Napa Small Animal Hospital
Napa, California
General Info
The Napa Small Animal Hospital offers veterinary care to residents of Napa and the surrounding California areas through a joint, observation-based, and milestone-oriented approach. The initial visits focus on environmental adjustment, which entails letting the pet become accustomed to the sounds, lights, and room setup. Upon entry, veterinarians closely monitor the animal’s walking, social interaction, breathing, and tactile responses for any hesitation. Physical evaluations target areas such as coat health, hydration status, gum color, limb usage, joint sensitivity, abdominal tone and muscle stability. The picture begins to emerge based on information the owners provide about their cat’s appetite, grooming, interaction and vocalization which helps determine the next steps. Napa Small Animal Hospital offers the following bundled services: lab panels, dental procedures, surgical preparation and recovery, and age-adjusted diagnostic application and prevention wellness mapping. Every service milestone is explained thoroughly, while visual aids track plans requiring multiple visits. Through body language, the animals will communicate with their owners which calls for an understanding of what the animals are saying. Follow-up visits are also based on behavioral criteria rather than dates. In order to increase context analysis during return check-in, it is necessary to pay attention to such parameters as sleep cycles, eye contact duration and surface preference in addition to the mobility gradient. This ensures that the decisions made by an organization remain consistent and logical. Napa Small Animal Hospital builds a clinical partnership with pet families in Napa and beyond founded on awareness, patience, and transparency to ensure care is an ongoing collaboration from day one. The team provides several services such as allergy testing, anesthesia, avian care (birds), boarding, and cardiology. Clients highly value the team’s dedication and attention to the pets’ needs. Be it regular checkups or surgery, the clinic guarantees that your pet will receive the best care possible in a relaxed and friendly atmosphere.
Services
Allergy Testing
Anesthesiology
Avian (Bird) Care
Boarding
Cardiology
Dental Care
Diagnostics
Equine Care
In-House Pharmacy
Microchipping
Mobile Vet Services
Nutritional Counseling
Orthopedic Surgery
Prescription Medications
Puppy and Kitten Care
Spay/Neuter
Surgery
Vaccinations
Wellness Exams
Reviews
Teale Cillo
1 Jun 2018
REPORT
On September 7th of 2017 my fiance's cat Marley went missing near Vallejo/American Canyon area. We posted on NextDoor, on Solano County pet pages on FB, we called the Humane Society of the North Bay, ...
On September 7th of 2017 my fiance's cat Marley went missing near Vallejo/American Canyon area. We posted on NextDoor, on Solano County pet pages on FB, we called the Humane Society of the North Bay, we called Animal Control, Recology, etc. Almost 9 months later now, we received a call today reporting they found Marley. We don't know the person who took her in and the Dr said they could not just release that information to us, but we want to thank her from the bottom of our hearts! She is home again and we couldn't be happier. Thank you Dr Ralph and staff. I will always be thankful to you all.
Laura Dayton
9 Mar 2018
REPORT
Like Wendy, I've been going to Napa Small more than 25 years and through 5 dogs. I've seen them grow, and their front desk with two receptionists are constantly answering phones, getting answers to qu...
Like Wendy, I've been going to Napa Small more than 25 years and through 5 dogs. I've seen them grow, and their front desk with two receptionists are constantly answering phones, getting answers to questions, putting people on hold, dealing with lobby emergencies and getting clients into their visitation rooms with all data at the technician's or vet's fingertips. It's amazing how they handle it all. Their medical care is the finest, in my opinion, in Napa. Tracy came into my... home when I had to put down one of my dogs, and as I said the eulogy I had prepared, both she and tech's eyes were brimming with tears. These doctors do truly care about people's pets. Receptionists come and go. Perhaps your experience can be chalked up to a new receptionist who got confused. Goodness knows, if I were on those phones my brain would be fried in ten minutes. For those reading this, I always get follow up calls. I'm able to express concern and get them to juggle schedules to get my dogs in without the urgent care cost. When my then 13 year old suffered from a vestibular incident I thought it was a heart attack. They were outside waiting for me when I pulled in and immediately put her on oxygen and a guerney only to have Dr. Tracy recognize this was an inner ear condition not a heart attack. On that day I was on the verge of a heart attack worrying about my beloved Comet, and their fast reactions gave me a great sense of relief. I knew she was a sick puppy, but that she was in the finest care. She is now 15 years old. I could tell other stories of how the docs at Napa Small have saved my pets, but suffice it to say that I have show dogs and would not entrust their care to anyone but Napa Small. Laura Dayton, Astro's Agility, Napa, CA See More
Melodie Durham
8 Mar 2018
REPORT
I have been taking my dogs to the vets at Napa Small Animal Hospital for many years now. The vets there go out of their way to figure out the best way to treat your animals and they do so in the most ...
I have been taking my dogs to the vets at Napa Small Animal Hospital for many years now. The vets there go out of their way to figure out the best way to treat your animals and they do so in the most cost effective ways. They are a fantastic group of veterinarians!
Pamela Reynaud
10 Nov 2017
REPORT
Extremely disappointed in their customer service. I tried to order simple flea medicine online and was flatly denied - with incorrect inforMatin and no attempt to rectify the matter.
They make it ver...
Extremely disappointed in their customer service. I tried to order simple flea medicine online and was flatly denied - with incorrect inforMatin and no attempt to rectify the matter.
They make it very difficult to do business with-will be seeking better customer service elsewhere.
Wendy Wiggins Lombardi
4 Aug 2017
REPORT
I have been a loyal and highly recommending client when people ask me. Growing up in Napa and my parents took our dogs there in the 80's and 90's and always had a great experience. Fast forward to my ...
