During a routine walk on Friday May 12th with our dog Cupcake, we noticed that he stopped to try & urinate more often than normal. We watched him for the rest of the walk and noticed that he seemed to... Read More
During a routine walk on Friday May 12th with our dog Cupcake, we noticed that he stopped to try & urinate more often than normal. We watched him for the rest of the walk and noticed that he seemed to really be struggling to urinate every time and only small drops and not a full stream would come out. We took him to our local vet and they took x-rays which revealed that he had at least 5 small stones that showed up in his urinary tract. As our regular vet does not perform operations of this magnitude, they recommended an animal emergency clinic close by for the procedure. We called to discuss an appointment time for the procedure and were told that the cost would be somewhere in the neighborhood of $5000 or more. Well, like all people struggling in this economy, having to sit down and weigh a dollar amount against saving the life of an animal that you've raised, cared for, and love is never an easy task. Ask any animal lover out there & they can tell you exactly what we are talking about and what thoughts we struggled with. We decided to call around to different veterinary clinics in the surrounding area to see if they could perform the required surgery necessary to save Cupcake's life. When we called Dr. Giannone's office at the Newport Animal Hospital in Newport Coast and explained everything to him, we knew by his answers that he was an answer to the prayers we were offering up to God. Dr. Giannone quoted us a much more reasonable dollar amount which was so incredible that it made the decision to go ahead with the operation and not look back. We took Cupcake to Dr. Giannone's office at 21157 Newport Coast Drive and you could just feel the compassion that his entire office shared for the animals that they care for. From his receptionist greeting us so warmly when we came in, and so sensitively going over all of the costs involved (as well as the many, many costs we would be saving), to Dr. Giannone's warm & friendly personal consultation with us, we knew immediately that we had come to the right place for Cupcake's care. He explained the difficult procedure he would have to perform, told us exactly what the after care would be required by us when we took Cupcake home, and made several personal phone calls himself over the weekend to see exactly how Cupcake was doing. When you love your animals as much as we do, they are not pets, but more realistically family members. And when one of them is injured, you worry and suffer right along with them until they are better. We know that if there is ever another issue at all with any of our pets, we will immediately take them to Newport Animal Hospital so they'll get the necessary care along with the love and compassion that we give them at home! I was visiting my parents in Orange County when Cupcake needed his surgery. I live on the Marine Base in Twentynine Palms. I have called Dr. Giannone almost everyday with questions and concerns about Cupcake, and he has never made me feel like I'm being a bother. He is always so kind and takes my call any and all times I call him. He is so kind, I only wished I lived closer so I could bring both my dogs to him all the time! Thank you Dr. Giannone & staff! Cupcake is recovering slowly, but very comfortably at home! Read Less