, which is very ... Read More
. Hospital: Clean, spacious, and well equipped. Lots of parking, and overall a comfortable environment. Staff: Professional, kind, and accommodating, and connect at a personal level, which is very rare. Doctors: My experience was only with Dr. Ontiveros who is very sweet, and kind. A well informed, and thorough doctor. Why 4 stars, and not 5? Because there is room for improvement in everyone, and almost everything. I wouldn't give myself even a 3. Read Less
Bob Johnson
25 Jan 2017
REPORT
This is the only place that I'll take my animals to for vet services. Staff is superb and love animals. Prices are higher than other places but the care and love is second to none.
Pamela Neice
20 Jan 2017
REPORT
I have been going to this animal hosp . For the past 28 years . Seen it change hands twice . I love the staff and the care and knowledge that has been given to me all along . Yesterday I was in with... Read More
I have been going to this animal hosp . For the past 28 years . Seen it change hands twice . I love the staff and the care and knowledge that has been given to me all along . Yesterday I was in with my 12 year old golden retriever that was very ill.Read Less
Violet Peckham
18 Jan 2017
REPORT
Sunnymead Animal Hospital is a caring compassionate hospital. My family has 3 dogs and 2 cats at this time that they care for. Dr. Hall has been doing accupuncture on one of our dogs for arthritis and... Read More
Sunnymead Animal Hospital is a caring compassionate hospital. My family has 3 dogs and 2 cats at this time that they care for. Dr. Hall has been doing accupuncture on one of our dogs for arthritis and she is a new dog. We have had to put three to sleep due to end of life illnesses and they were so caring. All the techs and girls up front our great. 5 stars. Read Less
Alisa McClamroch
6 Jan 2017
REPORT
This vet clinic was great to my puppy and I. The staff was super friendly and professional. Dr. O was great to my girl. I would give 5 stars, but I wish the prices were lower.
Andrew Graham
2 Jan 2017
REPORT
The staff and service here are top notch. We take our two cats and dogs here all the time. Even the younger staff care for and engage with the animals. We had to let an important member of our family,... Read More
The staff and service here are top notch. We take our two cats and dogs here all the time. Even the younger staff care for and engage with the animals. We had to let an important member of our family, almost 22 year old cat, go and they were so supportive. The cremation services they offer makes this part of you and your pets journey a little easier, and they follow up with you too. Love this place. Clean, and an added bonus they have catnip toys and dog treats for visits.Read Less
Shirley Reyes
17 Dec 2016
REPORT
My cat suddenly became very sick and my regular vet wasn't available. I decided to try this place and my experience was so good that this is where I will take all of my cats and dogs. Dr. Ontiveros is... Read More
My cat suddenly became very sick and my regular vet wasn't available. I decided to try this place and my experience was so good that this is where I will take all of my cats and dogs. Dr. Ontiveros is the best. She is very kind and caring. The staff was also very caring and helpful. Pricing was very reasonable. My cat is now home and healthy. Read Less
Renee Nunez
3 Dec 2016
REPORT
They did there best to make my BIG girl feel safe. the price was good, the staff were wonderful.
Barbara R.
29 Nov 2016
REPORT
We have been taking our pets to Dr. Ontiveros for over seven years and I have never experienced any of the rudeness reported by other reviewers. She has always been kind, thorough and has taken care ... Read More
We have been taking our pets to Dr. Ontiveros for over seven years and I have never experienced any of the rudeness reported by other reviewers. She has always been kind, thorough and has taken care of our pets with gentle care. When our papillon became ill with cancer, she told us straight up that she was not an expert in this area and referred us to a veterinary oncologist. The oncologist stated our only option was to try radiation treatments that were very expensive with no guarantee her longevity would be extended by more than a year. When you love your pets, as we do, you often weigh the cost of treatment versus extending your pets life. We sought Dr. Ontiveros' opinion in our decision to end our pets pain and suffering and not extend her pain doing treatment that would not give her much more time. Dr. Ontiveros never pushed us to do unnecessary treatment, but sat and listened to us, and gave us the support we needed in following through with our decision to euthanize our beautiful little dog. We have had four dogs under her care and could not ask for a better veterinarian. In fact, we will only make our appointments with her. Her office stay is great as well. I believe that when you treat people with respect you receive it back ten fold. Read Less
Sunday Lynn Nadal
5 Nov 2016
REPORT
I've been recommended to bring my fur baby Goldie Rodriguez by my boss Mrs. Dee since 2007 and ever since then both the doctors and their nurses have been exceptionally awesome!!! I now have another ... Read More
I've been recommended to bring my fur baby Goldie Rodriguez by my boss Mrs. Dee since 2007 and ever since then both the doctors and their nurses have been exceptionally awesome!!! I now have another fur baby Miracle Rodriguez that I rescued in 2015 she was near death and doctor Han has saved her life!!! There's no other place I rather go than the sunnymead animal hospital in Moreno valley... Dr. Ontiveros & DR. Han are amazing doctors for my for babies... Read Less
Leslye Mergele
31 Oct 2016
REPORT
I love this place. Recently my dog started having problems with her hips and she was put on the standard medication. One of the meds was a pain med when she got back and really should not be used da... Read More
I love this place. Recently my dog started having problems with her hips and she was put on the standard medication. One of the meds was a pain med when she got back and really should not be used daily. That worked until she developed and leg injury and the pain meds was being used twice a day. I then talked to Dr. Hall who does acupuncture there and she said that she thought it would help my dog. After the first treatment I noticed a big difference and after a couple of treatments she is off all pain meds and back to her self. Running and playing. Read Less
Mayra B Jacinto
28 Oct 2016
REPORT
Took my dog for a check up and everyone was very attentive and the service was fast. Dr. Howard was very gentle with my dog and answered all my questions.
Judy Fulton
22 Oct 2016
REPORT
I'd give 5 stars, but that would only be possible if they could lower their prices. They have always treated our furbabies with a lot of love and patience, and always follow up on anything that can't... Read More
I'd give 5 stars, but that would only be possible if they could lower their prices. They have always treated our furbabies with a lot of love and patience, and always follow up on anything that can't be answered or resolved right away. There might sometimes be a long wait, but it's because they take the time with their patients' owners to answer all our questions as best they can. The fact that I could walk there if I had to is also a plus! Read Less
Susanna L.
27 Sep 2016
REPORT
I rarely write reviews for one star. With that said, DO NOT USE THIS VET FOR HAWAII QUARANTINE CRITERIA!!!!!!! They are the most incompetent vet business when it comes to creating and adhering to a se... Read More
I rarely write reviews for one star. With that said, DO NOT USE THIS VET FOR HAWAII QUARANTINE CRITERIA!!!!!!! They are the most incompetent vet business when it comes to creating and adhering to a service that is TIME SENSITIVE. They ROBBED ME OF $400.00 at least!!!!!!!!!!!I came to this vet because of the positive reviews and the positive experience I have had in the past. I warned them that I was in a delicate situation and that I will barely make the 120 days rabies quarantine policy that Hawaii requires for all pets. I stressed that I needed a vet that was very familiar with Hawaii's pet entrance policy.Here is what Hawaii needs for pet entry:1) Two rabies shots.2) One rabies OPVN test 3) Health Certificate4) Flea and tick medication $55.005) 120 days quarantine from the day Kansas State University receives blood sample for rabies  test. ($500.00)6) MicrochippedI asked several times prior what the procedures were and these are the reasons they are INCOMPETENT and UNPROFESSIONAL:1) I had to give the Hawaii Checklist to the vet, the vet staff, have a physical copy, and present my personal copy every single time I visited to remind them of where my dog is in the process. They should know. The Hawaii Checklist is a list with check boxes....that they should check off as my pet finishes each criteria.........2) They quoted me the wrong price over the phone. For the rabies test it was supposed to be $430.00. The actual cost is $450.00 plus vet visit $50.00 totaling $480.00 (Straight robbed me). The Kansas State University Rabies test cost $98.00 (when confronted with the HUGE price range, they said the difference was needed for staff work.... that is what office visit fees are for)3) Did not tell me that they were using a third party lab to process the rabies test (THIS ADDS 14 DAYS TO MY PROCESS at least). At that point I had to leave for three months of training and had no time to switch vets. THEY ROBBED ME.4) They called to reschedule my last appointment on my one and only day in California.My dog did not make the 120 day quarantine. Therefore, he is stuck in the Animal Quarantine Facility for 20 days ($14.32 x 20 days= $286.40) plus there is a $100.00 fine.This all could have been solved if they just admitted that they left a detail out about using IDEXX as their third party lab and helped me problem solve or worked with me. I want my money back! Business that run on people's misfortune or are careless should be robbed of their license.Because of their mess up, my dog is in jail for 20 days, I am out $400.00 at least. Please use other vets. This is very very wrong. How can they be in business to help pets, but screw over owners and not care???!!!  When confronted with how unprofessional they were and that they were robbing me, Stephanie (front desk manager) told me I can go to other vets if I didn't like their pricing. NO CUSTOMER SERVICE SKILLS. I would if I had a ton of time. The point is to keep my dog out of quarantine...Stay away from this place if you want a vet that cares about your pet. Read Less
Crystal R.