I have been a loyal and highly recommending client when people ask me. Growing up in Napa and my parents took our dogs there in the 80's and 90's and always had a great experience. Fast forward to my adulthood and being very satisfied client for 10+ years. Until now, I am extremely disappointed with their level service. They don't care anymore about the animals but they sure love collecting their Urgent care fees. My dog has been throwing up for over a week. I took him to vet... last Friday under urgent care and he could have waited a day but their next available appt was 5 days later so I took urgent care. While waiting for the vet a man walked in to make an appt and they said they had one the next day at 4. A couple of days later our other dog had an injury to his hind leg and not serious. My husband called to make an appointment and my other dog was seen in 2 hours and not urgent care. My dog is still throwing up and it's bile a week later after urgent care visit last week so I called them this morning and they tell me they can't see him until Monday unless I paid an urgent care fee. He has already been throwing up for a week and they want me to wait another 5 days to be seen? Nope not acceptable and not the caring and compassion I have seen from them over the past 30+ years. I was also told during my urgent care visit last week by the fill in vet to not feed my dog if he continued to throw up. Well after day 6 and now bile is coming you clearly don't care about animal health or your clients. They used also call to see how your pet is doing after appointments like this but now you get nothing. I feel like they tried to take advantage of me with their urgent care fee because they know I would do anything for my dogs because of past experiences and hefty vet bills. I will never take my dogs back. See More
Wendy D.
29 Jun 2017
REPORT
I've been bringing Tinks here since she was a puppy she's now 13 years young and they have always taken great care of her. Everyone is so attentive and I highly recommend them!
Alexis D
16 May 2017
REPORT
I wanted to like this place, partly because there are not a lot of other choices in this small town, and Dr. Mary seems competent, but I just can't tolerate the snide and non-listening front office st...
I wanted to like this place, partly because there are not a lot of other choices in this small town, and Dr. Mary seems competent, but I just can't tolerate the snide and non-listening front office staff any longer. Not only to they not listen to customers, and so repeatedly give answers to questions not asked while not answering the questions that were asked, but they do this with an increasingly low-class, snotty attitude. I can find rudeness and incompetence everywhere these days it seems, but I'd rather not find it in a place where I want my beloved pets to be cared for.
On a more general note, they charge the same rate for initial exams and all subsequent appointments. The initial exam fee is on-par with other animal hospital's initial exam fees in the area. But the issue is that there is no benefit to being a loyal patient. At most places, you pay the expensive initial exam fee the very first time (thus "initial"), and after that you pay a regular lower fee for office visits. Not here. It's the same exam fee, every time. Regardless if you are a new patient or have been going there for 10 years. So what's the point? Odd. Grasping. Greedy?
Alex D.
15 May 2017
REPORT
I wanted to like this place, partly because there are not a lot of other choices in this small town, and Dr. Mary seems competent, but I just can't tolerate the snide and non-listening front office st...
I wanted to like this place, partly because there are not a lot of other choices in this small town, and Dr. Mary seems competent, but I just can't tolerate the snide and non-listening front office staff any longer. Not only to they not listen to customers, and so repeatedly give answers to questions not asked while not answering the questions that were asked, but they do this with an increasingly low-class, snotty attitude. I can find rudeness and incompetence everywhere these days it seems, but I'd rather not find it in a place where I want my beloved pets to be cared for.On a more general note, they charge the same rate for initial exams and all subsequent appointments. The initial exam fee is on-par with other animal hospital's initial exam fees in the area. But the issue is that there is no benefit to being a loyal patient. At most places, you pay the expensive initial exam fee the very first time (thus "initial"), and after that you pay a regular lower fee for office visits. Not here. It's the same exam fee, every time. Regardless if you are a new patient or have been going there for 10 years. So what's the point? Odd. Grasping. Greedy?
Joe Schmitt
12 May 2017
REPORT
Dr. Mary and her staff are professional, knowledgeable and caring.
I recommend them highly.
Olinda Oli Calderon Christie
31 Mar 2017
REPORT
The staff are all very empathetic, kind, helpful, and thoughful. Everyone from the office manager Josie, to the vet techs, and Dr. Tracy Rohrer were so awesome with miss LunaBelle. The staff who were...
The staff are all very empathetic, kind, helpful, and thoughful. Everyone from the office manager Josie, to the vet techs, and Dr. Tracy Rohrer were so awesome with miss LunaBelle. The staff who were there in the evening were helpful and kind too. It is apparent that they truly value our four legged furbabies as much as we do. I would recommend Napa Small Animal Hospital to anyone. Thank you all for taking such stellar care of our dear LunaBelle.
Marlene Ryan
31 Jan 2017
REPORT
We took Miss Chica in last night they took excellent care of her. Thank you so much for great care Dr AMY & staff.
Stella Williams
15 Jan 2017
REPORT
My 14 year old beloved Aussie, Callie, injured her back leg and could barely move. Took her to see Dr. Ralph who is always patient and knowledgeable. Callie has torn ACL injury. This is serious but I...
My 14 year old beloved Aussie, Callie, injured her back leg and could barely move. Took her to see Dr. Ralph who is always patient and knowledgeable. Callie has torn ACL injury. This is serious but I was given many options as to treatment and recovery. I have seen Dr. MARY and Dr. AMY at the hospital also. All of them are so professional, kind, and loving to your precious pet. Follow up service is great! They are my hero's for helping me with my pets. So glad you have been here for so many years. The staff is helpful and considerate in every way possible. Keep up the compassionate work.
