My advice: find a more professional vet.After moving to the area, I looked at several vet offices and went to Newbury Park due to a friend's recommendation. I brought my dogs in with their vaccinatio... Read More
My advice: find a more professional vet.After moving to the area, I looked at several vet offices and went to Newbury Park due to a friend's recommendation. I brought my dogs in with their vaccination histories from previous vets, so they could get all set up in this vet's system. Somehow, the admins here couldn't seem to get their vaccination records aligned with the paper-copy forms I gave them. I had to call back several times to get the errors corrected.You may wonder why paperwork and records errors are important. In addition to paperwork being an easy indicator of how professional an office is overall, paperwork matters because of rabies vaccinations. You see, if you miss your rabies vaccination due date, then you end up on a different schedule for future vaccinations. Furthermore, if some sloppy vet's office has errant records, and you have to demonstrate that your dog is up to date on rabies vaccinations (lest your dog be quarantined), then the last thing you want is incorrect documentation floating around showing that vaccinations have expired when they have not.You may wonder if I am so negative just on paperwork. No. When I brought my dogs in in the first place, it was because I needed to renew their prescriptions for heartworm medication. Part of the procedure for doing that is to take a stool sample, and yet somehow the vet forgot to take a sample for one of my dogs. Remember, this was the entire reason I brought the dogs in to the office. So, I had to bring my dog back to the office (thereby wasting more of my time) and pay their stupid fee again (thereby wasting my money). Really, can we not maintain our attention span for 5 minutes?Unfortunately, my dogs can't tell me when something is wrong with their vets' competence, and their lack of language skills makes evaluating a vet a bit tough at times. I feel fortunate to have had such clear experiences showing this office's lack of professionalism and lack of attention to detail well in advance of an acute need. Read Less