22 Sep 2016
REPORT
They are amazing each and every time i call! Thank you!  You are all so good to my Link! I love each and every one of you! You are all truely professionals!
Amanda M.
28 Aug 2016
REPORT
Nice staff,  I hear the vet is really good with animals and loves what he does but if you want to pay less and wait A LONG time to check your pet in and get them out then this is the place for you. I'... Read More
Nice staff,  I hear the vet is really good with animals and loves what he does but if you want to pay less and wait A LONG time to check your pet in and get them out then this is the place for you. I've taken my 3 cats here to be fixed and all came back well.  Just the wait is the worst part. Read Less
Junko I.
29 Jul 2016
REPORT
My parents have been taking all our pets here for years. Our beloved Momo just passed away and she was my Mom's best friend. Sunnymead Animal Hospital was so nice about it and my mom felt so much bett... Read More
My parents have been taking all our pets here for years. Our beloved Momo just passed away and she was my Mom's best friend. Sunnymead Animal Hospital was so nice about it and my mom felt so much better to have her ashes at home with her. I would recommend this place to any pet owner. Read Less
Sara Cullumber
29 Jul 2016
REPORT
We have tried a few vets over the years where I live. My dogs were always scared of those vets and it seemed like those vets care more about money than my pet. Finally found this place (an hour approx... Read More
We have tried a few vets over the years where I live. My dogs were always scared of those vets and it seemed like those vets care more about money than my pet. Finally found this place (an hour approx from where I live). Saw Dr. Heather Ontiveros. Best vet ever. For the first time my dog wasnt scared of her. They were able to figure out what was wrong with my dog and told us exactly what i needed to do. The vet called me personally with results of my dogs tests even. Was able to get my dogs meds sent to a pharmacy closer to home with no problem (which is good because she will now be on it probably rest of her life). Staff was very nice too. Will def be using this place for future check ups and monitoring. Worth the drive. Read Less
Amy U.
6 Jul 2016
REPORT
Nice staff, reasonable prices. But absolutely no sense of proper scheduling. I got to my appointment at least fifteen minutes early and ended up waiting over 45 minutes AFTER my appointment was schedu... Read More
Nice staff, reasonable prices. But absolutely no sense of proper scheduling. I got to my appointment at least fifteen minutes early and ended up waiting over 45 minutes AFTER my appointment was scheduled for. On top of the benches for seating are some of the most uncomfortable seats I've ever experienced. If the seats are this bad, hurry up the wait people. Read Less
Justin J.
21 Jun 2016
REPORT
I've been coming here for awhile and things have been okay (3 stars), but today's service was horrible and I won't be returning.  My dog ate a toothpick and I didn't know what to do.  I tried calling ... Read More
I've been coming here for awhile and things have been okay (3 stars), but today's service was horrible and I won't be returning.  My dog ate a toothpick and I didn't know what to do.  I tried calling several times but no one answered the phone. After asking a friend who is a vet, I decided it was best just to drive over there and see what could be done.  I know they say they don't take walk-ins, but this seemed like an emergency and I've seen them do it before in such situations.I arrived and was received with looks of dumbfounded bewilderment about why I was there without an appointment.  I explained my situation and said that I thought it could be serious.  They responded with telling me their only doctor not in surgery had appointments. Then, they stated their no walk-ins policy but then proceeded to tell me they already had one walk-in today....  Their only attempt at help, albeit feeble and useless, was to refer me to a vet in Menifee - not even one of the other, much closer vets in town.I didn't expect them to drop everything for me when I got there but they really did less than nothing.  I won't be returning here.  I called around and found the Alessandro Animal Hospital, who also only had one doctor not in surgery but made time to see me anyway since they could tell I was worried.  Performing the exam and giving me care instructions took no more than 10 minutes of the doctor's time.  I wonder why the Sunnymead Animal Hospital, with whom I've been a long standing customer, couldn't manage this simple effort.I will be taking all of my future business to the Alessandro Animal Hospital instead of this place. Read Less
David F.
9 Jun 2016
REPORT
Dr. Heather Ontieros DVM. After my dog vomited all her food twice the doctor continued with 4 blood glucose test and use the used the faulty result to adjusted her medicine dose. I pay for 92 dolla... Read More
Dr. Heather Ontieros DVM. After my dog vomited all her food twice the doctor continued with 4 blood glucose test and use the used the faulty result to adjusted her medicine dose. I pay for 92 dollar test and one test before she vomited. I for credit for the other four test in a couple weeks for a more accurate medicine adjustment but she refused. This doctor is always pushing all of kinds of test and fea poisons with not needed. She doe not listen to the customer and talks over the customer. Avoid this vet at all cost. It all about the money with her. Read Less
Jason Dolphin
4 May 2016
REPORT
Best vet I have ever been to. Staff GENUINELY cares about all animals. For anything other than a vaccine shot I wouldn't trust ANYONE else.
Bailee WIlliams
27 Apr 2016
REPORT
Horrible place they could careless about you or your pet they only want money. They would rather let your pet die then drop their outrageous prices a few bucks. I'll bet u all the good reviews that we... Read More
Horrible place they could careless about you or your pet they only want money. They would rather let your pet die then drop their outrageous prices a few bucks. I'll bet u all the good reviews that were left are people they know or them themselves this place is worthless. Read Less
Barbie Barbara Nelson Schaidt
26 Apr 2016
REPORT
We have been going there with our four legged family for 20 years! We love all the Vets and staff and can't imagine going anywhere else! Always squeeze us in if necessary, and they are kind and empath... Read More
We have been going there with our four legged family for 20 years! We love all the Vets and staff and can't imagine going anywhere else! Always squeeze us in if necessary, and they are kind and empathetic to our needs!Read Less
Angela P.
2 Apr 2016
REPORT
We took my sweet dog here last weekend because he had mobility issues.  First, I called two days prior and requested the Saturday appointment.  (i love they have weekend appointments).  I arrived 15 m... Read More
We took my sweet dog here last weekend because he had mobility issues.  First, I called two days prior and requested the Saturday appointment.  (i love they have weekend appointments).  I arrived 15 minutes prior to appointment time, and we had to wait 30 minutes--overall not bad.  The office was clean, and had no funky odors.  The staff was super nice.  Christina was our tech, and Dr.Hall was the provider.  Christina seemed to be genuinely concerned for our four legged family member.  Dr. Hall did a thorough exam, and explained her findings in a way we would understand.  She showed us the x rays, and gave print outs for the diagnosis.  We were very pleased with the kindness our whole family received.  We will be back for our follow up soon and we will have our other pets receive care when needed.  The costs for the visit were very reasonable.  Xrays were also fair priced.  Even after pricing the medication at other locations, this animal hospital was only a fraction more.  By the time you drive around town getting the best deal on meds, you will likely lose the difference in gas.  Good value in my opinion. Read Less
Brittany L.
20 Mar 2016
REPORT
Wonderful place to get your animal services done!! Excellent staff!! This is my new place to take my animals!!
Bradley G.
12 Feb 2016
REPORT
I haven't used this vet yet, although I believe it should state that this office is for appointments only! So don't waste your time if you have an emergency!
Kimberly M.