Mary Salceda-Nunez
13 Dec 2016
REPORT
Thank you for the sympathy card. Losing our sweet Teddy has been very hard so my family and I appreciate all of you taking the time to write us a note. Happy Holidays to all of your staff!
Linds Estes
15 Nov 2016
REPORT
They will NEVER treat one of my pets again!!
Angela Paoli
21 Jul 2016
REPORT
We have been very fortunate to rarely need a vet in our years as pet owners but we unfortunately had an emergency with one of our kitties who was very young, only 2. We were given some bad news after ...
We have been very fortunate to rarely need a vet in our years as pet owners but we unfortunately had an emergency with one of our kitties who was very young, only 2. We were given some bad news after some tests were run but the Dr (Dr. Amy) gave us the news with much compassion. We were referred to a specialist to confirm her suspicions of his condition. They had also run some blood tests and Dr. Mary called to give me that info on a Saturday. Dr Mary took the time to listen and answer all the questions I had while we were in the phone. When I called the office to let them know we had to put our kitty down I received a call from Dr Mary letting me know how sorry she was and also that I had made the right decision. Having her call and let me know that I had done the right thing helped me so much. It's never easy putting a pet down but she really helped to lighten the load on my heart. A few days later we received a beautiful card from the office letting them know they were sorry for our loss. It had a hand written messages from Dr. Becky and Dr. Mary as well as the rest of their staff. Again such a healing experience for me and my daughter as she was directly addressed in the letter. I wish I could give them 10 stars cause I would. Highly recommend this veterinary practice. We will be taking our family members here from now on.
Sandy Ledbetter
6 Jul 2016
REPORT
I had an emergency with my lab on a Sunday. They got me in the same day. Office staff was wonderful. We saw Dr Ralph, he was very kind and gentle with Winzer. And with me. Winzer saw Dr Mary on ...
I had an emergency with my lab on a Sunday. They got me in the same day. Office staff was wonderful. We saw Dr Ralph, he was very kind and gentle with Winzer. And with me. Winzer saw Dr Mary on his follow up. She helped us through a tough time. I am so happy and grateful to everyone at Napa Small Animal hospital.
Missy Northrip
12 Jun 2016
REPORT
No longer my vet. Enough said.
Alison Rielli
9 Jun 2016
REPORT
I am new to Napa and just recently began using This hospital per the advice of a colleague. I have been delighted in the care of my two frenchies, Rosie and Larry. The doctors and staff have been incr...
I am new to Napa and just recently began using This hospital per the advice of a colleague. I have been delighted in the care of my two frenchies, Rosie and Larry. The doctors and staff have been incredibly welcoming and thorough...thank you for making the transition to a new vet a smooth one!
Kym Gilson
9 Jun 2016
REPORT
Don't take your love animals to them. I loved dr. Cali but they aren't the same they sent bently home with no bandages but charged me 35.00 for them . This place is not the same loving place I lost 3...
Don't take your love animals to them. I loved dr. Cali but they aren't the same they sent bently home with no bandages but charged me 35.00 for them . This place is not the same loving place I lost 3 of my beloved animals too.
Debbie Nichols
12 May 2016
REPORT
I have been going to Small Animal for 43 years. My Parents also went there since 1957. It is a great Vet Place who really care about the Animals. Seen Dr Rock for many years. My Dig Wicket fell in som...
I have been going to Small Animal for 43 years. My Parents also went there since 1957. It is a great Vet Place who really care about the Animals. Seen Dr Rock for many years. My Dig Wicket fell in some Cactus and he and his Tech spent 5 hrs plucking them out of him. I had him till he Retired. Dr Mary and Dr Tracy are great along with others I have seen along the way.
Richard Dee
22 Apr 2016
REPORT
Reasonable price ! And good service for my dog! Best Vet in Napa Valley
Carrie Boddy
24 Sep 2015
REPORT
I've taken my pets to Napa Small Animal Hospital for most of the 17 years I've been in Napa and never felt like I had a problem until the last month or so. While I feel like my dog and I received goo...
I've taken my pets to Napa Small Animal Hospital for most of the 17 years I've been in Napa and never felt like I had a problem until the last month or so. While I feel like my dog and I received good, timely care when we were there about a month ago, I was surprised not to receive a call a few days after our visit checking up on how he was doing. This was unusual. Today, I called to make an appointment to bring my dog in to update his shots. He is overdue and I am leaving on a trip in a week and a half. They wouldn't do his shots when we were there a month ago because there were other issues and the vet didn't want possible shot side effects to complicate issues. I was told there there were no appointments available for shots for 3 full weeks! I explained that he needed shots before we leave on a trip and that they wouldn't give shots when we were there recently. The only response I got was "call at least 2 weeks in advance of when you need us next time". I'd hate to have to change vets, and I'm hoping that Napa Small Animal is a victim of their own success and good reputation, but I may be reluctantly searching for a more accommodating veterinary facility...
Mari contreras
22 Sep 2015
REPORT
Before my mini passed this was the clinic to visit they were always so carefull with her..
Maral Papakhian
15 Sep 2015
REPORT
Dr Callie is the very best! She researched my dog's rare condition on her time off and correctly diagnosed it and had him receive the most specialized care at UC Davis. After they confirmed the diag...
Dr Callie is the very best! She researched my dog's rare condition on her time off and correctly diagnosed it and had him receive the most specialized care at UC Davis. After they confirmed the diagnosis, she managed his care and continues to do so. He is now a 9 year old, happy, Weimaraner, who probably would not have made it this long without the loving support of Dr Callie and the team at Napa Small Animal Hospital! Wags and purrs, Maral
Andrea Hollobaugh
12 Sep 2015
REPORT
Thank you gor the quick care off my 5 year old cat moogle. Your staff is the best, they helped my moogle that was in respiratory distress on 9-108am when the first vet place sent us away letting my ba...
Thank you gor the quick care off my 5 year old cat moogle. Your staff is the best, they helped my moogle that was in respiratory distress on 9-108am when the first vet place sent us away letting my baby suffer.
Linda Wales
30 Aug 2015
REPORT
I recently had an emergency with my dog Sasha and literally ran into the hospital, they completely took control of the situation. I am so very gratefull to them for taking wonderful care of her while...
I recently had an emergency with my dog Sasha and literally ran into the hospital, they completely took control of the situation. I am so very gratefull to them for taking wonderful care of her while talking me through everything they were doing for her. She is on her way to recovery. There aren't enough words to say how much I appreciate you. Thank you! !!!
Savannah Luchsinger
28 Apr 2015
REPORT
1chelsea
20 May 2009
REPORT
As an owner of 7 dogs I have had the pleasure of care by the vets at Napa Small Animal Hospital numerous times.They are all compassionate, kind and intelligent. Their willingness to research, their at...
As an owner of 7 dogs I have had the pleasure of care by the vets at Napa Small Animal Hospital numerous times.They are all compassionate, kind and intelligent. Their willingness to research, their attention to detail, and their follow-up after procedures is extraodinary.
Gre
7 Dec 2008
REPORT
This is an excellent hospital. The doctors are extremely caring and thoughtful. I have gone to Dr. Rock since 1974 and I wouldn't trade him for the world. My animals love going there. I also enjoy...
This is an excellent hospital. The doctors are extremely caring and thoughtful. I have gone to Dr. Rock since 1974 and I wouldn't trade him for the world. My animals love going there. I also enjoy that they are open 7 days a week and have late night hours as my pets never get sick before 5 pm. Even though I drive 45 minutes each way it is well worth my time to know my pets are getting wonderful care.
KathyNovelli
21 Mar 2008
REPORT
I have been a client of Napa Small Animal Hospital for over two decades. During this time, I have never been disappointed and I always know that the best and most compassionate care awaits my compani...
I have been a client of Napa Small Animal Hospital for over two decades. During this time, I have never been disappointed and I always know that the best and most compassionate care awaits my companion animal(s). The Doctors and staff are amazing! They are caring, loving, gentle, empathetic and professional. I always know that the best chance for my very ill pets will be found at NSAH. The entire crew at NSAH loves animals; this is very apparent. The philosophy shared among staff is wonderful; just the kind of attitude one would hope to find in those who care for our animals. I highly thank and recommend this great business. They are not only excellent practitioners; they are good friends. Thank you from my heart.
Photo Gallery
Book an Appointment
FAQs
Where is Napa Small Animal Hospital located?
Napa Small Animal Hospital is located at 517 Lincoln Ave, Napa, California 94558. It's easily accessible to pet owners in the Napa area and surrounding communities.
What time does Napa Small Animal Hospital open and close each day?
Napa Small Animal Hospital is open Monday 09:00 AM - 18:00 PM, Tuesday 09:00 AM - 18:00 PM, Wednesday 09:00 AM - 18:00 PM, Thursday 09:00 AM - 18:00 PM, Friday 09:00 AM - 18:00 PM. They are closed on Saturdays. They are closed on Sundays.
How can I book an appointment at Napa Small Animal Hospital?
You can book an appointment online with Napa Small Animal Hospital via our website. Simply click the 'Book an Appointment' button on their profile or use TopVet’s online scheduling. Alternatively, you can call the clinic at to schedule a visit.
What services does Napa Small Animal Hospital offer?
Napa Small Animal Hospital in Napa offers a range of veterinary services, including Allergy Testing, Anesthesiology, Avian (Bird) Care, Boarding, Cardiology. From routine wellness exams and vaccinations to surgeries and diagnostics, they provide comprehensive care for your pets.
Does Napa Small Animal Hospital offer vaccinations for pets?
Yes, Napa Small Animal Hospital provides pet vaccination services. They offer core vaccinations for dogs and cats (like rabies, distemper, parvovirus, etc.) as well as any recommended booster shots. You can schedule your pet's vaccines during normal appointment hours at their Napa clinic.
Does Napa Small Animal Hospital offer pet dental care?
Absolutely. Napa Small Animal Hospital offers pet dental care services, including teeth cleanings, dental exams, and treatment of dental issues for cats and dogs. Regular dental care is part of their preventive services to keep your pet healthy.
Does Napa Small Animal Hospital provide boarding or kennel services?
Yes, Napa Small Animal Hospital has boarding facilities for pets. They can board your cat or dog in a safe, comfortable environment when you’re away. It’s advisable to book in advance, especially during holidays, as space can be limited.
Do they perform spay/neuter surgeries at Napa Small Animal Hospital?
Napa Small Animal Hospital provides spaying and neutering services for pets. Their veterinary team in Napa has extensive experience in these routine surgical procedures. They will also guide you on post-operative care for your pet.
Can Napa Small Animal Hospital microchip my pet?
Yes, Napa Small Animal Hospital offers pet microchipping. Microchips help identify your pet if they ever get lost. The procedure is quick and can be done during a regular appointment.
Business Hours
Monday
Mon
9:00 AM – 6:00 PM
Tuesday
Tue
9:00 AM – 6:00 PM
Wednesday
Wed
9:00 AM – 6:00 PM
Thursday
Thu
9:00 AM – 6:00 PM
Friday
Fri
9:00 AM – 6:00 PM
Popular Hours
6a
12p
6p
{{getPopularHourTime(item.time)}}
No data for {{popularHourDay.text}}
Closed on {{popularHourDay.text}}
Is this your business?