11 Feb 2016
REPORT
The people that work here are extremely helpful and understanding. Becky, who euthanized my dog Wowie comforted me SO much during the process. It was deeply appreciated, I really needed it! The proces... Read More
The people that work here are extremely helpful and understanding. Becky, who euthanized my dog Wowie comforted me SO much during the process. It was deeply appreciated, I really needed it! The process happens so fast & Becky didn't rush me away. She really understood the agony I was in. We were able to continue petting Wowie once he passed away and remember him. *Sigh* It's such a horrible day when you have to put your pet to sleep but having these experienced and caring people to help is such a blessing.Thank you to the passionate staff and the affordable prices. I will surely be back for my other doggy as well. Read Less
Rafael Casique
20 Jan 2016
REPORT
Polite, very professional staff, thank you to all, specifically doc Ontiveros. You guys are awesome. Highly recommended!
Lendy Martinez
17 Dec 2015
REPORT
I really appreciate everything sunnymead animal hospital did for my baby teddy. May he rest in paradise. They did everything they could to help me and my little one. They took me in even though I didn... Read More
I really appreciate everything sunnymead animal hospital did for my baby teddy. May he rest in paradise. They did everything they could to help me and my little one. They took me in even though I didn't have an appointment. And thank you for the letter I received from the staff sending there condolences. and to the Dr.Read Less
Karen Gibson
7 Oct 2015
REPORT
I've lived a lot of years, had many, many animals, and visited probably 20 different veterinary clinics in my life. NEVER have I been as impressed with a vet as I am with Dr. Ontiveros. From her level... Read More
I've lived a lot of years, had many, many animals, and visited probably 20 different veterinary clinics in my life. NEVER have I been as impressed with a vet as I am with Dr. Ontiveros. From her level of comfort and ease in handling my animals, to the degree of her knowledge and compassion, this doctor, I think, exemplifies everything a family veterinarian should be. If she were to leave MoVal, I'd drive my animals anywhere in SoCal just to continue having her treat my pets. The business itself is clean, well-managed and I've not had to wait when I had an appointment. The staff is friendly and experienced. Parking is easy, in & out. (The only reason I WOULDN'T recommend this place is that they might get too busy and successful and they'd move away to some hoity-toity place and I couldn't get an appointment...) Read Less
Jillian Kerstetter
8 Sep 2015
REPORT
This hospital has been my mother's vet for 10 years and I have also taken my pets to them for the last 5 years. Dr. Bennett is, in my opinion, the best vet in the area. She is knowledgeable, caring, a... Read More
This hospital has been my mother's vet for 10 years and I have also taken my pets to them for the last 5 years. Dr. Bennett is, in my opinion, the best vet in the area. She is knowledgeable, caring, and highly professional. She is just a great vet and a great person. Dr. O is great as well. I haven't personally seen the other vets there but if they are anything like Dr. B and Dr. O they are phenomenal. The staff is excellent and the clinic itself is very clean. Anyone who claims they overcharge is nuts (seen this on Yelp...don't pay attention to those reviews). This office has one of the BEST deals around! Go to a vet in Temecula or Murrieta...you get charged $100 just for a office visit at some clinics down there. This vet is the BEST bang for your buck and offers superior care. Love them and will never take my pets anywhere else. Read Less
Scarlett P.
2 Sep 2015
REPORT
This place is amazing. Of course when you go to the vet, it's rarely for a good reason. Our cat suddenly became very ill, and they took care of him as best as they could. We also took Loki there to be... Read More
This place is amazing. Of course when you go to the vet, it's rarely for a good reason. Our cat suddenly became very ill, and they took care of him as best as they could. We also took Loki there to be put down, and they were so understanding and sympathetic. Dr. Bennett and Dr. O are so wonderful and sweet. Dr. O cried with us when she gave us Loki's prognosis. Dr. Bennett hugged us and reassured us after Loki had officially passed. I unfortunately didn't catch any of the techs' names, but they were all wonderful and kind. They even sent us a condolence card afterwards. The office is wonderful and clean. My fiancé even said it feels very intimate and homey. The prices are great as well. Seriously, please go here. You won't regret it. Read Less
Katy T.
13 Oct 2014
REPORT
SHOCKED!!!!! I am shocked and appalled at the same time, that anyone would give anything under a four star for this facility!? For one thing, If you can't afford to care for your animal you have no bu... Read More
SHOCKED!!!!! I am shocked and appalled at the same time, that anyone would give anything under a four star for this facility!? For one thing, If you can't afford to care for your animal you have no business having one! Animals are very much like children (only cheaper) in many ways! They require maintenance! First shots,good diet and exercise, discipline and love. I have no doubt anything less than four stars is this facility being confused with the Sunnymead Veterinary CLINIC across the street, that facility shares the same name and the doctor across the street Dr.Park is in no way any comparison to Dr Huang, or ANY of the doctors at the SUNNYMEAD ANIMAL HOSPITAL! Two things any smart consumer should know.1) Hospital and CLINIC- Is like the difference between using a power tool and a screwdriver!?2) DO YOUR RESEARCH-Before researching the Inland Empire magazine for the top ratings! I made the mistake of going across the street to the Sunnymead Animal CLINIC to see Dr.Park, what I witnessed was nothing short of barbaric! Its a visual I had hoped to forget! Sure the prices might be better!? I didn't stay long enough to find out! but how sterile is it? I sat with my husband and witnessed thirteen dogs "THIRTEEN" All laid out on the floor, and all pointed in the same direction with an industrial fan on them, as I peeked out to see where this Doctor (If you could call him that) was, I peered around the corner and witnessed a technician handing a puppy to the vet in mid air, legs wide open and the effects of the anesthesia just kicking in! I couldn't watch past the the scalpel and just couldn't believe what I had just witnessed, I went back in the room and sat with my husband, as we sat there waiting some of those puppies laid out on that floor started waking up, crying and confused, not one staff member reached down to comfort them! they had no problems stepping over them though to get a quick vaccine loaded though!So if it's high cost that bother you and you don't care how your animal is treated,,,,,,,by all means go to The SUNNYMEAD ANIMAL CLINIC across the street in that little mini building, nothing like introducing your new puppy/child to nothing but pain and horror!!! SUNNYMEAD ANIMAL HOSPITAL- Is hands down the best I've seen! From Orange County to Riverside County!!! The vets are what any true animal lover seeks in finding Top Notch! And the staff is simply like a breath of fresh air! They each have such Wonderful people skills in making sure your every need is tended to, if the doctors not available they will make sure they contact you at their earliest convince, They are knowledgable, educated and a pleasure doing business with.I do my research on everything,I'm the definition of consumer reports putting it lightly, weather it's buying the best power tool or looking for the best Dentist! I USE COMMON SENSE and find the best there is out there, That's how I found my family physician of over twenty plus years,my outstanding Dentist, etc... I make wise decisions and do my research, when in doubt I look in The Inland Empire magazine! If I want top rate and care if a non sterile instrument is being used on my precious family member by paying the extra ten bucks, to me it's ALWAYS worth it! sometimes it's even less, check it out and do the RESEARCH yourself, and you will find The Sunnymead animal hospitals rates are beyond VERY good.I travel a long way too to see our vet Dr. Huang, not because I share the same interest, or we both like the color green or we come from the same country! I travel the distance because he has come that distance for my animals every time they've needed THE BEST CARE! He is young and continues to educate himself as with most the staff their, that's important to me that I trust His Professional opinion and any other Doctors at that facility! ���� "Folks will know how large your soul is, By the way you treat a dog!"����❤️ Charles F. Doran Read Less
amy1wauc
20 Aug 2010
REPORT
I took my beloved dog there for a routine teeth cleaning and he was killed. They overdosed him on anesthesia and Dr. Ontiveros treated me with such disrespect it was devastating. She told me she did n... Read More
I took my beloved dog there for a routine teeth cleaning and he was killed. They overdosed him on anesthesia and Dr. Ontiveros treated me with such disrespect it was devastating. She told me she did not know how he died. He was healthy and happy the morning I took him there. Frankly, I think Ontiveros killed him on purpose because he was 10 years old and she was always unfriendly to me. I think she did it on purpose. I have no proof but its what I truly believe. Do not take your pet there under any circumstances. My dog was completely healthy and was killed by negligence and/or was murdered. I never saw my pet again. He was cremated and sent to me one week later. It devastated me beyond words and ruined my life. Read Less
humfreys
11 May 2009
REPORT
We alway used this vet for our annuals and checkups. The one time I have an emergency, I am told that they can not see my dog and that I could make an appointment for two days later. When I asked them... Read More
We alway used this vet for our annuals and checkups. The one time I have an emergency, I am told that they can not see my dog and that I could make an appointment for two days later. When I asked them to recommend a local vet they would not do that (afraid of competition). They would only recommend a vet in Murretta (35 miles away). We ended up going to Riverside without my dogs records. She passed that day at 6 year old. When choosing a vet, pick one that will be there when you need them!!!! This vet was not there for us!!!!! Read Less
shadow_of_zero
7 Mar 2009
REPORT
I'm a very reasonable person and know we're all human, but being rude to me on 4 consecutive occasions is enough. The staff is very curt and rude. I have a very strong feeling the technicians are not ... Read More
I'm a very reasonable person and know we're all human, but being rude to me on 4 consecutive occasions is enough. The staff is very curt and rude. I have a very strong feeling the technicians are not experienced because of the shotty work and obvious failed attempts to pull blood samples and place IV catheters. Was on hold forever. In the lobby forever.Was way better when Dr Eaton was there. Now I go elsewhere...happily Read Less
shyannmay
20 Jul 2008
REPORT
Have been going for many years Dr Eaton retired and sold business to new dr. Took my special needs dog to her and was treated very rudely actually asked to take my business elsewhere. After checking p... Read More
Have been going for many years Dr Eaton retired and sold business to new dr. Took my special needs dog to her and was treated very rudely actually asked to take my business elsewhere. After checking price of medication my dog has to have every month realized dr eaton was giving at cost guess new owner didn't want to continue to be as helpful. It costs 90.00 per month for medication for this dog I which rescued 5 years ago Dr Eaton will be missed by the community.Haven't found new vet yet but will keep looking as far as Sunnymead animal hospital all friends and relatives are going elsewhere also. Read Less
mx2214
20 May 2008
REPORT
I have been going to this hospital for a long time. now that they changed doctors, they also up the prices and I think that just is not right. they are also not as good as they use to be.