CLAIM IT HEREIncorrect information? Let us know
Napa Small Animal Hospital
Napa, California
General Info
The Napa Small Animal Hospital offers veterinary care to residents of Napa and the surrounding California areas through a joint, observation-based, and milestone-oriented approach. The initial visits focus on environmental adjustment, which entails letting the pet become accustomed to the sounds, lights, and room setup. Upon entry, veterinarians closely monitor the animal’s walking, social interaction, breathing, and tactile responses for any hesitation. Physical evaluations target areas such as coat health, hydration status, gum color, limb usage, joint sensitivity, abdominal tone and muscle stability. The picture begins to emerge based on information the owners provide about their cat’s appetite, grooming, interaction and vocalization which helps determine the next steps. Napa Small Animal Hospital offers the following bundled services: lab panels, dental procedures, surgical preparation and recovery, and age-adjusted diagnostic application and prevention wellness mapping. Every service milestone is explained thoroughly, while visual aids track plans requiring multiple visits. Through body language, the animals will communicate with their owners which calls for an understanding of what the animals are saying. Follow-up visits are also based on behavioral criteria rather than dates. In order to increase context analysis during return check-in, it is necessary to pay attention to such parameters as sleep cycles, eye contact duration and surface preference in addition to the mobility gradient. This ensures that the decisions made by an organization remain consistent and logical. Napa Small Animal Hospital builds a clinical partnership with pet families in Napa and beyond founded on awareness, patience, and transparency to ensure care is an ongoing collaboration from day one. The team provides several services such as allergy testing, anesthesia, avian care (birds), boarding, and cardiology. Clients highly value the team’s dedication and attention to the pets’ needs. Be it regular checkups or surgery, the clinic guarantees that your pet will receive the best care possible in a relaxed and friendly atmosphere.
Business Hours
Monday
09:00AM-18:00PM
Tuesday
09:00AM-18:00PM
Wednesday
09:00AM-18:00PM
Thursday
09:00AM-18:00PM
Friday
09:00AM-18:00PM
Popular Hours
6a
12p
6p
{{getPopularHourTime(item.time)}}
No data for {{popularHourDay.text}}
Closed on {{popularHourDay.text}}
Services
Allergy Testing
Anesthesiology
Avian (Bird) Care
Boarding
Cardiology
Dental Care
Diagnostics
Equine Care
In-House Pharmacy
Microchipping
Mobile Vet Services
Nutritional Counseling
Orthopedic Surgery
Prescription Medications
Puppy and Kitten Care
Spay/Neuter
Surgery
Vaccinations
Wellness Exams
Reviews
Teale Cillo
1 Jun 2018
On September 7th of 2017 my fiance's cat Marley went missing near Vallejo/American Canyon area. We posted on NextDoor, on Solano County pet pages on FB, we called the Humane Society of the North Bay, ...
On September 7th of 2017 my fiance's cat Marley went missing near Vallejo/American Canyon area. We posted on NextDoor, on Solano County pet pages on FB, we called the Humane Society of the North Bay, we called Animal Control, Recology, etc. Almost 9 months later now, we received a call today reporting they found Marley. We don't know the person who took her in and the Dr said they could not just release that information to us, but we want to thank her from the bottom of our hearts! She is home again and we couldn't be happier. Thank you Dr Ralph and staff. I will always be thankful to you all.
Laura Dayton
9 Mar 2018
Like Wendy, I've been going to Napa Small more than 25 years and through 5 dogs. I've seen them grow, and their front desk with two receptionists are constantly answering phones, getting answers to qu...
Like Wendy, I've been going to Napa Small more than 25 years and through 5 dogs. I've seen them grow, and their front desk with two receptionists are constantly answering phones, getting answers to questions, putting people on hold, dealing with lobby emergencies and getting clients into their visitation rooms with all data at the technician's or vet's fingertips. It's amazing how they handle it all. Their medical care is the finest, in my opinion, in Napa. Tracy came into my... home when I had to put down one of my dogs, and as I said the eulogy I had prepared, both she and tech's eyes were brimming with tears. These doctors do truly care about people's pets. Receptionists come and go. Perhaps your experience can be chalked up to a new receptionist who got confused. Goodness knows, if I were on those phones my brain would be fried in ten minutes. For those reading this, I always get follow up calls. I'm able to express concern and get them to juggle schedules to get my dogs in without the urgent care cost. When my then 13 year old suffered from a vestibular incident I thought it was a heart attack. They were outside waiting for me when I pulled in and immediately put her on oxygen and a guerney only to have Dr. Tracy recognize this was an inner ear condition not a heart attack. On that day I was on the verge of a heart attack worrying about my beloved Comet, and their fast reactions gave me a great sense of relief. I knew she was a sick puppy, but that she was in the finest care. She is now 15 years old. I could tell other stories of how the docs at Napa Small have saved my pets, but suffice it to say that I have show dogs and would not entrust their care to anyone but Napa Small. Laura Dayton, Astro's Agility, Napa, CA See More
Melodie Durham
8 Mar 2018
I have been taking my dogs to the vets at Napa Small Animal Hospital for many years now. The vets there go out of their way to figure out the best way to treat your animals and they do so in the most ...
I have been taking my dogs to the vets at Napa Small Animal Hospital for many years now. The vets there go out of their way to figure out the best way to treat your animals and they do so in the most cost effective ways. They are a fantastic group of veterinarians!
Pamela Reynaud
10 Nov 2017
Extremely disappointed in their customer service. I tried to order simple flea medicine online and was flatly denied - with incorrect inforMatin and no attempt to rectify the matter.
They make it ver...
Extremely disappointed in their customer service. I tried to order simple flea medicine online and was flatly denied - with incorrect inforMatin and no attempt to rectify the matter.
They make it very difficult to do business with-will be seeking better customer service elsewhere.
Wendy Wiggins Lombardi
4 Aug 2017
I have been a loyal and highly recommending client when people ask me. Growing up in Napa and my parents took our dogs there in the 80's and 90's and always had a great experience. Fast forward to my ...
I have been a loyal and highly recommending client when people ask me. Growing up in Napa and my parents took our dogs there in the 80's and 90's and always had a great experience. Fast forward to my adulthood and being very satisfied client for 10+ years. Until now, I am extremely disappointed with their level service. They don't care anymore about the animals but they sure love collecting their Urgent care fees. My dog has been throwing up for over a week. I took him to vet... last Friday under urgent care and he could have waited a day but their next available appt was 5 days later so I took urgent care. While waiting for the vet a man walked in to make an appt and they said they had one the next day at 4. A couple of days later our other dog had an injury to his hind leg and not serious. My husband called to make an appointment and my other dog was seen in 2 hours and not urgent care. My dog is still throwing up and it's bile a week later after urgent care visit last week so I called them this morning and they tell me they can't see him until Monday unless I paid an urgent care fee. He has already been throwing up for a week and they want me to wait another 5 days to be seen? Nope not acceptable and not the caring and compassion I have seen from them over the past 30+ years. I was also told during my urgent care visit last week by the fill in vet to not feed my dog if he continued to throw up. Well after day 6 and now bile is coming you clearly don't care about animal health or your clients. They used also call to see how your pet is doing after appointments like this but now you get nothing. I feel like they tried to take advantage of me with their urgent care fee because they know I would do anything for my dogs because of past experiences and hefty vet bills. I will never take my dogs back. See More
Wendy D.
29 Jun 2017
I've been bringing Tinks here since she was a puppy she's now 13 years young and they have always taken great care of her. Everyone is so attentive and I highly recommend them!
Alexis D
16 May 2017
I wanted to like this place, partly because there are not a lot of other choices in this small town, and Dr. Mary seems competent, but I just can't tolerate the snide and non-listening front office st...
I wanted to like this place, partly because there are not a lot of other choices in this small town, and Dr. Mary seems competent, but I just can't tolerate the snide and non-listening front office staff any longer. Not only to they not listen to customers, and so repeatedly give answers to questions not asked while not answering the questions that were asked, but they do this with an increasingly low-class, snotty attitude. I can find rudeness and incompetence everywhere these days it seems, but I'd rather not find it in a place where I want my beloved pets to be cared for.
On a more general note, they charge the same rate for initial exams and all subsequent appointments. The initial exam fee is on-par with other animal hospital's initial exam fees in the area. But the issue is that there is no benefit to being a loyal patient. At most places, you pay the expensive initial exam fee the very first time (thus "initial"), and after that you pay a regular lower fee for office visits. Not here. It's the same exam fee, every time. Regardless if you are a new patient or have been going there for 10 years. So what's the point? Odd. Grasping. Greedy?
Alex D.
15 May 2017
I wanted to like this place, partly because there are not a lot of other choices in this small town, and Dr. Mary seems competent, but I just can't tolerate the snide and non-listening front office st...
I wanted to like this place, partly because there are not a lot of other choices in this small town, and Dr. Mary seems competent, but I just can't tolerate the snide and non-listening front office staff any longer. Not only to they not listen to customers, and so repeatedly give answers to questions not asked while not answering the questions that were asked, but they do this with an increasingly low-class, snotty attitude. I can find rudeness and incompetence everywhere these days it seems, but I'd rather not find it in a place where I want my beloved pets to be cared for.On a more general note, they charge the same rate for initial exams and all subsequent appointments. The initial exam fee is on-par with other animal hospital's initial exam fees in the area. But the issue is that there is no benefit to being a loyal patient. At most places, you pay the expensive initial exam fee the very first time (thus "initial"), and after that you pay a regular lower fee for office visits. Not here. It's the same exam fee, every time. Regardless if you are a new patient or have been going there for 10 years. So what's the point? Odd. Grasping. Greedy?
Joe Schmitt
12 May 2017
Dr. Mary and her staff are professional, knowledgeable and caring.
I recommend them highly.
Olinda Oli Calderon Christie
31 Mar 2017
The staff are all very empathetic, kind, helpful, and thoughful. Everyone from the office manager Josie, to the vet techs, and Dr. Tracy Rohrer were so awesome with miss LunaBelle. The staff who were...
The staff are all very empathetic, kind, helpful, and thoughful. Everyone from the office manager Josie, to the vet techs, and Dr. Tracy Rohrer were so awesome with miss LunaBelle. The staff who were there in the evening were helpful and kind too. It is apparent that they truly value our four legged furbabies as much as we do. I would recommend Napa Small Animal Hospital to anyone. Thank you all for taking such stellar care of our dear LunaBelle.
Marlene Ryan
31 Jan 2017
We took Miss Chica in last night they took excellent care of her. Thank you so much for great care Dr AMY & staff.
Stella Williams
15 Jan 2017
My 14 year old beloved Aussie, Callie, injured her back leg and could barely move. Took her to see Dr. Ralph who is always patient and knowledgeable. Callie has torn ACL injury. This is serious but I...