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(951) 242-3118
24537 Sunnymead Boulevard
Moreno Valley California 92553
Business Hours
Monday
Mon
08:00AM-20:00PM
Tuesday
Tue
08:00AM-20:00PM
Wednesday
Wed
08:00AM-20:00PM
Thursday
Thu
08:00AM-20:00PM
Friday
Fri
08:00AM-20:00PM
Saturday
Sat
08:00AM-16:00PM
Sunday
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08:00AM-16:00PM
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Sunnymead Animal Hospital

Moreno Valley, California
(60)
24537 Sunnymead Boulevard
Moreno Valley California 92553
Monday
08:00AM-20:00PM
Tuesday
08:00AM-20:00PM
Wednesday
08:00AM-20:00PM
Thursday
08:00AM-20:00PM
Friday
08:00AM-20:00PM
Saturday
08:00AM-16:00PM
Sunday
08:00AM-16:00PM
Ryan Bradley
13 Jul 2018
REPORT
Very good service and very friendly staff. Thank you so much!
Sarah Gauf
27 Jun 2018
REPORT
Such wonderful staff. My puppy pugglesworth was treated so well. We will continue to bring our fur babies here. 😺🐶
Melissa Butler
20 Jun 2018
REPORT
Great place! Got my cat spayed here and the staff and doctor were amazing
Brianna Mejia
5 Jun 2018
REPORT
Just had my first visit there for my new dog, and there is absolutely not a single thing to complain about. Dr. Hall was very thorough and her staff was extremely professional. They answer all ques... Read More
Just had my first visit there for my new dog, and there is absolutely not a single thing to complain about. Dr. Hall was very thorough and her staff was extremely professional. They answer all questions one might have and always with a smile. Great facility, and welcoming environment! Read Less
Carolyn Petmecky
2 May 2018
REPORT
We have been clients at Sunnymead Animal Hospital since 1985/86. Dr. Ontiveros is a great Veterinarian. She is kind and compassionate and is very nice to our "babies." We trust her with our three dogs... Read More
We have been clients at Sunnymead Animal Hospital since 1985/86. Dr. Ontiveros is a great Veterinarian. She is kind and compassionate and is very nice to our "babies." We trust her with our three dogs (plus six of our family doggies that now have their wings), and are always in our hearts. Very nice and GREAT staff members, too!! Read Less
Sherrie Rawlings marcinov
15 Mar 2018
REPORT
There front office staff are wonderful, very helpful. I'm impressed with their vet Tech's and am very pleased with the veterinarians. I have one dog who's very skittish with new people and everyone is... Read More
There front office staff are wonderful, very helpful. I'm impressed with their vet Tech's and am very pleased with the veterinarians. I have one dog who's very skittish with new people and everyone is kind and understanding. Read Less
Josemanuel Hernandez
14 Mar 2018
REPORT
What a great experience. The staff was so friendly and helpful. My new animal hospital.
daniel Fernandez
23 Feb 2018
REPORT
mother's dog foxy 15yrs, i had to see if she can be savd jus a little longer, for mother ..Dr Hall say to me she'll like to, let her go, foxy tired, i took her back home, for mother could say goodbye,... Read More
mother's dog foxy 15yrs, i had to see if she can be savd jus a little longer, for mother ..Dr Hall say to me she'll like to, let her go, foxy tired, i took her back home, for mother could say goodbye,... I wish now i would of listen to Dr. Hall,.....sorry foxy. I WOULD LIKE TO SAY TO DR. HALL AND HER STAFF MOTHER AND I THANK U, FOR TAKING GOOD CARE OF FOXY OUT THOUGH THE YEARS, AND AGAIN THANK U FOR THE KIND WORDS AN CARDS. Daniel F. .. Read Less
sylvia vasquez
24 Jan 2018
REPORT
A+A+A+ SERVICE. The staff was great and very helpful in assisting my dog with the services she needed. Dr. Emily was great. Clean office well organized. Would recommend this vet to everyone.
Valerie C.
13 Aug 2017
REPORT
This was our first time coming here. We brought in our newly adopted dog for her first check up . Upon arriving the staff was very helpful and friendly. Dr Howard and her assistant were very helpful a... Read More
This was our first time coming here. We brought in our newly adopted dog for her first check up . Upon arriving the staff was very helpful and friendly. Dr Howard and her assistant were very helpful and took care of our dog. Dr Howard took the time to answer all my questions and was thorough with my dog's examination. Definitely recommend this place! Prices were reasonable and Dr Howard is honest and doesn't recommend unnecessary treatments. Read Less
Teara M.
16 Jul 2017
REPORT
This was the ABSOLUTE worst experience I ever had in my life . My dog was really sick so I brought him to this place . They weren't nice at all , and didn't care that my dog was really sick . Anyway ,... Read More
This was the ABSOLUTE worst experience I ever had in my life . My dog was really sick so I brought him to this place . They weren't nice at all , and didn't care that my dog was really sick . Anyway , I guess they were really booked so the price for a walk in was going tic e $60 . I was kind of hesitant about the price , then that mean grumpy lady , I believe her name was Tiffany told me there was another place down the street that only charges $20 . I told her thank you and walk over to the other clinic . When I got there the place didn't open until 10am . My dog was in ALOT OF pain so I decided to walk back over and just pay the $60 . When I went back to this place the there was one person ahead of me and that Grumpy lady Tiffany was on the phone . When it was finally my turn another lady came up to ask a question and the other receptionist lady totally ignore the fact that I was already waiting there for like 10mins as she helped the other lady . So without telling me to hold on , she helps the lady and that takes about 5 mins . So I walk up to the desk waiting for her to say something to me . Nothing! She doesn't even look at me when she saids " your going to have to hold on I have someone to help before you " you can imagine how angry I was ! I was just there and they knew my dog was really sick . So she helps this other lady . Grumpy lady Tiffany finally gets off the phone . And she looks disappointed to see me , I honestly didn't want her to help me . So I went over to her and I announce that I'm going to just pay the $60 then o go on by saying that I didn't like her service and that I didn't like the fact that she didn't offer me other alternatives or sympathize with me . So this bitch tells me since I'm so unhappy she refuses to help me . I was stunned ! I told her but my dog was really sick how are you going to refuse him when you are an animal hospital . She was like I just refused to help you . And I told her I wanted to speak to her manger and she said " I am the manager"  and i argued with her about that because she clearly wasn't the manger . I called her something really disrespectful that I probably shouldn't have said . But I was livid and I walked out . This isn't right . She shouldn't be able to decide to deny me service she doesn't own the place . I literally cried when I left I was that upset . Tiffany I just want to say to you you are cruel and I think you racist as well . I don't place the race card at ALL but the way you resorted to saying " I deny you service you have hate in you and you shouldn't be working at an animal hospital Read Less
Alan S.