My 14 year old beloved Aussie, Callie, injured her back leg and could barely move. Took her to see Dr. Ralph who is always patient and knowledgeable. Callie has torn ACL injury. This is serious but I was given many options as to treatment and recovery. I have seen Dr. MARY and Dr. AMY at the hospital also. All of them are so professional, kind, and loving to your precious pet. Follow up service is great! They are my hero's for helping me with my pets. So glad you have been here for so many years. The staff is helpful and considerate in every way possible. Keep up the compassionate work.
Mary Salceda-Nunez
13 Dec 2016
Thank you for the sympathy card. Losing our sweet Teddy has been very hard so my family and I appreciate all of you taking the time to write us a note. Happy Holidays to all of your staff!
Linds Estes
15 Nov 2016
They will NEVER treat one of my pets again!!
Angela Paoli
21 Jul 2016
We have been very fortunate to rarely need a vet in our years as pet owners but we unfortunately had an emergency with one of our kitties who was very young, only 2. We were given some bad news after ...
We have been very fortunate to rarely need a vet in our years as pet owners but we unfortunately had an emergency with one of our kitties who was very young, only 2. We were given some bad news after some tests were run but the Dr (Dr. Amy) gave us the news with much compassion. We were referred to a specialist to confirm her suspicions of his condition. They had also run some blood tests and Dr. Mary called to give me that info on a Saturday. Dr Mary took the time to listen and answer all the questions I had while we were in the phone. When I called the office to let them know we had to put our kitty down I received a call from Dr Mary letting me know how sorry she was and also that I had made the right decision. Having her call and let me know that I had done the right thing helped me so much. It's never easy putting a pet down but she really helped to lighten the load on my heart. A few days later we received a beautiful card from the office letting them know they were sorry for our loss. It had a hand written messages from Dr. Becky and Dr. Mary as well as the rest of their staff. Again such a healing experience for me and my daughter as she was directly addressed in the letter. I wish I could give them 10 stars cause I would. Highly recommend this veterinary practice. We will be taking our family members here from now on.
Sandy Ledbetter
6 Jul 2016
I had an emergency with my lab on a Sunday. They got me in the same day. Office staff was wonderful. We saw Dr Ralph, he was very kind and gentle with Winzer. And with me. Winzer saw Dr Mary on ...
I had an emergency with my lab on a Sunday. They got me in the same day. Office staff was wonderful. We saw Dr Ralph, he was very kind and gentle with Winzer. And with me. Winzer saw Dr Mary on his follow up. She helped us through a tough time. I am so happy and grateful to everyone at Napa Small Animal hospital.
Missy Northrip
12 Jun 2016
No longer my vet. Enough said.
Alison Rielli
9 Jun 2016
I am new to Napa and just recently began using This hospital per the advice of a colleague. I have been delighted in the care of my two frenchies, Rosie and Larry. The doctors and staff have been incr...
I am new to Napa and just recently began using This hospital per the advice of a colleague. I have been delighted in the care of my two frenchies, Rosie and Larry. The doctors and staff have been incredibly welcoming and thorough...thank you for making the transition to a new vet a smooth one!
Kym Gilson
9 Jun 2016
Don't take your love animals to them. I loved dr. Cali but they aren't the same they sent bently home with no bandages but charged me 35.00 for them . This place is not the same loving place I lost 3...
Don't take your love animals to them. I loved dr. Cali but they aren't the same they sent bently home with no bandages but charged me 35.00 for them . This place is not the same loving place I lost 3 of my beloved animals too.
Debbie Nichols
12 May 2016
I have been going to Small Animal for 43 years. My Parents also went there since 1957. It is a great Vet Place who really care about the Animals. Seen Dr Rock for many years. My Dig Wicket fell in som...
I have been going to Small Animal for 43 years. My Parents also went there since 1957. It is a great Vet Place who really care about the Animals. Seen Dr Rock for many years. My Dig Wicket fell in some Cactus and he and his Tech spent 5 hrs plucking them out of him. I had him till he Retired. Dr Mary and Dr Tracy are great along with others I have seen along the way.
Richard Dee
22 Apr 2016
Reasonable price ! And good service for my dog! Best Vet in Napa Valley
Carrie Boddy
24 Sep 2015
I've taken my pets to Napa Small Animal Hospital for most of the 17 years I've been in Napa and never felt like I had a problem until the last month or so. While I feel like my dog and I received goo...
I've taken my pets to Napa Small Animal Hospital for most of the 17 years I've been in Napa and never felt like I had a problem until the last month or so. While I feel like my dog and I received good, timely care when we were there about a month ago, I was surprised not to receive a call a few days after our visit checking up on how he was doing. This was unusual. Today, I called to make an appointment to bring my dog in to update his shots. He is overdue and I am leaving on a trip in a week and a half. They wouldn't do his shots when we were there a month ago because there were other issues and the vet didn't want possible shot side effects to complicate issues. I was told there there were no appointments available for shots for 3 full weeks! I explained that he needed shots before we leave on a trip and that they wouldn't give shots when we were there recently. The only response I got was "call at least 2 weeks in advance of when you need us next time". I'd hate to have to change vets, and I'm hoping that Napa Small Animal is a victim of their own success and good reputation, but I may be reluctantly searching for a more accommodating veterinary facility...
Mari contreras
22 Sep 2015
Before my mini passed this was the clinic to visit they were always so carefull with her..
Maral Papakhian
15 Sep 2015
Dr Callie is the very best! She researched my dog's rare condition on her time off and correctly diagnosed it and had him receive the most specialized care at UC Davis. After they confirmed the diag...