20 Jun 2017
REPORT
The vets down there don't seem to listen anymore. They listen for about the first half of the story then jump into some totally unrelated diagnosis. Then sell meds. for what they think the problem is.... Read More
The vets down there don't seem to listen anymore. They listen for about the first half of the story then jump into some totally unrelated diagnosis. Then sell meds. for what they think the problem is. They sent me home with pills for a serious cough he never had. They were chocking him with a rope they had around his neck. The owner seems ok but the other vets need to be watched! Read Less
Anthony James B.
31 May 2017
REPORT
LOVE this place! I can not say enough amazing things about Dr. Ontiveros, who is our dog's primary caretaker. I've been coming to SAH for close to 20 years, and have always been grateful for the vets ... Read More
LOVE this place! I can not say enough amazing things about Dr. Ontiveros, who is our dog's primary caretaker. I've been coming to SAH for close to 20 years, and have always been grateful for the vets and staff that have helped me. Dr. Ontiveros is by far the best vet I've ever seen. She's so meticulous when it comes to check ups and explaining conditions/treatment for your little one. She's also extremely responsive via phone and email if you have a question, and you can tell she truly cares about the animals' well being. Highly recommend! Read Less
JoAnne P.
18 May 2017
REPORT
I found this clinic under unfortunate circumstances. Our dog had kidney damage and he was starting to suffer.   We could not stand to watch him waste away.   We decided to put him to sleep.  This deci... Read More
I found this clinic under unfortunate circumstances. Our dog had kidney damage and he was starting to suffer.   We could not stand to watch him waste away.   We decided to put him to sleep.  This decision was  difficult to make.   Our family was heartbroken, but we knew it was in the best interest of our dog.  I have to say the staff were kind and professional. They made this whole experience a little better even though it was a hard time for our family.  Unfortunately our other dog died a month later unexpectedly.  We decided to use them to cremate our baby.  Again the clinic came through for us.   We will always use them for our living pets because I know they are in good hands. Read Less
todd beal
17 May 2017
REPORT
Friendly service. The staff did a good job working with my dog & explaining services she may need.
David P.
12 May 2017
REPORT
Got our dog insurance and had Sunnymead do a wellness check over in the past for our dogs insurance company. Our vet documented that my dog had a skin mass build up on its back. That's fine we knew it... Read More
Got our dog insurance and had Sunnymead do a wellness check over in the past for our dogs insurance company. Our vet documented that my dog had a skin mass build up on its back. That's fine we knew it was there for a few years and knew if we ever got it removed in the future, our insurance will not cover it. A few weeks later our dog somehow scalped this mass on his back. We believe he scrapped it on the top of the doggie door as he runs out the door chasing a bird in our backyard. At times he bangs himself on the top or sides of the doggy door because of his excitement. It was pretty bad injury/scalping. The door just peeled it off his back. Ouch right? We took him to the vet as it was now a hole in his back and bleeding. We had to wait over a week if not two weeks for the surgery. He had an open wound during this entire time. Our dog was injured for over a week waiting to be stitched up.  During that earlier visit we were told they will clean out the rest of the mass that was still in the wound and it would require him to be put under before they stitched him up. Made sense to me. So since he was going to be under we also had his teeth cleaning scheduled at the same time. Well, The vet documented her paperwork that the skin mass has ruptured and was not an injury so now our insurance will not cover the surgery claiming it to be part of the pre-existing condition to the skin mass. I have argued with the vet and my insurance that it was a injury not a rupture. The vet refuses to re-word this "Injury" for my insurance to cover the surgery. All the vet had to do was re-word the truth and she would have still have been paid by the insurance company versus loosing a long term customer that is out of pocket now and this not so great review. Read Less
Cynthia Phillips
12 May 2017
REPORT
Dr. Ontiveros and her staff are friendly, helpful and very professional. The way they interact with the patients and their owners shows how much they truly care about animals. The office staff are all... Read More
Dr. Ontiveros and her staff are friendly, helpful and very professional. The way they interact with the patients and their owners shows how much they truly care about animals. The office staff are all well trained, knowledgeable, and efficient. I wouldn't take my animals anywhere else. Read Less
Kerri B.
9 May 2017
REPORT
The best I have ever SEEN in any Vet office.  Responsive caring staff and the Dr made sure I understood everything.  They took care of my Yorkie so well and I am so grateful!
Jr M.
14 Apr 2017
REPORT
Staff was friendly and service was fast!  Only thing I noticed was the examination table was dirty! Not sure how to put that?
Aileen K.
10 Apr 2017
REPORT
The staff here are always in a rush. I have been to this location many times, and almost always the receptionists are rude, busy, and inconsiderate. The doctors here are professional however not very ... Read More
The staff here are always in a rush. I have been to this location many times, and almost always the receptionists are rude, busy, and inconsiderate. The doctors here are professional however not very thorough. After several visits, I will most likely not be bringing my dogs here again. Read Less
Mary M.
8 Mar 2017
REPORT
I really loved this place so much! I have been taking my dogs here since 2012, all of my dogs, to get their physical exam and I got them spayed or neutered here. Even though it was pricey and far away... Read More
I really loved this place so much! I have been taking my dogs here since 2012, all of my dogs, to get their physical exam and I got them spayed or neutered here. Even though it was pricey and far away from my house I still went because I love Dr. Bennet, she answered all my questions, explained everything, and she even would talk to my pets and that's why they were so comfortable and willing to be checked. Even one of my dogs that is scared too death of vetenarians let himself get checked by her with no problem.Too bad Dr. Bennett has left this clinic and so I'm not going back. They also had Dr. Amaral and she was amazing too but she left as well. There prices for exam have gone up from $35 to $45 and I am not willing to pay that with another vetenarian at this place. Read Less
Mateen Qazi
21 Feb 2017
REPORT
. Hospital: Clean, spacious, and well equipped. Lots of parking, and overall a comfortable environment. Staff: Professional, kind, and accommodating, and connect at a personal level, which is very ... Read More
. Hospital: Clean, spacious, and well equipped. Lots of parking, and overall a comfortable environment. Staff: Professional, kind, and accommodating, and connect at a personal level, which is very rare. Doctors: My experience was only with Dr. Ontiveros who is very sweet, and kind. A well informed, and thorough doctor. Why 4 stars, and not 5? Because there is room for improvement in everyone, and almost everything. I wouldn't give myself even a 3. Read Less
Bob Johnson
25 Jan 2017
REPORT
This is the only place that I'll take my animals to for vet services. Staff is superb and love animals. Prices are higher than other places but the care and love is second to none.
Pamela Neice
20 Jan 2017
REPORT
I have been going to this animal hosp . For the past 28 years . Seen it change hands twice . I love the staff and the care and knowledge that has been given to me all along . Yesterday I was in with... Read More
I have been going to this animal hosp . For the past 28 years . Seen it change hands twice . I love the staff and the care and knowledge that has been given to me all along . Yesterday I was in with my 12 year old golden retriever that was very ill.Read Less
Violet Peckham
18 Jan 2017
REPORT
Sunnymead Animal Hospital is a caring compassionate hospital. My family has 3 dogs and 2 cats at this time that they care for. Dr. Hall has been doing accupuncture on one of our dogs for arthritis and... Read More
Sunnymead Animal Hospital is a caring compassionate hospital. My family has 3 dogs and 2 cats at this time that they care for. Dr. Hall has been doing accupuncture on one of our dogs for arthritis and she is a new dog. We have had to put three to sleep due to end of life illnesses and they were so caring. All the techs and girls up front our great. 5 stars. Read Less
Alisa McClamroch
6 Jan 2017
REPORT
This vet clinic was great to my puppy and I. The staff was super friendly and professional. Dr. O was great to my girl. I would give 5 stars, but I wish the prices were lower.
Andrew Graham
2 Jan 2017
REPORT
The staff and service here are top notch. We take our two cats and dogs here all the time. Even the younger staff care for and engage with the animals. We had to let an important member of our family,... Read More
The staff and service here are top notch. We take our two cats and dogs here all the time. Even the younger staff care for and engage with the animals. We had to let an important member of our family, almost 22 year old cat, go and they were so supportive. The cremation services they offer makes this part of you and your pets journey a little easier, and they follow up with you too. Love this place. Clean, and an added bonus they have catnip toys and dog treats for visits.Read Less
Shirley Reyes
17 Dec 2016
REPORT
My cat suddenly became very sick and my regular vet wasn't available. I decided to try this place and my experience was so good that this is where I will take all of my cats and dogs. Dr. Ontiveros is... Read More
My cat suddenly became very sick and my regular vet wasn't available. I decided to try this place and my experience was so good that this is where I will take all of my cats and dogs. Dr. Ontiveros is the best. She is very kind and caring. The staff was also very caring and helpful. Pricing was very reasonable. My cat is now home and healthy. Read Less
Renee Nunez
3 Dec 2016
REPORT
They did there best to make my BIG girl feel safe. the price was good, the staff were wonderful.
Barbara R.
29 Nov 2016
REPORT
We have been taking our pets to Dr. Ontiveros for over seven years and I have never experienced any of the rudeness reported by other reviewers. She has always been kind, thorough and has taken care ... Read More
We have been taking our pets to Dr. Ontiveros for over seven years and I have never experienced any of the rudeness reported by other reviewers. She has always been kind, thorough and has taken care of our pets with gentle care. When our papillon became ill with cancer, she told us straight up that she was not an expert in this area and referred us to a veterinary oncologist. The oncologist stated our only option was to try radiation treatments that were very expensive with no guarantee her longevity would be extended by more than a year. When you love your pets, as we do, you often weigh the cost of treatment versus extending your pets life. We sought Dr. Ontiveros' opinion in our decision to end our pets pain and suffering and not extend her pain doing treatment that would not give her much more time. Dr. Ontiveros never pushed us to do unnecessary treatment, but sat and listened to us, and gave us the support we needed in following through with our decision to euthanize our beautiful little dog. We have had four dogs under her care and could not ask for a better veterinarian. In fact, we will only make our appointments with her. Her office stay is great as well. I believe that when you treat people with respect you receive it back ten fold. Read Less
Sunday Lynn Nadal
5 Nov 2016
REPORT
I've been recommended to bring my fur baby Goldie Rodriguez by my boss Mrs. Dee since 2007 and ever since then both the doctors and their nurses have been exceptionally awesome!!! I now have another ... Read More
I've been recommended to bring my fur baby Goldie Rodriguez by my boss Mrs. Dee since 2007 and ever since then both the doctors and their nurses have been exceptionally awesome!!! I now have another fur baby Miracle Rodriguez that I rescued in 2015 she was near death and doctor Han has saved her life!!! There's no other place I rather go than the sunnymead animal hospital in Moreno valley... Dr. Ontiveros & DR. Han are amazing doctors for my for babies... Read Less
Leslye Mergele
31 Oct 2016
REPORT
I love this place. Recently my dog started having problems with her hips and she was put on the standard medication. One of the meds was a pain med when she got back and really should not be used da... Read More
I love this place. Recently my dog started having problems with her hips and she was put on the standard medication. One of the meds was a pain med when she got back and really should not be used daily. That worked until she developed and leg injury and the pain meds was being used twice a day. I then talked to Dr. Hall who does acupuncture there and she said that she thought it would help my dog. After the first treatment I noticed a big difference and after a couple of treatments she is off all pain meds and back to her self. Running and playing. Read Less
Mayra B Jacinto
28 Oct 2016
REPORT
Took my dog for a check up and everyone was very attentive and the service was fast. Dr. Howard was very gentle with my dog and answered all my questions.
Judy Fulton
22 Oct 2016
REPORT
I'd give 5 stars, but that would only be possible if they could lower their prices. They have always treated our furbabies with a lot of love and patience, and always follow up on anything that can't... Read More
I'd give 5 stars, but that would only be possible if they could lower their prices. They have always treated our furbabies with a lot of love and patience, and always follow up on anything that can't be answered or resolved right away. There might sometimes be a long wait, but it's because they take the time with their patients' owners to answer all our questions as best they can. The fact that I could walk there if I had to is also a plus! Read Less
Susanna L.
27 Sep 2016
REPORT
I rarely write reviews for one star. With that said, DO NOT USE THIS VET FOR HAWAII QUARANTINE CRITERIA!!!!!!! They are the most incompetent vet business when it comes to creating and adhering to a se... Read More
I rarely write reviews for one star. With that said, DO NOT USE THIS VET FOR HAWAII QUARANTINE CRITERIA!!!!!!! They are the most incompetent vet business when it comes to creating and adhering to a service that is TIME SENSITIVE. They ROBBED ME OF $400.00 at least!!!!!!!!!!!I came to this vet because of the positive reviews and the positive experience I have had in the past. I warned them that I was in a delicate situation and that I will barely make the 120 days rabies quarantine policy that Hawaii requires for all pets. I stressed that I needed a vet that was very familiar with Hawaii's pet entrance policy.Here is what Hawaii needs for pet entry:1) Two rabies shots.2) One rabies OPVN test 3) Health Certificate4) Flea and tick medication $55.005) 120 days quarantine from the day Kansas State University receives blood sample for rabies  test. ($500.00)6) MicrochippedI asked several times prior what the procedures were and these are the reasons they are INCOMPETENT and UNPROFESSIONAL:1) I had to give the Hawaii Checklist to the vet, the vet staff, have a physical copy, and present my personal copy every single time I visited to remind them of where my dog is in the process. They should know. The Hawaii Checklist is a list with check boxes....that they should check off as my pet finishes each criteria.........2) They quoted me the wrong price over the phone. For the rabies test it was supposed to be $430.00. The actual cost is $450.00 plus vet visit $50.00 totaling $480.00 (Straight robbed me). The Kansas State University Rabies test cost $98.00 (when confronted with the HUGE price range, they said the difference was needed for staff work.... that is what office visit fees are for)3) Did not tell me that they were using a third party lab to process the rabies test (THIS ADDS 14 DAYS TO MY PROCESS at least). At that point I had to leave for three months of training and had no time to switch vets. THEY ROBBED ME.4) They called to reschedule my last appointment on my one and only day in California.My dog did not make the 120 day quarantine. Therefore, he is stuck in the Animal Quarantine Facility for 20 days ($14.32 x 20 days= $286.40) plus there is a $100.00 fine.This all could have been solved if they just admitted that they left a detail out about using IDEXX as their third party lab and helped me problem solve or worked with me. I want my money back! Business that run on people's misfortune or are careless should be robbed of their license.Because of their mess up, my dog is in jail for 20 days, I am out $400.00 at least. Please use other vets. This is very very wrong. How can they be in business to help pets, but screw over owners and not care???!!!  When confronted with how unprofessional they were and that they were robbing me, Stephanie (front desk manager) told me I can go to other vets if I didn't like their pricing. NO CUSTOMER SERVICE SKILLS. I would if I had a ton of time. The point is to keep my dog out of quarantine...Stay away from this place if you want a vet that cares about your pet. Read Less
Crystal R.
22 Sep 2016
REPORT
They are amazing each and every time i call! Thank you!  You are all so good to my Link! I love each and every one of you! You are all truely professionals!
Amanda M.
28 Aug 2016
REPORT
Nice staff,  I hear the vet is really good with animals and loves what he does but if you want to pay less and wait A LONG time to check your pet in and get them out then this is the place for you. I'... Read More
Nice staff,  I hear the vet is really good with animals and loves what he does but if you want to pay less and wait A LONG time to check your pet in and get them out then this is the place for you. I've taken my 3 cats here to be fixed and all came back well.  Just the wait is the worst part. Read Less
Junko I.