Dr Callie is the very best! She researched my dog's rare condition on her time off and correctly diagnosed it and had him receive the most specialized care at UC Davis. After they confirmed the diagnosis, she managed his care and continues to do so. He is now a 9 year old, happy, Weimaraner, who probably would not have made it this long without the loving support of Dr Callie and the team at Napa Small Animal Hospital! Wags and purrs, Maral
Andrea Hollobaugh
12 Sep 2015
Thank you gor the quick care off my 5 year old cat moogle. Your staff is the best, they helped my moogle that was in respiratory distress on 9-108am when the first vet place sent us away letting my ba...
Thank you gor the quick care off my 5 year old cat moogle. Your staff is the best, they helped my moogle that was in respiratory distress on 9-108am when the first vet place sent us away letting my baby suffer.
Linda Wales
30 Aug 2015
I recently had an emergency with my dog Sasha and literally ran into the hospital, they completely took control of the situation. I am so very gratefull to them for taking wonderful care of her while...
I recently had an emergency with my dog Sasha and literally ran into the hospital, they completely took control of the situation. I am so very gratefull to them for taking wonderful care of her while talking me through everything they were doing for her. She is on her way to recovery. There aren't enough words to say how much I appreciate you. Thank you! !!!
Savannah Luchsinger
28 Apr 2015
1chelsea
20 May 2009
As an owner of 7 dogs I have had the pleasure of care by the vets at Napa Small Animal Hospital numerous times.They are all compassionate, kind and intelligent. Their willingness to research, their at...
As an owner of 7 dogs I have had the pleasure of care by the vets at Napa Small Animal Hospital numerous times.They are all compassionate, kind and intelligent. Their willingness to research, their attention to detail, and their follow-up after procedures is extraodinary.
Gre
7 Dec 2008
This is an excellent hospital. The doctors are extremely caring and thoughtful. I have gone to Dr. Rock since 1974 and I wouldn't trade him for the world. My animals love going there. I also enjoy...
This is an excellent hospital. The doctors are extremely caring and thoughtful. I have gone to Dr. Rock since 1974 and I wouldn't trade him for the world. My animals love going there. I also enjoy that they are open 7 days a week and have late night hours as my pets never get sick before 5 pm. Even though I drive 45 minutes each way it is well worth my time to know my pets are getting wonderful care.
KathyNovelli
21 Mar 2008
I have been a client of Napa Small Animal Hospital for over two decades. During this time, I have never been disappointed and I always know that the best and most compassionate care awaits my compani...
I have been a client of Napa Small Animal Hospital for over two decades. During this time, I have never been disappointed and I always know that the best and most compassionate care awaits my companion animal(s). The Doctors and staff are amazing! They are caring, loving, gentle, empathetic and professional. I always know that the best chance for my very ill pets will be found at NSAH. The entire crew at NSAH loves animals; this is very apparent. The philosophy shared among staff is wonderful; just the kind of attitude one would hope to find in those who care for our animals. I highly thank and recommend this great business. They are not only excellent practitioners; they are good friends. Thank you from my heart.
Photo Gallery
FAQs
Where is Napa Small Animal Hospital located?
Napa Small Animal Hospital is located at 517 Lincoln Ave, Napa, California 94558. It's easily accessible to pet owners in the Napa area and surrounding communities.
What time does Napa Small Animal Hospital open and close each day?
Napa Small Animal Hospital is open Monday 09:00 AM - 18:00 PM, Tuesday 09:00 AM - 18:00 PM, Wednesday 09:00 AM - 18:00 PM, Thursday 09:00 AM - 18:00 PM, Friday 09:00 AM - 18:00 PM. They are closed on Saturdays. They are closed on Sundays.
How can I book an appointment at Napa Small Animal Hospital?
You can book an appointment online with Napa Small Animal Hospital via our website. Simply click the 'Book an Appointment' button on their profile or use TopVet’s online scheduling. Alternatively, you can call the clinic at to schedule a visit.
What services does Napa Small Animal Hospital offer?
Napa Small Animal Hospital in Napa offers a range of veterinary services, including Allergy Testing, Anesthesiology, Avian (Bird) Care, Boarding, Cardiology. From routine wellness exams and vaccinations to surgeries and diagnostics, they provide comprehensive care for your pets.
Does Napa Small Animal Hospital offer vaccinations for pets?
Yes, Napa Small Animal Hospital provides pet vaccination services. They offer core vaccinations for dogs and cats (like rabies, distemper, parvovirus, etc.) as well as any recommended booster shots. You can schedule your pet's vaccines during normal appointment hours at their Napa clinic.
Does Napa Small Animal Hospital offer pet dental care?
Absolutely. Napa Small Animal Hospital offers pet dental care services, including teeth cleanings, dental exams, and treatment of dental issues for cats and dogs. Regular dental care is part of their preventive services to keep your pet healthy.
Does Napa Small Animal Hospital provide boarding or kennel services?
Yes, Napa Small Animal Hospital has boarding facilities for pets. They can board your cat or dog in a safe, comfortable environment when you’re away. It’s advisable to book in advance, especially during holidays, as space can be limited.
Do they perform spay/neuter surgeries at Napa Small Animal Hospital?
Napa Small Animal Hospital provides spaying and neutering services for pets. Their veterinary team in Napa has extensive experience in these routine surgical procedures. They will also guide you on post-operative care for your pet.
Can Napa Small Animal Hospital microchip my pet?
Yes, Napa Small Animal Hospital offers pet microchipping. Microchips help identify your pet if they ever get lost. The procedure is quick and can be done during a regular appointment.
Map
Is this your business?
CLAIM IT HEREIncorrect information? Let us know