29 Jul 2016
REPORT
My parents have been taking all our pets here for years. Our beloved Momo just passed away and she was my Mom's best friend. Sunnymead Animal Hospital was so nice about it and my mom felt so much bett... Read More
My parents have been taking all our pets here for years. Our beloved Momo just passed away and she was my Mom's best friend. Sunnymead Animal Hospital was so nice about it and my mom felt so much better to have her ashes at home with her. I would recommend this place to any pet owner. Read Less
Sara Cullumber
29 Jul 2016
REPORT
We have tried a few vets over the years where I live. My dogs were always scared of those vets and it seemed like those vets care more about money than my pet. Finally found this place (an hour approx... Read More
We have tried a few vets over the years where I live. My dogs were always scared of those vets and it seemed like those vets care more about money than my pet. Finally found this place (an hour approx from where I live). Saw Dr. Heather Ontiveros. Best vet ever. For the first time my dog wasnt scared of her. They were able to figure out what was wrong with my dog and told us exactly what i needed to do. The vet called me personally with results of my dogs tests even. Was able to get my dogs meds sent to a pharmacy closer to home with no problem (which is good because she will now be on it probably rest of her life). Staff was very nice too. Will def be using this place for future check ups and monitoring. Worth the drive. Read Less
Amy U.
6 Jul 2016
REPORT
Nice staff, reasonable prices. But absolutely no sense of proper scheduling. I got to my appointment at least fifteen minutes early and ended up waiting over 45 minutes AFTER my appointment was schedu... Read More
Nice staff, reasonable prices. But absolutely no sense of proper scheduling. I got to my appointment at least fifteen minutes early and ended up waiting over 45 minutes AFTER my appointment was scheduled for. On top of the benches for seating are some of the most uncomfortable seats I've ever experienced. If the seats are this bad, hurry up the wait people. Read Less
Justin J.
21 Jun 2016
REPORT
I've been coming here for awhile and things have been okay (3 stars), but today's service was horrible and I won't be returning.  My dog ate a toothpick and I didn't know what to do.  I tried calling ... Read More
I've been coming here for awhile and things have been okay (3 stars), but today's service was horrible and I won't be returning.  My dog ate a toothpick and I didn't know what to do.  I tried calling several times but no one answered the phone. After asking a friend who is a vet, I decided it was best just to drive over there and see what could be done.  I know they say they don't take walk-ins, but this seemed like an emergency and I've seen them do it before in such situations.I arrived and was received with looks of dumbfounded bewilderment about why I was there without an appointment.  I explained my situation and said that I thought it could be serious.  They responded with telling me their only doctor not in surgery had appointments. Then, they stated their no walk-ins policy but then proceeded to tell me they already had one walk-in today....  Their only attempt at help, albeit feeble and useless, was to refer me to a vet in Menifee - not even one of the other, much closer vets in town.I didn't expect them to drop everything for me when I got there but they really did less than nothing.  I won't be returning here.  I called around and found the Alessandro Animal Hospital, who also only had one doctor not in surgery but made time to see me anyway since they could tell I was worried.  Performing the exam and giving me care instructions took no more than 10 minutes of the doctor's time.  I wonder why the Sunnymead Animal Hospital, with whom I've been a long standing customer, couldn't manage this simple effort.I will be taking all of my future business to the Alessandro Animal Hospital instead of this place. Read Less
David F.
9 Jun 2016
REPORT
Dr. Heather Ontieros DVM. After my dog vomited all her food twice the doctor continued with 4 blood glucose test and use the used the faulty result to adjusted her medicine dose. I pay for 92 dolla... Read More
Dr. Heather Ontieros DVM. After my dog vomited all her food twice the doctor continued with 4 blood glucose test and use the used the faulty result to adjusted her medicine dose. I pay for 92 dollar test and one test before she vomited. I for credit for the other four test in a couple weeks for a more accurate medicine adjustment but she refused. This doctor is always pushing all of kinds of test and fea poisons with not needed. She doe not listen to the customer and talks over the customer. Avoid this vet at all cost. It all about the money with her. Read Less
Jason Dolphin
4 May 2016
REPORT
Best vet I have ever been to. Staff GENUINELY cares about all animals. For anything other than a vaccine shot I wouldn't trust ANYONE else.
Bailee WIlliams
27 Apr 2016
REPORT
Horrible place they could careless about you or your pet they only want money. They would rather let your pet die then drop their outrageous prices a few bucks. I'll bet u all the good reviews that we... Read More
Horrible place they could careless about you or your pet they only want money. They would rather let your pet die then drop their outrageous prices a few bucks. I'll bet u all the good reviews that were left are people they know or them themselves this place is worthless. Read Less
Barbie Barbara Nelson Schaidt
26 Apr 2016
REPORT
We have been going there with our four legged family for 20 years! We love all the Vets and staff and can't imagine going anywhere else! Always squeeze us in if necessary, and they are kind and empath... Read More
We have been going there with our four legged family for 20 years! We love all the Vets and staff and can't imagine going anywhere else! Always squeeze us in if necessary, and they are kind and empathetic to our needs!Read Less
Angela P.
2 Apr 2016
REPORT
We took my sweet dog here last weekend because he had mobility issues.  First, I called two days prior and requested the Saturday appointment.  (i love they have weekend appointments).  I arrived 15 m... Read More
We took my sweet dog here last weekend because he had mobility issues.  First, I called two days prior and requested the Saturday appointment.  (i love they have weekend appointments).  I arrived 15 minutes prior to appointment time, and we had to wait 30 minutes--overall not bad.  The office was clean, and had no funky odors.  The staff was super nice.  Christina was our tech, and Dr.Hall was the provider.  Christina seemed to be genuinely concerned for our four legged family member.  Dr. Hall did a thorough exam, and explained her findings in a way we would understand.  She showed us the x rays, and gave print outs for the diagnosis.  We were very pleased with the kindness our whole family received.  We will be back for our follow up soon and we will have our other pets receive care when needed.  The costs for the visit were very reasonable.  Xrays were also fair priced.  Even after pricing the medication at other locations, this animal hospital was only a fraction more.  By the time you drive around town getting the best deal on meds, you will likely lose the difference in gas.  Good value in my opinion. Read Less
Brittany L.
20 Mar 2016
REPORT
Wonderful place to get your animal services done!! Excellent staff!! This is my new place to take my animals!!
Bradley G.
12 Feb 2016
REPORT
I haven't used this vet yet, although I believe it should state that this office is for appointments only! So don't waste your time if you have an emergency!
Kimberly M.
11 Feb 2016
REPORT
The people that work here are extremely helpful and understanding. Becky, who euthanized my dog Wowie comforted me SO much during the process. It was deeply appreciated, I really needed it! The proces... Read More
The people that work here are extremely helpful and understanding. Becky, who euthanized my dog Wowie comforted me SO much during the process. It was deeply appreciated, I really needed it! The process happens so fast & Becky didn't rush me away. She really understood the agony I was in. We were able to continue petting Wowie once he passed away and remember him. *Sigh* It's such a horrible day when you have to put your pet to sleep but having these experienced and caring people to help is such a blessing.Thank you to the passionate staff and the affordable prices. I will surely be back for my other doggy as well. Read Less
Rafael Casique
20 Jan 2016
REPORT
Polite, very professional staff, thank you to all, specifically doc Ontiveros. You guys are awesome. Highly recommended!
Lendy Martinez
17 Dec 2015
REPORT
I really appreciate everything sunnymead animal hospital did for my baby teddy. May he rest in paradise. They did everything they could to help me and my little one. They took me in even though I didn... Read More
I really appreciate everything sunnymead animal hospital did for my baby teddy. May he rest in paradise. They did everything they could to help me and my little one. They took me in even though I didn't have an appointment. And thank you for the letter I received from the staff sending there condolences. and to the Dr.Read Less
Karen Gibson
7 Oct 2015
REPORT
I've lived a lot of years, had many, many animals, and visited probably 20 different veterinary clinics in my life. NEVER have I been as impressed with a vet as I am with Dr. Ontiveros. From her level... Read More
I've lived a lot of years, had many, many animals, and visited probably 20 different veterinary clinics in my life. NEVER have I been as impressed with a vet as I am with Dr. Ontiveros. From her level of comfort and ease in handling my animals, to the degree of her knowledge and compassion, this doctor, I think, exemplifies everything a family veterinarian should be. If she were to leave MoVal, I'd drive my animals anywhere in SoCal just to continue having her treat my pets. The business itself is clean, well-managed and I've not had to wait when I had an appointment. The staff is friendly and experienced. Parking is easy, in & out. (The only reason I WOULDN'T recommend this place is that they might get too busy and successful and they'd move away to some hoity-toity place and I couldn't get an appointment...) Read Less
Jillian Kerstetter
8 Sep 2015
REPORT
This hospital has been my mother's vet for 10 years and I have also taken my pets to them for the last 5 years. Dr. Bennett is, in my opinion, the best vet in the area. She is knowledgeable, caring, a... Read More
This hospital has been my mother's vet for 10 years and I have also taken my pets to them for the last 5 years. Dr. Bennett is, in my opinion, the best vet in the area. She is knowledgeable, caring, and highly professional. She is just a great vet and a great person. Dr. O is great as well. I haven't personally seen the other vets there but if they are anything like Dr. B and Dr. O they are phenomenal. The staff is excellent and the clinic itself is very clean. Anyone who claims they overcharge is nuts (seen this on Yelp...don't pay attention to those reviews). This office has one of the BEST deals around! Go to a vet in Temecula or Murrieta...you get charged $100 just for a office visit at some clinics down there. This vet is the BEST bang for your buck and offers superior care. Love them and will never take my pets anywhere else. Read Less
Scarlett P.
2 Sep 2015
REPORT
This place is amazing. Of course when you go to the vet, it's rarely for a good reason. Our cat suddenly became very ill, and they took care of him as best as they could. We also took Loki there to be... Read More
This place is amazing. Of course when you go to the vet, it's rarely for a good reason. Our cat suddenly became very ill, and they took care of him as best as they could. We also took Loki there to be put down, and they were so understanding and sympathetic. Dr. Bennett and Dr. O are so wonderful and sweet. Dr. O cried with us when she gave us Loki's prognosis. Dr. Bennett hugged us and reassured us after Loki had officially passed. I unfortunately didn't catch any of the techs' names, but they were all wonderful and kind. They even sent us a condolence card afterwards. The office is wonderful and clean. My fiancé even said it feels very intimate and homey. The prices are great as well. Seriously, please go here. You won't regret it. Read Less
Katy T.
13 Oct 2014
REPORT
SHOCKED!!!!! I am shocked and appalled at the same time, that anyone would give anything under a four star for this facility!? For one thing, If you can't afford to care for your animal you have no bu... Read More
SHOCKED!!!!! I am shocked and appalled at the same time, that anyone would give anything under a four star for this facility!? For one thing, If you can't afford to care for your animal you have no business having one! Animals are very much like children (only cheaper) in many ways! They require maintenance! First shots,good diet and exercise, discipline and love. I have no doubt anything less than four stars is this facility being confused with the Sunnymead Veterinary CLINIC across the street, that facility shares the same name and the doctor across the street Dr.Park is in no way any comparison to Dr Huang, or ANY of the doctors at the SUNNYMEAD ANIMAL HOSPITAL! Two things any smart consumer should know.1) Hospital and CLINIC- Is like the difference between using a power tool and a screwdriver!?2) DO YOUR RESEARCH-Before researching the Inland Empire magazine for the top ratings! I made the mistake of going across the street to the Sunnymead Animal CLINIC to see Dr.Park, what I witnessed was nothing short of barbaric! Its a visual I had hoped to forget! Sure the prices might be better!? I didn't stay long enough to find out! but how sterile is it? I sat with my husband and witnessed thirteen dogs "THIRTEEN" All laid out on the floor, and all pointed in the same direction with an industrial fan on them, as I peeked out to see where this Doctor (If you could call him that) was, I peered around the corner and witnessed a technician handing a puppy to the vet in mid air, legs wide open and the effects of the anesthesia just kicking in! I couldn't watch past the the scalpel and just couldn't believe what I had just witnessed, I went back in the room and sat with my husband, as we sat there waiting some of those puppies laid out on that floor started waking up, crying and confused, not one staff member reached down to comfort them! they had no problems stepping over them though to get a quick vaccine loaded though!So if it's high cost that bother you and you don't care how your animal is treated,,,,,,,by all means go to The SUNNYMEAD ANIMAL CLINIC across the street in that little mini building, nothing like introducing your new puppy/child to nothing but pain and horror!!! SUNNYMEAD ANIMAL HOSPITAL- Is hands down the best I've seen! From Orange County to Riverside County!!! The vets are what any true animal lover seeks in finding Top Notch! And the staff is simply like a breath of fresh air! They each have such Wonderful people skills in making sure your every need is tended to, if the doctors not available they will make sure they contact you at their earliest convince, They are knowledgable, educated and a pleasure doing business with.I do my research on everything,I'm the definition of consumer reports putting it lightly, weather it's buying the best power tool or looking for the best Dentist! I USE COMMON SENSE and find the best there is out there, That's how I found my family physician of over twenty plus years,my outstanding Dentist, etc... I make wise decisions and do my research, when in doubt I look in The Inland Empire magazine! If I want top rate and care if a non sterile instrument is being used on my precious family member by paying the extra ten bucks, to me it's ALWAYS worth it! sometimes it's even less, check it out and do the RESEARCH yourself, and you will find The Sunnymead animal hospitals rates are beyond VERY good.I travel a long way too to see our vet Dr. Huang, not because I share the same interest, or we both like the color green or we come from the same country! I travel the distance because he has come that distance for my animals every time they've needed THE BEST CARE! He is young and continues to educate himself as with most the staff their, that's important to me that I trust His Professional opinion and any other Doctors at that facility! ���� "Folks will know how large your soul is, By the way you treat a dog!"����❤️ Charles F. Doran Read Less
amy1wauc
20 Aug 2010
REPORT
I took my beloved dog there for a routine teeth cleaning and he was killed. They overdosed him on anesthesia and Dr. Ontiveros treated me with such disrespect it was devastating. She told me she did n... Read More
I took my beloved dog there for a routine teeth cleaning and he was killed. They overdosed him on anesthesia and Dr. Ontiveros treated me with such disrespect it was devastating. She told me she did not know how he died. He was healthy and happy the morning I took him there. Frankly, I think Ontiveros killed him on purpose because he was 10 years old and she was always unfriendly to me. I think she did it on purpose. I have no proof but its what I truly believe. Do not take your pet there under any circumstances. My dog was completely healthy and was killed by negligence and/or was murdered. I never saw my pet again. He was cremated and sent to me one week later. It devastated me beyond words and ruined my life. Read Less
humfreys
11 May 2009
REPORT
We alway used this vet for our annuals and checkups. The one time I have an emergency, I am told that they can not see my dog and that I could make an appointment for two days later. When I asked them... Read More
We alway used this vet for our annuals and checkups. The one time I have an emergency, I am told that they can not see my dog and that I could make an appointment for two days later. When I asked them to recommend a local vet they would not do that (afraid of competition). They would only recommend a vet in Murretta (35 miles away). We ended up going to Riverside without my dogs records. She passed that day at 6 year old. When choosing a vet, pick one that will be there when you need them!!!! This vet was not there for us!!!!! Read Less
shadow_of_zero
7 Mar 2009
REPORT
I'm a very reasonable person and know we're all human, but being rude to me on 4 consecutive occasions is enough. The staff is very curt and rude. I have a very strong feeling the technicians are not ... Read More
I'm a very reasonable person and know we're all human, but being rude to me on 4 consecutive occasions is enough. The staff is very curt and rude. I have a very strong feeling the technicians are not experienced because of the shotty work and obvious failed attempts to pull blood samples and place IV catheters. Was on hold forever. In the lobby forever.Was way better when Dr Eaton was there. Now I go elsewhere...happily Read Less
shyannmay
20 Jul 2008
REPORT
Have been going for many years Dr Eaton retired and sold business to new dr. Took my special needs dog to her and was treated very rudely actually asked to take my business elsewhere. After checking p... Read More
Have been going for many years Dr Eaton retired and sold business to new dr. Took my special needs dog to her and was treated very rudely actually asked to take my business elsewhere. After checking price of medication my dog has to have every month realized dr eaton was giving at cost guess new owner didn't want to continue to be as helpful. It costs 90.00 per month for medication for this dog I which rescued 5 years ago Dr Eaton will be missed by the community.Haven't found new vet yet but will keep looking as far as Sunnymead animal hospital all friends and relatives are going elsewhere also. Read Less
mx2214
20 May 2008
REPORT
I have been going to this hospital for a long time. now that they changed doctors, they also up the prices and I think that just is not right. they are also not as good as they use to be.
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